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8/12/2019 Call Performance Issues.docx
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Call Performance Issues
at3g,performance,tutorial
Got some reading which i though useful for u who work on network performance or fault management, kinda
action that can taken in solving common issue in 3G network.
Behaviour Problem Description Possible solutionsCall set-up
failure
Call drop
Poor coverage
areaIf problem is poor
coverage, this means
poor RSCP (
8/12/2019 Call Performance Issues.docx
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Behaviour Problem Description Possible solutionsCall set-up
Failure
Call drop
High PrxTotal
due to UL
Externalinterference
The PrxTotal level is
significantly higher than
expected in no/low loadconditions.
Try to figure the possible
area/direction of the
interference by checkingPrxTotal level on
neighbouring cells.
Alternatively use spectrum
analyser & directive antennato locate interferer.
Inform operator/regulator
about the found conditions.
Check if auto tuning range
is large enough (20 dB).Call set-up
failure
Call drop
High PrxToatal
due to wrong
MHA settings
The PrxTotal level is
significantly higher than
expected in no/low loadconditions.
MHA settings should be
checked, see more in
reference [7]
In case of MHA is used in
BTS check MHA and cables
loss parameters, otherwisePrxTotal value will be toohigh.
(If MHA parameter is set to
ON, Cable loss parameter is
used, Cable loss = Real
MHA gain = Feeder loss
parameter)Call set-up
failure
Call drop
High Prxtotal
due to
Installation
problems
The PrxTotal level is
significantly higher than
expected in no/low load
conditions.
Check the antenna
installation as the last
alternative in high PrxNoise
case.
Cell set-up
failureBad RRC
connection set-
up success rate
due to slow Ue
cell reselection
RRC connection set-up
complete message not heard
by BTS.
Set parameters so that
reselection process will start
earlier:
Qqualmin, Sintrasearch and
Qhyst2 as per latestrecommendation [8]
Long call set-up
timeLong time
interval for sync
between RNC
and BTS before
connection
The value of Parameter
N312 is too high: maximum
number of in sync
indications received from
L1 during the establishment
of a physical channel
Use smaller value N312 (2,
recommendation is 4).
Use Actix for checking the
call set-up delay (L3
messages).
Use call set-up time
optimisation feature
Dynamic setting ofActivationTimeOffset
(possible in RAN1.5.2 ED2)
enables 200 to 500ms
reduction for set up delay.
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Behaviour Problem Description Possible solutionsDropped call SHO to wrong
cell will cause
drop call.
Overshooting cell come
temporarily into active set
and forces a suitable servingcell to be dropped out. Later
RSCP suddenly drops in the
wrong cell and causes adropped call because there
is no neighbour defined.
Pan away overshooting cell
if it is too close to the
serving cell, otherwise applydown tilting as well.
Dropped call Cell sufferingfrom UL
interference =
DL (CPICH)
coverage much
bigger than UL
coverage
As the UE Tx power is not
enough for target cell
synchronisation, the SHO
fails which will cause call
drop later.
Use cell individual offset
(negative value) parameter
to balance the DL and UL
coverage.
Check traffic direction of in-
car UEs to decide which cellrequires offsets.
Dropped call DL CPICHcoverage
Cell with lower CPICH
power than the surrounding
is having too good UL
performance, as this cells
UL cannot be used
efficiently due to SHO isdecided upon DL (CPICH
Ec/No).
Use cell individual offset
(positive value) parameter
to balance the DL and UL
coverage.
Note: Cell individual offsets
are not taken into account
when calculating the added
cell Tx power.Dropped call Round the corner
effectThe call drops due to too
rapid CPICH coverage
degradation for Cell A, andtherefore there is not enough
time for SHO.
Use cell individual offset
(positive value) parameter
to balance the DL and ULcoverage.
Note: Cell individual offsetsare not taken into account
when calculating the addedcell Tx power.
Dropped
call/SHO failureToo many
neighboursIn SHO area the number of
combined neighbouring
cells become more than 31.
HO list is created using
RNC algorithm in the final
stage some of the
neighbours will randomly
be removed.
Delete unnecessary
neighbours.
Improve dominance.