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2014 agendas.xls 1 5/27/2014 CSRMA California Sanitation Risk Management Authority Insurance License No.: 0C36861 100 Pine Street, 11th Floor, San Francisco, CA 94111 Tel: 415.403.1400 Fax: 415.402.0773 OFFICERS: RECENT PAST PRESIDENTS: Russ Baggerly, President Robert Reid 805.646.5548 2006-2010 Paul Bushee, Vice President Kevin Hardy 760.753.0155 2003-2006 Date/Time: LOCATION: Alliant Offices 10:00 AM 100 Pine Street, 11th Floor San Francisco, CA 94111 A. CALL TO ORDER A: Action S: Separate B. PUBLIC COMMENTS V: Verbal I: Information C. EXECUTIVE BOARD MEMBER COMMENTS H: Handout D. CONSENT CALENDAR 1. Meeting Minutes - April 24, 2014 A p. 6 2. Demands as of April 7, April 28 & May 19, 2014 A p. 9 3. HT Consulting Contract I p. 12 4. MPN Service Provider Contract I p. 16 5. Reporting and Ratification of Claim Settlements A/V E. CLOSED SESSION TO DISCUSS PENDING CLAIMS A Action may be taken per Government Code Section 54956.95 See Reverse for Full Listing of Claims that may be Discussed F. OFFICER/PROGRAM DIRECTORS/COMMITTEE REPORTS None G. GENERAL ADMINISTRATION 1. 2013/14 Long Range Action Plan I p. 22 2. 2014/15 Long Range Action Plan - DRAFT A p. 37 H. POOLED LIABILITY PROGRAM 1. Hotline Services Contract Renewal A p. 48 2. Liebert Cassidy Whitmore Policy & Procedure Library A/H p. 54 I. WORKERS' COMPENSATION PROGRAM 1. Program Renewal a. Actuarial Study I/H p. 56 b. Retrospective Rating Calculation as of December 31, 2013 A/H p. 57 c. PY 25 (2014-15) Renewal Costs A p. 58 2. Dividend Calculation as of December 31, 2013 I/H p. 60 3. York Contract Renewal A p. 61 J. PROPERTY PROGRAM 1. Property Program Renewal A p. 63 K. PRIMARY INSURANCE PROGRAM None c/o ALLIANT INSURANCE SERVICES, INC. EXECUTIVE BOARD MEETING AGENDA Monday, June 2, 2014

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Page 1: California Sanitation Risk Management Authority - … · California Sanitation Risk Management Authority. Insurance License No.: ... 1768515 JACKSON, JAYESHA ... Albert West Valley

2014 agendas.xls 1 5/27/2014

CSRMA California Sanitation Risk Management Authority

Insurance License No.: 0C36861 100 Pine Street, 11th Floor, San Francisco, CA 94111 Tel: 415.403.1400 Fax: 415.402.0773

OFFICERS: RECENT PAST PRESIDENTS:Russ Baggerly, President Robert Reid805.646.5548 2006-2010Paul Bushee, Vice President Kevin Hardy760.753.0155 2003-2006

Date/Time: LOCATION: Alliant Offices10:00 AM 100 Pine Street, 11th Floor

San Francisco, CA 94111

A. CALL TO ORDER A: ActionS: Separate

B. PUBLIC COMMENTS V: VerbalI: Information

C. EXECUTIVE BOARD MEMBER COMMENTS H: Handout

D. CONSENT CALENDAR1. Meeting Minutes - April 24, 2014 A p. 62. Demands as of April 7, April 28 & May 19, 2014 A p. 93. HT Consulting Contract I p. 124. MPN Service Provider Contract I p. 165. Reporting and Ratification of Claim Settlements A/V

E. CLOSED SESSION TO DISCUSS PENDING CLAIMS AAction may be taken per Government Code Section 54956.95See Reverse for Full Listing of Claims that may be Discussed

F. OFFICER/PROGRAM DIRECTORS/COMMITTEE REPORTSNone

G. GENERAL ADMINISTRATION 1. 2013/14 Long Range Action Plan I p. 222. 2014/15 Long Range Action Plan - DRAFT A p. 37

H. POOLED LIABILITY PROGRAM1. Hotline Services Contract Renewal A p. 482. Liebert Cassidy Whitmore Policy & Procedure Library A/H p. 54

I. WORKERS' COMPENSATION PROGRAM1. Program Renewal

a. Actuarial Study I/H p. 56b. Retrospective Rating Calculation as of December 31, 2013 A/H p. 57c. PY 25 (2014-15) Renewal Costs A p. 58

2. Dividend Calculation as of December 31, 2013 I/H p. 603. York Contract Renewal A p. 61

J. PROPERTY PROGRAM1. Property Program Renewal A p. 63

K. PRIMARY INSURANCE PROGRAMNone

c/o ALLIANT INSURANCE SERVICES, INC.

EXECUTIVE BOARD MEETING AGENDA

Monday, June 2, 2014

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2014 agendas.xls 2 5/27/2014

L. LOSS CONTROL1. Spring/Summer/Fall 2014/15 Area Training Update I p. 68

M. INFORMATION ITEMS1. Poem of the Day I p. 702. Article - Insurance co. sues Will County, 12 towns over flood damage I p. 713. Article - Workplace Harrassment I p. 764. Article - The Relationship Between Your Waistline and Stress I p. 785. Article - Depression, The ADA and the Interactive Process for Limiting Exposure I p. 806. CSRMA 2014 Meeting Calendar I p. 827. CSRMA Organizational Chart I p. 838. CSRMA Service Team I p. 84

N. ADJOURNMENT

Per Government Code section 54954.2, persons requesting disability-related modifications or accommodations, including auxiliary aids or services in order toparticipate in the meeting, are requested to contact Alliant at (415) 403-1400 twenty-four hours in advance of the meeting. Entrance to the meeting location requiresroutine provision of identification to building security. However, CSRMA does not require any member of the public to register his or her name, or to provide otherinformation, as a condition to attendance at any public meeting and will not inquire of building security concerning information so provided. See Government Codesection 54953.3.

The next meeting is scheduled for August 20, 2014

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CONFIDENTIAL Open Claims 1 of 2

CSRMA - OPEN / ACTIVE REPORTAS OF 05-07-14

MEMBER DISTRICT CLAIM# CLAIMANT CLAIM DESCRIPTION DATE OF LOSSDATE

REPORTED

CARPINTERIA SANITARY DISTRICT 1767988 GILBERT, MARK Personal Injury 4/25/2012 10/25/2012

CARPINTERIA SANITARY DISTRICT 1884562 KLEIN, GENEVIEVE Property Damage 4/13/2014 4/16/2014

CITY OF HALFMOON BAY 1766994 CHAPMAN, DIANE Property Damage 7/27/2012 10/15/2012

CITY OF HALFMOON BAY 1862393 CHAPMAN, DIANE Property Damage 12/31/2012 7/31/2013

CITY OF HALFMOON BAY 1880596 POMMES, PAUL Property Damage 2/17/2014 2/18/2014

DELTA DIABLO SANITATION DIST. 1863385 SANCHEZ, HENRY Property Damage 8/14/2013 8/14/2013

DELTA DIABLO SANITATION DIST. 1870036 HUNT, & SONS SUB 11/13/2013 11/13/2013

DUBLIN SAN RAMON SERVICES DIST. 1875335 PIERSON, ERIC Personal Injury 6/12/2013 12/3/2013

DUBLIN SAN RAMON SERVICES DIST. 1879050 DUBLIN, CITY OF INC 1/22/2014 1/27/2014

DUBLIN SAN RAMON SERVICES DIST. 1880728 CONWAY, BRIAN Property Damage 8/15/2013 2/19/2014

DUBLIN SAN RAMON SERVICES DIST. 1881879 UNKNOWN, UNKNOWN Property Damage 3/1/2014 3/6/2014

GOLETA SANITARY DISTRICT 1881855 LIKER, BARRY INC 3/2/2014 3/6/2014

GRANADA SANITARY DISTRICT 1866192 NGUYEN, YEM Personal Injury 4/2/2013 9/18/2013

HOMESTEAD VALLEY SANITARY DISTRICT 1815496 SIEGEL, DAN AND JENNY Property Damage 12/22/2012 12/22/2012

LAKE ARROWHEAD COMMUNITY SERVICES DIST. 1865862 JACOBSON, PAMELA Property Damage 8/15/2013 9/13/2013

LAKE ARROWHEAD COMMUNITY SERVICES DIST. 1882918 Employment 5/1/2012 3/24/2014

LAKE ARROWHEAD CSD (SBU) 1844653 DOAN, KELLY Property Damage 12/31/2012 12/31/2012

LAS GALLINAS VALLEY SANITARY DISTRICT 1870329 VILLOLHUS, PEDRO INC 11/18/2013 11/18/2013

LAS GALLINAS VALLEY SANITARY DISTRICT 1878603 CANELLOS, JOHN Property Damage 8/1/2013 1/21/2014

MT. VIEW SANITARY DISTRICT 1866882 CAMPWAY'S, INC, SANTA ROSA Property Damage 9/25/2013 9/27/2013

MT. VIEW SANITARY DISTRICT 1880367 DEVENUTA, MARTIN Property Damage 2/8/2014 2/13/2014

MT. VIEW SANITARY DISTRICT 1880893 BECK, ANGELA Property Damage 2/20/2014 2/20/2014

MT. VIEW SANITARY DISTRICT 1882721 MORALES, HILDA Property Damage 3/18/2014 3/19/2014

NOVATO SANITARY DISTRICT 1548646 MADIAS, MICHAEL & LAURIE Property Damage 2/15/2011 3/15/2011

NOVATO SANITARY DISTRICT 1854699 HEIN, MARK Property Damage 4/25/2013 4/26/2013

NOVATO SANITARY DISTRICT 1865711 MOLLOY, TERRENCE Property Damage 6/18/2013 9/12/2013

NOVATO SANITARY DISTRICT 1884388 TONKS, IAN Property Damage 3/13/2014 4/14/2014

NOVATO SANITARY DISTRICT 1884397 JIMENEZ, CONRAD Personal Injury 10/11/2013 4/14/2014

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1857964 CIMINO, JOSEPH Employment 1/27/2012 6/7/2013

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1868090 BARANCO, DAVE Property Damage 10/15/2013 10/16/2013

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1868983 UNKNOWN, UNKNOWN INC 10/28/2013 10/28/2013

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1869964 VAHLE, GABRIELLE Property Damage 11/11/2013 11/12/2013

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1880108 CONNOR, LINDA Property Damage 2/8/2014 2/10/2014

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1882069 BETTENCOURT, MARYANNA Property Damage 3/9/2014 3/10/2014

CARL WARREN & CO.

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CONFIDENTIAL Open Claims 2 of 2

MEMBER DISTRICT CLAIM# CLAIMANT CLAIM DESCRIPTION DATE OF LOSSDATE

REPORTED

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1882275 GELARDI, CARLA INC 3/11/2014 3/12/2014

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1885294 WD, MM INC 4/28/2014 4/29/2014

SANITARY DISTRICT NO. 1 OF MARIN COUNTY. 1885452 UNKNOWN, VEHICLE OWNER INC 4/24/2014 5/1/2014

SANITARY DISTRICT NO.1 OF MARIN COUNTY 1881442 CURRAN, SHANE Property Damage 2/27/2014 2/28/2014

SANTA MARGARITA WATER DISTRICT 1564019 LENNAR HOMES OF CA., . Property Damage 5/17/2011 5/18/2011

SANTA MARGARITA WATER DISTRICT 1856363 CARRIER, NATHALIE Property Damage 5/2/2013 5/17/2013

SANTA MARGARITA WATER DISTRICT 1884608 STEVENS, LINDA Property Damage 4/16/2014 4/17/2014

SEWER AUTHORITY MID-COASTSIDE 1859243 WESTERFIELD, GEOFFREY Property Damage 6/20/2013 6/21/2013

SOUTH TAHOE PUBLIC UTILITY DISTRICT 1764045 GRCLT CONDOMINIUM, AKA MARRIOTT ET AL Property Damage 3/13/2012 9/12/2012

SOUTH TAHOE PUBLIC UTILITY DISTRICT 1851347 KLECKER, DAVID Property Damage 3/13/2013 3/14/2013

SOUTH TAHOE PUBLIC UTILITY DISTRICT 1867293 COOPER, MARTHA Property Damage 9/28/2013 10/3/2013

SOUTH TAHOE PUBLIC UTILITY DISTRICT 1875990 COUNTY OF EL DORADO, . Property Damage 12/7/2013 12/12/2013

SOUTH TAHOE PUBLIC UTILITY DISTRICT 1877612 BREEZE, JOSEPH & CONNIE Property Damage 12/18/2013 1/8/2014

STEGE SANITARY DISTRICT 1884484 BROADWELL, JOANNA Property Damage 4/14/2014 4/15/2014

STEGE SANITARY DISTRICT (SBU) 1543173 PETERSON, DWIGHT Property Damage 1/2/2011 1/3/2011

STEGE SANITARY DISTRICT (SBU) 1880023 PARDINI, ALICE Property Damage 2/9/2014 2/10/2014

STEGE SANITARY DISTRICT (SBU) 1880024 HOGAN, JOHN INC 2/9/2014 2/10/2014

STEGE SANITARY DISTRICT (SBU) 1883515 CONNOLLY, JOAN Property Damage 2/28/2014 4/1/2014

UNION SANITARY DISTRICT 1865156 BECKUM, VICTOR Property Damage 9/3/2013 9/5/2013

UNION SANITARY DISTRICT 1867808 EXCHANGE ASO MESIAS, CSAA INSURANCE Property Damage 10/9/2013 10/10/2013

UNION SANITARY DISTRICT 1869789 Zuniga, Rick Property Damage 11/6/2013 11/8/2013

UNION SANITARY DISTRICT 1882871 JACOBO, PORFIRIO Property Damage 3/20/2014 3/21/2014

VALLEJO SANITATION AND FLOOD CONTROL 1549034 COLLINS, DANE Employment 12/1/2009 3/21/2011

VALLEJO SANITATION AND FLOOD CONTROL 1768515 JACKSON, JAYESHA (MINOR) Personal Injury 2/19/2012 11/2/2012

VALLEJO SANITATION AND FLOOD CONTROL 1813961 JONES, JOAN & MATTHEW Property Damage 12/2/2012 12/4/2012

VALLEJO SANITATION AND FLOOD CONTROL 1870326 GUTIERREZ, ALBERTO Property Damage 11/17/2013 11/18/2013

VALLEJO SANITATION AND FLOOD CONTROL 1878357 YUSUF, MOHAMED Property Damage 1/15/2014 1/17/2014

VALLEJO SANITATION AND FLOOD CONTROL 1885718 WILLIAMS, KATHERINE Property Damage 4/26/2014 5/5/2014

VICTOR VALLEY WASTE WATER REC. AUTH 1565664 HAMM, THOMAS/VALERIE Property Damage 12/21/2010 6/10/2011

VICTOR VALLEY WASTE WATER REC. AUTH 1882683 Employment 9/1/2012 3/19/2014

VICTOR VALLEY WASTE WATER REC. AUTH 1882684 Employment 4/4/2012 3/19/2014

WEST BAY SANITARY DISTRICT 1508062 DOUGLAS, MICHAEL ETAL Property Damage 8/14/2009 11/9/2009

WEST COUNTY WASTEWATER DISTRICT 1851845 STOVALL, PAUL INC 2/7/2013 3/20/2013

WEST VALLEY SANITATION DISTRICT 1846367 LAMBERT, DAVID Property Damage 1/21/2013 1/21/2013

WEST VALLEY SANITATION DISTRICT 1859803 HENSLEY, MICHAEL Property Damage 6/26/2013 6/27/2013

WEST VALLEY SANITATION DISTRICT 1884857 HOME REMODELERS, DESIGN & BUILD, INC. ACL 4/21/2014 4/22/2014

WEST VALLEY SANITATION DISTRICT 1885533 MURPHY, LAURA INC 5/2/2014 5/2/20144

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Claims Excess Page: 1As Of: 04/30/2014 5/2/2014Loss Dates: 01/01/1900 -04/30/2014 3:09:13 PMC.S.R.M.A. W/C - 3507 Incurred Limits >= $100000Claimant Name Employer Date of Injury

