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Services Caravan New for 2012 Smart Card Metering

Caravan Services - RMCS · RMCS have developed a new metering system that has the ability to allow individual users to control services on pedestals with the use of a touchscreen

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  • ServicesCaravan

    New for 2012Smart CardMetering

  • 02

    2 Contents / Introduction

    3 NEW Smart Card Metering

    4-5 Touring Hook Ups

    6-7 Static Hook Ups

    8 Sterling Pedestals

    9 Platinum Pedestals

    10 RSP Pedestals

    11 Original Pedestals

    Contents12 Metering

    13 Lighting

    14 Emergency Services

    15 Gate Entry Systems / CCTV

    16 Mains Distribution

    17 Services

    18 Spares / Accessories

    19 Aftercare / Warranties

    IntroductionWith over 30 years experience in the Caravan Industry,

    Rollins Caravan Services have built up an enviable reputation

    for service and quality in the U.K. and across Europe.

    We have sales representatives all over the U.K. & Europe, so

    we have no limitations on location or size of project. One of

    our agents can visit you with no obligation, to discuss your

    requirements personally and in detail.

    Our aim is to provide a first class service whilst maintaining a competitive approach in

    the market place.

    Every project is dealt with on a bespoke basis, ensuring that all our customers receive

    a personal service. Simply choose your specification, call or email your requirements

    and we will provide you with a bespoke, personal solution containing drawings and a

    detailed quotation. Our range of products are high quality, tried and tested and carry a

    minimum 2 year guarantee.

    As well as supply, we have a team of dedicated professionals, offering a bespoke design

    and installation service. Rollins Caravan Services can satisfy all Caravan Park

    requirements and can produce over 300 different specifications of service pedestals.

  • MeteringSmart card

    03

    With the industry favoured reconditioned card meter fastly becoming obsolete and

    extremely expensive to replace, RMCS offer a Smart Card metering solution for

    electricity. The user is issued with an intelligent smart card which is charged with

    credit via an electronic read/write head in the office. The card is then inserted

    into the meter where credit is removed with a refund card and taken back to the

    office and any available credit refunded. This type of metering has the ability to

    service one electrical socket with the capability of four meters per pedestal or

    hook up unit.

    User friendly PC software charges a reusable card which is inserted into the meter to

    gain credit. Any amount can be added, from just £1.00. Simply install the software onto your

    PC, log-in, create an account, set up a unit price and add/refund credit, it’s that simple.

    This system is ideal for both short and long term users with the added bonus of a full refund facility

    or clear down as required, thus making the NEW Smart Card meter a versatile and practical option.

    We can supply adapter plates (for a small charge) to replace

    currently installed re-conditioned card meters to allow for

    installation of the NEW smart card meters at approximately

    the same cost to currently source re-conditioned card meters.

    Options include:

    l New installations

    l Replacement of current meter

    l Refurbishment of existing units

    l Reusable cards

    New for 2012

  • 04

    We understand that each Caravan Park is unique so our Touring Units are built to

    meet our customers’ requirements.

    All Touring Units are fitted with 16amp IP44 sockets as standard. Upgrades to

    32amp sockets are available.

    Each socket in our Touring Unit is protected by its own RCBO or MCB and RCD.

    RCBO or MCB and RCD protection for the 16amp Sockets is available in 6amp,

    10amp and 16amp. If you require 32amp Sockets the RCBO or MCB and RCD

    will be rated at 32amp.

    The RCBO or MCB and RCD is visual through the Reset Flap which is on the

    front of the Touring Unit. This allows the camper or site owner to gain

    access to the RCBO or MCB and RCD to reset the trip if it goes off. Reset

    Flaps are also available with locks so only key owners can have access

    to the RCBO or MCB and RCD.

    Read only and card metering can also be housed within the

    Touring Unit and is available to suit your needs.

    Hook UpsTouring

  • 05

    Optional Extras:

    l Lighting

    l Lockable Sockets

    l Lockable Reset Flaps

    l TV Outlets

    l Telephone Outlets

    l Internet Outlets

    l Mounting Posts

    l Read Only Metering

    l Card Metering

  • 06

    We offer a wide range of Hook Up Units for Static Caravans.

    Static Units can be fitted with 16amp IP44 sockets or if required they can be manufactured

    as a direct connection unit. Upgrades to 32amp sockets/direct connection are available.

    Each socket/direct connection in our Static Unit is protected by its own RCBO. A RCBO is a

    combined MCB and RCD. RCBO protection is available in 6amp, 10amp and 16amp. If you

    require 32amp sockets the RCBO will be rated at 32amp.

    MCB/RCD protection is also available.

