CAPS Research Investment Recovery 2007 Performance ...invrecovery.org/wp-content/uploads/2015/03/2007... · CAPS Research Investment Recovery 2007 Performance Benchmarking Report

CAPS ResearchInvestment Recovery

2007 Performance Benchmarking ReportData Year: 2006

Date Released: June 1, 2007

Abbott Laboratories JEAAera Energy LLC L.A. County Metro Transportation AuthorityAmeren Services LMC Properties, Inc.American Electric Power Company, Inc. Lyondell Chemical CompanyArizona Public Service Company MTA NYC TransitBASF Corporation NiSource Corporate ServicesBC Hydro & Power Authority Nokia IncBelgacom SA NOVA Chemicals CorporationBellSouth Corporation Ontario Lottery & Gaming CorporationBierlein/DaimlerChrysler Pacific Gas and Electric CompanyBP West Coast Products LLC Pfizer Inc.Campbell Soup Company Phelps Dodge Mining Co.Caterpillar Inc. Portland General Electric CompanyCity of Calgary Progress Energy, Inc.ConocoPhillips PSEG Services CorporationConsumers Energy Corporation Seminole Electric Cooperative, Inc.Dallas Area Rapid Transit Sempra EnergyDCP, Midstream, LP Shell Canada LimitedDofasco Inc. Sierra Pacific Power CompanyDominion Resources Services, Inc. Southern California Edison CompanyDTE Energy State Farm Mutual Automobile Insurance CompanyDuquesne Light Company STP Nuclear Operating CompanyEastman Chemical Company Suncor Energy Inc.Eastman Kodak Company Target CorporationEli Lilly and Company The Dow Chemical CompanyExelon Corporation The Procter & Gamble CompanyFirst Energy Corporation TransCanada Pipelines Ltd.Florida Power & Light Company U.S. Postal ServiceGeneral Dynamics C4 Systems Valero Energy CorporationGeneral Motors Corporation Verizon Communications Inc.Hospira Inc We EnergiesHusky Oil Operations Limited Westar Energy, IncIdaho Power Company Weyerhaeuser CompanyInternational Paper Company Wisconsin Public Service Corp.J.R. Simplot Company Xcel Energy Inc.

A.

Total 1,036,920,414,513$ Average 18,853,098,446$ Median 11,000,000,000$ Range 265,000,000$ to $91,833,000,000

B. # Companies Reported this Data

IR Program Management 70Centralized 90.00%Decentralized 10.00%

IR Operations/Services 61Centralized 57.38%Decentralized 42.62%

The following companies provided data for this study:

Sales (in dollars):

Percent of companies that use the following organizational structure to perform the Investment Recovery function:

Copyright © 2007 Institute for Supply Management™ and Arizona State University.All rights reserved.

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C. 69 Companies Reported this Data

North America (NAFTA) 79.71%Global 20.29%

D. 70 Companies Reported this Data

CEO/President 0.00%Executive V.P. 0.00%Vice President 14.29%Director 28.57%Manager 44.29%Supervisor 10.00%Other: 2.86%

CFO; VP Purchasing

E. 70 Companies Reported this Data

Supply/Purchasing/Sourcing/Materials Management 81.43%2.86%

Maintenance 1.43%Operations 7.14%Environmental 2.86%Other: 4.29%

Asset VP; Resource Management; Legal

F. 70 Companies Reported this Data

Aerospace & Defense 2.86%Chemical/Fertilizer 7.14%Consumer Products 2.86%

0.00%Food 1.43%Forest Products 2.86%Government 2.86%Metals & Mining 2.86%Oil & Gas 12.86%

5.71%Telecommunications 5.71%Transportation 5.71%Utilities 38.57%Other: 7.14%

Automotive; Financial Services; Gaming; Heavy Equipment; Retail

Electronics

Pharmaceuticals

Type of Industry that best describes each company:

Geographic areas to which Investment Recovery services are provided:

Investment Recovery directly reports to:

Functional area Investment Recovery directly reports to:

Finance/Controller


2




G. 68 Companies Reported this Data

H. 70 Companies Reported this Data

Tool Average Rating Expected Change in Use

Auctions 2.82 Increase 25.76%Decrease 4.55%No Change 69.70%

Catalogs 1.38 Increase 7.27%Decrease 0.00%No Change 92.73%

Commercial Ads 1.40 Increase 10.91%Decrease 1.82%No Change 87.27%

eAuctions 2.48 Increase 45.76%Decrease 6.78%No Change 47.46%

Email 4.05 Increase 39.06%Decrease 3.13%No Change 57.81%

Fax 3.10 Increase 14.75%Decrease 16.39%No Change 68.85%

Flyers/Mailers 1.96 Increase 14.81%Decrease 5.56%No Change 79.63%

Internet posting 2.83 Increase 55.17%Decrease 1.72%No Change 43.10%

Intranet 3.25 Increase 50.79%Decrease 0.00%No Change 49.21%

Telemarketing 1.95 Increase 9.26%Decrease 3.70%No Change 87.04%

3rd-party Sellers or Brokers 2.76 Increase 42.86%Decrease 1.59%No Change 55.56%

I. 40 Companies Reported this Data

Incentives provided by companies to operating units/businesses to identify and release surplus assets for redeployment and sale:

Ability to credit recovered funds against capital project costs; Ability to write down proceeds against general revenue; All capital dollar expenditures and sales greater than $5,000 are returned to the business units; All revenue/Fair Market Value less administration & selling costs are returned to the business unit, Assets are transferred off their books. The corporation picks up any losses or gains; Depreciate to $0; Feedback on "bottom line" results; No acquisition cost for receiver of surplus; None; Recognition of the area releasing the material for sale; Sales revenue goes into their capital pool to use on approved projects; Salvage allocations to offset cost of removal; The monies go back to their retirement work orders or accounts; The sooner departments release their surplus equipment, the sooner they stop being charged for it

The most productive tool used for the disposition of assets: (A rating of 1 indicates least used and 5 indicates most used.)

