Canadian International Freight Forwarders Association Inc · PDF fileSavino Del Bene Jody Lazzerini Jeff Cullen Rodair, Mississauga, ON Affiliated Customs Brokers Ltd. Daniel Paquette

MINUTES

Posted to CIFFA Website

May 7, 2014 65th ANNUAL GENERAL MEETING

Port of Montreal, J. Taddeo Room 2100, Pierre-Dupuy Avenue, Wing 1

Montreal, QC

INDEX

2013-2014 Officers and Directors Record of Attendance

1. Call to Order & Competition Bureau Clause 2. Notice of Meeting 3. Time of Remembrance 4. Minutes of Previous Meeting 5. President’s Address 6. Finance 7. Judicial 8. By-Laws 9. Education 10. Seafreight 11. Airfreight 12. Customs 13. Membership & Public Relations 14. Ethics & Standards 15. FIATA 16. Regional Reports

a) Eastern Region b) Central Region c) Western Region

17. Election of the National Board of Directors 18. Appointment of Auditors 19. 66th Annual General Meeting 20. Adjournment

Index

CANADIAN INTERNATIONAL FREIGHT FORWARDERS ASSOCIATION, INC.

170 ATTWELL DRIVE SUITE 480 TORONTO, ON M9W 5Z5

TEL: 416-234-5100 FAX: 416-234-5151 TOLL FREE: 866-282-4332 [email protected] www.CIFFA.com

mailto:[email protected]

http://www.ciffa.com/

AGENDA CIFFA 65th ANNUAL GENERAL MEETING – MONTREAL, QC - MAY 7, 2014

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2013-2014

OFFICERS AND DIRECTORS

Jeff Cullen President Rodair International

Paul Lobas Secretary ITN Logistics Group

Bruce Rodgers Treasurer Vandegrift Canada ULC

Gary Vince V.P. I DHL Global Forwarding (Canada) Inc.

Dwayne Hihn V.P. II Manitoulin Global Forwarding

Wendy Trudeau V.P. III FedEx Trade Networks Transport and Brokerage (Canada) Inc.

Chris Gillespie Director Gillespie-Munro Inc.

William Gottlieb Director

Paul Glionna Director Universal Logistics Inc.

Paul Hughes Director Agility Logistics, Co.

Angelo Loffredi Eastern Region Chair Milgram International Shipping

Paul Courtney Western Region Chair Courtney Agencies Ltd.

Ruth Snowden

Executive Director

CIFFA

Stephen McDermott Director, Education and Training CIFFA

Anna Loginova Office Manager/Recording Secretary

CIFFA


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RECORD OF ATTENDANCE

First Name Surname Company Affiliation Member Affiliation

Jeff Cullen Rodair International Regular

Paul Lobas ITN Logistics Group Regular

Gary Vince DHL Global Forwarding Regular

Paul Glionna Universal Logistics Inc. Regular

Bruce Rodgers Vandergrift Canada Regular

Wendy Trudeau FedEx Trade Networks Transport & Brokerage Regular

Chris Gillespie Gillespie-Munro Inc. Regular

Paul Hughes Agility Logistics Co. Regular

Paul Courtney Courtney Agencies Ltd. Regular

Angelo Loffredi Milgram International Shipping Regular

Lorin Levine A.G.O. Transportation Inc. Regular

Benoit Lacelle Agility Logistics, Co. Regular

Vagn Greve Danielsen Axxess International Inc. Regular

Christian Siviere FedEx Trade Networks Transport & Brokerage Regular

John DiCorpo FedEx Trade Networks Transport & Brokerage Regular

Guy Tombs Guy Tombs Ltd. Regular

Dennis Vehar Maltacourt Global Logistics Regular

Florent Bojarski Mantoria, Inc. Regular

David Hanson Mantoria, Inc. Regular

Ted Chazin Milgram International Shipping Regular

Denis Couroux OEC Overseas Express Consolidators Inc. Regular

Karl-Heinz Legler Rutherford Global Logistics Regular

Simohamed Berrada Schenker of Canada Ltd. Regular

Keith Robb Schenker of Canada Ltd. Regular

Louise Allen Traffic Tech Regular

Larry Palmer UPS Supply Chain Solutions Regular

Martin Rosene Gateway Shipping & Cargo Services Guest

David Colford Brisset, Bishop Associate

Victoria Leonidova Brisset, Bishop Associate

Brian Gottlieb Marsh Canada Ltd. Associate


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First Name Surname Company Affiliation Member Affiliation

Matthew Yeshin Marsh Canada Ltd. Associate

Jimmy Deliveliotis MSC – Mediterranean Shipping Company Inc. Associate

Olga Goldin MSC – Mediterranean Shipping Company Inc. Associate

Najim Shaikh MSC – Mediterranean Shipping Company Inc. Associate

Rosetta Iacono Port of Montreal Associate

Tony Boemi Port of Montreal Associate

Ruth Snowden CIFFA

Anna Loginova CIFFA

Stephen McDermott CIFFA

Voting Members: 21

Voting Proxies: 5


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MINUTES

May 7, 2014 65th ANNUAL GENERAL MEETING

Port of Montreal, J. Taddeo Room 2100, Pierre-Dupuy Avenue, Wing 1

Montreal, QC J. Cullen called the meeting to order at 15:32 hours. Competition Bureau Canada Clause Commitment to full compliance with both the letter and the spirit of the antitrust laws is a fundamental commitment of the Canadian International Freight Forwarders Association (CIFFA). The Competition Bureau of Canada is an organization that investigates anti-competitive practices and promotes compliance with the laws under its jurisdiction. The following is CIFFA's directive: A. Loginova read the following clause: “All meetings will be conducted in compliance with the provisions of the Competition Act. Meetings will not discuss or take action on any subject related to restraint of trade, price fixing, compensation, reimbursement, rate setting, marketing strategies and any other topics that could be considered anti-competitive.”

1. Call to Order, Roll Call & Call for Proxies

Everyone in attendance was reminded that Regular Members only have one vote per company. A. Loginova confirmed that there were 21 voting Members present and 5 proxies for a total of 26 votes. The following proxies have been received:

Proxy from Member Company

Accredited Member Representative

Member Representative Designated

Member Company Designated

Savino Del Bene Jody Lazzerini Jeff Cullen Rodair, Mississauga, ON

Affiliated Customs Brokers Ltd.

Daniel Paquette Jeff Cullen Rodair, Mississauga, ON

5 Continents Global Logistics Inc.

A. Reza - Panahi Christopher Gillespie Gillespie Munro, Montreal, QC

Skyway International Joseph Brown Zatylny

Christopher Gillespie Gillespie-Munro Inc., Montreal, QC

Dimerco Express (Canada) Corp.

Grandy Ng Wendy Trudeau

FedEx Trade Networks Transport and Brokerage (Canada) Inc.

