Case ITC E-Chaupal

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    1999-2003 ITC ltd

    Serving the Bottom Tier MarketsITC eChoupal Experience Sharing

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    Low Risk Appetite

    Weak Market

    Orientation

    Low InvestmentLow Margins

    Low ProductivityLow Value Addition

    Caught in a vicious

    cycle ofunderdevelopment

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    Scope of Presentation

    No access to market, no idea of prices of his produce in the market.

    Sell off Kachcha crop to Adat at a very low price farmer and the Indian Agriculture

    globally uncompetitive.

    #2

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    GENERAL PRODUCTS OFITC e- CHOUPAL

    Processed Fruits (Mango, Guava, Papaya etc.)

    Food Grains (Rice, Wheat and Pulses)

    Feed Ingredients (Soya bean )

    Edible Nut (Groundnut)

    Coffee & Spices

    Marine Products (Shrimps and Prawns )

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    Inbound logistics include the receiving,

    warehousing, and inventory control of inputmaterials.

    Operations are the value-creating activities that

    transform the inputs into the final product.

    Outbound logistics are the activities required to

    get the finished product to the customer, including

    warehousing, order fulfillment, etc.

    Marketing & Sales are those activities

    associated with getting buyers to purchase the

    product, including channel selection, advertising,pricing, etc.

    Service activities are those that maintain and

    enhance the product's value including customer

    support, repair services, etc.

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    FARMER MANDI BUYER

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    Picture of Indian Agriculture before and after ITC e-choupal:

    Before After

    Conventional farming methods Scientific farming methods

    Compromise on yield and qualityof the produce

    Improve yield and quality of theProduce

    Agree to whichever pricesquoted

    Get better prices on Output

    Adat used any method to decideon the price of the output. NoIncentive to invest on betterquality of seeds.

    Using Appropriate methods todecide on the price of output.Motivating the farmers to investin better quality seeds.

    Attractive export markets Weak infrastructure &inconsistent quality

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    The Network of 6500 e-choupal centers spread across40000 villages has emerged as the gateway of an

    expanding spectrum of commodities like wheat, rice, soya,

    maize, spices, coffee and aqua products.The e-choupal initiative ahs been featured in the World

    Development report 2008 of the World Bank and Economic

    Survey of Government of India.It is a Havard Case study today.

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    The Value Chain - Farm to Factory Gate

    #9

    AgriInputRetailer

    Farmer

    P

    rocessor

    Kaccha

    Adat

    Pakka

    Adat

    Money Lender

    Trader

    Broker

    Dep

    tofAgri

    Input

    Cos

    Seed

    Fertilizers

    Chemicals

    Practices

    Stockist

    Govt

    Univ.

    Met Dep

    MSPInsurance

    Practices

    Weather

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    SYSTEM

    FARMERS

    SANCHALAK

    PC andINTERNE

    T

    CHOUPAL

    SAGARSAMYOJAK

    ITC

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    In other words..

    #13

    AgriInputRetaile

    r

    Farmer

    Processor

    Kaccha

    Adat

    Money Lender

    Trader

    Broker

    De

    ptofAgri

    Input

    Cos

    Seed

    Fertilizers

    Chemicals

    Practices

    Stockist

    Govt

    Univ.

    Met DepMSP

    Insurance

    Practices

    Weather

    Choupal

    Sanchalak

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    The e-Choupal assists the farmer in the following

    ways:

    1) Provides farmers with real time information and

    customized knowledge, enabling them to improve

    productivity quality of produce and price realization.

    2) Allows for aggregation of demand for farm inputs

    from individual farmers thus giving them, access to

    high quality inputs from reputed manufacturers at

    competitive prices.

    3) Eliminates middle men multiple handling multipletransportation and wastages hereby significantly

    reducing transaction costs.

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    Key Success Factor Self Sufficient Infrastructure

    Power Connectivity

    Training

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    Transaction cost in Mandi Chain

    (before e-Choupal)

    T ti t i M di Ch i

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    Transaction cost in Mandi Chain

    (after e-Choupal)

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    States covered: Madhya Pradesh, Haryana, Uttarakhand, Karnataka, AndhraPradesh, Uttar Pradesh, Rajasthan, Maharashtra, Kerela and Tamil Nadu).

    ITC Infrastructure:

    Computer

    Internet

    Multimedia

    Broadband

    Smart Card

    Physical Reach:

    Choupals within walking distance

    Multipurpose WH hubs within driving distance

    Key Intermediaries:

    Sanchalak (1 per cluster of 5-6 villages) 1500/state Sanyojak (1 per group of 10-15 choupals) 100/state

    ITC (support the farm produce marketing end)

    #23

    The Privileged Assets of eChoupal

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    Using the e-choupal infrastructure of reach & scale & keeping the Sanchalakas the pivot ..

    The launch of initiatives that can :

    Improve Farmer Livelihoods

    Long Term Community Impact programmes

    Pilot in 4 districts of MP & UP

    Livestock Management programmes

    Water Management

    Self Help Groups focusing on women

    Synergising the skills of

    ITC s management skills,

    e-choupal reach

    The knowledge & experience of NGOs

    #25

    The New Wave..Sunehra Kal !!

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    Rural Indias largest & most effective Interactive Transaction & FulfillmentChannel

    Covering 200,000 villages across 14 States through 50,000 choupals

    1/3rd of all Indian Villages

    Building capability to deliver superior shareholder value sustainably

    Also contributing to

    Enhancing global competitiveness of Indian Agriculture

    And, Raising the standard of living in Indian villages

    #26

    Our Vision

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    Our MissionImprove the Quality of Life in Rural India.

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    QUESTIONS1. The competitors try to attract the farmers by

    providing them higher prices for their produce than e-Choupal. How to overcome this?

    2. What could be done to improve the Samyojak- ITC e-Choupal relationship?

    3. What action should be taken against the Sanchalaks,who unionize and extract unwarranted Rents fromITC e- Choupal?

    4. How to generate a sense of trust in the farmers mindwith respect to the laboratory tests conducted?

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    Thank You.

    #31

    ITC Limited

    e-Choupal