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The Information Dividend: Can IT make you ‘happier’? May 2010 Prepared for BCS, The Chartered Institute for IT, by Trajectory Partnership

Can it make you happier

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Page 1: Can it make you happier

The Information Dividend: Can IT make you ‘happier’?

May 2010

Prepared for BCS, The Chartered Institute for IT, by Trajectory Partnership

Page 2: Can it make you happier

Can IT make you ‘happier’?

Contents

1. Introduction 3

2. Background 4

3. Executive summary 5

3.1 TheInformationDividend:ITmaymakeyouhappier 5

3.2 TheInformationDividend:Mostimpactfulonthemostdisadvantaged 5

3.3 TheInformationDividend:Womenbenefitmost? 5

4. Commentary 6

4.1 IT,lifesatisfactionandfreedom 7

4.2 ITandotherfactorsinfluencinglifesatisfaction 8

5. What does this mean for IT? 9

6. What's next? 10

7. Technical appendix 11

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Introduction

BCS,TheChartered Institute for IT, isworking toenable the informationsociety. An important element of this is helping people understand howtheirlivescanbeimprovedby:

•Abetterunderstandingofinformationandinformationtechnology• Improvedaccesstoinformationandinformationtechnology•Betteruseofinformationandinformationtechnology

OnewaytheInstitutedoesthisisbycreatingand/orcontributingtopublicdebatesonmajorissuesofsocial,economicorpoliticalconsequenceandinterest.

Withourlatestreport,‘TheInformationDividend:CanITmakeyouhappier?’,the Institute’s goal is to stimulate debate about the social contribution ofinformationandITtothe‘happiness’ofnationsandindividuals.

The Institute’s view is that thesocialandpersonalbenefitsof informationandIToutweighthenegativesforthemajority.Informationtechnologyandinformationmayevenmakeushappieronbalance,asthisstudysuggestsbutwedonotpretendthattheyareinherentlybeneficial.The‘InformationSociety’,asweseeit,shouldbeaplacewhereITisusedtoimprovelifesatisfactionandsupportourindividualandcollectivegoals,nottoerodeorunderminethem.ServingthatpurposeiswhatmakesITatruepublicprofession.

Academics,policymakersandsocialscientistswanttoidentifywhatmakespeople‘happy’andapplythoseinsightstosocialandeconomicpolicy.Therelationship between information, IT and happiness has not traditionallybeen well investigated. Tracing these connections is difficult for lots ofreasons,asthisstudyshows.ButtheInstitutehopestheeffortisworthwhile,particularlygiventheways inwhichour livesaretouchedby informationtechnology.Iftheunderstandingofthatrelationshipcanbeimprovedinawaythatleadstonewandimprovedthinking,strategiesorsolutionsthenwewillhavehelpedalittle.

ElizabethSparrow,President,BCS,TheCharteredInstituteforIT

If the understanding of

that relationship can

be improved in a way

that leads to new and

improved thinking,

strategies or solutions

then we will have

helped a little.

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Background

Well-beinghasbecomea‘hot’topicinrecentyearsandhasreceivedmuchattentionfromacademicsandpoliticiansalike.(See,forexample,theworkofRichardLayard,andrecentpublicationsliketheSocialMarketFoundation’sWell-being: How to lead the good life and what government should do to help (July 2009),amongstaplethoraofworks.IndeedthereisnowaJournal of Happiness Studies (http://www.springer.com/sociology/well-being/journal/10902).

Generallyspeaking,thequestionwhichemergesfromthisworkis:whyispeople’ssenseofwell-beingnotincreasinginlinewiththegreaterwealthandopportunitiesamodernsocietycangenerate?

Givenmodernsociety’srelianceonIT,anaturalprogressiontothisquestionis:doesinformationtechnologyaddto,ordetractfrom,people’swellbeing?

SurprisinglylittleresearchhasbeendoneontheroleofITininfluencingpeople’slifesatisfaction,withtherecentpublicationofTechnology and Psychological Well-beingbeinganexception.