INDEMNITYAlmond, Dennis Central Contra Costa Sanitary 4/1/2009Batis, Sandra Central Marin Sanitation Agenc 8/13/2013Bitle, Shawn Central Contra Costa Sanitary 9/15/2006Brown, Keith West Bay Sanitary District 11/10/2011Carrillo, Refugio Carpinteria Sanitary District 1/13/2012Denton, Gregory West County Wastewater Distric 5/8/2013Eckert, John Ventura Regional Sanitation Di 1/26/2011Godinez, Ignacio Ventura Regional Sanitation Di 9/6/2010Gray, Mark South Tahoe Public Utility Dis 7/20/2011Jones, Lorine Silicon Valley Clean Water 10/5/2005Kruger, Don Dublin San Ramon Services Dist 7/20/2011Lloyd, Raymel Ventura Regional Sanitation Di 11/29/2012McAbee, Curtis Novato Sanitary District 12/28/2007Perez, Alvaro Montecito Sanitary District 8/3/2010Swisshelm, Patty Sausalito-Marin City Sanitary District 12/14/2012Tracy, Jeannette Sewer Authority Mid-Coastside 3/9/2011Wilkinson, Edward South Tahoe Public Utility Dis 1/24/2014

FUTURE MEDICALAlsbury, Jay South Tahoe Public Utility Dis 5/5/2008Armstrong, Albert West Valley Sanitation Distric 11/10/1998Ayers, James Vallejo Sanitation & Flood Con 9/11/2002Baker, Jacob Lake Arrowhead Community Servi 1/6/2005Bamber, Gary West Valley Sanitation Distric 6/25/2004Bastian, Irma Regina Union Sanitary District 1/21/2011Binder, Penny Central Contra Costa Sanitary 9/17/2007Bouyett, Timothy Ventura Regional Sanitation Di 3/11/2010Comito, Anthony Montecito Sanitary District 11/16/1995Diaz, Juan Union Sanitary District 4/17/2007Dugan, Jodey Santa Margarita Water District 3/28/2007Dvorak, Josef South Tahoe Public Utility Dis 10/11/2006Gerke, Fred Silicon Valley Clean Water 12/5/2001Gianulias, James Vallejo Sanitation & Flood Con 9/21/2010Grabowski, Mat Union Sanitary District 7/31/2008Gregory, Leonard Union Sanitary District 2/12/1996Griffis, Jim Central Contra Costa Sanitary 6/22/2010Grubka, Steven Central Contra Costa Sanitary 9/18/2007Herlihy, Thomas Union Sanitary District 12/14/2010Hernandez, Ralph Delta Diablo 4/17/1997Hesse, Richard Lake Arrowhead Community Servi 5/5/2009Jenkins, David South East Regional Reclamatio 1/29/2001Marin, James Union Sanitary District 11/1/1990Mccoy, Michael Ironhouse SD - Susan Walde P&C 6/6/2011Mendoza, Joey Carpinteria Sanitary District 4/20/2010Mooney, Stephen Oro Loma Sanitary District 12/14/1998Moraida, Christopher South Tahoe Public Utility Dis 4/4/2005Raphael, Zandra Delta Diablo 2/11/2010Rigdon, Bud Union Sanitary District 8/3/1998Roletto, Jeffrey Union Sanitary District 8/24/2011Rondoni, Michael South Tahoe Public Utility Dis 4/21/2004Rutherdale, Jeremy South Tahoe Public Utility Dis 8/5/2008Saenz, Edward Carpinteria Sanitary District 5/18/2012Strickland, David South Tahoe Public Utility Dis 8/25/1998Synsteby, Eric Monterey Regional Water Pollut 9/21/2000Szabo, John Sewer Authority Mid-Coastside 4/16/2007Thompson, Franklin Union Sanitary District 10/14/2000Trapp, Gordon Pete Central Contra Costa Sanitary 11/19/2004Vasut, Victor Union Sanitary District 10/6/2011Vasut, Victor Union Sanitary District 6/27/2012Wilhite, Randy Oro Loma Sanitary District 9/16/2002Wood, Ron Lake Arrowhead Community Servi 5/13/1998Youry, Timothy West County Wastewater Distric 5/21/2001

5

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CALIFORNIA SANITATION RISK MANAGEMENT AUTHORITY EXECUTIVE BOARD MEETING TELECONFERENCE

SAN FRANCISO, CA APRIL 24, 2014

MEMBERS & OFFICERS PRESENT Mr. Russ Baggerly, President, Ojai Valley Sanitary District, Ojai, CA Mr. Paul Bushee, Vice President, Leucadia Wastewater District, Carlsbad, CA Mr. George Emerson, Secretary, Goleta Sanitary District, Goleta, CA Mr. Kenneth Spray, Treasurer, Vallejo Sanitation & Flood Control District Mr. Craig Murray, Carpinteria Sanitary District, Carpinteria, CA Mr. Jason Warner, Oro Loma Sanitary District, San Lorenzo, CA Mr. Greg Baatrup, Fairfield/Suisun Sewer District, Fairfield, CA Mr. Logan Olds, Victor Valley Wastewater Reclamation Authority, Hesperia, CA Mr. Bert Michalczyk, Dublin San Ramon Services District, Dublin, CA Mr. Dan Child, Silicon Valley Clean Water, Redwood City, CA MEMBERS & OFFICERS ABSENT None GUESTS & CONSULTANTS Mr. Dennis Mulqueeney, Alliant Insurance Services, Inc., San Francisco, CA Mr. Seth Cole, Alliant Insurance Services, Inc., San Francisco, CA Mr. Myron Leavell, Alliant Insurance Services, Inc., San Francisco, CA Mr. P. J. Skarlanic, Alliant Insurance Services, Inc., San Francisco, CA Ms. Shadi Jalali, Alliant Insurance Services, Inc., San Francisco, CA Mr. Byrne Conley, Gibbons & Conley, Walnut Creek, CA Mr. David Patzer, DKF Solutions Group, Vallejo, CA A. CALL TO ORDER The meeting was called to order by President Russ Baggerly at 10:01 a.m. B. PUBLIC & BOARD MEMBER COMMENTS There were no public or board member comments. C. CONSENT CALENDAR C.1. Meeting Minutes – March 18, 2014 The minutes of the meeting of March 18, 2014 were reviewed.

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A motion was made to accept the minutes as presented. MOTION: Paul Bushee SECOND: Bert Michalczyk MOTION CARRIED

MEMBER AYES NAYS ABSTAIN ABSENT Baggerly X Baatrup X Bushee X Childs X Michalczyk X Murray X Olds X Warner X

C.2. Demands as of March 10, 2014 The Executive Board reviewed the demands as of March 10, 2014. A motion was made to approve the demands as presented. MOTION: Paul Bushee SECOND: Bert Michalczyk MOTION CARRIED

MEMBER AYES NAYS ABSTAIN ABSENT Baggerly X Baatrup X Bushee X Childs X Michalczyk X Murray X Olds X Warner X

C.3. Reporting and Ratification of Claims Settlements None. D. CLOSED SESSION TO DISCUSS PENDING CLAIMS The Board entered Closed Session at 10:03 a.m. pursuant to Government Code Section 54956.95. The Board left Closed Session at 10:16 a.m., at which time it was announced that legal counsel was provided direction concerning the disposition of certain claims, however no final settlements were approved, nor was any action taken. E. OFFICER/PROGRAM DIRECTOR/COMMITTEE REPORTS None. F. GENERAL ADMINISTRATION None.

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G. POOLED LIABILITY PROGRAM None. H. WORKERS COMPENSATION PROGRAM None. I. PROPERTY PROGRAM None. J. PRIMARY INSURANCE PROGRAM None. K. LOSS CONTROL None. L. INFORMATION ITEMS L.1. Poem of the Day The Executive Board reviewed the poem. L.2. Article – Hello! Is Anyone Listening? What Can You Do To Get Employees To Understand The Value Of Your Data? The Executive Board reviewed the article. L.3. Article – Look Up! The Dangers of Texting While Walking The Executive Board reviewed the article. L.4. CSRMA 2014 Meeting Calendar The Executive Board reviewed the CSRMA 2014 Meeting Calendar. L.5. CSRMA Organizational Chart The Executive Board reviewed the CSRMA Organizational Chart. L.6. CSRMA Service Team Chart The Executive Board reviewed the CSRMA Service Team Chart. M. ADJOURNMENT The meeting was adjourned at 10:20 a.m. The next meeting is scheduled for June 2, 2014 in San Francisco.

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CHECK CHECK INVOICE INVOICE CHECK # DATE VENDOR NUMBER AMOUNT AMOUNT DESCRIPTION

04/07/2014 ALLIANT INSURANCE SERVICES 205375 57.00 57.00 Renew Crime 13/14

04/07/2014 BOORNAZIAN, JENSEN & GARTHE 119427 10,185.70 10,185.70 Legal Consulting Fees

04/07/2014 CARMEL AREA WASTEWATER DIST. Wellness Reimb 1,182.88 1,182.88 Wellness / Safety & Risk Control Reimbursement

04/07/2014 CENTRAL MARIN SANITARY Reimburse 46.90 46.90 reimburse - for training expenses 3/12/2014

04/07/2014 CHAMINADE 708968 12,451.86 12,451.86 3/16/14 LRP

04/07/2014 DAVID PATZER DBA RISK MANAGEMENT S31448 130.79 130.79 breakfast - training 3/11/14

04/07/2014 DENNIS MULQUEENEY reimbursement 540.48 540.48 LRP dinner 3/16/2014

04/07/2014 GIBBONS & CONLEY 14-feb-2566 2,519.96 2,519.96 General CSRMA Matters: Program/Gen Fees

04/07/2014 LEUCADIA WASTEWATER DIST. Safety/Wellness 1,200.00 1,200.00 Wellness / Safety & Risk Control Reimbursement

04/07/2014 LIEBERT CASSIDY WHITMORE 177197 1,570.00 1,570.00 FEES /Legal Hotline through 2/14

04/07/2014 MONTEREY REGIONAL WATER P.C.A. Safety/Wellness 1,200.00 1,200.00 Wellness / Safety & Risk Control Reimbursement

04/07/2014 MYRON D. LEAVELL reimburse 49.51 49.51 Newtek FEE/Web site hosting & tax correction

04/07/2014 ONLINE RISK SOLUTIONS 11130 1,000.00 1,000.00 Online Ctr. 3/2014

04/07/2014 ORO LOMA SANITARY DIST. Safety/Wellness 3,200.00 3,200.00 Wellness / Safety & Risk Control Reimbursement

04/07/2014 PROFESSIONAL DYNAMICS, INC. 1283944 1,050.00 1,050.00 MPN Admin 3/2014

04/07/2014 TUBE DESIGN 96616 400.00 400.00 Website Maint 3/2014:

04/07/2014 VICTOR VALLEY WASTEWATER RECL. AUWellness & reim 2,028.09 2,028.09 Wellness Reimbursement & reimbursement

04/07/2014 YORK INSURANCE SERVICES GROUP 500010283 18,000.00 18,000.00 Claims Administration 2/14

TOTALS 56,813.17$ 56,813.17$

I HEREBY CERTIFY THAT THE ABOVE LISTED CHECKS ARE FOR CORRECT AND JUST SERVICES OR MATERIALS RECEIVEDTHAT PAYMENT HAS NOT BEEN PREVIOUSLY MADE, AND THAT FUNDS ARE AVAILABLE TO COVER THESE PAYMENTS.

Kenneth Spray

(Please print name)

George Emerson

(Please print name)

CALIFORNIA SANITATION RISK MANAGEMENT AUTHORITY CHECK REGISTER GENERAL ACCOUNT NO. 7020015599

DEMANDS AS OF April 7, 2014

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CHECK CHECK INVOICE INVOICE CHECK # DATE VENDOR NUMBER AMOUNT AMOUNT DESCRIPTION

04/28/2014 CARL WARREN & CO. March 2014 21,637.67 21,637.67 FEES/Monthly Claims Admin & Billings - 3/2014

04/28/2014 JAMES MARTA & CO. 7201 3,000.00 3,000.00 FEE/Audit

04/28/2014 TOWERS WATSON 152340171709 20,040.00 20,040.00 Actuarial Study - Liability

04/28/2014 WELLNESS COUNCILS OF AMERICA 115957 324.18 324.18 Well Workplace Newsletter 4/14

04/28/2014 YORK INSURANCE SERVICES GROUP 5000010414 18,000.00 18,000.00 Claims Administration 4/14

TOTALS 63,001.85$ 63,001.85$

I HEREBY CERTIFY THAT THE ABOVE LISTED CHECKS ARE FOR CORRECT AND JUST SERVICES OR MATERIALS RECEIVEDTHAT PAYMENT HAS NOT BEEN PREVIOUSLY MADE, AND THAT FUNDS ARE AVAILABLE TO COVER THESE PAYMENTS.

Kenneth Spray

(Please print name)

George Emerson

(Please print name)

CALIFORNIA SANITATION RISK MANAGEMENT AUTHORITY CHECK REGISTER GENERAL ACCOUNT NO. 7020015599

DEMANDS AS OF April 28, 2014

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CHECK CHECK INVOICE INVOICE CHECK # DATE VENDOR NUMBER AMOUNT AMOUNT DESCRIPTION

05/16/2014 IRONHOUSE SANITARY DIST. replace stale che 7,145.00 7,145.00 replace stale check 8724

05/19/2014 CALIFORNIA ASSOC. OF SANITATION AGEContribution 500.00 500.00 CASA Contribution

05/19/2014 CARL WARREN & CO. Feb Claims 26,097.41 26,097.41 Monthly Claims Admin & Billings - 2/2014

05/19/2014 CARMEL AREA WASTEWATER DIST. Work Comp Aud 3,413.00 3,413.00 Work Comp Audit

05/19/2014 CARPINTERIA SANITARY DISTRICT. Work Comp Aud 7,015.00 7,015.00 Work Comp Audit

05/19/2014 CENTRAL CONTRA COSTA SANITARY DIS Work Comp Aud 14,497.00 14,497.00 Work Comp Audit

05/19/2014 DAVID PATZER DBA RISK MANAGEMENT S31449 3,055.12 3,055.12 training 5/15/14 &audit cost

05/19/2014 DELTA DIABLO SANITATION DIST. Work Comp Aud 2,359.00 2,359.00 Work Comp Audit

05/19/2014 GIBBONS & CONLEY 14-apr-2635 2,438.66 2,438.66 General Matters: Program/Gen Fees & Exp

05/19/2014 HEATHER TRURO 05356,05360,05 7,795.17 7,795.17 FEE Consulting 2/21 - 4/20, 2014

05/19/2014 LIEBERT CASSIDY WHITMORE 178372 3,284.00 3,284.00 FEES /Legal Hotline through 3/14

05/19/2014 MONTECITO SANITARY DIST. Work Comp Aud 4,885.00 4,885.00 Work Comp Audit

05/19/2014 MYRON D. LEAVELL 4449489 287.40 287.40 Newtek FEE/Web site hosting

05/19/2014 NOVATO SANITARY DIST. Work Comp Aud 6,535.00 6,535.00 Work Comp Audit

05/19/2014 OJAI SANITARY DISTRICT Work Comp Aud 1,123.00 1,123.00 Work Comp Audit

05/19/2014 ONLINE RISK SOLUTIONS 1,000.00 1,000.00 Online Ctr. 4/2014

05/19/2014 PROFESSIONAL DYNAMICS, INC. 1286258 1,050.00 1,050.00 MPN Admin 4/2014

05/19/2014 SAN ELIJO JOINT POWERS AUTHORITY Work Comp Aud 786.00 786.00 Work Comp Audit

05/19/2014 SAUSALITO-MARIN CITY S.D. Work Comp Aud 10,575.00 10,575.00 Work Comp Audit

05/19/2014 SEWER AUTH. MID-COASTSIDE Work Comp Aud 2,903.00 2,903.00 Work Comp Audit

05/19/2014 SOUTH BAYSIDE SYSTEM AUTH. Work Comp Aud 609.00 609.00 Work Comp Audit

05/19/2014 SOUTH TAHOE PUBLIC UTILITY DIST. Work Comp Aud 4,192.00 4,192.00 Work Comp Audit

05/19/2014 TAHOE-TRUCKEE S.A. Work Comp Aud 5,402.00 5,402.00 Work Comp Audit

05/19/2014 TRUCKEE SANITARY DISTRICT 4,956.00Work Comp Aud 965.00 Work Comp Auditreplace stale che 3,991.00 replace stale check 8724

05/19/2014 TUBE DESIGN 96617 400.00 400.00 Website Maint 4/2014:

05/19/2014 VALLEJO SANITATION & FLOOD CNTL. Work Comp Aud 3,412.00 3,412.00 Work Comp Audit

05/19/2014 VALLEY SANITARY DISTRICT Work Comp Aud 9,228.00 9,228.00 Work Comp Audit

05/19/2014 VENTURA REGIONAL SANITATION DISTRICWork Comp Aud 2,038.00 2,038.00 Work Comp Audit

05/19/2014 WELLNESS COUNCILS OF AMERICA 116756 324.18 324.18 Well Workplace Newsletter 5/14

05/19/2014 WEST COUNTY WASTEWATER DISTRICT Work Comp Aud 10,495.00 10,495.00 Work Comp Audit

05/19/2014 WEST VALLEY SANITATION DISTRICT Work Comp Aud 5,441.00 5,441.00 Work Comp Audit

TOTALS 153,240.94$ 153,240.94$

I HEREBY CERTIFY THAT THE ABOVE LISTED CHECKS ARE FOR CORRECT AND JUST SERVICES OR MATERIALS RECEIVEDTHAT PAYMENT HAS NOT BEEN PREVIOUSLY MADE, AND THAT FUNDS ARE AVAILABLE TO COVER THESE PAYMENTS.

