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Capability Statement POWERING OPERATIONAL INTELLIGENCE Specialised domains: + Decision Support and Automation + Operational intelligence + Operations and systems advisory + Process automation + OSIsoft PI historian solutions + OT implementation, integration and support + Data integrity management optimate.net.au POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

Capability Statementoptimate.net.au/.../Optimate-2019-Capability-Statement.pdfCapability Statement POWERING OPERATIONAL INTELLIGENCE Specialised domains: + Decision Support and Automation

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Page 1: Capability Statementoptimate.net.au/.../Optimate-2019-Capability-Statement.pdfCapability Statement POWERING OPERATIONAL INTELLIGENCE Specialised domains: + Decision Support and Automation

Capability StatementPOWERING OPERATIONAL INTELLIGENCE

Specialised domains:+ Decision Support and Automation+ Operational intelligence+ Operations and systems advisory+ Process automation+ OSIsoft PI historian solutions+ OT implementation, integration and support+ Data integrity management

optimate.net.au

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

Page 2: Capability Statementoptimate.net.au/.../Optimate-2019-Capability-Statement.pdfCapability Statement POWERING OPERATIONAL INTELLIGENCE Specialised domains: + Decision Support and Automation

CONTENTS

OPTIMATE is a leading provider of products, professional services and solutions specialising in operational intelligence and process automation.

ABOUT US

FROM THE CEO

Optimate is about achieving enhanced operational outcomes. We do this by advising, delivering and supporting our customer’s operational intelligence initiatives.

The Optimate team are passionate about our customers, passionate about improvement and dedicated to realising measured business improvement.

Building off the success Optimate has achieved in helping customers design, implement and support operational technology solutions, we are pleased to offer advisory services and a team of senior business and operational management consultants. They help customers analyse operational needs and define operational improvement, prepare and realise successful business cases and achieve operational optimisation as they seek to keep pace with and leverage the digital maturity race.

Francois Mevis - CEO

About us ii

From the CEO ii

If you’re in business, you’re in technology 1

Optimate solve operational business problems 1

Why Optimate 2

Optimate’s Edge

Capabilities and benefits 3

Specialised domains 3

Services spectrum 6

Our automation partner ecosystem 7

Recent projects 8

Principles (back cover)

Optimate has extensive expertise spanning Integrated Operations Systems, OSIsoft PI & Data Integration, OPC & Communications and Process Automation.

We have intimate knowledge of analytics, systems integration, historians, supervisory control, networks and automation control systems.

With offices located in Perth and Brisbane, Optimate provides professional services and solutions into the Power, Oil & Gas, Water, Mining, Food & Beverage and Manufacturing industries.

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

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You want insight, prediction of asset underperformance or failure, and easy root-cause diagnostics.

+ You have assets producing tons of raw field sensor data that’s hard to trust for decision-making.

+ Your data quantity is growing, with questionable integrity and somewhat dis-integrated.

+ You have massively connected systems, from drive-actuators on site, to ERP master data.

+ You’re facing an increasing reliance on becoming a ‘data-driven, digital operation’ yet you spend too much time and effort ‘data wrangling’.

+ You’re under constant pressure to improve reliability, productivity and reduce operating costs.

+ Technology and data now more than ever is that means to the end.

IF YOU’RE IN BUSINESS, YOU’RE IN TECHNOLOGY

OPTIMATE SOLVE OPERATIONAL BUSINESS PROBLEMS

Strategy and planning services, delivering multi-phase roadmaps and structured program design for operational improvement and technology adoption.

Design and implementation services for reporting & visualisation, information architecture, predictive analytics and asset performance monitoring.

Integration and implementation services for SCADA, MES, Historians and Business Intelligence, network infrastructure and integration technologies.

Requirement definition and technology evaluation / selection services. Includes assistance in RFQ/P and vendor due-diligence.

Operational Technology support services including tech-support, operational training, technology training and mentoring.

‘Data as an Asset’ analysis and remediation services, building a solid foundation for master and operational data, operational improvement and decision-support.

I have an operational improvement vision (e.g. predictive maintenance) but don’t know how to realise it over time.

I have Operational Stakeholders demanding dashboards, production visualisation, analytics and predictive monitoring.

I have a complex IT/OT landscape and need help to integrate the portfolio.

Supporting my OT portfolio is becoming increasingly difficult.

I have an ageing workforce and legacy technology.

I want to improve my technology landscape but struggle to find a best-fit

technology.

My data landscape has grown complicated over time and I’m struggling to find a path forward.

