Capstone Project Capstone Project – Putting It All ...networking-hsb.wikispaces.com/file/view/Sim1+D1_HSB+Project... · Title: Microsoft PowerPoint - Sim1 D1_HSB Project Summary

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Capstone Project Capstone Project –– Putting It All Together Putting It All Together

Networking for Home and Small Businesses

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ObjectivesObjectives• Understand the steps involved in planning and

implementing a technical solution for a small business.

• Gather relevant information to help devise a technical solution to a problem.

• Devise a technical solution for a small office environment.

• Prototype a proposed technical solution using Packet Tracer 5.1.


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ObjectivesObjectives• Plan the installation of a technical solution for a

small business environment.

• Prepare and present a technical report to a diverse group.

• Configure a wireless router to support the requirements of a small business environment.

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Background / PreparationBackground / Preparation

• Contract position at a small advertising company called AnyCompany Corporation to help them update their IT resources.

• Company originally started with two partners who produced print flyers for local businesses.

• Customers have greatly expanded


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Background / PreparationBackground / Preparation

• Customers are demanding more interactive advertising media, including video presentations

• Business potential in this new market and hired you to review their existing IT resources

• Produce a proposal that allows the company to take advantage of this new market

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Step 1: Gather information and determine Step 1: Gather information and determine customer requirementscustomer requirements

• First step in any IT project is to gather information.

• What is really required?

• What are the budget and the time frame to

complete this project?

• What restrictions, if any, are there in equipment and

resource selection?

• What resources are currently in place?

• More information at the beginning of any project, the better.


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• Start the information gathering process by conducting interviews with the key individuals

• Usually divided into three main groups:

• Managers

• End users

• IT support

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• Managers

• Can answer questions regarding budget,

expectations, and future plans

• Any IT solution must take into account the plans

that the company may have for growth

• Employees or technology being deployed

• Can provide information regarding company

policies that may affect the proposed solution

• Access, security, and privacy requirements


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• The following is normally gathered from managers:

• Budget

• Requirements and expectations

• Restrictions

• Staffing

• Future growth

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• End users

• Are the people directly impacted by the solution you

design

• Their requirements may differ drastically from the

majority of the employees

• Important to talk to as many employees from as

many departments or work areas as possible

• Determine the actual, rather than perceived,

requirements

• Improves their buy-in and acceptance of the final

solution.


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• Following information is normally gathered from end users:

• Requirements and expectations

• Current perceived performance of the equipment

• Applications used

• Work patterns

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• IT department (If in place)

• Responsibilities may fall on one or more individuals

• Larger businesses may have a separate IT

department

• Can provide you with more technical information

• IT person can provide the technical information to

determine if performance has been degraded


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• The following information is normally gathered from IT:

• Applications used

• Work patterns

• Hardware resources

• Network infrastructure (physical and logical

topology)

• Network performance and issues

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• Activity 1

• Floor plan provided

• Interview with company manager

• Gather information from these two sources to help

plan a technical solution


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• AnyCompany Corporation Information

• No IT department

• Everyone has taken care of their own resources

• Outside service technician used as necessary

• Machines connected together through10 Mbps hub

using Category 3 cable

• 3 x P2-300 MHz machines with 256 MB of RAM

and 13 GB hard disk drives.

• Running Windows 98SE

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• Running Windows 98SE

• Low-capacity, monochrome laser printer attached

to each machine

• Machines not capable of running the software

required for video development

• Office to be reorganized, and additional employees

hired to handle new video production work


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• The company will have the following employees:

• Administrative Manager (currently the secretary)

– Scheduling work

– Hiring and managing part-time workers

– Weekly payroll, and project tracking

– Uses spreadsheet and database software

– Must be able to use e-mail provided by the ISP

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• Film and Graphics Production Editor (one of the partners)

– Requires special editing software, very high-resolution

graphics and requires at least 2 GB of memory

– Interfaces with a video capture interface board

– Works in a Windows XP environment

– Required to support high-resolution video

– Must be able to use e-mail provided by the ISP


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• Film Crew x 6

– Mobile workers

– In the office an average of two days per week

– Required to have access to e-mail and production

schedules - at the office and while on location

– No special software requirements - need a large hard drive

to store film files

– Need to connect to the internal network wirelessly

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• Private color laser printer installed in the manager’s

office (security)

• Combination copier/printer and high-resolution

scanner shared among all employees

• All the computers should use the same operating

system and applications

• No budget has yet been established

• Project to be completed with the lowest possible

expenditures


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• Interview with the Administrative Manager

– Two people need access to e-mail from work and home

– Both share files and also with the mobile workers

– Spreadsheets and documents

– Send large film files back and forth between the mobile

workers and the office day and night

– Between 512 MB and 2 GB in size.

