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1 Riverbed Cascade Assess, Accelerate and Adapt

Cascade

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Riverbed\'s solution for providing end to end visibility into network and application performance

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Riverbed CascadeAssess, Accelerate and Adapt

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Agenda

The challenges of network optimizationThe Riverbed solutionHow Cascade addresses your top network challengesCascade product line overviewCascade customer success

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© 2009 Riverbed Technology. Confidential.

Riverbed is the IT Performance Company

The ROI from Network, Storage and App

Investments

OptimizeIn the private cloud,

public cloud, and at the branch

ConsolidateThe Total Performance

Picture

Understand

SIMPLIFY CONSOLIDATION /

VIRTUALIZATION AND ENABLE LOCAL-LIKE

PERFORMANCE

SPOTLIGHT CURRENT PERFORMANCE PAIN &

POTENTIAL

ACCELERATE APPS,CUT BANDWIDTH COSTS,

ENHANCE BCDR,IMPROVE STAFF PRODUCTIVITY

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Assessing network performance

Which applications do I have on my network, and how many instances?

Are specific applications or users slowing down my network?

Which instances are rarely used and can be consolidated?

Which applications are experiencing outages or slowdowns? What performance is each user getting?

Are service level agreements being met?

Network optimization projects raise questions such as

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Multiple barriers to network assessment still remain

WAN acceleration is changing the game

Higher expectationsfrom the network team

Unsuitable network management tools

New applications

Evolution of networks

Monitor & predict application performance, maintain SLAs, maintain security, manage service providers

Web conferencing, telepresence, social media

Public clouds, private clouds, virtualization, mobile computing, consolidation of branch office services

Tools have often dwindled over the years, andare often expensive to install and maintain

Flow-based tools usually reportincorrect performance information

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

The definition of WAN optimization is evolving

AccelerateApplications

Accelerate applications up to 100x

Reduce bandwidth use by 60-95%

Gain visibility into network & application performance

Proactively plan your WAN optimization

Resolve issues before end-users are impacted

Adapt Your Infrastructure

Control and manage performance

Tune settings per site Virtualize & consolidate

AssessContinuously

To deliver IT performance, you need visibility

Cascade

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Where is network & application visibility needed the most?7

Successful IT Consolidation

Reduce costs and risks of IT consolidation Accelerate application discovery and

dependency mapping

Application Performance Management

Monitor application delivery on the network Minimize impact of service outages Resolve issues proactively

Plan for WAN optimization, assess impact of your deployment and quantify benefits

Analyze WAN & LAN traffic to any level of depth

WAN Optimization& Analysis

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Riverbed Cascade: a flow–based solution for visibility

NetFlow rapidly becoming method of choice for network management An industry standard supported by routers, WAN optimization devices, etc. Much easier to implement than agent-based solutions or synthetic transactions

Cascade collects, stores flow records & augments with layer 7 information Advanced analytics proactively alert on performance & security events

Data Center

Web Tier

App Tier

DB TierDNSAD NTP

CascadeSensor

NOC CascadeProfiler &Gateway

Steelhead Steelhead

BranchOffices

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Why Cascade is a better visibility solution

Behavioral Analytics Learns typical network and application behavior patterns and alerts

you to meaningful changes A cost-effective way to monitor your applications

End-to-EndDependency Mapping

Identifies application, server and client dependencies without agents Helps you understand the impact of change on application delivery

Network Drill-Down

Drill down to network performance metrics per application, host, user, and much more

Business-centric view of your infrastructure, with extended troubleshooting capabilities

Riverbed Steelhead Support

Unified, plug-and-play WAN optimization reporting Analyze application performance across optimized and

non-optimized sites

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Plan WAN optimization deployments

Use built-in Cascade reports to plan your WAN optimization budget Optimization candidate analysis: by app performance & business importance Optimization benefit analysis: how much each site & application is benefiting Site capacity analysis: size your Steelhead deployments & plan future growth

Which applications have the worst latency?

How much bandwidth did I save today?

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Drill down to discover problem sources

Example: problem related to high WAN utilization

Let’s find the application

Which user is responsible?

Let’s find the server

We found it’s John Smith

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Get proactive alerts for application performance problems

Alarm conditionNormal behavior

Track many different metrics for applications, servers and users Normal behavior is learned automatically – no need to set thresholds An easy, cost-effective way to monitor a wide variety of applications

Monitoring the network is the first line of defense against application outages

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

How behavioral analytics accelerate problem resolution

Find FixCascade analytics

Find FixCompetitive solutions

Find FixManual

MTTR

EVENTS

Cascade analytics can alert you to network & application problems faster than the end user can

Application slows Call to help desk

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

How is our application performance management different?

Real time – tells you what your users are feeling right now

Non-intrusive – no server-side agents, no synthetic transactions

Proactive – powerful analytics provide alerts even before users call to complain

Comprehensive - enabled for all environments, both optimized & non-optimized

The only integrated network assessment and acceleration solution

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Reduce costs and risks of IT consolidation

With Cascade network & application visibility, you can significantly simplify the discovery and consolidation process.

Establish and confirm

dependencies

Enact freeze and monitor for violations

Change, move, accelerate &

verify

Discover all systems within

hours

The age of hyper-consolidation is upon us Data center consolidation, server consolidation, cloud computing, virtualization

First step is to know what’s on your network and who’s using it Traditional approaches involve long cycles of staff interviews, scans & manual

updates

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

The Cascade product line

Data Center

Web Tier

App Tier

DB TierDNSAD NTP

CascadeSensor

NOC CascadeProfiler &Gateway

CascadeSensor -VE

Profiler• Centralized

reporting & analysis• Behavioral analytics • Collects data from

sensors & gateways• Sized based on flow

per minute capacity

Gateway• Collects flow data from selected

sources• Supports all flow types• Deploy w/profiler or regionally

Sensor• Layer 7 application

classification• End-user experience• Performance metrics• Collects traffic from

SPAN ports or taps• Deployed in data center

Sensor-VE• End-user experience• Performance metrics• Loads as RSP package• Deployed in branch

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

What payback can you expect from Cascade?

Source: IDC, 2010

Average MTTR reduced from 12.8 hours down to 2.1 hours

Average volume of help desk calls reduced by 87%

$53,431 average annual savings on server purchases

$123,449 average annual savings on tool purchases

34% fewer downtime incidents per month; average incident duration cut by 51%

IDC survey found a 3-year ROI of 364%

and a payback period of 5.5 months

Average Annual Benefits of Riverbed Cascade (per 100 users)

Total = $31,679 Source: IDC, 2010

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Customer case study: GlaxoSmithKline

Background• Global pharmaceutical, biological, and

healthcare company • Existing Cascade customer, deployed

on the WAN to manage Bluecoat/Packeteer WAN infrastructure

• Additional visibility was required for a new data center project

Results• Able to deploy a cost-effective solution• 1/5 the number of systems that were

required by the nearest competitor Key benefits

• Cascade provided multi-tier visibility in the data center

“For our new Global Data Center we needed better visibility, Cascade was the most cost efficient and scalable solution.”

Paul Rizzo Director of Application Performance Services

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© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

For further information19

Cascade product page: http://www.riverbed.com/products/cascade/

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Thank You