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Care Act update Thursday, 02 April 2015 Summary of Reforms Health and Wellbeing Board 31 st March 2015

Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

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Page 1: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Care Act update

Thursday, 02 April 2015

Summary of ReformsHealth and Wellbeing Board 31st March 2015

Page 2: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Introduction

The Care Act received Royal Assent on 14 May 2014

The Act modernises the framework of care and support

law:

New duties for local authorities

New rights for service users and carersNew rights for service users and carers

New care standards

The social care reforms come into effect April 2015

The financial reforms and a new appeals system are due to

come into effect April 2016

Page 3: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

• A duty to provide prevention, information and advice services.

• A national minimum threshold for eligibility for both service users

and carers.

• The entitlement for carers to assessment, support services and

review equal to that of the service user.

• The right for people who pay for their own care to receive advice

and support planning.

Care Act 2014 Summary of the Social Care Reforms – Phase 1

and support planning.

• A universal system for deferred payments for residential care.

• The introduction of statutory Adult Safeguarding Boards and

associated responsibilities for adult protection.

• Transitional arrangements/assessments for children moving to

adult social care and support

• Care and support duties to prisoners.

3

Page 4: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Care Act 2014 Summary of the Financial Reforms and Appeals

System - Phase 2

• A cap on the costs that people have to pay to meet their

eligible needs

• A ‘Care Account’ giving people with eligible social care

needs an annual statement of their progress towards

reaching the cap, whether their care is organised by the

local authority or not

4

local authority or not

• Extending the financial support provided by the local

authority by raising the means test threshold for people

with eligible needs

• A new duty to provide direct payments for people in

residential care.

• A new appeals process.

Page 5: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Care Standards

• New CQC ratings for hospitals and care homes.

• A new Chief Inspector of Hospitals with the

power to instigate a process to tackle unresolved power to instigate a process to tackle unresolved

problems with the quality of care.

• A criminal offence for providers to supply or

publish false or misleading information.

Page 6: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Care Act 2014: Managing The Change in Care Act 2014: Managing The Change in Care Act 2014: Managing The Change in Care Act 2014: Managing The Change in

HounslowHounslowHounslowHounslow

Care Act Programme and Governance:

Workstreams:

• Care and Support, and Support for Carers

• Training and Development, Workforce Development

• Information, Advice and Stakeholder Engagement

• Policy, Regulations and Practice Guidance• Policy, Regulations and Practice Guidance

• Prisons and Approved Premises

• Safeguarding

• Adult Prevention Strategy, Market Shaping, Commissioning and Provider

Failure

• Charging and Financial Assessment, Impacts and Cost Modelling

• Business Improvements and Systems

6

Page 7: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

CarePlace

The Care Act requires

local authorities to take a

lead in providing

information and advice.

CarePlace is an online

directory that provides

information about care

and community services

as well as advice and

information

Page 8: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

CarePlace

Improving the look and

feel of CarePlace

Ensuring CarePlace is

widely used by

partners

Self assessment tools

for residents

CarePlace launch for

Hounslow residents

Page 9: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

We will begin assessment at the first opportunity and build on this assessment

over time using all the following interventions available to us to reduce, delay or

prevent eligible needs.

Assessment of the care Re-ablement,

11

How will people experience the new system in 2015/16?

Assessment of the care

and support you need, and

eligibility for state support

Information and

advice on local

services and how

much they cost

Re-ablement,

rehabilitation and

other free services

Support from

family,

networks

community…

Page 10: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

When we have considered the above,

and in some cases ruled them out, then we will

look at longer term eligibility

for care and support and how much you might

pay for your care and support depends on your

financial situation You have a financial

assessment to see

what you have to pay

22

33

How will people experience the new system in 2015/16?

Costs are capped There is a

cap on expenditure on eligible

care from April 2016

33

44 Every year the local authority

• Reviews your care needs and financial situation

• Keeps a record, from April 2016, called a care account

Page 11: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Betty is a carer for her father Bill. Bill has health issues and Betty occasionally assists him with daily activities. Betty makes sure that he attends his health appointments and has enough food in the house. Bill is fairly independent with all other daily living tasks, he goes to a social club once a week at his local place of worship and has many friends in the community who check on him regularly. With the help from his daughter Bill is able to manage his own care needs and does not receive any support from the local authority.