Total

5


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2. Notice of Meeting

The Notice has been sent to all Members of the Association in accordance with our By-Laws. 3. Time of Remembrance – G. Vince

In memory of those colleagues and friends that have passed away in the course of the past year, in particular we would like to remember: Donna Letterio, DHL Global Forwarding, Toronto Charlie Somer, who worked for a number of CIFFA Member firms throughout his career including Kuehne-Nagel, Schenker and Panalpina, Montreal Lesley MacKay, who worked for a number of CIFFA Member firms throughout her career including DHL and Expeditors, Vancouver

4. Minutes of the previous meeting (These are posted on the Members area of our website under ISSUES, AGM Section.) https://www.ciffa.com/members/downloads/2013/05/AGM_2013_MINUTES.pdf

Moved by J. Cullen

Seconded by P. Glionna

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

5. President’s Address – J. Cullen Welcome to the 65

th Annual General Meeting of the Canadian International Freight Forwarders

Association. 2013, CIFFA’s 65th anniversary year, was a year of accomplishments and transitions. Many

of the transitions were positive: signs that even at 65 years, the association remains relevant and can ‘change with the times’. A committee of the board worked diligently to create the new Leadership Awards, presented to associate members at FCA gala dinners, where ‘Forwarders Celebrating Associates’. The new awards, with their focus on community and service have been very well received and I look forward to seeing you on June 12

th here in Montreal when we present the Eastern awards at the FCA.

Another transition of which we are proud is the ‘Building Strength from Within’ campaign which saw regular freight forwarding member firms transition to the new membership requirements. When the shipping public looks at a freight forwarder and sees the CIFFA logo proudly displayed on brochures, marketing material or websites, that customer has a certain expectation that is linked with the image. While many Member firms far exceed the new minimum requirements, we can state proudly that 100 % of membership has transitioned to the new standard.

https://www.ciffa.com/members/downloads/2013/05/AGM_2013_MINUTES.pdf


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Some transitions were more painful. As you know, last year our President Donna Letterio passed away. A vibrant, courageous and committed leader in our association and in our industry, Donna is missed. One hallmark of a strong and dedicated board of directors, however, is that unexpected or unwelcome transitions are handled professionally and expeditiously, without disruption to the work of the association. Such is the strength of your board that it was able to elect a new president and make the necessary changes to the executive committee almost seamlessly. 2013 brought many successes:

The amazing ROADS.RAILS.RUNWAYS Conference, hosted by the Edmonton International Airport, raised the profile of the international freight forwarder at all levels of government and brought new opportunities in Canada’s west to CIFFA Members.

Some 350 senior forwarders attended eManifest Strategic Business Planning workshops in preparation for this transformational change brought to our industry courtesy of the Canada Border Service Agency

We successfully transitioned to the new Not-for-Profit Corporations Act, with newly crafted by-laws which preserve the flavour of our 65 year old association while conforming to the new laws. In fact, the elections for directors on the national board that will take place in a few minutes are the first under our new by-laws and will mark the first time that the membership as a whole elects three Regional Directors to sit specifically as Chairs of the Regional Committees.

In a minute, our Treasurer, Bruce Rogers will present the 2014 financial statements which speak to the financial strength of the association. Paul Glionna has posted his Education Report, highlighting the innovative and capacity building investments the association has made in our core pillar of vocational training and education. Paul Hughes’ Customs Report shares just some of the advocacy work that CIFFA has undertaken on behalf of all of its members. All of the directors on the national board contribute their time, energy and expertise in various ways to the betterment of the industry. No-one however, has contributed more than the Chair of the Seafreight Committee, Chris Gillespie. As his posted report shows, this year again Chris has been actively engaged in intricacies of marine cargo on behalf of all of us. A past president of CIFFA, and of FIATA, this is Chris’ last Seafreight Report as he retires from the board after 20 years of service. Please join me in thanking Chris. In 2014, the board recognizes that the association must be structured to deal with the complexities facing the Canadian forwarders’ global business. CIFFA is working now to ensure that voice of the freight forwarder is heard and respected today and in the future. We are forming stronger, more representational committees in Airfreight, Seafreight and Customs. And we are investing in a new position in the Secretariat office to help Ruth with the advocacy work. I want to thank Ruth Snowden, our Executive Director and her staff at the Secretariat for their commitment to the success of the association. And what President’s message would be complete without recognition of the great work of the volunteers who make CIFFA the relevant, successful association it is today – 65 years after it was formed by a small group of freight forwarders right here in Montreal. To my fellow directors on the national board, to the regional committee members and to the volunteers on every working group and committee – I say just one word – Thanks! Jeff Cullen President 6. Treasurer’s Report – B. Rodgers Ladies and Gentlemen: The Accounting firm of Collins Barrow of Toronto has audited CIFFA's financial statements for fiscal year ending December 31, 2013. They have provided the Secretariat and the Board with valuable guidance on


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both current and future finance planning and we thank them for their professional assistance. I would also like to thank Ruth and the Secretariat for their continued support and dedication. The final draft of the 2013 financial statements has been duly circulated and approved by your Board of Directors. Printed copies of the final financial statement are available at the AGM, or can be requested from the CIFFA Secretariat via email. The full minutes of this AGM will be posted on the Members Only section of our website by June. As your Treasurer, I am pleased to share with you these strong financial results. CIFFA has maintained a positive cash flow and retained a solid member surplus. 2013 Revenues – 1,936,768 2013 Expenditures – 1,776,372 End of year fund surplus 1,017,987 In 2013, revenues finished 3.6% ahead of plan, primarily as a result of our College Certificate programs, while overall expenses were controlled, finishing the year (5.3%) below plan. CIFFA revenues continue to be broadly based, with an almost even division between education related revenues and other general revenues. The Secretariat maintains a disciplined budgeting process and produces monthly profit and loss statements. Following our strategic planning session in the fall of 2012 which identified the need for the association to invest in its infrastructure, the Board has approved a loss budget for 2014 which will allow the association to purchase and implement a new data management system (CRM), a new website and we are also investing heavily in upgrading our educational certificate programs. Lastly, the Board has approved the hiring of a new advocacy officer position, to add much needed support in areas such as regulatory and public policy development. The Member surplus remains invested in various guaranteed investment certificates and short-term deposit notes with major financial institutions. Respectfully submitted, Bruce Rodgers Treasurer

Moved by B. Rodgers

Seconded by P. Courtney

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

7. Judicial – G. Magrath Dear Colleagues, I regret that obligations in Toronto prevent me from joining you at this meeting. I consider the following legal developments to be of interest to the Membership: Canada Not-For-Profit Corporations Act: We have now completed the required transition into the new regime well in advance of the October 2014 date.


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Rotterdam Rules: No additional signatories have been added in the previous calendar year, but my American colleagues assure me that the Rules have ‘bi-partisan support’ and will receive legislative approval perhaps in the next session. Most nations are taking a wait-and-see approach, which is also Transport Canada’s position. DHL re CMA-CGM

