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7/31/2019 CAS, competition analysis system
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www.datamine.gr
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ContentsCompetition Analysis System 3
CAS At a Glance 4
Typical business scenarios served,optimized and/or automated through CAS 7
Intelligent Adaptive Customer Handling 9
CAS Impact & Benets 10
Assessing Customers 13
Negotiating with Customers 14
Recommendation Engine 17
Business Applications 18
Product Architecture 20
Key Components 23
Segment Designer 24
Discount Manager 25
Analytics Studio 26
Social Network Analysis 27
The Tari Advisor 28
Simulation & What-If 29
Analytics & Modeling Services 31
About datamine 32
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2
2
A major advance of the typical
telecom IT infrastructure providing
invaluable information at any level,
from representatives to senior staff
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Competition Analysis System
CAS enables modern telecoms organization to: Monitor & Analyze Competition
Compare the complete market (competitor taris) against your actual usage data
Empower Product Development
Create & Manage taris. Evaluate on actual usage data. Build Business cases
Optimize&AutomateTariRecommendations
Load-balance tari oerings depending on customer value. Measure & Analyze results
PerformEcientTariNegotiations@POS
Provide agents a negotiation framework for a stepwise, cost-controlled oering scenario
ExecuteAggressiveCustomerAcquisitionCampaigns
Provide agents a statistics-driven negotiation framework for candidate customers
DeliverOnlinePersonalizedRecommendations
Your customers browse personalized tari oerings online and/or through smart phones
GatherCustomerFeedback
Systematically collect, analyze and report oering-related customer feedback
CAS mid-term benefts
EmpoweredCompetitiveness
HigherlevelsofCustomerSatisfaction&Loyalty
IncreasedSales&CustomerAcquisitionRates
EnhancedDecisionSupportFramework
An interactive environment for customer analysis,
tari development, CRM strategies and more
Competition Analysis System
Competition Analysis System
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4
CAS At a GlanceA powerful customer analytics framework,
specialized for telecom operators
Datamines Competition Analysis System (CAS) is a sophisticated platform enabling tari modeling,
advanced customer insight, interactive tari recommendation logic design and more. Based on a highly
engineered data processing and visualization platform, CAS empowers processes in the domains of
Analytical CRM, customer handling, product development and data-driven decision making in general.
CAS can be best conceived as:
Aninteractivetaridevelopment&evaluationframework
... enabling quick denition of new taris, validation and analysis against actual usage
ApowerfulCustomerInteractionframework
... automating and optimizing tari recommendations, according to strict business rules
AsophisticatedCustomerAnalyticsplatform
... enabling customer, billing & usage analysis along with tari suitability measures
Either designing your customer retention strategy, developing a new pricing policy, assessing tari
performance against competition or building business cases to support candidate products, CAS will
give you robust answers, ideas and hints through a single click sequence.
Virtual markets: competitors,
tariffs, traffic & customer datain a fully controlled, powerful
and user-friendly environment
4
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Competition Analysis System
Agents
Deal Negotiation Framework, set of
taris with loss/gain gures, priorities
and hints, for optimal, interactive
negotiation with the customer
Topmanagement
Decision support information, KPIs,
customer base dynamics, tariperformance
Productdevelopmentmanagers
What if scenarios, candidate taris
assessments, trac prole analysis,
tari transition patterns
Customerbasemanagers
Segmentation analysis, denition of
policies & corporate strategies
CAS
Campaignmanagers
Accurate target Groups, enriched with
optimization information
Potentialcustomer
Accurate Recommendations based
on trac patterns/bill presented by
the candidate customer
ExistingcustomerPersonalized tari oerings, suitably
balancing costs with expected gain
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Competition Analysis System
Typical business scenarios served,
optimized and/or automated through CASCAS answers critical business questions, involving both day-to-day issues and
corporate-level decision-making
Handleinboundtarirelatedcustomerrequests through any channel, with managed costs and standard communication
framework: negotiate with the customer depending on customer value, specic corporate goals, tari promotion logic