On average, the IR function serviced 71 company locations or facilities


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J. 69 Companies Reporte this Data

Primary Service Provided

Service Occasionally Provided Service Not Provided

Appraisals 21.21% 53.03% 25.76%Co-Product/Waste stream management 36.92% 32.31% 30.77%Dismantling/Demolition 32.31% 46.15% 21.54%Product reclamation 44.62% 24.62% 30.77%Recycling 60.29% 29.41% 10.29%Redeployment 78.46% 18.46% 3.08%Sales (material & equipment) 92.75% 5.80% 1.45%Used equipment searches 37.31% 41.79% 20.90%Other 19.23% 7.69% 73.08%

Investment Recovery services provided:

High voltage testing; Internal consulting services; On-site training to client departments; Project management; Offset and SDB support; Reporting; Sarbanes Oxley obsolescence requirements; SOX Compliance; Web site management (internal and external)


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Release Date: June 1, 2007

# Benchmarks Previous Report Mean Current Mean Minimum Maximum Median # Companies

Reporting

Financial Information

1 Total cost benefit $12,816,425 $18,800,377 $14,000 $260,568,112 $6,572,098 64

2 Total cost benefit as a percent of total company sales 0.49% 0.13% 0.01% 0.76% 0.07% 54

3 Total cost benefit as a percent of sales attributed to business segments served 0.74% 0.13% 0.01% 1.00% 0.09% 46

4 Total cost benefit dollars to operating expense dollars 22 30 3 222 17 51

5 Total cost benefit dollars per transaction $16,959 $22,519 $560 $105,000 $14,307 50

6 Total cost benefit provided by each investment recovery employee $2,207,984 $3,427,328 $14,000 $45,350,000 $2,043,808 60

7 Total cost benefit provided by each exempt investment recovery employee $3,650,689 $5,825,056 $14,000 $45,350,000 $3,470,625 52

8 Investment recovery gross third-party sales as a percent of total cost benefit 57.10% 27.79% 0.17% 98.19% 19.05% 33

9 Net third-party sales as a percent of total cost benefit 48.55% 24.59% 0.14% 90.45% 17.86% 33

10 Gross sales dollars as a percent of total cost benefit 66.18% 72.71% 0.00% 100.00% 84.78% 64

Internal transfers/redeployment activity as a percent of total cost benefit 35.21% 18.48% 0.00% 100.00% 6.18% 63

Other cost avoidance as a percent of total cost benefit 18.23% 9.24% 0.00% 94.47% 1.16% 63

11AOperating expense per investment recovery employee including outsourcing expenses

$110,427 $122,242 $41,071 $423,240 $101,500 54

11BOperating expense per investment recovery employee excluding outsourcing expenses

n.r. $105,218 $30,689 $250,000 $93,567 54

12 Company IR employees operating expense as a percent of total operating expense 82.29% 78.58% 17.88% 100.00% 84.25% 54

In-house IR contractors/consultants operating expense as a percent of total operating expense

10.00% 4.07% 0.00% 57.97% 0.00% 54

Temporary employees operating expense as a percent of total operating expense 15.30% 2.29% 0.00% 53.57% 0.00% 54

Direct cost of outsourced IR services as a percent of total operating expense 17.30% 8.61% 0.00% 81.76% 0.00% 54

Other costs as a percent of total operating expense n.r. 6.46% 0.00% 38.69% 2.98% 54

13 Operating expense per transaction $1,244 $1,865 $41 $15,909 $652 46

14Average company sales for 2006 for the portion of the company for which IR services are provided

$11,692,622,705 $16,069,344,510 $300,000 $91,833,000,000 $9,511,000,000 52


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# Benchmarks Previous Report Mean

Percent of Companies

# Companies Reporting

Investment Recovery Processes and Best Practices

15 Percent of companies that outsource some IR activities or services 72.22% 84.29% 70

Percent of companies that chose the following as one of the top five activities/ services outsourced in 2006

60

Appraisals 38.46% 43.33%

Auction 79.49% 63.33%

Bid or Negotiated Sales 41.03% 45.00%

Dismantling/Demolition 46.15% 53.33%

eAuction Sales 46.15% 41.67%

Equipment refurbishment 25.64% 13.33%

Internal Surplus redeployment 7.69% 13.33%

Internal staff augmentation 5.13% 13.33%

Offsite surplus storage/management 15.38% 20.00%

Recycling 51.28% 46.67%

Surplus identification/characterization 17.95% 20.00%

Used equipment searches 7.69% 21.67%


Reporting

16 Average number of transactions per IR employee 330 230 3 1,160 102 52

17 Internal transfers/redeployments as a percent of total transactions 49.09% 27.48% 0.00% 96.15% 13.10% 55

Third-party sales transactions as a percent of total transactions 60.17% 72.52% 3.85% 100.00% 86.90% 55

18Percent of companies that require the use of Investment Recovery to dispose of surplus assets

75.93% 61.43% 69

Percent of companies that encourage the use of Investment Recovery for disposal of surplus assets

n.r. 22.86%

Percent of companies that have no policy regarding the use of Investment Recovery n.r. 15.71%

19 Percent of companies active in trying to prevent the generation of surplus assets 43.40% 37.68% 69

Methods used:

20On a scale of 1 - 5, average rating of the following statements (1=Strongly Disagree, 5=Strongly Agree):

69

Senior executives understand the value of Investment Recovery 3.41 3.25

Operations managers understand the value of Investment Recovery 3.56 3.23

21 Percent of company's identified surplus assets managed 79.14% 79.05% 10.00% 100.00% 90.00% 68

22

Average number of days surplus assets are typically held or considered for redeployment before being marketed for external sale

108 40 7 365 60 62

When supported by policy, average number of days assets are held prior to being marketed for external sale

n.r. 100 14 365 75 24

All projects to look at surplus prior to starting procurement; Created IR clause to be included in purchasing contract to address total life cycle management of commodity; Early involvement with Project/Capital purchases; Leasing some capital assets; Moving equipment around to other internal projects; New software program being initiated to monitor and reduce redundancy; On-site vendor alliance contracts; On time delivery; Promoting buy back clauses; Provide trade-in clauses in purchase of new equipment; Return clauses in purchase contracts; Workshops with other organizations


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Previous Report In Place In Place In Progress Still an

Opportunity# Companies

Reporting

23Percent of companies that reported implementation of the following Investment Recovery Association best practices:

Strong Visible Management Support 40.74% 44.93% 28.99% 26.09% 69

Surplus Asset Management Processes (identification, valuation, data base visibility, ssurplus matched with demand, etc.)

43.40% 39.39% 31.82% 28.79% 66

Regular Reporting of Metrics and Successes 66.67% 62.32% 21.74% 15.94% 69

Financial Incentives for Surplus Disposition 28.30% 23.88% 10.45% 65.67% 67

Surplus and Refurbished Assets Considered before Buying New 35.85% 29.85% 29.85% 40.30% 67

Early Involvement with Other Corporate Activities (capital projects, real estate sales, upgrades, demolition, divestitures, plant shut-downs, etc.)

22.64% 23.53% 55.88% 20.59% 68

Supplier Integration and Support (IR service provider contracts in place, equipment refurbishment programs, integrated processes, etc.)

