CareWays Community – Annual Report - 2019 · The President declared all positions vacant and invited Returning Officer Michael Szafraniec to take the Chair. Six written Nominations

CareWays Community – Annual Report - 2019

CareWays Community – Annual Report – 2019 2


Table of Contents

Agenda 4

Minutes of 2018 AGM 5

Board of Directors 6

Vision, Value and Statement of Purpose 6

President’s Report 7

CEO’s Report 8

Operations 11

Our Structure 12

Our Connections 13

In the Community 14


Annual General Meeting Agenda

1. Welcome and introduction of guests

2. Acknowledgement of traditional custodians of the land

3. Adoption of minutes of last AGM

4. Matters arising from minutes

5. CEO Presentation of Report

6. Adoption of Annual Report

7. Adoption of Audited Financial Report

8. Reappointment of Auditor Kelly+Partners (Wollongong)

Chartered Accountants

9. Thank you to outgoing Board

10. Returning Officer – nominations and election of ordinary

members of the Board

11. Election of Executive by the new Board members

12. Update on Company Limited by Guarantee

13. Thank you and Meeting Close


Minutes of 2018 Annual General Meeting

TUESDAY 23rd OCTOBER 2018

Meeting opened at 7.05pm – President Rhonda Warner presided.

PRESENT: Frances Cardwell, Romeo Cecchele, Diana Cecchele, Rhonda Warner, Wally Anglesea, Alison Bradford, Paul Harradence, Christopher Brown, Daphne Olsen, Michael Szafraniec and Russell Fitzgibbons

APOLOGIES: Rosemary Scully, Jean Blackwood, Carolyn Perry, Elizabeth Evans

The President acknowledged the Traditional Custodians of the Land The President welcomed Michael Szafraniec as Returning Officer.

ADOPTION OF THE MINUTES OF THE 2017 ANNUAL GENERAL MEETING

The Minutes of the 2017 Annual General Meeting were accepted on a Motion from Paul Harradence Seconded Romeo Cecchele - UNANIMOUS

BUSINESS ARISING – Nil

REPORTS The CEO reported on the 2017/2018 year. The CEO thanked the Board, Senior Managers Team, Staff and Volunteers for their support.

ADOPTION OF ANNUAL REPORT Moved Alison Bradford Seconded Christopher Brown that the Annual Report be adopted - UNANIMOUS

ADOPTION OF AUDITED FINANCIAL REPORT Appreciation was extended, by the CEO to the Corporate Services Team. Moved Paul Harradence Seconded Romeo Cecchele that the Audited Financial Report be adopted - UNANIMOUS

REAPPOINTMENT OF AUDITOR, KELLY & PARTNERS (WOLLONGONG) CHARTERED ACCOUNTANTS Moved Romeo Cecchele Seconded Alison Bradford that Kelly & Partners be retained as Auditors - UNANIMOUS

The President thanked the Members of the 2017/2018 Board and noted with regret that Carolyn Perry had not nominated for the coming year, due to personal circumstances.

The President declared all positions vacant and invited Returning Officer Michael Szafraniec to take the Chair.

Six written Nominations were received. In line with the Constitution, the following nominees were duly declared as Committee Members for the 2017/2018 year.

Rhonda Warner Romeo Cecchele Frances Cardwell Paul Harradence Alison Bradford Christopher Brown EXECUTIVE

Written Nominations received for positions of President, Vice-President, Secretary and Treasurer – these positions were elected unopposed

PRESIDENT – Rhonda Warner VICE PRESIDENT – Romeo Cecchele TREASURER – Paul Harradence SECRETARY – Frances Cardwell President Rhonda resumed the Chair and thanked Michael Szafraniec. Meeting closed 7.30pm.

RHONDA WARNER - PRESIDENT


Board of Directors

Year ending 30 June 2019 Years of Service

Meetings Attended (11 possible)

EXECUTIVE President Rhonda Warner Vice President Romeo Cecchele Secretary Frances Cardwell Treasurer Carolyn Perry (resigned Sept 2018)

19 23 22 5

11 9

10 2

DIRECTORS Paul Harradence Alison Bradford Christopher Brown

2 2 2

11 9

11

LIFE MEMBERS Neville Johns Brian Tether Barry Wells

Vision, Statement of Purpose & Values Our vision (what we are working towards) Connected, caring and supportive communities Our statement of purpose (the purpose) Progressive community services Our values

We believe: Connection Connecting and working cooperatively Access Accessible for everyone Respect Respectful to all Engagement Engagement and participation Welcoming Welcoming and inclusive for all Acceptance Accepting and valuing differences and diversity Yarning Hearing and sharing stories Support Supportive and caring