Designpowerfuloutboundcampaigns oering a better tari proposal for each eligible customer through personalized
messaging and accurate savings estimations
Monitorthemarket , perform competition assessment studies, evaluate competitor oerings against actual customer data
(single customer, sample or the entire customer base)
Performcustomerbaseanalysiswith tari suitability perspective: derive distance metrics for each customer within the
exact eligible tari space. Share tari analytics across the enterprise through sophisticated reporting
Modeltarianalyticsandsuitabilitymetrics against loyalty/ churn, customer satisfaction.Feed corporate information systems with customer analytics and trac patterns
Supportproductdevelopmentactivities through interactive business scenarios development,
what-if studies, nancial impact analysis
Competition Analysis System
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8cus omer ns g sprofitability
analyticscompetitiveness
loyaltydecisions
predictionsr i
Tariff
assessment
Tariff modeling
& optimization
Customer handling
strategies
Competitive
advantages
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www.datamine.gr
Intelligent Adaptive Customer HandlingSophisticated tari modeling, customer negotiation tools, analytics: the roadmap
to competitiveness
Tari modeler
& billingMarkets, product
catalogues, billing analytics
CAS hosts in its powerful
database complete
telecommunication markets
(operators, taris, networks
and network elements). The
underlying, high performance
CAS Billing Engine generates
tari comparative data against
any actual customer for any set
of taris in fractions of seconds,
providing an outstanding user
experience in tari development,
assessment and competition
browsing.
Customer negotiator
frameworkAdvanced tools dealing with
customers real time
Agents can now eciently deal,
through enabled channels,
with any existing customer
within the negotiation space
generated by CAS: this is a
safe (cost- controlled) space,
as the outcome of corporate
policies and active business
rules executed for each specic
customer. Loss estimations/
gain for each allowed proposal
strengthens agents position
and ensures corporate strategy.
Closing the loop, customer
feedback can be easily captured
into CAS.
Recommendation
engineAutomatic, fully managed
tari proposal system
A self-service component of
CAS, launched through your
corporate-site\myAccount
section or via smartphone
mini-application. Upon
login, your customer receives
proposals, triggers or tari
related messages, all satisfying
certain business rules, cost
or other constraints. Your
customers enjoy highly-targeted,
personalised oerings, while
you retain full control over any
associated costs, goals, priorities
and corporate strategies.
Pricing insight
& analyticsSophisticated tari
performance assessment
CAS oers Business analysts a
wide range of advanced analytics
on tari performance both for
existing taris or hypothetical
ones. Simulation components
allow the development of
hypothetical scenarios for
candidate taris and their
impact in your customer base
or nancial performance.
Monitoring and analysis
provides access to actual tari
performance gures versus
critical metrics such as churn
rates, revenue and protability.
Customer
& analyticsPowerful components for
managing customer base
Customer base analysis
tools, segment creation and
management components,
proling & reporting, all available
to the business user with a
click of a button. Hundreds
of attributes on customer,
subscriber, invoice or trac
level can be easily combined in
an interactive fashion, in order
to build advanced, accurate
target group structures, enabling
segmentation or decisioning
(proposal eligibility) schemes.
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CAS Impact & BenetsCAS has a major impact on critical customer-related processes and decision-making practices within the modern telecom operator: activities referring to customer lifetime value, loyalty/
churn management, customer satisfaction and other CRM-related initiatives signicantly benet from direct or indirect integration with CAS, its functionality and regular output such as
enhanced KPIs, improved applications like micro-segmentation, predictive models, churn analysis and similar.
Next Best Activity, Best Tari Advise and customer lifecycle modeling - are all excellent examples of CAS positive impact in understanding the market, your oering, competitors as well
as each single customer. Systematic tari plan suitability and performance gures along with Social Network metrics, Customers Network Value and Trac Patterns establishes a major,
enterprise-wide, information enrichment process.