Infact,whereITismentionedinrelationtowell-beingitisoftennegative,withastreamofmediareportssuggestingitcausesisolation,atomisationorrecently(andbizarrely)rickets.

Ageneralconcernisthattechnologygivesgreaterweighttothevaluesofefficiency,productivity,systemisationandspeedoverlesseasilymeasurable,butincreasinglyvaluable,issuesofqualityof life (see, for example, thewritings of LangdonWinner). Almost by implication, technologymustsurelyreducethequalityoflife.Butisthisreallytrue?Thisresearchprogrammesetsouttoassessthisandaskwhetherthereisan ‘Information Dividend’.

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Executive summary

Information Dividend: IT may make you happier

•Ouranalysisofglobaldatasets(andthe35,000plusrespondentsanalysedintheWorldValues Survey)showsthatIThasapositiveimpactonlifesatisfactioneven when controlling for income and other factors known to be important in determining well-being.

•The analysis suggests that IT has an enabling and empowering role leading to a greater senseoffreedomandcontrolwhichinturnleadstogreaterlifesatisfaction.Ifthiswerea formula it would be expressed as follows: IT INCREASES the Sense of Freedom/Control which IMPROVES Well-being.

•Thus,theimpactofITis,infact,likelytobeevengreaterthanthedirectcorrelationssuggest.

Information Dividend: Most impactful on the most disadvantaged?

•ITappearstoempower the disempowered.Infact,muchoftheimprovementinlifesatisfaction thatarises from information technologyflows to thosewhoare lesswell-placed insociety. Thoseonlowerincomesorwithfewereducationalqualificationsappeartobenefitmorefrom accesstoITthanthoseonhigherincomesorwithhighereducationalbackgrounds.

IT may make you happier

Our analysis of global

datasets shows that IT has

a positive impact on life

satisfaction.

Information Dividend: Women benefit most?

•Alongsideincomeandeducation,genderisacriticalfactor.Ouranalysissuggestswomencan gainmuchfromaccesstoandusageoftechnology.Onepossiblereasonistheroleplayedby ITinmoderndaycommunications.Therefore,wewonderwhetherthefindingreflectsthesocial networkingroleofwomenaroundtheworld.

•Thisresultisparticularlytrueforwomenindevelopingnations.Whythisissoisnotclear.But onereasonmightbethatinmanypartsofAfrica,Asia,andtheMiddleEastwomenhavesocially controlledroleswhichmayleadtoalowersenseoffreedomandautonomyandhencewell-being.

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The research supports the hypothesis that ITplaysapartinimprovingwell-being.IncreasedITaccessandusagedoesimprovelifesatisfaction.It does so in twoways, one directly the otherindirectly.

If we consider the analysis conducted at theindividual level (individual respondents to theWorld ValuesSurvey)wefind that informationtechnology has, on average, a positivecontributionacrosstheglobetolifesatisfactioneven when taking account of income (that has previously been shown to be an important factor in improving well-being). (Seetechnicalappendixtable1,models1to3).

Theresearchalsoshowsthathavingasenseoffreedomandbeing incontrolofone’s lifehasacrucialandparticularlyimportanteffectonwell-being(certainlyasmuchasandmaybemoresothanincome).(Table1,model4)

But even when taking account of this degreeof freedom and sense of control, IT has a roleindependent of it and makes a statistically

significant,positiveimpactonlifesatisfaction.Putsimply,peoplewithITaccessaremoresatisfiedwithlifeevenwhentakingaccountofincomeandasenseoffreedomandbeingincontrol.

In fact, information technology’s rolemightbegreaterthaneventhestatisticalanalysisimpliesas it is amajor factor in explaining a greatersenseoffreedomandcontrol.

