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COLLEGE OF HEALTH AND HUMAN SERVICESCalifornia State University, Long BeachHealth Care Administration Department

Working Around the World HCA 457 (3 Units)Fall 2019 SEC 01

Instructor: Henry O’LawrenceOn Campus:henry.olawrence@csulb.edu Office Hours: Tuesday- 4:30 -7:30 PM and by appointment on Wednesday

Office Location: HHS1-001

Office Phone: 562-985-8103

Class Number: 3381Class Meets: Online (100%)

Additional Contact Information:HCA Dept. Administrative Coordinator: Deby McGill, deby.mcgill@csulb.edu

Tel. 562/985-5694; fax 562/985-5886

 

Course Description:

A study of the effects that religion, language and culture, political structure, economics, and physical environment have on the development of work and people’s perceptions of work and occupations in the United States and other countries around the world.

Teaching/Learning ObjectivesStudents who have completed this course should be able to:

Learning Objectives, Domain and Competency Table

Learning Objective Domain Competency Activity (A1), Assignment (A2) or Assessment (A3)

Create a climate that fosters understanding of cultural diversity and individual views of “work” and “job” in respective workplaces;

3 B. Professional Development and Lifelong Learning

Discussion, small exercises and reflection/critical commentary for each major discussion post

Develop a deeper understanding of cultural diversity issues that occur in the workplace;

2 B. Organizational Climate and Culture

Questions on Midterm and Final Exam

Analyze and discuss the current research, practice, and policy literatures related to cultural diversity; how to analyze a case study and how to develop a report;

5 E. Strategic Planning and marketing

Group projects, discussion and short essay reports

Discuss societal stereotypes of various 1 A. Relationship Group project report,

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Learning Objective Domain Competency Activity (A1), Assignment (A2) or Assessment (A3)

cultural, ethnic, and racial groups and how stereotypes affect our perceptions of and interactions with persons from these groups;

Management assignment and BeachBoard discussion

TEXTS: Required:

Chernotsky, H. I., & Hobbs, H. H. (2018). Crossing borders:

International studies for the 21st century (3rd ed.). Thousand Oaks,

CA: Sage Publications.

O’Lawrence, H. (2016). Managing workforce development in the 21st

century: Global reflections and forward thinking in the new

millennium. Santa Rosa, CA: Informing Science Press.

TEXTS: Recommended

American Psychological Association. (2010). Publication manual of the

American Psychological Association (6th ed. 3rd printing).

Washington, DC: Author.

METHODS OF INSTRUCTION Discussion Analytical and reflective writing Informal peer content critique/feedback

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Informal and formal critique/feedback by the instructor Readings from class texts, class notes/material, and from additional sources Individual field and research activities Quizzes

EVALUATION

Your unit grade will be based on the following criteria: 

Syllabus Quiz 10 1%Introduction on Discussion Board @ 6 pointsComments – 2 @ 2 points

10 1%

APA Quiz 20 2.3%Space Between Dimensions 40 4.3%What is your dream job and where? 20 2.3%Gender roles/sex discrimination quiz 20 2.3%Diversity Activity (Equity and diversity quiz on the web) 15 1.6%Diversity Activity (YouTube – Workplace Diversity) 15 1.6%Cultural Diversity Self-Assessment 20 2.3%Global Issues Project Completed Template 30 points Comment on two classmate’s projects 2 @ 5 points each – 10 points

40 4.3%

Discussion Board Assignments Discussion Board Posting 6 @ 10 points each (60 points) Comments to classmate’s Submissions – 12 @ 5 points each (60 points)

120 13%

Questions for weekly readings – 12 @ 10 points each 120 13%Midterm 100 10.9%Group Project Proposal 50 5.4%Group Project PowerPoint Presentation 100 10.9%Group Project PowerPoint Presentation Comments 2 @ 5 Points 10 1%Final Research Paper 100 10.9%Retrospect 10 1%Final Exam 100 10.9%Total 920 100%

 SEMESTER LETTER GRADES

Please note that an A in this class is a 92.5% or better.

Course Grades will be assigned based on the following percentages/scores:

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 Percentages Numeric Score Letter Grade

100% to 92.5% 920 - 851 A92.4% to 82.5% 850 - 759 B 82.4% to 72.5% 758 - 667 C72.4% to 62.5% 666 - 575 D

62.4% to 0% 574 - 0 F6 The University’s General Education policy requires students in this course to write a minimum of 5,000 words in the course of the semesterCLASS POLICIES:

Attendance: There is no attendance policy in this class in a traditional sense—the students are not required to participate in the class activities at any specific time each week. However, every assignment in this class has a due-date—such assignments must be submitted/presented on time.

Late Work: No late work will be accepted or rewarded any credit unless the failing to submit an assignment on time is due to those circumstances outlined in the CSULB Attendance Policy as Excused Absences (Academic Senate Policy #01-01). Please refer to the CSULB Catalog or visit the CSULB Academic Senate site to get familiar with the policy (http://www.csulb.edu/divisions/aa/grad_undergrad/senate/policy).

Participation: In this class, Participation is a set of specific weekly activities with the established deadlines. Due dates are described above. Specific topics will be on the Assignment Board.

Contacting Instructor

Please always show the course number and section in the subject line.

Example: HCA 457

By text or phone 254-493-8666

Withdrawal policyWithdrawal after 2nd week and before final 3 weeks “permissible for serious and compelling reasons;” include statement of how you will interpret university policy.

Cheating and plagiarismStatement referencing University policy http://www.csulb.edu/divisions/aa/grad_undergrad/senate/documents/policy/2008/02.

ASSIGNMENTS

All assignments except the Beachboard assignments (which are answered on Beachboard) will be submitted to the dropbox. If you need to email me something, please be sure you specify you class number and section and if there is a file, use the format below:………………………………………………………………..