Market Overview& AnalyticsTari comparison, analytics &
performance data, market overview
and positioning against competitors,
all available immediately aer
installation
Analytics & BISignicant enhancement of the
typical telecom Business Intelligence
infrastructure. Tari Analytics,
performance indicators, advanced
trac pattern analysis have re-
dened the useofanalytics within
the corporation
Business CasesNew capabilities on the compilation
of what-ifs, business case/studies,
decision support on products,
strategies, oerings, customized
discounts
Better Taris,
Market PositioningThrough ecient, interactive
product development processes
along with advanced customer
targeting. Innovative taris, with
measurable performance leading
to better marketpositioning and
competitiveness
Loyal, SatisedCustomershrough interactive, sophisticated
customer handling strategies,
with optimized oering based on
customers prole, optimal timing,
corporate targets and priorities
Installation (t0) t0 + 6 months
CAS
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Competition Analysis System
Customer Base Growth
Customer Handling Strategies
Optimized Offerings, Revenue Control
CRM Effectiveness
Market Intelligence
Churn Management
CompetitivenessCustomer Satisfaction
Customer Intelligence
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Understand your customers;
analyze your own pricing
models against competition
12
Understand your customers;
analyze your own pricing models
against competition
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Competition Analysis System
Innovative customer assessment tools
through powerful analytics components
Rich interactive user interfaces along with powerful
analytical options enable instant, multidimensional
analysis of taris against any single subscriber.
With a click of a button you get tabular data or
interactive visualizers on:
Tari suitability for the subscriber
The best owned or market oering for the customer
The recommended (via business rules) tari
transition for the customer (along with impact gures)
The distribution of all eligible taris against their
monetary distance from current
A wide range of congurable statistics including
ARPU, AMOU, SNA metrics, Tari assessment results,
expected gures, all versus baselines, segment
memberships and trends
Assessing
Customers
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Negotiating with CustomersOptimized customer handling, eective customer acquisition
CAS enables ecient, optimized in-store customer
negotiation: your agent submits subscribers MSISDN
and receives a personalized negotiation space, enriched
with cost/ benet information, trac patterns, hints
and supportive information. Subscribers response
can be captured during the negotiation process,
leading to a rich, invaluable corporate-subscriber
interaction history.
Customersrequest
Any type of related request such
as tari inquiry, bill complaint,
tari change advice, portability
Optimalproposal
The most appropriate proposal for
the specic customer, according toactive business policies, suitably
communicated and supported
Setofsuitableproposals
CAS applies all the complex business
rules on customers nancial, tracand re-rating information and compiles
a set of proposals, providing certain
benets to the customer, while balancing
corporate costs
ForwardtoCAS
Agent simply submits the MSISDN or
other customer identier, along with a
classication of customers request
CASExistingcustomer Agent
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Competition Analysis System
For potential customers, where no trac information/
invoice history is accessible, CAS utilizes a powerful
billing approximation engine: a pattern-based estimator
of tari proposals for a candidate customer. The only
input in this case is the trac pattern as provided by the
candidate customer, verbally or through demonstration
of a copy of a recent invoice from current operator.
Aggressive campaigns, strong
quantitative arguments, outstanding
customer acquisition rates
Potentialcustomersinquiry
Candidate customer submits a
recent bill or describes his/her
owned trac pattern
Potentialcustomer
ForwardtoCAS
Agent simply submits trac statistics,
as found on customers bill, along with
a classication of customers request
Getnegotiationset
CAS applies all the complex business
rules on customers trac pattern andgenerates a set of proposals, providing
certain benets to the customer, while
meeting sales priorities
Presentproposal,negotiate
The most appropriate tari proposal for
the candidate customer, according toactive business policies, suitably packed
and communicated. Interaction with the
negotiation set, for a dierent proposal
according to customers feedback
CASAgent
Competition Analysis System
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accurate answers to challenging
business questions through
simple, interactive scenarios
against terabytes of complex data
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Competition Analysis System
Enable automatic, personalized,
fully managed tari proposals for
qualifying customersA self-service component of CAS, launched through
your corporate web-site under \My Account section
or via smart phone mini-application. Upon login, your
customer receives proposals, triggers or tari related
messages, all satisfying certain business rules and
constraints. Your customers enjoy
highly-targeted, personalised oerings, while you retain
full control over any associated costs, goals
and corporate strategies.
The logic behind this automated proposal is fully
managed by business rules and constraints ensuring
minimization of any involved costs, and also a
progressive nature in communicating the proposed
taris to t he customer.
