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DOI 10.1515/cercles-2013-0007 CercleS 2013; 3(1): 127 – 149 Marta Genís Pedra and M a Teresa Martín de Lama Can blended learning aid foreign language learning? Abstract: There has always been a debate around the issue of what it is that im- proves learning: the instruction itself or the media used for it (Clark 1983; Kozma 1994). It has also been said (Kulik and Kulik 1991; Andrewartha & Wilmot 2001) that computer mediated learning, as opposed to traditional instruction, posi- tively influences the students’ achievement. However, some researchers (Clark 1983; Schramm 1977; Wiley 2002) point out that it is not the use of media that improves learning but the strategies and the material developed for this particu- lar kind of instruction. Online tuition is a trend which is being introduced by many educational insti- tutions both as a core instructional mode, as in the case of pure on-line or blended- learning courses, or a as a complement to traditional face-to-face learning (Ko and Rossen 2010). Online asynchronous learning is implemented in order to at- tract students who desire to receive a quality education regardless of time zones, location and distance. Synchronous online learning is being used to increase in- teraction between students and teachers. In blended learning these two modalities, asynchronous and synchronous learning, are frequently combined to design full courses that promote meaningful learning. This paper will examine the benefits and difficulties of the combination of asynchronous and synchronous learning modes in blended learning and the theoretical and practical implications in the design of effective blended-learning materials for foreign language learning. Keywords: Network learning, blended learning, connectivism, learning ecolo- gies, foreign language learning, computer-assisted language learning, asynchro- nous and synchronous communication Marta Genís Pedra: Nebrija University, c/ Pirineos, 55 28040 Madrid (Spain). E-mail: [email protected] M a Teresa Martín de Lama: Nebrija University, c/ Pirineos, 55 28040 Madrid (Spain). E-mail: [email protected] Brought to you by | New York University Elmer Holmes Bobst Library Authenticated Download Date | 10/9/14 3:01 AM

Can blended learning aid foreign language learning?

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Page 1: Can blended learning aid foreign language learning?

DOI 10.1515/cercles-2013-0007   CercleS 2013; 3(1): 127 – 149

Marta Genís Pedra and Ma Teresa Martín de LamaCan blended learning aid foreign language learning?

Abstract: There has always been a debate around the issue of what it is that im­proves learning: the instruction itself or the media used for it (Clark 1983; Kozma 1994). It has also been said (Kulik and Kulik 1991; Andrewartha & Wilmot 2001) that computer mediated learning, as opposed to traditional instruction, posi­tively influences the students’ achievement. However, some researchers (Clark 1983; Schramm 1977; Wiley 2002) point out that it is not the use of media that improves learning but the strategies and the material developed for this particu­lar kind of instruction. Online tuition is a trend which is being introduced by many educational insti­tutions both as a core instructional mode, as in the case of pure on­line or blended­learning courses, or a as a complement to traditional face­to­face learning (Ko and Rossen 2010). Online asynchronous learning is implemented in order to at­tract students who desire to receive a quality education regardless of time zones, location and distance. Synchronous online learning is being used to increase in­teraction between students and teachers.  In blended learning these two modalities, asynchronous and synchronous learning, are frequently combined to design full courses that promote meaningful learning. This paper will examine the benefits and difficulties of the combination of asynchronous and synchronous learning modes in blended learning and the theoretical and practical implications in the design of effective blended­learning materials for foreign language learning.

Keywords: Network learning, blended learning, connectivism, learning ecolo­gies, foreign language learning, computer­assisted language learning, asynchro­nous and synchronous communication

Marta Genís Pedra: Nebrija University, c/ Pirineos, 55 28040 Madrid (Spain). E-mail: [email protected] Teresa Martín de Lama: Nebrija University, c/ Pirineos, 55 28040 Madrid (Spain). E-mail: [email protected]

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1 IntroductionBlended learning is an umbrella term under which a wide spectrum of learning approaches are clustered. With the emergence of digital technology, there has been a considerable variety of terms used to name this methodology which cur­rent literature typically describes as combining face­to­face and computer medi­ated learning.

It has been called hybrid learning (Hall and Davison 2007), mixed learning (Bartolomé 2004), blended learning (Vasileou 2009) or b­learning (Bañados 2006). These last terms, blended learning or b­learning, have prevailed at last as opposed to e­learning, in which content is delivered only though the Internet without the interlocutors being physically present. Both terms will be used inter­changeably throughout this article.