31.48% 32.35% 26.47% 41.18% 68

Internet/intranet Utilization for Sales/Redeployment 48.15% 42.65% 29.41% 27.94% 68

Surplus Prevention and Return-to-Supplier processes 24.07% 27.54% 36.23% 36.23% 69

External Networking 38.89% 50.72% 34.78% 14.49% 69

Value Chain (Decision Hierarchy) Approach to Surplus Asset Disposition 43.40% 51.47% 19.12% 27.94% 68

24 Other IR processes considered by companies as good/best practices


Reporting

Electronic Commerce

25Percent of total sales/redeployment that resulted from the use of the Internet/intranet

External sales via Internet Posting (excluding eAuctions) 26.29% 32.88% 0.50% 90.00% 17.50% 36

External sales via eAuctions 16.06% 19.70% 0.50% 100.00% 7.50% 32

External sales via 3rd-party sellers or brokers (excluding eAuctions) 30.46% 39.96% 1.00% 100.00% 34.00% 46

Redeployment via intranet - percent of total transfers 40.38% 28.00% 1.00% 100.00% 10.00% 42

26Percent of companies with IR function responsible for locating and purchasing used machinery and equipment

n.r. 21.74% 69

Accountability and targets in place in personal performance contracts; Active with groups within our company to get the word out of the advantages of Investment Recovery; Activities integrated with Corporate Community Relations/donations and Environmental Services; Awareness sessions company wide; Computer reconditioning and donation practices to extend useful life, reduce waste and build relations with stakeholders; Developing a reclamation plan for base metal catalyst as opposed to land fill; Internal Computer Lab - Data security cleansing to insure private and confidential information is protected; Establishing a national electronic Asset Management System for reporting all asset action; Process in place to "loan" refrigeration equipment out to our stores for short term use during construction projects; Purchase of surplus assets as an option to purchasing new items; Recycling efforts for day-to-day items and also for new construction; Recycling of excess/obsolete computers through Goodwill Industries; Sharing of ideas; Storeroom inventory reclamation and recovery; The use of excess assets to alleviate offset obligation


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27Percent of companies that use the following types of information systems for internal redeployment and surplus sales:

70

Combined company-wide redeployment and surplus sales system, web-based 12.96% 20.00%

Separate company-wide redeployment and surplus sales systems, both web-based

16.67% 10.00%

Separate company-wide redeployment and surplus sales system, only surplus sales system web-based

11.11% 5.71%

One internal deployment system, plus multiple surplus sales systems, some web-based

12.96% 18.57%

No web-based information systems - use posted spreadsheets, lists, faxes and/or email only

27.78% 27.14%

Other 18.52% 18.57%

List:

28Percent of companies that use the following web-based technologies to promote surplus sales:

65

Maintain own company surplus sales website 42.59% 44.62%

Actively submit company surplus sales website(s) to search engines for indexing 11.11% 7.69%

Maintain and use database or email list of prospective buyers 57.41% 78.46%

Rely solely on outside contract sales and auction firms 24.07% 16.92%

Rely on third-party websites for marketing of surplus 33.33% 30.77%


Reporting

Investment Recovery Staffing

29 Investment recovery employees as a percent of total company employees 0.09% 0.10% 0.00% 1.14% 0.04% 67

Exempt investment recovery employees as a percent of total IR employees 68.16% 66.08% 0.00% 100.00% 75.00% 57

Non-exempt investment recovery employees as a percent of total IR employees

50.61% 25.10% 0.00% 100.00% 20.00% 57

In-house contractors as a percent of total IR employees 25.07% 8.81% 0.00% 89.29% 0.00% 57

30 Percent of FTE IR employees that have:

Bachelor's degree 55.03% 36.13% 0.00% 100.00% 30.00% 69

Master's degree 50.80% 12.41% 0.00% 100.00% 0.00% 67

Professional certification 49.84% 18.05% 0.00% 100.00% 0.00% 70

Less than 5 years of IR experience 57.28% 31.85% 0.00% 100.00% 25.00% 69

Between 5 and 15 years of IR experience 51.83% 35.75% 0.00% 100.00% 25.00% 68

More than 15 years of IR experience 61.45% 22.72% 0.00% 100.00% 0.00% 70

Broker Web based site; email and web based; engineering network conducts most activity; web company-wide redeployment system. Most surplus sales handled by the BU.


8





Reporting

31 Investment Recovery Salaries

Level I (Top Position) - Function Head, Investment Recovery

Title

55

Reports to (Title)

55

Salary Range

Minimum $66,844 $77,406 $33,000 $125,000 $75,000 47

Maximum $97,576 $107,695 $44,000 $190,000 $108,250 50

Average salary $81,574 $91,437 $44,000 $155,000 $90,000 43

Number of employees supervised

Direct 7 5 1 20 4 39

Indirect 9 20 1 150 4 32

Level II - Sr. Investment Recovery Representative

Title

45

Salary Range

Minimum $56,383 $59,121 $34,028 $95,000 $59,563 36

Maximum $80,149 $82,235 $40,000 $125,000 $80,000 37

Number of employees in position 2 4 1 90 1 38

Average salary $68,596 $72,690 $40,996 $115,000 $72,216 31

Asset Recovery Agent; Assistant Chief Operations Officer; Capital & Investment Recovery Manager; Capital Sales Co-Ordinator; Director; Director of Investment Recovery Operations; Inventory Manager; Investment Recovery Administrator; Investment Recovery Analyst; Investment Recovery Coordinator; Investment Recovery Leader; Investment Recovery Manager; Investment Recovery Specialist; Investment Recovery Supervisor; Leader; Logistics Manager; Manager; Manager - Asset Recovery; Manater - Materials Resource Recovery; Manager - Supply Operations Support; Manager, Investment Recovery; Manager Investment Recovery & Reversed Logistics; Manager Supply Operations Support; Manager, Generation Inventory Management; Manager, National Supply Management Programs; Manager, Supply Chain; Market Supply Manager; Materials Management Team Lead; Materials Manager; Procurement Manager - Resource Recovery; Procurement Specialist - Investment Recovery; Senior Buyer; Senior Manager - Procurement/Investment Recovery; Senior Purchases Manager; Sourcing Manager; Supervisor Investment Recovery; Supply Chain Representative

Chief Operations Officer; Customer Team Manager; Director; Director-Global Purchasing Machinery & Equipment; Director-Technical Procurement; Director Land Water & Asset Recovery; Director Material Distribution & Recovery Services; Director of Business Integration; Director of Procurement; Director of Procurement and Administration; Director of Purchasing Operations; Director of Supply Management; Director, Generation Supply Chain; Executive Director; Group Manager; Manager; Manager Corporate Transportation/Investment Recovery; Manager of Logistics; Manager of Purchasing and Supply Chain Management; Manager Supply Chain; Manager, Procurement Operations; Manager, Sourcing and Contracts; Managing Director; Managing Supervisor Materials Management; Materials Management Operations Manager; Procurement Manager; Purchase Contract Manager; Purchasing Leader; Purchasing Manager; Regional Category Manager; Section Leader Central Stores; Sr. Manager Materials Management; Supply Chain Director; Supply Chain Management

Asset Recovery Coordinator; Coordinator/Buyer, Asset Management; Corporate Investment Recovery Technologist; Disposal Sales Representative; INV Materials Handler II; Inventory Services Sales Agent; Inventory Specialist; Investment Recovery Specialist; Investment Recovery Team Leader; IR Analyst; IR Site Contact; Lead Investment Recovery Specialist; Manager - Investment Recovery; Manager - Asset Recovery; Manager Resource Recovery; Material Specialist; Materials Management Tech & Sr Field Materials Coordinator; Procurement Agent - Resource Recovery; Procurement Specialist III; Purchases Manager; Purchasing & Supply Management Specialist; Regional Manager; Sales Manager Investment Recovery; Sales Specialist; Section Manager; Senior Engineering Tech; Senior Investment Recovery Specialist; Senior Logistics Planning Analyst; Specialist; Sr. Investment Recovery Supervisor; Sr. Materials Analyst; Sr/Advanced Supply Chain Analyst; Stores Supersvisor; Supervisor; Surplus Asset Sales & Service; Team Leader - Asset Recovery