1: In this complicated case, the forwarder relied on the bills of lading to hold 68

containers of cargo against payment of freight on arrival in Vietnam. Ultimately the consignee abandoned, rather than paying, and in addition to freight the carrier claimed approximately USD$680,000 in demurrage and similar charges, filing suit in the courts of Marseille as provided for in the carrier’s BL. The forwarder brought an anti-suit injunction before the Federal Court, essentially asking the Court to determine that the carrier should not be allowed to bring its claim in France. In particular, the forwarder argued that they were not a “Merchant” under the Bill of Lading, not responsible for the claimed charges, and also not bound by the jurisdiction clause in favour of Marseille. The Federal Court rejected this motion, enabling the matter to proceed in France. Importantly, the Court found that the forwarder was in fact a “holder” of the bill of lading and captured by the “Merchant” clause and bound by the jurisdiction clause. The forwarder appealed, but then both the motions appeal and the underlying French action were settled on confidential terms. Accordingly, we do not know the terms of their settlement and the underlying claim for demurrage was never judicially determined. In my opinion the decision is very narrow: the forwarder not only actually held the BLs but relied on their rights as holders to deny the consignee delivery. Under these circumstances the Court had no difficulty concluding that they were a legal and effective “Holder” of the bills of lading and captured by the Merchant clause. It is not clear that the same result would have held had the forwarder been innocently caught in a delay without holding or exercising BL rights, and in my view the decision is restricted in application to circumstances in which the forwarder exercises their rights as a holder of the bills of lading to stop carriage. Further, of course, the legal burden is on the moving party to prove its claim, and where it claims that the Court should enjoin proceedings in another court this is a very high legal burden: just because DHL lost their motion does not mean the carrier would have won their case. Nonetheless, it is likely that carriers will feel emboldened by the decision in respect of a broad interpretation of the Merchant clauses in their bills of lading, and will more aggressively pursue their claims against forwarders for demurrage and similar charges. In the event of a sizeable claim by a carrier here in Canada against a forwarder for charges on a movement in which the forwarder acted as agent only, the forwarder or the Association may consider the circumstances to be more appropriate for a test case in respect of demurrage charges. In my view the assertion by carriers that they can extend principal liability to the agent through the “Merchant” definition is arguable; additionally, demurrage charges are ‘found’ or ‘windfall’ money that can exceed the value of a new replacement container, and accordingly in suitable circumstances it may be legally valuable to press carriers on both the proof of their damages and their duty to mitigate. Queen of Nanaimo:

2 This case, involving a personal injury aboard the Queen of Nanaimo ferry, clarified

issues arising out of conflicting time bars. While the Athens Convention imposes a two-year time bar on passenger claims, Canada’s Marine Liability Act imposes provides for a three-year time bar for maritime matters, unless another specific time bar is imposed by legislation. The Court found that the time-bar under the Athens Convention was contained in the section on carrier defences and limits, and was intended to apply to actions against carriers only; in the result, the three-year general time bar applied in the absence of the more specific time bar, and the plaintiffs motion to

1 DHL Global Forwarding vs. CMA-CGM SA, 2013 FC 534 2 Sperling v. Queen of Nanaimo (Ship), 2014 BCSC 326.


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amend was allowed. Telus v Peracomo:

3 This case, in which a fisher cut an underwater cable that had been caught up in his

gear under the false belief that it was decommissioned, went all the way to the Supreme Court on the issues of coverage and damages. The Court held that the London Convention limit is virtually unbreakable, as it requires subjective knowledge that the reckless acts are likely to cause damage: the fisher did not subjectively believe damage was likely, and so although he was foolish and wrong his actions did not rise to the level of intent necessary to break the limitation. His insurance policy imposed the lower standard of “willful misconduct” and, as he knew his acts were wrong, he was not entitled to coverage and faced uninsured liability on the limited amount of the loss. All of which is respectfully submitted, Gavin Magrath Legal Counsel

Moved by J. Cullen

Seconded by B. Rodgers

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

8. By Laws – W. Trudeau The association’s new by-laws were adopted by the membership at its annual general meeting last May 9, 2013. Subsequently the by-laws and their French language translation were posted and are available on the CIFFA website at http://www.ciffa.com/about_bylaws.asp. The association filed the application with Industry Canada and subsequently obtained the Certificate of Continuance (regarding transition) issued under the Canada Not-for-profit Corporations Act (NFP Act) and related documents for Canadian International Freight Forwarders Association Inc. Respectfully Submitted, Wendy Trudeau Chair By-Laws Committee

Moved by W. Trudeau

Seconded by C. Gillespie

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

3 Peracomo Inc v TELUS Communications Co., 2014 SCC 29.

http://www.ciffa.com/about_bylaws.asp


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9. Education – P. Glionna

I am pleased to report that 2013 was another successful year for CIFFA Education. Highlights from 2013 I am very pleased to report on our highlights from 2013. In 2013 the education program enjoyed its highest registration year in history with 2193 students enrolled in all education offerings. This includes Dangerous Goods, Certificate programs, Air Cargo Security and workshops including the E-manifest workshop. In 2012, education revenues increased by 25% over 2011, and expenses decreased by 7%. We are pleased to announce that 2013 revenues increased by 14% over 2012, and expenses decreased by 23%! Some notable results for enrollment in 2013 include:

Participation in the Certificate Program remains relatively steady with 763 enrollments in 2013, compared to 787 in 2012.

o This is a combination of CIFFA run courses and College run courses

The new E-learning on-demand for the Certificate programs saw 104 students enrolling

Participation in Dangerous Goods Programs for Air and Ocean remains stable from 2012, and there has been great participation in the new road dangerous goods course offered.

E-Manifest received incredible participation with 329 people completing the workshop

This financial success allows CIFFA to invest in new training development, improved infrastructure, and the advocacy leadership that members have come to rely on, and in 2014 the focus will be on improving the certificate program content, and improving all online offerings including Dangerous Goods and Air Cargo Security. I am very appreciative of the continued support of our members in 2013. Being a not-for-profit association, we heavily depend on Member support to fill our programs with participants and because of that support, the CIFFA Education team is able to revise and update current programs, while developing new program offerings. For 2014, we anticipate similar participation numbers overall, as well as the continued support and growth of college institutions offering the CIFFA certificate, we expect a solid 2014. Major Accomplishments in 2013 Below are the major accomplishments that CIFFA has provided for our Members in education:

Launched E-Learning on Demand (ELOD) for the Certificate and Advanced Certificate program

CIFFA significantly lowered expenses by decreasing printing costs with a new vendor, and offering weekly webinars as alternatives to the cancelled Montreal and Vancouver Advanced Certificate classroom delivery.

CIFFA also continues to offer paper based learning materials (workbooks, exams etc), with the goal of being more environmentally friendly. In 2014 CIFFA will look to encourage more students to use E-readers instead of paper based text books.

CIFFA’s partnerships with colleges across the country continued to grow. Including the addition of two new colleges in 2013, and three more expected in 2014.

o CIFFA views this College focused delivery as a positive for members as you will be able to hire College graduates who are also CIFFA certificate holders.


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Launch of new leaders guides and “content leasing agreements” that ensures CIFFA has control over the way the certificate program is delivered by Colleges

Introduced a new CIFFA Certified Instructor (CCI) designation that ensures instructors meet a minimum criteria of experience, knowledge and teaching credentials before they teach CIFFA material.

Looking Forward to 2014 2013 was a year of innovation and change; CIFFA is dedicating 2014 to analyzing and improving on all its offerings, while continuing to offer members what they need to be successful.

Certificate programs

Competency Assessment and content improvement – CIFFA has begun a major project to assess the job competencies required by our students “on the job”. Completing this exercise will allow us to assess if our current certificate program is focused on the right objectives. The end goal is to improve the material so students who graduate will learn the practical skills and theory to be successful in the roles they play within our member firms.

Dangerous goods programs

CIFFA is proud to introduce the new “Shipping of lithium batteries by air” online course geared specifically for forwarders. As you are likely aware, the shipping of lithium batteries can be a complicated process. This course is designed to help your employees understand all that is required in this ever changing topic.

Air and ocean Dangerous Goods – The online FIATA/ICAO air dangerous goods and ocean dangerous goods courses are being recreated, updated and improved in 2014. The Air Dangerous goods course is expected to launch in June, and the Ocean Dangerous goods course in November.

