thinkcapitarealestate.uk

Capita Real Estate

About us

Capita Real Estate is a forward thinking real estate partner that enables property investors to do better deals and occupiers to find brilliant spaces to do better business.

Who’s at MIPIM

James BeresfordDirector - Markets

Piers Leigh Director - Office Agency Andrew Mitchell

Director - Investment

Jeremy Day Head of Corporate

Real Estate

Paul Anderson Head of Property &

Facilities Management

Richard GearyHead of Business

Development - Corpo-rate & Private Client

Solutions

Richard Kitching Director - Development

Alastair Roberts Managing Director -

Architecture,Engineering + Land Planning

John Graham Divisional Director -

Management

Mark Blake Director - Management

Our Services

Business Rates

Real Estate Finance

Central & Local Government

Corporate Real Estate

Development Group

Investor Property & Facility Management

Built Environment Consultancy

Fund & Corporate Administration

Agency & Valuation

Design Management Solutions

Debt Solutions

Health

Case Studies

Click on title to read more

Agency & Valuation

National Investment

• All sectors

• Asset strategy

• Investment acquisition

• Investment disposal

• Marketing strategy

• Buisness plan modeling

• Acquisition due diligence

Office Agency

• London & SE expertise

• Occupier advisory

• Landlord advisory

• Market reports

• UK real estate occupier strategy

Valuation

• National expertise

• All sectors

• Commercial & residental assets

• Secured lending

• Statutory accounts

• Dilapidations & S18 valuations

• M + A advisory

• Expert witness

• Strategic asset advisory

Asset Management

• Food retail expertise

• Lease event advisory

• Transaction management

• Asset enhancement

• Investor portfolio strategy

Industrial Agency

• National footprint

• Occupier advisory

• Landlord advisory

• Surplus estate strategy

• Disposal management

• Market analysis

Alternatives

• Health sector

• Urban residential

• Local government

• Central government

• Infrastructure

• Hotels

Built Environment ConsultancyTechnical due diligence

Schedules of condition

Feasibility studies

Liability assessment

Preparation and negotiation

Landlord and tenant

Workplace design

Project management

Move management

Redevelopment

New build/Refurbishment/Extensions

Development monitoring

Planned preventative maintenance

Repairs and refurbishment

Contract administration

Construction procurement

Asset enhancement

Building pathology and defect diagnosis

Reinstatement cost assessments

Licences for alteration

Party wall matters

EPC remodelling

PROJECT

MAN

AGEMENTADVISORY & TECHNICAL ASSET MANAGEM

ENT

FIT-OU

TS

ACQUISITION

DIL

API

DAT

ION

S

BUILDING ASSETLIFECYCLE

PARTNERING YOU AT EVERY STAGE

Vendor due diligence

Asset enhancement

Environmental adviceDILAPIDATIONS

DISPOSAL

• AssetReview

• DevelopmentConsultancy

• StrategicCommunications

• CPO

• DevelopmentConsentOrder

• Planning

• EnvironmentalAssessment

• AffordableHousing

• LandAcquisition/Disposal/Sales

• NewHomes

• Economic/HousingAnalysis

• NeighbourlyMatters

• DaylightandSunlight/RightsofLightAnalysis

• Planning

• NeighbourlyMatters

• DevelopmentConsultancy/Agency

• Infrastructure

• Regeneration&Economics

• StrategicCommunications

Development Group

GL Hearn is recognised as a market-leading player in the field of planning,

development and regeneration

The Development Group incorporates all of these disciplines into a fast expanding

and highly regarded team of over 130 people working on some of the highest profile

projects in the UK, from securing consent for the new Nuclear Power Station –

Moorside – in Cumbria, to advising on planning and viability for the New Covent

Garden Market site.

We act in the public sector with the Brent Cross Regeneration Scheme an example

and the private sector, delivering thousands of residential, hotel and commercial

opportunities in the London Legacy Development Corporation.

GL Hearn’s ability to advise on all aspects of the development process is highly

regarded and we are currently advising across the UK on tens of thousands of

residential dwellings.

Our success demonstrates that providing a combined approach to delivery yields

maximum commercial return for our clients.

We operate our Development Group out of London, Manchester, Bristol, Glasgow

and Edinburgh – offering a UK-wide service.

Sector Focus• Infrastructure

• Retail

• Residential

• Commercial

• Regeneration

• Health

Our Services Key Skills

Business Rates

Rates Payment Management

Our specialist team offers a comprehensive rates payment management service where we validate and report on business rate demands including refunds and the often complex calculations that accompany them, for our clients. Our objective is to ensure we assist our clients by reporting, recovering, and reconciling liability of demands, always ensuring that the correct amount of rates is payable across a portfolio. We have detailed processes for managing the payment of rates on behalf of our clients as part of a full treasury service and we operate discreet client monies accounts for the pay-over of refunds in accordance with RICS regulations.