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Basic Technical Requirements:Internet access, E-mail account and access, Word Processing with MS Word compatibility doc file: many of the class notes, documents, and additional readings are stored as MS Word files and documents; the exam --you will need this program in order to retrieve and open these documents and files; you will also need to use a MS Word compatible program to submit some of your work to the instructor.

 APA Format

The Health Care Administration Department follows the APA format for writing. You will be expected to successfully write your assignments using APA guidelines. There are several documents on BeachBoard that will give you hints and directions regarding APA. There are also a number of websites, as well as the APA manual 6th edition, 3rd printing.

Helpful cites:

https://owl.english.purdue.edu/owl/resource/560/01/

http://www.apastyle.org/

Individual Assignments:

All individual assignments must be computer-typed and word-processed, in the format described in the latest APA manual. It is very important that you note that the writing style guide that the department requires for citations is APA 6th Edition. It is highly recommended that all students have a copy of the book. A quick style guide can be accessed through the University Library. More information about APA style is on Beachboard (BB) content for the course.

YOUR RESPONSIBILITIES - Successful students follow both oral and written instructions. The syllabus and information on BeachBoard (BB) are the primary sources of instructions; so successful students should read the instructions carefully and refer to them regularly. Successful students ask questions before due dates. Successful students look up information first so that they ask informed questions. If they can’t find the answers, they contact the instructor via voice mail or email or texting.

Successful students pay close attention to how they can best and most easily learn the material in a particular subject area. You may find it helpful to take a learning styles inventory to guide your study habits. If you have difficulty figuring out how best to learn the material in this class, please make an appointment to see me.

Syllabus Quiz

Online classes are very different than the traditional face to face classes. It is absolutely imperative that you read the syllabus carefully in order to be successful. Oftentimes students simply scan the syllabus thinking they will look up topics as they need them, this is not a successful plan. Students need to study the syllabus and plan their semester accordingly. For this reason, a syllabus quiz has been added to the requirements. You must read the syllabus in order to be able to answer the questions. The quiz is located under the quizzes tab.

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APA Quiz (20 Points)

Watch the following videos and review the APA documents on BeachBoard. Then complete the APA quiz. The quiz is located under the quizzes tab.

https://www.youtube.com/watch?v=9pbUoNa5tyY&feature=em-share_video_user

https://www.youtube.com/watch?v=10eg_GB_A9E&feature=em-share_video_user

https://www.youtube.com/watch?v=JobZQoQiszk&feature=em-share_video_user

Exams/Weekly Quizzes:

You will have 12 true/false/multiple choice quizzes over the reading assignments from the textbooks. You will be allowed one attempt on weekly exams, the midterm and the final. The quizzes open at 8:00 am on Thursday and close at 11:55 pm on Sundays. Once you open the exam, you must finish it. You cannot save it and return later. You can view the questions you missed on the weekly exams and the answers on Tuesday at 2:00 pm after the quiz closes. This report will remain open, so you can use it to study for the midterm and final.

Viewing submission information and graded quizzes

To access information about your submissions, from the main Quiz List, click the   Submissions icon beside the quiz you want to view. Click on the attempt you wish to see in order to be taken to the submission view page. Contact BeachBoard if you have any questions about accessing the submission views.

There will also be a midterm and a final exam. The exams are multiple-choice and true/false. They are a random selection from the same question pool as the weekly quizzes. The final will cover material covered after the midterm. You will only be allowed one attempt on the midterm and the final.

You must show word counts on all submissions of ALL assignments. (This includes discussion boards, postings and comments and all papers, except global issues project.)

Discussion Questions:Discussion Board LessonsMust show a word count400-500 word essays addressing the questions stated in the assignment. The essays should demonstrate your familiarity with the reading material and concepts, understanding of the topic discussed and your ability to conduct additional relevant topic research and integrate the knowledge from the class material and other sources with your personal and professional experience. You are expected to cite and reference a minimum of three sources of information both in the text and in the reference list in APA format; it might include the class textbook, lecture notes. You must have at least one reference

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other than the sources you find from the textbook and BeachBoard. This reference must be 5 years or newer. A date before 2012 will not be accepted.

Evaluating Criteria for Discussion QuestionsMust show word countThe responses to each lesson’s Discussion Questions will be assessed according to the following rubric:

10 points per lesson--relevant content provided to all questions for the lesson;Well-organized, good writing mechanics (check spelling and grammar), evidence of relevant research; at least 3 sources are cited and referenced according to APA format

8 points per lesson—relevant content provided to all questions for the lesson, well organized, good writing mechanics, and evidence of relevant research at least 2 sources are cited and/or referenced according to APA format

6 points per lesson—relevant content provided to most of the questions for the lesson, reasonably well organized, writing mechanics is acceptable with only some spelling and grammatical errors, and at least 1 source is cited showing evidence of relevant research

5 points per lesson—relevant content provided to most of the questions for the lesson, reasonably well organized, writing mechanics is acceptable with only some spelling and grammatical errors, BUT no evidence of relevant research (no citations or references)

0 points per lesson—no response posted OR the content is insufficient, no organization, no evidence of research.

Discussion Participation Lessons Constructive comments on other classmate’s postings, respectful communication style and overall active participation in the discussion board. You must also have at least one source for each comment, cited in the text and in a reference list. Evaluating Criteria for Discussion Participation:Must show a word countYour comments must be at least 150 to 200 words each. You must also have at least one source for each comment, cited in the text and in a reference list. The comments to each lesson’s Posting will be assessed according to the following rubric:

5 points per comment—at least two comments are posted per lesson; the comments are constructive, acknowledge some of the points, arguments, propositions stated in the discussion posting(s) to which the comments are made. Comments must be at least 5 sentences for each one.

