R’ESUME Caroline Dennis

P.O.BOX 25108 Dar es Salaam, Tanzania

Mobile: +255 654583 722 / +255 766 572925

EMAIL: caroline.dennis32@yahoo.com / crlynd4@gmail.com

Skype ID: sudaisa1

CAREER OBJECTIVE and PERSONAL STRENGTH

° Looking for a challenging and exciting job in either public, private sector, financial sector institution or other organization where I can utilize my professional knowledge whilst gaining experience to the benefit my employer.

Working with others

Talented and well trained Human Resource Management Personnel possessing interpersonal skills with an ability to work in team group.

Delivering and improving

• Ability to work under maximum pressure and minimum supervision yet meet deadlines

• Persistent and flexible to meet personal and beneficial goal

• Self –aware, ambitious and always seeking to learn and grow professionally• Ability to multitask and adapt fast to new working environment• Available to travel, work during holidays, weekends and late hours just to meet tight deadlines

EXPERIENCE

2010-2011: REPOA Tanzania

Job Title : Researcher and Data Entry Executive

Responsibilities

Conducting research on AGRA (Alliance for a Green Revolution in Africa)

Filling research questionnaires manually and electronically

Translation of research questionnaires from Swahili to English and vice versa

Data entry –FAO project

Any other research related works assigned by project supervisor

2008 – 2010 : AIRTEL Telecommunication Company

Job Title : Customer care Representative

Responsibilities

I. Answering incoming calls and assisting customers with enquiries and complaints

II. Acting as customers point in the company of contact and assisting as well directing them to the right people when needed to do so i.e. Customer Service

III. Designing customer phones numbers and preparing special numbersIV. Performing any other duty assigned by the Call Centre Supervisor

Language Proficiency

Speaking English Very Good

Swahili Excellent

Writing /Reading English Very Good

Swahili Excellent

EDUCATION - COLLEGE

2011-2014 : Diploma course

Collage – St .John’s university of Tanzania

Course – Diploma in Business Administration and Human resources management

Award – Diploma in Business Administration (DBA)

2005 -2008:Ordinary Secondary Education

School – Air wing Secondary School

Awards – Secondary Education certificate (CSE)

FURTHER TRAINING

General computer skills in windows operating system (Window XP, 7 and 8), Office Automation (Microsoft Word, Excel, and Power Point) and Internet

PERSONAL INFORMATION

Nationality: Tanzanian

Birthdate: 12th Nov 1990

GENDER: Female

Place of Domicile: Bukoba, Tanzania

Marital Status: Single

REFEREES

Mr. James Ivambi

St.John's University of Tanzania

P.O.BOX 47, Dodoma

Mob: +255 763 758 510

+255 713 758 510

Email: jivambi2yahoo.com

Mr.EbenezeriSamwel

REPOA Tanzania

Dar essalaam

Tel: +255655 270 761

ebenezeri@repoa.or.tz

Mrs. Christina Kirigiti

Civil ServantDar esSalaam,Tanzania

Tel: +255714123444