The presentation type/style, feedback capabilities
and attached actions are all managed through
CAS recommendation engine. Analytics, reporting
and performance assessment closes the loop for this
intelligent customer communication component.
Recommendation
Engine
Existingcustomer
CAS
Navigaterecommendations
Customer can explore recommendations,
review, dismiss or rate specic items,
trigger tari change procedure or ask for
more information
Getrecommendations
CAS applies all the complex bu
rules on customers trac patt
and generates a set of well pre
proposals, in the form of prom
messages, hyperlinks , mini-ad
in a structured, bill-like presen
the alternatives
Customerlogininfo
Customer logins to myAccount
section of your corporate web
portal. The system retrieves
customer prole and related
information
HTTP://
Your Portal / myAccount
Requestrecommendations
Login event triggers automatic customer
assessment through CASTari
RecommendationEngine, which applies all
available corporate policies, and serves your
customer with a set of highly personalized, wellstudied tari proposals
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Business ApplicationsCAS generates multiple, measurable results in several dimensions. The value of
information generated, brings a major impact on both micro and macro decision making
processes of the modern telecom: optimum customer handling, increased customer
satisfaction level, competitive market positioning along with controlled costs.
Antiattrition +Save processes signicantly benet from CAS
comparative information: cancellation/port-out
requests,tariplanchangeinquiriesoreven
bill-relatedcomplaints, are best handled by a
CAS-connected agent: CAS decision support
components combine analytical tari model
comparison output with standard customers data
(trac proling, trends, demographics, segmentation
and more), execute the predened business logic andnally generate the Tari Negotiation frame: this is a
safe space providing agents the exibility to propose
alternatives to customers according to corporate
policies and business constraints.
Data modeling +CAS supports the need to study t he customer base
with the tari suitability/ performance perspective
through two major options: (A) use CAS reporting
tools, parameterize, ne-tune and export sample of
customers or segments for further modeling and (B)
export raw customer data (best-tari set of metrics)
for a specied customer subset and load to existing
analysis applications available (such as data mining or
reporting tools) in order to take advantage of additionalcustomer attributes and metadata.
Sales supportThe system can facilitate the design of specic
scenarios based on actual or simulated trac data,
for sales activities. Particularly useful for corporate
(business) account presales or retention activities: sales
professionals demonstrate the performance of the
selected tari models, against a complex, well-studied,
realistic (actual or articial) trac dataset that clearly
promotes the advantages of these taris.
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Competition Analysis System
Tari developmentCAS supports the denition of candidate tari models
(either from scratch or as a variation of an existing-
production model) and the repetitive execution against
either virtual CDR packages or against any specic
segment of customers found in the customer base.
This functionality can signicantly improve product
development processes. In certain cases the system
can reveal market opportunities for innovative models
through systematic what-if analysis.
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Product Architecture
CAS has been designed with a modular, component-based approach, in order to meet high performance, scalability and
portability requirements.
CAS.Studio follows the smart client architecture which combines advantages such as full web connectivity and rich,
windows graphical user interfaces. CAS.Advisor is packed as a web application available through intranet, for massive
use through POS.
CAS Rating and Billing engine provides outstanding exibility and performance: sophisticated in-memory processing
models enable interactive billing scenarios and tari comparison data. CAS core Billing Engine components support:
Scaling on both period and within call aggregations
Bundle packages in several units of measurement
Bundle carry-over and shared bundles
Dual billing alignment mode
(billing/calendar period arrangement)
Selected numbers concept, with automaticestimation of customers choices
A subset of CAS.WS Communication layer is marked as public available throughout the enterprise for custom
application development. This provides a great exibility in answering special application integration needs, c lient
application development or support of quality assurance procedures.
CAS ETL layer consists of a set of robust components capable of systematically gathering, loading and processing large
volumes of customer related data. With the fully customizable External Adaptor, CAS can handle any input scenario
(historical les, deltas, database integration, FTP-based le gathering) with embedded, advanced data validation logic.
Specialized reporting and alerting components ensure sucient administrative information ow.