Kenneth Spray

(Please print name)

George Emerson

(Please print name)

CALIFORNIA SANITATION RISK MANAGEMENT AUTHORITY CHECK REGISTER GENERAL ACCOUNT NO. 7020015599

DEMANDS AS OF May 19, 2014

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Agenda Item No. D3 Executive Board Meeting

Meeting Date: June 2, 2014

HT Consulting Contract ISSUE: The contract with HT Consulting to provide Workers’ Compensation Claims Management services to CSRMA and the member agencies contains a provision that it be automatically extended for one additional one-year term as of each anniversary unless prior to that time it has been terminated by either party. The 3-year contract term expires July 1, 2014. HT Consulting has expressed a desire to continue the contract with the same terms and conditions. The Program Administrators are supportive of continuing the contract as is and will be reviewing this item with the Workers’ Compensation Committee at their May 29, 2014 meeting. RECCOMMENDATION: A recommendation from the Workers’ Compensation Committee will be made at the meeting. FISCAL IMPACT: Services are billed monthly in the amount of Two thousand two hundred dollars ($2,200.00), based on a block of 20 hours. If additional hours are needed, these would be billed at the rate of one hundred and sixty dollars ($160.00) per hour and would be subject to prior approval of the CSRMA Program Administrators. $35,000 has been budged for this expenditure in FY 14/15. BACKGROUND: HT Consulting was engaged to provide Workers’ Compensation Claims Management services to CSRMA and the member agencies. Services include assistance with Workers’ Compensation claims questions, updates to CSRMA’s Workers’ Compensation Management Program, assistance with CSRMA’s Job Description builder, assistance with Return to Work efforts, assistance with the MPN, workers’ compensation claims advocacy and training on an as needed basis. As a result of discussion at the 2008 Long Range Planning Session, the Executive Board directed the Program Administrators to include the contract for Workers’ Compensation Claims Management Services with HT Consulting as a “core” loss control service in the annual Risk Control work plan. ATTACHMENTS: Contractual Agreement between HT Consulting and CSRMA.

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Agenda Item No. D4 Executive Board Meeting

Meeting Date: June 2, 2014

Medical Provider Network Service Provider Contract ISSUE: The contract with Professional Dynamics, Inc. (PDI) to provide Medical Provider Network (MPN) management services to CSRMA and the member agencies contains a provision that it be automatically extended for one additional twelve (12) month term, unless notice of intent not to renew is given in writing, by either party, thirty (30) days prior to the renewal date. The 1-year contract term expires July 1, 2014. PDI has expressed a desire to continue the contract with the same terms and conditions. The Program Administrators are supportive of continuing the contract as is and will be reviewing this item with the Workers’ Compensation Committee at their May 29, 2014 meeting. RECCOMMENDATION: A recommendation from the Workers’ Compensation Committee will be made at the meeting. FISCAL IMPACT: MPN Maintenance and Administration Services = $1,000.00/flat fee per month. Re-notification = $50.00/flat fee per First Report of Injury received. BACKGROUND: CSRMA created an MPN for members of the Worker’s Compensation Program. The MPN was launched on March 1, 2006. Participation is voluntary. Currently 20 member agencies participate in the MPN and we have several member agencies ready to join pending a final decision of their management. Medical Provider Network Management Services provided by Professional Dynamics, Inc. are outlined below:

▫ Provide an MPN Liaison according to SB863 specifications – New in July 2013 ▫ Re‐file MPN application with the DWC, inclusive of any updates or material modifications, if required. ▫ Maintenance of Medical Provider Network list(s). ▫ Provide and update internet accessible directories for employee to access to view MPN, as required. ▫ Upon receipt of First Report of Injury (FROI/5020), PDI will provide a copy of the MPN notification document to the injured worker.

• First Report of Injury reports can be submitted in the following manner:

o Via e‐mail: [email protected] o Via Fax: 1‐800‐591‐5502 with a cover letter indicating Attn:

MPN Administrator

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▫ Assist employees, claims examiners and nurse case managers in obtaining MPN providers contact information, as well as out of network referrals. ▫ Documentation and distribution of all MPN activities will be provided to designated parties. ▫ Documentation and distribution of provider change through the nomination and grievance process. ▫ Work with continuity of Care and Transfer of Care issues. ▫ Work with all parties to improve the quality of the network and its providers.

ATTACHMENTS: Contractual Agreement between PDI and CSRMA.

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May 16, 2013 Seth Cole, ARM First Vice President Alliant Insurance Services, Inc. 100 Pine St. San Francisco, CA 94111 RE: Letter of Agreement- CSRMA MPN Services Dear Seth:

1. Purpose; Nonbinding. The purpose of this letter (“Letter of Agreement”) is to confirm our discussions with respect to an arrangement between California Sanitation Risk Management Authority (CSRMA) (“Customer”) and Professional Dynamics, Inc. (“PDI”), whereby the parties will participate in certain activities described below. Customer and PDI agree that this Letter of Agreement is confidential, and except as mutually agreed-upon in writing by both parties, Customer and PDI shall not disclose any of the foregoing to any other person or entity except their respective employees, attorneys or accountants, or as may be required by applicable law or regulation. 2. Scope of Services Medical Provider Network Management Services including but not limited to the following:

▫ Provide an MPN Liaison according to SB863 specifications.

▫ Re-file MPN application with the DWC as needed, inclusive of any updates or material modifications, if required.

▫ Maintenance of Medical Provider Network list(s).

▫ Provide and update internet accessible directories for employee to access to view MPN, as required.

▫ Upon receipt of First Report of Injury (FROI/5020), PDI will provide a copy of the MPN notification document to the injured worker.

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First Report of Injury reports can be submitted in the following manner:

• Via e-mail: [email protected]

• Via Fax: 1-800-591-5502 with a cover letter indicating Attn: MPN Administrator

▫ Assist employees, claims examiners and nurse case managers in obtaining MPN providers names and contact information, as well as out of network referrals.

▫ Documentation and distribution of all MPN activities will be provided to designated parties.

▫ Documentation and distribution of provider change through the nomination and grievance process.

▫ Assist with Continuity of Care and Transfer of Care issues.

▫ Work with all parties to improve the quality of the network and its providers.

3. Terms

(a) Professional Dynamics shall be compensated for all services rendered under this Letter of Agreement in the following manner:

▫ MPN Maintenance and Administration Services

$1,000.00/flat fee per month

▫ Re-notification

$50.00/flat fee per FROI received

(b) Invoices are due and payable upon receipt. Invoices not paid within 45 calendar days of date of invoice may be subject to penalties and late fees.

(c) Customer Specific Guidelines may be developed in collaboration with Customer and Professional Dynamics, Inc.

(d) PDI MPN Contacts:

Paula Baker, Chief Operating Officer Office: 800-591-5501 x1325 E-mail: [email protected]

MPN Liaison/Administrator E-mail: [email protected]

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4. Confidentiality (a) The parties acknowledge and agree that as part of due diligence, they will obtain and/or have access to Confidential Information, the misappropriation, unauthorized use or disclosure of which would cause irreparable harm to its owner; and shall only use the Confidential Information of the other party in connection with the foregoing purpose of due diligence and discussions to enter into the proposed Definitive Agreement. The parties agree to use the same degree of care, but no less than reasonable degree of care, to protect against the unauthorized disclosure of Confidential Information as it uses to protect its own Confidential Information. (b) The parties will not make copies, in whole or in part, of any or all Confidential Information disclosed during due diligence without the express consent of its owner. After the completion of negotiations, the parties will return to each other all Confidential Information in their possession. The receiving party of Confidential Information (“Recipient”) shall have no obligation under this Section 3 of the Letter of Agreement as to Confidential Information which: (a) is known to Recipient at the time of disclosure; (b) is independently developed by Recipient without reference to or use of the disclosing party’s (“Discloser”) Confidential Information; (c) becomes known to Recipient from another source without confidentiality restriction on subsequent disclosure or use; (d) is or becomes part of the public domain through no wrongful act of Recipient; or (e) is disclosed pursuant to any judicial or governmental request or order; provided that Recipient takes reasonable steps to give Discloser sufficient prior written notice so that Discloser may seek (with the reasonable cooperation of Recipient and at Discloser’s expense) a protective order to contest or limit the scope of such request or order as much as possible, (however, the obligation to otherwise keep the Confidential Information confidential from other parties shall not be abrogated by such request or order). (c) This Section 3 of this Letter of Agreement covers only Confidential Information disclosed between the date of this Letter of Agreement and twenty-four (24) months thereafter. This Section 3 shall expire five (5) years from date of this Letter of Agreement. (d) As used in this Letter of Agreement, the term “Confidential Information” means confidential, proprietary or competitive trade secret information belonging to or in the possession of a party that is not known to the public, including, but not limited to, all information in any form relating to the design, function and operation of its products and services, systems and processes, software, models, organization and staffing and all technical information, knowledge, flow charts, specifications, design documents, sales and marketing plans and strategies or other documents of any type whether in printed or machine readable form relating thereto. (e) This Letter of Agreement shall be governed by the laws of the State of California, without reference to its conflict of law principle. Neither party shall make a claim, nor be liable, to the other party for any damage, including without limitation, any consequential, special, indirect, incidental or punitive damages or lost profit suffered by it because of the negotiations contemplated herein or any performance or failure to perform any of the provisions hereunder.

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5. Non-Solicitation For the duration of this contract, and for one year thereafter, you agree that you, and the company, will not solicit and/or hire Professional Dynamics’ employees.

6. It is acknowledged by both parties that any opinions, certifications (approval) for treatment, reviews for medical necessity, comments on causality, interactions with claimants, providers, or other entities, is based only upon the available information and that the insurer, TPA, or other client entity, bears the final responsibility (per California regulation) for payment for treatment, approval for treatment, or issues concerning the nature, extent, or type of treatment. In addition, it is acknowledged by Professional Dynamics, that the ultimate provision of treatment rests with the provider, regardless of payment methodology, source, or medical necessity.

7. Term of the Agreement The term of this Agreement shall be from July 1, 2013 to July 1, 2014 unless terminated sooner in accordance with the provisions of Section 8. This Agreement shall renew annually, for one additional twelve (12) month term, unless notice of intent not to renew is given in writing, by either party, thirty (30) days prior to the renewal date. 8. Termination Customer or PDI may terminate this Agreement, with cause, effective thirty days after written notification to the other. If the foregoing accurately reflects the parties’ understanding of the proposed transaction, please so acknowledge by executing two (2) original copies of this Letter of Agreement and returning both originals to: Professional Dynamics, Inc. Attn: Corporate 81 Blue Ravine Road, Suite 110 Folsom, CA 95630 ACCEPTED AND AGREED TO: THIS ___ DAY OF _____, 2013 Professional Dynamics, Inc. Entity Name: ______________________________ By: Betti J. Anders Print Name: Title: President/CEO Title:

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California Sanitation Risk Management Authority

Long-Range Action Plan

2013/14

Alliant Insurance Services, Inc. 100 Pine Street, 11th Floor San Francisco, CA 94111

(415) 403-1400

As of:

May 27, 2014

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Table of Contents

I. Emerging Risks Work Plan.....................................................................................................1

II. Alternatives to Presenting Annual Budget to Board of Directors .......................................3

III. Model Claims Reporting Flow Charts ...................................................................................5

IV. Program Administration, Brokerage and Risk Control Contract Considerations ...........7

V. Retrospective Rating Plan for Old Years ..............................................................................8

VI. Mobile Applications ...............................................................................................................10

VII. Workers’ Compensation Claims Training ..........................................................................12

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I. Emerging Risks Work Plan Description: The Executive Board directed the Program Administrators to develop an Emerging Risks Work Plan. Objective: To develop a work plan that best addresses Emerging Risks that may impact CSRMA members. Action(s):

1. Identify and Analyze Emerging Risks 2. Present to the Pooled Liability Committee and review for recommendation 3. Present to the Workers’ Compensation Committee and review for

recommendation 4. Present to the Executive Board and review for recommendation 5. Implement work plan

Responsibility: 1. Alliant Insurance Services 2. Alliant Insurance Services and Pooled Liability Committee 3. Alliant Insurance Services and Workers’ Compensation Committee 4. Alliant Insurance Services and Executive Board 5. Alliant Insurance

Deadlines: 1. July and August 2013 2. September 2013 3. October 2013 4. December 2013 5. January 2014

Fiscal Impact: Unknown at this time. Background: Lloyd’s of London defines an Emerging Risk as “An issue that is perceived to be potentially significant but which may not be fully understood or allowed for an insurance terms and conditions, pricing, reserving or capital setting.” There are a number of Emerging Risks that could potentially impact CSRMA members, and ultimately the pool. For each of these identified risks CSRMA should first prioritize the risks then determine if there is an insurance solution, a risk management solution, or if there is even a solution at all. Status: As of May 31, 2013, this project is on target. As of August 13, 2013, this project is on target. As of October 3, 2013, this project is on target. A list of emerging risks that could

potentially impact CSRMA members has been presented to Pooled Liability Committee and subsequently prioritized by the Committee. The prioritized list of emerging risks will

IN PROGRESS

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be presented to the Workers’ Compensation Committee at their October 24, 2013 meeting for review and comment.

As of December 2, 2013, this project is on target. The Workers’ Compensation

Committee reviewed the list of emerging risks at their last meeting. The Pooled Liability and Workers’ Compensation Committees have identified several risks that they believe may impact the CSRMA members and the pool and have prioritized them, ranking their top priorities 1-5. The list of emerging risk is being presented to the Executive Board at their December 9, 2013 meeting for review and next steps.

As of January 8, 2014, this project is in progress. At their last meeting, the Executive

Board directed the Program Administrators to agendize each of the identified emerging risks 1-5 for further discussion at the Long Range Planning Session in March 2014.

As of March 4, 2014, this project is in progress. The identified emerging risks 1-5 have

been agendized for discussion at the Long Range Planning Session in March 2014. As of May 27, 2014, this project is in progress. The Executive Board reviewed the list

and identified emerging risks to be included in the 2014-15 Long Range Action Plan. The draft action plan will be presented to the Executive Board for review and approval at its June 2, 2014 meeting.

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II. Alternatives to Presenting Annual Budget to the Board of Directors Description: With CASA eliminating its’ Spring (April) conference beginning in 2014, CSRMA will need to evaluate alternatives to present the Annual Budget to the Board of Directors for approval. Objective: Determine the best alternative to present the Annual Budget to the Board of Directors for approval. Action(s):

1. Identify Alternatives 2. Review and discuss options with Finance Committee 3. Present to the Executive Board and gain approval 4. Review and discuss with Board of Directors and gain approval 5. Presentation of Annual Budget

Responsibility: 1. Alliant Insurance Services 2. Alliant Insurance Services and Finance Committee 3. Alliant Insurance Services and Executive Board 4. Alliant Insurance Services and Board of Directors 5. Alliant Insurance Services

Deadlines: 1. September 2013 2. November 2013 3. December 2013 4. January 2014 5. April 2014

Fiscal Impact: Unknown at this time. Background: CSRMA currently holds Executive Board and Board of Directors meetings in conjunction with the CASA Spring, Summer and Winter Conferences. In 2014, CASA will be eliminating its' Spring Conference, usually held in late April. CSRMA has historically presented the Annual Budget to the Board of Directors for approval at its’ Spring (April) meeting. Status: As of May 31, 2013, this project is on target. As of August 13, 2013, this project is on target. As of October 3, 2013, this project is on target.