3 point per comment—3 point per comment—the comment is constructive, acknowledges some of the points, arguments, propositions stated in the discussion posting to which the comment is made. Comment does not have the required amount of words or sentences or does not acknowledge the points in the posting.

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0 points per lesson—there are no comments posted; OR the comments are openly hostile; OR the comments are limited to simple greeting-like statements (“I agree/disagree”; “Well said,” etc.) without explanation or justification

Introduction on Discussion Board (400 to 500 words)

Introduce yourself on the discussion board – anything you would like the class and me to know about you. Be sure to include your major, your career goals, your life goals, hobbies, etc…

Additionally, write about what you expect to learn in the class and what diversity means to you.

In order to receive credit for this assignment, you must upload a picture of yourself to the BeachBoard Profile.

Comments on Introductions (150 to 200 words each)Choose two classmates postings and comment on their posting. You can write about similarities with you or differences. You can also comment on their definition of diversity.

Youtube Diversity Exercise: Watch the short youtube video – Workplace Diversity (Less than 5 minutes) https://www.youtube.com/watch?v=VwKOHv6dJD4&feature=em-share_video_userComplete the short form on the content page under this exercise and upload to the dropbox.

What is your dream Job? Where?

Which country is the most overworked? (2:55 min)https://www.youtube.com/watch?v=orTyCwDaago

What are the most advanced technological countries? (2:58 min)https://www.youtube.com/watch?v=s3oJv-zHmYk

What are the biggest companies in the world? (3:38 min)https://www.youtube.com/watch?v=svEG3kwmuRg 15 of the most amazing jobs (10:00 min)https://www.youtube.com/watch?v=a7VJJfN1CN0

After watching the above videos, write a 400 to 500 word discussion of your dream job and where it would be located. You need a word count, an APA formatted cover page, but no abstract.

This is a thought piece for you to really consider career possibilities. You can talk about the dream job that may seem out of the question, but what steps you would take to either achieve that position or a job that you believe would make you as equally happy and fulfilled. I am looking for you to tell me about the job you always dreamed about, but ultimately the job you think you will eventually have. You can start by telling me what you dreamed about being when you were a child and how it changed over the years and why. Submit to the dropbox. Be sure to

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use spell and grammar check. You will lose points for grammar and spelling errors. It must be saved as a word document – no pdf.

History of gender roles and sex discrimination – watch the following videos and complete the quiz that located in the content area. Upload completed quiz to the dropbox

1950s vs. 2000s - A Comparison of Gender Roles, Family Life, and Social Life (4:51 min)https://www.youtube.com/watch?v=azvdwHySVjI

Sex Discrimination: Crash Course Government and Politics #30 (8:06 min)https://www.youtube.com/watch?v=1uFh4GTZH-U

Equity & Diversity Awareness Quiz – complete the assessment under the quiz tab on BeachBoard. You will be given 30 minutes to complete 15 questions.

Cultural Diversity Self-Assessment: Complete the Cultural Self-Assessment that is located in the content area. There are no right or wrong answers. Answer the questions as honestly as you can. This is a tool to help you assess your cultural competence. You must download the assessment and save it, then complete it. When you have completed the assessment, add up your scores and fill in the total blank with your total score. Remember, there are no right or wrong answers to this assignment. Save the document and upload the completed document to the dropbox.

Watch the TED TALK: Pankaj Ghemawat "Actually, the World Isn’t Flat"  video as part of discussion board 1 preparationhttp://www.ted.com/talks/pankaj_ghemawat_actually_the_world_isn_t_flat

Watch Cross Cultural Communication video in preparation for discussion board 3https://www.youtube.com/watch?v=YMyofREc5Jk&feature=em-share_video_user

Watch Global Civics videohttps://www.youtube.com/watch?v=JPOfhSbI7QQWatch in preparation for use with discussion board 4

Space Between the Dimensions – Must show word count – 450 to 500 words

Write a paper (450 to 500 words) answering the question below. You must use at least 3 references and it must be grammatically correct. Points will be deducted for grammar and APA errors. Your references may come from your readings about globalization or from other research you complete. Two of the three sources must come from outside sources that you researched to answer the questions. Only one of the sources can be from the class textbooks, lecture notes, and/or articles on BeachBoard.

What does Globalization mean to you? Globalization is one of the most charged issues of the day. It is everywhere in public discourse – in TV sound bites and slogans on placards, in web-

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sites and learned journals, in parliaments, corporate boardrooms and labor meeting halls. Extreme opponents charge it with impoverishing the world's poor, enriching the rich and devastating the environment, while fervent supporters see it as a high-speed elevator to universal peace and prosperity. So, what did you think?

Note: There is no right or wrong answer; however, this is a critical thinking exercise and it is important that you are operating at a post-conventional level.

This paper should be (450 to 500 words). The reference list is not included in the word count. There is a cover page required, but no abstract. You must have a word count. It must be saved as a word document – no pdf.

Please make sure that you submit your responses in a Microsoft Word document to the dropbox.

This paper will be submitted to Turn-It-In software in the dropbox. .  The Turn-it-In percentage must be 25% or less which can be seen via your “originality” report.   If you have a percentage between 25% and 35%, you can receive no higher than a 70%. All assignments with a higher than 35% will not be accepted and you will receive an F (0 grade) for the assignment.

Global Issues Project

Using the information from Chapter 1 and additional resources, you can locate, complete the Global Issues Template located under the content section of BeachBoard. All information should fit on the template: Title, Intro, Actors, Photo, Perspectives, Solutions, and Citations (at least two additional sources other than the book. List the book and the additional resources.) When you have completed the project, upload it to the dropbox and also upload it to the discussion board. Also, comment on two of your classmate’s projects. Remember, actors are any person or entity that has an interest in the issue. You need at least 3 actors. You must cite in the body of the project, as well as the reference list.