Integration components and specialized interfaces ensure eective communication with external systems (such as CRM,the Billing system or the data warehouse) either to collect information or to publish execution results.
2020
By-Reference tari denition, version control, full tari
lifecycle tracking
Embedded random sampling algorithms enabling
full, random, ad-hoc or segment-driven billing
The Chooser Concept, depicting the cheapest tari
from a predened set, for each customer, for every
given month
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www.datamine.gr
CAS Studio
Tari admin, Policies,
Reporting for experienced
power users, Business
analysts, Product
managers
CASAdvisor(R)
Rating-Based Tari
Advisor for existing
customers. Based on
exact rating and billing
processing
CASAdvisor(P)
Prole-based Tari
advisor for existing or new
customers (on computed/
declared trac pattern)
CASPresentation
CoreWebservices PublicWebservices
CASWS
Core module
Optional module
External element
Data storage
CAS Core components
Trac Simulation Engine
Online Recommendation
SNA - Social Network Analysis
Business Case Builder
Analytics Studio
Discount Management
CAS ConnectorCASServe
rComponents
CorporateDa
tasources
External Adaptor
Transformation Manager
CAS Adaptor
CAS DB
CAS.Synchro
CAS Staging DBCASDataMana
gement
CASETL
CustomApps
Mobile apps
Portal
My Account
Intranet apps
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A powerful platform providing
ad-hoc and systematic billing
execution: continuous evaluation
of business scenarios on pricingpolicies and their impact to the
customer base
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Competition Analysis System
Key ComponentsCAS architecture enables a component-based synthesis of the solution matching your
exact business needs. Flexible APIs and integration points ensure rapid deployment and
further application development
Import & Export WizardsEasy to use, wizard-like components for exible data
import or export (customers, segments, contracts,
trac and more), featuring embedded random sampling
tools for further managing volume of data to process.
Analyzer Standard ReportingSpecialized, predened reporting including powerful
reports such as the Market summary (a quick
evaluation of all operators and tari plans within theselected market and based on the predened trac data
set), the Tari performance per segment (standardized
Tari analysis applied against specic, predened
segments of customers) and the Tari transition
impact (Transition matrix per segment of customers,
presenting the total cost (benet) for the company
(customer)). CAS provides standard export utilities (MS
Oce, PDF, XML) for all the reports.
Trac GeneratorThe CDR generator wizard provides advanced
simulation capabilities for generating packages of CDRs
according to user-dened shape. The system allows
naming, storing and administering the CDR set, as well
as analyzing its synthesis through specialized reports.
This provides signicant exibility to the analyst by
making it possible to prepare certain sets of named
and fully understandable CDR packages to be used as a
standard input for quick tari assessment.
Tari ManagerProvides sophisticated tari plan administration tools,
including tari loader, tari builder, tari validator,
specialized viewers and analyzers. It is based on
data-driven intelligent Graphical User Interfaces
enabling non-specialist to easily create and use
complex tari plans (ensuring consistency through
automatic, statistics-based users entry validation).
Tari workow enforces certain business rules towards
the release of a tari to POS level. Provided an activesubscription to datamines tari provisioning service,
CAS Tari Connector enables online, systematic and
unattended tari database synchronization (through
web connectivity).
Market ManagerOne of the core modules, Market Manager provides
advanced functionality for creating, managing,
monitoring and analyzing markets.
Tari Plan ConguratorSensitivity analysis, parameterization and
benchmarking of tari models, for testing and product
development purposes: provided a xed, well dened,
trac data set, Tari Plan Congurator enables
estimating the change in volume and revenue guresfollowed by a change in parameters of the tari plan.
Rating EngineCAS high-performance, in-memory Rating Engine
supports both interactive and batch rating and billing.
This is a fully parameterized engine with several options
regarding I/O available to any valid tari plan (actual or
hypothetical one) against any trac data set (actual or
simulated).
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Segment DesignerSegmentation scheme development, automatic proling, export mechanisms
featuring random sampling techniques
Innovative tools for creating, maintaining and analyzing customer segments, policies (business rule packages) and
decisioning conguration. Segment Designer makes segment-related processes ecient and more interactive. Simplies
the complexity of rule denition through a powerful graphical user interface oering instant generation of statistics and
previews of customers-members of the segment, immediate segment prole analysis, along with user-denedrandom sampling on the resulting customer set. A new, marketing-friendly approach for the campaign target group
denition process.
