Caroline RandHead of IM&T

Ian BaileyArea Manager & Strategic Lead

for District Nursing

100 services over 80 sites-

cradle to grave

3

Our Vision…

• Administrative redesign/estatesEnsuring clinical staff do very little, or no, administration

• Single Point of ContactChannelling all referrals and enquiries through a single point to give a high quality systematic services

• SchedulingSupporting staff to fill their days efficiently

• Mobile Working/paper lighte-records on the move to reduce duplicate entry and improve access

Transformation programmes

Admin & Estates

In today’s environment work is an activity not a place

Single Point of Contact

Mobile Working Practices

24/7 service

3 shift patterns

400 staff

469,000 patient visits per year

District Nursing in LCH

£15 million contract

24/7 service

From Workhouse to Wireless…

The Journey…

Adoption of Technology…

The Technology…

Building Blocks…

• Hardware and connectivity

• Software• Clinical

Leadership• Staff engagement• Training• System & process

change• Culture change

Partnership Working…

• Informatics Leads• IT Trainers• Software

Developers• Account

Managers• Project Managers• Business

Transformation Managers

• Executive Directors

• Divisional Managers

• Area Managers• Clinical Leads• Community

Matrons• District Nurse

Team Leaders• Caseload Holders• Care Practitioners• Change Managers

The Vision… EPR

The Vision… Productivity

The Vision… Communication

The Vision… Clinical Support

The Vision… Patient Education

The Vision… Patient Satisfaction

The Vision… Patient Empowerment

Conclusion…

By 2016, technology will be exploited by all staff within LCH to improve patient care and efficiency.

Staff & patients will have the right information when they need it. LCH will have developed an

even more innovative culture & up to the minute technologies will be exploited routinely

LCH Vision