47
Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

Embed Size (px)

Citation preview

Page 1: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival

Protecting Those Who Protect Our Communities

Page 2: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Chief Brian Cummings

• 34 Years of Service LAFD• Board member American Red Cross Blood

Services• Board member Performance 911 – N- FORS• Consultant – PSSi• Trainer/Advisor –Career Survival Group

Page 3: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Danger

Hey Chief…. Can I run something by you?

Page 4: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Firefighter Terminated

• Google Search• Stories

Page 5: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Operational Emphasis

• Operationally Sound• Safety Focus• Near Miss

Reporting

Page 6: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Survival

• Education– What are common

issues?

• Expectation– Policy

• Audits– Outside review of critical

systems

Page 7: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

A Culture of Accountability

• Bring it into the light of day

• Thorough, complete, timely

Page 8: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Tool of Accountability

• Non-disciplinary notes• Meaningful evaluations• Tracking

Page 9: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Danger

Hey Chief…. Can I run something by you?

Page 10: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Group

Career Survival Training

Page 11: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Group

CSG Contributors• Fire Professionals• Police Professionals• Govt & Labor Attys• Eric Rosoff– Executive Manager

Page 12: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Considerations

• Ops vs Administrative emphasis

• Similarities in firefighters across the country

Page 13: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Training

• Why Career Survival Training?– Because you care about

your people!– Because you take

immense pride in what you do!

Page 14: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Group

“You’re always on parade” -General George S.

Patton

Page 15: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

This? Or This?

Will You be Leading..

Page 16: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Survival

• Operational Survival– Acknowledge and

respond to common behaviors that cost Firefighter’s their lives

– A balance of courage & skill

Page 17: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Operational Survival

• Courage– You got the job and you

hire new firefighters based on an inherent amount of bravery.

Page 18: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Operational Survival

• Skill– You strive to keep your

employees equipped and trained so when the time comes their courage will be supported by a “reflex response.”

Page 19: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival

• Acknowledge and respond to common behaviors that cost Firefighter’s their

CAREERS!– Like Operational

Survival, Career Survival requires inherent courage and honed skills.

Page 20: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Acknowledge the Danger

• There were 87 LODD’s in 2014.

• CSG tracked 233 terminations in 2014.– This number does not

include many unpublicized terminations or retirements in-lieu.

– Many times the behavior did not start out as malicious.

Page 21: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Acknowledge Danger

• Common termination themes are:– Money/Drugs– Social Media– Disrespecting the

Workplace.

Page 22: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Acknowledge the Danger

• Social Media– In recent years there

have been at least 30 firefighters fired for Social Media related activity

Page 23: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Acknowledge the Danger

• Social Media– We feel compelled to

add to the conversation– Does the First

Amendment apply?

Page 24: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Disrespect the Workplace

• Most frequent violations:

• On duty sex / drinking– Includes

employee/employee sex– Includes employees who

knew about behavior but didn't stop/report it

Page 25: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Disrespect the Workplace

• Most frequent violations:

• Workplace environment– Violations of agency

policy and training re appropriate conduct inside stations.

Page 26: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Respond To Danger = Training

Page 27: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Training Comparison

Operational Threats• Acknowledge dangers• Dedicated to training• Learn from others• Promote accountability

and reflex response to dangerous situations

Career Threats• Acknowledge dangers?• Dedicated to training?• Learn from others?• Promote accountability

and reflex response to dangerous situations?

Page 28: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Group

Is it Safe?

Page 29: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Realities of Career Survival

• Changing Workforce• Changing Client Base• Complacency• Unrealistic Security

Page 30: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Realities of Career Survival

HeadlineJune 2, 2014

Blue Angels Chief Fired for Sexual Harassment

Veteran Navy pilot fired from the Navy's elite

demonstration team for allowing porn, explicit

speech.

Page 31: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Accountability and the Company Officer

Page 32: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Company Officers

• Organizational position/responsibility– Chief• Decides where we’re heading

– Chief Officers• Make sure we have what we need to get there

– Line employees• Rubber meets the road

– Company Officers• DRIVING THE BUS!

Page 33: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Company Officers

The agency’s success rests with the company officer’s understanding the rules of the road and ability to negotiate the hazards along the way.

Page 34: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Company Officers

Not recognizing the dangers in front of you, or failing to adapt to changing conditions, can have a devastating impact.

Page 35: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

A Culture of Accountability

Maintaining a culture of accountability is the first step in protecting yourself

and those around you from career threatening events!

Page 36: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Accountability

Hold Subordinates Accountable• Look at this again. It does not say “Hold their

feet to the fire!”

Page 37: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Operational ComparisonCounseling/Coaching/Non-Disciplinary Docs Discipline

Page 38: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Tools

• Coaching/Counseling• Not disciplinary!!– Counseling is essential to

effective supervision.– Sets a tone of

accountability.– Keep small things small

Page 39: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Tools

• Non-disciplinary doc’s• How many do you have?

– Counseling memo?– Educational reminder?– Written account of oral

counseling?– Evaluation– PIP

• How many do you need?

Page 40: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Evaluations

• Standard is a paycheck• Encourage good

behavior and identify/respond to poor performance

• Anything over or below standard should be supported by specific events & circumstances

Page 41: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

When Cultures Collide

• Discovery Documents (Public Culture)– Policy – Training records – Pay – Prior discipline

• Sworn Testimony (Actual Culture)– Will testimony differ from expectations?

Page 42: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Ops Proactive Activities

Brush abatement and business inspections.• Operational risk

management• Keep small things small• Personal safety

Page 43: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Ops Proactive Activities

Drill low freq, high impact operational events.• Reflexive response • Know your resources• Personal safety

What are your administrative comparisons?

Page 44: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Group

• Essential elements of Career Survival.– Be aware of dangers– Set and maintain clear expectations– Model / Train to the expectations– Honestly evaluate efforts to meet expectations– Audit critical performance

•Trust and verify!

Page 45: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Incident Survival

• Firefighters have mastered incident survival skills– Seamless

communications– ICS– Comprehensive incident

review / debriefing– Continuous tactical

review and drill

Page 46: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Incident Survival

Even still, you experience line of duty deaths

Page 47: Career Survival ©2015careersurvivalgroup,llc Protecting Those Who Protect Our Communities

©2015careersurvivalgroup,llc

Career Survival Group

Eric Rosoff818-381-6427

Career Survival [email protected]

www.careersurvivalgroup.com