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A look at Human Data Management & People Metrics and the Impact They Can Have on Your Organization Capability Statement COMPANY LifeThrive is a veteran owned employee lifecycle consulting company that translates validated assessment results into actionable insights for hiring, development and retention. We deploy unique interpretation, scoring, application and training resulting in significant improvements in organizational health, individual emotional intelligence, and overall performance. The result – Engaged employees that directly impact your bottom line! Utilizing 40 years of data and research, LifeThrive clients are fortune 50-5000 within the Construction, Non-profit, Manufacturing, Healthcare, Education, Insurance, Utilities, Government, Transportation, Technology, Entertainment, Communication, Metals, and Mining communities. CAPABILITIES Benchmark top performers for excellence in hiring, development and retention Refine job requirements to include technical, mental, personal & cultural fit Flesh out the company’s present onboarding to increase performance & retention Measure staff capacity to grow personally & organizationally Identify a clear developmental path using data driven metrics Maximize employee engagement Develop the employee’s full potential & increase their emotional intelligence Reduce accidents by measuring employee’s risk factors PAST PERFORMANCE 11% improvement of emotional intelligence Reduced labor cost from 16% to 9% Increased corporate profitability by 147% Engagement increased by 76% Productivity increased by 93% Clients tenure increased from 2.4 years (BLS) to 4.2 years CSR retention went from 15% to 85% Membership & attendance went up by 25% ABOUT THE CEO Chuck Coker, PhD, SPHR, has focused his life’s work on maximizing the human potential. As an author of 8 published books, 62 copy-written training materials, 100 + training articles and multiple whitepapers, Dr. Coker is currently regarded as an expert in the field of Organizational Development through the use of human data. While serving as Chair of the President’s Council of the National Speakers Association, he was voted Florida Chapter Speaker of the Year (2001-2002). Chuck’s corporate and academic achievements have initiated presentations at high profile institutions like Cambridge, Harvard, Moscow State University (Russia) and Westminster (UK) where he served as department head for 7 years. DIFFERENTIATORS Validated & objective Behavioral, Mindset & Unique Motivational Assessments Delivery system branded & quality controlled Ambiguity eliminated to create a clear path for each employee Highly configurable & relevant to individuals and their unique teams Individualized accountability structure Performance backed by measured results Multiple PhD’s on staff for consultation. GOVERNMENT CODES TIN: 59-3589648 DUNS: 12-017-4045 CAGE CODE: 83U04 NAICS CODES: 541611/12/18, 611430, 611710 PCS CODES: R406/407/408/409/410/419/420 PRIMARY CONTACT Charles W. Coker, PhD, SPHR [email protected] Phone: 904.838.8585 1207 21st Street N. Jacksonville Beach, FL 32250 www.lifethrive.com

Capability Statement · Retention Solutions 1. Performance Feedback ... • Mindset enhancement (6 w) • Capacity enhancement (16 w) • Motivation enhancement (26 w) ... Employee

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Page 1: Capability Statement · Retention Solutions 1. Performance Feedback ... • Mindset enhancement (6 w) • Capacity enhancement (16 w) • Motivation enhancement (26 w) ... Employee

A look at Human Data Management & People Metrics and the Impact They Can Have on Your Organization

Capability Statement

COMPANY LifeThrive is a veteran owned employee lifecycle consulting company that translates validated assessment results into actionable insights for hiring, development and retention. We deploy unique interpretation, scoring, application and training resulting in significant improvements in organizational health, individual emotional intelligence, and overall performance. The result – Engaged employees that directly impact your bottom line! Utilizing 40 years of data and research, LifeThrive clients are fortune 50-5000 within the Construction, Non-profit, Manufacturing, Healthcare, Education, Insurance, Utilities, Government, Transportation, Technology, Entertainment, Communication, Metals, and Mining communities.