    The RCBO is visual through the Reset Flap which is on the front of the Static Unit. This allows

    the camper or site owner to gain access to the RCBO to reset the trip if it goes off. Reset Flaps

    are also available with locks so only key owners can have access to the RCBO.

    Read only and card metering can also be housed on the Static Unit and

    this is available to suit your needs.

    Hook UpsStatic

  • 07

    Optional Extras:

    l Lighting

    l Lockable Sockets

    l Lockable Reset Flaps

    l TV Outlets

    l Telephone Outlets

    l Internet Outlets

    l Mounting Posts

    l Read Only Metering

    l Card Metering

  • 08

    PedestalsSterlingThe Sterling Pedestal is constructed from one slender moulded piece of

    aluminium extrusion complete with a composite front panel. The

    slenderness of the Sterling Pedestal makes it an ideal solution in restricted

    positions.

    The aluminium extrusion is anodised to 25microns (industry standard is 15)

    and carries a 5 year anti-corrosion warranty.

    The front panel is constructed from composite material which made up of

    two aluminium sheets bonded to a polyethylene core. This material is UV

    stable and can withstand the harshest environments. The composite panel

    carries a 3 year anti-corrosion warranty.

    Pedestals are available in the following sizes: 750mm, 1000mm and 1200mm.

    Optional Extras:

    l 16amp and 32amp Sockets

    l Water Outlets

    l Lockable Sockets

    l Lockable Reset Flaps

    l TV/Telephone/Internet Points

    l Ground Mounting Base

    l Metering Systems

    l LED Lighting

    l Powder/Polymer Coatings in various colours

    l Various colours for Composite Panel

  • 09

    PedestalsPlatinumThe Platinum Pedestal is constructed from aluminium extruded sides and composite

    front and rear panels.

    The aluminium extrusions are anodised to 25microns (industry standard is 15microns)

    and carry a 5 year anti-corrosion warranty.

    The front and rear panels are constructed from composite material which are made up

    of two aluminium sheets bonded to a polyethylene core. This material is UV stable and

    can withstand the harshest environments. The composite panels carry a 3 year anti-

    corrosion warranty.

    The Service Pedestals come as standard in the aluminium finish but the aluminium

    extrusions can be powder coated to any colour at an additional cost. The composite

    front and rear panels are available in most colours at no additional cost.

    Pedestals are available in the following sizes: 750mm, 1000mm and 1200mm.

    Optional Extras:

    l 16amp and 32amp Sockets

    l Water Outlets

    l Lockable Sockets

    l Lockable Reset Flaps

    l TV/Telephone/Internet Points

    l Ground Mounting Base

    l Metering Systems

    l LED Lighting

    l Powder/Polymer Coatings in various colours

    l Various colours for Composite Panel

  • 10

    PedestalsRSP

    The Rollins Service Pedestal is the latest addition to the Rollins Marine and

    Caravan Services Product Portfolio.

    The pedestal is manufactured from a polyethylene chassis which holds the

    electrical switchgear. Fixed around this are two composite “shells”. The

    composite material is made up of two 0.3mm aluminium sheets bonded to

    a polyethylene core. This material is ideally suited to caravan environments

    in all climates.

    Pedestals are available in the following sizes: 750mm, 1000mm and

    1200mm.

    Optional Extras:

    l Up to 63amp Three Phase Sockets

    l Water Outlets

    l Lockable Sockets

    l Lockable Reset Flaps

    l TV/Telephone/Internet Points

    l Ground Mounting Base

    l Metering Systems

    l LED Lighting

    l Powder/Polymer Coatings in various colours

    l Various colours for Composite Panel

  • 11

    PedestalsOriginal

    Options include:

    l Available in a variety of colours

    to enhance any caravan park

    l Up to 63amp

    l Metering Systems – read only

    and card meters

    l TV / Telephone / Internet Outlets

    l 250mm – 1500mm in height

    l LED Lighting

    l Water options up to 1”

    l Various colours for Composite/Foamex Panel

    The Original Pedestal is the ideal solution for Caravan Parks on a budget.

    Manufactured from an internal galvanised steel chassis which is encased

    by two UV stabilised foamex material shells.

    The Original Pedestal comes complete with a lighting diffuser and lid

    and Energy Saving Photocell Controlled Lighting as standard but this

    can be upgraded to brighter LED lighting at an additional cost if required.

    Pedestals are available in the following sizes: 500mm, 750mm, 1000mm and 1200mm.

  • 12

    MeteringRMCS appreciates that revenue from electricity is high on the agenda. We have various solutions:

    Read Only MetersRead only meters are a cost effective addition to Caravan Hook Up Units and Service Pedestals. They monitor the units of electric consumed by a socket. By taking the end reading from the start reading you can calculate the amount of electric used.

