CARTER DRY CLEANING CO.

New Hire Orientation

OUR MISSION

• Follow standards and policies set forth by the Fabricare Industry and the International Fabricare Institute. These policies are standard to all dry cleaners.

• We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which are best suited to the nature of each individual garment.

Employee Handbook

Hours of Operation

Pay Check Procedure

Dress Code

Attendance

Smoke Free Workplace

Anti-Harassment/Discrimination

Concealed Weapons

Internet/Email Use

Smoking Policy

Drug and Alcohol Screening

Employee Forms

W-4 Forms

I-9 Employment Verification

WV and OH Withholdings

Direct Deposit Form*

Drug Screen Release*

Hours Of Operation

• Store hours are as follows:

– Monday thru Friday: 8 a.m. – 10 p.m.

– Saturday: 10 a.m. – 10 p.m.

– Sunday: CLOSED

• Shifts are variable and not guaranteed

• Employees must clock in using the

automated time clock beside the office.

– Press ‘CLOCK IN’

– Enter your pin number (will be assigned)

– Press ‘ENTER’

• Employees get one 1 hour break each

shift and must clock out during break

Pay and Compensation• Paid every Tuesday

• All checks are direct deposit

• Forms are included in orientation packets

• Four paid holidays per year after one year

– Christmas Eve, Christmas Day, Easter, and

Thanksgiving

Dress Code• Employees must wear uniforms

– Brown/Khaki pants and employee logo

shirt (provided)

– Employees must be clean cut and

presentable

Attendance Policy

Excellent attendance is an expectation of all employees of

Carter Dry Cleaning Co. Daily attendance is especially

important for hourly employees whose customers and

coworkers have the expectation of on-time product delivery.

Emergency personal time is made available to employees for

such unscheduled events as personal illness, immediate family

member illness, and doctor appointments. Some form of

excuse (such as a doctor’s excuse) would be required if the

employee is continuously missing work.

Personal Time

• Employees accrue .75 hours of personal time per pay period. On

an annual basis, this is equivalent to 39 hours. Employees may

not use personal time until it is accrued. Personal time that is

accrued at the time an employee leaves Carter Dry Cleaning Co.

will not be paid out.

• Employees who are using personal time must call and talk with

their supervisor as soon as possible, but no later than thirty

minutes after the start of their shift. If the supervisor is

unavailable, employees may leave a message for the supervisor

with a phone number where they can be reached. The supervisor

will then return their call. Failure to call in on consecutive days is

considered to be a voluntary resignation from employment at

Carter Dry Cleaning Co.

Personal Time Cont’d• Whenever possible, and as long as the time missed does not

affect fellow employees or customers adversely, hourly

employees may schedule time off in advance for such needs to

attend a doctor’s appointment, classes, household repair

appointments, parent-teacher meetings, and religious events and

services. Employees are to request the days off at least one

week prior to the scheduled event.

• When possible, within the normal operating hours, the employee

may make up the time missed during the week in which the time

was missed. Employees must have the permission of their

supervisor to make up time. Otherwise, vacation time must be

scheduled in advance to cover these events.

• Accrued personal hours may be carried over to the following

calendar year.

Family & Medical Leave Act• If you or an immediate family member has a

recurring medical condition that results in frequent

absences, you may qualify for unpaid leave under

the FMLA. Please refer to the separate policy

covering FMLA. Be advised that FMLA time off must

be arranged for in advance and does not necessarily

relieve an employee from their responsibilities as set

forth in this policy.

Failure to comply/Consequences• The accumulation of ten tardies is a quarterly period (or three months)

is grounds for employment termination.

• Overuse of personal time and/or scheduling off will result in

disciplinary actions.

• The disciplinary action will consist of a written warning for the next

eight hours missed after a verbal warning, then a three-day

suspension without pay for the next eight hours missed, followed by

employment termination when an employee has used over 72 hours in

a quarterly period.

