8/10/2019 Cannot Install the VSphere HA (FDM) Agent on an ESXi
Host (2007739)
1/2
Knowledge Base
Cannot install the vSphere HA (FDM) agent on an ESXi host
(2007739)
Symptoms
HA fails to configure on an ESXi host
Installing HA (FDM) on an ESXi host in lockdown mode fails
Unable to configure HA on an ESXi host.
In the vSphere Client connected to vCenter Server, you see these
errors:
Cannot install the vCenter agent service
vSphere HA agent cannot be correctly installed or
configured.
In the /var/run/log/fdm-installer.log file, you see entries
similar to:
fdm-installer: [5719] 2011-09-07 07:41:40: Logging to
/var/run/log/fdm-installer.log
fdm-installer: [5719] 2011-09-07 07:41:41: extracting
vpx-upgrade-installer/VMware-fdm-eesx-3-linux-455964.tar.gz...
[5719] 2011-09-07 07:41:41: exec rm -f
/tmp/vmware-root/ha-agentmgr/upgrade[5719] 2011-09-07 07:41:41:
status = 0
[5719] 2011-09-07 07:41:41: exec cd
/tmp/vmware-root/ha-agentmgr/vpx-upgrade-installer
[5719] 2011-09-07 07:41:41: status = 0
fdm-installer: [5719] 2011-09-07 07:41:41: Installing the
VIB
fdm-installer: [5719] 2011-09-07 07:41:41: Result of esxcli
software vib install
-v=/tmp/vmware-root/ha-agentmgr/vpx-upgrade-
installer/vmware-fdm.vib: Connect to localhost failed:
Permission to perform this operation was denied.
If the ESXi host is in Lockdown mode before the upgrade when it
re-connects to the vCenter Server after the upgrade the following
error may be reported when HA attempts to re-configure:
unknown installer error
Cause
This issue occurs when the lockdown mode is enabled in the ESXi
host. The esxcli operations fail with the Permission to perform
this operation was deniederror.
Resolution
To workaround this issue:
1. Disable lockdown mode in the ESXi host. For more information,
see Enabling or disabling Lockdown mode on an ESXi host (1008077)
(search.do?cmd=displayKC&docType=kc&docTypeID=DT_KB_1_1&externalId=1008077)
2. In vCenter Server, right-click the host and click Reconfigure
HA.
3. After HA is reconfigured, you can re-enable lockdown
mode.
Additional Information
Note: Issue was also found to occur when the /root partition on
an ESXi 4.0 was showing as a 100% full. Freeing up space on
the/partition, resolved the issue.
Tags
cannot-install-FDM-agent
See Also
Enabling or disabling Lockdown mode on an ESXi host
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Configuring HA after upgrading to vCenter Server 5.0 fails with
the error: Cannot complete the configuration of the vSphere HA
agent on the host. Misconfiguration in the host setup
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('2006729',''))
Request a Product Feature
To request a new product feature or to provide feedback on a
VMware product, please visit the Request a Product Feature
(http://www.vmware.com/contact/contactus.html?department=prod_request)page.Permalink
to: Cannot install the vSphere HA (FDM) agent on an ESXi host
(http://kb.vmware.com/kb/2007739)
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KB: 2007739
Page 1 of 2VMware KB: Cannot install the vSphere HA (FDM) agent
on an ESXi host
03-01-2014http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displ...
