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The result case study
A Norwegian direct mail and fulfilment company, Responshuset AS speeds up their turnaround thanks to Duplo’s Esper DM-19.
Duplo International LimitedSandown Industrial Park, Mill Road, Esher, Surrey KT10 8BL, United Kingdom T: +44 (0) 137 246 8131 - F: +44 (0) 137 246 0252 [email protected] - www.duplointernational.com
ESPER DM-19DIRECT MARKETING COLLATOR
The company completes jobs faster and deals with a huge variety of fulfilment requests at the touch of a button.
“The Esper DM-19 is so easy to operate, we found that virtually anyone in the organisation can use it which has helped to increase our direct marketing business even further”.
Automated production removes the need for hand collating, resulting in a much faster throughput and improved cost benefits for customers.
To find out more about Duplo’s range of products please visit www.duplointernational.com
Duplo International has provided innovative solutions to the print industry for many years and today offers a comprehensive portfolio of finishing equipment across Europe, Africa and the Middle East through its extensive network of distributors, dealers and partners.Headquartered in the UK, Duplo International also has subsidiaries in France, Italy, and Poland. Every Duplo product is designed with the same concept, Automated Precision.
WE VALUE YOUR MAIL
DJ207-Esper Dm-19 Case Study.indd 1-2 30/03/2011 11:41
The company The challenge The solution
Responshuset AS is a Norwegian direct mail fulfilment house that started in 1997 as a one-man operation and, through its own success, now employs 12 staff.
It has developed a highly professional customer service team, a call-centre, a large packing room and also now occupies several hundred square meters of warehouse.
The customer base includes charities, online stores, mail order companies, retailers, newspapers, advertising and media agencies.
An important element of the business comes from the collation of advertising material.
The company wanted to find a faster solution to the existing inserter machine, which was struggling to keep up with the daily work volumes.
“The maximum throughput we could achieve was 1,000 sets per hour and our customers expect a six hour turnaround from us. We realised the time had come to find a new solution and one that was easy to set up as well as to operate”.
Responshuset AS invested in the Esper DM-19 Direct Marketing Collator from Duplo.
At 7,800 sets per hour, the Esper was over seven times faster. It reliably and quickly collates leaflets, brochures, as well as a variety of other printed advertising material in a wrap around cover ready for distribution.
The DM-19 is perfect for short to medium sized jobs. It has an extremely fast and simple set up process, but more importantly gets the job done quickly which was key.
“We had looked around the market, and we kept coming back to the Esper as it is the only machine of its kind which can collate such a wide variety of material.
“Dealing with Duplo’s local distributor Neopost made the decision easy. They were experienced in document handling and could demonstrate all the benefits of the machine to satisfy our needs”, said Unn Irene Kjenslie from Responshuset”.
“The Esper DM-19 is so easy to operate, we found that virtually anyone in the organisation can use it which has helped to increase our direct marketing business even further”.
DJ207-Esper Dm-19 Case Study.indd 3-4 30/03/2011 11:41
The company The challenge The solution
Responshuset AS is a Norwegian direct mail fulfilment house that started in 1997 as a one-man operation and, through its own success, now employs 12 staff.
It has developed a highly professional customer service team, a call-centre, a large packing room and also now occupies several hundred square meters of warehouse.
The customer base includes charities, online stores, mail order companies, retailers, newspapers, advertising and media agencies.
An important element of the business comes from the collation of advertising material.
The company wanted to find a faster solution to the existing inserter machine, which was struggling to keep up with the daily work volumes.
“The maximum throughput we could achieve was 1,000 sets per hour and our customers expect a six hour turnaround from us. We realised the time had come to find a new solution and one that was easy to set up as well as to operate”.
Responshuset AS invested in the Esper DM-19 Direct Marketing Collator from Duplo.
At 7,800 sets per hour, the Esper was over seven times faster. It reliably and quickly collates leaflets, brochures, as well as a variety of other printed advertising material in a wrap around cover ready for distribution.
The DM-19 is perfect for short to medium sized jobs. It has an extremely fast and simple set up process, but more importantly gets the job done quickly which was key.
“We had looked around the market, and we kept coming back to the Esper as it is the only machine of its kind which can collate such a wide variety of material.
“Dealing with Duplo’s local distributor Neopost made the decision easy. They were experienced in document handling and could demonstrate all the benefits of the machine to satisfy our needs”, said Unn Irene Kjenslie from Responshuset”.
“The Esper DM-19 is so easy to operate, we found that virtually anyone in the organisation can use it which has helped to increase our direct marketing business even further”.
DJ207-Esper Dm-19 Case Study.indd 3-4 30/03/2011 11:41
The result case study
A Norwegian direct mail and fulfilment company, Responshuset AS speeds up their turnaround thanks to Duplo’s Esper DM-19.
Duplo International LimitedAutomated Precision House, Hamm Moor Lane, Addlestone, Surrey KT15 2SD, United Kingdom
T: +44 (0) 1932 263 900 - F: +44 (0) 1932 263 901 [email protected] - www.duplointernational.com
ESPER DM-19DIRECT MARKETING COLLATOR
The company completes jobs faster and deals with a huge variety of fulfilment requests at the touch of a button.
“The Esper DM-19 is so easy to operate, we found that virtually anyone in the organisation can use it which has helped to increase our direct marketing business even further”.
Automated production removes the need for hand collating, resulting in a much faster throughput and improved cost benefits for customers.
To find out more about Duplo’s range of products please visit www.duplointernational.com
Duplo International has provided innovative solutions to the print industry for many years and today offers a comprehensive portfolio of finishing equipment across Europe, Africa and the Middle East through its extensive network of distributors, dealers and partners.Headquartered in the UK, Duplo International also has subsidiaries in France, Italy, and Poland. Every Duplo product is designed with the same concept, Automated Precision.
WE VALUE YOUR MAIL
DJ207-Esper Dm-19 Case Study.indd 1-2 30/03/2011 11:41