Manager; Team Lead - Operations Purchasing; Vice President; VP - Environmental Health and Safety; VP of Supply Operations


9





Reporting

Level III - Investment Recovery Representative

Title

26

Salary Range

Minimum $41,487 $46,845 $25,000 $75,000 $46,000 23

Maximum $62,781 $69,314 $31,553 $108,000 $63,780 24


Average salary $50,952 $57,364 $29,910 $86,000 $60,000 21

Level IV - Associate Investment Recovery Representative (Clerical, Support Staff)

Title

24

Salary Range

Minimum $32,910 $36,358 $25,000 $60,988 $36,900 22

Maximum $45,143 $52,577 $26,500 $88,437 $51,000 23


Average salary $39,192 $44,738 $26,500 $67,000 $43,418 24

Paid by Employer Paid by Employee Joint

Contribution # companies

32 Company benefits:

Professional Support:

Professional License Fees 85.45% 9.09% 5.45% 55

Professional Society Dues 89.06% 7.81% 3.13% 64

Professional Publications 85.48% 8.06% 4.84% 62

Continuing Education 71.64% 2.99% 25.37% 67

Administration; Adminstration Specialist; Administrative Assistant; Administrative Support, Senior; Asset Recovery Coordinator II; Assistant Asset Recovery Agent; Associate Investment Recovery Specialist; Clerk; District Material Management Specialist; Investment Recovery Advisor; Invoicing Clerk; IR Representative; IR Systems Administrator; Marketing Coordinator; Material Handler; Material Management Support Specialist; Materials Assistant; Operations Specialist; Purchasing Assistant; Purchasing Rep; Senior Support; Specialist; Warehouse Specialist & Group Leader, Office Administration

Asset Recovery Agent; Asset Recovery Coordinator I; Associate Supply Chain Analyst; Asst. Manager - Investment Recovery; Business Support - Investment Recovery Specialist; Facilitator; INV Materials Handler I; Inventory Analyst; Inventory Services Senior Specialist; Investment Recovery Coordinator; Investment Recovery Specialist; Investment Recovery Supervisor; Logistics Planning Analyst; Material Management Supervisor; Purchasing & Supply Management Specialist; Resource Recovery Specialist; Storekeeper; Supervisor; Technical Clerk; Warehouse Supervisor


10


2007 Performance Benchmarking ReportSection I: Chemical, Oil Gas Companies

Data Year: 2006Date Released: June 1, 2007

Aera Energy LLC Lyondell Chemical CompanyBASF Corporation NOVA Chemicals CorporationBP West Coast Products LLC Shell Canada LimitedConocoPhillips Suncor Energy Inc.DCP, Midstream, LP The Dow Chemical CompanyEastman Chemical Company TransCanada Pipelines Ltd.Husky Oil Operations Limited Valero Energy CorporationJ.R. Simplot Company

A.

Total 245,800,800,000$ Average 20,483,400,000$ Median 11,925,000,000$ Range 1,209,000,000$ to $91,833,000,000


Sales (in dollars):


11



Data Year: 2006Release Date: June 1, 2007

# Benchmarks No Previous Report Mean Current Mean Minimum Maximum Median # Companies

Reporting


1 Total cost benefit $19,991,008 $450,000 $73,100,000 $6,200,000 13

2 Total cost benefit as a percent of total company sales 0.12% 0.01% 0.46% 0.06% 13

3 Total cost benefit as a percent of sales attributed to business segments served 0.17% 0.01% 0.46% 0.11% 11

4 Total cost benefit dollars to operating expense dollars 41 11 209 18 11

5 Total cost benefit dollars per transaction $33,498 $11,509 $81,250 $31,627 12

6 Total cost benefit provided by each investment recovery employee $2,243,808 $600,000 $6,273,445 $2,043,808 12

7 Total cost benefit provided by each exempt investment recovery employee $5,887,187 $775,000 $31,367,226 $2,873,473 10

8 Investment recovery gross third-party sales as a percent of total cost benefit 22.04% 0.33% 90.32% 8.88% 9

9 Net third-party sales as a percent of total cost benefit 20.77% 0.28% 86.29% 7.51% 9

10 Gross sales dollars as a percent of total cost benefit 63.20% 2.87% 100.00% 60.89% 13

Internal transfers/redeployment activity as a percent of total cost benefit 30.97% 0.00% 95.76% 38.13% 13

Other cost avoidance as a percent of total cost benefit 5.82% 0.00% 19.05% 1.37% 13


$130,900 $44,517 $350,000 $124,642 12


$101,430 $30,689 $175,000 $93,684 12

12 Company IR employees operating expense as a percent of total operating expense 72.90% 42.86% 100.00% 73.79% 12


1.16% 0.00% 6.38% 0.00% 12

Temporary employees operating expense as a percent of total operating expense 0.00% 0.00% 0.00% 0.00% 12

Direct cost of outsourced IR services as a percent of total operating expense 17.56% 0.00% 57.14% 11.70% 12

Other costs as a percent of total operating expense 8.39% 0.00% 28.17% 5.94% 12

13 Operating expense per transaction $1,810 $67 $4,522 $2,122 11


$18,868,700,000 $1,209,000,000 $91,833,000,000 $10,000,000,000 11


12




# Benchmarks No Previous Report Mean




15 Percent of companies that outsource some IR activities or services 73.33% 15


12

Appraisals 58.33%

Auction 41.67%

Bid or Negotiated Sales 33.33%

Dismantling/Demolition 58.33%

eAuction Sales 33.33%

Equipment refurbishment 16.67%

Internal Surplus redeployment 16.67%

Internal staff augmentation 16.67%

Offsite surplus storage/management 41.67%

Recycling 33.33%

Surplus identification/characterization 50.00%

Used equipment searches 33.33%


Reporting

16 Average number of transactions per IR employee 76 31 199 63 11

17 Internal transfers/redeployments as a percent of total transactions 32.97% 1.32% 96.15% 28.93% 12

Third-party sales transactions as a percent of total transactions 67.03% 3.85% 98.68% 71.07% 12


46.67% 15


20.00%

Percent of companies that have no policy regarding the use of Investment Recovery 33.33%

19 Percent of companies active in trying to prevent the generation of surplus assets 53.33% 15

Methods used:


15

Senior executives understand the value of Investment Recovery 3.13

Operations managers understand the value of Investment Recovery 3.07

21 Percent of company's identified surplus assets managed 78.33% 40.00% 100.00% 90.00% 15

22


40 30 365 120 15


174 4



13




No Previous Report In

PlaceIn Place In Progress Still an


Reporting


Strong Visible Management Support 64.29% 14.29% 21.43% 14


35.71% 35.71% 28.57% 14

Regular Reporting of Metrics and Successes 60.00% 20.00% 20.00% 15

Financial Incentives for Surplus Disposition 35.71% 21.43% 42.86% 14

Surplus and Refurbished Assets Considered before Buying New 35.71% 42.86% 21.43% 14


