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California Child Welfare Core
Practice Model Design Workshop:
Refining Elements & Building Consensus
MARCH 6 & 7 2014THE WESTIN
LONG BEACH, CALIFORNIA
Welcome
Kelly Woodard Director
Madera County Department of Social Services
CWDA Vice President for Services
California Child Welfare Core Practice Model: Past, Present and Future
Diana Boyer, Senior Policy AnalystCounty Welfare Directors Association of California
Sylvia Deporto, Deputy DirectorSan Francisco County Department of Human Services
Background California child welfare reforms have been
implemented by counties since before 2000Most counties have adopted multiple promising
initiatives A number of common elements have transformed
the nature of child welfare work across California Recent efforts have emerged to integrate the
various initiatives into more comprehensive practice modelsKatie A.California Partners for Permanency (CAPP)County-specific practice models
Towards a Statewide Practice Model Beginning in 2012 the CWDA Children’s
Committee has been working to develop a statewide practice model
Monthly subcommittee planning meetings Statewide Workshop in July 2013 Goal:
To define California’s Child Welfare Services as a profession grounded in theory, with a set of core values, common elements and identified behaviors
Stakeholder Engagement Statewide and County-level initiatives have been
informed by broad stakeholder engagementYouth, Parents, Caregivers, Tribes, Communities
Results of that engagement have informed the work of the statewide Practice Model development
Further engagement in inviting partners to today’s workshop
Additional engagement will an essential goal of next steps in the evolution of the Practice Model
Guiding VisionCalifornia’s 58 counties embrace one
practice model that guides their individual Child Welfare Services programs by integrating successful practices into a framework that supports the achievement of safety, permanency and well-being for children and their families in the Child Welfare Services system.
Workshop Objectives ACHIEVE CONSENSUS ON THEORETICAL
FRAMEWORK, VALUES AND COMPONENTS/ELEMENTS OF THE PRACTICE MODEL
ACHIEVE CONSENSUS ON THE PROCESS FOR DEVELOPING PRACTICE BEHAVIORS AND AGREEING ON THE LEVEL OF STANDARDIZATION
DEVELOP A COMMUNICATION PLAN FOR ADDITIONAL INTERNAL AND EXTERNAL ENGAGEMENT OF STAFF AND STAKEHOLDERS
FUTURE WORK
This workshop is one step in moving forward that will help us realize our Guiding Vision
Next steps include:Working with county partners to define
Practice Behaviors, Developing Organizational System Standards, Engagement of internal and external
stakeholders in understanding and embracing the Practice Model
Opening Plenary: One State’s Journey to a Statewide Practice ModelCarole Wilcox, Interim Manager
Child Safety and Permanency Division
Children and Family Services Administration
Minnesota Department of Human Services
Development of California’s Theoretical Framework
Anita Barbee, ProfessorKent School of Social Work, University of Louisville, KY
Practice Model Elements
Theoretical
framework
Values and
principles
Casework componen
ts
Practice elements
Practice behaviors
Overview of Today’s Work
Regional Breakout Conversations to review work to date on Theoretical FrameworkValues and PrinciplesPractice Elements
Input will be recorded and reported back at morning Plenary tomorrow morning
A few words on consensus. . . Your facilitators will take you through a
consensus process Consensus ≠ Unanimity The Design Team has worked very hard
to integrate all of the work that has gone on around the state.
In other words, we don’t necessarily need this:
Breakout GroupsRoom assignments (Map in your packet):
Southern Region 3rd Floor Melbourne Room
Bay Area Region 3rd Floor Naples Rom
Mtn. Valley/North Regions 3rd Floor Casablanca Room
Central Region 4th Floor Palos Verdes Room
County stakeholders, please go with your county group
Statewide stakeholders, please divide yourselves among the regions
Day 2: Welcome Back
Review work from Regional Breakouts All recorded comments will be
forwarded to the Design TeamEveryone’s input will be consideredSome overall themes emerged We will highlight some specific
comments from each group
Overall Themes
“Evidence Based Practice” is too limiting—need to clarify language
Need to explicitly include After-18 services
Need to clarify language about partners, stakeholders, etc; be explicit about public agency partners(including internal partners)
Overall Themes (cont’d)
Simplify language/make it more family-friendly throughout
Apply Values, Principles, Elements inside the agency as well as externally
Make more explicit the importance of organizational culture and climate
Theoretical Framework Overall Response—High Consensus/Enthusiastic
Support across all Regions Bay Area Feedback
More clarity about role of relationships and engagement in the Framewok
Need more synthesizing statements Southern
Competing Values Theory needs more clarification and narrative
Important to drill down from leadership to direct practice—balance between skillful use of authority and engagement
Theoretical Framework (cont’d)
CentralConcern about representing all 4 quadrants of the
Competing Values Theory Northern
Need to be explicit about how to support youth into adulthood
Want to see something more explicit about disease model of addiction
Need to be more explicit about the child and youth in the family
Would like to see more about parent and youth leadership in the Organizational theories
Want to see more about Prevention and Early Intervention
Values Overall Response—High Consensus/Enthusiastic
Support across all Regions Southern
Make sure that there is overall language in the introductory statement about the interplay of the values—that they should be understood as working together
Use “we strive for” vs. “we do” Would like to use Minnesota model of using a word or two to
summarize each Value Potential for Change might be split into two values Healthy and Competent Workforce needs to include
responsibility for oneself Concern about use of word “legal” in referring to family
permanence
Values
NorthernNeed Value about Prevention and Early
InterventionTribes need to be recognized for their
Sovereignty in addition to being partnersNeed to balance transparency and family’s
right to privacyNeed to be more explicit about accepting
youth for who they are
Values (cont’d) Central
Concerned about the word “transparent”—need a better explanation of what it means
Healthy and Competent Workforce Value---needs a principle that translates into an understanding of systems supports and how to make this become a reality
Would like more specificity to ensure inclusion of faith communities, proximal placements
Bay Agency transparency is important within and outside the agency “Grounded in Cultural Responsiveness” needs to be more explicit about
addressing disparities “Services and Supports to meet family needs” needs to be more explicit
about promoting community based early intervention and prevention Add a principle about organizational culture and climate that addresses
Value #8 on Workforce Need to emphasize shared accountability throughout the organization
Practice Elements
Overall Response—High Consensus/Enthusiastic Support across all Regions
SouthernSafety, Permanence, Well-Being doesn’t look like the other elements—it is an outcome
We might adopt Minnesota’s example of “listening” for engagement
Ensure service linkage is included vs. just “advocacting” for services
Shared Commitment and Accountability---one or 2 Elements? Is it an Element?