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Competition Analysis System
loyalty and customer satisfaction
through intelligent, highlypersonalized discount models
Discount ManagerOer personalized discounts, monitor and
analyze impact
CAS enables interactive discount scheme denition,
analysis and management. Business users can create
exible discount schemes, evaluate costs and expected
outcomes under certain hypotheses, and assign eachscheme to a specic customer, group of customers,
segment or tari. Specialized performance assessment
reports along with KPIs for analyzing the impact of
discount models regarding customer base health, are
embedded in this component.
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Analytics StudioA sophisticated, interactive reporting environment featuring modern
Business Intelligence tools
Enables powerful, historical analysis of your customer base against any commercially available tari oered in the
market. Specialized metrics such as distance from the next or best eligible tari for each specic subscriber enable
denition of intelligent pricing & customer handling strategies.
Advanced multidimensional reporting against tari performance data - a sophisticated data analysis and presentation
layer, oering access to cubes, dashboards and data mining modeling outcome.
Advanced CDR modeling (featuring trac patterns, price analytics) can be oered as additional, tailor-made packages,
focusing in churnmodeling/prediction,campaignoptimization,customersatisfaction and propensitytobuy
modeling.
External Business Intelligence applications benet through CAS.OLAP data objects. The integrated customer data marts
and/or data warehouses can be systematically enriched with a new range of tari performance metrics (tari suitability,
distance from optimal, usage patterns) as well as existing reporting, analysis, and decisioning processes.
Senior business users can dene new views or perspectives on the customer base related KPIs, introducing aspects such
as price-sensitivity, price awareness, competitive ranking.
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Competition Analysis System
Customer
003
Customer
002
Customer
001
Customer
015
Customer
011
Customer
016
Customer
005
Customer
004
Customer
012
Customer
014
Social NetworkAnalysis - SNA layerIdentify, visualize and use physical
customer interconnections in your
commercial strategies
This advanced module consists of datamines
algorithms and data manipulation components
enabling the identication of structural patterns based
on the systematic communication among customers
clusters of customers within the customer base
(naturally dened based on interaction patterns).
CAS SNA allows spotting customers with increased
network value, identication of the network
importance of each single customer, formulation
of sub-networks, cliques based on usage patterns,
estimation of the network impact of customer loss etc.
Important use cases of this advanced analytical
customer information can be designed in domains
such as CRM, Anti-Attrition, Campaign management,
customer base insight, Fraud detection, Bad debt
management, product development. The output of SNA
engine is directly available to CAS components, thus
boosting customer analysis & handling capabilities
(for instance use Segment Designer for SNA-related
customer ltering and segment/policy denition).
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The Tari AdvisorEnable customer touch points with
intelligent tari recommendations
Web enabled applications available through the
intranet for POS/ Agents, dealing with owned (existing)
customers. This component serves agents with a
tari negotiation framework for existing customersaccording to active corporate policies.
CASTariAdvisor(R)
This is a subset of CAS customer assessment
functionality, targeting a wider audience with less
experience in tari modeling and related processes.
This utility hides process complexity, and presents in
a user-friendly, direct and robust way all the
necessary information on customers tari suitability
and related proposals as generated through the
released business policies. This is a highly
customizable component.
CASTariAdvisor(P)
This is a variation of the above, dierentiated on
the rating/ billing approach: this version performs
an approximation of the billing outcome, based not
on CDRs but on subscribers trac pattern. The
trac pattern can be derived from actual CDRs
(in the case of an existing customer) or submitted
through the application (from the agent according
to the information submitted from the prospect
customer). This could also be integrated into the
web portal, for customer self-experimentation with
alternative taris. This is a highly customizable
component.
OnlineRecommendationengine(web)Advanced component enabling integration with
corporate portal, under myAccount section.