Midterm: Multiple choice and true false questions from the material covered in the first half of the class. You will only be allowed one attempt.

Final Research Paper

Write a research paper that is at least 2000 words, but no more than 2200 words, not including the cover page, abstract and/or references. It must be a double-spaced research paper using Arial or Times Roman 12-point font. It should be one of the topics covered and discussed in this course. The paper should address the issues of cultural differences in work-related aspects of society. The focus should be on countries and/or regions other than the US; however, the comparative analysis between other nations and the US is appropriate. You may also consider such Globalization issues, as the effect of Globalization on a certain professional field or similar comparisons. In general, choose a topic that is relevant to the course topics and discussions, on the one hand; and on the other, something that is relevant to your own professional, personal,

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and/or academic experience and interests. This is the designated assignment for your e-portfolio.

The paper must be written and organized according to APA format; particularly, pay attention to citations and references of research sources, and to the correspondence between citations in the text of your essay and references at the end. It is expected that you will be using 10 different sources (minimum) that will include academic publications, national/international database, media/news reports, etc. The cover sheet, abstract page, and reference pages do not count as part of the word count. You do need page numbers. Do not exceed the 2200 word limit. One aspect of this assignment is learning how to consolidate and organize your paper so it stays within the word count limits. It is possible that additional pages will result in point deduction. You must show a word count. It must be saved as a word doc. PDF files will not be accepted.

Research Paper Components:Cover PageAbstract PageContentReference Pages

This paper will be submitted to Turn-It-In software in the dropbox. .  The Turn-it-In percentage must be 25% or less which can be seen via your “originality” report.   If you have a percentage between 25% and 35%, you can receive no higher than a 70%. All assignments with a higher than 35% will not be accepted and you will receive an F (0 grade) for the assignment.

APA Components of a Typical Research Report

Abstract (2%) Introduction (10%) Statement of the problem/purpose of study (10%) Need of the study/report/objective (Educational Value) (8%) Literatures (10%) Findings/Analysis (35%) Conclusion (5%) Recommendations (5%) References (5%) Overall APA format (10%)

* Note: All research projects must be written in APA style

It will be submitted to the dropbox.

TURN-IT-IN SOFWARE

Cheating and Plagiarism. Please be aware of and ensure that your behavior conforms to University Policy, as contained in the California State University, Long Beach Policy Statement

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80-01:http://www.csulb.edu/divisions/aa/grad_undergrad/senate/documents/policy/2008/02.  All papers will be screened for plagiarism using the “Turn-It-In” software system.  The Turn-it-In percentage must be 25% or less which can be seen via your “originality” report.   If you have a percentage between 25% and 35%, you can receive no higher than a 70%. All assignments with a higher than 35% will not be accepted and you will receive an F (0 grade) for the assignment.

GROUP PROJECT

Group Project Proposal: The proposal is to be between 200 and 250 words. Using APA style, define your topic and explain why your group chose this topic. You must have at least one reference per member in the proposal. The proposal will be submitted to the dropbox by the team leader. The team leader will be selected by the group and can be leader for the duration or for individual tasks. Be sure the group number and all members’ names are on the proposal. When submitting to the dropbox, be sure to list all members’ names in the comment section. You need a cover sheet but no abstract. It must be a word doc, not a pdf.

Group Project: You will be assigned to groups of 4 to 5 and together as a group you will select a topic to investigate that must be considered when working in other countries, for example cultural differences or laws particular to other countries. You can draw on your readings from this semester and on other resources. Together you will develop a PowerPoint presentation of at least 3 slides per person and post it to the discussion board and to the dropbox. The reference slides are not included in the slide numbers requirement. I expect to see creativity, graphics and information that is thorough enough for the reader to understand. Since this is strictly posted and not presented in person, the information must be clear and concise and thorough. Each member of the group is responsible for at least 3 references which will be cited in the text and in a reference list on the last slide. Group Project Responses: You have to comment on at least two of your classmate’s group projects. Your comments need to be insightful and thought provoking.

Final Exam: Your final exam will be multiple choice and true/false questions. It will cover all material covered in last half of the class. You will only be allowed one attempt.

Retrospect Review:Thinking about the class and the group activity – complete form located on BeachBoard under the content and submit to the dropbox

Submission Instructions:

Discussion Questions; Discussion Participation Comments:Type (or copy/paste from a word file) your answers, comments, and reference entries into the class main discussion board under the forums designated by the instructor. It is to your advantage to type it into word and then copy it into the discussion board. Word will spellcheck and grammar check your document and save you losing senseless points.

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HCA 457Course Schedule

Week/Assignment Due Date Description1

Syllabus Quiz8/28/19 Syllabus Quiz Due

Introduction 8/29/19 Introduction Due

Watch the TED TALK: Pankaj Ghemawat "Actually, the World Isn’t Flat"  video http://www.ted.com/talks/pankaj_ghemawat_actually_the_world_isn_t_flat

8/31/19 Comments on Introduction due

What is your dream job?