Aplausiblemodel,therefore,isthataccesstoandusageof IThelps topromoteandenableempowerment and autonomy which thenincreaseswell-beinginamannerthatcouldberepresentedbythefollowingmodel:ITINCREASEStheSense of Freedom/Control whichIMPROVESWell-being

Intuitively, the first part of thismodelmakessense. For, who can argue that access toinformation, knowledge and other cultures isnotapositivedevelopmentasmanydevelopingcountrieshaveexperienced.ThesecondpartofthemodeliswellestablishedasintheworkbyInglehartetal.

Commentary

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IT, life satisfaction and freedom

To investigate the link between IT, sense of freedomand control and life satisfactionweconductedregressions(seetechnicalappendixforexplanation)butusing‘senseoffreedomandcontrol’inplaceoflifesatisfaction,andfoundastrongeffect(seetechnicalappendixtable2).

Indeed,theeffectofITaccessonsenseoffreedomseemstobegreaterthanitseffectuponlifesatisfactiondirectly.Asthecoefficientsintable2show,ITaccessisassociatedwithalargerincreaseinasenseoffreedomandcontrol(+0.15)thanthatobservedearlierforitseffectonthescaleoflifesatisfaction(+.10).

Itisalsointerestingthataccesstotraditionalmediahasanimportantroletooinhelpingtocreateafeelingofautonomyandempowerment.

TheseresultsareconsistentwithatheorythatITaccessandusagehelptoempowerpeopleandthusgivesthemasenseoffreedomandbeingincontrol.Fromthisincreasedsenseoffreedomandautonomy,people’swell-beingisincreased.Thisisconsistentwithpreviousworkintheareaofwell-beingasreferencedabove.Thisissueandproposedmodelneedsfurtherresearchandwewillcontinuetodevelopthisthemeinthelaterstagesofthisproject.

Indeed, the effect of IT access on sense of freedom seems to be greater than its effect upon life satisfaction directly.

“”

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IT and other factors influencing life satisfaction

WealsodiscoveredthatITappearstoempower the disempowered.Infact,muchoftheimprovementinlifesatisfactionthatarisesfrominformationtechnologyflowstothosewhoarelesswell-placedinsociety.ThoseonlowerincomesorwithfewereducationalqualificationsappeartobenefitmorefromaccesstoITthan those on higher incomes or with higher educational backgrounds. Thisappearstobethecaseacrosstheglobe.Theresearchindicatesthisrelationship,butnotthemechanism;thisisanareaforfurtherstudy.

Alongsideincomeandeducation,genderisacriticalfactor(seeTable3).

Infact,theimprovementinlifesatisfactionthatarisesfrominformationtechnologyistheresultofwomenbenefittingmorethanmenfromaccesstoandusageoftechnology.Onepossible reason is thatmuch IT isat theheartofmoderndaycommunications. Therefore,wewonderwhether thefinding reflects the socialnetworking role of women around the world. For example, in most culturesaroundtheworldthefemale/maternalconnectionsarecrucialinbothfamilyandsocialnetworks.Thegeneralviewisthatwomenaremorecommunal,andindeedresearch has shown, for example, thatmany of the intergenerational contactswithinfamiliesaremanagedanddrivenbywomen.Assuch,thismayexplaintheimportanceofICTforwomenasasocialandfamilynetworksupporttool.

Butwhereastheimpactofincomeandeducationisgloballyconsistent,thegendereffect isespeciallystrong in thedevelopingworld.Thefact that itoccursmainlyin developingnationspoints to otherpossible explanationsaswell. The sociallycurtailedrolesthatwomenplayinmanypartsofAfrica,Asia,andtheMiddleEastmayleadtoalowersenseoffreedomandautonomy;havingaccesstoITallowswomeninsuchdevelopingnationstoovercomethesesociallyimposedconstraints.