Air Cargo Security

CIFFA awaits changes from Transport Canada on air cargo security, and will take action to educate our members on these changes.

CIFFA continues planning and delivering initiatives that work towards our strategic imperative of “Excellence in Education”. We will continue to develop and deliver education and training initiatives of high quality that are relevant not only to our members, but to others in the international transportation, trade, logistics and supply chain industries. We will continue to develop strategic partnerships with other parties who are like-minded and who can provide benefit to CIFFA and our members. We will continue to be financially responsible. Above all, we will continue to provide value to our members. Special Thanks I am especially thankful of the support that the CIFFA National Board of Directors, under the direction of the President, Jeff Cullen who has provided great support to CIFFA’s education endeavors. Without their ongoing and continuing support and guidance, we would not be the success we are. CIFFA has a great education team in place to manage our education and training initiatives. Stephen McDermott was recently promoted to Director of Education and Training, and is focused on ensuring that members receive the most current training and education possible while continuing to innovate and provide the best possible learning alternatives. Petra has thrived in her new assignment as a program specialist where she assists in developing our new online course offerings and ensuring all partners have


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what they need to successfully deliver CIFFA material. Lisa and Nasy shoulder the co-ordination and administration duties and support our students and instructors throughout the education year. Respectfully submitted, Paul Glionna Chair, Education

Moved by P. Glionna

Seconded by J. Cullen

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

10. Seafreight – C. Gillespie

It has been another interesting and challenging year for those of us active in seafreight. One item of constant concern is the clarification of erroneous "carrier" announcements that all too often bear no relation to the actual intent or content of some government declarations. One glowing example was the Brazilian customs announcement that was widely misinterpreted by several major carriers and successfully addressed with them by CIFFA. Similar issues concerning a carrier's decisions to amend their processes often require clarification as to if they are individual or applicable to all carriers to that country. Incorrect notices concerning the requirement for proper recording of seal numbers to China was another example. We also drew attention to the new "perimeter plant protection" program between the USA & Canada in the hope that a more rational approach in this trade lane would contribute to a similar one in others. For example, if we are not to re-export US origin cargo in violation of the rules, perhaps a similar approach could apply to cargo arriving in marine containers. Otherwise, the whole approach lacks uniformity. Container release in Vancouver without a forwarder's authority in case of original house bills of lading or freight payment, again pointed to the inherent problem with this port's process in this regard. For shipments moving under sea waybills once the master carrier is paid (if this is not a prepaid BIL), they authorize release to the terminal and literally anyone who has that container number can go and retrieve it! The definition of "merchant" in marine contracts of carriage continues to gain momentum as more and more of us have been made aware through our association of the critical care we as forwarders must take in assumption of our role in any marine contract of carriage transaction. Perhaps the most common problem associated with this is the consignment of cargo from an unknown agent and the liabilities associated with being the consignee on a contract of carriage. The new MAP 21 legislation in the USA and its far-reaching potential impact prompted our suggestion to members to carefully analyze their trucking activities to and from the USA and secure their bond and registration if they could be seen to be acting as a broker. The greatest risk appears to surround civil liability in the event of an incident. What would a year be without a truck or rail terminal requesting print copies of B-13's as instruction forms! We reissued our pretty much annual notice to members in this regard reminding them that they should refuse such requests.


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The low water SIC in the port of Montreal was cause for concern earlier this year and again most recently this past month. A commercially driven 30-day prior notice of an anticipated cost, with no basis upon which to establish this SIC level (no idea what the actual water level will be) would appear to result in a worst-case-scenario SIC level, which may or may not apply if conditions do or do not arise to support the same. Once implemented, the SIC is (on imports) unaffected by the vessel's arrival date if that happens to be after water levels have returned to normal given that on sailing it is assumed that arrival would be impacted by LW and vessel loaded accordingly. Japan's 24-hour rule has come into effect and has raised concerns regarding the vessel name upon arrival in the Japanese port of discharge. As we all know transshipment poses a challenge to address this accurately, especially when reporting in advance of sailing from the origin country. To date, no resolution has been put forward by Japanese authorities, but one is prone to expect that given the limited impact this information has on the initial security analysis, it would appear to minimize the likelihood of penalties if in fact it proves to be wrong. Some months ago, I discovered terminology on marine contracts of carriage that would render these useless under UC negotiation. 8 major carriers have issues with their terminology. While this is a complex problem and will be the subject of a CIFFA notice, suffice it to say that a bill of lading that suggests that a carrier "may" release cargo at their discretion without presentation of originals, when same have been issued, is cause for concern. Concerns surrounding scrap and waste or used cargo in general regardless of destination raises the need to remind our members of the care that must be taken when dealing with such commodities and equally how important it is to follow the principle of "Know Your Shipper!" The exposure facing the forwarder (note previous comments concerning MERCHANT) is significant and in a worst case scenario could lead to their responsibility to return the cargo and pay for it's disposal in Canada. And finally, what would my report be without reference to customs concerns over Montreal's long room or ongoing inspection issues, many of which appear to surround the same root problem, that being a shortage of staff, and in fact, skilled staff. The deplorable import inspection delays in Halifax-in particular, early this year-seemed to resolve themselves only to arise again a few months later. While a fundamental problem surrounding as "CIFFA" calls it a "Broken Model" and after several years of CIFFA effort, we still appear far from a workable resolution. Of equal importance and as astonishing to me are the number of our colleagues who still fail to understand the process, attacking the NVO's "poor handling" and lack of "aggressive" action towards the trucker/terminal/carrier/inspection facility/customs as the reason behind these problems. In closing, ladies and gentlemen, this will be my last annual report as Seafreight Chair. I have enjoyed the honor to serve CIFFA and our industry for in excess of 30 years and I think it is time to hand over the reins to others, and thank all of those over the years who have assisted me and, in particular, those with our secretariat, who have worked alongside all of us on your national board. Respectfully submitted, Christopher J. Gillespie Chair and FIATA MTI Chair

Moved by A. Loffredi

Seconded by K. Legler

Any Discussion

No discussion

All in favour 26

Opposed 0


15

Abstained 0

Carried

11. Airfreight – J. Cullen Again this year the association has been active on several fronts. Airfreight Committee CIFFA has written formal terms of reference and formed a national Airfreight Committee with a full roster represented by Toronto and Montreal members. Legal counsel will be in attendance (by phone or in person) whenever there is a meeting. The intention is that this committee will meet adhoc as required and will be the freight forwarder representation at the IATA CACPJC (Canadian Air Cargo Program Joint Council) when meetings are called. Jeff Cullen Rodair, President Toronto (Chair) William Gottlieb Montreal Kathy Teune DHL Global Forwarding, Toronto Brian Pedersen Kuehne + Nagel, VP Airfreight, Toronto Trish Szalai SDV Logistics /Air & Transborder Manager, Montreal Angelo D’Amico Panalpina, Montreal Denis Couroux OEC Group, Montreal Ruth Snowden CIFFA

Because one of the primary functions of the Airfreight Committee is to participate on the IATA CACPJC, subjects of the first call on December 12

th dealt primarily with IATA:

- Requirements for annual financial statements (Resolution 803) – the committee is suggesting that IATA use the European Criteria for registration and retention

- Consequences of failure to hold required DG training – committee seeking clarification from IATA on the consequences as the language is ambiguous

- Fees for electronic CASS statements – committee is pushing back on IATA and asking that forwarders should not be responsible for any fees

