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Cloud PBX ...Advanced Simplicity www.KinecVoip.com - - Call Center

Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

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Page 1: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBX...Advanced Simplicity

www.KineticVoip.com

-

-

Call

Cent

er

Bicom! " ! # $ % !

Page 2: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBX...Advanced Simplicity

www.KineticVoip.com

Add Queues:

Bicom

Page 3: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBXACD Queues

www.KineticVoip.com

ACD Queues:

ACD Queue Features:

Ring Strategies:

Bicom! " ! # $ % !

Page 4: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBX

www.KineticVoip.com

-

-

Queue Features:

Bicom! " ! # $ % !

Page 5: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBXReal-Time Displays

www.KineticVoip.com

Real-Time Displays

-

AQMON

Bicom! " ! # $ % !

Page 6: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBX

www.KineticVoip.com

-

Bicom! " ! # $ % !

Page 7: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Cloud PBX

www.KineticVoip.com

Bicom! " ! # $ % !

Page 8: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

Standard System Features Standard System Features

Billing

Cloud PBXFeaturesBicom

! " ! # $ % !

www.KineticVoip.com

LEGENDYes

Hosted

Page 9: Call Center - Kinetic VoIP · volP 061270863170617 01Bg0417ggg 01 gg0417ggg 06127014789712 61270879913074 0612701624251 s 061270163SIBB6 lgg0417ggg 9806 9806 9806 gg06 9806

LEGENDYes

Cloud PBXFeaturesBicom

! " ! # $ % !

www.KineticVoip.com

Communicator

Agent / Supervisor