Case Method of Learning - 24 June 2009

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    The case method

    of

    Learning

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    What does the manger do?

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    What does the manager do?

    Diagnoses the situation and

    Defines Problems

    Generates suitable Options Sets up Criteria to evaluate options

    Evaluates the options

    Chooses the best option to resolve the problem

    Designs an Implementation plan

    Implements, gets feedback, and reviews

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    Is that all?

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    Basic and Additional Tasks

    Comprehends the situation

    Analyses the situation and the options

    Assesses the risk and makes up the mind Accepts responsibility and stands accountable

    for consequences

    Builds his repertoire of managerialcompetence by learning and unlearning

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    Learning and Unlearning?

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    Accumulation of KASH

    Knowledge

    Attitudes Skills

    Habits

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    If that is what the manager doeswhat.

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    What do we do in ManagementEducation Programmes?

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    Design of Management

    Programmes Define the purposes of the programme

    Gen Mgmt, Sectoral Mgmt, Functional Mgmt,etc

    Delineate KASH Requirements

    Create KASH accumulating opportunities

    Infrastructure, pedagogy, external interfaces,

    etc Monitor and Review performance against

    purpose

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    What are the options of pedagogy

    for building KASH inGeneral Management Education

    programmes?

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    Adult learning is best when the

    participant is actively involved in therelevant context. So what do we do?

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    Options for Management Education

    Class goes to the field Field comes to the class

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    Class goes to the field?

    What are the issues?

    FeasibilityConsistency

    Time

    Implementation Issues: Sustenance

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    Field Goes to the Class.Can it happen?

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    Field comes to the Class

    How does it happen?

    An Executive comes to the class andnarrates

    A third person documents and makes it

    availableas a case

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    What is a Case?

    A description of a real life situation faced by a

    manager

    The manager needs to do something:An actionorientation

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    How to learn through cases?

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    Learning through cases

    Class Discussion: the key process Self study before the class

    Discussion in small group before the class

    Post-Class Reflections in group andindividual

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    The ClassD

    iscussion Free Market

    Court Martial Organised Discussion

    Presentation/ Role Plays

    Analysis and Synthesis Conclusion

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    What roles do you play in theclass?

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    Indicative Roles for Learning

    in the class and outside:

    Initiator

    Builder Challenger

    Integrator

    Listener

    Each role has its own contribution to KASH

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    What role do you play in the case?

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    Facilitators for roles and

    Learning Case

    Readings about (managerial practices and

    concepts) Briefs on knowledge, attitudes, skills relevant for

    the case situation

    Your own experience

    Your small group

    Infrastructure

    Design of residential, discussion, and class room spaces

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    Home Work Before the class

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    Set the Personal Learning Agenda

    Understand own aspirations and assess

    KASH requirements

    Introspect about your current KASH

    Bench mark against role models

    Set the learning agenda

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    Individual Preparation for the Class

    Comprehend and Analyse the case

    Understand the reading (s)

    Prepare a tentative decision sheet Prepare the participation plan (role (s) to

    be played in the group and in the class)

    Move towards a decision diary

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    Decision Diary

    A set of Decision Sheets

    A decision sheet: the culmination of your

    preparation The problems you have identified and the decisionyou have taken

    The analysis and the rationale

    The positive and negative rewards and consequences

    of the decision taken Ways of dealing with negative consequences, if any

    Revise the sheet after the class, if needed

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    Group Work

    Share each others learning agenda

    Plan to use others abilities to realize your

    agenda and provide support to others torealize their agenda

    Discuss your decision sheets and the

    rationale in preparing it

    Revise your decision sheet if needed

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    I

    nvolve in the class as per yourparticipation plan and improvise if

    needed

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    Can there be an inconclusiveclass?

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    Yes.What does it mean?

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    What does the Inconclusive class

    mean?

    Assess the semi conclusion, direction andconfusion emerging from the class

    Check what went right and what did not

    Introspect about the likely initiatives thatcould have avoided the inconclusiveness

    Take responsibility for building forward

    Determine steps to take in future vis a visyour learning agenda

    Act

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    After the class

    Reflect in groups and as individuals

    Prepare your learning diary

    Move to the next days learning agendaand preparation

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    Success Factors

    Total Concentration

    Total Involvement

    Aim for the highest

    KASH

    Work consistently to

    realize your earning

    potential

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    Any Short Cuts?

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    Any Short Cuts?

    There are!

    If you find one, smile and go back

    If you choose one, you become poorer Who makes the choice? succumbs to

    temptations?

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    Norms

    No Preparation No class

    Before class preparation is Critical

    In class involvement critical

    Post class reflection and integration critical

    - Maintain a Decision Diary

    - Build a Learning Diary

    Lesson: No involvement no KASH

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    Updating the Learning Diary

    What was your learning agenda? KASH

    Roles

    What did you learn from the class and outsideclass experiences? Update your KASH

    Update the contribution of the roles played

    Where are you vis a vis your learning agenda?

    What went right? What did not? What is your next learning agenda?

    KASH, Roles to be played

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    Any Questions?

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    All the best

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    Thanks