40.00% 46.67% 13.33% 15


53.33% 20.00% 26.67% 15

Internet/intranet Utilization for Sales/Redeployment 57.14% 21.43% 21.43% 14

Surplus Prevention and Return-to-Supplier processes 46.67% 26.67% 26.67% 15

External Networking 66.67% 26.67% 6.67% 15

Value Chain (Decision Hierarchy) Approach to Surplus Asset Disposition 53.33% 6.67% 40.00% 15



Reporting

Electronic Commerce


External sales via Internet Posting (excluding eAuctions) 41.17% 5.00% 90.00% 37.50% 6

External sales via eAuctions 22.83% 2.00% 40.00% 22.50% 6

External sales via 3rd-party sellers or brokers (excluding eAuctions) 40.08% 1.00% 100.00% 30.00% 12

Redeployment via intranet - percent of total transfers 26.09% 10.00% 75.00% 10.00% 11


46.67% 15



14








15

Combined company-wide redeployment and surplus sales system, web-based 26.67%


13.33%


0.00%


20.00%


20.00%

Other 20.00%

List:


15

Maintain own company surplus sales website 40.00%

Actively submit company surplus sales website(s) to search engines for indexing 0.00%

Maintain and use database or email list of prospective buyers 80.00%

Rely solely on outside contract sales and auction firms 6.67%

Rely on third-party websites for marketing of surplus 26.67%


Reporting


29 Investment recovery employees as a percent of total company employees 0.16% 0.01% 1.14% 0.08% 14

Exempt investment recovery employees as a percent of total IR employees 64.60% 0.00% 100.00% 63.16% 13


23.31% 0.00% 80.00% 20.00% 13

In-house contractors as a percent of total IR employees 12.09% 0.00% 80.00% 0.00% 13


Bachelor's degree 25.00% 0.00% 100.00% 2.00% 15

Master's degree 10.13% 0.00% 100.00% 0.00% 15

Professional certification 19.73% 0.00% 100.00% 17.00% 15

Less than 5 years of IR experience 27.67% 0.00% 100.00% 10.00% 15

Between 5 and 15 years of IR experience 27.00% 0.00% 90.00% 5.00% 15

More than 15 years of IR experience 27.67% 0.00% 100.00% 0.00% 15



15





Reporting



Title

12

Reports to (Title)

12

Salary Range

Minimum $79,700 $57,000 $100,000 $82,500 10

Maximum $104,273 $44,000 $150,000 $110,000 11

Average salary $92,521 $44,000 $125,000 $91,250 8


Direct 3 1 9 3 7

Indirect 26 2 120 10 7


Title

9

Salary Range

Minimum $53,188 $40,000 $75,000 $45,250 8

Maximum $74,400 $50,000 $100,000 $72,600 8

Number of employees in position 13 1 90 2 8

Average salary $68,000 4



Asset Recovery Coordinator; Coordinator/Buyer, Asset Management; Corporate Investment Recovery Technologist; Disposal Sales Representative; INV Materials Handler II; Inventory Services Sales Agent; Inventory Specialist; Investment Recovery Specialist; Investment Recovery Team Leader; IR Analyst; IR Site Contact; Lead Investment Recovery Specialist; Manager - Investment Recovery; Manager - Asset Recovery; Manager Resource Recovery; Material Specialist; Materials Management Tech & Sr Field Materials Coordinator; Procurement Agent -Resource Recovery; Procurement Specialist III; Purchases Manager; Purchasing & Supply Management Specialist; Regional Manager; Sales Manager Investment Recovery; Sales Specialist; Section Manager; Senior Engineering Tech; Senior Investment Recovery Specialist; Senior Logistics Planning Analyst; Specialist; Sr. Investment Recovery Supervisor; Sr. Materials Analyst; Sr/Advanced Supply Chain Analyst; Stores Supersvisor; Supervisor; Surplus Asset Sales & Service; Team Leader - Asset Recovery



16





Reporting


Title

2

Salary Range

Minimum i.d. 1

Maximum i.d. 1

Number of employees in position i.d. 1

Average salary i.d. 0


Title

2

Salary Range

Minimum i.d. 2

Maximum i.d. 2

Number of employees in position i.d. 2

Average salary i.d. 2












17


2007 Performance Benchmarking ReportSection II: Consumer Products, Foods, Pharmaceuticals


Abbott Laboratories Hospira IncCampbell Soup Company Pfizer Inc.Eastman Kodak Company The Procter & Gamble CompanyEli Lilly and Company

A.



Sales (in dollars):


18





Reporting




3 Total cost benefit as a percent of sales attributed to business segments served 1.71% 0.04% 4


5 Total cost benefit dollars per transaction $17,787 $27,252 $1,706 $105,000 $9,593 6





10 Gross sales dollars as a percent of total cost benefit n.r. 48.61% 4.76% 100.00% 46.23% 6




$121,406 $125,515 $90,000 $242,400 $99,678 6


n.r. $125,515 $90,000 $242,400 $99,678 6



n.r. 9.67% 0.00% 21.43% 8.53% 6

Temporary employees operating expense as a percent of total operating expense n.r. 2.84% 0.00% 17.06% 0.00% 6

Direct cost of outsourced IR services as a percent of total operating expense n.r. 0.00% 0.00% 0.00% 0.00% 6




$12,004,477,000 $21,668,660,000 $300,000 $70,000,000,000 $7,343,000,000 5


19










7


Auction 62.50% 57.14%








Recycling 50.00% 14.29%




Reporting

16 Average number of transactions per IR employee 103 300 30 800 233 6




77.78% 57.14% 7


n.r. 28.57%



Methods used:


7




22


96 39 60 365 90 5


n.r. 139 60 365 90 5



20






Reporting




44.44% 42.86% 42.86% 14.29% 7





22.22% 42.86% 28.57% 28.57% 7


11.11% 42.86% 14.29% 42.86% 7







Reporting

Electronic Commerce


External sales via Internet Posting (excluding eAuctions) 35.00% 33.75% 4

External sales via eAuctions n.r. 10.80% 2.00% 25.00% 5.00% 5




n.r. 28.57% 7



21








7



44.44% 0.00%


11.11% 14.29%


0.00% 14.29%


11.11% 0.00%

Other 22.22% 42.86%

List:


7







Reporting





45.24% 26.83% 0.00% 50.00% 33.33% 7

In-house contractors as a percent of total IR employees n.r. 13.33% 0.00% 40.00% 0.00% 7



Master's degree n.r. 3.67% 0.00% 22.00% 0.00% 6

Professional certification n.r. 11.00% 0.00% 66.00% 0.00% 7


Between 5 and 15 years of IR experience n.r. 30.83% 0.00% 67.00% 26.00% 6

More than 15 years of IR experience n.r. 19.14% 0.00% 100.00% 0.00% 7



22





Reporting



Title

6

Reports to (Title)