Trauma informed system parallels—what does it mean? Clarify or eliminate
Elements Central
Safety, Permanency, Well-Being should be more aligned with the Value of Safety, Permanency and Well Being; it is very permanency-skewed; needs to be more about well-being; needs to include screening, should eliminate words “to adulthood” to focus on more transitions
Workforce Support---link more to learning organization, need to be more transparent in communication with workforce
Reword last sentence
Elements
NorthernLast bullet in S,P,WB needs to refer to all
transitions (not just to adulthood)S,P, WB--ratther than talk about recovery,
talk about growth, building parent/family capacity, achieving goals
Cross-walk elements and valuesSelf-Advocacy should be part of
EngagementClarify scope of Advocacy
Elements
Bay AreaOverarching themes: the language “we will
work to…..” is not powerful enough“Child, youth, young adults and family”
should be consistent throughoutInquiry and Exploration—use “strategies” vs.
“tools”Trauma Informed system---more than
“trauma informed” needs to be included
Practice Model Elements
Theoretical
framework
Values and
principles
Casework componen
ts
Practice elements
Practice behaviors
Practice Behaviors
Proposal for identifying Practice Behaviors
Table talk exercise Report back
Practice Behaviors• Define
expected practice so agency and community partners can create coordinated supports.
• Support evaluation of model fidelity and outcomes.
• Provide a framework for training.
Practice Behaviors
• Provide direction to practitioners about how they will practice social work using the practice model.
Getting to Practice Behaviors
Casework components and practice elements provide the scaffolding for practice behaviors
Theories, values and principles guide the selection and development of the behaviors
Our Goal
Identify a set of practice behaviors that areSpecific enough to be observable and
recognizable to all parties involved.Flexible enough to allow for customization to
incorporate county level differences in procedures, tools, and supports.
Analogous to existing practice behaviors already in use.
Informed by our key stakeholders, who know what good practice looks like.
Sample Practice Behaviors Katie A.
Be diligent in reaching out to children and families in ways that are welcoming, appropriate and comfortable for them.
CAPP Assesses with the family and their team the need for
interactive, experiential coaching during visitation and at other times of natural parent/child interaction to improve parenting skills; follows through with identifying, arranging or advocating for this when needed.
SOP Actively engages safety network members to critically
evaluate their group process. Specifically focuses on ways to increase understanding, agreement and collaboration going forward.
Share Findings(feedback loop to stakeholders, communities, counties)
Continue Discussion(convening to share the finalized practice behaviors)
Recommended Process
Table Activity Work as table groups for the next 20
minutes Review the recommended process using
the handouts on your tables Choose someone to speak for your table in
the report out Answer the discussion questions on the
back of the blue copy of the handout Give your YELLOW handout to Barry or
Melissa after the report out
Day 2 Regional Breakouts Overview Outreach and Engagement of both
Internal and External Stakeholders
Overview of Communications Materials and Use for Alignment of materials with engagement strategies
Friday Breakout RoomsSouthern Region Lobby Level
Ocean Ballroom
Bay Area Region 3rd Floor
Tokyo/Vancover Room
Mtn. Valley/North Regions 3rd Floor
Barcelona Room
Central Region 4th Floor
Palos Verdes Room
Recap of Our Work
Objective:○ ACHIEVE CONSENSUS ON THEORETICAL
FRAMEWORK, VALUES AND ELEMENTS OF THE PRACTICE MODEL Largely AccomplishedExcellent Input to Improve the work that we brought
to the WorkshopAdditional work for the Design Team to meld input
into the final Framework, Values and Elements
Recap of Our Work
Objective:○ ACHIEVE CONSENSUS ON THE PROCESS
FOR DEVELOPING PRACTICE BEHAVIORS AND AGREEING ON THE LEVEL OF STANDARDIZATION Excellent input that will help refine the draft
development plan that we provided todayDesign Team will rework the plan to develop a process
that is doable for counties and engaging for partnersAdditional communications materials and technical
assistance/facilitation will be developed to assist in the implementation of this process
Recap of Our Work
Objectives:○ DEVELOP A COMMUNICATION PLAN FOR
ADDITIONAL INTERNAL AND EXTERNAL ENGAGEMENT OF STAFF AND STAKEHOLDERS
Brief Report out from the Regional Groups
Next StepsDesign Team reviews today’s work to incorporate
input on the Framework, Values, and ElementsDefine what we mean by “Practice Behaviors”Develop communication tools and materials and
technical assistance to support the engagement of staff and partners
Engage staff and partners in understanding and embracing the Practice Model
Work with county staff and partners to develop Practice Behaviors,
Develop Organizational System Standards,
What Does the Future Look Like?