MELBOURNEIT.COM.AU/ENTERPRISE

BSM GLOBALINCREASE THEIR ABILITY TO DEALWITH SCALE & BE MORE RESILIENT

/ CASE STUDY /

CLOUD PRACTICE FROM MELBOURNE IT ENTERPRISE SERVICES: BSM GLOBAL. 2

CASE STUDYBSM GLOBAL

BBSM GLOBAL INCREASE THEIR ABILITY TO DEAL WITH SCALE AND BE MORE RESILIENT WITH MELBOURNE IT ENTERPRISE SERVICES.

ABOUT BSM GLOBALBSM Global is a leading supplier of trade management

solutions for importers and exporters, providing technical

and commercial consulting, as well as cloud based software

solutions for international trade and supply chain operations.

THE CHALLENGEBSM Global had been running all their applications through

physical data centres, which carried with them a requirement

for continuous capital expenditure and a constant need to be

refreshed.

BSM Global was also looking to eliminate the ‘technical key

person risk’ in its online supply chain management system.

This system was managed by select individuals, who were the

only people with the required knowledge to keep the platform

running. BSM Global wanted to eliminate the risk associated

with being reliant on a single team, and, in doing so, increase

their ability to deal with scale and be more resilient and

responsive to change.

BSM Global engaged Melbourne IT to help them migrate their

application to the cloud and manage their systems.

THE SOLUTIONMelbourne IT’s solution incorporates multi-tier, multi-

AZ architecture that remained sensitive to BSM Global’s

application and data dependencies while employing a range of

AWS capabilities used to improve resiliency and performance.

A key element of this solution was the transition from

MySQL to Aurora, a database service that will increase BSM

Global’s ability to deal with scale and performance, and will

support their backend service dealing with front end activity.

Aurora performs up to five times faster than traditional

databases, resulting in reduced risk, and increased scale and

performance.

A current program of work to transition the primary file system

to Amazon EFS is expected to further improve resiliency,

performance, and the end-user experience.

Melbourne IT’s security principles protect the platform: VPC

subnet, security group, internal/external elastic load balancing,

and NAT gateway architecture isolate critical systems; VPC

VPN, AWS KMS, and SSL protect data in transit and at rest;

multi-factor SAML-based SSO, SIEM-integrated CloudTrail

logging, and refined IAM roles and policies control and record

platform access and activity; while customised event logging,

AMI management, and service bootstrapping help complete

the security picture.

After migrating their application to the cloud, BSM Globalsaw an improvement in the resiliency and performanceof their database, as well as a corresponding reductionin their risk profile.

THE RIGHT SOLUTION IS MELBOURNE ITmelbourneit.com.au/enterprise

1800 664 222 corporate.sales@melbourneit.com.au

THE OUTCOMEAfter migrating their application to the cloud, BSM Global

saw an improvement in the resiliency and performance of

their database, as well as a corresponding reduction in their

risk profile. The application is now able to automatically

recover from failure events using core AWS competencies

such as auto-scaling and self-healing. This has removed the

‘technical key person risk’, ensuring that the platform is able to

automatically recover from infrastructure-related failure events

without technical resource intervention.

Melbourne IT has also assisted BSM Global in operationalising

their IT spend, providing them with greater clarity around their

monthly IT expenditure.

As a result of Melbourne IT’s improvements, BSM Global now

has an application with a lower risk profile, improved resiliency,

and an ability to automatically recover from failure events, all

while retaining the flexibility to securely accommodate unique

customer data formats, receipt methods, and processing

requirements.