Overall, the interactiveeffectsof thesevariableswithaccess to ITshows thatwomen in developing countries (presumably, facing discrimination and socialisolation), thoseof loweducation, and thoseon low incomes (relative to theircountryaverage)acrosstheworldbenefitmostfromICTaccess.Again,this issomethingwewillberesearchingfurtherinlaterstagesoftheproject,butthepotentialimplicationsforpolicyandeducationareobviousintermsoftargetinganddotendtosuggestthatthecommunicationsaspectofICT(theCofICT)isoneofitsgreatestbenefitsforwomen.’

the impact of income

and education is

globally consistent,

the gender effect is

especially strong in the

developing world.

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What does this mean for IT?

Givenwhatwehavefoundinthisresearch,thechallengeistopromotetheroll-outandcorrectusageof technologyso that itcontinues to improve life forasmanypeopleaspossible. Inthis,weagreewithYairAmichai-Hamburger,whoarguedinarecentarticleinNew Scientistmagazinethatwhatwasneededwas:

‘that autonomy [and a feeling of being in control], competence [technical capabilities], relatedness [aiding rich and happy social relationships] and critical thinking [the ability to analyse and interpret information received] are the best ways to establish a balanced approach to technology, and so enhance our well-being’. [Our additions/comments in brackets]

ClearlytheITindustrymustcontinuethestruggletomakeinnovationanddesignhuman centred, drawing on sophisticated insights into how technology canbringrealbenefitsinhumanterms.Thesebenefitscancomethroughintendedinterventionaimedataspecificproblem,orserendipity,butthekeyistorecogniseandreinforcepositiveimpactsonwell-being,ensuringthatlifesatisfactionisourgoal,notchangeforthesakeofit.

Thissuggests(atleast)threeissuesfordebateonthefutureofITandwell-being:

•EnablinggreateraccesstoITandtheinternet

•Empowering beneficial use of information and communications technlogy througheducation

•Designandinnovationfocussedonimprovingwell-beingandlifesatisfaction

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What’s next?

The study to date has revealed some intriguing links between access to anduseofinformationandITandthewell-beingofindividuals.WeplantotestthehypothesisfurtherbyconductingasimilarbutmoredetailedanalysisofalargeBritishsurvey,theBritishHouseholdPanelStudy.Thiswillhelpinthreeways:

•Allowustolookcloselyattheissueinonecountry

•Createalargesamplebasetoteston

•Giveustheabilitytoinvestigatespecificissuesthatwehaveidentifiedaboveas beingofinterest

• The relationship between empowerment and autonomy, information technologyandwell-being

• TheimpactofITonwomen’swell-being

• TheroleofITinempoweringthedisempowered

• AnyfurthernuancesthatshedmorelightonthebroaderissueofITand well-being

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Technical appendix

Analytic method

TheresearchprogrammestartedwithananalysisofdatafromacrosstheglobeusingtheWorldValuesSurvey,arecognisedsourceofbehavioural,socialvalues,cultural and well-being measures that has been used in the past for manyinternationalcomparativestudies.SubsequentlywewillconductamoredetailedanalysisoftheUnitedKingdomusingalternativedatasources.

The analysis involved looking at individual responses to the survey - in total,thismeantaround35,000respondentsacrosstheglobewereincluded.Wewereinterested in the relationship between IT usage and other factors includingwell-being.Thisallowsforadetailedanalysisofarangeoffactors(suchastheimportanceofgender,ageandeducation).

The main statistical technique used in both cases was multiple regression,allowingtherelative, independentimportanceofeachfactortobeassessedincontributing,ifatall,towell-being.Thus,income/wealth(oftenmeasuredatanationallevelbyGDPpercapita)isknowntobecorrelatedtomeasuresofwell-being.Butcanotherfactors, inadditiontothis,alsoincreaselifesatisfaction?Researchshowsthattheycan.Forexample,Inglehartatal.haveshownthat:

Cross-sectional analysis of recent data confirms that economic development [measured by GDP] is indeed strongly linked with high levels of SWB [self-reported well-being], but it also indicates that economic factors are only part of the story. Pooled time-series regression analysis suggests that religion, tolerance of outgroups, and a society’s level of democracy are strong predictors of subsequent levels of SWB, controlling for economic development and a society’s initial level of SWB.