Historic Rates Audits

We have a dedicated team with expertise in the relevant laws and regulations that apply to business rates which in some instances can often go back many years. This is a very specialist area of work requiring knowledge of common errors, omissions and mistakes often missed by in house account teams or relevant statutory bodies. We have a dedicated Historic Rates Audit database that can identify over 90 different recovery types ensuring our clients recover overpaid sums wherever possible.

Business Rates Check, Challenge and Appeal

Our Client Directors, together with our large team of specialist rating valuers, are expert in reviewing Rating List assessments, working on strategies to identify incorrect assessments and to mitigate business rates payable. We specialise in handling large national portfolios of all property types. We will seek to instigate a formal check and agree details with the Valuation Officer,

lodge formal challenges and if necessary progress case to formal appeal. We have a wide range of expertise covering a wide range of property types. We are also set up to deal with the impending changes to the regulations being brought in by the government with specific Check and Challenge phases before any formal Appeal can be submitted.

Empty Rates Mitigation

Our Empty Property Rating team specialises in formulating strategies to mitigate empty rate liabili-ties. This can be in terms of applications for S44A relief where part only of a property has been va-cated or occupied. We can also look to mitigate liability on wholly vacant properties, either working with our clients’ own internal stakeholders or by arranging licences to short term occupiers. Our team is expert in ensuring that all appropriate reliefs and exemptions are applied or where the building is beyond economic repair seeking deletion from rating lists.

Occupier insurance and service charge

We have a specialist Insurance service that is operated in partnership with an independent Insurance Broker to audit and potentially challenge Insurance premiums charged by landlords on leasehold properties. These payments have, until recently, rarely been challenged by occupiers but our unique service provides the opportunity to scrutinise past payments and to pro-actively engage with land-lords with “like for like” quotations obtained from AA rated insurers in order to drive down future costs. On the back of our successful track record in reducing Insurance premiums we are now offering a similar audit and challenge to Service Charge payments so that we now have a comprehensive cost control service offering for occupiers of leasehold premises.

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

Central & Local Government

Asset Strategy and getting the best from your Operational Estate

Getting the best from publically owned buildings and sites requires a fresh and imaginative approach. It is not just a case of disposing of surplus land and buildings, it is about retaining the right places that enable efficient and effective services to be provided, both by the partner body on their own and potentially on a shared basis with other parts of the public sector. This way we can deliver and execute a strategy that both secures maximum utilisation and efficiency and release the maximum amount of space for alternative development and value gain. The services that we deliver, and the insight and experience we offer, can help central and local government to align their physical assets with their corporate objectives through to securing their disposal and/or development.

As a trusted partner we deliver the outcomes and impact you most want to see. It is partnership for a purpose and not just a fee, with our returns clearly linked to our performance and service.

Transformation

Well designed and planned buildings can improve collaborative behaviours, enhance customer service and deliver significant cost efficiencies. We all know it can be done, but too often property can be the ‘poor relation’ when it comes to delivering internal transformation. However, at Capita Real Estate we understand the value of a well planned and managed buildings and estates and recognise the need to make property a dynamic partner when delivering change.- harnessing real estate as the catalyst for regeneration and operational change.

Property and place transformation can also be a driver to economic growth, improved housing conditions, including supply, and regeneration. However, these attributes require a clear vison and a breath and depth of capability to enable these benefits to be delivered. We know how places work, and we understand the interactions between occupiers and investors, buildings and open spaces.

We make transformation happen.

Corporate Real Estate

Account management platform

• Portfolio Data Analytics

• Cost Optimisation

• Structural Efficiencies

• Value Engineering

• Occupational Demand Assessment

• Activity Based

• Improve Productivity

• Improve Utilisation

Strategy Workplace Agency Projects Estates management

Facilities management

• Leasehold & Freehold Acquisitions

• Disposal Programmes

• Market Rental Benchmarking

• Rating

• Programme Mgmt

• Corporate Relocation

• Fit Out & Refurbishment

• Cost Management

• Dilapidations

• Planning

• Preventative and Reactive Maintenance

• Procurement & Operational Cost Savings

• Hard and Soft Services

• Technical Due Diligence

• Data Management

• Treasury AP/AR

• Landlord & Tenant Activity

• Audit & Reporting

Fund and Corporate Administration

Supporting the capital markets

Debt Solutions

Servicing throughout the loan lifecycle

Real Estate Finance

Integrated end-to-end real estate solutions

We source and deliver real estate finance for investors and developers and can aid you in establishing long term relationships with the most suitable lenders on optimal financing terms.

We add value to every transaction because we understand structured finance, we know the lenders and we can help through the entire process - right through to negotiating the commerical aspects of all loan documentation.