There have been many definitions. Osguthorpe & Graham (2003: 227) defined blended learning methodologies as “pedagogies that change according to the unique needs of learners”. Highlighting this flexibility, Thorne (2003:18) charac­terizes blended learning as “the right learning at the right time and in the right place for every individual”. Anderson (2001: 12) describes blended learning as a methodology that “combines the best attributes of electronic and traditional classroom experiences to present and reinforce learning”.

In a more comprehensive definition, Dziuban, Moskal and Hartman (2004: 3) state that blended learning “should be viewed as a pedagogical approach that combines the effectiveness and socialization opportunities of the classroom with  the technologically enhanced active learning possibilities of the online environment.”

However, a definition which comprises all the key pedagogical features of blended learning is preferred by the authors. This definition includes on­line and face­to face devices for effective learning; flexibility to adapt to the learners’ needs as regards time, place and pace; and socialization, interaction and active learning opportunities.

This article intends to analyze the theoretical implications behind blended learning, as well as to examine the reasons why b­learning aided by computer­assisted language learning can possibly aid foreign language learning.

2 Theoretical implicationsThe use of new technologies has revealed new ways of teaching and learning as instructional means have changed. In this sense, b­learning is highly influenced by the medium being used at each given teaching/learning moment (Anderson

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and Elloumi 2004). As early as in 1964, Marshal McLuhan declared that if we want to understand social and cultural change, we have to consider media as an eco­system (McLuhan 1964: 26). More recently, Prensky (2001: 1) divided people into digital natives and digital immigrants. In opposition to this, Jones et al. (2010) consider that there is not such a clear distinction. They argue that the university students’ profiles and backgrounds are varied, and therefore we should be cau­tious about “adopting technological determinist arguments that suggest that uni­versities simply have to adapt to a changing student population who are de­scribed as a single group with definite and known characteristics” (Jones and Cross 2009: 19). Nevertheless, what we can be sure of is that learners are increas­ingly adopting new technological media, very much different to formal tradition­al learning within a new learning medium, ecosystem or ecology.

2.1 Learning ecologies

In this recent learning scenario, the traditional book­based learning is out of date, and we need to talk about learning ecologies instead. These are learning structures that emulate the connections triggered in our brains when we learn (Siemens 2004).

John S. Brown (2002: 25) defined a learning ecology as “an open, complex, adaptive system comprising elements that are dynamic and interdependent”. Its characteristics are: (1) it is informal and non­structured; (2) it uses many different tools; (3) it is consistent and safe; (4) it is simple and decentralized; (5) it is fos­tered and not managed; and (6) it is connected and tolerant with failure (Siemens 2004).

In this light, students can acquire knowledge from different sources, both formally and informally, creating a network among users who learn from each other as well as from other information devices (Downes 2007). The theory of con­nectivism (Siemens 2004), described in the following subsection, tries to analyze how in a learning ecology all members and other sources of information are con­tinuously connected, sharing learning experiences and knowledge.

2.2 Connectivism

As new media and technologies are being introduced in educational contexts, the processes of teaching and learning need to be viewed from a different perspec­tive. Siemens (2004), reflecting about the inadequacy of the existing theories of learning and teaching for our technologically advanced society, explains that:

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Connectivism is the integration of principles explored by chaos, network, and com­plexity and self­organization theories. Learning is a process that occurs within nebulous environments of shifting core elements – not entirely under the control of the individual. Learning (defined as actionable knowledge) can reside outside of ourselves (within an organization or a database), is focused on connecting specialized information sets, and the connections that enable us to learn more are more important than our current state of knowing. Connectivism is driven by the understanding that decisions are based on rapidly altering foundations. New information is continually being acquired. The ability to draw distinctions between important and unimportant information is vital. The ability to recog­nize when new information alters the landscape based on decisions made yesterday is also critical. (Siemens 2004: 4).

According to Siemens, we learn in a chaotic and messy way, i.e. we are inter­ested in many issues, so we connect with other people using social and collabora­tive networks in order to interchange opinions and thoughts, and to try hypo­theses and propose alternatives. Downes (2007: 4) shares this view when he says that learning “occurs in communities, where the practice of learning is the par­ticipation in the community. A learning activity is, in essence, a conversation undertaken between the learner and other members of the community.”

Siemens (2004) also suggests a move from transmission of established knowl­edge by an instructional organization to acquisition, which involves self­selection of content according to personal interests and hobbies. He implies that the pro­cess of learning begins with transmission and follows with acquisition, emer­gence and accretion. Emergence is a cognitive process that entails reflection, in­novation and creation; accretion implies considering learning as a never­ending process.

This holistic view of learning, which is incorporated in the new social and cultural context, considers all the available information resources and back­ground and goes beyond the mere delivery of information.