IATA At last year’s annual general meeting we reported on IATA requirements under Resolution 803, problems in communications with the airlines’ association and the impacts of the move to Miami from Montreal of the IATA cargo service center. During the year communications have improved somewhat with the appointment by IATA of a new country manager. In November Bill Gottlieb and Ruth Snowden met with senior representatives from IATA Aleksander Popovich and Jean Charles Odele Gruau and with Lise-Marie Turpin Air Canada Cargo in Montreal for detailed discussions on: (1) Canada Joint Council (CACPJC) sessions, (2) Focus on Cargo in IATA, (3) Cargo Agency Modernization Program (CAMP), (4) Charges for HOT & XLS Files (5) Dangerous Goods Certificates (6) IATA communications to the Canadian market. Because IATA was unable to convene a meeting in time for submission to the IATA meeting in March 2014, CIFFA made a unilateral submission to the IATA Cargo Agency Conference (CAC 42), to ensure that our issues were formally addressed by IATA. That submission was rejected and because IATA has been unable to establish a date for the CACPJC meeting we remain in a status quo situation. Air Canada Cargo has provided considerable and much appreciated support to the freight forwarding community in our work with IATA and we thank Lise-Marie Turpin for her assistance. Air Canada In the summer of 2013 CIFFA had the Air Canada domestic eAWB Agreement reviewed by counsel.


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Following further discussions with Air Canada, CIFFA has supported the AC domestic eAWB Agreement and promoted its signing throughout the membership. CIFFA supports Air Canada’s intention to introduce domestic eAWB nationally by the end of 2014 and has promoted domestic eAWB in the eBulletin and The Forwarder magazine. In process improvement initiatives Air Canada identified AWB completion errors as a big consumer of time and introduced a compliance initiative designed to improve AWB completion. On CIFFA’s suggestion Air Canada corrected and updated revised instructions for filling out an AWB that are posted on their website. eAWB There are challenges to the introduction of eAWB and uptake has not met IATA’s targets in Canada or globally. Nonetheless, CIFFA is engaged with IATA and the airlines operating in Canada in the e-AWB initiative and it is gaining operational traction.. The new Multilateral e-AWB (MeA) came into effect April 2013 and provided a single standard agreement which airlines and freight forwarders can sign once with IATA and then begin using e-AWB with other parties signed to the agreement. When IATA asked CIFFA to participate in a joint promotion of the MeA, CIFFA proposed to IATA that electronic signature of the MeA be accepted. As a result, IATA piloted a one month electronic signature process in March 2014 which received 39 electronic signatures and it is expected that they will use the Canadian model going forward. Air Cargo Security The December 31, 2013 deadline for 100% screening has slipped twice and is now expected in early 2015. The delay impacts Third Party Service Providers’ (TPSP) eligibility to become certified as application will not be accepted until after the Canada Gazette publication of the new regulations, which are optimistically expected in 2014. CIFFA made a written submission to Transport Canada on the impact to TPSP’s and on Transport Canada’s lack of communication to industry. CIFFA remains committed to the position that TPSP must be regulated in their own right and that the liability for warehouse operations, trucking etc. not be the Approved Participant’s responsibility. This winter Transport Canada began outreach to Registered Shippers as all valid Registered Shippers will be transferred to the new category called Account Consignors when the proposed regulatory amendments come into force. (Sometime in 2015) Respectfully submitted, Jeff Cullen Chair Airfreight Committee

Moved by W. Trudeau

Seconded by K. Legler

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

12. Customs – P. Hughes Before presenting his report P. Hughes updated the AGM on the recent meetings with CBSA. He advised that the planned date of July 1, 2014 for mandatory freight forwarder eHBL has been


17

postponed. Another year has gone by and CIFFA’s Customs Committee continues to be fully engaged with the Canada Border Services Agency (CBSA) on many subjects; however our single biggest concern is the eHBL implementation due as of July 1, 2014. It is an imperative priority CIFFA maintains a high profile with CBSA to ensure not only CIFFA’s concerns are expressed and heard, but also to ensure CBSA fully understands the impact their regulations and policies have not just on freight forwarders but also on all partners within the transportation supply chain. It is only with a complete understanding by CBSA of the realities of our business model that our needs and our clients’ needs will be addressed and resolved. As noted further on in my report this year has demonstrated this to be a continuing challenge and often frustrating exercise. At CBSA senior management level CIFFA is an active participant on the Border Commercial Consultative Committee (BCCC) along with other trade chain industry participants. The BCCC meets three times a year in Ottawa (October, February, and May). The new CBSA VP has committed to realigning this committee’s mandate with a focus on prioritizing both CBSA and key commercial stakeholders strategic priorities to develop a shared forward agenda. This realignment will also bring with it a new governance structure for the various BCCC Sub-Committees along with more accountability on CBSA’s part to achieve the defined goals within realistic timeframes in partnership with Trade. At the May 2013 BCCC meeting, a new eManifest BCCC Sub-Committee was raised to replace the eManifest Design Working Group In June 2013 this newly formed Sub-Committee had its first meeting to discuss and come up with resolutions to previously submitted Industry issue papers on implementation issues. This eManifest sub-committee met again in September 2013 where several of CIFFA issue sheets were officially moved to the Sub-Committee on Cargo Control & Sufferance Warehouse Modernization. Ironically these were the same issues CIFFA raised as major concerns and impediments to eHBL implementation in a letter sent to CBSA senior management in November 2012. At that time we had stated eManifest was being programmed to meet today’s warehouse, cargo control and import policies and regulations – and not being designed for the future. It’s now a year later and we’re still in limbo! Over the last several months there have been on-going meetings with both these Sub-Committees, either in person or via conference call where CIFFA has repeatedly raised these same concerns and elaborating on how these issues must be resolved before Freight Forwarder electronic HBL submission can take place without putting manual processes in place as an interim measure on the way to full electronic eHBL. This only adds cost and workload onto the shoulders of the Freight Forwarding community and their clients. A month after CIFFA officially requested postponement of the eHBL mandatory implementation date (citing the unresolved open issues), CBSA published the Draft Regulations in Canada Gazette Part 1 in February 2014 and initiated public consultation. CIFFA was surprised and extremely disappointed that our concerns expressed over the last two years appeared to have fallen on deaf ears. CIFFA and many members submitted their concerns, expressing strong dissatisfaction to these proposed regulations. Many other trade groups also picked up and re-iterated the same concerns. CIFFA continues to work very closely with CBSA and has several meetings planned with CBSA in May in the hopes of nailing down solutions to the open issues and receiving confirmation that mandatory eHBL implementation will be delayed to allow a smooth implementation. CIFFA is also engaging and working actively with all associated trade chain partners as the CBSA changes impact our role with each of them in different ways. It is impossible for one person to cover all these committees. I have to thank first of all Ruth Snowden for her unwavering commitment and passion and support to all issues CIFFA, and to my fellow directors and the Secretariat for all their assistance. I also would like to extend my thanks and gratitude to everyone participating on the eHBL Implementation conference calls and everyone else who has given freely of


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their time to assist on all the sub-committees of the BCCC and on CIFFA’s internal working groups. A listing of these BCCC Sub-Committees and Working Groups is at the end of my report below. BCCC: Paul Hughes BCCC Sub-Committees & Working Groups: Cargo & Container Examinations: Chris Gillespie, Gillespie Munro and Ruth Snowden, CIFFA