9/3/19 What are the most advanced technological countries? (2:58 min)https://www.youtube.com/watch?v=s3oJv-zHmYk

What are the biggest companies in the world? (3:38 min)https://www.youtube.com/watch?v=svEG3kwmuRg 15 of the most amazing jobs (10:00 min)https://www.youtube.com/watch?v=a7VJJfN1CN0

Which country is the most overworked? (2:55 min)https://www.youtube.com/watch?v=orTyCwDaago

Due - What is your dream job? Where?(400 to 500 words submit to the dropbox)

APA Quiz 9/4/19 Review all APA information on BeachBoard and watch the APA videos. Complete APA quiz online

APA Format and Citations: Sixth (6th) Edition https://www.youtube.com/watch?v=9pbUoNa5tyY&feature=em-share_video_user

Using APA style for references and citationshttps://www.youtube.com/watch?v=10eg_GB_A9E&feature=em-share_video_user

How to format a Word doc for writing an APA style college paper

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https://www.youtube.com/watch?v=JobZQoQiszk&feature=em-share_video_user

2 9/5/19 Post Discussion Board 1 ResponsesRead Lesson IntroductionRead Additional ThoughtsRead O’Lawrence text – Preface and Chapter 1 Pages ix – 16Read Chernotsky & Hobbs – Preface and Chapter 1 Pages xv – 23

9/8/19 Post two comments on classmate’s discussion 1Complete Weekly Quiz 1 (10 pts)(The questions over the readings are located under the quiz tab in Blackboard.)

Workplace Diversity Worksheet Due

Watch youtube video – Workplace Diversity (less than 5 minutes)https://www.youtube.com/watch?v=VwKOHv6dJD4&feature=em-share_video_user

Due - Complete the short form from the content page about and upload it to the dropbox.

3 9/12/19 Read Lesson IntroductionRead Additional ThoughtsRead O’Lawrence text – Chapter 2 Pages 17 – 30Read Chernotsky & Hobbs – Chapter 2 Pages 24 – 49

Read Articles on BeachBoard:Price, T. (August 2014). Global Hunger. CQ Researcher 24(29), 673–696.

Weeks, J. (2013, June 14). Climate change. CQ Researcher 23(22), 521–544.

9/15/19 Complete Weekly Quiz 2 (10 points)

Due - Complete Cultural Diversity Self-Assessment (Located under content on BeachBoard)

4 9/19/19 Post Discussion Board 2 responsesRead Lesson Introduction Read Additional Thoughts

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Read O’Lawrence text – Chapter 3 Pages 31 -54Read Chernotsky & Hobbs – Chapter 3 Pages 50 – 75

Read Article on BeachBoard:Price, T. (October 2013). Big Data and Privacy. CQ Researcher 23(38), 909–932.

9/22/19 Post Discussion Board 2 comments

Space Between Dimensions - Write a 450 word paper answering the questions on the direction sheet. This paper requires APA references and it must be grammatically correct. Points will be deducted for grammar errors.

Complete Weekly Quiz 3 (10 points)

(The questions over the readings are located under the quiz tab in Blackboard.)

Space Between Dimensions Due

9/25/19 Space Between Dimensions – DUE – submit to the dropbox

5 9/26/19 Read Lesson Introduction Read Additional ThoughtsRead O’Lawrence text – Chapter 4 Pages 55 - 66Read Chernotsky & Hobbs – Chapter 4 Pages 76 – 100Clemmitt, M. (January 2013). Social Media Explosion. CQ Researcher 23(4), 81–104.

9/29/19 Complete Weekly Quiz 4 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

Global Issues Project Due

10/2/19 Global Issues Project – uploaded to dropbox and posted to discussion board

6 10/3/19 Post Discussion Board 3 responsesRead Lesson Introduction Read Additional ThoughtsRead O’Lawrence text – Chapter 5 Pages 17 – 30Read Chernotsky & Hobbs – Chapter 5 Pages 102 – 127

Read Articles from BeachBoard:Karaim, R. (December 2013). Chemical and Biological

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Weapons. CQ Researcher 23(44), 1053–1076.

Mantel, B. (June 2014). Assessing the Threat from al Qaeda. CQ Researcher 24(24), 553–576.

10/6/19 Post two comments on classmate’s discussion 3Complete Weekly Quiz 5 (10 points)

Post two comments on your classmate’s Global issues project.

(The questions over the readings are located under the quiz tab in Blackboard.)

Equity and Diversity

Awareness Quiz Due

10/9/19 Equity and Diversity Awareness Quiz (located under quizzes in BeachBoard)

7 10/10/19 Read Lesson Introduction Read Additional ThoughtsRead O’Lawrence text – Chapter 6 Pages 87 – 116Read Chernotsky & Hobbs – Chapter 6 Pages 128 – 155

Watch YouTube Video:The myth of globalisation | Peter Alfandary | TEDxAixhttps://www.youtube.com/watch?v=xUYNB4a8d2U

Read Articles on BeachBoard:Beary, B. (February 2014). Resurgent Russia. CQ Researcher 24(6), 121–144.

Stier, K. J. (June 2012). China in Latin America. CQ Global Researcher 6(11), 257–280.

10/13/19 Complete Weekly Quiz 6 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

Gender Roles Worksheet due1950s vs. 2000s - A Comparison of Gender Roles, Family Life, and Social Life (4:51 min)https://www.youtube.com/watch?v=azvdwHySVjI

Sex Discrimination: Crash Course Government and Politics #30 (8:06 min)https://www.youtube.com/watch?v=1uFh4GTZH-U

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Due - Complete - Gender role/discrimination quiz on the above two videos and submit to the dropbox.

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PROPOSAL

10/16/19 Group Project Proposal Due

Group Project Proposal: The proposal is to be between 200 to 250 words long. Using APA style, define your topic and explain why your group chose this topic. You must have at least one reference per member in the proposal. The proposal will be submitted to the dropbox by the team leader. The team leader will be selected by the group and can be leader for the duration or for individual tasks. Be sure the group number and all members’ names are on the proposal. When submitting to the dropbox, be sure to list all members’ names in the comment section.

Group Project: You will be assigned to groups of 4 to 5 and together as a group you will select a topic to investigate that must be considered when working in other countries, for example cultural differences or laws particular to other countries. You can draw on your readings from this semester and on other resources. Your topic must be approved by submitting a ½ to 1 page paper describing the topic, why you chose this topic and the sources you will consult and must have at least one reference. Together you will develop a PowerPoint presentation of at least 3 slides per person and post it to the discussion board and to the dropbox. The reference slides are not included in the slide numbers requirement. I expect to see creativity, graphics and information that is thorough enough for the reader to understand. Since this is strictly posted and not presented in person, the information must be clear and concise. Each member of the group is responsible for at least 3 references which will be cited in the text and in a reference list on the last slide.

