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Capability Set - Detail

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Common Community Problems

Too Much Information– Institutions have to SPAM their faculty and students – Too many online sources of information – most with unique

passwords Too Little Communication

– Services offered only in-person during normal business hours– Distance and commuter students disconnected from the community– Under-utilized mentors, advisors, and students communities

Learning without Personalization– Online learning communities lack unique look and feel – Disciplines are unique but online learning is the same

Commerce Mayhem– Many departments have no online purchasing of required academic

products and services– Departments have dozens of distinct insecure, complex and costly

solutions

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CONNECTIONS PERSONALIZATION E-COMMERCE ADMINISTRATION

Community Building Tools

Portal Web Services

Channels / Modules

Role-based Info Delivery

Multi-Institution Mgmt

Wireless / PDA

e-Commerce

e-Marketplace

Enterprise Scalability

Multi-Language Support

System Integration

Standards

Building Blocks

Bb Community System Capability Set by : Category

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ANYTIME ANYWHERE ACCESS

INSTRUCTOR EFFICIENCY

ACCESS TO HIGH QUALITY CONTENT

STUDENT CENTERED LEARNING

Portal Web Services

Multi-Institution Mgmt

Wireless / PDA

e-Commerce

e-Marketplace

Enterprise Scalability

Multi-Language Support

Standards

Building Blocks

System Integration Channels / Modules

Role-based Info Delivery

Community Building Tools

Bb Community System Capability Set by : Benefit

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Connections

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Community Building Tools

Enable users and groups on campus to collaborate and communicate more effectively. Organization sites enable campus organizations (for example, clubs or interest groups, student or faculty government associations, fraternities/sororities, etc.) to distribute content, communicate and collaborate through an online environment similar to the course sites with which they are already familiar. Also allows for website content creation, development and management to be assigned to individual users or groups.

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Portal Web Services

A rich set of standards-based web-services that can act as a stand alone portal or act as a feed to multiple institutional portals on and off campus. Allows for a central point of access for academic and administrative activities. Through these services every portal on campus can have immediate and secure access to school information, online classes, exam results, student portfolios, virtual hard drives and more.

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Channels / Modules

A Module is a container for content or interactive tools. Channels use the RSS content syndication format to deliver regularly-updated headlines and content to users. Modules and Channels are similar to the content boxes (e.g., Finance, Shop, Jobs) seen in portals such as Yahoo. Individual users can customize their personal portal pages by selecting those modules and channels most relevant to them. Availability of modules is role-based, allowing the institution to target content or application delivery to specific constituencies. The Blackboard software ships with over 100 modules and channels, which can be customized by institutions.

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Personalization

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Role-based Information Delivery

An undergraduate student,

a faculty member,

or faculty on another campus.

a Biology undergraduate student,

Availability of Portal tabs, modules, channels, tools, and courses and organizations can be based on institution roles allowing for targeted delivery of content and information. For example, the institution could create a tab that would be visible only to users with the Faculty role, and within that tab, a “School of Business Faculty News” module which would only be available to users who are Faculty members in the School of Business.

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Multi-Institution Branding and Management

Facilitates separation of multiple institutions, departments, or groups on one Blackboard server. For example, separate schools can be given their own domain and the ability to manage and brand their domain with the appropriate look-and-feel, including different colors, logos, tabs, modules, and channels. Delegated Administration allows System Administrators to assign domain-specific administrative tasks to individuals within that domain, allowing each to independently manage their own content and configuration. System Administrator can also assign to individual users or groups the management of portions of the system including courses, user management, tabs, modules, brands, and content collections.

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Wireless / PDA

Blackboard Unplugged, an optional component available through Blackboard Global Services, provides the ability for Blackboard users to access course and portal information through a wireless-enabled PDA or other device, such as a mobile phone. Users can access announcements, calendar items, tasks, grades, content and other information or synchronize that information for offline viewing.

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e-Commerce

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e-Commerce

Built in e-Commerce functionality that allows for an institution to charge for items via a student’s campus one-card or credit card. Items can include books, merchandise, a course, organization membership, or other items. Institutions can also charge for course enrollment and group and organization membership fees. When connected to an institutions Blackboard Transaction System students can view their account balance, transaction history, and deposit funds.

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e-Marketplace

A built in e-Marketplace feature provides an online storefront capability and allows administrators to create multiple online stores. For example, the campus Chemistry Department could have one online store that sells equipment and supplies needed for labs and Campus Parking could have another store that sold parking passes. This feature enables the creation of a unified online campus shopping environment – a virtual mall.

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Administration

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Enterprise Scalability

Based on robust, industry standard web servers, application servers, and databases, the Blackboard system has a proven ability to scale to hundreds of thousands of active users. Out-of-the-box load balancing supports easy configuration of additional application servers to allow the implementation to grow with adoption. Likewise, multiple database fail-over support assures a reliable, high-availability enterprise environment.

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Multi-Language Support

Enables institutions to run multiple languages on the same system. To support cross-border education as well as foreign language courses, instructors can set the language of the course independently from the language setting of the overall system. In addition to supporting most European languages, Blackboard supports multi-byte character sets such as Japanese and Chinese.

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System Integration

Blackboard’s data and system integration capabilities, enabled through the Building Blocks architecture, allow institutions to integrate student information systems, campus authentications systems (LDAP, Kerberos, Active Directory, etc.), and other campus back-office systems with the Blackboard Academic Suite.

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Standards

Compliance and interoperability with industry standards is a fundamental capability of Blackboard’s software products. Blackboard is a strong advocate for open industry standards in the areas of system interoperability through (IMS, SIF, OKI, etc.); content specifications (IMS, SCORM, NLN, etc.), privacy (FERPA), accessibility (Section 508), and metadata (IMS, Dublin Core, etc.).

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Building Blocks (Open APIs)

Blackboard's open architecture initiative, Building Blocks, provides a public, free software development kit (SDK) that documents application programming interfaces (APIs). Clients and independent software vendors use the Building Blocks technology to create new functionality on top of the Blackboard platform or integrate external systems with Blackboard products.