As of December 2, 2013, this project is on target. The Finance Committee reviewed viable alternatives for presenting the Annual Budget to the Board of Directors for approval. This item is agendized for discussion at the December 9, 2013 Executive Board meeting.

COMPLETED

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As of January 8, 2014, this project is on target. Proposed changes to the JPA Agreement and Bylaws providing for the Annual Budget to be extended in January each year to the August Board meeting, at which time a new budget can be approved; and a resolution extending the current fiscal year 2013-14 budget as the 2014-15 fiscal year budget will be presented to the Board of Directors at their January 16, 2014 meeting. As of March 4, 2014, this project is complete. The Board of Directors approved a new protocol whereby the Annual Budget will be extended in January each year to the August Board meeting, at which time a new budget can be approved; and approved a resolution to extend the current fiscal year 2013-14 budget as the budget for the fiscal year 2014-15, with the understanding that it will be brought back to the Board for amendments in August.

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III. Model Claims Reporting Flow Charts Description: The Executive Board has directed the Program Administrators to develop Model Claims Reporting Flow Charts for the various CSRMA coverage programs. Objective: To develop Model Claims Reporting Flow Charts for the various coverage programs as a resource to member agencies on how to properly report a claim. Action(s):

1. Develop draft model claims reporting flow charts 2. Present the liability claims reporting flow chart to the Pooled Liability

Committee to review and comment 3. Present the workers’ compensation claims reporting flow chart to the

Workers’ Compensation Committee to review and comment 4. Present claims reporting flow charts for the various coverage programs to the

Executive Board for review and approval 5. Distribute model claims reporting flow charts to members

Responsibility: 1. Alliant Insurance Services 2. Alliant Insurance Services and Pooled Liability Committee 3. Alliant Insurance Services and Workers’ Compensation Committee 4. Alliant Insurance Services and Executive Board 5. Alliant Insurance Services

Deadlines:

1. August 2013 2. September 2013 3. October 2013 4. December 2013 5. January 2014

Fiscal Impact: Unknown at this time. Background: A CSRMA member agency experienced a claim and was unclear on the proper claims reporting protocol, which resulted in the claim being reported late to the insurance carrier. The claim was denied initially. Ultimately the claim was paid, only after legal action was taken against the insurance carrier. Had the claim been reported in a timely manner, a more favorable outcome would have been achieved from the outset. The member agency requested that CSRMA assist them in developing Claims Reporting Flow Charts for the various coverage programs outlining the proper steps required in order to avoid a similar situation in the future. Status: As of May 31, 2013, this project is on target. As of August 13, 2013, this project is on target.

COMPLETED

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As of October 3, 2013, this project is on target. Draft Model Claims Reporting Flow Charts have been presented to the Pooled Liability Committee. The Committees comments have been incorporated and will be presented to the Workers’ Compensation Committee at their October 24, 2103 meeting for review and comment.

As of December 2, 2013, this project is on target. The draft Model Claims Reporting Flow Charts were presented to the Workers’ Compensation Committee at their last meeting. The Committee’s comments have been incorporated and will be presented to the Executive Board at the October 24, 2103 meeting for review and approval. As of January 8, 2014, this project is on target. The Model Claims Reporting Flow Charts will be posted to the CSRMA website by the end of the month (January). As of March 4, 2014, this project is complete. The Model Claims Reporting Flow Charts have been posted to the CSRMA website.

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IV. Program Administration, Brokerage and Risk Control Contract

Considerations Description: The Executive Board has asked the Program Administrators to present a three year contract proposal with an option for a two year extension. Objective: To execute a contract for up to a five-year period with pre-agreed compensation features in order to ease the annual administration of this topic. Action(s):

1. Develop a proposal as requested 2. Present to the Officers Committee for review and recommendation to the

Executive Board 3. Present to the Executive Board for review and approval 4. Execute the contract

Responsibility: 1. Alliant Insurance Services 2. Alliant Insurance Services and Officers Committee 3. Alliant Insurance Services, Officers Committee and Executive Board 4. Alliant Insurance Services

Deadlines: 1. May 2013 2. May 2013 3. June 2013 4. June 2013 Fiscal Impact: Unknown at this time. Background: The Alliant contract for JPA Administration, Insurance Brokerage and Risk Control Services renews on July 1, 2013 commencing an expected new three year period. Historically the contract has been on a three-year basis with compensation for each year negotiated on an annual basis within the term. The Officers Committee wishes to review the possibility of executing an agreement for up to a five-year period with pre-agreed compensation features in order to ease the annual administration of this topic. Status: As of May 31, 2013, this project is on target. The Program Administrators presented a 5-

year contract renewal to the Officers Committee. The Officers Committee will be making a recommendation to the Executive Board at the June 10, 2013 meeting.

As of August 13, 2013, this project is complete. The Executive Board approved a 5-year

contract with Alliant.

COMPLETED

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V. Retrospective Rating Plan for Old Years Description: The Executive Board directed the Program Administrators to research the potential outcomes of closing out and or combining any number of older years in the retrospective rating formulas in the pooled programs. Objective: To determine the feasibility and potential benefits of closing out and or combining older program years in the retrospective rating plan. Action(s):

1. Research and analyze data 2. Present findings to the Workers’ Compensation Committee for review 3. Present findings to the Pooled Liability Committee for review 4. Present to the Executive Board for review and determination of Phase 2

Implementation Responsibility:

1. Alliant Insurance Services 2. Alliant Insurance Services and Workers’ Compensation Committee 3. Alliant Insurance Services and Pooled Liability Committee 4. Alliant Insurance Services and Executive Board

Deadlines:

1. September 2013 2. October 2013 3. November 2012 4. January 2014

Fiscal Impact: Unknown at this time. Background: The Retrospective Rating Plan calculations for the Pooled Programs, adopted by the Board of Directors, include all prior years to determine each member’s return or assessments based on their individual experience and the experience of the group as a whole. The Retro plan was adopted to spread losses amongst members. Each program year is evaluated beginning 18 months after the inception and annually thereafter. Major components of the retrospective rating plan include: • Losses • Administrative Costs • Investment Income • Incurred but not reported (IBNR) loss levels • Claims Reserves Status: As of May 31, 2013, this project is on target. As of August 13, 2013, this project is on target. As of October 3, 2013, this project is on target.

DELAYED

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As of December 2, 2013, this project is delayed. The Program Administrators are in the process of converting the Retrospective Rating databases for both Programs to a web based platform using current technology. This conversion is behind schedule and has delayed progress on this LRP Action Plan item. The Program Administrators expect to have the conversion done in early 2014. As of January 8, 2014, this project is delayed. As of March 4, 2014, this project is delayed. Conversion of the Retrospective Rating databases is expected to be completed in Q2 or Q3 of 2014. As of May 27, 2014, this project is delayed. The Program Administrators expect the conversion to be completed in Q3 of 2014.

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VI. Mobile SSO/Backup Response White Paper Description: The Executive Board directed CSRMA Loss Control to research the possibility of CSRMA developing or co-developing a mobile application designed to increase efficiency and accuracy when responding and reporting SSO’s and backups. Objective: To utilize mobile computer technology to increase efficiency when responding and reporting SSO’s and backups. Action(s):

1. Draft Mobile SSO/Backup Application White Paper 2. Present White Paper to the Pooled Liability Committee to review and

comment 2. Present White Paper to the Executive Board for direction

3. Take action, as necessary

Responsibility:

1. CSRMA Loss Control and Alliant Insurance Services 2. Alliant Insurance Services and Pooled Liability Committee 3. Alliant Insurance Services and Executive Board 4. Alliant Insurance Services

Deadlines: 1. January 2014 2. February 2014 2. March 2014 3. March 2014 Fiscal Impact: $5,000 is budgeted in Fiscal Year 2013-14. Background: Mobile computer technology has been aggressively making its way into the wastewater industry, serving a variety of needs. Whether it's putting electronic and interactive procedures into the hands of workers when working in the field or providing a platform to gather, process and distribute information, mobile technology is expected to continue to find new ways of increasing safety, productivity and efficiency of wastewater workers. Status: As of May 31, 2013, this project is on target.

As of August 13, 2013, this project is ahead of schedule. The FY 13/14 Risk Control Work Plan budgeted $5,000 to develop a white paper discussing the various risk management features, benefits and likely ultimate cost of a mobile sewer overflow and backup response application (app) for the CSRMA membership. A white paper on this topic may no longer be of any value to CSRMA as two important developments have occurred since the Long Range Planning Session. This topic has been agendized for discussion by the Executive Board at their August 21, 2013 meeting.

ON TARGET

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As of October 3, 2013, this project is ahead of schedule. The Executive Board directed the Program Administrators to obtain an alternative proposal from VDAPro for the development of a Mobile SSO/Backup smartphone application. The Program Administrators received a proposal from VDAPro and have prepared a comparison to the DKF proposal for the Executive Board’s review. This topic has been agendized for discussion by the Executive Board at their October 11, 2013 meeting. As of December 2, 2013, this project is ahead of schedule. At its last meeting, the Executive Board opted to move forward with a product under development by DKF Solutions. The Program Administrators are in the process of finalizing the License Agreement for the Mobile Application with DKF Solutions, and expect the Mobile Application to be rolled out in March 2014. As of January 8, 2014, this project is ahead of schedule. CSRMA’s legal counsel has reviewed the License Agreement. The final version of the Agreement will be executed in January. As of March 4, 2013, this project is ahead of schedule. The Mobile Application will be demoed for the Executive Board at the 2014 Long Range Planning Session. As of May 27, 2017, this project is on target. The Mobile Application is currently being beta tested and is scheduled to be released to the members this summer.

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VII. Workers’ Compensation Claims Training Description: The Executive Board has directed the Program Administrators to develop a workers’ compensation claims training program. Objective: To assist CSRMA members in navigating workers’ compensation claims. Action(s):

1. Develop a training plan 2. Review and discuss with the Workers’ Compensation Committee

3. Review and discuss with Executive Board 4. Implement training

Responsibility:

1. CSRMA’s Return to Work Consultant, CSRMA Loss Control and Alliant Insurance Services

2. Alliant Insurance Services and Workers’ Compensation Committee 3. Alliant Insurance Services and Executive Board 4. Alliant Insurance Services

Deadlines: 1. December 2013 and January 2014 2. February 2014 3. March 2014

4. March 2014 Fiscal Impact: Unknown at this time. Background: Workers’ Compensation claims can be very complex and each claim presents its own unique set of circumstances. The CSRMA membership has expressed a need for a training program that educates and better prepares members when workers’ compensation claims occur. Status: As of May 31, 2013, this project is on target.

As of August 13, 2014, this project is on target. As of October 3, 2013, this project is on target. As of December 2, 2013, this project is on target. An additional training was provided, via webinar, on “York Claims Expert” (YCE). YCE is the claims management system used by the Third Party Administrator and available for the members use as well. As of January 8, 2014, this project is on target. CSRMA Risk Control is coordinating dates with several member agencies to hold four area training sessions in March. The training will cover the Basics of the Workers’ Compensation (WC) system; the roles of

COMPLETED

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York, the agency and Heather Truro in managing WC claims; the CSRMA WC claims management and Return to Work (RTW) program; and RTW issues – problems and how to head them off, manage them when they do arise. As of March 4, 2014, this project is on target. Four Area Training sessions have been scheduled for March 11, 12, 18 and 19. As of May 27, 2014, this project is complete. The four Area Training sessions were held in March.

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DRAFT

California Sanitation Risk Management Authority

Long-Range Action Plan

2014/15

Alliant Insurance Services, Inc. 100 Pine Street, 11th Floor San Francisco, CA 94111

(415) 403-1400

As of:

37

mleavell
Typewritten Text
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Table of Contents

I. Member Satisfaction Survey ...................................................................................................1 II. Privacy and Network Security ................................................................................................2 III. Climate Change and Weather Related Risks ........................................................................3 IV. Ancillary Coverages .................................................................................................................4 V. Clean Water Act Citizens Suits Defense Coverage ...............................................................5 VI. Pooled Liability Program Memorandum of Coverage Review ...........................................6 VII. Risk Control Best Practices Audit Compliance ....................................................................7 VIII. Evaluating Criteria for the Workers’ Compensation Excellence Award ...........................8

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I. Member Satisfaction Survey Description: The Executive Board directed the Program Administrators to conduct a survey to assess the current needs of CSRMA’s members. Objective: To identify any potential areas of concern from the membership. Action(s):

1. Draft the member satisfaction survey 2. Present the draft survey to the Pooled Liability Committee for review and

recommendation 3. Present the draft survey to the Workers’ Compensation Committee for review

and recommendation 4. Present the draft survey to Executive Board for review and recommendation 5. Conduct the survey 6. Review the survey responses to identify any member concerns 7. Take action, as necessary

Responsibility: 1. Alliant Insurance Services 2. Alliant Insurance Services and Pooled Liability Committee 3. Alliant Insurance Services and Workers’ Compensation Committee 4. Alliant Insurance Services and Executive Board 5. Alliant Insurance Services 6. Alliant Insurance Services and Executive Board 7. Alliant Insurance Services and Executive Board

Deadlines:

1. August 2014 2. September 2014 3. October 2014 4. December 2014 5. January 2015 6. March 2015 7. March 2015

Fiscal Impact: None. Background: Periodically, the Executive Board has commissioned member satisfaction surveys to determine members’ attitudes towards the various services provided by the JPA. The Program Administrators last conducted a short member satisfaction survey prior to the 2010 LRP Session in order to surface any potential areas of concern, and create a more informed LRP discussion. Status:

ON TARGET

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II. Privacy and Network Security Description: The Executive Board directed the Program Administrators to develop educational trainings and resources to better educate the CSRMA members on the privacy and network security exposures at their agencies and to explore potential insurance solutions. Objective: To educate and provide decision-making resources to the membership related to the increasing risks associated with privacy and network security. Action(s):

1. Identify specific exposures to the membership 2. Develop member trainings and resources and research potential insurance

solutions 3. Present to the Executive Board and gain approval as necessary 4. Present insurance solutions and educate the membership 5. Implement Insurance solutions as necessary

Responsibility: 1. Alliant Insurance Services and Risk Control Advisor 2. Alliant Insurance Services and Risk Control Advisor 3. Alliant Insurance Services and Executive Board 4. Alliant Insurance Services and Risk Control Advisor 5. Alliant Insurance Services

Deadlines: 1. July 2014 2. September 2014 3. December 2014 4. March/April 2015 5. July 2015

Fiscal Impact: Unknown at this time. Background: With increasingly large amounts of personal and sensitive information being stored electronically, there is a heightened exposure to privacy and security breaches at member agencies. Status:

ON TARGET

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III. Climate Change and Weather Related Risks Description: The Executive Board has directed the Program Administrators to conduct an educational campaign on climate change and weather related risks that could potentially impact the CSRMA membership. Objective: To educate CSRMA members on climate change related issues that CSRMA members may be susceptible to, and to explore risk management and insurance solutions. Action(s):

1. Conduct educational seminar(s) on climate change and weather related risks 2. Present possible insurance and risk management solutions to the Executive

Board 3. Implement insurance and risk management solutions as directed

Responsibility: 1. Alliant Insurance Services and Risk Control Advisor 2. Alliant Insurance Services and Risk Control Advisor 3. Alliant Insurance Services and Risk Control Advisor

Deadlines:

1. January 2015 2. March/April 2015 3. July 2015

Fiscal Impact: Unknown at this time. Background: Severe weather related events, most notably flood, are increasing in both frequency and severity across the globe. Events like Superstorm Sandy have had devastating effects on municipal services. With wet weather already playing a large contributory role towards CSRMA member losses, there is a need to address the global trend for even more frequent and severe events, while at the same time dealing with increasing costs for flood coverage in the insurance market. Status:

ON TARGET

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IV. Ancillary Coverages Description: The Executive Board directed the Program Administrators to develop a plan to better inform the CSRMA membership of the ancillary insurance coverages available through either a CSRMA Program or through an Alliant offering. Objective: To educate and better inform the members of the ancillary insurance coverage available. Action(s):

1. Gather ideas on how to best inform the membership of the ancillary coverages available

2. Present for review and recommendation by the Executive Board 3. Implement as directed 4. Follow up and take additional action as necessary