Attendance Bonus

• Life events can interfere with work attendance. However, we need

employees to use as few personal hours as are necessary and to

avoid tardies so that we can operate the business in an orderly and

efficient manner.

• We have designated a bonus process to appeal to our employees

so that they are motivated to work their scheduled shifts

• The attendance bonus has four components:– Each employee who uses no personal time and has no tardies in a

calendar week will have his/her name entered into a monthly attendance

drawing. The drawing is held at the monthly staff meeting. For each week

the employee had perfect attendance, he/she has an entry in the drawing.

Four employees a month, whose names are drawn, will receive a fifty

dollar bonus.

– Each employee who uses no personal time and has no tardies in a

quarterly period will receive a gift from Carter Dry Cleaning Co., with an

approximate value of $150, in appreciation of his/her attendance and

commitment.

– Every employee who accomplishes the following attendance record in a

calendar year is eligible to receive the stated annual bonus after the end

of the year.

• If an employee misses up to 16 hours and has no more than one tardy,

the employee will receive 100% of the bonus: $500

• If an employee misses up to 24 hours and has no more than two tardies,

the employee will receive 50% of the bonus: $250

• If an employee misses more than 24 hours and/or has more than two

tardies, the employee will not receive an attendance bonus.

– Employees who do not use their accrued personal hours have the option

to either carry it over to the next year or be paid for the unused hours at

the rate of 110% of their regular pay after the end of the year. This may

not exceed 39 hours (one year of personal time).

Equal Employment Opportunity

• It is the policy of Carter Dry Cleaning Co. to provide

equal opportunity for all qualified persons and not

discriminate against any employee or applicant for

employment because of race, color, religion, sex,

age, national origin, veteran status, disability, or any

other protected status.

Anti-Harassment/Discrimination• No individual may engage in conduct that constitutes unlawful

harassment or discrimination.

• This pertains to, but is not limited to, any illegal or unwelcome

act or omission that is based on race, color, creed, religion,

national origin, sex, age, disability, or other legally protected

category.

• Violators shall be subject to disciplinary action including

termination and/or referral for criminal prosecution where

appropriate.

• Anyone who feels that they are a victim of any form of

harassment/discrimination should refer to their immediate

supervisor or other management personnel.

• Retaliation against any person who has filed a complaint,

testified, assisted or participated in any manner in an

investigative proceeding or hearing is prohibited. Anyone found

guilty of retaliation may face disciplinary action, up to and

including termination.

Drug & Alcohol Policy• Carter Dry Cleaning Co. is committed to maintaining a

productive, safe, and healthy work environment, free of

unauthorized drug and alcohol use.

• Prohibit unlawful manufacture, distribution, dispensing, sale,

possession, or use of controlled or illegal substances or

paraphernalia.

• Drug and background screening is required for all positions of

employment.

• Required forms must be filled out by all employees.

Smoke Free Workplace

• Smoking is prohibited in all enclosed areas without exception.

• There are designated smoking areas at posted areas surrounding the

building.

• No one may smoke along any pathway or walk way leading to or from

the designated smoking areas, nor may employees smoke in any

other areas other than the designated areas.

Concealed Weapon Policy• Employees may not, at any time while on company property, possess

or use any weapon.

• Weapons include, but are not limited to, guns, knives or swords with

blades over four inches in length, explosives, and any chemical whose

purpose is to cause harm to another person.

• Regardless of whether an employee possesses a concealed weapons

permit or is allowed by law to possess a weapon, weapons are

prohibited on company property or any location in which the employee

represents the company for business purposes.

Internet & Email Policy• Voice mail, email, and Internet usage are assigned only to

supervisors.

• All computers and telephone extensions are solely for purpose

of conducting company business.

• Email is to be used for company business only. Company

information must not be shared outside of the company, without

authorization, at any time.

• You are not to conduct personal business using the company

computer or email.

• Keep in mind that the company owns any communication sent

via email or that is stored on company equipment.

• Management has the right to access any material in your

company email or on your computer at any time.