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Natalia Dobosz Business Ethics – Case Study Prof. Tim McCormick May 20, 2014 “Off Duty Smoker” In the “Off Duty Smoker” case study, we learn about Rob, Personnel Manager, who was hiring for the floor manager position at his store. We know that both candidates were pretty similar in terms of job qualifications. That’s when he decided to go with his personal reasons, which he called “soft reasons”. He rejected Cathy because it seemed to him like she’s a smoker and he didn’t like that. He went with his personal feelings about the job candidate and somewhat backed it up with reasons supporting the good of the company, particularly health insurance. What Rob did was unethical; he should have strictly stuck to how fit the candidates were for the position and not follow his feelings about them and their lifestyle. Rob rejected Cathy because he thought that she is a smoker. He didn’t know for sure though. She could just as well be having her partner’s cigarettes and smell like smoke because he smokes.

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Natalia DoboszBusiness Ethics Case StudyProf. Tim McCormickMay !" !#$Off Duty Smoker%n the &'ff Duty Smoker( case study" )e learn about *ob" Personnel Mana+er" )ho )as hirin+ for the floor mana+er ,osition at his store. -e kno) that both candidates )ere ,retty similar in terms of .ob /ualifications. That0s )hen he decided to +o )ith his ,ersonal reasons" )hich he called &soft reasons(. 1e re.ected Cathy because it seemed to him like she0s a smoker and he didn0t like that. 1e )ent )ith his ,ersonal feelin+s about the .ob candidate and some)hat backed it u, )ith reasons su,,ortin+ the +ood of the com,any" ,articularly health insurance. -hat *ob did )as unethical2 he should ha3e strictly stuck to ho) fit the candidates )ere for the ,osition and not follo) his feelin+s about them and their lifestyle. *ob re.ected Cathy because he thou+ht that she is a smoker. 1e didn0t kno) for sure thou+h. She could .ust as )ell be ha3in+ her ,artner0s ci+arettes and smell like smoke because hesmokes. 4nother thin+ is that she could not be .ust a re+ular smoker but instead smoke only occasionally. 5or e6am,le" she could only use ci+arettes )hen she +ets ner3ous" like before that inter3ie). Should he then look at her the same as he )ould look at the ,erson )ho smokes on a daily basis7 % don0t think so. Besides" *ob didn0t e3en ha3e any ,roof to say that the other candidate for the .ob )as a non8smoker. 1e .ust didn0t see any si+ns of that ,erson smokin+. Thisis a lot to consider and this is )hy *ob shouldn0t ha3e .ust assumed that Cathy is .ust another smoker. Moreo3er" if Cathy )as to actually smoke" it doesn0t mean she )ould be a )orse mana+er. She could much better than the other non smokin+ mana+er but *ob didn0t kno) that because he didn0t inter3ie) her any further. Based on my lon+ e6,erience in the )orkin+ field" % ha3e seen no )ay in ho) smokin+ affected anybody0s .ob ,erformance. %n fact" some of the smokers % ha3e )orked )ith )ere one of the best and most ,roducti3e em,loyees. 'ne mi+ht ar+ue that smokers ha3e to lea3e once in a )hile for a ci+arette break but if they really look into it" em,loyees make breaks in their )ork for many 3arious reasons. Some ,eo,le may lea3e to smoke" some +o constantly to the bathroom" some may take snack breaks" or be on their ,hone durin+ )ork. Therefore" .ust because somebody lea3es to smoke does not make them any )orse than those )ho take other ty,es of break. 5urthermore" *ob used an ar+ument that he0s doin+ a fa3or to the com,any0s health ,lan by not hirin+ Cathy" )ho0s a smoker and )hose insurance ,lan is more e6,ensi3e than the others.1o)e3er" if he thinks that )ay that )ould also mean that he )ould not hire ,eo,le )ho are o3er)ei+ht" older" and ha3e health ,roblems. 5or one thin+ it is a discrimination" )hich his com,any could be sued for" )hile for another thin+ it is definitely unethical to not hire ,eo,le based on such criteria instead of their ,redicti3e .ob ,erformance. This )ay instead of sa3in+ com,any money" he can actually make com,any lose money if the store )as to be sued for discriminatin+ certain +rou,s )hen hirin+ ,eo,le. 4s )e learn in the article" other ty,e of ,roblems that em,loyees ha3e to face can ,roduce hi+her costs to the com,any than the smokers )ould. Some of the reasons mentioned )ere &de,ression" stress" and obesity(. This is )hy *ob0s ar+ument is not com,letely 3alid. Both candidates had e/ual /ualifications2 therefore" they should ha3e recei3ed e/ual chances of +ettin+ the .ob. -hat *ob should ha3e re3ie)ed )as not candidate0s ,ersonal choicesand lifestyles but ho) +ood of mana+ers they actually are. 1e should ha3e asked them more in de,th /uestions about their mana+ement techni/ues" the )ay they interact )ith customers and em,loyees.1e should ha3e asked them ,ersonality /uestions to unco3er any ,otential traits that )ould make one better o3er another. %0m sure there are different mana+ement assessment tests that he could make those candidates fill out to see" )ho does better .ob on them. 4dditionally" )hat he should ha3e done is +ettin+ a second o,inion on those ,eo,le )ithout re3ealin+ his o)n .ud+ment to that ,erson. -hether" it )ould be consultin+ his boss or another mana+er" *ob shouldn0t definitely make a decision by himself" )hen confronted )ith candidates of similar /ualifications. That )ould be the only ethical choice in this situation. The only thin+ % could see that Cathy could ha3e done better is the )ay she ,resented herself. E3en if she is a smoker" she shouldn0t ha3e made it ob3ious to her future em,loyer .ust as )ell as she shouldn0t be makin+ it ob3ious on the .ob to)ards her future customers. This is one thin+ that *ob could her ,rofessionally .ud+e her on. 1o)e3er" this is somethin+ that is easily fi6able and a sim,le con3ersation )ith Cathy could chan+e the )ay she ,resents herself asa mana+er. E3ery mana+er needs +uidance on ho) to im,ro3e themsel3es and % am sure that the other candidate )ho +ot hired )ould need some sort of +uidance too2 if not about his ,resentation" it )ould be about somethin+ else. 4s )e can see throu+hout the ,a,er" *ob0s decision to re.ect Cathy for the ,osition because of her sus,ected smokin+ )as definitely unethical and unfair. The reasons that he used )ere ,ersonal rather than ,rofessional. Moreo3er" some of his ar+uments )eren0t e3en lo+ically 3alid" es,ecially )hen lookin+ from a business ,ers,ecti3e. 1e should ha3e +i3en both candidates e/ual treatment and e/ual chance of +ettin+ the .ob by conductin+ further inter3ie)s and askin+ someone else for a second o,inion on those a,,licants. 1o)e3er" this story teaches usho) careful )e ha3e to be )hen inter3ie)in+ for certain ,ositions. 4s )e learn" hirin+ ,rofessionals sometimes use their ,ersonal rather than .ust ,rofessional o,inions. 5uture candidates ha3e to ,resent themsel3es to their best ability" as the ,resentation is bein+ .ud+ed too. 'n the other hand )hat this case can teach hirin+ ,rofessionals is not to be .ud+mental and not to use their ,ersonal reasons )hen ,ickin+ candidates for a ,osition. 4s it )as ar+ued in this ,a,er" often ,ersonal reasons and ,re.ud+ments may not be 3alid in the )ork,lace.