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©2015careersurvivalgroup,llc
Career Survival
Protecting Those Who Protect Our Communities
©2015careersurvivalgroup,llc
Chief Brian Cummings
• 34 Years of Service LAFD• Board member American Red Cross Blood
Services• Board member Performance 911 – N- FORS• Consultant – PSSi• Trainer/Advisor –Career Survival Group
©2015careersurvivalgroup,llc
Danger
Hey Chief…. Can I run something by you?
©2015careersurvivalgroup,llc
Firefighter Terminated
• Google Search• Stories
©2015careersurvivalgroup,llc
Operational Emphasis
• Operationally Sound• Safety Focus• Near Miss
Reporting
©2015careersurvivalgroup,llc
Survival
• Education– What are common
issues?
• Expectation– Policy
• Audits– Outside review of critical
systems
©2015careersurvivalgroup,llc
A Culture of Accountability
• Bring it into the light of day
• Thorough, complete, timely
©2015careersurvivalgroup,llc
Tool of Accountability
• Non-disciplinary notes• Meaningful evaluations• Tracking
©2015careersurvivalgroup,llc
Danger
Hey Chief…. Can I run something by you?
©2015careersurvivalgroup,llc
Career Survival Group
Career Survival Training
©2015careersurvivalgroup,llc
Career Survival Group
CSG Contributors• Fire Professionals• Police Professionals• Govt & Labor Attys• Eric Rosoff– Executive Manager
©2015careersurvivalgroup,llc
Considerations
• Ops vs Administrative emphasis
• Similarities in firefighters across the country
©2015careersurvivalgroup,llc
Career Survival Training
• Why Career Survival Training?– Because you care about
your people!– Because you take
immense pride in what you do!
©2015careersurvivalgroup,llc
Career Survival Group
“You’re always on parade” -General George S.
Patton
©2015careersurvivalgroup,llc
This? Or This?
Will You be Leading..
©2015careersurvivalgroup,llc
Survival
• Operational Survival– Acknowledge and
respond to common behaviors that cost Firefighter’s their lives
– A balance of courage & skill
©2015careersurvivalgroup,llc
Operational Survival
• Courage– You got the job and you
hire new firefighters based on an inherent amount of bravery.
©2015careersurvivalgroup,llc
Operational Survival
• Skill– You strive to keep your
employees equipped and trained so when the time comes their courage will be supported by a “reflex response.”
©2015careersurvivalgroup,llc
Career Survival
• Acknowledge and respond to common behaviors that cost Firefighter’s their
CAREERS!– Like Operational
Survival, Career Survival requires inherent courage and honed skills.
©2015careersurvivalgroup,llc
Acknowledge the Danger
• There were 87 LODD’s in 2014.
• CSG tracked 233 terminations in 2014.– This number does not
include many unpublicized terminations or retirements in-lieu.
– Many times the behavior did not start out as malicious.
©2015careersurvivalgroup,llc
Acknowledge Danger
• Common termination themes are:– Money/Drugs– Social Media– Disrespecting the
Workplace.
©2015careersurvivalgroup,llc
Acknowledge the Danger
• Social Media– In recent years there
have been at least 30 firefighters fired for Social Media related activity
©2015careersurvivalgroup,llc
Acknowledge the Danger
• Social Media– We feel compelled to
add to the conversation– Does the First
Amendment apply?
©2015careersurvivalgroup,llc
Disrespect the Workplace
• Most frequent violations:
• On duty sex / drinking– Includes
employee/employee sex– Includes employees who
knew about behavior but didn't stop/report it
©2015careersurvivalgroup,llc
Disrespect the Workplace
• Most frequent violations:
• Workplace environment– Violations of agency
policy and training re appropriate conduct inside stations.
©2015careersurvivalgroup,llc
Respond To Danger = Training
©2015careersurvivalgroup,llc
Training Comparison
Operational Threats• Acknowledge dangers• Dedicated to training• Learn from others• Promote accountability
and reflex response to dangerous situations
Career Threats• Acknowledge dangers?• Dedicated to training?• Learn from others?• Promote accountability
and reflex response to dangerous situations?
©2015careersurvivalgroup,llc
Career Survival Group
Is it Safe?
©2015careersurvivalgroup,llc
Realities of Career Survival
• Changing Workforce• Changing Client Base• Complacency• Unrealistic Security
©2015careersurvivalgroup,llc
Realities of Career Survival
HeadlineJune 2, 2014
Blue Angels Chief Fired for Sexual Harassment
Veteran Navy pilot fired from the Navy's elite
demonstration team for allowing porn, explicit
speech.
©2015careersurvivalgroup,llc
Accountability and the Company Officer
©2015careersurvivalgroup,llc
Company Officers
• Organizational position/responsibility– Chief• Decides where we’re heading
– Chief Officers• Make sure we have what we need to get there
– Line employees• Rubber meets the road
– Company Officers• DRIVING THE BUS!
©2015careersurvivalgroup,llc
Company Officers
The agency’s success rests with the company officer’s understanding the rules of the road and ability to negotiate the hazards along the way.
©2015careersurvivalgroup,llc
Company Officers
Not recognizing the dangers in front of you, or failing to adapt to changing conditions, can have a devastating impact.
©2015careersurvivalgroup,llc
A Culture of Accountability
Maintaining a culture of accountability is the first step in protecting yourself
and those around you from career threatening events!
©2015careersurvivalgroup,llc
Accountability
Hold Subordinates Accountable• Look at this again. It does not say “Hold their
feet to the fire!”
©2015careersurvivalgroup,llc
Operational ComparisonCounseling/Coaching/Non-Disciplinary Docs Discipline
©2015careersurvivalgroup,llc
Career Survival Tools
• Coaching/Counseling• Not disciplinary!!– Counseling is essential to
effective supervision.– Sets a tone of
accountability.– Keep small things small
©2015careersurvivalgroup,llc
Career Survival Tools
• Non-disciplinary doc’s• How many do you have?
– Counseling memo?– Educational reminder?– Written account of oral
counseling?– Evaluation– PIP
• How many do you need?
©2015careersurvivalgroup,llc
Evaluations
• Standard is a paycheck• Encourage good
behavior and identify/respond to poor performance
• Anything over or below standard should be supported by specific events & circumstances
©2015careersurvivalgroup,llc
When Cultures Collide
• Discovery Documents (Public Culture)– Policy – Training records – Pay – Prior discipline
• Sworn Testimony (Actual Culture)– Will testimony differ from expectations?
©2015careersurvivalgroup,llc
Ops Proactive Activities
Brush abatement and business inspections.• Operational risk
management• Keep small things small• Personal safety
©2015careersurvivalgroup,llc
Ops Proactive Activities
Drill low freq, high impact operational events.• Reflexive response • Know your resources• Personal safety
What are your administrative comparisons?
©2015careersurvivalgroup,llc
Career Survival Group
• Essential elements of Career Survival.– Be aware of dangers– Set and maintain clear expectations– Model / Train to the expectations– Honestly evaluate efforts to meet expectations– Audit critical performance
•Trust and verify!
©2015careersurvivalgroup,llc
Incident Survival
• Firefighters have mastered incident survival skills– Seamless
communications– ICS– Comprehensive incident
review / debriefing– Continuous tactical
review and drill
©2015careersurvivalgroup,llc
Incident Survival
Even still, you experience line of duty deaths
©2015careersurvivalgroup,llc
Career Survival Group
Eric Rosoff818-381-6427
Career Survival [email protected]
www.careersurvivalgroup.com