– Colour printer and copier to be accessed by everybody

– Storyboard documents are over 100 pages, with lots of

graphics


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• Mobile workers can be in the office anytime, day or

night

– Work from home or location

– May be in the office 24 hours

– Able to use the printer and scanner

– Need to share files

– Email accounts for part-time employees when we need

them

– Access from work and home

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Step 2: Select the appropriate services and Step 2: Select the appropriate services and equipmentequipment

• Research

• Propose an appropriate technical solution for limited budget and time

• Provide options

• Start with end user, then work back toward the network, any shared resources, and any external connections


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• Activity 2

• Use form to develop proposed computer systems

• Look at the workflow

• Shared components and network technology to

support this workflow

– Shared printers, scanners, and storage as well as any

routers, switches, access points and ISRs

• Plan into the future

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• Activity 3

• Select a high-speed, color copier/printer

• Activity 4

• Network layout

• Internet connectivity

• Services provided by the ISP and in-house

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• Activity 5

• Select a local ISP

• To provide DNS and web mail

• Provide 99.999% uptime for access to the internal

FTP/e-mail server

• High-level of technical support

• Activity 6

• Which internal services offered by AnyCompany

Corporation?

• Which devices provide these services?


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•Activity 7

• Complete network planning form Are wired connections required? Number:

Are wireless connections required? Number:

Wireless standard Choice of a/b/g/n

Firewall required? Yes/No

ISP connectivity required? Yes/No

Type of ISP connectivity Choice of DSL, cable, serial, dialup

Internal or external modem required? Yes/No (if Yes, then type of modem)

Cables required? Yes/No (if Yes, then type of cable)

Battery backup required? Yes/No

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Step 3: Plan the installationStep 3: Plan the installation

• Plan physical and logical installation

• Location of equipment and devices

• How and when these devices are to be installed

• Activity 8

• Utilise floor plan floor plan for physical layout of all

equipment data cable drops and power outlets

• Prepare implementation schedule


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Step 3: Plan the installationStep 3: Plan the installation

• Activity 9

• Plan IP addressing, naming, data flow, and security

measures

• Activity 10

• Provide a security plan for resources and wireless

network

• Activity 11

• Use Packet Tracer to prototype the planned

network

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Step 4: Prepare and present the proposalStep 4: Prepare and present the proposal

• Prepare proposal in suitable format and suitable for intended audience

• Include:

• Cover letter

• Title page and table of contents

• Executive summary

• Project proposal, comprising needs statement;

goals and objectives; methodology and timetable;

evaluation; budget summary; detailed budget;

future funding plans

• Appended information


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Step 4: Prepare and present the proposalStep 4: Prepare and present the proposal

• Activity 12

• Present proposal

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Step 5: Install and configure the networkStep 5: Install and configure the network

• Plan for installation

• Activity 13

• Create a checklist for the installation of the PCs at

the customer site.

• Create a checklist for the configuration and

installation of the network equipment at the

customer site.

• Create a checklist for the implementation of the

standard security necessary at a small business.

• Activity 14

• Configure the ISR as per the proposed plan.


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Step 6: Test and troubleshootStep 6: Test and troubleshoot

• Prepare testing procedures

• Activity 15

• Test all aspects of the ISR configuration

• Document all tests

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Step 7: Document and signStep 7: Document and sign--offoff

• Prepare for sign-off

• Activity 16

• Prepare documentation for sign-off from client

• Include testing and performance documentation


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Step 8: SupportStep 8: Support

• Propose ongoing technical support

• Activity 17

• Simulate technical support scenario

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Project TimelinesProject Timelines

• Step 1: Gather information and determine customer requirements

• Wednesday, March 31, 2009

• Activity 1


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• Step 2: Select the appropriate services and equipment

• Wednesday, April 21, 2009

• Activity 2

• Activity 3

• Activity 4

• Activity 5

• Activity 6

• Activity 7

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• Step 3: Plan the installation

• Wednesday, April 28, 2009

• Activity 8

• Activity 9

• Activity 10

• Activity 11


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• Step 4: Prepare and present the proposal

• Wednesday, May 5, 12 & 19, 2009

• Activity 12

• Proposal to be completed to the level of a final

draft. i.e. Ready for final approval for submission

• Present proposal to class (10-15 minutes only)

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• Class Presentation

• Wednesday, May 12 & 19, 2009

• Your team is to professionally present your design to

the client and to the class

• Presentation should be a Powerpoint slide show no

less than 10 minutes and no more than 15 minutes

• Each member of the team will be responsible for

presenting part of the design

• When presenting your design you must highlight the

rationale for each decision made

• A requirement of the presentation is to demonstrate

the working model prepared on Packet Tracer


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• Step 5: Install and configure the network

• Wednesday, May 26, 2009

• Activity 13

• Activity 14

• A working model using Packet Tracer is to be

prepared and submitted to demonstrate the

feasibility and functionality of the proposed network

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• Step 6: Test and troubleshoot

• Wednesday, June 9, 2009

• Activity 15

• During the preparation of the working model, use

the available troubleshooting tools within Packet

Tracer to test and verify the correct operation of the

proposed network

• Document all testing and results


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• Step 7: Document and sign-off


• Activity 16

• Final report, in proper report format, is to ready for

submission

• Final report to be submitted on CD, and to contain

all required documentation and information

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• Step 8: Support


• Activity 17

• Support information and proposal to be included as

part of final report

Documents

Capstone Project Capstone Project – Putting It All ...networking-hsb.wikispaces.com/file/view/Sim1+D1_HSB+Project... · Title: Microsoft PowerPoint - Sim1 D1_HSB Project Summary