Optimate advisory, delivery and support services help deliver an accelerated improvement in the deployment, integration and leverage of operational technologies and the data they produce for enhanced business decision-making. Our experience in asset and operational data performance management is unparalleled, creating step-change in supply chain performance and asset management.

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

OPTIMATE – Capability Statement 1

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Advisory services

+ What do I need to do, to transform my business?

+ What should an optimised end-state look like, spanning people, business process, technology and physical assets?

+ What is the business payback? Any easy wins?

+ What are the risks and mitigation plan?

+ What state am I currently in and what is the transition plan?

+ How do we execute sensibly?

+ How should I structure my program for success?

Project delivery

+ How do I ensure delivery against scope, schedule, quality and budget?

+ How do I ensure design compliance?

+ How do I implement and integrate MES, SCADA, Historian and Intelligence technologies?

+ How do I implement and integrate analytics, big-data and cloud technologies?

+ How do I manage vendor delivery?

+ How do I manage operational transition?

Operational technology support

+ How do I ensure my operational technology meets its required service level obligations?

+ How do I ensure my Operational Technology is supported and maintained in accordance to best practice?

+ How can I help transition operational staff by training them on the ‘to-be’ business process?

+ How can I ensure data governance is adhered to?

+ How do I train my operational and support staff?

Optimate services span idea generation to deployment and operational support.

VALUES

INTEGRITY

RESPECT TEAMWORK LEARNING

INNOVATION

OPTIMATE’S EDGE

We strive to apply the highest ethical, moral and professional standards in

our conduct

We value the diversity of people in all relationships

We are passionate about improving

business outcomes

We work together to ensure that all commitments are

successfully delivered

We share knowledge, experience and

encourage lifelong achievement

WHY OPTIMATE

+ Strong domain experience in power, water, mining and energy industries

+ Decades of innovation, integration, solutions and ensuring data integrity

+ Trusted advisor, optimising production and reducing costs

+ Advanced OPC, OSIsoft PI and Business Intelligence expertise

+ Advanced Real-time Systems Integration

+ Subject matter experts in data integrity and management

+ Strong partner ecosystem

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

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Page 5: Capability Statementoptimate.net.au/.../Optimate-2019-Capability-Statement.pdfCapability Statement POWERING OPERATIONAL INTELLIGENCE Specialised domains: + Decision Support and Automation

Operational Intelligence

Data Integrity Management

OT Implementation

Integration & Support

OSIsoft PI Historian Solutions

Operations & Systems Advisory

The domains in which Optimate specialise, are all centered around defining and realising the best possible performance from operational assets and operational processes. We help our clients extract and exploit the power of information generated by machine data, to help identify and drive targeted operational improvement.

Process Automation

CAPABILITIES AND BENEFITS

Technology Strategy Historian, MES & SCADA Implementation1 SCADA & MES Technical Support

Technology Selection

Visualisation & Analytics

Implementation

SCADA & MES Product Training

Program DesignOperations &

Technology Transition

Operations Process Training

Operational Technology

upgrades

Operational Strategy

OT Security Implementation

Operational Data Governance

Operational Technology

tuning

Business Case Development

OT Architecture

Agile Delivery Assurance

Architecture & Technology Audits and Remediation

Data & Information Audits Data Remediation + MOC (management of change)

OT Cloud Migration

1. Project delivery is enabled by Optimate’s technology partner ecosystem spanning Automation, Operational Intelligence and Software Solutions.

The following services will help de-risk your project.

SPECIALISED DOMAINS

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OPTIMATE – Capability Statement 3

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Operational Intelligence

Process Automation

Operations & Systems Advisory

CAPABILITIES + Operational strategy

+ Technology strategy & selection

+ Business case development, monitoring & realisation

+ IT/OT convergence planning

+ Program design

+ Agile delivery assurance

+ Benchmark audits for operational process, technology and architecture

+ Data & information audits & remediation

+ Management of change

+ Options & Value assessment

CAPABILITIES + SCADA/HMI/PLC Design

+ Commissioning and Testing

+ Siemens, Rockwell, Schneider Software/Hardware implementation and integration

BENEFITS + Advice that is actionable.

