think beyond :: planning

CARitAS ChRiSti hEAlth CAREclient :: silverman trykowski associates location :: multiple sitesrole :: planning

map-lab was retained by Silverman Trykowski As-sociates (STA) to develop a comprehensive study for the Caritas Christi Health Care (CCHC) organi-zation. Using the design standards established by STA at the Caritas St. Elizabeth’s hospital, map-lab set forth a process of identifying and prioritizing projects at each of the six hospitals in order to unify the overall visual identity of CCHC.

STA and map-lab visited each campus to review the existing conditions and evaluate the “curb appeal”, wayfinding, and overall images of the hos-pital, which helped map-lab define projects that

would create a warm and healing environment.

Budgets were created for each project, grouped together by campus, and presented to each hos-pital director. map-lab and STA then presented a comprehensive report to CCHC identifying each project for each particular campus, which en-abled the organization to plan for these projects in its multiple capital budgets.

CARITAS HOLY FAMILY HOSPITAL . 70 East Street Methuen, MA 01844

C existing front desk

The approach to the main lobby of Caritas Holy Family Hospital (A) is well indicated, however not all patients and visitors use this as their primary entry. A significant number of visitors will use the rear entry to the facility (E), by the new Operating Suites, as it is a slightly more direct route to the current Admitting area and is closer to the additional parking. This entry is poorly indicated both at the approach and at the entry (F), utilizes painted footprints on the ground to indicate path, has a canopy in need of replacement, and lacks the first impression image of Caritas. We recommend de-emphasizing this approach, so that the main entry is the primary entry. The hospital is initiating parking policies that would encourage parking along the front of the building to encourage use of the main entry. We recommend the relocation of the Patient Services function of Admitting to an area adjacent to the Main Lobby recently vacated by a coffee shop. The main lobby (B, C, D) should be renovated to reflect the Caritas standards. The upgrade design would connect the lobby to the elevator, and to the ground floor corridor, creating a strong connection between the lobby and the ground floor Admitting area. We also recommend corridor upgrades to the Caritas standard along the primary paths to key destinations. New exterior signage is proposed to direct people to the new entry, while reflecting the Caritas identity. We propose a new awning at the main entry in lieu of the existing canopy enclosure for consistency between the entries.

Page 31

Observations & RecommendationsCaritas Holy Family Hospital

A approach to main lobby entry B existing lobby

D railing in main lobby needs replacement

E rear entrance F rear entry signs

unifYVisual identitY

enHance operational model

manage capibudget

prioritization

Caritas St. Anne's Project Hard Costs Project Soft Costs

Priority Asb

esto

s/

Ha

za

rd A

ba

tem

en

t

Co

nstr

uctio

n p

roje

ct

are

a

Co

nstr

uctio

n c

ost/

sf

Co

nstr

uctio

n s

ub

tota

l

De

sig

n C

on

tin

ge

ncy (

10

%)

Co

sn

tru

ctio

n C

on

tin

ge

ncy (

10

%)

Pro

ject

Ha

rd C

ost To

tal

Fu

rnitu

re (

lum

p s

um

)

Mo

vin

g C

osts

(lu

mp

su

m)

Te

l/ D

ata

co

sts

(lu

mp

su

m b

ase

d

on

$5

00

/ ja

ck)

Au

dio

/ V

isu

al d

isp

lay (

LC

D o

r P

lasm

a)

for

lob

bie

s

Sig

ns &

Gra

ph

ics

Inte

rio

r &

Exte

rio

r L

an

dsca

pin

g

(lu

mp

su

m)

Art

Allo

wa

nce

(lu

mp

su

m)

Ca

rita

s P

roje

ct

Ma

na

ge

me

nt

an

d

inte

rna

l co

sts

(3

.5%

of

ha

rd c

ost

bu

dg

ete

d)

De

sig

n F

ee

s (

7%

of

ha

rd c

ost:

4

.5%

fo

r a

rch

ite

ctu

re/

inte

rio

r d

esig

n +

2.5

% e

ng

ine

erin

g a

nd

w

ayfin

din

g c

on

su

lta

nts

)

Pro

ject

So

ft C

ost To

tal

To

tal P

roje

ct

Co

st

Construction Costs 00

Lobby Renovations Low 1480 $25 $37,000 $3,700 $3,700 $44,400 $500 $5,000 $2,000 $1,817 $3,633 $12,950 $57,350Corridor improvements- main lobby to elevator c Medium 713 $20 $14,260 $1,426 $1,426 $17,112 $1,000 $634 $1,268 $2,902 $20,014- main lobby to ED Medium 2375 $20 $47,500 $4,750 $4,750 $57,000 $1,000 $2,030 $4,060 $7,090 $64,090Construction Costs total $141,453

Signage/ Way-finding Costs

Exterior Signage- monument sign (1) High $2,000 $200 $200 $2,400 $20,000 $2,500 $872 $1,743 $25,115 $27,515- building sign (1) High $1,000 $100 $100 $1,200 $10,000 $392 $784 $11,176 $12,376- reface Hudner (1) High $750 $75 $75 $900 $7,500 $294 $588 $8,382 $9,282- reface (1) sign High $750 $75 $75 $900 $7,500 $294 $588 $8,382 $9,282- parking signage Medium $3,000 $105 $210 $3,315 $3,315- miscellaneous site signage High $2,000 $200 $200 $2,400 $10,000 $1,500 $487 $973 $12,960 $15,360- blue highway signs High $5,000 $175 $350 $5,525 $5,525Awnings- main lobby High $10,000 $350 $700 $11,050 $11,050- Hudner awning (emergency) High $5,000 $175 $350 $5,525 $5,525- Hudner main - new awning High $10,000 $350 $700 $11,050 $11,050- Clemence (4 banners) Low $2,500 $88 $175 $2,763 $2,763- banners Low $5,000 $175 $350 $5,525 $5,525Interior Signage High $35,000 $1,225 $2,450 $38,675 $38,675Signage/ Way-finding Costs total $157,242

TOTAL BUDGET $298,695

CARITAS SAINT ANNE'S HOSPITAL . 795 Middle Street Fall River, MA 02721

Page 30

CARITAS SAINT ANNE'S HOSPITAL . 795 Middle Street Fall River, MA 02721

N

High Priority

* exterior signage improvements and/or architectural improvements are needed throughout to help patients and visitors identify destinations • new larger monument sign at main entry • new building signage at main entry • reface existing sign at Hudner entry for identity consistency • new awning at main lobby from parking for identity consistency • new awning at Hudner ambulance entry for wayfinding • new awning at Hudner main lobby for identity consistency

* interior signage package to be implemented to improvewayfinding throughout

Main Entry

MIDDLE STREET

Medium Priority

* Corridors • primary corridors to elevator C and ED to be enhanced with design elements which reinforce wayfinding and image identity

* New parking signage for clear wayfinding Low Priority

* new lobby renovations are consistent with new Caritas standards: different materials used, although color palette consistent - minimal renovations are recommended to improve wayfinding and reinforce identity

* the Hudner and Clemence buildings have multiple entrances

and unclear signage - Clemence building requires exterior signage, replacement of banner signs

Page 28

New monument sign

reface existing sign

New building sign

new awning

Parking

Parking

new awning

new awning

Hudner

Boiler

ED

Clemence Hall

Admitting

Breast Care

Accessible Entry

Entry @

Level 1Entry @

Level 1

Entry from Parking

Main Lobby