Responsibility: 1. Alliant Insurance Services 2. Alliant Insurance Services and Executive Board 3. Alliant Insurance Services 4. Alliant Insurance Services

Deadlines: 1. July 2014 2. August 2014 3. September 2014 4. October 2014 Fiscal Impact: None. Background: CSRMA offers four core coverage programs: Pooled Liability, Workers’ Compensation, Property and Primary Insurance. Additionally, CSRMA offers its members ancillary coverages, such as Commercial Crime, Cyber Liability, Pollution Liability, Fiduciary Liability, Auto Physical Damage, etc., through either a CSRMA Program or through an Alliant offering. Participation in a CSRMA Program or an Ancillary Coverage offering is voluntary. Member participation varies greatly for a variety of reasons. Some members purchase certain coverages through local insurance brokers/agents, some participate in other pools and some forgo certain coverages. CSRMA has at one time or another offered and/or marketed the various coverage programs and ancillary coverages to the membership. The Executive Board and Program Administrators believe member agencies should be reminded of the various coverage programs and ancillary coverages. Status:

ON TARGET

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V. Clean Water Act Citizens Suits Defense Coverage Description: The Executive Board directed the Program Administrators to work with the Pooled Liability Committee to explore the idea of creating an endorsement to the Pooled Liability Program Memorandum of Coverage that provides defense coverage for Clean Water Act (CWA) suits. Objective: To formulate an endorsement providing defense coverage for CWA related suits. Action(s):

1. Create draft endorsement 2. Present draft endorsement to Pooled Liability Committee for review and

recommendation to Executive Board 3. Present draft endorsement to Executive Board for review and recommendation

to Board of Directors 4. Present endorsement to Board of Directors for adoption

Responsibility: 1. Alliant Insurance Services and Legal Counsel 2. Alliant Insurance Services and Pooled Liability Committee 3. Alliant Insurance Services and Executive Board 4. Alliant Insurance Services and Board of Directors

Deadlines:

1. August 2014 2. September 2014 3. October 2014 4. January 2015

Fiscal Impact: Unknown at this time. Background: Several Sanitation districts throughout the state of California, including some CSRMA members, have faced Clean Water Act Citizens Suits. In a seemingly systematic way, there is reason to believe that more CSRMA members will experience these suits in the future. Currently, the Memorandum of Coverage for the Pooled Liability Program excludes any coverage, including defense coverage, related to such suits. Status:

ON TARGET

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VI. Pooled Liability Program Memorandum of Coverage Review Description: The Executive Board directed the Program Administrators to work with the Pooled Liability Committee and Legal Counsel to review certain provisions in the MOC for possible changes to the current language. Objective: To review the current language in the MOC, and modify as necessary, in order to meet the current needs of the JPA. Action(s):

1. Review and analyze the current language in the MOC 2. Draft revisions to the MOC as necessary 3. Present drafts to the Pooled Liability Committee to review and comment 4. Present drafts to the Executive Board to review and provide

recommendations to the Board of Directors as necessary 5. Present to the Board of Directors for adoption

6. Implement and take action, as necessary

Responsibility:

1. Alliant Insurance Services, Legal Counsel and Pooled Liability Committee 2. Alliant Insurance Services and Legal Counsel 3. Alliant Insurance Services and Pooled Liability Committee 4. Alliant Insurance Services and Executive Board 5. Alliant Insurance Services and Board of Directors 6. Alliant Insurance Services

Deadlines: 1. September 2014 2. October 2014 3. November 2014 4. December 2014 5. January 2015 6. January 2015 Fiscal Impact: Unknown at this time. Background: Possible changes to the MOC for consideration identified at the Long Rangel Planning Session include the addition of a Reinsurance Failure Provision, Coverage for Flood Control Activities, Coverage for Odor Claims, and Changes to the Failure to Supply Exclusion. Status:

ON TARGET

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VII. Risk Control Best Practices Audit Compliance Description: The Executive Board directed the Program Administrators and Risk Control Advisor to review the Risk Control Best Practices Audit results with the Pooled Liability/Workers’ Compensation Committees, and Executive Board, on an annual basis. Objective: To increase the level of compliance to the Risk Control Best Practices Audits. Action(s):

1. Present audit results to the Workers’ Compensation Committee annually, for direction

2. Present audit results to the Pooled Liability Committee annually, for direction

3. Present summary of findings to the Executive Board for direction

Responsibility: 1. Alliant Insurance Services, Risk Control Advisor and Workers’ Compensation

Committee 2. Alliant Insurance Services, Risk Control Advisor and Pooled Liability

Committee 3. Alliant Insurance Services, Risk Control Advisor and Executive Board

Deadlines:

1. October 2014 2. November 2014 3. December 2014

Fiscal Impact: Unknown at this time. Background: The CSRMA Risk Control Audits have been the cornerstone of CSRMA’s risk control efforts for over 20 years. Historically, CSRMA has left the decision on how to respond to the recommendations resulting from the audit up to each member. In cases where a member has demonstrated a reluctance to address an audit recommendation that posed a significant exposure to the pool, the appropriate Committee has intervened and the Chair of the Committee has penned a letter to the member expressing CSRMA’s concern and expected corrective action. These instances have been extremely rare. Most members over the years have taken the audit process seriously and have addressed the issues addressed in the audit report. Two recent changes to the CSRMA audit process increased this level of compliance: 1. Requiring members to present the audit report’s executive summary to their governing board. 2. CSRMA developing and adopting an official list of CSRMA Best Recommended Risk Control

Practices. Status:

ON TARGET

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VIII. Evaluating Criteria for the Workers’ Compensation Excellence Award Description: The Executive Board directed the Program Administrators and Risk Control Advisor to evaluate the criteria used to determine the Workers’ Compensation Excellence Award winners. Objective: To maintain a successful award program that motivates members through fair and pertinent grading criteria. Action(s):

1. Review and analyze current criteria used to determine award winners 2. Draft modifications to the current criteria as necessary 3. Review draft modifications with the Workers’ Compensation Committee, and

provide recommendation to Executive Board 4. Review draft modifications with the Executive Board to provide recommendation

to the Board of Directors. 5. Present to the Board of Directors for approval to amend the Policy & Procedure

Responsibility:

1. Alliant Insurance Services and Risk Control Advisor 2. Risk Control Advisor 3. Alliant Insurance Services, Risk Control Advisor and Workers’ Compensation

Committee 4. Alliant Insurance Services, Risk Control Advisor and Executive Board 5. Alliant Insurance Services, Risk Control Advisor and Board of Directors

Deadlines: 1. July 2014 2. September 2014 3. October 2014 4. December 2014 5. January 2015

Fiscal Impact: Unknown at this time. Background: The Workers’ Compensation Excellence Award Program recognizes those members who achieve the best loss record for the policy year (July 1st through June 30th) in the following three measurement categories: 1. Incidence Rate (a measure of frequency per 100 full-time employees) 2. Average Medical Cost per Claim (a measure of the severity of the injuries that occur) 3. Average Indemnity per Claim (a measure of how aggressive a member is in returning injured employees to work) The awards are given to the top 10% of the membership reflecting the best performance in the three categories listed above in three different agency size categories:

ON TARGET

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1. Small: 1-30 employees 2. Medium: 31-60 employees 3. Large: More than 60 employees Status:

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Agenda Item No. H.1 Executive Board Meeting

Meeting Date: June 2, 2014

Hotline Services Contract Renewal ISSUE: The hotline services contract with Liebert Cassidy Whitmore (LCW) will expire on October 1, 2014. LCW is proposing a slight increase of the current blended rate from $235 to $245 per hour to provide hotline services for ‘14/15. They have offered a three-year contract at $245 per hour for ‘14/15, and $250 per hour for ‘15/16 and ‘16/17. Additionally, they are recommending the following LCW attorneys assigned to the hotline services: Geoff Sheldon, Mark Meyerhoff, Jeff Stockley, Connie Almond and Oliver Yee in Los Angeles, Morin Jacob, Carla McCormack, Heather Coffman and Megan Lewis in San Francisco, Shelline Bennett, Kim Horiuchi and Che Johnson in their Fresno office and Judith Islas, Stefanie Vaudreuil and Frances Rogers in San Diego and Gage Dungy in Sacramento. RECOMMENDATION: The Pooled Liability Committee is recommending that the Executive Board renew the contract with Liebert Cassidy Whitmore for a three-year term. FISCAL IMPACT: LCW will provide the hotline services to CSRMA for a blended rate of $245 per hour for ‘14/15, and $250 per hour for ‘15/16 and ‘16/17. BACKGROUND: CSRMA provides an employment law hotline service for its members. CSRMA members may call the hotline for routine telephone consultation concerning routine labor and employment issues that are the subject of their employment practices liability coverage. This service provides a valuable resource to member agencies to utilize when necessary. For the period 1/1/13 through 12/31/13, LCW responded to 40 calls from member agencies. ATTACHMENTS: 1. Proposed Contract 2. Hotline Usage Report

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6033 WEST CENTURY BOULEVARD, 5TH FLOOR 

LOS ANGELES, CALIFORNIA 90045 

T: 310.981.2000   F: 310.337.0837 

 

[email protected] 

310.981.2055 

808253.1 LC300-008 Los Angeles | San Francisco | Fresno | San Diego 

www.lcwlegal.com 

 

May 6, 2014

CONFIDENTIAL

VIA EMAIL [email protected]; [email protected] Mr. Myron Leavell and Mr. Seth Cole CSRMA Risk Control Advisor California Sanitation Risk Management Authority Driver Alliant Insurance Services 600 Montgomery Street, 9th Floor San Francisco, CA 9411

Re: Liebert Cassidy Whitmore's Liebert Library Service Dear Mr. Leavell and Mr. Cole:

We have enjoyed our relationship with CSRMA and its members and welcome the opportunity to continue our partnership. As requested, the enclosed is a summary of our hotline services for CSRMA member agencies as well as our proposal for the period October 1, 2014 through September 30, 2017.

We have provided hotline services to those California Sanitation Risk Management Authority member agencies who are not already receiving the service through membership in one of Liebert Cassidy Whitmore’s Employment Relations Consortiums (ERCs.) Currently 15 member agencies participate in one of our consortiums: Central Contra Costs Sanitary District, Central Marin Sanitation Agency, Delta Diablo, Encina Wastewater Authority, Fairfield-Suisun Sewer District, Inland Empire Utilities Agency, Las Galinas Valley Sanitary District, Novato Sanitary District, Ojai Valley Sanitary District, San Elijo Joint Powers Authority, Silicon Valley Clean Water, Union Sanitary District, Vallejo Sanitation & Flood Control District, Ventura Regional Sanitation District, and West County Wastewater District.

Of the remaining CSRMA member agencies, we have responded to calls during calendar year 2013 from 9 agencies: Carpintera Sanitary District, Dublin San Ramon Services District, Ironhouse Sanitation District, Leucadia Wastewater District, Rodeo Sanitary District, Selma-Kingsburg-Fowler County Sanitation District, Union Sanitary District, West Bay Sanitary District and CSRMA.

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Mr. David Patzer Re: Liebert Cassidy Whitmore's Liebert Library Service May 6, 2014 Page 2

808253.1 LC300-008

Additionally, all CSRMA member agencies have been added to Liebert Cassidy Whitmore’s monthly newsletter distribution. A copy of our newsletter is enclosed for your reference.

We propose a blended rate of $245 for the period October 1, 2014 through September 30, 2015 and $250 for the period of October 1, 2015 through September 30, 2017. (Current hourly rates range from $190 - $325.) Members are welcome to speak with any of our attorneys. If you would like to provide a list of attorneys to your members, you may include the following:

Los Angeles San Francisco Fresno San Diego Sacramento

Geoff Sheldon

Mark Meyerhoff

Jeff Stockley

Connie Almond

Oliver Yee

Morin Jacob

Carla McCormack

Heather Coffman

Megan Lewis

Shelline Bennett

Kim Horiuchi

Che Johnson

Judith Islas

Stefanie Vaudreuil

Frances Rogers

Gage Dungy

It has been a pleasure to work with you on this project for the past 10 years and we look forward to continuing our partnership in the upcoming years. If I can provide additional information, please do not hesitate to contact me at (310) 981-2055 or [email protected].

Very truly yours,

LIEBERT CASSIDY WHITMORE

Cynthia S. Weldon Director of Marketing and Training

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Accounting Date Attorney

Invoice Number Hours Rate Amount Description

Carpinteria Sanitary District

2/12/2013 SHELDON, GEOFF 161781 0.30 235.00 70.50TELEPHONE CALL WITH KIM GARCIA AT CARPINTERRIA SANITARY DISTRICT RE JURY DUTY; PREPARE MEMO TO FILE RE SAME

CSRMA/DKF Solutions Group, LLC

7/23/2013 SHELDON, GEOFF 168170 0.30 235.00 70.50 ANALYSIS AND PREPARE STRATEGY RE PREPARATION OF GOOD SAMARITAN POLICY

1/28/2013 PALAGI, JENNIFER 160622 0.30 235.00 70.50CONSORTIUM CALL WITH NANCY AT THE CALIFORNIA SANITATION RISK MANAGEMENT AUTHORITY RE: CHANGING WORK SCHEDULES AND OVERTIME ISSUES.

7/31/2013 STEIN-MANES, ALYSHA 168170 0.70 105.00 73.50 DRAFT GOOD SAMARITAN POLICY MEMO RE CONCLUSIONS AND RECOMMENDATIONS.

7/31/2013 STEIN-MANES, ALYSHA 168170 0.80 105.00 84.00 DRAFT GOOD SAMARITAN POLICY MEMO RE POTENTIAL CHANGES TO CURRENT LAW.

7/31/2013 STEIN-MANES, ALYSHA 168170 1.40 105.00 147.00 DRAFT GOOD SAMARITAN POLICY MEMO RE PUBLIC EMPLOYEE EXCEPTIONS.

7/30/2013 STEIN-MANES, ALYSHA 168170 1.30 105.00 136.50 DRAFT GOOD SAMARITAN POLICY MEMO RE STATE OF CURRENT LAW.

7/31/2013 STEIN-MANES, ALYSHA 168170 0.70 105.00 73.50 DRAFT GOOD SAMARITAN POLICY MEMO RE STATE OF CURRENT LAW.

8/12/2013 SHELDON, GEOFF 170647 1.40 235.00 329.00LEGAL ANALYSIS AND RESEARCH RE PREPARE EMAIL TO D. PATZER RE RECOMMENDATIONS FOR EXEMPLAR GOOD SAMARITAN POLICY

8/12/2013 SHELDON, GEOFF 170647 0.30 235.00 70.50 PREPARE EMAIL TO D. PATZER RE RECOMMENDATIONS FOR EXEMPLAR GOOD SAMARITAN POLICY

1/28/2013 PALAGI, JENNIFER 160622 0.20 235.00 47.00PREPARE SUMMARY OF CONSORTIUM CALL WITH NANCY AT THE CALIFORNIA SANITATION RISK MANAGEMENT AUTHORITY RE: CHANGING WORK SCHEDULES AND OVERTIME ISSUES.

7/29/2013 STEIN-MANES, ALYSHA 168170 1.30 105.00 136.50 RESEARCH AND ANALYZE CURRENT CA GOOD SAMARITAN LAW FOR POLICY MEMO.

7/30/2013 STEIN-MANES, ALYSHA 168170 0.50 105.00 52.50 RESEARCH AND ANALYZE ISSUE OF VICARIOUS LIABILITY FOR GOOD SAMARITAN POLICY MEMO.

7/29/2013 STEIN-MANES, ALYSHA 168170 0.80 105.00 84.00 RESEARCH AND ANALYZE STATUS AND SCOPE AB 633 FOR GOOD SAMARITAN POLICY MEMO.

7/29/2013 STEIN-MANES, ALYSHA 168170 0.20 105.00 21.00 RESEARCH AND ANALYZE VICARIOUS LIABILITY FOR EMPLOYER UNDER GOOD SAMARITAN LAW.

7/26/2013 STEIN-MANES, ALYSHA 168170 0.60 105.00 63.00 REVIEW AND ANALYZE LEGISLATION REGARDING GOOD SAMARITAN POLICY.

7/31/2013 STEIN-MANES, ALYSHA 168170 1.30 105.00 136.50 REVIEW AND EDIT GOOD SAMARITAN POLICY MEMO.

7/23/2013 STEIN-MANES, ALYSHA 168170 0.30 105.00 31.50 STRATEGIZE ABOUT GOOD SAMARITAN POLICY RESEARCH.