2.2.1  Principles of connectivism

Connectivism relies on the following principles (Siemens 2004; Downes 2007): (1) diversity of opinions is essential for acquiring knowledge; (2) learning is a pro­cess of connecting specialized nodes or information sources; (3) learning may reside in non­human appliances; (4) what is currently known is not as important as our capacity to know more; (5) we need connections to make constant learning possible; (6) the pivotal skill needed is the ability to see connections between fields, ideas, and concepts; (7) all learning activities should be aimed at acquiring currency (accurate, up­to­date knowledge); (8) decision­making is in itself a

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learning process in which we choose what to learn and can understand that real­ity is constantly changing.

As it can be noticed, connectivism shares many principles with construc­tivism, which also considers the individual mental process when learners are actively interacting with the medium. Constructivism (Ausubel 1968; Vygostky 1992; Bruner 1960) mainly emphasizes the importance of: (1) individual knowl­edge construction; (2) individual responsibility, effort and information discovery; (3) individual differences in learning styles and strategies; (4) the active and cre­ative role of the student; (5) meaningfulness and purposefulness of learning; (6) cooperative work and interaction for effective learning.

2.2.2 Problems when applying connectivism

The application of this new paradigm can present some problems. One of these difficulties is the huge amount of information available. Our students are exposed to a lot of information, and they very often lack criteria to select it, validate it or to know the original source. This can be a problem as students might not be able to identify the original sources and consequently choose inappropriate or incorrect information (Downes 2011).

An additional problem is knowledge creation, which is not the same as knowledge consumption, as we have to build up new knowledge out of the infor­mation we receive. However, sometimes students do not realize that the sources used to support their own ideas have to be mentioned and cited, and quite often students appear to plagiarise (Downes 2007).

Evaluation can also become a difficult task for teachers. First, we have to con­sider whether any evaluation is needed and, if so, adapt old evaluation methods or establish a new assessment model from scratch in order to assess socially con­structed knowledge.

Likewise, the profiles of instructors, learners and learning materials need to change in the context of connectivism. Downes (2002: 1) claims that: “Educators play the same sort of role in society as journalists. They are aggregators, assimila­tors, analysts and advisors. They are middle links in an ecosystem, (. . .), parasites on information produced by others”. Traditionally, until now, teachers have been considered the ones that hold the knowledge, while knowledge is now “distrib­uted across a network of connections, and therefore that learning consists of the ability to construct and traverse those networks. Knowledge, therefore, is not ac­quired, as though it were a thing. It is not transmitted, as though it were some type of communication.” (Downes 2011: 1). This theory conceives the teacher as a person who helps students to learn by themselves, encourages them to find their own sources, helps them to select the resources they need, and fosters logical

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thinking and knowledge acquisition through group connection naturally via any form of technology.

This view is shared by some other theorists (Siemens 2004; González 2004; Brown 2002) who believe that knowledge is not acquired but that it just happens as connections are formed naturally by association. Thus, the activities we may undertake are very varied, as we can use all the conventional media along with the new ones such as fora, chats, videoconferences, links, wikis, blogs, web­quests, instant messenger, and many other ways.

3  Advantages and disadvantages of using blended learning for foreign language learning

Despite its drawbacks, as it will be explained below, b­learning can present con­siderable advantages in providing students with effective, low cost tuition, auto­nomous learning, interaction and socialization, collaboration and connectivity (Nicolson et al. 2011) to improve their competence in the foreign language.

As Bonk, Kyong­Yee and Tingting (2006) argue, it is not a matter of whether to blend or not, but how it is done. For this reason, when designing b­learning it is necessary to bear in mind the advantages and disadvantages that this methodol­ogy can offer.

3.1 The advantages of b-learning

According to Bonk and Graham (2005), there are several good reasons to imple­ment b­learning programmes:

3.1.1 More flexibility, easier access and self-directed learning

As discussed above, distributed or online learning allows students to reconcile their personal and working lives with their studies. Moreover, blended­learning follows a student­centred approach, and therefore student’s autonomy and re­sponsibility are fostered as learners feel in control by accessing learning materials when they need them and at their own pace, taking pauses, taking some time to reflect or consulting other information sources simultaneously. Besides, blended­learning courses offer a more flexible learning option without neglecting high human interactive learning experience. In this respect, the main issue is to design­

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ing a type of b­learning which suits each educational programme, and determin­ing the degree of alternation between synchronous and asynchronous learning.