Presidents Report Within this Annual Report is the audited financial statement of CareWays community Inc. I am pleased to note that, despite the constraints of funding provisions, the organisation continues to operate within a sound fiscal framework. Anyone who visits the CareWays newly refreshed website is immediately made aware of the values and mission of the organisation. When reading the information on the site it becomes apparent that CareWays is a dynamic organisation which works with and for the community. It is this core of positive values that underpins the professional and caring manner in which all of our services are delivered to the community by our volunteers and staff. In this era of internet connectivity CareWays has also tapped into social media platforms such as Facebook in order to disseminate current information about events, services and on-going programmes. A set of strict guidelines has been developed for staff to follow when using these platforms so that the information released adheres to the high standards of responsible communications required by the organisation. These marketing tools have been successful in reaching a wider demographic than previously possible, particularly when promoting the many one-off events and functions organised by CareWays. As well as the much-appreciated Community Care services that CareWays delivers, the organisation also provides a broad spectrum of activities and events for the community. Many people from diverse backgrounds and age groups benefit from these. Reading and hearing the positive response from the recipients and their good news stories enables us, and our stakeholders, to see the value these activities have in developing a cohesive society where disadvantaged, disconnected and disenfranchised people can benefit from our services. The range of community events successfully hosted by CareWays during the last year has included NAIDOC celebrations at Koonawarra Community Centre, an Open Day at Horsley Community Centre, Children’s Week Activities plus the Annual Art and Craft Show and Trivia Night at the Dapto Ribbonwood Centre. The reality for not-for-profit organisations is that financial resources are becoming more difficult to access as governments change their priorities and restructure the way in which services are expected to be delivered. Neighbourhood Centres are currently being faced with the challenge of continuing to provide opportunities for community members to participate in social activities which encourage a supportive, caring and cohesive community that values all of its members equally, whilst fulfilling their government funding obligations to work within the Targeted Early Intervention framework. It is pleasing to note that the Senior Management Team of CareWays and the relevant staff, with the support of the Board, are working effectively towards achieving these goals. It is the aim of the organisation to be innovative in its approach to enable those areas of social inclusion which have traditionally been the domain of Neighbourhood Centres to continue to be valued and enhanced while developing the newly identified priority spheres of work. Currently, CareWays community Inc. works within five different locations. These include the Dapto, Horsley, Koonawarra, Thirroul and Sydney Inner West. The services provided to people in these areas are many and varied. The details of these functions of the organisation are contained within this Annual Report. I recommend that all stakeholders and interested parties peruse carefully, and take note of the information contained within the pages of this comprehensive document. In conclusion, I wish to thank the members of the Board of Directors for their commitment to developing and maintaining a strong and viable organisation. They are the strategic planners and overseers of the functions of CareWays. They are ably supported by the members of the Senior Management Team who demonstrate a positive and professional example to the dedicated staff and volunteers who make the vision of CareWays community Inc. an active reality. Rhonda Warner, President


Chief Executive Officer’s Report Care, Support, Community

We are a local community managed not for profit with charitable status endorsed by the Australian Charities and Not for Profit Commission (ACNC). This year will be our 40th year of operations

Our Strategic Objectives 1. Viable and quality support and care services

Community Care Our Community Care Services support frail older people and younger people with disabilities to remain living at home within their community. This year CareWays Community Care provided 68,869 units of service to people in the Illawarra and the Inner West of Sydney.

2. Community strengthening and capacity building Community Hubs Neighbourhood and Community Centres work with communities from the ground up. We support creative arts and craft, providing inclusive low cost opportunities to all ages reducing social isolation and improving the health and wellbeing, and skills development, to many people from vulnerable groups. CareWays Community Hubs run play groups, activities for young people, family events, information and referral to other services, community pantries, breakfast programs over 21,254 activities for the people of Dapto and Thirroul.

3. Growing and resourcing our target areas to ensure sustainable growth Mobile Teams – Youth and Community Workers, Care/Support Workers, Volunteers Our mobile teams are working throughout the Illawarra with hubs at Dapto, Koonawarra, Horsley and Thirroul and our in-home services in the suburbs of Sydney’s Inner West. Our youth workers work in local schools running Rock and Water anti bullying programs for primary school aged boys and girls. Community Program Officers run Young Women’s Programs assisting in the development of young women in High Schools, anger management and mentoring for young people at risk and community drop in activities at all hubs. Assisted School Transport works throughout the Wollongong LGA supporting young people with disabilities get to and from local schools. We transport Aged Care consumers to assist with shopping and medical appointments.

4. Strong governance and business practices Forty years of service to our community. Dedicated and committed Board of Directors. Good governance is not just about compliance, the board’s role is strategy, monitoring organisational

performance, taking risk as a key responsibility, while regularly evaluating their performance to pursue opportunities for improvement.

Skilled Corporate Services Team performing business functions.