Cost Working Group of the Exam Sub-Committee:, Ruth Snowden CIFFA (co-chair) Cargo Control & Sufferance Warehouse Modernization (CCSWM): Wayne Bibeau, OEC Overseas Express Consolidators (Canada) and Ruth Snowden, CIFFA; along with a 20 person internal working group CARM (CBSA Assessment and Revenue Management): Melanie Bedard, Milgram & Company eManifest: Ruth Snowden, CIFFA; Paul Hughes, Agility Logistics; with regular input from Ted Chazin, Milgram & Company (plus an internal working group of about 18 people) eManifest Communications: Bob Walker, Carson International; Francis D’Oliveira, Icecorp. Export: Paul Hughes, Agility Logistics Other Government Departments and Single Window Initiative (OGD & SWI): System Outages Sub-Committee Respectfully submitted, Paul Hughes Chair Customs Committee

Moved by P. Glionna

Seconded by G. Vince

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

13. Membership & Public Relations – P. Lobas Below is a summary of the marketing activities for 2013. They are divided into two categories 1) External: Those messages designed for and delivered outside of CIFFA database, via print or digital ads, cross posting on websites, etc, and 2) Internal: Those messages designed for and delivered inside of CIFFA database via eBulletins, directed eBlasts, mailings, etc. 2013 External Message The focus of external messages this year was on the CIFFA educational offerings only. It was decided not to spend money on promoting CIFFA events through external means as we do a good job at promoting it internally. Print Ads

Publication Content Date

MM&D (Materials Management & Distribution

CIFFA Online Refresher Training March Issue

CIFFA Certificate (F1/F3) May/June Issue


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CIFFA Certificate (F1/F3) July/Aug Issue

CIFFA Workshops July/Aug Issue

CIFFA Workshops September Issue

CT&L (Canadian Transportation & Logistics)

Higher Standard (copy attached) April Issue

CIFFA Certificate (F1/F3) June Issue

CIFFA Certificate (F1/F3) July Issue


CIFFA eLearning on Demand October Issue

President’s Issue: Higher Standard December

Canadian Sailings CIFFA Online Refresher Training February Issue

CIFFA eLearning On Demand May Issue

CIFFA Certificate (F1/F3) June Issue

CIFFA Certificate (F1/F3) July Issue

CIFFA Workshops August Issue


CLC Conference Show guide

Inside Front Cover: Higher Standard Jan 2014 (Dec commitment)

Digital Ads

Website Content Date

Canadian Sailings We got 3 months free digital ad space from Canadian Sailings

Certificate Programs: 136557 impressions and 150 clicks

Higher Standard: 157719 impressions and 180 clicks

June/July/August

2013 Internal Messages: Internally, we used the eBulletin (through the new Constant Contact format), direct/targeted eBlasts, mailings, The Forwarder, Membership Directory, phone campaigns, etc. The highlights for this year in addition to the usual CIFFA educational programs included:

Online Refresher Training,

eManifest Strategic Planning Workshops,

The CIFFA/EIA Roads. Rails. Runways. Cargo Conference,

The sponsored CIFFA Toronto and Montreal Graduation Ceremonies,

The sponsored Central Region Boat Cruise,

The Cargo Logistics Canada Conference (Jan 2014), and

eLearning On Demand.

2013 Mailings:

FIATA Mailing in April/May: o FIATA Certificates and Compliance Reminder

National Sponsorship Program

2012 2013

Diamond Sponsor Air Canada Cargo Air Canada Cargo

CG&B CN Rail


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CN Rail Gillespie-Munro Inc.

Canadian Pacific Maersk Line

Gillespie-Munro Inc. Port of Montreal

Maersk Line Portway International

Port of Montreal

Ruby Sponsorship CargoCover CG&B

MaltaCourt CargoCover

Port Metro Vancouver Edmonton International Airport

St. Lawrence Seaway Management

MaltaCourt

Port Metro Vancouver

St. Lawrence Seaway Management

2013 Milestones: 1) Gained sponsorship from St John Port Authority for

the Toronto and Montreal Grad Events ($5500.00) and

the Central Region Boat Cruise ($5700.00) 2) Successfully promoted and highlighted CIFFA as an Association and the CIFFA brand at a national level, through the RRR Conference:

Surpassed expected number of attended delegates

Broadcasted the CIFFA brand through major social media channels (FB. LinkedIn, Twitter) 3) Successfully promoted the CLC Expo + Conference to CIFFA members and non-members alike:

2089 registered participants

Tradeshow presence and attracted large numbers of people 4) Professional publication of 2013 CIFFA Membership Directory and both Spring and Fall Issues of The Forwarder Magazine.

Included article on the Conference and the Board’s participation in the Fall Issue 5) Celebrated CIFFA’s 65

th Anniversary in grand style:

At regional FCAs

At a National Stage – RRR Conference

Roads Railways & Runways Conference Edmonton, AB Sept 25-26, 2013 The Edmonton International Airport Authority (EIA) embarked on a major expansion program and is currently the fastest growing airport in Canada. Having nearly doubled in passenger numbers since 1999. In 2012, the expansion of EIA included an addition of 480,000 square feet of space to the airport terminal and the opening of ‘Cargo Village’ designed to house ancillary and supporting businesses. The EIA thought it was time to increase their communications efforts by creating a larger vehicle reaching the many cargo industry experts throughout the global industry, none more important than the freight forwarding community”. For CIFFA, this partnership presented an opportunity to help its membership and the freight forwarding community as a whole by providing an opportunity to connect people and ideas to develop their business. For CIFFA, this partnership presented an opportunity to help its membership and the freight forwarding community as a whole by providing an opportunity to connect people and ideas to develop their business. Exceeding the expected numbers with some 265 delegates, the conference kicked off with addresses from key political and industry leaders welcoming delegates and stressing the importance and value of Edmonton as a cargo hub, gateway to the north, and connection to Asia. Supporting the brand phrase for EIA – we’ll move you. Key highlights of the conference included:


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• Oil Sands Flyover: Delegates participating in the flyover viewed first-hand the world’s third-largest

oil reserve, expected to generate $2.2 trillion in economic activity across Canada over the next 25 years.

• Edmonton International Airport Tour: Edmonton International Airport opened its doors to showcase terminal expansion and the Cargo Village to conference delegates. Completed in 2012, the expansion of the airport added 480,000 square feet of space as well as nine new gates. EIA also more than doubled the number of shops, restaurants, and food outlets. Unveiled in late 2012, the Cargo Village provides state-of-the-art services and facilities for global logistics providers, the CBSA, customs brokers, and air cargo carriers. Open 24 hours, within minutes of major highways and two intermodal yards, and offering among the lowest rates in Canada, the Cargo Village presents itself as an attractive location for supply chain businesses.

• Industrial Park Tour: Located next to each other, the Leduc and Nisku Industrial Parks supports five key sectors; energy & utilities, agribusiness, advanced manufacturing,, environmental services,, and transportation & logistics. Leduc offers 100 acres of fully serviced land wi h plans for future expansion. The Nisku Industrial Park is Canada’s largest energy park that employs close to 30,000 skilled trades and professional workers.