3.1.2 Less cost and high effectiveness

Blended learning lets higher education institutions reach a wider and more dispersed audience. It is very effective because it employs the devices available from both asynchronous and synchronous learning modalities. Using this model has proved effective to improve quality and reduce costs, and reverse investment (Bonk and Graham 2005). However, return on investment cannot be calculated only through quantitative measurable factors, such as for instance the increase of success rates, reduced number of drop outs, improved faculty and student skills, etc. Return on investment also needs to take into account qualitative aspects, such as the degree of satisfaction experienced by teachers and learners.

3.1.3 Fulfillment of connectivity demands

Nowadays, higher education institutions are challenged to meet the “connectivity demands of prospective students” (Garrison and Kanuka 2004: 15). Given the growth of Internet information and communication technologies, society is being transformed in the sense that students need to be simultaneously together and apart, and to be connected to a community of learners anytime and anywhere, without being time, place and situation bound.

3.1.4 Interaction, socialization and collaboration

Blended learning promotes socialization and group integration. As students col­laborate, they establish relationships based on trust and opportunities to get to know each other and maintain group cohesion. Communication and interaction takes place face­to­face and via email, fora, chats, videoconferences, blogs, pod­casts, etc., which are used for collaborative learning and problem­solving.

3.2 The disadvantages of b-learning

Notwithstanding the above advantages, blended learning can also present cer­tain problems:

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3.2.1 The need for face-to-face human interaction

Related to the need for face­to­face human interaction (Bonk and Graham 2005) are the issues of the strength of on­line learning communities, and the way in which we can encourage student collaboration in non­face­to­face contexts. Although there has not yet been much research as to how important students feel that human face­to­face interaction is, or to what extent computer­mediated com­munication can replace this interaction, against this point, authors like Kehrwald (2007: 510) claim that “social presence plays an important role in text­based online learning environments to (a) provide information about individual social actors in the environments and (b) indicate the content, direction and relative strength of relations between pairs of actors”. He continues that “collaborative activity may extend to the development of online communities and other sup­portive social structures which not only improve learners’ productivity in terms of meaningful learning activity, but also add value to learners’ experiences by link­ing individuals to one another and improving access to supportive resources”. Rourke et al. (2001: 14), on their part, argue that in computer­mediated teaching the difficulty lies in two aspects: “to develop compensatory behaviors for the re­lative lack of non­verbal and paralinguistic communication in a text­based medium” and “to overcome the difficulty of conceiving the role of the teacher in online courses within the long established conceptual framework that we have built in the context of conventional, face­to­face teaching”. In this respect, they believe that computer­mediated communication can rely on the means to provide quality human interaction although “its manifestation looks quite different in this mediated context” (Rourke et al. 2001: 14). Perhaps the question then is to decide when and for what purpose we are using the different learning modes available. In this sense, Nicolson et al. (2011) emphasize the importance of peda­gogical aims first and foremost, as in blended learning all learning modes can be present but at different moments.

3.2.2 Students’ self- regulation

Students can choose and adapt learning to their personal needs and availability (Bonk and Graham 2005). They can also learn while they are collaborating. How­ever, collaborative work needs training in order to reach its full potential. Online learning also requires a great amount of disciplined training for students to suc­ceed (Bonk and Graham 2005). In this sense, we need to design blends which support the learner’s increasing autonomy and self­discipline. The problem then

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is how much and what type of guidance learners need in order to self­regulate their access to education.

3.2.3 Acceptance of ICT and training

Some teachers and students do not feel prepared to assume their new roles. Some are not willing to accept the increased demand of time (and perhaps lack of re­ward) that blended learning implies. Besides, some faculty members fear that certain on­line platforms are so rigid that there will not be much room left for teachers’ creativity and initiative. Furthermore, there is still a view of ICT as a  counter­world rather than a complementary world to traditional teaching (Bartolomé 2008), although increasingly teachers view ICT favourably and blame their reluctance on their lack of skills to apply it in their own learning. In this scenario, the only option is to provide students and faculty with the necessary instruction in order to become familiar with the usage of tools required to succeed in blended learning contexts (Park and Son 2009).

3.2.4 Access problems

As already stated, b­learning enables higher education to reach a wider and more diverse portion of student population (Garrison and Kanuka 2004). However, there is still a digital divide among groups in terms of access to, use of, or knowl­edge of ICT. This is mainly due to economic reasons or computer illiteracy, which can act against democratization of education. In this scenario, some students may be excluded from the accessing quality education due to their economic re­sources or because they are computer illiterates (Hvorecký 2004). Other access problems include, for instance, technical and communication problems, which are of no less importance but which are out of our reach.

