CARY N. FISHERSchool Address Permanent Address1698 Taurus Loop #23A 6218 S. Eberhart AvenueCharleston, IL 61920 Chicago, IL 60637(217)345-4000 (708) 299-2639

cnfisher@eiu.edu

Hospitality Management Entry-Level Professional with 6 years of Hospitality Operations experience focused on guest satisfaction and adherence to industry standards.

PROFESSIONAL EXPERIENCE

UNIQUE SUITES HOTEL Charleston, ILIntern/Front Desk Management August 2015 – Present

Participated in Eastern Illinois University Internship to fulfill degree requirements for Bachelors of Science Degree in Family and Consumer Sciences.

Successful navigation in Internship Program leading to full-time hire as Front Desk Guest Services Specialist.

Daily guest interaction resulting in overall positive guest experiences. Proficient usage of PMS Nite-Vision Reservation system for room night allocations. Served as conseguir for property and local logistics concerns.

Walmart Supercenter Schererville, IL/Mattoon, ILCashier/Overnight Stocker November 2014 – July 2015

Daily internal and external guest interface and purchases expeditor. Ensuring that every transaction is processed according to Walmart Corporate Policies/Procedures and at current price points.

Responsible for executing product placement and logistics in accordance with Walmart Corporate directives.

Daily cash drawer balancing after shift of guest interface and purchasing transactions.Tan-Tar-A-Resorts Osage Beach, MOIntern/Front Desk Management May 2014 – August 2014

Participated in private internship opportunity cohesive with curriculum for seeking Bachelors of Science Degree in Family and Consumer Sciences degree from Eastern Illinois University.

Daily guest interaction resulting in overall positive guest experiences. Proficient usage of RDP room reservation systems. Extensive Front Desk Training including training as Resort Communication Specialist (utilizing PBX

(Telecommunications Systems). Served as conseguir for property and local logistics concerns.

Tan-Tar-A-Resorts Osage Beach, MOIntern/Resort/Restaurant/Room Service Management May 2014 – August 2014

Participated in private internship opportunity cohesive with curriculum for seeking Bachelors of Science Degree in Family and Consumer Sciences degree from Eastern Illinois University.

Training/Introduction to various facets of Resort Management/Financial Forecasting. Exposure to daily operations for resorts, restaurants, and room service geared to guest

satisfaction and brand elevation. Experience with every station within the restaurant/oom service component of the resort. Exposure to Resort Executive Meetings – agenda items ranging from company expansion to

local human resource issues. Subway Food Chain Calumet City, ILCertified Sandwich Artist February 2011 – August 2011

Completed Subway Corporate Sandwich Artist Certification. Assisted in training franchise employees on Subway Corporate Sandwich Artist Standards.

CARY N. FISHERSchool Address Permanent Address1698 Taurus Loop #23A 6218 S. Eberhart AvenueCharleston, IL 61920 Chicago, IL 60637(217)345-4000 (708) 299-2639

cnfisher@eiu.edu Maintained Subway Corporate Guest Services Policies whenever completing a guest service

based transaction. Applied Subway Corporate Policies and Procedure to all my future endeavors navigated on my

journey to obtain my Bachelors of Science Degree in Family and Consumer Sciences.EDUCATION

Eastern Illinois University Charleston, ILBachelors of Science – Family and Consumer Science – December 2015

Obtained State of Illinois Food Service Sanitation Licenses. Mentored by Al Bozeman – Assistant Food and Beverage Director for Hyatt Hotels International Successfully completing Eastern Illinois University Hospitality Management Internship

opportunities with emphasis on Resort/Restaurant/Room Service Operations. Experienced Various Other Employment Opportunities that are cohesive with the curriculum

associated with my Bachelor’s Degree in Family and Consumer Services. Proficiency with Microsoft 2010 Suite.