So,byusingmultipleregression,wecanassertthatGDPisnottheonlyfactordeterminingwell-being,theseotherfactorsareimportanttoo.Indeed,Inglehart’sworkshowsthatindevelopedeconomiesatleastincome/wealthisnolongerthemostimportantfactorinimprovingsatisfactionwithlife:

Here, our findings support Easterlin’s (2005) contention that research on happiness should not just focus on economic growth, but also on noneconomic aspects of well-being. Economic growth makes a positive contribution to SWB, but it is the weakest of the three main factors.

Finally,welookedatthetwostandardmeasuresofwell-beingfromtheWorldValuesSurvey:self-reportedlifesatisfactionandself-reportedhappiness.Oftenthesetwoarecombinedtoproduceaself-reportedwell-being‘score’.Welookedatthecombinedscoreandbothmeasuresindependentlyandeachproducedverysimilarresults.Forsimplicity’ssakewehavethereforefocusedonjusttheonemeasure–lifesatisfaction–andinthereportusethatterminterchangeablywithwell-being.

The analysis involved

looking at individual

responses to the

survey - in total,

this meant around

35,000 respondents

across the globe were

included.

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Technical appendix

The Analysis

At the individual level, we found an effect upon lifesatisfactionofaccesstoinformationandcommunicationtechnologies.

Theregressions(seetable1)control forawiderangeofvariablestoestimatetheeffectofinformationaccesson quality of life. The coefficients suggest that beingconnectedtoICTincreaseslifesatisfactionbyupto0.1pointsonaten-pointscale.

Themodelsintable1showtheeffectofhaving‘accessedinternetinthepastweektocheckthenews’uponreportedlifesatisfactiononascalefrom1-10.Fourmodelswererunwithdifferentvariablebeingaddedeachtime.

Thefirstmodel includescontrolsfor income,age,thesquareofage(whetherpeopleareveryold),education,gender,andthesizeofyourtown.Country-fixedeffectsarealsocontrolledfor,sothesemodelsautomaticallytake account for nation-level attributes such as acountry’s income per capita, degree of democraticgovernance,or‘nationalpsychology’.

Inordertocheckwhetherthis‘informationdividend’isaconsequenceofICT,ratherthannewsingeneral,model2also includesavariable forwhethertherespondenthaswatchedTVnewsinthelastweek.HavingwatchedTVnews is also significantly andpositively associatedwithlifesatisfaction,buttheeffectappearstobeadditivetothatofICTaccess,whoseeffectremainsthesame.

Inmodel3wecontrolforvariousoccupationalattributes,in case accessing ICT frequently is a consequenceof having a regular job, or being a student. Whileunemployment, part-time work, and also being ahousewifeareallfoundtoberelatedtolifesatisfaction,theeffectofICTaccessremainsthesame.

Inmodel4,andinresponsetoacross-nationalanalysissuggestingitsimportance,weaddthequestionofsenseof freedom and control which is immediately highlysignificant and reduces the impact of IT and media,althoughtheystillremainsignificant.

WhatthisshowedisthatITaccessandusageareafactorinimprovingwell-beingevenwhentakingaccountofarangeofothervariablesthathavepreviouslybeenshowntohaveapositiveeffecton lifesatisfaction.Second, itraised the question ofwhether IT itself assists in thepromotionofasenseof freedomandbeing incontrolwhich,onthefaceofit,seemsaplausibleproposition.ThiswouldimplyanevengreaterimportanceforIT inlifesatisfactionthroughtheindirectrouteofenhancingempowermentandautonomy.

Thus, in table2weshowtheresultsof lookingat theroleofITinpromotingasenseoffreedomandcontrol.It shows that there is an important and statisticallysignificanteffectof ITon this factor.WatchingTVandsomeotherfactorsarealsostatisticallysignificant.