3.2.5 Failure in rethinking and redesigning teaching

The success or failure of blended learning lies on the faculty adoption of effective practices. Implementing blended learning cannot be made just by “stretching the mold” (Collis and Van der Wende 2002), i.e. using the same traditional teaching procedures and materials and uploading them to on­line platforms. Blended teaching needs to integrate effectively all the tools (face­to­face and ICT). We have to learn to adopt technology in a new manner, in such a way that we do not just

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adapt new technologies to support old practices. We also must avoid oversimpli­fying the contents and the activities because of the delivery mode we are using. Creating a blended environment depends on the educational context and the needs that the programme in question is designed to meet. Different environ­ments require different blends.

3.2.6 Institutional support

Finally, higher education institutions must be aware of the transformative poten­tial of blended learning, and they must provide the necessary assistance and guidance, technical support and tool training to implement flexible blends adapted to their particular needs. They must also support necessary refinement of the b­learning model in question (Bonk, Kyong­Jee and Tingting 2006).

4 Common elements in blended learning

4.1  Why and how to apply the common elements of blended-learning

There is not a standard blended learning approach, as regards the proportion of face­to­face and computer­mediated teaching, or regarding which tools should be used in order to produce the most effective learning (Bonk, Kyong­Yee and Tingting 2006). Nevertheless, we can describe some common elements which are present to a greater or lesser extent in all blended learning approaches (Alcides Parra 2008; Bartolomé 2008; Bonk and Graham 2005; Thorne 2003). These ele­ments are explained in the following sections and summarized in Appendix 1.

4.1.1 Face-to-face sessions

During face­to­face classes, teachers and students socialize and interact in flexi­ble groupings. A global approach to knowledge is introduced, key aspects to study are suggested, opinions are exchanged and argued, and acquired knowl­edge is applied to practical contexts. As these sessions are live, they are essential to provide students with guidance, tutorials, motivation, and the generation of group dynamics and supervision of activities (Carman 2005).

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4.1.2 Practical activities

Through practical activities autonomous learning is fostered. Learners actively acquire knowledge mediated by texts and digital materials. Students learn by do­ing and they have contact with real­life experiences. For Bartolomé (2008) the use of resources in an independent way is one of the greatest contributions of the Internet, in any of the forms that independent activities may adopt: simulations, tutorials, case­studies, problem­solving exercises, etc.

4.1.3 Communication tools

These technological elements are used to favour continuous synchronous and asynchronous communication between all participants in the learning process. They can take the form of fora, chats, distribution lists, group mails, webquests, blogs, wikis, audio­ and videoconferences. Previously, communication tools were highly dependent on written communication, where non­verbal communi­cation was hardly present, and group dynamics through computer­mediated communication could not be compared to in­campus group cohesion (Garrison and Vaughan 2008). Nowadays, virtual discussions in real time over video­ and audio­conferences are progressively gaining ground on the traditional chats or fora as interactive communication tools.

4.1.4 Evaluation resources

The aim of evaluation is not only to give students a grade but to provide them with comments on their performance that facilitate follow­up and self­ assessment. Formative evaluation allows teachers to check their students’ progress and pro­vide feedback on activities and tests. Some evaluative elements can be tradi­tional, such as personal interviews, small group sessions, class­group sessions, active participation in class activities, etc. Other evaluative elements can be new, based on multiple­choice tests, collaborative work, critical thinking assignments, frequently­asked questions, questions in the fora, inquiries through e­mails, ac­tive participation in audio­ and videoconferences, etc. (Carman 2005; Garrison and Vaughan 2008).

4.1.5 Virtualized contents

The Internet has brought with it new ways of distributing resources and providing students with information. Content in blended learning is formatted in such a

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way that it can be transmitted virtually, in accordance with the digital resources available (Carman 2005). Students are offered information in various formats, in­cluding: audiovisual, like youtube or podcasts; textual, such as word or pdf files; or hypertextual, like links to websites or blogs. This virtual content is flexible and motivating enough to foster students’ self­learning in the format which best applies to each individual learner.

4.1.6 Group work

Groups are considered very important in the completion of higher education studies (Bartolomé 2008). Therefore, collaborative work should be an integral element of blended learning at university as well. Group work and collaborative activities help students to develop interpersonal, intercultural, social and civic competences.

4.1.7 Personal work

In blended learning, students must be flexible and positive, and adapt them­selves to manage and use these technologies. It is essential that they have clearly in mind that fewer classes in blended learning do not equal less work (Garrison and Vaughan 2008). They have to accept the responsibility to complete individual and team activities. Therefore, they must actively participate in the learning and teaching process by planning and organizing their time effectively, collaborating in group work, providing their ideas and knowledge to the group through the fora, chats and in all the proposed activities.