    Card Meters - with Disposable CardsCard meters can be installed in our Touring Units, Static Units and Platinum Service Pedestals. The card meters are programmed with the unit price of electric and credit is added to the card meters by disposable pre-paid cards. Once the credit on the pre-paid card has been loaded on to the meter the card can then be disposed of. Once the amount of credit that has been added to the meter has been used then the customer would need to purchase a further meter card to get further electric supplied.

    Smart Card MeteringRMCS offer a Smart Card metering solution for electricity. The useris issued with an intelligent smart card which is charged with credit via an electronic read/write head in the office. The card is then insertedinto the meter where credit is removed with a refund card and taken back to the office and any available credit refunded. This type of metering has the ability to service one electrical socket with the capability of four meters per pedestal or hook up unit.

    RFID Standalone/Network MeteringRMCS have developed a new metering system that has the ability to allow individual users to control services on pedestals with the use of a touchscreen and fob. The system is designed to work simply, efficiently and is a cost effective solution for the re-charging of electrical and water services.An office based software application has the ability to take full control of the system via a simple VB application. Staff can simply log into the system and quickly identify the users berth to operate water and electric services and add credit at users discretion at a click of a button. The system can operate in credit or pre-payment mode to allow for monthly, weekly or daily billings. Payment can be made separately for water and electrical services, for example, £10.00 could be added to a water and £50.00 to an electrical account. Any remaining credit can be refunded

    at the office or returned to the fob by the user.

    Remote Metering and Switching SolutionsRemote Metering and Switching Solutions are available,

    please contact us for further details.

    Automatic Meter Reading (AMR Systems)RMCS have teamed up with a partner and can now offer AMR Metering Systems,either retro-fit or new installation. Available with wireless or wired meter readings.Please call for more details.

    Call torequest abrochure

  • 13

    Lighting

    Hook Up Unit Lighting

    We offer a competitive lighting kit which can be fitted

    to hook up units. This lighting can be an alternative to

    having separate lighting units.

    Pedestal Lighting

    All of our Power Pedestals have the option to have

    lighting in them. We offer a standard energy saving option

    and also an LED option. The lighting is controlled via a

    photocell to ensure hassle free usage.

    Lighting Pedestals

    Our Pedestals can be utilised as Lighting Pedestals. This then enables the caravan site owner to keep all

    pedestals looking identical. Again we offer standard 18watt energy saving light or 4 watt LED Lighting. As an

    addition option we offer LED down light which is underneath the lighting head and this shines down in the

    front or rear of the pedestal and shines on to the ground creating a lighted area in front of the pedestal.

    Low Level Lighting

    We currently have a wide range of low level lighting ranging from wooden lighting bollards

    to stainless steel bollards.

    High Level Lighting

    Some larger caravan sites benefit from having high level lighting which illuminates a

    larger area and is ideal near toilet blocks and buildings.

  • 14

    Rollins Caravan Services offer a number of solutions to assist with the need to have the

    most efficient emergency equipment on site.

    Wall mounted Fire StationA Fire Box which houses a Fire Extinguisher and is wall mountable.

    Also available is a twin Fire Station which can house two Fire Extinguishers.

    This Fire Station can also be mounted to a post which is concreted into

    the ground.

    Budget SOS StationOur Budget SOS Station consists of a Fire Box which houses a 6kg Dry

    Powder Fire Extinguisher. On the other side of the Station is a 30”

    Lifebuoy. A Throw Line can also be added to this.

    Platinum SOS Pedestal Our specially designed Platinum SOS Pedestal has the strength and

    durability of our Platinum Pedestal, but for the SOS version we have made

    the Pedestal wider to allow it to house a number of emergency equipment

    items. The Platinum SOS Pedestal has the option to add Photocell

    Controlled Standard Lighting or LED Lighting.

    Emergency Service Options:

    l 6kg Dry Power Fire Extinguisher

    l 30” Lifebuoy

    l Throw Line

    l First Aid Kid

    l Audible and Visual Beacon

    with Alarm Sounder

    ServicesEmergency

  • 15

    SystemsCCTV

    / Barrier SystemsGate EntryAt RMCS we have had many years’ experience in reliable Gate Entry Systems, including

    systems designed for car parks, security gates and door access controls to facility buildings.

    We have a range of access systems to suit every budget ranging from a simple push button

    entry system to bespoke systems which can track customer movements and can control

    which area users are allowed to access.

    Access Control Systems can be used in conjunction with RMCS metering solutions where

    one card/fob can allow users full access to the above as well as individual control of their own

    water and electrical services on their berth. RMCS also has the manufacturing capability to

    turn basic ideas for gates and barriers into a package for clients whether it be a high security

    sliding gate or an attractive glass door and surround.