Finally, we observed that some effects were onlyapparentindevelopingnationssototestthisweaddedsomeinteractiveterms(table3).Ofthetermsincluded,agedidnotcomeoutasasignificant interactivetermwhencombinedwithIT.So,forexample,ageisimportantindeterminingwell-beingbutnotagewhencombinedwithinternetaccess(inotherwords,olderpeopledonotbenefit– in lifesatisfactionterms-anymore fromITaccessthanotheragegroups).

Gender, on the other handwas significant, that is tosaywomenbenefitfromITaccessdisproportionatelytomen.Also,ofthevariablestested,educationandincomewereimportant–thoseonlowerincomesandwithlowereducationalachievementsbenefitmostfromIT.

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Model

(1) (2) (3) (4)

Senseoffreedomandcontrol - - - 0.291***(0.004)

Accessedinternet 0.1***(0.027) 0.096***(0.027) 0.094**(0.028) 0.056*(0.026)

WatchedTV - 0.185***(0.038) 0.178***(0.039) 0.099**(0.037)

Gender 0.061**(0.022) 0.061**(0.022) 0.029(0.023) 0.004(0.021)

Age -0.029***(0.003) -0.029***(0.004) -0.035***(0.004) -0.030***(0.003)

Age2 0.297***(0.037) 0.301***(0.037) 0.348***(0.044) 0.311***(0.046)

Education(years) 0.004*(0.002) 0.004*(0.002) 0.004*(0.002) 0.001(0.002)

Income 0.233***(0.005) 0.232***(0.005) 0.225***(0.005) 0.188***(0.005)

SizeofTown -0.007(0.005) -0.007(0.005) -0.007(0.005) -0.008(0.005)

WorkPartTime - - -0.097*(0.045) -0.076*(0.040)

Self-employed - - -0.045(0.038) -0.035(0.032)

Retired - - -0.059(0.048) -0.041(0.046)

Housewife - - 0.168***(0.044) 0.135***(0.042)

Student - - -0.079(0.048) -0.068(0.044)

Unemployed - - -0.396***(0.042) -0.321***(0.038)

Other - - -0.259***(0.071) -0.188***(0.067)

Constant 5.598***(0.394) 4.874***(0.129) 5.801***(0.397) 4.401***(0.241)

n 33675 33632 33159 31359

r2 0.19 0.19 0.19 0.32

Note: The asterisks represent statistical significance and are used in the conventional way

‘* p‹ 0.1, ** p‹ 0.05, *** p‹0.01’ where p is the probability of getting this result by statistical accident

The models

Table 1 Effect of IT on Life Satisfaction, Individual Level

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The models

Table 2 Effect of ICT on Sense of Freedom and Control, Individual Level

Model

(1) (2) (3)

Accessedinternet 0.158***(0.029) 0.153***(0.029) 0.148***(0.029)

WatchedTV - 0.252***(0.041) 0.238***(0.041)

Gender -0.06**(0.023) -0.058*(0.023) -0.029(0.024)

Age -0.007(0.004) -0.008*(0.004) -0.015***(0.004)

Age2 0.061(0.04) 0.068(0.04) 0.133**(0.048)

Education(years) 0.011***(0.002) 0.011***(0.002) 0.01***(0.002)

Income 0.127***(0.006) 0.126***(0.006) 0.119***(0.006)

SizeofTown 0.003(0.006) 0.003(0.006) 0.002(0.006)

WorkPartTime - - -0.065(0.048)

Self-employed - - 0.063(0.041)

Retired - - -0.049(0.051)

Housewife - - -0.104*(0.047)

Student - - -0.173**(0.051)

Unemployed - - -0.287***(0.045)

Other - - -0.161*(0.076)

Constant 5.329***(0.135) 5.631***(0.427) 5.93***(0.43)

n 33446 33406 32938

r2 0.09 0.1 0.1

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The models

Table 3 Effect of IT on Life Satisfaction with various variable/IT interaction terms