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7/29/2013 STEIN-MANES, ALYSHA 168170 0.10 105.00 10.50 STRATEGIZE REGARDING AB 633 FOR GOOD SAMARITAN POLICY MEMO.

Dublin San Ramon Services District

2/8/2013 KOSINSKI, ALISON 161781 0.50 235.00 117.50CONSORTIUM CALL FROM DUBLIN SAN RAMON SERVICES DISTRICT (MICHELLE GALLARDO) REGARDING DMV RECORDS OF INDEPENDENT CONTRACTORS.

Ironhouse Sanitation District

7/9/2013 KALTY, LAURA 168170 0.30 235.00 70.50REVIEW CONSORTIUM EMAILS AND QUESTION FROM IRONHOUSE SANITATION DISTRICT RE GOOD SAMARITAN POLICY, PREPARE RESPONSES TO SAME, AND FOLLOW UP WITH PATZER RE SAME.

Leucadia wastewater District

4/11/2013 DUNGY, GAGE 164125 0.70 235.00 164.50

[LEUCADIA WASTEWATER DISTRICT] TELEPHONE CONFERENCE WITH PAUL BUSHEE RE STRATEGY FOR ADDRESSING EMPLOYEE WITH FIREARMS IN PERSONAL VEHICLE ON DISTRICT GROUNDS AND POTENTIAL DISCIPLINARY ACTION RE SAME AND PREPARATION OF NOTE TO FILE RE SAME.

Mt. View Sanitary District

7/24/2013 DUNGY, GAGE 168170 0.50 235.00 117.50

[MT. VIEW SANITARY DISTRICT] TELEPHONE CONFERENCE WITH GENERAL COUNSEL DAN ADAMS RE APPLICATION OF POST DISCIPLINARY APPEAL PROCEDURE AND PREPARATION OF NOTE TO FILE RE SAME.

Rodeo Sanitary District

9/25/2013 PARENT, RANDALL 171313 0.50 235.00 117.50QUESTIONS FROM RODEO SANITARY DISTRICT RE: ON-CALL PAY FOR EMERGENCIES AND WHETHER SICK LEAVE USE COUNTS AS WORK TIME FOR OVERTIME CALCULATION.

Selma-Kingsburg-Fowler County Sanitation District

11/7/2013 BENNETT, SHELLINE 173672 0.30 235.00 70.50(SELMA-KINGSBURG-FOWLER COUNTY SD) WORK ON CONSORTIUM QUESTIONS REGARDING TEMPORARY EMPLOYEES WORKING OVER 1,000 HOURS.

1/7/2013 DUNGY, GAGE 160622 0.50 235.00 117.50

[SELMA-KINGSBURG-FOWLER COUNTY SANITATION DISTRICT] TELEPHONE CONFERENCE WITH BEN MUNOZ AND ROSE GOLEZ RE OBLIGATION TO REOPEN HIRING APPLICATION PROCESS BASED ON INTERNAL RECRUITMENT OPENING UP POSITION AND PREPARATION OF NOTE TO FILE RE SAME.

7/3/2013 DUNGY, GAGE 168170 0.20 235.00 47.00[SELMA-KINGSBURG-FOWLER CSD] REVIEW OF APPLICATION OF LOYALTY OATH AND DISCUSSION WITH MICHAEL RE SAME.

6/11/2013 DUNGY, GAGE 167099 0.20 235.00 47.00[SELMA-KINGSBURG-FOWLER CSD] REVIEW OF APPLICATION OF WELLNESS PROGRAM IN THE WORKPLACE AND DISCUSSION WITH MICHAEL RE SAME.

7/9/2013 DUNGY, GAGE 168170 0.10 235.00 23.50[SELMA-KINGSBURG-FOWLER CSD] REVIEW OF MICHAEL NTF RE APPLICATION OF PUBLIC EMPLOYEE OATH OF OFFICE.

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11/19/2013 DUNGY, GAGE 173672 0.10 235.00 23.50 [SKF SANITATION DISTRICT] REVIEW OF MICHAEL NTF RE APPLICATION OF 1000 HOURS CALPERS LIMITS.

11/19/2013 DUNGY, GAGE 173672 0.10 235.00 23.50[SKF SANITATION DISTRICT] REVIEW OF MICHAEL NTF RE APPLICATION OF UNIFORM ALLOWANCE TO PERSABLE COMPENSATION.

6/11/2013 YOURIL, MICHAEL 167099 0.50 235.00 117.50CALL FROM ROSE WITH SELMA KINGSBURG FOWLER SANITATION DISTRICT REGARDING STARTING A WELLNESS PROGRAM

11/7/2013 YOURIL, MICHAEL 173672 0.60 235.00 141.00

CONSORTIUM QUESTION FROM SELMA KINGSBURG FOWLER SANITATION DISTRICT REGARDING COMPENSATION EARNABLE AND PENSIONABLE COMPENSATION FOR THE PURPOSE OF UNIFORM ALLOWANCE

11/7/2013 YOURIL, MICHAEL 173672 0.70 235.00 164.50CONSORTIUM QUESTION FROM SELMA KINGSBURG FOWLER SANITATION DISTRICT REGARDING PART TIME EMPLOYEES AND 1000 HOURS RULE UNDER CALPERS

7/3/2013 YOURIL, MICHAEL 168170 0.50 235.00 117.50QUESTION FROM ROSE GOLEZ WITH THE SELMA-KINGSBURG-FOWLER SANITATION DISTRICT REGARDING DISASTER WORKERS OATH REQUIREMENTS

2/15/2013 O'HARE-ANDERSON, EILEEN 161781 0.40 235.00 94.00TELECONFERENCE WITH ROSE OF SKFSD RE LEASE WITH RESIDENTIAL TENANT AND NEED FOR RELEASE AGREEMENT.

2/15/2013 FALLON, CHRIS 161781 1.00 235.00 235.00RESEARCH STATUTES, CASES, AND LEGAL REFERENCES RE TENANT REPAIR ISSUES AND MOLD ISSUES; PREPARE ANALYSIS EMAILS RE TENANT REPAIR ISSUES AND MOLD ISSUES.

Union Sanitary District

1/16/2013 NEUFELD, ALISON 160622 0.30 235.00 70.50ANALYZE AND PREPARE RESPONSE TO UNION SANITARY DISTRICT'S QUESTIONS REGARDING APPLICATION OF PEPRA'S IMPAIRMENT CLAUSE ON EXPIRED MOU.

1/17/2013 NEUFELD, ALISON 160622 0.70 235.00 164.50

TELEPHONE CONFERENCE WITH JUDI BERZON, PAT O'NEIL AND KATHY DESTAFNEY [UNION SANITARY DISTRICT] REGARDING DISTRICT'S OBLIGATIONS REGARDING NEW HIRE'S EMPLOYEE CONTRIBUTION RATES GIVEN EXPIRATION OF MOU.

West Bay Sanitary District

4/16/2013 DEBLANC, HEATHER 164125 0.40 235.00 94.00(WEST BAY SANITARY DISTRICT) PREPARE RESPONSE TO PEGGY DANIELS RE: CONSORTIUM ADVICE ON AFFORDABLE CARE ACT.

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Agenda Item: H2 Executive Board Meeting

Meeting Date: June 2, 2014

Pooled Liability Program Liebert Cassidy Whitmore Policy & Procedure Library

ISSUE: CSRMA strives to maintain an up to date library of policies and procedures relating to employment practices to provide members to use as models and templates. Liebert Cassidy Whitmore has historically provided these as stand alone policies, forms, etc. However, the firm recently organized them into a searchable database that is more extensive and includes background discussions on the purpose, legal requirements and other pertinent information behind each policy. This helps put each in a better context and provides a tangible benefit to smaller agencies who lack a professional human resources staff. The Pooled Liability Committee has reviewed this item and is recommending CSRMA subscribe to the library for 1 year. During the subscription period, they are also recommending other, similar services be reviewed and a comparative report be presented in May 2015. RECOMMENDATION: The Pooled Liability Committee is recommending that the Executive Board subscribe to the Liebert Library for 1 year, as proposed. FISCAL IMPACT: As proposed, $21,600 for a basic subscription for 60 members. BACKGROUND: The Liebert Library is a library of legal resources that covers virtually every labor and employment topic relevant to public employers. The materials include the workbooks the firm uses to conduct hundreds of presentations each year and are being constantly updated to reflect the latest legal developments. With a subscription to the Liebert Library, members will be able to access the most up-to-date versions of the firm’s workbooks, search them for specific terms, and access them anywhere at any time. Subscribers will also receive access to hundreds of sample forms and policies that can be used as templates for their agencies.

ATTACHMENTS: Marketing information for the Liebert Library HANDOUTS: Proposal from Liebert Cassidy Whitmore for CSRMA access to the Liebert Library

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Agenda Item: I.1.a Executive Board Meeting

Meeting Date: June 2, 2014

Workers’ Compensation Program

Actuarial Study ISSUE: Every year, CSRMA has an Actuarial Study performed with the results presented to the Workers’ Compensation Committee. The actuaries, Ron Kozlowski and Patrick Yu of Towers Watson will present the results of the Actuarial Study to the Committee at their May 29, 2014 meeting. The actuary’s presentation is attached to this item for the Executive Board’s review. Included in their presentation is an overview of California’s workers’ compensation environment and CSRMA’s experience in relation to the industry’s experience. RECOMMENDATION: Information only. FISCAL IMPACT: The cost of the actuarial study was $33,400. BACKGROUND: The actuarial report is used to re-evaluate past projections with current loss data and to project future payment patterns to determine rates. Towers Watson conducted the last actuarial study in 2013. ATTACHMENTS: Towers Watson Presentation (Handout).

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Agenda Item No. I1b Executive Board Meeting

Meeting Date: June 2, 2014

Workers’ Compensation Program Retrospective Rating Calculation at December 31, 2013

ISSUE: The Program Administrators are in the process of preparing the Retrospective Rating Calculation based on updated loss information and financial data as of December 31, 2013. The Workers’ Compensation Committee will be reviewing the Retrospective Rating Calculation at their May 29, 2014 meeting and will be making a recommendation for the Executive Board’s consideration. RECOMMENDATION: A recommendation from the Workers’ Compensation Committee will be made at the meeting. FISCAL IMPACT: A summary of the Retrospect Rating Adjustment by program year will be distributed at the meeting. Towers Watson’s May 2, 2014 Actuarial Report indicates that the Program will be funded approximately $1.6 million above the expected discounted level as of June 30, 2014, before consideration of the retro adjustments. BACKGROUND: The Retro plan was adopted to spread losses amongst members. Each program year is evaluated beginning 18 months after inception and annually thereafter. Since our program year begins on July 1, the retro calculation is performed based on financial data at December 31. Major components of the retrospective rating plan include: • Losses • Administrative Costs • Investment Income • Incurred but not reported (IBNR) loss levels • Claims Reserves The retro adjustments appear as a debit or credit on member renewal invoices. The calculation is performed by a computer program, which applies a formula adopted by the Board of Directors ATTACHMENTS: Retrospective Rating Calculation spreadsheet as of December 31, 2013 for Program Years one through twenty-three. (HANDOUT)

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Agenda Item No. I.1.c. Executive Board Meeting

Meeting Date: June 2 2014

Workers’ Compensation Program PY 25 (2014-15) Renewal Costs

ISSUE: The Workers’ Compensation Program will be renewing July 1, 2014. The Executive Board should consider a recommendation for the upcoming renewal. The Workers’ Compensation Committee will be reviewing this item at their May 29, 2014 meeting and will be making a recommendation for the Executive Board’s consideration. RECCOMMENDATION: A recommendation from the Workers’ Compensation Committee will be made at the meeting. FISCAL IMPACT: The following table outlines the fiscal impact for Program Year 25.

2013/14 2014/15

$750K SIR $750K SIR

Expense Item 70% Con.

Level 70% Con.

Level Change Ultimate Net Loss Projection 2,998,838 3,300,557 301,719 10.06% Est. XS Insurance Exp. (Net) 461,956 429,776 -32,180 -6.97% Estimated Program Expense 726,856 739,098 12,242 1.68% Total Expected Costs 4,187,650 4,469,431 281,782 6.73%

BACKGROUND: The cost of the renewal can be summarized in three major categories: Ultimate Net Loss Projection, Estimated Excess Insurance Expense and Estimated Program Expense. The “ultimate net loss” projection is from the Towers Watson actuarial study. Towers Watson is projecting a 10.06% increase in funding requirements for the 2014-15 Program Year. This increase is largely a result of a 6% increase in the pure premium rate coupled with a 3% increase in exposure base (i.e. payroll). The actual payroll increase as reported by the members is .058%. Towers Watson will be revising their ultimate net loss projection accordingly and the final renewal costs will reflect the revised ultimate net loss. The increase in the pure premium rate is due to higher than expected loss development in older years. A 2.5% discount rate was used to develop the rates for PY 14-15. The premium for the “estimated excess insurance expense” decreased 6.97%. The Program Administrators marketed coverage this year, which resulted in the decrease in premium. The excess carrier currently providing coverage in excess of the Pooled Layer

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is Safety National Casualty Corporation. Safety National offered the renewal at a 6.97% decrease and included Crisis Protection coverage. The Crisis Protection coverage offering is described in more detail on the attachment to this item. Arch Insurance offered a quote at a 9.11% reduction ($10,984 less than Safety National), but does not offer Crisis Protection. ACE offered a quote at a 5% increase over expiring. The renewal presented on the previous page represents the Safety National proposal. The “Estimated Program Expense” comes from the Board approved budget. ATTACHMENTS: Safety National Crisis Protection Brochure.

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Agenda Item No. I2 Executive Board Meeting

Meeting Date: June 2, 2014

Workers’ Compensation Program Dividend Calculation at December 31, 2013

ISSUE: Each year, the Board of Directors evaluates declaring a dividend from retained funds held in the Workers’ Compensation Program. Declaration of dividends is governed by Policy & Procedure No. 4-WC, which allows for dividends to be declared from completed program years if the following requirements are met:

• The Program, on an aggregate basis, is funded to a 70% confidence level with retained funds in excess of the pooled layer per occurrence limit currently in force.

• Dividends cannot be declared sooner than five years after expiration of a program year. • No more than 25% of any years' retained earnings will be declared as dividends.

The dividend calculation is in process and will be reviewed by the Workers’ Compensation Committee at their May 29, 2014 meeting. RECOMMENDATION: A recommendation from the Workers’ Compensation Committee will be made at the meeting. FISCAL IMPACT: A summary of the dividends payable by program year will be distributed at the meeting. As of June 30, 2013, the unrestricted net assets in the Program were $2,807,484. Towers Watson’s May 2, 2014 Actuarial Report indicates that as of June 30, 2014, the Program will be funded approximately $1.6 million above the expected discounted level. BACKGROUND: The Retrospective Rating Plan (RRP) limits retrospective returns to 25% of the members’ original deposits. This means that additional funds are left in the pool; which are not necessary to pay claims. The Board of Directors adopted Policy & Procedure No. 4-WC to govern calculation and declaration of dividends. The Dividend Policy & Procedure allows that up to 25% of the retained funds of an eligible program year may be returned to members in the form of a dividend. Unlike the RRP, which assesses members with poor loss performance, dividends are shared among all members, although the share of members with poor loss performance is reduced. ATTACHMENTS: Summary of Dividend Calculations for all eligible Program Years (HANDOUT)

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Agenda Item No. I3 Executive Board Meeting

Meeting Date: June 2, 2014

Workers’ Compensation Program York Risk Services Group Contract Renewal

ISSUE: The claims administration contract with York Risk Services Group, Inc. will expire on July 1, 2014. York is proposing a 3 year contract. Currently, the annual fee to cover reporting and data maintenance for the members is $30,100; a flat fee of $18,000 per month is charged for claim administration costs. York is not requesting a change to the annual administration fee of $30,100; however; York is requesting the following changes to the pricing structure:

• It is proposed that claim administration fees remain flat during year 1 ($216,000.00), increase by 2% in year 2 ($220,320.00) and increase 2% in year 3 ($224,725.00).

• It is proposed the bill review “fee per bill” remain flat at $10.50 per bill. • It is proposed that PPO access fees increase from 15% of savings to 18% of savings.

Based on the last 12 months of utilization, that would be a total increase of $5,176.20. • It is proposed that Utilization Review fees increase from a 65.00/145.00/145.00 fee

schedule to a 67.00/149.00/149.00 fee schedule. Based on the last 12 months of usage this would be a total increase of $1,120.00.