+ Advice that is grounded on real-world experience in operational improvement and operational technologies

+ Advice who’s only reason for existence is in defining and realising the value-equation in a business-case

+ Step-change realisation of enhanced business process and requisite technology

+ Enhanced use of operational data for optimised decision making

BENEFITS + Delivering Process Automation for over 30 years

+ Minimise rework

+ Holistic solutions meeting business requirements

+ Reduced maintenance

Having a partner that can look at our business, analyse what solution would work best, procure the software, then implement and train our engineers ensured our return on investment was achieved in a much shorter time-frame. We highly recommend Optimate.Khalil Parkar, Resolute Gold Mining — Plant Metallurgist

CAPABILITIES + System and Data Health monitoring and diagnostics

+ Plant/Asset monitoring and control

+ Alarm monitoring, management and analysis

+ Production monitoring

+ Performance monitoring and optimisation

+ Production and maintenance reporting

+ Operations information for management Management and compliance reporting

BENEFITS + Optimised organisation of data

+ Integrated Information from multiple sources

+ Managed and validated measures and dimensions

+ Context sensitive content

+ Composite interfaces

+ Task-focused information delivery

+ Access to all information needed to support operations

+ Centralised (remote) operations centre

Capabilities and Benefits (Continued)

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

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OSIsoft PI Historian Solutions

CAPABILITIES+ Design, deploy and test OSIsoft PI Systems+ System audits and standards+ System and Data health Monitoring+ PI Asset Framework and Asset Anaytics+ Advanced system architectures+ Integration into 3rd party systems+ Comprehensive level 1,2 and 3 Support+ HTML 5 development for dashboards+ Reporting framework+ Sharepoint integration+ Custom development+ Commissioning+ Validation and testing

CAPABILITIES+ SCADA/HMI/PLC Design+ Commissioning and Testing+ Siemens, Rockwell, Schneider Software/Hardware

CAPABILITIES+ Consulting+ System and data health monitoring+ Change detection+ Rules-based integration+ Integrated Change Management+ Data Geneology+ Integrated Master Data Management+ Data catalogues+ Large scale and detailed project management

BENEFITS+ Industry leading and trusted consultants with over 40 years of cumulative experience

with PI+ Maximise your investment in OSIsoft PI+ Substantially increase utilisation+ Have confidence in your data and reports+ Minimise rework and design flaws+ Faster Return on Investment (ROI)+ Significantly increase productivity

BENEFITS+ Delivering Process Automation for over 30 years+ Minimise rework+ Holistic solutions meeting business requirements+ Reduced maintenance

BENEFITS+ Single source of logial truth’ for key master data

like assets, material, inventory and more

+ Actionable information you can trust

+ Fast access to data and information

+ Reduced system maintenance

+ Safer operating environments

Optimate’s knowledge of OPC helped us a great deal, saving significant time and moneyNik Tarasyk, Snowy Hydro — Team Leader SCADA

Optimate deliver what they commit to, they are flexible and have a very good cross section of skills. We also value the fact that they have a local presence. They are easy to do business with. Ryan Liu — Citic Pacific Mining

Capabilities and Benefits (Continued)

OT Implementation

Integration & Support

Data Integrity Management

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

OPTIMATE – Capability Statement 5

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ADVISORY SERVICES SPECTRUM Plot the path to improvement

PROJECT DELIVERY SPECTRUMDesigned to mitigate delivery risk and ensure quality

SUPPORT DELIVERY SPECTRUM Ensures sustained success

BusinessAdvisory

TechnicalAdvisory

+ Operationsphilosophy

+ Businesscasedefinition

+ Concept &feasibilitystudies

+ Program Design /Management

+ Work-packagedefinition

+ Project Governance

+ Business value andROI analysis

+ Post project solutionsupport

+ Interface betweentechnology supportand customer’senvironment

+ Operationsbusinessimprovement& processdesign

+ Organisationdesign

+ Operationsprocess audits

+ Stakeholderinterviews andrequirementsgathering

+ Requirements tobenefits mapping

+ Business processmapping

+ Risk management

+ Monthly supportmeetings and reporting

+ Define and measuresupport contractoutcomes & KPI’s

+ Define futureimprovements andenhancements

+ Scheduling of system /solution upgrades

+ OperationsTechnologyStrategy &Architecture

+ IT & OT DataAudits &RemediationPlanning

+ SCADA / MES /BI and Analyticsimplementation

+ Softwaredevelopment services

+ Integration services

+ Delivery of technicaldocumentation

+ Disaster recoverystrategy andimplementation

+ Pro-active solutiontuning

+ Remote monitoring

+ Preventativemaintenance

+ Notifications

+ Technicalarchitecture

+ Designauthority &technicalgovernance

+ Technologyarchitectureaudits

+ SAT Tests

+ UAT &Performance tests

+ Regression tests

+ Quality Assurance

+ Working as part of theOT team

+ Strategic counselingand advice

+ Feed into advisoryservices spectrum –ongoing partnership

+ Business partnership

+ Technology/ vendorevaluation &fit-gap

+ OperationsTechnologysupportdesign

+ “Step-change” solutiondesign covering:� Integrated Operations� Automation & robotics� Condition monitoring� Operational visibility� Predictive analytics