6

Salary Range

Minimum $57,400 $87,833 $65,000 $125,000 $85,000 6

Maximum $98,888 $125,667 $65,000 $190,000 $127,500 6

Average salary $72,438 $107,167 $83,000 $155,000 $102,500 6


Direct 4 3 4

Indirect 2 2 1 4 1 5


Title

5

Salary Range

Minimum n.r. $58,720 $47,000 $76,600 $60,000 5

Maximum n.r. $82,800 $40,000 $125,000 $80,000 5

Number of employees in position n.r. 1 1 3 1 5

Average salary n.r. $70,200 $56,000 $82,000 $70,000 5






23





Reporting


Title

1

Salary Range

Minimum n.r. i.d. 1

Maximum n.r. i.d. 1

Number of employees in position n.r. i.d. 1

Average salary n.r. i.d. 1

Level IV - Associate Investment Recovery Representative (Clerical, Support Staff) n.r.

Title

2

Salary Range

Minimum n.r. i.d. 2

Maximum n.r. i.d. 2

Number of employees in position n.r. i.d. 2

Average salary n.r. i.d. 2












24


2007 Performance Benchmarking ReportSection III: All Utilities Companies


Ameren Services Pacific Gas and Electric CompanyAmerican Electric Power Company, Inc. Portland General Electric CompanyArizona Public Service Company Progress Energy, Inc.BC Hydro & Power Authority PSEG Services CorporationConsumers Energy Corporation Seminole Electric Cooperative, Inc.Dominion Resources Services, Inc. Sempra EnergyDTE Energy Sierra Pacific Power CompanyDuquesne Light Company Southern California Edison CompanyExelon Corporation STP Nuclear Operating CompanyFirst Energy Corporation We EnergiesFlorida Power & Light Company Westar Energy, IncIdaho Power Company Wisconsin Public Service Corp.JEA Xcel Energy Inc.NiSource Corporate Services

A.

Total 185,831,514,513$ Average 8,079,631,066$ Median 6,890,700,000$ Range 265,000,000$ to $26,000,000,000


Sales (in dollars):


25


2007 Performance Benchmarking ReportSection III: Utilities Companies



Reporting


1 Total cost benefit $9,353,016 $14,000 $45,350,000 $6,572,098 26

2 Total cost benefit as a percent of total company sales 0.18% 0.01% 0.76% 0.11% 22

3 Total cost benefit as a percent of sales attributed to business segments served 0.15% 0.04% 1.00% 0.10% 19

4 Total cost benefit dollars to operating expense dollars 19 3 68 12 22

5 Total cost benefit dollars per transaction $18,692 $560 $89,781 $9,361 20

6 Total cost benefit provided by each investment recovery employee $4,171,281 $14,000 $45,350,000 $1,308,003 26

7 Total cost benefit provided by each exempt investment recovery employee $5,350,166 $14,000 $45,350,000 $3,166,312 24

8 Investment recovery gross third-party sales as a percent of total cost benefit 30.90% 0.17% 88.96% 26.44% 9

9 Net third-party sales as a percent of total cost benefit 28.61% 0.14% 87.79% 30.74% 9

10 Gross sales dollars as a percent of total cost benefit 86.11% 28.57% 100.00% 93.92% 26

Internal transfers/redeployment activity as a percent of total cost benefit 5.16% 0.00% 71.43% 0.72% 25

Other cost avoidance as a percent of total cost benefit 9.29% 0.00% 68.81% 1.16% 25


$105,190 $41,071 $225,992 $100,000 23


$98,341 $39,881 $183,960 $100,000 23

12 Company IR employees operating expense as a percent of total operating expense 83.97% 34.78% 100.00% 86.80% 23


4.19% 0.00% 57.97% 0.00% 23

Temporary employees operating expense as a percent of total operating expense 1.44% 0.00% 19.39% 0.00% 23

Direct cost of outsourced IR services as a percent of total operating expense 5.02% 0.00% 25.18% 0.00% 23

Other costs as a percent of total operating expense 5.39% 0.00% 38.69% 2.34% 23

13 Operating expense per transaction $1,328 $86 $6,495 $557 19


$7,352,035,414 $1,800,000 $26,000,000,000 $5,232,000,000 23


26








15 Percent of companies that outsource some IR activities or services 81.48% 27


22

Appraisals 36.36%

Auction 72.73%

Bid or Negotiated Sales 36.36%

Dismantling/Demolition 59.09%

eAuction Sales 27.27%

Equipment refurbishment 9.09%

Internal Surplus redeployment 4.55%

Internal staff augmentation 13.64%

Offsite surplus storage/management 9.09%

Recycling 81.82%

Surplus identification/characterization 4.55%

Used equipment searches 18.18%


Reporting

16 Average number of transactions per IR employee 277 3 1,054 169 22

17 Internal transfers/redeployments as a percent of total transactions 13.21% 0.00% 81.70% 6.25% 22

Third-party sales transactions as a percent of total transactions 86.79% 18.30% 100.00% 93.75% 22


70.37% 26


18.52%

Percent of companies that have no policy regarding the use of Investment Recovery 11.11%

19 Percent of companies active in trying to prevent the generation of surplus assets 48.15% 27

Methods used:


26

Senior executives understand the value of Investment Recovery 3.31

Operations managers understand the value of Investment Recovery 3.31

21 Percent of company's identified surplus assets managed 86.94% 50.00% 100.00% 90.00% 26

22


37 7 365 30 22


105 14 360 30 5



27






Reporting


Strong Visible Management Support 37.04% 44.44% 18.52% 27


26.92% 26.92% 46.15% 26

Regular Reporting of Metrics and Successes 70.37% 18.52% 11.11% 27

Financial Incentives for Surplus Disposition 7.41% 11.11% 81.48% 27

Surplus and Refurbished Assets Considered before Buying New 25.93% 18.52% 55.56% 27


18.52% 59.26% 22.22% 27


18.52% 37.04% 44.44% 27

Internet/intranet Utilization for Sales/Redeployment 18.52% 29.63% 51.85% 27

Surplus Prevention and Return-to-Supplier processes 14.81% 51.85% 33.33% 27

External Networking 55.56% 37.04% 7.41% 27

Value Chain (Decision Hierarchy) Approach to Surplus Asset Disposition 59.26% 22.22% 14.81% 27



Reporting

Electronic Commerce


External sales via Internet Posting (excluding eAuctions) 20.08% 1.00% 90.00% 10.00% 15

External sales via eAuctions 19.32% 0.50% 90.00% 5.00% 11

External sales via 3rd-party sellers or brokers (excluding eAuctions) 36.95% 1.24% 100.00% 20.00% 15

Redeployment via intranet - percent of total transfers 10.64% 1.00% 40.00% 7.00% 11


3.70% 27



28








27

Combined company-wide redeployment and surplus sales system, web-based 7.41%


11.11%


7.41%


25.93%


37.04%

Other 11.11%

List:


