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Jan LucCzech Republic, February 2012
Capgemini – RapidStartHow to mobilize project at the first time and right
2
• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
3
What are typical risks threaten the company’s and PM’s ability to make the project successful ?
© 2012 Capgemini. All rights reserved.
• Unclear and ambiguous definition of key deliverables• Unclear and ambiguous definition of project scope • Unclear change management process
• Escalation and handover procedure is not clearly established
• The role of PM Office is not clearly defined and implemented
• Responsibility and Communication matrix are not defined or used
• Estimations are lower or higher than reality
• Specialists are not allocated for whole volume of work
• Expectations are not shared in team
Threats
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• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
5
How to solve this situation?
© 2012 Capgemini. All rights reserved.
The answer ?And more awkward questions …
• How do we ensure correct and quick start of the project?
• How to check the accuracy and completeness of the required task?
• How to make sure that each team and team member has enough information and knows what to do?
• How to ensure risks identification and reduction?
• How to do it quickly and correctly at the first time?
• How to obtain assurance that we have correctly set the PMO?
• How do we know that we have well defined processes?
To use proven standardized procedure –Rapid Start
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• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
7
What is a RapidStart ?
© 2012 Capgemini. All rights reserved.
Rapid Start quickly gets the entire team on the “same page” by leveling the team’s understanding the new project, and with Capgemini’s methods, tools and approaches to allow client to establish project strategies, procedures and standards for the conduct of the project
Rapid Start is Capgemini’s global standard for mobilizing projects for the purpose of accelerating and industrializing project start-up, leveraging consistent use of methods, tools and templates with a minimum of local adaption
ClientView
CapgeminiView
Rapid Start is the means by which Capgemini’s Project Management Method is implemented for a given project thereby reducing start-up costs and leading to standardized projects during execution.
In Units where a shared PMO (sPMO) is implemented, RapidStart is the induction of sPMO operations in a given project
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• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
9
When we can use a RapidStart ?
© 2012 Capgemini. All rights reserved.
Pro
ject
Gov
erna
nce
Tim
aan
d C
ost M
anag
emen
t
Ris
k M
anag
emen
t
Res
ourc
e M
anag
emen
t
Clie
nt R
elat
ions
hip
Man
agem
ent
Com
mun
icat
ion
Man
agem
ent
Infra
stru
ctur
e M
anag
emen
t
Issu
e M
anag
emen
t
Sco
pe a
nd R
equi
rem
ents
Man
agem
ent
Qua
lity
Ass
uran
ce
Con
figur
atio
n M
anag
emen
t
Know
ledg
e M
anag
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Pro
cure
men
t Man
agem
ent
ExecutionClose - Down
Start up
Proper usage of the Rapid Start brings benefits
throughout the whole project life cycle
Critical project areas are copying the RS workshop sessions and their outputs straightening the level of
knowledge
Every project is at the different starting point in these critical management areas. Rapid
Start will help to identify their status and come with ready-to-use toolkit to mitigate and
manage them.
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AGENDA
© 2012 Capgemini. All rights reserved.
• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
11
RapidStart is a set of facilitated workshops that enable the PMs and their team members to professionally mobilise by setting up the standard processes and tools
RapidStart – Key Facts
© 2012 Capgemini. All rights reserved.
RapidStart has been determined by Group Capgemini as the standard approach for the start-up of new projects, both Fixed Price and Time and Materials, involving both onshore (local Capgemini office and client) and offshore teams
Dependent on the size and complexity of the engagement, a RapidStart could take between 1 and 3 days. It requires a full commitment by the project leadership and may necessitate additional work outside of the facilitated sessions. A separate offshore RapidStart may be warranted if the offshore team is not staffed and ready to begin work at the time the RapidStart is scheduled
Every engagement will have different needs/objectives so the schedule/sessions will be planned ahead of time and tailored accordingly.
It does not remove the need for continued Delivery Governance Reviews or Quality Assessments, but it does attempt to launch the engagement successfully
12
• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
13
RapidStart – Key Benefits
© 2012 Capgemini. All rights reserved.
Reducing project losses by ensuring a solid project start
Drive methodological unification in order to enhance quality and reduce cost of delivery
Ensure that we deploy certain quality standard of delivery assets in order to reduce cost of delivery
Objectives
Workshop Sessions Benefits
1. Sales to Delivery Handover
2. Contract Briefing 3. PGP Introduction4. Deliverable Acceptance5. Scope Management6. Methodology, Project
Plan and Project Tracking7. Resourcing 8. Financial Setup9. Governance, Client &
Leadership Meetings
10.Configuration Management
11.Tools12.Technical
Environments13.Knowledge
Management14.Team On-boarding15.Communications 16.PCG content 17.Status Assessment
• Standardization in project start-up activities through tools, templates, methodology and technology
• Ready-to-use toolkit that prepares a team quickly for an engagement across its lifecycle
• Promotes a “One Team” model of delivery involving both onshore and offshore teams
• Creates a project team that is knowledgeable and prepared to execute the project in an effectively
• Integrates client learning throughout the engagement lifecycle
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• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
15
Shared PMO – RapidStart as a Service
The Shared PMO (sPMO) core services framework includes RapidStart as a key service offered to engagements during start-up
sPMO when deployed locally will play a significant role in the RapidStart process:− RapidStart facilitator− Project plan setup (Clarity, MPP)− Repository setup (CoCoNet, Sharepoint)− Financial setup (N2K, CTR)− Tool Mentoring
sPMO involvement in the RapidStart sessions will also enable engagements to decide if they need to leverage sPMOservice offerings during project execution to close-down
Pre-sales Start-up Execute Close-down
Organize
Planning/ Scheduling
Controlling
Reporting
1. Pre-sales plan (High-level) support
2.1 RapidStartWorkshop Facilitation
2.2 RapidStart Tailoring Tools & Methods
2.3 RapidStart Project Repository & Tracking Set-up
2.4 RapidStart Plan initialization
3. Plan Transition Service 4. Plan Maintenance
5. Run the tools “Control Function”
6. Overall Processes and Tools Compliance
7. Conduct Metrics Collection
8. Project Health Check9. Setup consultant
(audit-like) service
10. Rapid Close
RapidStart
16. Setup Progress Report (Internal)17. Setup Progress Report (External)
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• What are typical project threats?
• How to solve this situation?
• What is a RapidStart?
• When we can use a RapidStart?
• RapidStart – Key Facts
• RapidStart – Key Benefits
• Shared PMO – RapidStart as a Service
• References
• More Information
AGENDA
© 2012 Capgemini. All rights reserved.
17
References
© 2012 Capgemini. All rights reserved.
• Raiffeisen bank Czech Republic: Siebel implementation for all segments, internal RS
• Tatra Banka in Slovakia: Siebel implementation for the corporate segment, internal RS
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More information
With more than 115,000 people in 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology
solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore ®, its worldwide delivery model. Learn more about us at www.capgemini.com.
About Capgemini
© 2012 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini
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For more information
Please contact:
• Jan Luc – RS facilitator
• George Briford – RS facilitator
© 2012 Capgemini. All rights reserved.