Campaign UpdateDiana Dowdle, Campaign Manager

David Grayson, Clinical Lead

Improvement Framework for Scottish Government

• Patient Safety Collaboratives

• Healthy Communities Collaboratives

• Maternity Care Quality Improvement Collaboratives

• Early Years Collaborative

Early Years Collaborative Learning Session 3

Primary Drivers

Leadership & Culture

•Improved management and quality of care

•Improved leadership, culture & planning

Early Years Leadership work stream

•Provide leadership system to support quality improvement across Early Years Collaborative

Healthy Hearts - Community Rehabilitation

Well Managed Pain

Memory Team

Gout Busters

Mental Health Short Stay

Healthy Skin

Helping at Risk People

SMART (Safer Medical Admission Review Team)

Inpatient Care for People with Diabetes

Enhanced Primary Mental Health

Supporting Life After Stroke

Environmental Cleaning

Franklin Co-ordination Service

ACE ( Acute Care for the Elderly)

Medical Assessment Unit

Saving Limbs, Saving Lives

Timely

Effective

Efficient

Equitable

Safe

Patient/Whaanau Centred

To continue giving back healthy and well days to our Counties

Manukau community by

1 July 2014

AIM

Measures:•EC Presentation•Length of Stay•Readmission•Admissions•Occupancy•Dot Days

Driver DiagramPrimary Drivers Collaborative

The Steps to Change

Building Change through Communications

• Builds Will

• Sustains energy

• Improves healthcare

• Scale up

• Spread

• Saves Days

Communications Bundle

1. Aim: What’s your message

2. Audience: Who do you need to engage?

3. Channels: How will you reach your audience

4. Story: How will you engage your audience

5. Review: What will you learn for next time?

Andrew Cooper, Head of Communications

& Marketing, NHS Wales Improvement

What’s your message?

What do you want to achieve?

How do you want people to

respond?• Profile your

work/learning/successes• Share ideas from collaborative

meetings• Data/ improvements made• Actions

What are we trying to accomplish?

How will we know that a change is an improvement?

What change can we make that will result in improvement

Model for Improvement

Act Plan

Study Do

Who do you need to engage?

• Your networks

• Your colleagues

• Patients and whaanau

• Your division/agency

• Leadership/ managers/clinical leads

• Local/ Regional/ National/ International

“Build your community”

10 Key factors for sustainability

©NHS Institute for Innovation and Improvement 2006

@LynneMaher1

How will you reach your audience?

• Your channels/networks• Your colleagues and

their channels• Interested parties• People you don’t know• Presentations• Conferences/forums• Published papers

How will you engage your audience?

• Leaders ‘walk arounds’/site visits

• Quality issues on senior leaders meeting agenda’s

• Stories – patients,

community, staff.

• Videos/ blogs/ posters

• Dashboards / data

• Road shows

• Reports

@20KDaysCampaign@EYCollaborative@KoAwatea

@Graymattrs@DianaDowdle@sasanof@BrandonB_ISC@LynneMaher1

#20KDays

What will you learn for next time?

13 Phase 1 Collaborative teams

8 Collaboratives implementing permanently

16 Phase 2 Collaborative teams

What worked- What didn’t?

What will you learn?

How will you share experiences with others?