Investor Property & Facility Management

Including 70 shopping centres & retail parks

Covering 70m square feet

A full range of facilities management services available

99% Rent collected at 28 days

5401 Properties managed in UK

£1.2 bn rent & service charge per annum

Nation wide coverage, 250 Staff

Design and Management

We are a multidisciplinary, integrated design and management consultancy. Our offer includes everything from urban design, planning, environmental impact assessment and engineering to masterplanning, architecture, interior design, workplace strategy and space planning.

We provide certainty and direction to ensure expectations are met, managing risk and building a deep understanding of our customer’s needs through detailed engagement and clear ownership. We are typically involved throughout the whole project lifecycle, from early planning to final occupation.

Offer a full range of design services across the whole of the built environment

Architecture M&EandStructuralEngineering CostManagement

ProjectManagement ConstructionManagement HealthandSafety

Case Studies

Click on title to read more

New Covent Garden MarketSt Modwens Properties PLC / Vinci (VSM) LB Wandsworth

Secured planning permission for 3,000 residential units, commercial space, new wholesale market, and mixed-use space. Proposals include 12 tall buildings, the tallest of which is 54 storeys high.

Planning permission granted in February 2015.

Vauxhall Square CLS Holdings LB Lambeth

Planning permission granted for a mixed use scheme comprising nine blocks up to 50 storeys, which includes 520 dwellings, office, retail, hotels, hostel, student accommodation, cinema, gym, and community uses including a large new public square.

Southwark Town Hall Alummo Developments Ltd LB Southwark

Prepared and submitted a planning application for a 150 student accommodation development, including artists studios and café.

Shortlisted for a Placemaking Award in 2015.

Taberner HouseCroydon Council Urban Regeneration Vehicle (CCURV) LB Croydon

Secured planning permission in 2014 for 420 residential units as part of a mixed use scheme, comprising five blocks that range from 6 to 32 storeys.

Middlesex Business Centre, SouthallHovedean Properties LB Ealing

Planning application submitted for a mixed use development for 835 residential units, student accommodation, retail, community, commercial and hotel uses. Site next to a new Crossrail train station.

100 Chalk Farm RoadOne Housing Group LB Camden

Redevelopment of site to provide a residential-led scheme including 63 residential units, office, retail and restaurant uses.

Strand EastVastintLB Newham

New neighbourhood comprising 1200 residential units,500 sqm of B1 use, a hotel and various other uses (falling within classes A1, A2, A3, A4, D1 and D2). Planning permission (part outline, part full) was granted in 2012.

Brent Cross SouthArgent Related JV named as preferred partner LB Barnet

Outline consent for 15million sqft of mixed use development. Acting as development partner procurement for LB Barnet, and as compulsory purchase advisors on the comprehensive redevelopment of the Brent Cross shopping centre and Cricklewood area.

Harbour Central, MillharbourLB Tower Hamlets Genesis Housing Association

Forward purchase of 253 affordable housing units on behalf of Genesis Housing Association.

Former Toby Jug / MoD Site, TolworthSpenhill LB Kingston upon Thames

Major residential led mixed use scheme to provide 700 dwellings and a variety of community, leisure and retail uses.

Barts & The London PFI – St. Bartholomew’s

Hospital (City of London) and The Royal London

Hospital (LB Tower Hamlets)

The Barts & The London PFI is one of the largest PFI

contracts ever in Europe to redevelop two major

hospitals in London whilst retaining patient treatment

facilities through the 9-year construction programme.

In total, over 270,000sqm (2,700,000sqft) of new floor

space was approved in Central London in the 1.4bn

contract, making it the largest urban construction

project in London at the time. The first permanent

planning permission for London’s Air Ambulance was

approved, on the 18th storey of the new North Tower

at The Royal London. This is the only helipad allowed in

London’s Central Activities Zone.

The development had to factor in a Scheduled Ancient

Monument, Grade I, II* and II Listed Building, two

Conservation Areas, St. Paul’s Heights, Alexandra Palace

Protected Vista, London View Management Framework,

Mayor of London Referral and Environmental Impact

Assessment.

In 2010 the project won awards for ‘Best New Hospital

In The World’ and ‘Top 10 Infrastructure Project In

The World’. St. Bartholomew’s has also won two City

Heritage Society Awards to date.

Royal London Hospital Phase 1

St Bartholomew’s Hospital

Buildings 1000 + 2000 Cathedral Hill, Guildford Ediston + Europa Capital

Advised on the purchase of building 1000 + 2000 Cathedral Hill for £38.97m

Comprising 120,000 sq ft Capita provided occupational and investment advice as well as advising on the business plan to reposition the asset going forward.

The property provides asset management, refurbishment and re-letting potential in an under supplied and much sought after market.