22

Maintain own company surplus sales website 45.45%

Actively submit company surplus sales website(s) to search engines for indexing 4.55%

Maintain and use database or email list of prospective buyers 90.91%

Rely solely on outside contract sales and auction firms 18.18%

Rely on third-party websites for marketing of surplus 40.91%


Reporting


29 Investment recovery employees as a percent of total company employees 0.14% 0.01% 0.76% 0.05% 27

Exempt investment recovery employees as a percent of total IR employees 67.97% 0.00% 100.00% 75.00% 24


25.19% 0.00% 100.00% 10.60% 24

In-house contractors as a percent of total IR employees 6.85% 0.00% 89.29% 0.00% 24


Bachelor's degree 38.67% 0.00% 100.00% 33.00% 27

Master's degree 12.77% 0.00% 100.00% 0.00% 26

Professional certification 23.60% 0.00% 100.00% 0.00% 27

Less than 5 years of IR experience 27.30% 0.00% 100.00% 20.00% 27

Between 5 and 15 years of IR experience 36.29% 0.00% 100.00% 25.00% 26

More than 15 years of IR experience 22.57% 0.00% 100.00% 0.00% 27



29





Reporting



Title

24

Reports to (Title)

24

Salary Range

Minimum $74,046 $45,000 $105,000 $73,100 21

Maximum $101,658 $65,000 $145,000 $95,500 22

Average salary $83,809 $50,000 $135,000 $80,000 19


Direct 5 1 18 4 18

Indirect 13 1 75 3 11


Title

20

Salary Range

Minimum $60,314 $34,028 $95,000 $55,600 17

Maximum $79,724 $42,556 $120,000 $78,000 17


Average salary $69,431 $40,996 $115,000 $68,200 14






30





Reporting


Title

17

Salary Range

Minimum $49,457 $25,251 $75,000 $46,650 16

Maximum $66,970 $31,553 $108,000 $62,530 16


Average salary $56,951 $29,910 $86,000 $56,796 14


Title

13

Salary Range

Minimum $36,757 $25,000 $60,988 $36,800 13

Maximum $47,534 $26,500 $88,437 $42,000 13


Average salary $43,601 $26,500 $67,000 $41,634 14












31


2007 Performance Benchmarking ReportSection IV: Utilities with Sales Greater Than $5 Billion


American Electric Power Company, Inc. Pacific Gas and Electric CompanyConsumers Energy Corporation Progress Energy, Inc.Dominion Resources Services, Inc. PSEG Services CorporationDTE Energy Sempra EnergyExelon Corporation Southern California Edison CompanyFirst Energy Corporation Wisconsin Public Service Corp.Florida Power & Light Company Xcel Energy Inc.NiSource Corporate Services

A.



Sales (in dollars):


32





Reporting


1 Total cost benefit $7,332,155 $13,379,239 $1,001,399 $45,350,000 $12,000,000 15



4 Total cost benefit dollars to operating expense dollars 18.1 24 4 68 19 14



7 Total cost benefit provided by each exempt investment recovery employee $3,344,615 $6,927,839 $1,001,399 $45,350,000 $3,172,625 15







$123,764 $112,602 $41,071 $225,992 $103,000 15


n.r. $104,557 $39,881 $183,960 $103,000 15



n.r. 6.42% 0.00% 57.97% 0.00% 15




13 Operating expense per transaction $33,878 $870 $86 $2,752 $544 12


$7,521,707,000 $10,077,960,000 $50,000,000 $26,000,000,000 $10,312,000,000 15


33










13


Auction 100.00% 69.23%








Recycling 42.86% 76.92%




Reporting





77.78% 86.67% 14


n.r. 13.33%



Methods used:


14




22


35 34 7 365 30 11


n.r. i.d. 3



34






Reporting




37.50% 42.86% 21.43% 35.71% 14





25.00% 26.67% 53.33% 20.00% 15


37.50% 20.00% 33.33% 46.67% 15







Reporting

Electronic Commerce







n.r. 6.67% 15

Accountability and targets in place in personal performance contracts; Active with groups within our company to get the word out of the advantages of Investment Recovery; Activities integrated with Corporate Community Relations/donations and Environmental Services; Awareness sessions company wide; Computer reconditioning and donation practices to extend useful life, reduce waste and build relations with stakeholders; Developing a reclamation plan for base metal catalyst as opposed to land fill; Internal Computer Lab - Data security cleansing to insure private and confidential information is protected; Establishing a national electronic Asset Management System for reporting all asset action; Process in place to "loan" refrigeration equipment out to our stores for short term use during construction projects; Purchase of surplus assets as an option to purchasing new items; Recycling efforts for day-to-day items and also for new construction;Recycling of excess/obsolete computers through Goodwill Industries; Sharing of ideas; Storeroom inventory reclamation and recovery; The use of excess assets to alleviate offset obligation


35








15



12.50% 20.00%


0.00% 6.67%


25.00% 20.00%


50.00% 40.00%

Other 12.50% 6.67%

List:


14







Reporting





56.55% 20.52% 0.00% 66.67% 20.00% 15




Master's degree n.r. 13.00% 0.00% 100.00% 0.00% 14


Less than 5 years of IR experience n.r. 30.47% 0.00% 100.00% 25.00% 15





36





Reporting



Title

14

Reports to (Title)

14

Salary Range

Minimum n.r. $75,730 $45,000 $105,000 $75,000 13

Maximum n.r. $106,065 $65,000 $145,000 $106,500 14

Average salary $81,250 $89,764 $50,000 $135,000 $90,000 11


Direct 7 4 1 8 4 11

Indirect 7 17 1 75 5 6


Title

12

Salary Range

Minimum n.r. $63,595 $45,000 $95,000 $65,000 11

Maximum n.r. $84,115 $65,000 $120,000 $83,400 11


Average salary $31,200 $76,364 $50,000 $115,000 $74,108 10






37





Reporting


Title

11

Salary Range

Minimum n.r. $53,859 $33,000 $75,000 $57,000 11

Maximum n.r. $74,285 $48,000 $108,000 $69,000 11




Title

8

Salary Range

Minimum n.r. $38,560 $25,000 $60,988 $37,956 9

Maximum n.r. $51,555 $36,000 $88,437 $50,000 9














38


2007 Performance Benchmarking ReportSection V: Utilities with Sales Less Than $5 Billion


Ameren Services Portland General Electric CompanyArizona Public Service Company Seminole Electric Cooperative, Inc.BC Hydro & Power Authority Sierra Pacific Power CompanyDuquesne Light Company STP Nuclear Operating CompanyIdaho Power Company We EnergiesJEA Westar Energy, Inc

A.