4.1.8 Tutors

From a pedagogical point of view, tutors are facilitators of all the knowledge which is directly or indirectly integrated in the course. They must overcome the initial difficulties and train themselves in this technology; they must design and develop interactive materials to foster independent study; they have to under­stand the rationale of technology­mediated distance education; and they need to adapt their teaching delivery to the blended learning situation. From an organiza­tional point of view, tutors must also prepare the course agenda and procedures, including all the different interactions between teachers and students, among groups of individual students, or between class groups with other experts. Be­

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sides, they must evaluate the students’ achievements, and discover their atti­tudes and perceptions. From a social perspective, tutors have to create a friendly environment, encourage students to use this technology, increase group cohe­sion, foster group work, and hold regular, respectful and attentive communica­tion with them (Garrison and Kanuka 2004; Bonk and Graham 2005).

4.2  Asynchronous and synchronous communication and learning modes

Independent from the use of more or less face­to­face and technology­mediated teaching, adopting blended learning implies the use of both synchronous and asynchronous learning and communication modes (Sharma and Barrett 2007).

When using asynchronous tools, learning can occur at different times as determined by the learners without the need of having an interlocutor at that moment. On­line tools like virtualized contents, learning paths, fora, e­mails, etc. belong to this group (Hiltz and Goldman 2005). Although not all asynchronous tools have the same features, and characteristics are also shared by a few syn­chronous tools, following Hrastinski (2008), we can describe some general fea­tures for asynchronous tools:– Flexibility. Students can access information as many times as they need it,

wherever they wish with the only requisite of Internet connection.– Gradation. For pedagogical reasons, contents are placed in a specific order to

ensure the students’ correct and progressive knowledge acquisition.– Feedback. Asynchronous tools provide self­assessment tests, explanations,

extra practice and tutorials on problematic areas to provide revision and re­inforcement. Besides, frequently asked questions can guide learners in the learning process.

– Reflection. Asynchronous communication and learning modes do not occur in real time and, therefore, students can take the time to reflect on the con­tents and the practical activities without the pressure of having to respond immediately as in live interaction.

In synchronous learning experiences, on the other hand, the instructor and the students come together at the same time in a live learning event. Video­conferencing, instant messaging and chat belong to this group. These tools intro­duce some dynamism to traditional on­line devices in order to improve learners’ motivation and foreign language skills (Clark and Kwinn 2007). Synchronous learning tools have the following features (Hrastinski 2008):

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– Flexibility. In­campus and on­line classes are usually scheduled during a time slot which allows learners to reconcile their studies with other personal and professional activities. Besides, like asynchronous tools, these tools permit students to attend classes from any location as long as they have access to the Internet.

– Interactivity. These tools allow real­time communication both between teachers and students and among groups of individual students, fostering interaction and collaboration. Besides, they offer the advantage of offering learners immediate feedback.

– Collaboration. These tools also support e­learners in the development of learning communities. They foster group cohesion and adherence. Learners and teachers usually experience synchronous learning as more social. Through continuous contact they help students to feel that they are partici­pants in the community rather than isolated individuals in the virtual space.

The debate, however, should not be which of these two communication and learning modes is the best, but when, why and how to use the different learning methods available. As Andrews and Haythornwaite (2007) argue, there are three types of communication which are essential for building and supporting e­learning communities: communication related to content, communication for task plan­ning, and communication for providing social support. In communication re­lated to content, students will need to ask or answer questions related to content, share information and express their own ideas. For task planning, students have to communicate in order to plan and coordinate work, as well as to negotiate and solve possible conflicts. Finally, in communication for providing social support, learners need to express their emotions, provide support and socialize outside class work.

Hrastinski (2008) also describes the concepts of personal and cognitive par­ticipation linked to synchronous and asynchronous e­learning. Personal par­ticipation increases motivation and is more appropriate for easy information exchanges, including the planning of tasks and social support. Cognitive partici­pation, on the other hand, increases reflection and the ability to process informa­tion. It occurs more often for complex reflection and discussion. According to Hrastinski (2008), synchronous learning supports better personal participation, while asynchronous tools are a good foundation for cognitive interaction.

The combination of these two types of learning and communication modes enriches students’ learning. Synchronous tools are essential to support learners in getting to know each other and for task planning. However, for the discussion of complex issues, when time for reflection is necessary, asynchronous tools are considered a better choice.