    We recognise the importance of site security and CCTV is a proven deterrent against crime.

    Whilst it is able to monitor access to secure areas and site perimeters, it also provides

    added personal security where security personnel are not employed.

    RMCS can provide solutions that include wired CCTV cameras, IP CCTV (multiple sites

    can be monitored remotely), covert cameras, motion detection cameras and low light

    or day/night cameras. We can integrate these systems with access control or vehicular

    access. Vehicle Number Plate Recognition Cameras (VNPR cameras), which may

    be incorporated into an access control system, allow specified vehicles

    into the site.

    We provide expert advice and guidance

    ensuring that you get the system most

    suited to your requirements.

  • 16

    DistributionMainsNo matter what your requirements we can carry out design, installation or supply

    only of products. We can service, supply and maintain transformers, design

    bespoke mains panels and distribution units from 100amp to 2000amp.

    All designs are fully compliant to 17th Edition wiring regulations and are designed

    with the aid of computerised calculations. We can supply cabling, installation using

    our in house teams, final commissioning and testing to 17th edition Regulations.

    1000 KVA Transformer 2000 amp Mains Distribution Distribution units supplying finalhook up circuits

    All works are warranted for 12 months after the date of sale.

    RMCS has over 25 years experience in all types of mains

    distribution from HV installations to final circuit distribution

    including all types of Earthing Systems.

  • 17

    Rollins Caravan Services pride ourselves on offering a

    reliable, friendly and efficient service to all of our

    customers, from existing customers we have worked

    with over the years to preparing detailed quotations to

    new clients.

    We can provide a comprehensive range of services and

    products for any size of project ranging from supply

    only to a full design and installation service including

    all ground works.

    We have a team of dedicated electricians and

    engineers who work nationwide and worldwide to

    provide a high quality level of service to our customers.

    Services Services we can offer include:l Design Service

    l Supply Only Products

    l Site Surveys

    l Full Electrical and Water Designs

    l Computerised Drawings including

    CAD Layouts and 3D Drawings

    l Full Installation

    l Project Management

    l NICEIC 17th Edition Testing

    & Inspection Service

    l Bespoke Metering Systems

    Testing & Inspection should be carried out:

    Static Holiday Parks Every Three Years

    Park Home Sites Every Three Years

    Touring Sites Every Year

  • 18

    Accessories

    We offer a number of accessories and spares for caravan equipment including:

    l TV / Telephone / Internet Points

    l Water Outlets

    l Lockable Sockets

    l Lockable Reset Flaps

    l Replacing old Foamex Pedestal Shells with Composite Shells

    l After Market Metering Systems

    l Spare Parts i.e. sockets, RCBO’s, MCB’s, Photocells, Reset Flaps

    l Lighting Systems – wall mounted, low level and high level

    l Hose Reels and Hose Hooks

    l Safety Equipment

    / AccessoriesSpares

  • 19

    Warranties

    AftercareRMCS prides itself on its efficient aftercare service. Each project whether it be supply only or a full installation,

    has its own individual Project Manager or Sales Staff member to deal with the customer requirements.

    These Project Managers and Sales Staff are always available to answer any queries and deal with any

    problems which may arise, usually within 24 hours.

    Once major projects are completed, we schedule a follow up call one month after

    completion to ensure that everything is running satisfactory and to see if the

    customer has any queries.

    Repairs, spares or follow up visits are usually carried out within

    a 5 day period, therefore ensuring that customers have no

    problems that affect the day to day running of their

    business or inconvenience them

    or their customers.

    All RMCS products come complete with a 12 month warranty on all components but the following warranties also apply:

    Electrical Components: One year from date of sale to customer

    RSP Pedestals: Three years warranty from date of sale to the customer against

    manufacturing faults on the composite material (outer shells)

    Sterling & Platinum Pedestals: Five year warranty from date of sale to customer against corrosion

    As with all products, maintenance and regular inspections should be carried out and any damaged items

    should be repaired or replaced as soon as possible.

    Through working closely with our suppliers, RMCS can offer an extended warranty on all electronic and electrical

    components at an additional cost. We have found that the option of this extended warranty can offer peace of mind to

    caravan park owners for their investment.

  • Agents

    We currently have agents based in the U.K.,

    across Europe and the Far East.

    Please contact Head Office for details.

    Head Office:

    Rollins Marine & Caravan Services

    Tretton Manor Barns

    Lowgate

    Tydd St Mary

    Wisbech

    Cambridgeshire

    PE13 5PD

    England

    Tel: +44 (0) 1945 871412

    Email: [email protected]

    Web: www.rmcs.co.uk

    Designed & Produced by: www.d7d.co.uk