Arlington Business Park, ThealeAPAM & Patron Capita

Advised on the acquisition of 500,000 sq ft at Arlington Business Park, Theale

As joint disposal agent on the park, we have advised our client on current occupier trends, working on marketing and letting strategies for the park

This has resulted in the successful letting of space to four new tenants whilst retaining a number of current occupiers

ARLINGTON BUSINESS PARK READING

1918

On arrival 1410 Lakeview boasts the best view of our lake and an impressive double height, open bright entrance.

A statuesque building, 1410 Lakeview offers panoramic views, floor-to-ceiling glass elevations and open floor plates that bring fantastic natural light to the workspace. The use of glass and the light tones of the stonework unite with the landscaping surrounding the building, providing a fresh and modern business environment.

1410 Lakeview

A standout building

Bracknell – 5 Arlington Square

Investment Acquisition for CCLA Investment Management

Single let prime South East HQ office building acquired for £38.1m on behalf on CCLA Investment Management.

Strategic Asset Management Opportunities to surrender exiting lease and regear with sub-tenants currently being undertaken on behalf of the client.

AEW UK REIT plc

Fund administration, accounting and company secretarial services

AEW UK REIT plc was launched in May 2015 as a UK Real Estate Investment Trust (REIT) via a listing on the Main Market of the London Stock Exchange. It is managed by AEW UK Investment Management LLP (AEW UK). AEW UK appointed us as fund administrator and company secretary.

We provide full fund administration, accounting and company secretarial services to support REITs, and with in-house tax experts and wide real estate management capabilities, are able to offer a comprehensive support service to all REIT managers.

Part of Capita plc

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

Part of Capita plc

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

AEW UK REIT plc Full fund administration and company secretarial services

AEW UK REIT plc was launched in May 2015 as a UK Real Estate Investment Trust (REIT) via a listing on the Main Market of the London Stock Exchange. It is managed by AEW UK Investment Management LLP (AEW UK). AEW UK appointed us as fund administrator and company secretary.

We provide full fund administration, accounting and company secretarial services to support REITs, and with in-house tax experts and wide real estate management capabilities, are able to offer a comprehensive support service to all REIT managers.

British Land Company plc

Trustee Services

We are trustee for £350 million of senior, unsecured, zero-coupon convertible bonds due in 2020 issued in June 2015. We act as bond/security trustee for seven out of British Land’s eight funding structures, including its £1 billion Euro medium term note programme, £2 billion Broadgate funding vehicle and the zero coupon bond.

Part of Capita plc

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

Part of Capita plc

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

British Land Company plc Trustee services

We are trustee for the £350 million of senior, unsecured, zero-coupon convertible bonds due in 2020 issued in June 2015. We act as bond / security trustee for seven out of British Land’s eight funding structures, including its £1 billion Euro medium term note programme, £2 billion Broadgate funding vehicle and the zero coupon bond.

Conversion of London commerical property to residential units and boutique hotel

Company administration and company secretarial services

We provide a full suite of company administration and company secretarial services to a Jersey property holding structure involving 20 special purpose vehicles (SPVS) for an Indian listed company which, with co-investment by a family office, is jointly undertaking the redevelopment and conversion to high end residental units and boutique hotel.

Part of Capita plc

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

Part of Capita plc

Health

We work for and with healthcare organisations to transform services and processes, to deliver change that supports high quality care and a positive patient experience, while simultaneously achieving efficiency savings across all aspects of an organisation. We bring commercial acumen and insight to help improve operational and financial performance, develop strategic capabilities, maximise income and respond to service changes and growth opportunities.

We are a one-stop-shop for health estates consultancy, dedicated to improving the NHS and the health sector in general; providing our clients with a single point of entry into our services - giving them the assurance that we have making the health sector better at the heart of all that we do.

Our award-winning and dedicated team has unrivalled experience and intellectual knowledge of working in and for NHS estates and facilities. We are able to help our clients transform and modernise their businesses, combining our property and infrastructure expertise with business process re-engineering and clinical know-how to enable them to reduce costs, improve quality and enhance customer service.

Sustainable Healthcare

Helping our clients embed sustainability into their processes and policies to deliver environmental and financial benefits

Introducing InnovationBringing fresh and innovative ideas for new ways of working, cost reduction and income

generation

Supporting Clinical Services

Helping our clients to improve their strategic plans and supporting functions to improve efficiency and quality

Promoting ProductivityHelping clients to make the most of their estate and facilities and get the best out of their services

and staff

Health Property & Estates

Helping our clients with the management, development, acquisition and disposal of their property assets

Operational OptimisationSupporting our clients with the day-to-day running of their operational estate

Conversion of London commercial property to residential units and boutique hotel Company administration and company secretarial services

We provide a full suite of company administration and company secretarial services to a Jersey property holding structure involving 20 special purpose vehicles (SPVs) for an Indian listed company which, with co-investment by a family office, is jointly undertaking the redevelopment and conversion to high end residential units and boutique hotel.