Group Project Responses: You have to comment on at least two of your classmate’s group projects. Your comments need to be insightful and thought provoking.

MIDTERM EXAM 10/20/19 Midterm Exam – will be posted 10/17/19 to 10/20/19

9 10/24/19 Post Discussion Board 4 responsesRead Lesson Introduction

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Read Additional ThoughtsRead O’Lawrence text – Chapter 7 Pages 117 – 148Read Chernotsky & Hobbs – Chapter 7 Pages 156 – 183

Read Article on BeachBoard:Beary, B. (September 2013). U.S. Trade Policy. CQ Researcher 23(32), 765–788.

Watch Global Civics videohttps://www.youtube.com/watch?v=JPOfhSbI7QQWatch in preparation for use with discussion board 4

10/27/19 Post two comments on classmate’s discussion 4Complete Weekly Quiz 7 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

10 10/31/19 Read Lesson Introduction Read Additional ThoughtsRead O’Lawrence text – Chapter 8 Pages 149 – 174Read Chernotsky & Hobbs – Chapter 8 Pages 184 - 207

11/3/19 Complete Weekly Quiz 8 (10 points) (The questions over the readings are located under the quiz tab in Blackboard.)

11 11/7/19 Post Discussion Board 5 responsesRead Lesson Introduction Read Additional ThoughtsResearch and read at least two articles on famous or interesting people Research and read about at least one article on unionized laborRead O’Lawrence text – Chapter 9 Pages 175 – 194Read Chernotsky & Hobbs – Chapter 9 Pages 208 – 224

Read Articles on BeachBoard:Johnson, M. (November 2013). Religious Repression. CQ Researcher 23(39), 933–956.

11/10/19 Post two comments on classmate’s discussion 5Complete Weekly Quiz 9 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

12 11/14/19 Read Lesson Introduction Read Additional Thoughts

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Read O’Lawrence text – Chapter 10 Pages 195 – 208Read Chernotsky & Hobbs – Chapter 10 Pages 227 - 250

11/17/19 Complete Weekly Quiz 10 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

13 11/21/19 Post Discussion Board 6 responsesRead Lesson Introduction Read Additional ThoughtsRead O’Lawrence text – Chapter 11 Pages 209 – 229Read Chernotsky & Hobbs – Chapter 11 Pages 252 - 270

11/24/19 Post two comments on classmate’s discussion 6Complete Weekly Quiz 11 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

FINAL PAPER DUE

11/26/19 Due - Final Research Paper submitted to Dropbox

14Thanksgiving Break

11/27/19 Thanksgiving Break (11/27/19 to 12/1/19)

15 12/5/19 Read Chernotsky & Hobbs – Chapter 12 Pages 272 - 289

12/8/19 Complete Weekly Quiz 12 (10 points)(The questions over the readings are located under the quiz tab in Blackboard.)

16GROUP PROJECT

12/6/19 Group Project Due added to dropbox (by one member) and posted to Discussion Board

12/8/19 Post two comments on two of your classmate’s group projects

Retrospect/Review

12/9/19 Thinking about the class and the group activity – complete the form located under content on the BeachBoard and submit it to the dropbox

FINAL EXAM 12/15/19 Final Exam – will be posted 12/12/19 to 12/15/19

*Instructor reserves the right to alter or change assignments. Changes in the syllabus will be announced via email and on the Beachboard. It is a student’s responsibility to remain updated on course changes.

Grades and Grading Procedures

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Definitions:The following definitions apply to grades assigned in all undergraduate and graduate courses.

A. Performance of the student has been at the highest level, showing sustained excellence in meeting all course requirements and exhibiting an unusual degree of intellectual initiative.

B. Performance of the student has been at a high level, showing consistent and effective achievement in meeting course requirements.

C. Performance of the student has been at an adequate level, meeting the basic requirements of the course.

D. Performance of the student has been less than adequate, meeting only the minimum course requirements.

F. Performance of the student has been such that minimal course requirements have not been met in the format described in the latest APA manual.

NOTE: All written assignments must be word-processed and saved as a doc file. Due dates are listed on each assignment sheet and in the tentative schedule of classes.

Commitment to Inclusion

California State University, Long Beach is committed to maintaining an inclusive learning community that values diversity and fosters mutual respect.  All students have the right to participate fully in university programs and activities free from discrimination, harassment, sexual violence, and retaliation.  Students who believe they have been subjected to discrimination, harassment, sexual violence, or retaliation on the basis of a protected status such as age, disability, gender, gender identity/expression, sexual orientation, race, color, ethnicity, religion, national origin, veteran/veteran status or any other status protected by law, should contact the Office of Equity and Diversity at (562) 985-8256, University Student Union (USU) Suite 301, http://www.csulb.edu/depts/oed.   

Classroom Accommodation

“Students with a disability or medical restriction who are requesting a classroom accommodation should contact the Disabled Student Services at 562-985-5401 or visit Brotman Hall, Suite 270 during 8AM-5PM weekday hours. Disabled Student Services will work with the student to identify a reasonable accommodation in partnership with appropriate academic offices and medical providers. We encourage students to reach out to DSS as soon as possible.”

Bibliography

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Ali, M. (2015). Impact of culture on international business. Retrieved from

https://www.linkedin.com/pulse/impact-culture-international-business-ali-muhammad-

mba-acca-uk-.

Beary, B. (2014). Resurgent Russia. CQ Researcher 24(6), 121–144.