Sales (in dollars):


39





Reporting





4 Total cost benefit dollars to operating expense dollars 12.73 10 3 33 6 8

5 Total cost benefit dollars per transaction $7,107 $20,972 $560 $67,765 $11,417 9

6 Total cost benefit provided by each investment recovery employee $916,186 $2,049,396 $14,000 $10,842,456 $608,333 11


8 Investment recovery gross third-party sales as a percent of total cost benefit 74.79% i.d. 2

9 Net third-party sales as a percent of total cost benefit 65.38% i.d. 3





$88,073 $91,294 $50,211 $153,486 $83,600 8


n.r. $86,685 $50,211 $153,486 $76,122 8



n.r. 0.00% 0.00% 0.00% 0.00% 8




13 Operating expense per transaction $934 $2,115 $200 $6,495 $813 7


$1,680,295,643 $2,240,926,814 $1,800,000 $4,800,000,000 $1,772,802,303 8


40










9


Auction 87.50% 77.78%








Recycling 71.43% 88.89%




Reporting

16 Average number of transactions per IR employee 191 175 3 640 56 10




85.71% 50.00% 12


n.r. 25.00%



Methods used:


12




22


44 41 30 365 30 11


n.r. i.d. 2



41






Reporting




42.86% 8.33% 33.33% 58.33% 12





7.14% 8.33% 66.67% 25.00% 12


14.29% 16.67% 41.67% 41.67% 12







Reporting

Electronic Commerce



External sales via eAuctions 9.86% 25.50% 4


Redeployment via intranet - percent of total transfers 13.00% 10.75% 4


n.r. 0.00% 12



42








12



7.14% 0.00%


14.29% 8.33%


14.29% 33.33%


35.71% 33.33%

Other 28.57% 16.67%

List:


8







Reporting





64.14% 32.96% 0.00% 100.00% 0.00% 9




Master's degree 66.25% 12.50% 0.00% 100.00% 0.00% 12







43





Reporting



Title

10

Reports to (Title)

10

Salary Range

Minimum $67,865 $71,309 $59,505 $90,000 $69,050 8

Maximum $92,772 $93,946 $74,464 $125,000 $93,304 8

Average salary $81,961 $75,621 $64,900 $92,000 $72,232 8


Direct 5 7 1 18 6 7

Indirect 5 9 1 38 1 5


Title

8

Salary Range

Minimum $56,583 $54,298 $34,028 $76,000 $51,881 6

Maximum $75,307 $71,674 $42,556 $108,000 $74,244 6


Average salary $54,885 $52,099 4






44





Reporting


Title

6

Salary Range

Minimum $43,113 $39,773 $25,251 $53,186 $40,000 5

Maximum $59,058 $50,878 $31,553 $61,443 $53,000 5


Average salary $50,956 $47,111 $29,910 $58,392 $50,000 5


Title

5

Salary Range

Minimum $31,008 $32,698 4

Maximum $40,094 $38,488 4


Average salary $36,724 $39,543 $26,500 $47,950 $41,267 5












45


2007 Performance Benchmarking ReportSection VI: All Other Industries


Belgacom SA LMC Properties, Inc.BellSouth Corporation MTA NYC TransitBierlein/DaimlerChrysler Nokia IncCaterpillar Inc. Ontario Lottery & Gaming CorporationCity of Calgary Phelps Dodge Mining Co.Dallas Area Rapid Transit State Farm Mutual Automobile Insurance CompanyDofasco Inc. Target CorporationGeneral Dynamics C4 Systems U.S. Postal ServiceGeneral Motors Corporation Verizon Communications Inc.International Paper Company Weyerhaeuser CompanyL.A. County Metro Transportation Authority

A.



Sales (in dollars):


46





Reporting















$123,068 $142,907 $51,000 $423,240 $100,000 13


n.r. $111,512 $51,000 $250,000 $77,196 13



9.07% 3.98% 0.00% 51.72% 0.00% 13


Direct cost of outsourced IR services as a percent of total operating expense 10.12% 10.67% 0.00% 81.76% 0.00% 13




$17,594,440,000 $26,970,007,692 $448,300,000 $72,650,000,000 $20,000,000,000 13


47










19


Auction 69.23% 68.42%








Recycling 61.54% 26.32%




Reporting





70.59% 61.90% 21


n.r. 28.57%



Methods used:


21




22


84 44 14 200 30 20


n.r. 47 14 90 30 10



48






Reporting




47.06% 57.89% 31.58% 10.53% 19





35.29% 10.53% 68.42% 21.05% 19


52.94% 31.58% 21.05% 47.37% 19







Reporting

Electronic Commerce







n.r. 25.00% 20



49








21



17.65% 9.52%


11.76% 4.76%


11.76% 9.52%


11.76% 28.57%

Other 17.65% 19.05%

List:


21







Reporting





46.72% 25.82% 0.00% 100.00% 0.00% 13

In-house contractors as a percent of total IR employees 24.11% 6.74% 0.00% 73.33% 0.00% 13



Master's degree 60.86% 16.28% 0.00% 100.00% 0.00% 20







50





Reporting



Title

13

Reports to (Title)

13

Salary Range

Minimum $71,333 $75,913 $33,000 $98,000 $80,000 10

Maximum $101,667 $113,389 $54,000 $155,000 $120,000 11

Average salary $82,731 $95,628 $57,000 $130,000 $97,000 10


Direct 14 7 1 20 6 10

Indirect 14 33 2 150 9 9


Title

11

Salary Range

Minimum $57,081 $63,989 $54,207 $75,000 $65,000 6

Maximum $82,667 $96,885 $65,275 $112,800 $95,000 7


Average salary $65,996 $82,295 $63,675 $98,000 $80,500 8



Asset Recovery Coordinator; Coordinator/Buyer, Asset Management; Corporate Investment Recovery Technologist; Disposal Sales Representative; INV Materials Handler II; Inventory Services Sales Agent; Inventory Specialist; Investment Recovery Specialist; Investment Recovery Team Leader; IR Analyst; IR Site Contact; Lead Investment Recovery Specialist; Manager - Investment Recovery; Manager - Asset Recovery; Manager Resource Recovery; Material Specialist; Materials Management Tech & Sr Field Materials Coordinator; Procurement Agent -Resource Recovery; Procurement Specialist III; Purchases Manager; Purchasing & Supply Management Specialist; Regional Manager; Sales Manager Investment Recovery; Sales Specialist; Section Manager; Senior Engineering Tech; Senior Investment Recovery Specialist; Senior Logistics Planning Analyst; Specialist; Sr. Investment Recovery Supervisor; Sr. Materials Analyst; Sr/Advanced Supply Chain Analyst; Stores Supersvisor; Supervisor; Surplus Asset Sales & Service; Team Leader - Asset Recovery



51





Reporting


Title

6

Salary Range

Minimum $44,253 $45,224 $38,400 $49,200 $45,000 5

Maximum $74,981 $80,338 $46,100 $102,000 $83,550 6


Average salary $56,700 $62,053 $40,320 $72,000 $65,000 6


Title

7

Salary Range

Minimum $35,733 $37,687 $35,000 $40,000 $38,000 5

Maximum $51,833 $60,554 $50,000 $80,000 $56,750 6


Average salary $39,825 $46,217 $35,000 $55,000 $46,650 6












52

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