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Caltrans EOC, COOP/COG and
TRB ICS Training for Field Level Transportation Supervisors and
Staff
Presenter: Dan Goodrich
What is the connection? Caltrans District Emergency Operations Center Training: State OES Approved Course of Instruction 8 Hours
Continuity of Operations/ Continuity of Government for Caltrans: The Role of the COOP/COG Branch
Seminar
NCHRP 20-59 (30) ICS Training for Field Level Transportation Supervisors and Staff
Sponsored by Transportation Research Board
Respond, coordinate and support
Victim, maintain essential functions
Dealing directly with the incident
Incident Command (Field Operations)
COOP/ COG
Branch Director
Emergency Relocation
Group
Essential Functions
Human Capital Relocation
Temporary Long Term
Management Section
PIO
Operations Section
Logistics Section
Plan/ Intel Section
Fin/ Admin Section
Safety Officer
Liaison Officer
Policy Group
3 6/30/15
ICS
SEMS (EOC)
COOP
How SEMS/COOP/ICS function together
Background on TRB ICS project • State DOTs are required by NIMS (HSPD-5, 2003) to offer ICS-100
and IS-700 for all personnel who may be part of a field response using ICS, with supervisors needing ICS-200 and perhaps above
• State DOT field-level personnel may have little exposure to ICS beyond the computer-based or workbook-based class
• ICS is a seldom-used skill for most State DOT field personnel • State DOT personnel would benefit from a more interactive
approach to delivering the ICS information, based on principles of andragogy, as expressed in the sandbox approach to training
• State DOT personnel need to be able to assert their roles in ICS to personnel in other professions who may not understand transportation personnel as emergency response providers
In theory there is no difference between theory and practice. In practice there is. -Yogi Berra
9. Interview Washington, Idaho and Massachusetts DOTs regarding usefulness of materials (Note: Amtrak Northeast Corridor was added due to fatal derailment in Philadelphia) 10. Pilot the ICS course with 4-5 Caltrans districts (Note: nine Caltrans districts had received the training and provided feedback by the report deadline; all evaluations were included) 11. Meet with NCHRP panel 12. Create final course materials based on panel feedback 13. Create final report 14. Submit final report, including materials in electronic form for customizing and PPT for website
1. Review existing ICS courses 2. Create 1-hour PPT Basic ICS for Field staff • Based on participant feedback the practical application portion was expanded • Based on Panel peer review the course was updated 3. Create 3 15-minute PPT training modules 4. Create 4 10-minute scenario-driven exercises 5. Create ICS Quick Start Cards 6. Create Supervisor’s folder 7. Create checklists of personal and family emergency kit items 8. Interview Texas, Tennessee and Florida regarding events to use for scenarios. (Note: due to scheduling conflicts Skagit River bridge collapse was substituted for Texas (interview)
TRB
TASK
S
Desi
gner
impo
sed
requ
irem
ents
• No power or Internet • No printers or copiers • Time gap between training and use as much as two years (seldom
used skill) • Use will be at 2:00AM with no warning, in the rain • Implement immediately • Frequent incorporation of assets and turnover of command • Enable self briefing • Customizable • Scalable • LOW COST (longevity and growth potential) • Had to prove the value to the supervisors and staff • Needed to be able to incorporate supervisor and staff input • Be prepared to gut the entire process if necessary and start over if:
• A better idea presents • The concept is counterproductive to what the supervisors and
staff are trying to accomplish
ICS for Transportation: 5 Possible Roles
• Operations Section
– Wildland fire, Idaho • Technical specialist
– Bridge inspectors, Napa Earthquake, California
• Unified Command – Hurricane Sandy, New
Jersey • Assume command
– Mudslide, Golden Gate Bridge
• Incident Commander – Event occurs right in front
of you – SWARM maintenance, Los
Angeles
Family Preparedness Is The Key for Keeping Employees at
Work • Family
preparedness • Family plan • Family supplies • CERT
• Personal Preparedness
• Car kit
Photos by Edwards and Goodrich
Feedback from Class Participants 1. The ICS seminar was useful for me in my State DOT role: [205 responses]
5. Today’s ICS seminar and exercise provided adequate information for me to work effectively in an ICS event: [197 responses]
Question 1
5 4 3 2 1
55
36
11 4
99
72
79 33
11 3
Find
ings
1. State DOTs have used ICS in the field in a variety of events, and have faced the same challenges of integrating with other professions efficiently, although the degree of integration varies among states, and between urban and rural settings.
“In urban areas the highway patrol will be at the scene in a few minutes, but in rural areas of the state, the [State] DOT staff may have to start ICS.” “We always have unified command when the railway is involved.”
2. State DOT field level staff members understand and retain more from ICS training that is transportation-specific, where the illustrations and examples closely match their personal work environments, and where interactive teaching methods are used.
“For field staff, sitting in front of a computer [for IS-100, IS-200 and Is-700] does not result in learning that is retained.” “New employee orientation” and “promotion-based academies” are being used for basic and advanced ICS training in many State DOTs, so refresher training is needed.
3. ICS is a seldom-used skill for most State DOT field workers and supervisors, so simplified guidance for starting and using ICS is beneficial, including guidance on five different aspects of ICS where State DOT personnel may work or lead.
Every time history repeats itself, the price goes up. -Arnold H. Glasgow
Find
ings
con
t. 4. State DOTs will benefit from taking a standardized set of
guidance materials and being able to customize the details to match their individual circumstances, such as staffing and hazards.
Courses and Quick Start Cards will be provided in Word format to facilitate customization, along with instructions for constricting the Supervisor Folder.
5. Guidance developed for State DOT field workers can be easily customized to meet the needs of rail-based transportation agencies.
“Conductors already focus on passenger and crew safety in an emergency, while station and track staff could fill other ICS roles.”
6. Family and individual preparedness is crucial in having State DOT field-level staff remain at work or return expeditiously in a regional disaster, such as flooding, snow storms, power outages.
“Our CEO has been emphasizing getting the family ready to keep employees on the job.”
Questions?
• Dan Goodrich MPA, CEM,MEP • [email protected] • 408/807-0830
• Frannie Edwards PhD, MUP, CEM