Model

(1) (2) (3) (4)

Accessedinternet 0.052(0.069) 0.335***(0.081) 0.583***(0.064)

WatchedTV 0.177***(0.039) 0.178***(0.039) 0.175***(0.039) 0.172***(0.038)

Gender -0.02(0.027) 0.029(0.023) 0.03(0.023) 0.029(0.023)

Gender*Accessedinternet 0.15**(0.047) - - -

Age*Accessedinternet - 0.001(0.002) - -

Education*Accessedinternet

- - -0.012**(0.004) -

Income*Accessedinternet - - - -0.09***(0.011)

Age -0.035***(0.004) -0.035***(0.004) -0.034***(0.004) -0.034***(0.004)

Age2 0.348***(0.044) 0.353***(0.045) 0.347***(0.044) 0.347***(0.044)

Education(years) 0.004*(0.002) 0.004*(0.002) 0.008***(0.002) 0.004*(0.002)

Income 0.225***(0.005) 0.224***(0.005) 0.224***(0.005) 0.255***(0.006)

SizeofTown -0.007(0.005) -0.007(0.005) -0.008(0.005) -0.008(0.005)

WorkPartTime -0.102*(0.045) -0.097*(0.045) -0.095*(0.045) -0.103*(0.045)

Self-employed -0.047(0.038) -0.045(0.038) -0.041(0.038) -0.045(0.038)

Retired -0.057(0.048) -0.058(0.048) -0.059(0.048) -0.059(0.048)

Housewife 0.18***(0.044) 0.167***(0.044) 0.172***(0.044) 0.167***(0.044)

Student -0.079(0.048) -0.077(0.048) -0.077(0.048) -0.085(0.048)

Unemployed -0.395***(0.042) -0.397***(0.042) -0.395***(0.042) -0.396***(0.042)

Other -0.261***(0.071) -0.259***(0.071) -0.254***(0.071) -0.259***(0.071)

Constant 5.881***(0.398) 5.826***(0.399) 5.698***(0.398) 5.638***(0.397)

n 33159 33159 33159 33159

r2 0.19 0.19 0.19 0.19

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Bibliography

Mentioned in the report

RichardLayard,Happiness: Lessons from a New Science,Penguin,6April2006.

SocialMarket Foundation.Well-being: How to lead the good life and what government should do to help(July2009),amongstaplethoraofworks.

Journal of Happiness Studies(http://www.springer.com/sociology/well-being/journal/10902).

Technology and Psychological Well-being, Yair Amichai-Hamburger et al., CambridgeUniversityPress,2009

LangdonWinner,Autonomous Technology: Technics out of Control in Political Thought,Cambridge,MA:MITPress,1977.

Free yourself from oppression by technology,YairAmichai,NewScientist,27December2009

Other writers on the potential negative aspects of technology include:

JamesGleick,Faster: The Acceleration of Just About Everything,London:Abacus,2000

NeilPostmanhaswrittenforyearsontechnologyandsociety.See Amusing Ourselves to Death,MethuenPublishingLtd;newedition (12Feb1987).Seealsohis lastbook,Building a Bridge to the 18th Century,VintageBooks,1999.

JohnKennethGalbraith,the New Industrial State,NewYork:TheNewAmericanLibrary,1968

On IT and technology

WillmottandNelson,ComplicatedLives:theMalaiseofModernity,JohnWileyandSon,2005

On a sense of freedom and control:

Development, Freedom, and Rising Happiness:AGlobalPerspective(1981–2007),RonaldInglehart,RobertoFoa,ChristopherPeterson, andChristianWelzel,Perspectives onPsychologicalScience,Vol.3,No.4

Easterlin,R.A.(2005).Feeding the illusion of growth and happiness: AreplytoHagertyandVeenhoven.SocialIndicatorsResearch,75,429–443.

Research source

WorldValuesSurvey:www.worldvaluessurvey.org

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