• CIFFA 65th Celebration: Hosted by the Edmonton International Airport, CIFFA celebrated its 65th

Anniversary in grand style. Guests were treated to a lavish dinner and were entertained by Japanese Taiko drummers, a juggler, and Canadian Armed Forces Drum line. “This was the perfect place to celebrate 65 years of advocacy, education and finding international opportunities for Canadian freight companies. Edmonton is a vital link to Canada’s emerging markets in the resource sector, and obviously growing rapidly, which presents CIFFA member firms with almost unlimited opportunities,” said Ruth Snowden, CIFFA Executive Director.

• Panel Presentations: Titans of the industry presented on topics including intermodal growth, project cargo, cargo airline, and industry talent, resulting in high-quality knowledge and information transfer. The Intermodal Panel and one of two Cargo Airline Panels were facilitated by CIFFA Board Members Marc Bibeau and Paul Lobas, respectively.

Membership Statistics

Mar-2013 Mar-2014

Regular members 242 243 Associate members 139 142 During the 2013 year CIFFA realized a net increase of 4 new members, 1 new Regular and 3 new Associate members. We did lose a number of members in both categories for various reasons such as mergers. The above numbers reflect the net gain/loss. I am happy to report that the implementation of the new CIFFA Membership criteria for regular members has had very little negative impact to our regular membership statistics while at the same time taking CIFFA and its members to a higher level of professionalism and leadership. CIFFA members are the best in class! Over the past year CIFFA has continued serving its members by providing Top-Level Education covering all aspects of our business. CIFFA has committed to continue to raise the bar with our Education programs by investing time and funds to improve delivery, and improve/ update content. Through its extensive advocacy efforts CIFFA continues to be the Voice of Freight Forwarding in Canada. Thousands of hours are spent making sure our interests are heard by taking on Government, NGO's, Conventions, Carriers, IATA and FIATA issues, both nationally and internationally.


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In addition to the above CIFFA continues to provide its members with guidance in 5 distinct areas, Airfreight, Ocean Freight, Customs, Security & Education. As we move on to a new year CIFFA will continue its efforts to represent its members at the highest level of professionalism and to deliver the value of membership that CIFFA members have come to expect.

Respectfully Submitted Paul Lobas

Membership and Public Relation Chair4 5 Moved by P. Lobas

Seconded by A. Loffredi

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

14. Ethics & Standards Since our last annual report the Secretariat received only 7 written complaints from the shipping public against regular freight forwarding members. Each complaint was investigated by contacting both the member firm and the complainant and in all but one instance it was determined that the matter arose more from a poor business practise or was a mistake rather than from a breach of the code of ethics.


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-An EXW shipment from Canada where the exporter was charged for an extra container run by the freight forwarder who delivered a 20 foot container instead of a 40 foot container. Ultimately we were able to arrange a satisfactory negotiation between the exporter and the forwarder and received the following messages: From the CIFFA forwarder: “thank you very much for your time and attention to our discussion of date and your message below. We agree that the case was mostly miscommunication and human error. As such and in good “will” I will try to meet with [the exporter] for a complete closure of the case at mutual satisfaction. From the exporter “thank you for taking the time and making an effort to help resolve this issue. Clearly your organisation cares about its reputation and how your membership represents CIFFA.” -Ocean inbound shipment from the UK where charges were more than quoted. This complaint continues to be disputed by the importer, who has asked that the board determine if it is a matter of ethics. -Cargo cross-delivered between Regina and Edmonton. The CIFFA member investigated and discovered that it was the error of the un-related customs broker who arranged to correct the deliveries at its expense. -Inbound personal effects by ocean from Pakistan regarding storage charges and dock fees. - A trucking company complained that a forwarder did not pay them. CIFFA communicated with all parties and ultimately the trucker was satisfied. - Storage and delivery charges on the import move of a person vehicle. - An export shipment containing meat that was destroyed at a transit airport whereby CIFFA was able to arrange a satisfactory conclusion. Message from the exporter: ‘We came to a resolution … Thank you for your help in this matter and hope to meet for a happy event.” - A complaint by a CIFFA member forwarder against an insurance company regarding the handling of claim correspondence. The association continues to play an important role in assisting members and shippers with trouble shipments. Respectfully Submitted Ruth Snowden on behalf of Jodie Wilson

Moved by J. Cullen


Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

15. FIATA - M. Bibeau Dear National Board of Directors,


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First and foremost thank you for electing me as the FIATA representative to CIFFA effective 2014. My first official visit to Zurich was accompanied by Ruth, Chris and Bill on March 20, where we spent four days networking and meeting FIATA and membership on several matters. Most of my time was spent at the conference which Ruth will detail in her secretariat report. I had the opportunity to meet with Marco and Francesco, FIATA President on areas of participation and interest. My direction will be focused on AFI and I am awaiting the opportunity and confirmation of a seat from FIATA.

We also had very high level meetings with Ruth and Stephen with the Americas regarding potential cooperation on education. These discussions are at a very high level at this time but may be extremely beneficial to CIFFA and the education program. It is too early at this stage to report on details and exchange. We expect feedback and a direction from the US sometime in early fall. We will continue to monitor this opportunity and report on progress as we move this file forward.

FIATA education arm publicly stated during the meeting that CIFFA authorized and/or are in discussions with them to use our e-learning platform. I addressed the inaccuracy of this statement from the audience during the session and FIATA corrected their error after the presentation.

Lastly, Ruth and Bob Voltmann/ TIA presented the best practices and modernization methods to further engage membership and make the best of these meetings and conferences. It was well executed. We, as CIFFA, further took the opportunity to constructively comment on some of the presentations; in particular legal, where for 45 minutes, we listened to an attorney read the updated German STCs in pure legal language. Most of the audience lost interest or were not able to relate to the subject matter. Our recommendation was to set standards for presentations that had content, interest to the audience and an executive summary of the subject and how it would affect industry positively or negatively. After the session, many members congratulated and acknowledged our recommendation in a very positive fashion.

Outside of FIATA I've held several meetings with the new chiefs of customs in Quebec, Mr. Pierre Provost, formerly Chief of Airports was promoted to Executive Director Quebec Region. Mr. Patrick Lefort succeeds Mr. Provost as chief of the airports. CIFFA has excellent relations with CBSA in Quebec.

This concludes my report.

Respectively submitted, Marc Bibeau

Moved by J. Cullen


Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

16. Regional Reports a) Eastern – A. Loffredi

Dear Members:


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I would like to take this opportunity to personally thank all the Member employees that sit on the Eastern Region Committee, without whom our social events could not be as successful as they are today.

Angelo Loffredi Chair Milgram Co. Ltd. Jennifer Kennedy Vice Chair Traffic Tech Inc. Ellen Kumpic Events DHL Global Forwarding (Canada) Inc. Tina D’Amico Events EcuLine Angie Delli Colli Events Milgram Co. Ltd. Clifford King Events Cargo 3000

Hanna Tatsenko Events Milgram Co. Ltd. Marion Violette Events Peter Marcotte Events Audio Visual

Special thanks to all Member firms who allow these people to give their valuable time to the Committee and the Association. GOLF Last years’ event was a great success at St. Raphael. We had 120 golfers and 160 for dinner. Special thanks to all the hole sponsors. This years’ event is booked for September 19, 2014. FCA Eastern Region would like to thank the Members and sponsors in Montreal for their continued support for the FCA events. Without you we would not be able to offer you such a great networking evenings. We are happy to report that 340 members attended and enjoyed a great networking cocktail and awards evening in 2013. The 2014 FCA is scheduled for June 12

th at the Plaza Volare/Crown Plaza Hotel. We are planning a

special evening and many surprises which you don’t want to miss. Please register on line and join us for an evening to remember!!! Your Eastern Committee is committed to continuing to offer these networking events. Even though we have looked at holding an additional event, this is not possible at the present time. We will continue to look at this possibility and will keep you informed of any developments.