Beary, B. (2013). U.S. Trade policy. CQ Researcher 23(32), 765–788.

Beary, B. (2012). The troubled Balkans. CQ Global Researcher 6(16), 377–400.

Bernal, V., & Grewal, I. (eds.)(2014). Theorizing NGOs: State, feminisms, and Neoliberalism.

Durham, NC: Duke University Press.

Christiansen, B., Turkina, E., & Williams, N. (2013). Cultural and technological influences on

global business. Hershey, PA: IGI Global Publishing.

Clemmitt, M. (2013). Social media explosion. CQ Researcher 23(4), 81–104.

Clemmitt, M. (2013). Humanities education. CQ Researcher 23(43), 1029–1052.

Duke, S. T. (2014). Preparing to study abroad: Learning to cross cultures. Sterling, VA: Stylus.

Flamini, R. (2009). Future of NATO. CQ Global Researcher 3(1), 1–26.

Funk, M. (2014). Windfall: The booming business of global warming. New York: The Penguin

Press.

Gannon, M. J., & Pillai, I. A. (2016). Understanding global cultures (6th eds.). Thousand Oaks,

CA: Sage Publications.

Hilary, J. (2013). The poverty of Capitalism: Economic meltdown and the struggle for what

comes next. London, UK: Pluto Press.

Johnson, M. (2013). Religious repression. CQ Researcher 23(39), 933–956.

Karaim, R. (2013). Chemical and biological weapons. CQ Researcher 23(44), 1053–1076.

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Katz, L. (2014). The Global Business Culture Guide: Hints and Caveats for Doing

Business in 50 Countries around the World. Seattle, WA: Amazon Digital Services, LLC.

Krause, M. (2014). The good project: Humanitarian relief NGOs and the fragmentation of

Reason.  Chicago, IL: University of Chicago Press.

Mahbubani, K. (2013).  The Great convergence: Asia, the West, and the logic of one world.

Philadelphia: Public Affairs, Perseus Books Group.

Mantel, B. (2014). Assessing the threat from al Qaeda. CQ Researcher 24(24), 553–576.

Martin, J. S., & Chaney, L. H. (2012). Global business etiquette: A guide to international

communications and customs (2nd eds.). Santa Barbara, CA: Praeger Publishing

McLure, J. (2012). Booming Africa. CQ Global Researcher 6(22), 521–548.

Mandelbaum, M. (2014). The road to global prosperity. New York: Simon & Schuster.

Meyer, E. (2014). The culture map: Breaking through the boundaries of global business. New

York, NY: Public Affairs.

Mueller, S. L., & Overmann, M. (2014), Working World: Careers in international education,

exchange and development (2nd eds.). Washington, DC: Georgetown University Press.

Price, T. (2014). Global hunger. CQ Researcher 24(29), 673–696.

Price, T. (October 2013). Big Data and Privacy. CQ Researcher 23(38), 909–932.

Price, T. (March 2012). Assessing the United Nations. CQ Global Researcher 6(6), 129–152.

Rid, T. (2013). Cyber war will not take place. London: Oxford University Press.

Rothwell, J. D. (2017). In the company of others: An introduction to communication. New York,

NY: Oxford University Press.

Rowntree, L., Lewis, M., Price, M., & Wyckoff, W. (2017). Globalization and diversity:

Geography of a changing world (5th eds.). Upper Saddle River, NJ: Pearson Publishing.

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Spector, R. E. (2016). Cultural diversity in health and illness. Upper Saddle River, NJ: Pearson

Publishing

Steers, R. M. (2013). Management across cultures: Developing global competencies (2nd eds.).

Cambridge, England: Cambridge University Press.

Stier, K. J. (2012). China in Latin America. CQ Global Researcher 6(11), 257–280.

Taillard, M. (2013). 101 things everyone needs to know about the global economy: The guide to

understanding international finance, world markets, and how they can affect your

financial future. Avon, MA: Adams Media. Michael Taillard, 101 Things Everyone

Needs to Know about the Global Economy: The Guide to Understanding International

Finance, World Markets, and How They Can Affect Your Financial Future (Avon, MA:

Adams Media, 2013).

Thompson, C, (2013). Smarter than you think: How technology is changing our minds for the

better. New York: Penguin.

Trompenaars, A., & Hampden, C. (2012). Riding the waves of culture (3rd eds.). Homewood IL:

McGraw-Hill Publishing.

Weeks, J. (2013). Climate change. CQ Researcher 23(22), 521–544.

Zakaria, F. (2012). The Post-America world (2nd eds.). New York: WW Norton & Co.

Journals, Online Websites and Blogs References: (These references are not APA formatted – the sources below are additional cites you can visit for information.)

Journals:Diversity JournalCultural Diversity and Ethnic Minority PsychologyJournal of Cultural DiversityWorkforce Education ForumAcademy of Management Journal

Websites:http://sociology.emory.edu/faculty/globalization/issues05.html

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https://www.youtube.com/watch?v=45-Gbk2OoFMhttps://www.weforum.org/agenda/2016/01/what-are-the-10-biggest-global-challenges/https://80000hours.org/articles/cause-selection/www.ifg.orgwww.globalization101.orghttp://yaleglobal.yale.eduwww.cnn.com/TECH/index.htmlwww.foreignpolicy.comwww.ilo.orghttp://www.gatesfoundation.orgwww.idealist.org

Blogs:http://www.huffingtonpost.com/elizabeth-filippouli/cultural-understanding-and-global-thinking_b_4913212.htmlhttp://theculturaldiversity.blogspot.com/http://www.talkingculturaldiversity.com/https://blogs.scientificamerican.com/guest-blog/we-champion-racial-gender-and-cultural-diversity-why-not-viewpoint-diversity/http://www.workingabroad.com/bloghttp://www.enjoylivingabroad.com/my-blog

Appendix E

CSULB HCA COMPETENCIES - From ACHE Competencies Assessment Tool, 2010

The Healthcare Leadership Alliance (HLA) Competency Directory is comprised of 297 specific competencies, organized into 5 domains (http://www.healthcareleadershipalliance.org/). CSULB’s Health Care Administration Department has adopted these competencies as the basis for its curriculum, effective 2010. The domains are listed and defined below, with the principal areas included in each domain. HCA graduates are expected to demonstrate competence in aspects of all five domain areas.