� IaaS / PaaSCloud adoption

+ Program Design

+ Vendor Selection

+ TechnologyRoadmaps

+ Technical Audits+

System integrationdesign

+ SCADA / MES / BItechnical design &architecture

+ Hardware andenvironment design

+ Communicationsdesign

Delivery Assurance

Support Initiation & Execution

TechnicalImplementation

Ongoing partnership

SERVICES SPECTRUM

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

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Optimate is a reseller of leading operational software, hardware and support services. Buying from Optimate provides a high level of support and domain knowledge that you would expect from a trusted business partner.

Process Automation

Operational Intelligence

Software & Solutions

3

Process Automation

Operational Intelligence

Software & Solutions

2

The Optimate Automation partner ecosystem

Systems Integration

SCADA

+ Schneider + Siemens+ Rockwell

Historians + OSIsoft PI+ Rockwell

Databases / Data Lakes+ Microsoft SQL

PIMS / MES / Analytics+ OSIsoft PI System+ Schneider+ Rockwell

Data Management+ Tag Management+ Hierarchy Management

Dashboards & Reporting+ OSIsoft + Power BI+ Grafana

Development Environments

+ C#.net, vb.net, python, java

Interfaces & Integration Methods+ OPC, OLEDB, ODBC, RDBMS, ETL, Web Services, XML, etc+ Application APIs & Connectors

Specialty Software Vendor+ Process Plugins+ Matrikon & Kepware OPC+ Claroty+ VersionDog

Cloud Environments+ AWS

+ Azure

IOT+ Thingworx IOT Platform

Opt

imat

e Ec

osys

tem

Process Automation

Operational Intelligence

Software & Solutions

1

The Optimate Operational Intelligence Partner ecosystem

Opt

imat

e Ec

osys

tem

OUR AUTOMATION PARTNER ECOSYSTEM

The Optimate Software & Solution partner ecosystem

Opt

imat

e Ec

osys

tem

Optimate realise that often our services are not enough. This is why we partner with and help implement the best names in technology, to bring enhanced value to our customers.

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

OPTIMATE – Capability Statement 7

+ Integration and commissioning+ Instrumentation and Sensors+ PLCs and RTU'S+ AC Drives - Siemens

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POWER

Origin Energy — Integrated Operations Centre

Design and Integration of a monitoring centre with real time, context sensitive access to all data across all sites within their generation portfolio.

Production Plans, Plant Data, Alarms, Operator Logs, Calculations, KPI’s, Reports, Drawings, Documents, Asset details, Work Orders, Maintenance Plans, Procedures and related web pages are all synchronised within the selected asset context. A large and comprehensive implementation of OSIsoft’s PI, Asset Framework and Matrikon OPC Universal Communications Servers was fundamental to the federating asset model.

Optimate’s scope included Requirements, Feasibility, System Architecture, Design and Specifications, Systems Integration, OSI PI and AF Implementation, multi-site OPC architecture and implementation, System Health Monitoring, Testing, Rollout andongoing support.

NT Power & Water — Pi Calculation And Validation

NT Power and Water were experiencing a number of issues with the quality of data into their PI system. Optimate deployed its Resultz application for data calculation and validation on top of their existing OSI

PI system to assist with data quality improvements. Optimate also provided consulting on AMR (Smart meters) integration within their business systems and processes, as well as multi-site OPC communications surveys and design.

Optimate’s scope included technical and consulting services, architecture, interfacing to OPC data sources, PI Calculation and Validation software.

OIL AND GAS

APLNG — Production Safety & Optimisation

APLNG has one of the largest PI systems in the world and is quickly expanding as more production gas wells are coming online.

Optimate’s Scope includes the design of the solution architecture, PI AF and system performance/stress testing. Optimate are also heavily involved with the maintenance of the PI system.

Chevron — PI Consulting And Solution Development

Chevron has in place a Master Services Agreement (MSA) with Optimate for supporting them with their initiative to roll out OSIsoft PI and OSIsoft PI Solutions into Chevron’s global business.

Optimate’s Scope includes the design of standards & best practise procedures, development with PI ACE, PI AF and other PI tools to create high value solutions. Optimate are also responsible for PI System installations on Greenfield sites.