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Competition Analysis System
Simulation & What-IfDene complex comparison scenarios, business cases and perform interactive
sensitivity analysis through CAS Business Case Builder
Wizard-like processes enable the denition of realistic business scenarios through a set of simple steps:
DeneCustomerSetsforanalysis: Business users may dene complex set of customers (including balanced
random samples against existing segmentation schemes), save, share and administer groups for repeating
analysis or reference/ baseline
PerformCustomerSetProling through standardized analysis templates
Deneassumptions to be used for analysis and impact estimation (such as transition rates towards certain taris,
churn rates or expected trac impact)
Denetheoutput to be generated (selected metrics per customer/ tari/ policy applied)
Analyzeorexportcustomer-levelcomparisonresults for further external processing
Scheduleexecution of certain analysis packs as repeating tasks and receive notication when completed
Use the Trac Simulation Engine to generate user-shaped sets of CDRs following customizable patterns
Trac Simulation Engine enables compilation of user-shaped sets of articial CDRs, following customizable patterns.
Advanced tools enable sensitivity analysis against tari conguration scenarios, impact estimations in terms of
revenue, churn and other predened key performance indicators.
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predictive models, sophisticated
statistical and data mining services,generating business knowledge and
actionable results
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Competition Analysis System
Analytics & Modeling ServicesData modeling, data analysis, data mining servicesExtending CAS through additional analytical /modeling services. The typical output provided by CAS may be used for
enriching processes such as data mining model development, analytical reporting, statistical analysis or any other
data-intensive activity. Specically for churn prediction and analysis, CAS metrics such as distance from optimum tari
or positioning from competitor are expected to create signicant dierence as independent variables in any well-dened
model on churn.
Advanced business intelligence servicesSpecialized data integration, reporting or Business Intelligence components are oered as packages of customization/
extension services. Our domain experts collect analyze and model your business requirements leading to specialized
component customization or development of your own instance.
Tari provisioning servicesThis is a subscription service, based on automatic market monitoring - public domain information. CAS agents collect,
standardize, validate market and tari information, which is t hen instantly available to the subscribed CAS instance.
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Ab d i
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Founded in January 2005,dataminedecisionsupportsystemsltdspecializes in information technologies utilizing
analytical components and data-intensive models. Datamines expertise supports the full cycle of data-demanding
projects, from data analysis and quality assurance to Business Intelligence and Management Information Systems.Datamine demonstrates numerous success stories featuring innovative analytical solutions for the Banking and Telecom
sectors. Datamine is based in Athens, Greece.
About datamine
we are committed in designing intelligent soware dealing with challenging business scenarios.We use technology as the means to deliver innovative solutions to enterprise decision makers and
strategists. CAS is a characteristic product of this corporate culture
GeorgeKrasadakis,Head of engineering and product development
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www.datamine.gr
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datamine ltd,Decision support systems
22 Ethnikis Antistasis avenue,
15232 Chalandri, Athens, Greece
Tel: 0030 210 6899960, Fax: 0030 210 6899968
Email: [email protected]
www.datamine.gr
Unless you are licensed by DATAMINE under a specic licensing agreement, use of DATAMINE logos such as the DATAMINE corporate logo is not allowed.
DATAMINE, DATAMINE.IT, DATAMINE information technologies & USE.YOUR.DATA are registered trademarks or trademarks of DATAMINE in the EU and/or other countries.
It is not allowed to use or register, in whole or in part, DATAMINE trademarks, including its graphic symbols, logos, icons, or an alteration or variation thereof, as or as part of a
company name, trade name, product name, service name or domain name or in connection with web sites, products, services, programs, on packaging, manuals, promotional/
advertising materials, or for any other purpose except pursuant to an express written trademark license from DATAMINE, such as a reseller agreement. Only DATAMINE and its
authorized resellers and licensees may use the DATAMINE Logos in advertising, promotional, and sales materials and only as specied in their agreement.
Use of DATAMINE trademarks in a disparaging manner or in any manner that directly or indirectly expresses or implies DATAMINE sponsorship, aliation, certication,
approval, or endorsement in relation to third-party product or service or in such a manner that it appears that DATAMINE is legally associated with a third-party company is
expressly prohibited.