CAPABILITIES• Benchmark top performers for excellence in

hiring, development and retention

• Refine job requirements to include technical,mental, personal & cultural fit

• Flesh out the company’s present onboarding toincrease performance & retention

• Measure staff capacity to grow personally &organizationally

• Identify a clear developmental path using datadriven metrics

• Maximize employee engagement• Develop the employee’s full potential & increase

their emotional intelligence

• Reduce accidents by measuring employee’srisk factors

PAST PERFORMANCE• 11% improvement of emotional intelligence• Reduced labor cost from 16% to 9%• Increased corporate profitability by 147%• Engagement increased by 76%• Productivity increased by 93%• Clients tenure increased from 2.4 years (BLS)

to 4.2 years

• CSR retention went from 15% to 85%• Membership & attendance went up by 25%

ABOUT THE CEOChuck Coker, PhD, SPHR, has focused his life’s work on maximizing the human potential. As an author of 8 published books, 62 copy-written training materials, 100 + training articles and multiple whitepapers, Dr. Coker is currently regarded as an expert in the field of Organizational Development through the use of human data. While serving as Chair of the President’s Council of the National Speakers Association, he was voted Florida Chapter Speaker of the Year (2001-2002). Chuck’s corporate and academic achievements have initiated presentations at high profile institutions like Cambridge, Harvard, Moscow State University (Russia) and Westminster (UK) where he served as department head for 7 years.

DIFFERENTIATORS

• Validated & objective Behavioral, Mindset &Unique Motivational Assessments

• Delivery system branded & quality controlled

• Ambiguity eliminated to create a clear pathfor each employee

• Highly configurable & relevant to individualsand their unique teams

• Individualized accountability structure

• Performance backed by measured results

• Multiple PhD’s on staff for consultation.

GOVERNMENT CODESTIN: 59-3589648 DUNS: 12-017-4045 CAGE CODE: 83U04 NAICS CODES: 541611/12/18, 611430, 611710 PCS CODES: R406/407/408/409/410/419/420

PRIMARY CONTACTCharles W. Coker, PhD, SPHR [email protected]: 904.838.8585 1207 21st Street N. Jacksonville Beach, FL 32250 www.lifethrive.com

Page 2: Capability Statement · Retention Solutions 1. Performance Feedback ... • Mindset enhancement (6 w) • Capacity enhancement (16 w) • Motivation enhancement (26 w) ... Employee

A c q u i s i t i o n S o l u t i o n s1. Refinement of Job Requirements

• Technical• Soft skills• Cultural fit

2. Screening of Applicants• Assessment interpretation• Competency, capacity, fit

3. Hiring Assistance• Build interview questionnaire• Co-interview• Train the interviewer

R e t e n t i o n S o l u t i o n s1. Performance Feedback

• Monthly - MBOs and PDP• Graphic rating scale• 360°

2. Capacity Development• Strengthening strengths• Minimizing weaknesses• Behaviors and mindsets• Gaps in EQ

3. Career Path Development

D e v e l o p m e n t S o l u t i o n s1. Employee Onboarding

• Review assessment results• Identification of key areas of fit

2. Employee Training (8-12 Months)• Personal Coach

• Accountability• Group Sharing

• Personal Development Plan (PDP)• Performance feedback

• Personal contribution to organization’s success• Strategies for adapting behaviors and mindsets

3. Skill Set Development• Emotional Intelligence Training (1 Year)

• Behavior enhancement (4 w)• Mindset enhancement (6 w)• Capacity enhancement (16 w)• Motivation enhancement (26 w)

• Leadership Management Training (1 Year)• Projecting skills (4 m)• Confidence skills (2 m)• Maximizing skills (3 m)• Cementing skills (3 m)

Job AnalysisBenchmarking

DISC, Motivators,Hartman, QMQ

Consistency in CultureReduce Turnover

Improve Interviewer EfficiencyIncrease of Qualified Candidates

Employee EngagementEmployee ProductivityEmployee Retention

Organizational Performance

Employee EngagementEmployee ProductivityEmployee Retention

Organizational Wellness

Interview GuidesTraining Material

PDP’s360°s

Improve ProductiveReduce Counterproductive

1, 3, 5 YearDevelopmental Plan

AssessmentAnalysis

Personal FormationsWorkbooks

EI Program andWorkbooks

Leadership ManagementWorkbooks