Under the previous legislation

Betty would need to be providing a significant amount of care and support to Bill in

Case Study Example 1

Betty would need to be providing a significant amount of care and support to Bill in order to qualify for a carer’s assessment. As she only provides a small amount of support she would not be entitled to a carer’s assessment.

From 1st of April 2015

The Care Act recognises the importance of the role of the carer and gives Betty the right to an assessment regardless of the amount of support she provides for her father. This now puts Betty on the same legal footing as her father and gives her the same right to assessment and services as her father.

Page 12: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Vera lives in the London Borough of Hounslow and has been assessed as being eligible to receive help

with her shopping and cleaning once a week. Vera then moves to the neighbouring borough of Richmond

to be closer to her children. After she moves into her new home she contacts her local authority to ask for

the same help with shopping and cleaning she was receiving when she lived in Hounslow.

Under previous legislation

Each local authority had different eligibility thresholds ranging from low, moderate, substantial and critical.

Some local authorities may decide to only give services to clients who have “substantial” needs and other

local authorities can decide to put their threshold higher and only meet the needs of those who have

“critical” needs.

Case Study Example 2

“critical” needs.

In this case Hounslow has set their threshold as “substantial” and Vera has been assessed with this

criteria banding in mind. However, when she moves to Richmond and requests an assessment she is told

that she doesn’t meet their eligibility criteria. This is because Richmond have set their banding threshold

higher at “critical” and will not provide services for clients who have “substantial” needs.

From 1st of April 2015

Under new legislation this can no longer happen as all local authorities will have the same eligibility

criteria. This will mean fair services and assessments for residents as they will all be assessed by the

same standard.

Page 13: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Changes to Hounslow's Adult Social Care Operating Model to

Support Hounslow to Meet the Duties Imposed by the Act

Hounslow is in a good position to meet its duties under the Care

Act:

Services and team structures have been re-organised to implement the target operating

model from April 2015. The functions and services required to deliver the operating

model include:

• New customer journey putting wellbeing and outcomes at the heart of system

• Adults First Contact Service

• Locality working to support closer ties with communities and GP’s• Locality working to support closer ties with communities and GP’s

• Community Recovery Service integrating Health and Adult Social Care to improve

preventative provision

• Extended Hospital Social Work Service

• Enhanced information and advice services

• Robust policies and procedures

• Financial modelling of reforms in 2015 and 2016

• Developing ICT to support changes

Page 14: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

National Funding

The government announced specific funding to support councils in implementing

the Care Act as part of 2013 spending plan

§ Programme Support:

• £19m one off funding was allocated across England to support councils in

implementing the Care Act in 2014/15

• Hounslow received £125k and are using it to support the programme

management in 2014/15management in 2014/15

§ Better Care Fund (BCF):

• Revenue funding of £136m was allocated across England for 2015/16

• Capital Funding of £50m was allocated across England for 2015/16

• £809k was included within Hounslow’s BCF allocation

• In early September 2014 one-off funding of £1.6m was approved by the

Health and Well Being Board (HWB)

Page 15: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

National Funding

§ New Burdens Grant:

• £285m national allocation - £0.92m will be received by Hounslow as part of

its finance support grant

• this is not ring fenced

• National funding allocation has been split across three components, the

funding allocated amount for Hounslow is detailed in the table below:

£’000

§ Social Care Prisons Grant:

• only provided to Council’s who have a prison or an approved premises in

the borough

• £36k has been allocated to Hounslow as a specific grant

£’000

Early Assessments 415

Deferred Payment Agreements 275

Carers and Care Act Implementation 231

Total 922

Page 16: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

2015/16 Approved Budget

• The service has approved budget of £2.6m

£’000

New Burdens Grant 922

Social Care Prisons Grants 39

Better Care Fund 1,600

2015/16 Approved Budget 2,561

• service is expecting to manage its new duties and additional demand

from within its approved budget

• close monitoring of demand and costs will be undertaken and reported

to the programme board at least quarterly

2015/16 Approved Budget 2,561

Page 17: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,

Chris Pierre

Head of Care Act Implementation

020 8583 3021

[email protected]

Page 18: Care Act update - London Borough of Hounslow€¦ · • A national minimum threshold for eligibility for both service users and carers. • The entitlement for carers to assessment,