Capabilities Analysis

Briefing for Chancellor and Senior Leaders

2

AGENDA• Review Engagement Goals and Purpose• Summarize High-Level Findings• Review Proposed Recommendations

– Executive Summary of Key Recommendations– Additional “Intentional Focus” Recommendations

• Review Recommended Next Steps

3

Purpose: Conduct a study to answer the question: How does USFSP proceed to achieve growth and sustainability in fully online programs?

Identify:– Current Capabilities– Key Gaps and Needs– Success Strategies

4

How does USFSP grow and sustain

online teaching and learning?

Student Survey

Faculty Survey

Rubric Evaluation of Courses

Individual Interviews

Literature Review

Initial ReviewForum &

Expectation Setting

Interviews, Surveys, Course Review

Executive Planning Forum

Final Report

Steering Committee (USFSP/ Blackboard)

Project ManagerBlackboard

Strategic Consultants Consultants

Project ManagerUSFSP

Faculty Students Administrators

• Governance structure

• Curriculum

• Process

• Methodology

x

5

Gaps and Strategies

Effective Practice Area Gaps Recommended Strategies

Institutional Strategy 5 8

Management & Financial Model 4 5

Marketing & Recruiting Process 4 5

Faculty and Program Development 5 9

Student Support & Engagement 5 3

Program Delivery & Management 6 4

Learning Environment 2 3

Continuous Improvement 2 3

6

Institutional Strategy

Develop a clearly articulated vision for the desired goals and targets for online learning at USFSP

The vision should address the specific type of growth desired and outline a corresponding change management process.

Key Recommendation

INTENTIONAL FOCUS: Identify criteria for prioritizing program and

course support Identify targets for growth, focusing on

convenience, flexibility, and consistent quality for existing learners

Continue Steering Team process for leadership

7

Financial & Organizational

Model

Develop a revenue and expense model for online learning, with a 3-5 year financial plan

Establish supporting organizational structure including a new Director of Distance Learning position.

Key Recommendation

Intentional Focus: Develop cost analysis of online program

development – identify efficiencies Add coordinator for technology

adoption and faculty development Align media services to focus on

faculty development and technology adoption

8

Create an online support unit to foster effective practices, innovation, and sustainable growth.

Key Recommendation

Intentional Focus: Provide support for technology

adoption and faculty development Emphasize development of interactive

content over lecture capture Implement faculty development and

course development program Focus on blended as well as online

course models

Faculty and Program

Development

9

Student Support &

Engagement

Develop robust Student Services capabilities tailored specifically for the fully online student.

Key Recommendation

Intentional Focus: Establish student services working

group as part of Steering Team to review student services

Engage ongoing services audit to plan for fully online student support

10

Faculty and Program

Development

Begin planning for the controlled build out of two to three fully online programs, leading up to a coordinated online program launch at the appropriate time.

Key Recommendation

Intentional Focus: Create blended and online courses to

position programs for rapid online launch when appropriate

Realign current staff resources to serve all strategic programs/courses

Refine RFP process to align with intentional goals

11

Marketing & Recruiting

• Undertake market analysis research to identify high-demand programs aligned with USFSP academic capabilities.

Key Recommendation

Intentional Focus: Identify potential size and

characteristics of current and potential markets

Identify market demand for potential USFSP programs

Identify key decision factors for potential learners

12

Next Steps • Establish priorities and goals for growth and

quality in online learning• Create an action plan and timelines based on

clear priorities for the next 2 years• Articulate the vision for technology adoption and

integration• Refine the RFP process to align with goals• Realign roles, responsibilities, and support

services to achieve the two-year goals