Domain 1 – Communication and Relationship Management. The ability to communicate clearly and concisely with internal customers, establishes and maintains relations, and facilitates constructive interactions with individuals and groups.

A. Relationship ManagementB. Communication SkillsC. Facilitation and Negotiation

Domain 2 – Leadership. The ability to inspire individual and organizational excellence, create a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance. According to the HLA model, leadership intersects with each of the other four domains.

A. Leadership Skills and BehaviorB. Organizational Climate and CultureC. Communicating VisionD. Manage Change

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Domain 3 – Professionalism. The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.

A. Personal and Professional AccountabilityB. Professional Development and Lifelong LearningC. Contributions to the Community and Profession

Domain 4 – Knowledge of the Healthcare Environment. The understanding of the healthcare system and the environment in which healthcare managers and providers function.

A. Healthcare Systems and OrganizationsB. Healthcare PersonnelC. The Patient’s PerspectiveD. The Community and the Environment

Domain 5 – Business Skills and Knowledge. The ability to apply business principles, including systems thinking, to the healthcare environment.

A. General ManagementB. Financial ManagementC. Human Resource ManagementD. Organizational Dynamics and GovernanceE. Strategic Planning and MarketingF. Information ManagementG. Risk ManagementH. Quality Improvement

"Students with Disabilities:Students with disabilities who need reasonable modifications, special assistance, or accommodations in this course should promptly direct their request to the course instructors.  If a student with a disability feels that modifications, special assistance, or accommodations offered are inappropriate or insufficient, s/he should seek the assistance of the Director of Disabled Student Services on campus."

My Rubric for Grading Research Paper

Levels of Writing Quality Research Paper for the Following Classes(HCA 417, 410, and 422, 457, 465)

Writing quality research paper for my course will be evaluated using the features defining the four levels. A passing grade for the writing quality of the paper will be achieved by writing at Level 3.

Level 1 Writing (Beginner). Features of these papers: Ill-defined or no thesis Unfocused sense of audience Inadequate organization and/or development Inappropriate or insufficient details to support ideas Does not demonstrate understanding of topic beyond a surface level

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Multiple errors in grammar, diction, sentence structure, or spelling

Level 2 Writing (Novice). Features of these papers: Vague purpose or multiple purposes Sense of audience wavers Evident but inconsistent development Does not advance an argument with adequate support Demonstrates some understanding of the topic, but does make connections among ideas Lack of language facility with frequent errors

Level 3 Writing (proficient). Features of these papers: Expresses a clear, coherent thesis Sticks to the purpose and provides adequate transitions among ideas Connects ideas within the material and to other ideas and sources Moves beyond surface understanding and demonstrates facility with topical and disciplinary

knowledge Conveys a sense of audience with appropriate use of disciplinary language Advances argument with sound evidence and references Readability enhanced by facility with language and sentence conventions

Level 4 Writing (Advanced). Features of these papers: Insightful, creative or skillfully designed purpose Sense of audience demonstrated through form and language Demonstrates disciplinary understanding and interconnections; makes links that suggest the

discovery of new information or new ways of designing/displaying information Effective organization contributes to full development of presentation Innovatively or expertly advances argument with well-researched evidence and

documentation Work enhanced by facility in language use, range of diction, and syntactic variety Dichotomous Scale for Evaluating Writing

Yes No Substance ___ ___ 1. Paper addresses the issue.

___ ___ 2. Paper has a focus, central idea. ___ ___ 3. Paper develops major aspects of the central idea. ___ ___ 4. Paper shows awareness of importance of main ideas.

Organization ___ ___ 5. Structure or pattern of the paper is clear. ___ ___ 6. Paper has an introduction, development, and

conclusion. ___ ___ 7. Each paragraph is coherent. ___ ___ 8. Transitions from one idea to next are logical.

Mechanics ___ ___ 9. Sentence structure is coherent

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___ ___ 10. Sentences are not awkward. ___ ___ 11. Sentences are varied. ___ ___ 12. Errors in use of verbs are few.___ ___ 13. Errors in use of pronouns are few. ___ ___ 14. Errors in use of modifiers are few.___ ___ 15. Errors in word usage are few.___ ___ 16. Punctuation errors are few.___ ___ 17. Spelling errors are few.

Evidence ___ ___ 18. Statements are accurate. ___ ___ 19. Opinions are adequately supported.

___ ___ 20. Sources are identified and documented appropriately.

Mechanics (alternative) ___ ___ Paper shows control of grammar.

___ ___ Paper shows control of syntax.___ ___ Paper has few misspellings.

Appendix D

CRITERIA FOR GRADINGA Grade

Participate in all group activities/assignments/discussions Take all quizzes (92%) Write a research paper (must include 10 references, not less than 7 pages, written

in APA style, must grammatically sound, and must be a very good quality report) Take mid-term examination (must score 92%) Take final exam (must score 92%)

B Grade Participate in all group activities/assignments/discussions Take all quizzes (85% or higher) Take mid-term examination (must score 85% or higher) Take final exam (must score 85% or higher) Research paper acceptable

C Grade Participate in all group activities/assignments/discussions Take all quizzes (75%) Take mid-term examination (must score 75% or higher) Take final examination (must score 75% or higher) Poor final research paper