Capacity Development through Knowledge sharing on EU cooperation

and development

www.capacity4dev.eu

Knowledge Sharing:What is capacity4dev?

capacity4dev.eu: European Commission’s Knowledge Sharing Platform on Development and Cooperation

Capacity4dev.eu = Capacity Development through Knowledge Sharing!

4 pillars :

1.Consolidate knowledge and build Institutional Memory

2.Support Thematic Expertise, bridge the silos, Support good practice and innovation exchange/ help identify specialists

3.Enable cross-learning among practitioners from EC, EEAS, MS, Donors, International Organisations, private sector, CSOs, Governments, Academia…

4.Consolidate multiple knowledge sharing tools and communities of practice around a common environment

1. Consolidate knowledge and build Institutional Memory

• 20% staff leaves the organisation each year • 50% of staff on short term contracts or externals• 90% of the knowledge leaves the organisation when they leave

• What is left behind ? Few notes, official documents in Unit drives/ ARES and … a big mailbox !

Short Institutional memory =>Constant reinventing of the wheel …

How to tackle the loss of knowledge ? - Transfer important knowledge exchanges from email to

capacity4dev.eu- Capitalise on your knowledge through capacity4dev.eu groups

2.1. Support Thematic Expertise

Expertise scattered: Need to establish Thematic networks. But …many of the Thematic Networks still run on e-mail Hi workload for few people running the network and inefficiency of email as a knowlledge sharing tool: loss of memory

C4D: decentralised knowledge sharing through groups, the platform does the emailing, knowledge shared stays an builds-up in groups

2.2 bridge the silos, Support good practice and innovation exchange

Thematic experts often work in Silos: No time to see what is happening in other Themes even it often has a direct impact on their work: Hard to see the big picture

C4D: Content categorised by one or more Theme / Region – Country

2.3 help identify specialists

Even within Thematics often people are not fully aware of what other colleagues are doing: Collaboration opportunities missed

C4D: People section: Find colleagues interested or with expertise on specific themes or regions then Contact them or Join/Start a group on a specific Theme or region and start sharing.

3. Enable cross-learning among practitioners EC, EEAS, MS, Donors, Int. Organisations, private

sector, CSOs, Governments, Academia…

• Few opportunities for HQ and Delegation staff to meet and exchange with peers / experts from other organisations

• Only through few annual gatherings / workshops and personal networks

Our knowledge remains often confined in-house and is not made available/ used by others

Knowledge from other practitioners doesn’t reach us

C4D : share your knowledge and make it available to other practitioners through groups.

Use capacity4dev.eu to find knowledge and learn from others

4. Consolidate multiple knowledge sharing tools and communities of practice around a

common environment

• Each Unit, Sector and even large projects and Delegations invented their own way of being more efficient using online tools

• Email, Wikis, Blogs, CIRCABC, dedicated sites, dedicated knowledge sharing platforms (ROSA) …

Knowledge is scatered in multiple locations, the community of practice is fragmented and users need to learn a great variety of tools

C4D : Consolidate knowledge sharing around capacity4dev.eu using groups (web rationalisation strategy)

Results in 2012

• 68% growth with 2500 new members joining the community

• 65 new knowledge pieces (Voices and Views) on a great variety of themes backed with video and references.

• Knowledge sharing in groups: 3800 new documents blog posts, 300 new workshops shared

• Key new functionalities added: project management tool in groups, Peer support functionality

• Security and governance reinforced, migrated to EC data-centre

Quick fly-by of capacity4dev.eu

• http://capacity4dev.ec.europa.eu

Join the community today!

• As simple as … 1,2,3• 1. Become a member of capacity4dev.eu• 2. Join the groups you are interested in• 3. … start learning and contributing your experience!

We are here to help you come on-board! www.capacity4dev.eu/contactor capacity4dev@ec.europa.eu

Online help and guidance www.capacity4dev.eu/help Hands-on Training every 15 days (register on Syslog, or contact us)