Questions and answers for Superior Tanker Shuttle Accreditation

Q. How can I find out if my home is eligible for reduced fire insurance rates?

A. Residents can look up their street online at www.strathcona.ca/fireinsurance or call 780-410-8551 (Monday to Friday, 8:30 a.m. to 4:30 p.m.) to see if their home is located within the area identified by the insurance industry for reduced rates.

Q. Who do I call to ask about reduced fire insurance rates? A. Once you have determined your home is located within the eligible area,

please contact your home insurance agent for more detailed information about the type, size and spatial separation requirements for reduced fire insurance rates and if you qualify.

Q: How much of a reduction can I expect? A: If you are eligible to receive a reduction on your home fire insurance,

please contact your home insurance agent to find out rate details. There are many factors that may affect your rate.

Q. Who decides what homes are eligible for reduced rates? A. Accreditation to deliver superior tanker shuttle service by Strathcona

County Emergency Services (SCES) was awarded by the Fire Underwriters Survey. Requirements for this accreditation are stringent and verify that SCES can deliver the minimum accepted water flow to an expanded area around Fire Stations 1, 3 and 5 to single detached homes in the event of a fire.

The rates are set by the Canadian Fire Insurance Grading Index. The majority of insurance companies consult this index to see if home owners qualify for reduced rates. The insurance companies must subscribe to the Fire Underwriters Survey to pass along the fire insurance rate reduction to the home owner

Q: I live in a condo. Am I eligible for the reduced fire insurance rates?

A: No. The reduced fire insurance rates apply only to detached homes (that do not have another structure in close proximity to it), including:

Single detached, suite single detached, single nonresidential (e.g. showhomes)

Manufactured, moveable

Q. I live right near a County fire station. Why isnt my home eligible for a reduced insurance rate? A. Many detached single family dwellings located near County fire stations

already receive reduced fire insurance rates. This accreditation expands the coverage area of homes around Stations 1, 3 and 5 that may be eligible for reduced rates. Homes near Stations 2 and 4 do not benefit from tanker shuttle accreditation.

Q. What is an approved water supply? A. An approved water supply can provide adequate and reliable water supply

every day of the year to extinguish fires in the municipality, particular buildings or building groups. This is defined in the National Fire Prevention Associations (NFPA) 1142 Standard on Water Supplies for Suburban and Rural Fire Fighting. Additional information can be found at www.fireunderwriters.ca/superiortankershuttle_e.asp

Q. How did Strathcona County receive this accreditation? A: Strathcona County Emergency Services applied for this accreditation

through a rigorous testing process that measures the requirements for hydrant protection, as set out by the insurance industry. The Superior Tanker Shuttle Service enables emergency responders to extinguish a fire at a faster rate. Strathcona County is the first municipality in Alberta, Saskatchewan and Manitoba to receive this accreditation.