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4.3 Computer-assisted language learning (CALL)

The use of new media and information technologies for language learning and teaching has become a discipline known as Computer­Assisted Language Learn­ing (CALL), which mainly lies in the fields of Psychology, Second Language Ac­quisition and Computational Linguistics (Murphy and McTear 1997). On the one hand, from the field of Psychology, CALL can help us explain what happens when learning occurs. The main theories applied in the field are behaviourist and hu­manistic approaches. Although the former is only applicable at a lower scale, drills and mechanical practice still exist in language learning. Humanistic ap­proaches can allow us to understand all the contextual and personal variables which can affect and influence learning. On the other hand, Second Language Acquisition has developed research methodologies which can be applied in CALL as well. The study the inter­language, as regards the effects of L1 on L2 learning, demonstrates common acquisition and development orders. Moreover, Second Language Acquisition considers learners’ linguistic environment and personal factors such as age, aptitude, motivation, personality, cognitive styles, etc. (Chapelle 2005).

Traditionally in CALL, computers could act as tutors or as tools (Levy 1997). As a tutor, the computer assumes the role usually given to the teacher, for exam­ple, evaluating the students’ output. It offers flexibility at different levels, as re­gards access time, geographical location and learning pace; and it must provide timely, accurate and appropriate feedback. CALL tutors must be reliable as they are sometimes the only information source. Currently, CALL tutors can only deal effectively with certain language skills. As a tool, CALL programmes work as an aid to the teacher in language learning situations. The tool does not follow a fixed methodology and the learner is in direct control. However, CALL has recently evolved into “a virtual environment where learners can collaborate and interact with a wide variety of native speakers” rather than just tools or tutors (Schwien­horst 2012).

All the synchronous and asynchronous learning and communication tools discussed above are CALL tools. When used for foreign language learning, asyn­chronous tools can aid students to train in their receptive skills, as students can access written texts (although mainly at word or phrase levels) in different for­mats and recorded materials in video and audio files. Synchronous tools intro­duce the dynamism and interactivity to CALL which asynchronous tools lack. Interaction in in­campus classes and audio and videoconferences greatly im­prove learner’s motivation and linguistic skills. They allow learners to practice and improve their receptive and productive oral skills in an integrated way and for a real and meaningful purpose (Liu 2011).

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According to Egbert and Hanson­Smith (2007), Computer­Assisted Language Learning has the following positive features:– Interaction in the target language. Computer­based technologies facilitate in­

teraction with different audiences. Moreover, learners can interact with the computer, have to use the target language in exercises and can practice as much as they need it.

– Authentic tasks. Technology can be used to create authentic tasks using a great variety of resources, including computer programmes and telecom­munication tools for meaningful interaction. Besides, CALL can provide op­portunities to obtain and produce comprehensible input and output in real communicative contexts.

– Feedback and reinforcement. Providing almost immediate feedback is bene­ficial for the learner. In the traditional classroom setting it may not always be possible to provide immediate feedback to every individual learner. Com­puters, on the other hand, allow learners obtain feedback by just clicking a button. They can test their knowledge and learn from their mistakes by checking their correct answers, comments and explanations.

– Guidance. Learners are guided through their learning process, taking into ac­count different learning styles. CALL can guide students and cater for differ­ent needs, as it provides many possibilities for adapting activities to students’ diverse personal needs.

– Stress-free learning atmosphere. In CALL, learners work in an atmosphere with an ideal stress and anxiety level, as they do not feel the pressure of face­to­face interaction. Computers do not make students feel exposed, as in more traditional settings. In CALL, shy students can learn within a sheltered context.

– Learner autonomy. CALL programmes foster self­directed study, autonomy and independence. Learners can work at their own pace, access information several times and repeat tasks. Moreover, CALL programmes have the poten­tial to provide additional information to the learner through links to other sources.

– New types of exercises. There is an immense variety of exercises available in CALL. This helps learners to maintain a high level of motivation. Activities are delivered in innovative and varied formats (for instance, audio, videos, graphics, pictures or images). A multisensory approach can enrich the learn­ing process of learners.

– Motivation. Learners are highly motivated when using CALL. Motivation fos­ters greater effort on the side of the learner and thus also results in greater language performance. CALL, through stimulation and personal challenge, can raise students’ motivation (Dörnyei et al., 2006).

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CALL represents a great technological improvement for foreign language learning, and if used correctly, it can increase students’ communicative compe­tence in the target language. It could be argued, however, that the use of CALL could cause some kinds of antisocial behavior (Wellman and Gulia 1997). If the methodology focuses too much on training language items in isolation, the ulti­mate goal of foreign language learning, which is communication, could possibly be neglected.

5 ConclusionsThat learning technologies must play a key role in the future of education is obvi­ous. The question is whether the educational institutions are ready for the change from traditional practices to this challenging new paradigm that demands an unyielding and unavoidable adaptation towards a technologically enhanced panorama.