5. Highlights during 2018/19 Increasing Home Care Packages Continuity of Neighbourhood Services at Thirroul Neighbourhood Centre. Supported Playgroup and Breakfast programs at Koonawarra Community Centre Disability Inclusiveness at Horsley with Sensory experiences Community Events – Seniors Week, Dapto Art & Craft Show, Children’s Week, NAIDOC family day, Horsley Community Day, Trivia night Transitioning to Targeted Early Intervention Programs – evidence based and outcomes focussed

The cornerstones and platform for our future Our cornerstones Wellness and

wellbeing Care and support services

Community strengthening

Participation and inclusion

Our platform…

Connecting Caring and Supportive Communities

Underpinned by…

↑ Financial viability

↑ Systems and IT

↑ Organisation of Choice

↑ Governance

↑ Evidence

↑ Marketing

Thanks to our Funding Bodies

Our funding bodies are, the Australian Government, NSW Government, local Government, business, education and community services to provide better outcomes for the vulnerable members of our community.

Commonwealth Department of Health– Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP)

NSW Family & Community Services - Community Builders and Child, Youth and Family Services Ageing, Disability and Home Care – In home community care for people with disabilities NSW Department of Education-Assisted School Transport Program (AST) Wollongong City Council- Community Facilities and Neighbourhood Youth Work Program. Dapto Leagues Club-Koonawarra Playgroup and Breakfast Program, Young Womens Program, Rock

and Water transition to high school and anti-bullying Program Prime Ministers Department – NAIDOC Community Day Funding

$0.57$0.62$0.77

$1.39$1.58

$1.80

$2.26$2.37$2.26$2.35$2.21

$2.00

$2.41$2.30$2.39$2.40$2.60$2.65

$3.20

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 20190

0.5

1

1.5

2

2.5

3

3.5REVENUE G ROWTH CHARTPER $M


Collaborative Working Relationships We work with lots of different organisations that help us achieve our objectives some of them are in the following pages. We thank them for their support and dedication to the many vulnerable target groups we are working to include in our connected, caring and supportive communities. We would particularly like to thank the participation of all the Aboriginal Services that have joined our Aboriginal Advisory Group. This year’s NAIDOC celebration was a wonderful example of what can be achieved working together. Special Thanks to our Donors and Supporters Our community team and events volunteers work hard to provide community events that are inclusive and provide social engagement within our communities the success of these events depends on the valuable contribution from donors, thank you.

Thank You to our Teams


Operations Community is at the heart of everything we do.


Our Structure


CareWays Connections


NAIDOC “It was a really great day my children and I had a fantastic time. Thanks and congratulations to

the organisers.“ Barbara

“Elise and Raewyn attended the event today with some of our ATSI young people and it was

a wonderful morning celebrating a beautiful culture and community. Thank you to everyone

involved in making this event so great.”

PLAYGROUP @Koonawarra & Horsley

Community Centres

In the Community


ART & CRAFT SHOW

“Your volunteers were wonderful.” Patricia (Facebook)

“Terrific event again this year. Thanks for organising and sponsoring the face

painting.” RaeLeen (Facebook)

Very lovely to be there! Iolanda (Facebook)

CHILDRENS WEEK

“Thank you. We had a fabulous morning.

All your hard work to make it such fun was greatly appreciated.”

Sue (Facebook)


HORSLEY COMMUNITY DAY

“It was really well run.” Attendee “It was an awesome day” Aaron

“Aiden and Maeve enjoyed running the plaster painting stall and having a look at the animals

and other stalls.” Raelene, Stall holder

SENSORY ROOM

Prototyping Virtual Reality Sensory

Room

Young Women’s Program (YWP) “The YWP really helped me learn and gain more knowledge of life’s challenges and experiences”

“I loved the program and how helpful the staff were.” “I enjoyed the YWP so much. It made me always look forward to Mondays and enjoy the rest of the day.”

Rock & Water We currently have 10 students in total participating in the program. CareWays

programs are so popular we have parents phoning the school to give permission for their

child to participate even when it is not that child’s turn. – Assistant Principal, Koonawarra

Public School


A client’s son thanked CareWays for our prompt action as the client really appreciated having this

organised so quickly due to the fact he was going overseas at the end of

the week.

COMMUNITY CARE

Client's daughter called to express her thanks to CareWays. The client had her first service yesterday and the client could not be happier, both with the Care Worker and the

work she did within the home. Client's daughter wanted to personally thank CareWays Officer Rose for her work in

getting this service started. Client's daughter stated that she wasn't sure that she would

be able to convince her mother to have this service, but with the help of CareWays this was made possible. The first service was a

success and the client is very happy.

Off to the Premier's Concert


THANKS TO OUR COMMUNITY

Savern Bakery supporting Thirroul Youth Drop In

CBA Community Grant

Dapto Mall Gift Wrapping Stall Lord Mayor Gordon Bradbery & Stephen Jones MP @ NAIDOC


Some of our Volunteers

Volunteer Tutor Wally celebrating his birthday with his IT group

Men’s Group celebrating at Volunteer Christmas lunch

Volunteers at our Art & Craft Show

Celebrating Volunteer Week

Some of our Staff

Volunteer Christmas Lunch Children's Week Event Volunteer BBQ

Staff Birthdays

Celebrating Harmony Day

Documents

CareWays Community – Annual Report - 2019 · The President declared all positions vacant and invited Returning Officer Michael Szafraniec to take the Chair. Six written Nominations