• It is proposed that Nurse Case Management fees increase from $95.00 to $98.00 per hour. The financial impact of this increase is negligible, since all recent NCM activity is being referred to a third party.

York is proposing an amendment to the existing contract, so all other conditions of the contract would remain unchanged. A copy of the existing contract is attached to this agenda item. The Workers’ Compensation Committee will be reviewing this item at their May 29, 2014 meeting and will be making a recommendation for the Executive Board’s consideration. RECOMMENDATION: A recommendation from the Workers’ Compensation Committee will be made at the meeting. FISCAL IMPACT: $30,100 annual fee to cover reporting and data maintenance for the members and $18,000 per month ($216,000 annual) in claim administration costs for the first year of the contract. The claims administration costs are proposed to increase by 2% in year 2 and 2% in year 3. BACKGROUND: York Insurance Services (formerly Bragg & Associates) has been the claims administrator for the Workers' Compensation Program since its inception. They consistently score well in the biannual audits that are conducted. They again scored well in the most recent audit, and the Program Administrators believe that their fee proposal is reasonable in the current workers’ compensation claims administration marketplace. The Medicare, Medicaid and SCHIP Extension Act of 2007 requires workers’ compensation insurers (including self-insured public and private entities) to report Medicare-eligible claimants to the Centers for Medicare and Medicaid Services (CMS). York has partnered with Crowe G:\Share\CLIENT\jpa\CSRMA\Agenda\_Executive Board\2014\06.02.14\I3 - York Contract Renewal 2014_EB.doc 61

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Paradis to be the reporting agent for CSRMA. The reporting is functionally done through York’s claim system interface to and from Crowe’s system which directly interfaces with CMS. Crowe provides this service at no cost with the understanding that they will administer Medicare Set-Asides on CSRMA claims. York also provides Medicare Services and has included the price structure in their fee proposal should CSRMA wish to use York’s Medicare Services. ATTACHMENTS: 1. York Fee Proposal 2. Expiring Contract 3. York Service Team – Who’s Who

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Agenda Item No. J1 Executive Board Meeting

Meeting Date: June 2, 2014

Property Program Property Program Renewal

ISSUE: The Property Insurance Program renews July 1, 2014. Currently, CSRMA participates in the Alliant Property Insurance Program (APIP), a group purchase program that has historically offered extensive coverage and competitive rates. Changes to this year’s renewal include adjustments to CSRMA’s “Total Insurable Value”, a rate decrease and some policy form changes. The APIP Program policy form changes are outlined in the attached overview. RECOMMENDATION: The Program Administrators recommend that the Executive Board approve renewing the Property Program at a total cost not to exceed $1,808,834. FISCAL IMPACT: The table below compares the fiscal impact for the July 1, 2014 – July 1, 2015 renewal to the prior year:

Cost Element PEPIP 2013/14

PEPIP 2014/15

Dollar Change

Percent Change

Total Insurable Value 4,567,801,455 4,946,255,111 378,453,656 8.29%

Premium (Including Est. Taxes & Fees) 1,538,717 1,605,919 67,203 4.37% JPA Charge 34,610 33,605 -1,005 -2.90% Program Director Fees (Est.) 169,310 169,310 0 0.00% Est. Total Invoice 1,742,637 1,808,834 66,198 3.80%

BACKGROUND: The large losses experienced by the global insurance market in 2011 and 2012 contributed to a tighter review of the catastrophic exposure to property insurance by underwriters, and ultimately resulted in rate increases for CSRMA in 2013. The property market experienced very little catastrophic claims activity in 2013 and the first quarter of 2014, at the same time there remains to be plenty of capacity in the market. Consequently, underwriters are willing to give decreases to those individual insureds having good loss history. CSRMA’s actual rate decrease is 3.61% which is in line with other APIP members who also have good loss history. Additionally, there has been an 8.29% increase in the rating basis (“Total Insurable Values”), largely due to property appraisals conducted at the majority of the members for the first time since 2007. This has contributed to the overall 3.8% cost increase. The projected program costs can be summarized into three major categories: Premium, JPA Charge and Program Director Fees. The estimated Premium is based on the underlying rate at various deductible levels multiplied by the Total Insurable Value (TIV). The JPA Charge comes from the Board approved budget. The Program Director Fees is from the Budget as well.

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The numbers depicted in the Fiscal Impact are subject to change if the TIV changes significantly between now and July 1st. A chart depicting CSRMA’s rates over the past 25 years is shown on the next page.

-

0.1000

0.2000

0.3000

0.4000

0.5000

0.6000

0.7000

0.8000

Rate

Year

CSRMA Historical Property Rate

ATTACHMENTS: 1. APIP Executive Summary & Summary of Policy Form Changes

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SPECIALTY GROUP

ALLIANT PROPERTY INSURANCE PROGRAM (APIP) July 1, 2014 – July 1, 2015

California Sanitation Risk Management Authority (CSRMA) EXECUTIVE SUMMARY

We are pleased to provide you with the 2014–2015 Alliant Property Insurance Program (APIP) attached renewal material. “APIP” is the umbrella name which encompasses the Alliant property insurance programs known as “PEPIP”, “HARPP” and “SPIP”. As membership in these programs continues to expand, the acronym “APIP” more correctly depicts the membership of the occupancies within the program. Please note the manuscript policy form utilized will continue to be referred to as “PEPIP USA”, unless a more specific program name is indicated. The property market at the end of 2013 had rates generally lower, with underwriters willing to give decreases based on favorable loss history. As we enter the 2014/15 APIP renewal, most APIP insureds will see rates decrease; however, for those insureds with significant loss history rates will increase. For all insureds, we expect the rate change, whether up or down, will be well below the general commercial market The primary $2.5M layer will continue to be placed with our long-term partner, Lexington (Best Rated A XV), and Lexington will also continue to provide the majority of capacity in the $22.5M x/s $2.5M layer, with Lloyd’s of London (Best Rated A XV) as its quota-share partner. Excess limits will be placed with London, Bermudian, European and U.S. Domestic markets (Best Rated minimum of A- VII) up to a limit of $1,000,000,000. Members should note several key highlights for this year’s renewal:

Boiler & Machinery for participating members of the APIP Boiler Program maintained

Cyber (Privacy Liability) Coverage for both 1st and 3rd parties from the Beazley Syndicate at Lloyd’s (for those members eligible) with some improvements in coverage as outlined on the following summary

Pollution Liability Coverage from Illinois Union Insurance Company (for those members eligible) with some improvements in coverage as outlined on the following summary

Alliant Business Services (ABS) will continue to play a significant role not only in providing various types of loss control services, but also in providing appraisal services. For the 2014-2015 policy year property valuations will continue to be a key focus. As a reminder, it is underwriters’ intent to have all buildings with a scheduled value of $5,000,000 or more appraised once every five years. The cost of this service is included in the total annual cost. Members may also choose to have lower valued buildings appraised. The cost to have all or specific buildings appraised between $25,000 and $5,000,000 will be quoted at the time the request is made. Your Alliant representative will be in a position to discuss with you individual changes to the pricing on your account. Major changes to the program are outlined in the following table.

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2014-2015 Alliant Property Insurance Program (APIP) Executive Summary California Sanitation Risk Management Authority (CSRMA)

2014-2015 Proposed Coverage Sub-Limit Changes effective 7/01/2014

Item 13-14 Coverage or Sublimit

Per Occurrence

14-15 Coverage or Sublimit

Per Occurrence Pending

Unscheduled Tunnels, Bridges, Dams, Catwalks (except those not for public use), Roadways, Highways, Streets, Sidewalks, Culverts, Street Lights and Traffic Signals unless specific values for such items have been declared (excluding Earthquake Shock and excluding F.E.M.A. and/or Office of Emergency Services declared disasters)

$500,000 $2,000,000 Enhancement

Per Occurrence and in the Annual Aggregate as respects the peril of Earthquake Shock for Licensed Vehicles, Unlicensed Vehicles, Contractors Equipment and Fine Arts combined, for all Member(s) / Entity(ies) of this Declaration combined that do not purchase optional dedicated Earthquake Shock coverage, and/or where specific values for such items are not covered for optional dedicated Earthquake Shock coverage as part of the Member(s) / Entity(ies) schedule of values held on file with Alliant Insurance Services, Inc.

$5,000,000 $5,000,000 per occurrence per member subject to an Annual Aggregate of $10,000,000 per declaration.

Enhancement

Per Occurrence and in the Annual Aggregate as respects the peril of Flood for Licensed Vehicles, Unlicensed Vehicles, Contractors Equipment and Fine Arts combined, for all Member(s) / Entity(ies) of this Declaration combined that do not purchase optional dedicated Flood coverage, and/or where specific values for such items are not covered for optional dedicated Flood coverage as part of the Member(s) / Entity(ies) schedule of values held on file with Alliant Insurance Services, Inc.

$5,000,000 $5,000,000 per occurrence per member subject to an Annual Aggregate of $10,000,000 per declaration.

Enhancement

Scheduled Landscaping, tees, sand traps, greens and athletic fields and further subject to $25,000 / 25 gallon maximum per item.

$5,000,000 $5,000,000 or 110% of Scheduled Landscaping values, whichever is greater for

Enhancement

Cyber Liability

Coverage 2013-2014 Cyber Liability 2014-2015 Cyber Liability

Third Party Liability Ai.: $20,000,000

Annual Policy and Program Aggregate Limit of Liability (subject to policy exclusions) for all Insureds/Members combined (Aggregate for all coverages combined, including Claims Expenses), subject to the following sub-limits as noted.

$25,000,000

Annual Policy and Program Aggregate Limit of Liability (subject to policy exclusions) for all Insureds/Members combined (Aggregate for all coverages combined, including Claims Expenses), subject to the following sub-limits as noted.

Third Party Liability Aii.: $2,000,000

Annual Aggregate Limit of Liability for each Insured/Member for Information Security & Privacy Liability (Aggregate for all coverages combined, including Claim Expenses) but sublimited to:

$2,000,000

Annual Aggregate Limit of Liability for each Insured/Member for Information Security & Privacy Liability. Each Member of a JPA will have a $2,000,000 Limit Each (Aggregate for all coverages combined, including Claim Expenses) but sublimited to:

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2014-2015 Alliant Property Insurance Program (APIP) Executive Summary California Sanitation Risk Management Authority (CSRMA)

Coinsurance clause

10% For Public Relations Consultancy Deleted

For Public Relations Consultancy

Coinsurance clause:

10% For Credit File Monitoring Deleted

For Credit File Monitoring

B. Privacy Notification Cost:

Public relations mitigation up to $50,000 subject to 10% coinsurance

Public relations mitigation up to $50,000 subject to Nil coinsurance

B. Privacy Notification Cost:

Credit monitoring for the purpose of mitigating potential damages and are subject to 10% coinsurance

Credit monitoring for the purpose of mitigating potential damages and are subject to Nil coinsurance

Notice of Cancellation: 60 days except 10 days for non-payment of premium 10 days for non-payment of premium

Pollution Liability

Coverage 2013-2014 Pollution Coverage 2014-2015 Pollution Coverage Fungi & Legionella Sublimit

$ 200,000

Fungi & Legionella Sublimit

$ 1,000,000

Fungi & Legionella Sublimit

Business Income & Extra Expense

(Not Covered)

$ 1,000,000

Business Income & Extra Expense – subject to a 10 day waiting period

Thank you for your continued support of APIP. We look forward to working with you this next year. Please let us know if you have any questions about your Renewal Proposal.

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Agenda Item: L1 Executive Board Meeting

Meeting Date: June 2, 2014

Spring/Summer/Fall 2014 Area Training Update

ISSUE: As part of CSRMA’s ongoing risk control efforts, training is provided on topics of interest to the CSRMA membership at multiple locations throughout the year.

Topic Tentative Dates

Tentative Locations

Pump Station Failures: Lawsuits and Fines March Webinar CSRMA’s Sewer Overflow and Backup Response Policy and Procedure

March Webinar

SSO and Mobile Backup Response App: A Preview

April Webinar

SWRCB Requirements for WWTPs and Collection Systems to Have SOPs

April Webinar

Mt Safety Officer: CalOSHA Compliance Solutions for Small Public Agencies

May Webinar

Gordon Graham: Supervisory and Disciplinary Skills 101

May and June Santa Barbara Carlsbad Truckee

Sewer Overflow and Backup Response App for CSRMA

July Webinar

The Tau of Ta-Da: Re-energizing Employees and Combating Complacency

August August CASA

New Risk Control Online Design, Navigation and Tools

August Webinar

Force Main Failures: Prevention Strategies October Oakland Ontario Santa Barbara

CalOSHA’s Transite Pipe Requirements November Webinar Underground Utility Locating November Oakland

Ontario Santa Barbara

RECOMMENDATION: None – information only. FISCAL IMPACT: Approximately $35,000. These training programs are part of the Risk Control training budget. BACKGROUND: As part of CSRMA’s ongoing risk control efforts, training is provided on topics of interest to the CSRMA membership at multiple locations throughout the year. Each

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training topic is selected based on timeliness and member need. Further, each training event has two goals:

To provide information and training that is timely, useful, understandable and practical for the purpose s of loss control and regulatory compliance;

To reach the largest number of people for which the training was designed in the most cost-effective manner possible.

ATTACHMENTS: None

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How WonderfulBY IRVING FELDMAN

How wonderful to be understood,to just sit here while some kind personrelieves you of the awful burdenof having to explain yourself, of havingto find other words to say what you meant,or what you think you thought you meant,and of the worse burden of finding no words,of being struck dumb . . . because some bright personhas found just the right words for you—and youhave only to sit here and be gratefulfor words so quiet so discerning they seemnot words but literate light, in whichyour merely lucid blossoming grows lustrous.How wonderful that is!

And how altogether wonderful it isnot to be understood, not at all, to, well,just sit here while someone not unkindlyis saying those impossibly wrong things,or quite possibly they’re the right thingsif you are, which you’re not, that someone—a difference, finally, so indifferentit would be conceit not to let it pass,unkindness, really, to spoil someone’s fun.And so you don’t mind, you welcome the umbrageof those high murmurings over your head,having found, after all, you are grateful—and you understand this, how wonderful!—that you’ve been led to be quietly yourself,like a root growing wise in darknessunder the light litter, the falling words.

Irving Feldman, “How Wonderful” from Collected Poems: 1954-2004, published by Schocken Books. Copyright © 2004 by Irving Feldman. Reprinted by permission of the author.

Source: Collected Poems: 1954-2004 (2004)

Home > Poems & Poets > How Wonderful

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NEWS

Home > Featured Articles > Lawsuit

Insurance co. sues Will County, 12 towns over flood damageApril 29, 2014 | By Geoff Ziezulewicz | Tribune reporter

An insurance company is suing Will County and 12 county municipalities, alleging that the governments did not do enough to prevent and mitigate flood damage caused by the heavy rains of April 2013.

The lawsuit, by Illinois Farmers Insurance Company and Farmers Insurance Exchange, as well as its subsidiaries, filed the "proposed class action" on behalf of itself, other property insurance companies, those insured by the companies and property owners who "sustained property and other economic losses" due to flooding that took place on April 17 and 18, 2013, the lawsuit states.

The lawsuit, filed about two weeks ago, lists the county, as well as Naperville, Bolingbrook, Plainfield, New Lenox, Joliet, Shorewood, Manhattan, University Park, Homer Glen, Frankfort, Channahon and Lockport as defendants.

Similar lawsuits were filed on the same day in Cook, DuPage, Kane, Kendall, Lake, McHenry, LaSalle and DeKalb counties, according to Farmers Insurance officials.

All Sections

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Some "sewer water invasions" of affected properties in the Will County defendants' territories were so intense that "elderly men and women and young children were forced to evacuate parts or all of their homes because of safety concerns," the Will County suit states.

"Many sanitary sewer water invasions ... were so rapid that geysers of sewer water shot out from floor drains, toilets, showers and other basement floor openings," the suit alleges.

While the plaintiff's attorney declined to comment on the specifics of the complaint, the lawsuit states that hundreds of claims could be included in the proposed class action.

"The common, central and fundamental issue in this action is whether the Defendants have failed to safely operate retention basins, detention basins, tributary enclosed sewers and tributary open sewers/drains for the purpose of safely conveying stormwater," the lawsuit states.

Mayors for most of the towns listed as defendants in the complaint did not return requests for comment Monday and Tuesday.