In order to be successful in this endeavour, creativity and innovation have to go hand in hand, not only in relation to technology but also in teaching and learn­ing. The adoption of a blended learning approach can bring academic excellence and competitive advantage to our students, as it increases motivation and en­gages students in a first­rate learning experience, with the aid of both asyn­chronous and synchronous learning and communication modes. Both modes provide flexibility in learning access, the former allowing gradation, reflection and a certain degree of feedback, and the latter adding interactivity and real­time collaboration.

B­learning possibilities are varied as they should provide solutions to differ­ent needs and conditions. However, certain common elements are essential for blended methodology, namely face­to­face and online sessions, virtualized con­tents, independent and practical activities, evaluation resources, tutors, commu­nication tools, and personal and group work.

Besides, when implementing a blended­learning method, it is important to take into account which of the two communication and learning modes, synchro­nous or asynchronous, are likely to be used for each of the learning and teaching tasks at hand, i.e. for content communication, task planning or social support, or for personal and cognitive participation. On the one hand, synchronous tools are essential to support learners in getting to know each other and for task planning. On the other hand, for the discussion of complex issues, when time for reflection is necessary, asynchronous tools are preferred.

All the synchronous and asynchronous learning and communication tools can be used as CALL tools, since they make use of new media and information

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technologies as an aid to teachers in language learning situations. Asynchronous tools in foreign language learning are ideal for working online with receptive skills, whereas synchronous tools introduce to CALL the dynamism and interac­tivity which asynchronous tools lack.

For all these reasons, blended learning tools can represent a great improve­ment for foreign language learning, increasing students’ communicative compe­tence in the target language. The combination of asynchronous and synchronous learning and communication modes can help students experiment in intellectu­ally stimulating and meaningful activities within a truly revolutionary project.

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Appendix 1: Why and how to apply blended-learning common elements

B-learning element Why How

Face-to-face sessions

–  Live socialization and interaction

–  Global approach to knowledge

–  Guidance and supervision–  Motivation–  Group dynamics

–  Flexible groupings–  Introduction of key aspects–  Exchange of opinions–  Practical application of

knowledge–  Tutorials

Practical activities –  Autonomous and reflective learning

–  Contact with real life experiences

–  Learning by doing–  Texts and digital materials–  Simulations, tutorials,

case-studies or problem-solving

Communication tools

–  Continuous contact and group cohesion

–  Synchronous and asynchronous socialization and interaction

–  Fora, chats, distribution lists, group mails, webquests, blogs, wikis, audio and video-conferences

Evaluation resources

–  Learner’s follow-up and assessment

–  Students’ progress check–  Feedback of activities and

tests

–  Personal interviews, small group sessions, large group classes, active participation in class activities, etc.

–  Multiple-choice tests, collaborative work, critical-thinking assignments, frequently-asked questions, issues in fora or e-mails, active participation in on-line activities, etc.

Virtualized contents

–  Internet resources and digital formats available

–  Flexibility–  Motivation–  Independent learning–  Adaptation to individual

needs

–  Audiovisual (youtube, podcasts, etc.)

–  Textual (word, powerpoint, pdf documents, etc.)

–  Hypertextual (links to websites, blogs, etc.)

Group work –  Collaboration–  Shared responsibility–  Development of interpersonal,

social and civic competences

–  Team activities

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BionotesMarta Genís Pedra is Director of the Department of Applied Languages at Nebrija University (Madrid, Spain). Specialized in bilingual education, sociolinguistics and pragmatics, she also directs the Master’s degree in Bilingual Education, a blended­learning course in which she teaches Sociolinguistics and Pragmatics and English Literature and Culture.

Mª Teresa Martín de Lama is an Associate Professor at Nebrija University (Madrid, Spain) who has specialized in the application of ICT to second language learning, sociolinguistics, pragmatics and bilingual education. She has been coordinator of the Master’s degree in Bilingual Education, wholly run through b­leaning, and currently teaches several subjects related to foreign language learning through on­line and blended­learning methodologies at the Department of Applied Linguistics.

B-learning element Why How

Personal work –  Acceptance of personal responsibility

–  Active participation

–  Individual activities–  Active participation in group

activities (class discussions, fora, chats, blogs, etc.)

Tutors –  Facilitation of knowledge–  Organization of learning-

teaching process–  Promotion of socialization

–  Adaptation, design and development of interactive materials

–  Preparation of course agenda and procedures

–  Evaluation of students’ performance

–  Discovery of learners’ attitudes and perceptions

–  Creation of a friendly environment to increase group cohesion

–  Guidance in the use of technology

–  Promotion of group work–  Holding of regular meetings

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