Synergy — Intelligence Platform

Synergy needed to deploy a platform that integrated process and operational data from all of their generation facilities. Integration of Production & Operational Performance measures, reports, dashboards, equipment maintenance and documentation etc. Optimate deployed and integrated various business data sources into a centralised PI system.

Optimate’s scope included technical and consulting services aligned with best practise, architecture, OPC systems architecture to data sources, visualisation and PI AF.

Alinta Energy — OSIsoft Pi And Scada

Alinta is a gas and electricity retailer with 8 power generation sites across Australia and New Zealand. Optimate was asked to perform and full connectivity and SCADA audit of all sites.

Optimate’s Scope includes the support of their SCADA, OPC and PI systems.

RECENT PROJECTS

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

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WATER

MANUFACTURING

MINING

SA WATER — OSIsoft PI support

SA Water have an OSIsoft PI system and bespoke applications which utilise PI data for reporting.

Optimate’s scope includes ongoing support of SA Water’s OSIsoft PI System and related components.

WA WATER CORPORATION — Automated Meter Reading

WA Water Corporation has many thousands of water meters across its own infrastructure. This project involved the implementation of a PI system to automatically read and validate the data from these meters into the business.

Optimate’s scope included functional design, interface development to ERP and meter data, configuration of PI, PI AF, PI ACE, Calculations Validation and Integration with PI Processbook.

SUNSTATE CEMENT — Plant Expansion

Sunstate required an expansion of their plant and associated automation systems to increase production capacity by 50%.

Optimate’s scope included design review, automation design, batch management, PLC programming, Citect configuration, testing, commissioning and ongoing support.

QUEENSLAND MAGNESIA — Plant Expansion

Queenland Magnesia were expanding their plant and associated automation systems to increase production capacity in the calcining area by 50%.

Optimate’s scope included design review, automation design, safety system integration, PLC programming, Citect SCADA configuration, a bespoke integrated Blend Optimisation application, testing and commissioning.

LION NATHAN CRESTMEADE — Plant Expansion

Optimate was engaged to expand the plant and associated automation systems to increase production capacity by 50%.

Optimate’s scope included design review, automation design, a production reporting system, product track and trace, PLC programming, Citect SCADA configuration, testing, commissioning and ongoing support.

CITIC PACIFIC MINING — Desalination Plant Production Reporting

CPM deployed an end-user configurable reporting framework, that supports both Excel & Reporting services. Initial deployment was within Excel using OSIsoft’s Datalink to PI plugin – allowing users familiar with Excel to rapidly develop daily, weekly reports etc. The requirement to allow all reports to include protection to prevent unauthorised changes to reports was also delivered.

Optimate’s scope was to design the architecture, implement/test the PI Datalink and assist with the creation of reports.

RIO TINTO — Clermont Mine Scada System Upgrade

The Clermont Mine was a new site that had been recently commissioned. The control systems were delivered as a part of a packaged contract. During commissioning and handover the operators found the control system to be difficult to use and this was significantly increasing the time required to restart the plant.

Optimate’s scope was to review and redesign the Citect SCADA system to make it more relevant and usable by the operators and other users.

RIO TINTO — Kestrel Mine Extension

The Kestrel Mine is an underground coal mine that feeds into the existing Coal Handling and Preparation Plant.

Optimate’s scope was to provide guidance to the customer, ensuring that the control system work being undertaken by the various package contractors aligned with company standards and met the needs of the operation on completion of the project.

BARRICK GOLD — Integrated Reporting And Downtime System

Barrick Gold required a corporate reporting and downtime system across its 5 sites. Optimate was engaged to install/configure OSIsoft PI as a corporate historian and to develop standardised reporting enabling benchmarking on normalised performance and operational KPI’s. Optimate’s scope included technical and consulting services, architecture, interfacing to data sources, PI Calculation and Validation software.

FOOD AND BEVERAGE

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

OPTIMATE – Capability Statement 9

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PRINCIPLESOur business strategy is based on a few key principles:

+ Focus on solving complex problems with simple and relevant solutions

+ Develop long term partnerships, where customer are self-reliant

+ Deliver project solutions that ensure efficient and continuously improving operations

+ Always stay up to date with technology developments

+ Develop employees and software tools to ensure quality, flexibility and agility

+ Software Vendor Independent

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING

Brisbane Head Office

P +61 7 3192 0000F +61 7 3367 3222

Level 4,50 McDougall StMilton QLD 4064

Perth Office

P +61 8 6181 5060

Start a conversation online

optimate.net.au

Level 1,191 St Georges TerracePerth WA 6000

POWER | OIL & GAS | WATER | MINING | FOOD & BEVERAGE | MANUFACTURING