Citing the ongoing nature of the litigation, Will County representatives also declined to comment.

The mayors of Shorewood and Frankfort said this week that the towns had yet to be served with the complaint.

Plainfield Mayor Michael Collins said he did not think the suit has any basis.

"It's really hard to write rules and regulations for Mother Nature," Collins said of the flooding, which saw a portion of downtown Plainfield submerged by the swollen DuPage River last year, as well as flooding along a creek that forced the overnight evacuation of a subdivision street. "There was very little we could do."

Frankfort Mayor Jim Holland said the town conducts regular maintenance of such systems.

Members of the potential plaintiff's class sustained uninsured losses to their properties and possessions due to the flooding, and the insurers paid money to policy holders for property damage and "emergency restoration and remediation of sewer waste contaminated homes," the suit states.

"Farmers has taken what we believe is the necessary action to recover payments made on behalf of our customers, for damages caused by what we believe to be a completely preventable issue, as well as to prevent it from happening again," Farmers spokesman Trent Frager said in a statement Monday.

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Featured Articles

Given the number of claims, claimants and damages involved, the class action is the appropriate method for fair and efficient adjudication of the case, the lawsuit states.

The suit alleges the towns had "actual or constructive notice" of sewer defects based on prior incidents and investigations of those past incidents.

The potential danger of failing to properly manage stormwater and sanitary sewer systems "was foreseeable and greatly outweighed the practicability and cost of proper management of its sewers," the lawsuit states.

The governments should have been prepared for a higher volume of rain that would fall more intensely and for a longer duration due to climate changes during the past 40 years, the lawsuit states.

The rain that fell on those two days in April 2013 was "reasonably manageable" by the towns and "was an ordinary rainfall experience" within the context of Will County's rainfall history, according to the lawsuit.

It was not an "'Act of God' rainfall," the lawsuit states.

"If this defendant had adopted reasonable stormwater management practices, the sewer water invasions suffered…would not have occurred," the lawsuit alleges.

Some of the towns named in the Will County suit have taken action to mitigate against future incidents and compensate those who found their basement flooded with raw sewage.

Naperville's leaders voted in June to take steps to improve its storm water and sanitary sewer systems after the flooding.

Councilmen approved a handful of projects June 18, including sanitary sewer lining and expansion of a cost-sharing program for residents who install special devices to prevent sewer backups.

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Home > USA > Employment and HR

Last Updated: May 22 2014Article by Richard B. CohenFox Rothschild LLP

Do you have Mutual Contacts with the Author

United States: Workplace Harassment: "When It Gets As Bad As Racial Slurs That Means No One Noticed"

0

Our recent post asked "how many times an employee must endure a crude and offensive racial or other epithet for the situation to become a hostile work environment?" We also asked "Is management simply unaware or oblivious, or is the workplace environment top-down, and employees simply conduct themselves in accordance with what they feel will be acceptable with management – or at least tolerated?"

Kristin Messerli said that "the best way to find out about the culture of your company is to send in an outsider to anonymously survey and then create a systemic cultural change in the company."

Find out about the culture of your company? Seems like a good idea, but Ben Simontin, a leadership coach in theTampa/St. Pete area, took issue:

"Hire outsiders to listen to employees? That is management's main job. How else can they find out what improvements to their support are needed – in tools like computer software, training, coaching, direction, discipline, materials, planning, information, morale, confidence, competence, trust, autonomy, motivation, commitment, and the like. All of these are management's responsibility to provide to their employees aren't they?"

As to how many times a slur may be tolerated, Haroon Chaudry, President/CEO at Xenon Heath in theNYC area, and VinnyCastaldo, a labor organizer inNYC, said "One," and "One time only." Guess they believe in zero tolerance.

Lynn Luckett, a nursing director in theChicago area, disagreed:

"None. When it gets as bad as racial slurs that means no one noticed or reported the racist actions that normally preclude the words. Racism is aversive now, the obvious discrimination is much less common." Guessshe feels that management must be held responsible for behavior and comments in the workplace because if has come to racial slurs it is management's fault for being unaware or unconcerned. So she feels that it should never come to that.

Judge Mary Elizabeth Bullock, professor/author/lawyer and former EEOC administrative law judge, in the San Diego areadescribed her judicial experience with with EEOC:

"The courts do not always consider the number of slurs as they do the type of slurs, how egregious they are and actionsregarding the same.

As a federal civil rights judge it was a case by case analysis. The [EEO]Commission has not given us any clear tests for determining when it rises to a hostile work environment. You actually have to look at the individual cases that the Commission found to be Title VII violations and what they did not.

Unfortunately, entities such as the EEOC and the federal courts that preside over these matters seem to be immune to name calling– however, turn it back on them and they would not like it for one second hard cases. See Ernest Hadley,'A Guide to Federal Sector Equal Employment Law and Practice.'"

Barbara Maupin, an HR/Diversity expert in San Antonio:

"You raise some interesting questions and it is an alarming trend I that also noticed–degrees of harassment/hostile workenvironment split along gender and racial lines. Unfortunately, I think this trend is going to continue as part of the larger

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journey towards D&I as a society. Even as employers begin to define standards in the workplace, that doesn't mean that the justice system will be in lock-step with employers."

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

Contributor

Authors

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The Relationship Between Your Waistline And Stress - What Jobs Lead To More Weight GainA new survey conducted by a career development website reveals the employee most likely to gain weight is a manager (44 percent) as compared to a non-manager (38 percent). More specifically, people working in information technology (50 percent), government (48 percent), and financial services (46 percent) are most prone to weight gain.

Many of the survey participants (50 percent) feel extra weight has negative implications at work, and slim or fit employees receive more favorable treatment at work. Q. Storey and T. West "Does this management job make me look fat? Survey says bosses more likely to gain weight," www.bizjournals.com (Apr. 17, 2014).

Commentary and Checklist

The Centers for Disease Control and Prevention (CDC) point out the connection between stress and an unhealthy body and mind.

Three forms of stress include:

• Physical stressors, such as fever, pain, and illness;• Environmental stressors, such as weather, noise, housing concerns, and traffic; and• Social and emotional stressors, such as concerns over money, job and family demands, having to make a big decision, guilt,

loss, and lifestyle changes.

Because extreme stress responses can lead to weight gain, it is important to take charge of your stress response to help prevent weight gain.

Learning to relax is important for lowering stress. Using positive relaxation techniques regularly can reduce stress and tension, lower blood pressure and blood glucose, relieve tension, and improve sleep. According to the Mayo Clinic, positive relaxation techniques include deep breathing, meditation, yoga, and progressive muscle relaxation, as well as music and art therapy.

Adequate sleep lowers stress. People are better able to manage stressors during the day if they have had enough sleep. Being well rested can make it easier to build healthy behavior changes.

Getting enough sleep also helps with weight management. Sleep helps to regulate several hormones associated with metabolism, appetite, and weight gain. Research suggests people who engage in regular physical activity fall asleep faster, sleep for a longer time, and spend less time awake during the night.

Finally, laughing can reduce stress, boost immune systems, lower blood pressure, lower blood glucose levels in people with type 2 diabetes, protect the heart, and elevate mood.

Employers can help lower stress and improve overall health in the workplace:

Have teleworking and flex-schedule policies.

Offer job-sharing, phased retirement options.

Consider healthy commuting supports and incentives.

Require smoke-free buildings and campuses.

Provide healthy foods, healthy meetings, and green/sustainable environment policies.

Have peer support and mentoring programs.

Promote policies for volunteering and community service.

Give time off work for health promotion, physical activity, screenings, health care visits

Have robust non-discrimination, diversity, and cultural awareness/sensitivity programs

Offer continuing education, distance learning, and other training supports

Give incentives for health and wellness program participation

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This informational piece was published on May 14, 2014.

May 14, 2014

©2006-2014 Travelers, Inc., All Rights Reserved. ©2006-2014 The McCalmon Group, Inc., All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this web site constitutes acceptance of The McCalmon Group's User Agreement and Privacy Policy. Legal Notices

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Depression, The ADA And The Interactive Process For Limiting Exposure

By Kirstin Heffner, Esq.

According to a report from the U.S. Substance Abuse and Mental Health Services Administration, almost 46 million (18 percent) of the adult population in this country has experienced a diagnosable mental, behavioral, or emotional disorder.

Depression is the most common mental health disorder, according to the Centers for Disease Control and Prevention (CDC), affecting 18.8 million adults (9.5 percent) in the U.S. Although approximately 80 percent of people suffering from depression report some loss in function, 27 percent report serious impediments at work and home.

The CDC reports depression is the primary cause of other disabilities in the workplace (more than most chronic physical disorders) and costs employers an estimated 200 million lost workdays annually or between $17 and $44 billion.

Depression also presents a high and growing risk for Americans with Disabilities Act (ADA) violations. The Equal Employment Opportunity Commission (EEOC) reported 25,957 ADA charges in 2013, comprising 27.7 percent of all charges filed. Depression was the underlying impairment in more than seven percent of those charges.

Many employees suffering from depression are never diagnosed. Others may try to hide it from coworkers and management. However, managers or supervisors are often in the best position to see the symptoms. Symptoms include loss of focus; becoming disengaged; or calling in sick more often than usual, even to the point of using up allowable leave. The employee may not be the team player he or she used to be, leading to complaints from coworkers.

The ADA requires employers to provide reasonable accommodations for qualified individuals with mental disabilities absent an undue hardship for the employer. Employers do not have to accommodate disabilities they don't know about, but if an accommodation is requested, employers must engage in an interactive process with the employee.

Understand that an employee's request for reasonable accommodation does not have to be in writing. If the employee lets you know in any way, shape, or form that he or she may need an accommodation, advise your human resources representative immediately. The "interactive process" has started.

If the employee is seeing a medical professional, find out what the physician recommends for reasonable accommodation. The EEOC provides a useful website that helps health care providers assist employees in requesting reasonable accommodation. (See Related Sources below)

Go through the list of duties in the employee's job description and assess each one. Ask the employee what will help him or her perform the job.

This list will give you some ideas for possible reasonable accommodations to discuss during the interactive process:

• Work environment modifications to make it easier to concentrate • Time off, using accrued paid or unpaid leave• Additional leave, outside the employer's standard leave policy• Modified work schedules. The employee may need to attend treatment during the workweek.• More frequent or longer breaks• Working from home, coming in late or leaving early• Modified management strategies such as more frequent and detailed follow-up or making arrangements for uninterrupted work

time• Modifying job duties to require less attention to detail• Allowing telephone calls during work with doctors and others for support • Providing self-paced workloads and flexible hours• Providing easy access to managerial support• Job-sharing

Remember, managers and supervisors must keep all employees' medical information confidential. If other employees ask questions about the coworker, you must not disclose any medical information in response. This may prove challenging when coworkers think the employee is receiving unequal treatment.

Importantly, make certain no one in the workplace is retaliating against the employee because he or she is receiving accommodations and avoid enforcing standard leave policies if the employee's leave is exhausted. Recent rulings show that extending leave could be a

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reasonable accommodation and a blanket prohibition on additional leave could be deemed discrimination.

Finally, follow-up is key to know whether the accommodation is actually working and how to adjust it if necessary. Again, you may be in the best position to make sure the accommodation is successful.

Related Sources

Anxiety and Depression Association of Americawww.adaa.org/about-adaa/press-room/facts-statistics

Workplace Health Promotion - Depression www.cdc.gov/workplacehealthpromotion/implementation/topics/depression.html

The ADA and Psychiatric Disabilities www.eeoc.gov/docs/psych.txt

This informational piece was published on May 19, 2014.

May 19, 2014

©2006-2014 Travelers, Inc., All Rights Reserved. ©2006-2014 The McCalmon Group, Inc., All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this web site constitutes acceptance of The McCalmon Group's User Agreement and Privacy Policy. Legal Notices

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G:\Share\CLIENT\jpa\CSRMA\Agenda\Admin\Calendars\Meeting Calendar2014.xls

CSRMA MEETING CALENDAR 2014JANUARY FEBRUARY MARCH APRIL

CSRMA EB - WED - 15 CSRMA WC - THUR - 6 CSRMA LRP - SUN - TUE - 16, 17 & 18 CSRMA OC - THUR - 3CSRMA BD - THUR - 16 CSRMA EB (TC) - THUR - 24CSRMA LIAB (TC) - THUR - 30 CSRMA FIN - MON - 28

CASA January 15-17 Indian Wells

MAY JUNE JULY AUGUSTCSRMA LIAB - FRI - 16 CSRMA EB - MON - 2 CSRMA OC - TUES - 15 CSRMA EB - WED - 20CSRMA OC - TUES - 20 CSRMA BD - THUR - 21CSRMA WC - THUR - 29

CASA August 20-23 Monterey

SEPTEMBER OCTOBER NOVEMBER DECEMBERCSRMA OC - FRI - 19 CSRMA EB - FRI - 10 CSRMA FIN - MON - 3 CSRMA EB - MON - 8CSRMA LIAB - THUR - 25 CSRMA WC - THUR - 23 CSRMA LIAB - THUR - 13 CSRMA OC - THUR - 18

CSRMA OC - FRI - 14

CAJPA September 16-19South Lake Tahoe

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CSRMA Board of Directors

60 Members

Executive Board Russ Baggerly, Ojai Valley Sanitary District (President)

Paul Bushee, Leucadia Wastewater District (Vice President)

Craig Murray, Carpinteria SD

Jason Warner, Oro Loma SD

Greg Baatrup, Fairfield-Suisun SD

Logan Olds, Victor Valley WRA

Bert Michalczyk, Dublin San Ramon SD

Dan Child, South Bayside System Authority

Officers Committee

Russ Baggerly

Paul Bushee

Secretary

George Emerson

Finance Committee

Kenneth Spray, Chair

Kristin Griffith

Brenda Krout

E.J. Shalaby

Treasurer

Kenneth Spray

Program Management Alliant Insurance Services, Inc.

JPA Administration & Insurance

Dennis Mulqueeney

Seth Cole

Myron Leavell

Marilyn Schley

P.J. Skarlanic

Thary Ou

Tevea Him

Phuntsok Gaphel

Shadi Jalali

Loss Control Services

David Patzer, Risk Management Solutions CSRMA Risk Control Advisor

Heather Truro, HT Consulting

Return to Work Consultant

Accounting

Tami Giovanni

Legal Counsel

Byrne Conley, Esq. Gibbons & Conley

Coverage Counsel

Alan Swerdlow, Esq. Boornazian, Jensen &

Garthe

Claims

Mauri McGuire Carl Warren & Co.

Financial Auditor

David Becker James Marta & Company

Claims

Tamara Kneff York Insurance Services, Inc.

Pooled Liability Program Committee

Bert Michalczyk,

Dublin San Ramon SD, Chair

Ed Oyama, West Valley SD

Jeff Moorhouse, Carpinteria SD

Tom Williams, Ironhouse SD

Mark Williams, Las Gallinas Valley SD

Jason Dow, Central Marin SA

Workers’ Compensation Program Committee

Greg Baatrup,

Fairfield-Suisun Sewer District, Chair

Shari Deutsch, Central Contra Costa SD

Rex Delizo, Stege SD

Roland Williams, Castro Valley SD

Barbara Buikema, Carmel Area WD

Sandeep Karkal, Novato SD

Financial Advisor

Carlos Oblites PFM Asset Management

LLC

G:\Share\CLIENT\jpa\CSRMA\Admin\CSRMA Organizational Chart - 2014.doc 5/21/2014

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G:\Share\CLIENT\jpa\CSRMA\Admin\CSRMA Service Team Chart.doc Revised: 2/3/2011 3:49 PM

CSRMA California Sanitation Risk Management Authority

Service Team

Dennis Mulqueeney Senior Vice President

JPA Manager (415) 403-1421

[email protected]

Seth Cole First Vice President

Assistant JPA Manager (415) 403-1419

[email protected]

Tami Giovanni Accounting

(925) 963-0951 [email protected]

Thary Ou Account Administrator

Account Support Services (415) 403-1433

[email protected]

Myron Leavell Unit Manager

JPA / Insurance Administration (415) 403-1404

[email protected]

Marilyn Schley Account Manager

Insurance Administration (415) 403-1432

[email protected]

David Patzer Risk Control Advisor

Risk Control Consulting Services

(707) 373-9709 [email protected]

Tevea Him Administrative Support

Services (415) 403-1416

[email protected]

P.J. Skarlanic Account Manager

JPA / Insurance Administration (415) 403-1455

[email protected]

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