Respectfully submitted,

Angelo Loffredi Eastern Committee Chair

Moved by A. Loffredi


Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried


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b) Central - J. Wilson Dear Members: I would like to take this opportunity of personally thank all the Member employees that sit on the Central Region committee, without whom our social events would not have been as successful as they were.

Jodie Wilson Central Chair LCL Navigation Paul Glionna Past Chair Universal Logistics Amit Arora Gillship Navigation Bob Burns Carson International Joe Chan Rutherford Global Logistics Jaime Parker . Jas Forwarding Worldwide Wendy Trudeau FEDEX Trade Networks Vania Gava Marsh Canada Tom McGinn Coast Underwriters Len Notaro CG&B Group

Ana Caravaggio ITN

Special thanks to all Member firms who allow these people to give their valuable time to the Region and the Association. Boat Cruise The 2013 Boat Cruise was a success although numbers were down a bit from 2012, everyone in attendance had a great time. New sponsors Greater Moncton International Airport, Port of Belledune, and Port Saint John, added significantly to the financial success of the evening. This year’s event has been booked for Thursday, June 19

th 2014.

Golf – Cardinal Golf Course Last year our golf tournament was a great success with 144 golfers and there was a waiting list. We booked the same 18 hole course and upgraded from the previous year by adding Taste Testing by Diamond Estates which went over very well. This year’s event is booked at the same golf course for September 11, 2014. FCA Everyone committed a great deal of time to ensure that the FCA event in Central attracts support from for all of our Members and provides excellent entertainment for all those who attend. The format was changed and the response was amazing. We had 25 “applicants” for the awards and although the economy was still soft we felt we were able to achieve similar numbers as the previous year. Your committee has had a good year, and we look forward to offering these networking events to members again this year. Respectively submitted, Jodie Wilson Central Committee Chair

Moved by J. Cullen



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Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

c) Western - P. Courtney First of all, a big thank you to our members for their continued trust and allowing me to serve as their Western Region Chair. One of the benefits serving in this role is the opportunity to have an influence on local regional initiatives and to meet and network with local movers and shakers in our industry and the government officials that affect how we do things. I would argue that given the expanse of this country, and our location at the Pacific Gateway this position requires a greater advocacy role than my counterparts in Central and Eastern. Some of the advocacy activities that I and your regional committee have had the honor to participate at in the past year are as follows:

Represent our industry group on the Port Metro Vancouver Board Nominations Committee

Continued representation on the Container Stakeholders Committee chaired by Port Metro Vancouver where Garry Mooney strongly serves as our representative

Participation on the executive on the Western Chapter of The Chartered Institute of Logistics and Transport

Continuing Directorship on your CIFFA National Board of directors A very big part of our committee’s role is to encourage networking and to encourage a sense of community through our social activities. Despite fiscal and/or commitment challenges, our members continue to value our local social activities. Our golf, Xmas luncheon and Forwarder Carrier Awards continued to sell out and be profitable providing funding for important educational, scholarship and charitable causes. As regional chair I had the pleasure to be involved through a national committee in the re-design of our FCA. A very exciting concept providing Associate members with opportunities to win awards based on social responsibility, innovation and loyalty. We very much look forward to giving this new event our Western flavor. Our local committee continues to be stable, strong and active. I would like to thank the following individuals and their companies for making this region what it is and to look forward to working with these exceptional individuals through 2014 and beyond:

Name Primary Position Company

Paul Courtney Western Chair Courtney Agencies ltd

Michael McKay Vice Chair, education and Xmas lunch Rutherford Global

Madeleine Kersey Social China Shipping

Martin Bertrand Golf and MC extraordinaire Simard

Jeffrey Haley FCA Bellville Rodair

Brady Erno Social Fraser Surrey Docks

Garry Mooney Container stakeholder committee, etc. Gillespie Munroe

A big thank you also goes to our National Board of Directors, Ruth Snowden, our Executive Director, Anna Loginova, our Secretary Manager and the rest of the staff in National office who are always available to give us guidance and with making our jobs in the region that much better and easier. We have scheduled the following 2014 events as follows: Graduation night – June 5

th at Abercorn Inn

Golf – July 10th at Mayfair lakes

FCA – September 27th at River Rock


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Respectfully submitted, Paul Courtney Western Region Chair

Moved by P. Courtney

Seconded by P. Hughes

Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

17. Election of Board of Directors – W. Trudeau

The following four directors, whose terms expire this year, have agreed to stand for a further 2 year term:

P. Hughes, Agility Logistics, Montreal

P. Lobas, ITN Logistics, Calgary

D. Hihn, Manitoulin Global Forwarding, Toronto

P. Glionna, Universal Logistics, Toronto

There are two nominations open for a two-year term.

The following Member representatives have agreed to be nominated to stand for election for the vacant positions:

Garry Mooney, Gillespie-Munro Inc., Vancouver (two-year term)

Larry Palmer, UPS Supply Chain Solutions, Montreal (two-year term)

The following Regional Directors have agreed to stand for a 1 year term:

Western Region Director: Paul Courtney, Courtney Agencies

Eastern Region Director: Angelo Loffredi, Milgram International

Central Region Director: Patricia Horan, A&A International Freight Forwarding

The following Directors are completing their final year of their two year term:

M. Bibeau, OEC Overseas Express (Canada) Consolidators Inc., Montreal

G. Vince, DHL Global Forwarding, Toronto

J. Cullen, Rodair International, Toronto

Wendy Trudeau, FedEx Trade Networks, Toronto

There are two nominations open for a one-year term.


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The following Member representative has agreed to be nominated to stand for election for the vacant position:

Troy Cowen, Maltacourt (Canada) Ltd., Toronto (one-year term) Wendy: after the Agenda was posted the Secretariat received an additional nomination:

Frédéric Chevallier , VP, Business Unit Manager, Panalpina, Montreal W. Trudeau asked the members if there were any further nominations from the floor to the National Board of Directors. There were none. W. Trudeau proposed these members be appointed as Directors of the CIFFA National Board of Directors by acclamation.

Moved by W. Trudeau


Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

18. Appointment of Auditors J. Cullen moved to appoint Collins Barrow Toronto LLP, Chartered Accountants as the Auditors for the fiscal year 2014 at remuneration to be fixed by the Board of Directors.

Moved by J. Cullen


Any Discussion

No discussion

All in favour 26

Opposed 0

Abstained 0

Carried

19. 66th Annual General Meeting – May 2015 It was advised that the 66

th Annual General Meeting would be held in May 2015. Exact date and location

to be advised to the membership via email. 20. Adjournment of AGM There being no further business, this meeting is adjourned at 4:33 pm.

Moved by K. Legler

Seconded by C. Gillespie

Any Discussion

No discussion

All in favour 26

Opposed 0


30

Abstained 0

Carried

Recorded by: A. Loginova, Office Manager/Recording Secretary Posted on CIFFA website: May 2014

Documents

Canadian International Freight Forwarders Association Inc · PDF fileSavino Del Bene Jody Lazzerini Jeff Cullen Rodair, Mississauga, ON Affiliated Customs Brokers Ltd. Daniel Paquette