Callista Multifunctional PMSI Automatic, integrated guest call logging for hotels

Direct to your PMS.

Callista Multifunctional PMSI automatically logs, prices

and posts all your guests’ calls to your front-of-house

system for integrated guest billing on checkout.

It provides constant monitoring to ensure calls have

been received by your front-of-house system which

means you’ll never miss another call. When your FOH is

off-line for backups or for any other reason, Callista

Multifunctional PMSI will automatically buffer all calls

and then transmit them when your FOH is back online.

Multi-layered.

All the multi-layered and powerful features of Callista

Multifunctional are also available to you with the PMSI

interface. Automatic, scheduled reports, hotel department

and phone reports, automatic backups and the powerful

and flexible Price Modification feature which lets you set

up, maintain and control your own customized call pricing

plan to maximize your investment in your phone system.

Callista Multifunctional Reports

Instant support & upgrades.

Our Help Desk operates continuously 24 hours-a-day NZST from

7am Mon to 1am Sun and from 7am Sun to 1am Mon. Access is

instant via our Callista Support Calling Card and if you have Callista

Cover, this service is free whenever you need support or system

upgrades.

About Callista Cover About the Calling Card

The Callista Group

PO Box 34480 | Auckland 0746 | New Zealand

Barclays Bank Chambers | Bridge Street | Stratford-Upon-Avon

CV37 6AH | United Kingdom

New Zealand | +64(0)9 9518150

Australia | +61(0)7 30538377

United Kingdom | +44(0)1608 610025

USA | +1(0)832 6960849

info@callista.net | sales@callista.net | www.callista.net

CALLISTA, AURELIAN & CONTROL PHREAK are registered

trademarks of The Callista Group Limited.

Copyright © 2019 The Callista Group Limited.

Callista Multifunctional PMSI in brief

• Automatically logs, prices & posts guests’ calls to front-of-house system for inclusion in guest

checkout invoices

• Constant call monitoring to ensure all calls are received by front-of-house system

• Unlimited call buffering when front-of-house is offline for backups or other procedures

• Automatic re-transmission of calls when front-of-house system is back online

• Automatic, scheduled reporting

• Hotel department and telephone reports

• Automatic system backup

• Customized call pricing

• Directly supports Fidelio, Fidelio Express, Opera, Roomaster, Alacer, Lanmark, Maestro, Agilsys,

Welcome, Protel, Innsite, Citadel, Brilliant, Guestline & Hirum

• Emulates FCS WinSuite for instant replacement for call processing

• Supports Comtrol Lodging Link providing call logging to many PMS systems

• Can also be used to provide processed call data directly written to SQL database

Minimum PC specs