Capacity Management

in

Health Care

Agenda

Dynamics of healthcare sector

Need of Capacity management in Hospitals

Key areas to improve efficiency

Understanding The Dynamics of Healthcare sector

Healthcare has become one of India’s largest sectors – both in terms of revenue and employment.

Market size of Healthcare industry of the world is$2.8 trillion & of India is $ 120 billion and is growing at 15% CAGR which is 5% of the Indian GDP.

Hospital contributes 71% of the total Health Care sector.

Health care industry in India

Expenditure on Healthcare in India

Per-capita healthcare expenditure in India is $ 85 which is expected to grow at 15.4% CAGR.

The factors behind the growth are rising incomes, better access to high-quality healthcare facilities and greater awareness of personal health and hygiene.

Private sector's share in healthcare delivery is 73% which earns 80% of the total revenue expected to increase to 81 % by 2015. 

What is the key factor ?

In Humans …… Blood

In companies …… Money

In Hospitals…….. Beds

Why do we need Capacity Management

India’s existing infrastructure continues to be insufficient resulting in limited treatment options, especially for low-income families.

India has only 12 beds per every 10,000 people where as China has 30.

The figures are even more alarming when it comes to Doctors & Nurses. India has only 6 doctors & 13 nurses per 10,000 people.

Many of the times there are emergency, cancelation delay which adds to “ Patient Flow” problem.

The Concept Of “Patient Flow

The main objective of “capacity management” is to efficiently use the main physical resource of a hospital (beds) in order to provide excellent care to actual and future patients

But “Patient Flow” problems cannot be solved simply by working harder or by adding beds and staff, but can be done by reducing delays and unclogging bottlenecks which depends up on assessing and improving flow between and among departments.

The Patient Flow

Key areas to improve efficiency

Smoothing the flow of elective surgery

Reducing waits for inpatient admission through emergency departments.

Achieving timely and efficient transfer of patients from the intensive care unit to medical/surgical units

Improving flow from the inpatient setting to long-term-care facilities