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Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or download on the Cahaba GBA website

Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

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Page 1: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Cahaba GBA’s 2014 Medicare Expo

August 6-7, 2014 – Chattanooga, TN

Two Midnight Rule

As directed a copy of the presentation is available for viewing or download on the Cahaba GBA website

Page 2: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Disclaimer

This resource is not a legal document. The presentation was prepared as a tool to assist providers and was current at the time of creation.

Responsibility for correct claims submission lies with the provider of services.

Reproduction of this material for profit is prohibited; providers are encouraged to share this education with staff.

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Page 3: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Topics

• Medical Review• Comprehensive Error Rate Testing (CERT)• Two Midnight Rule • Resources

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Page 4: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Preventing Improper Payments

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The Affordable Care Act of 2010

• Proposals to protect the Medicare Trust Fund• Authority to recover overpayments

Social Security Act

• Sections 1833(e), 1842(a)(2)(B), and 1862(a)(1)(A)

Centers for Medicare and Medicaid Services (CMS)

• Protect the Medicare Trust Fund• Identify inappropriate payments• Take corrective actions

Payment Accuracy: www.paymentaccuracy.gov/about-improper-payments

Page 5: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Medical ReviewGoal

Reduce payment errors by identifying and addressing billing errors related to coverage and coding of services

Data Driven

o Indentify vulnerabilities o Identify questionable billing patternso Prevent and/or address provider errorso Reduce paid claims error rateo Publish Local Coverage Determinations (LCD)

Medical Review and Education - Overview: www.cms.gov/Medical-Review/

Program Integrity Manual - Pub. 100-08 - Medical Review Program: www.cms.gov/manuals/downloads/pim83c03.pdf

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Page 6: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Comprehensive Error Rate Testing (CERT)

Documentation Contractor

Reviews Medical Records

Requests Medical Records

Protect, Measure, Assess, EvaluateCERT

Review Contractor

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Page 7: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Part A Review-All States: February 2014

Service Error Rate Denial Rationale Action Required

Al , GA, TN-Short Term Hospitals-

Condition Code 07

33.60%

High Dollar Amount

Per Pub 100-04, Ch. 11 Medicare Claims Processing Manual (Processing Hospice Claims) § 50 Billing and Payment for Services Unrelated to Terminal Illness.

Services related to a hospice terminal diagnosis provided during a hospice period are included in the hospice payment and are not paid separately.

Condition code 07 should be used for any Medicare covered services not related to the treatment of condition for which hospice was elected.

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Page 8: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Fiscal Year 2014 Inpatient Rule

2014 Hospital Inpatient Prospective Payment System (IPPS)

• Update for 2014 Medicare payment policies for inpatient stays• General Acute Care• Long Term Care Hospitals (LTACHs)• Inpatient Psychiatric Hospitals• Critical Access Hospitals (CAHs)

• Goal is to improve value and quality in hospital payments

• Provides clarification about when a patient should be admitted to the hospital

• Addresses concerns regarding extended Medicare Beneficiary stays in the hospital outpatient department

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Page 9: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule

Medicare Part A payment will be presumed appropriate if:

• Physician expects the patient’s treatment to require hospital stay exceeding a two midnight benchmark or requires a procedure on the inpatient only list

• Admits patient based on that expectation

• Formal physician order is required to begin inpatient status

• Physician Certification

• Clear Documentation supporting medical necessity of admission and expectation

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Page 10: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule

Any stay less than 2 midnights after inpatient order:

• Allows physician to consider all time patient has spent in the hospital as outpatient in guiding their two midnight expectation• Observation• Emergency Room• Operating Room• Other Treatment Area

• Applies to admissions with dates of service on or after October 1, 2013

CMS Issues FY 2014 Inpatient Payment Rulehttp://www.cahabagba.com/news/cms-issues-fy-2014-inpatient-payment-rule/

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Page 11: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight RuleInpatient Order Requirements

• Required for inpatient coverage and Part A payment• Inpatient status begin when order is written• Must specify admission to inpatient status• No retroactive orders allowed

Who may write the order?

• Physician or other practitionero Licensed by State to admit patientsoGranted admitting privileges in the hospitalo Knowledgeable about the hospital course, medical plan

of care, and current condition at the time of admissionoNon-Physician practitioner would still need co-signature

if incident to ordering physician

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Page 12: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule

Non-Physician Practitioners/Residents

• No admitting privileges

o May under state laws or hospital by laws write initial orders to initiate inpatient admission

o Order must be documented following collaboration with ordering physician

Must identify the qualified physicianQualified physician must co-sign order before dischargeAuthenticated order by qualified physician will satisfy order part

of the physician certification as long as he/she meets requirements for a certifying physician

• Example:• Admit to inpatient per Dr. Smith• Admit to inpatient v.o./t.o. Dr. Smith

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Page 13: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule

Physician Certification

• Condition of payment

o Required for Part A payment under section 1814(a) of the Social Security Act

o Indicates that inpatient services were medically necessary

• Content

o Authentication of physician ordero Reason for inpatient serviceso Estimated time required in hospitalo Plan for post-hospital care if appropriate

Physician Order and Certification Requirementshttp://cms.gov/center/provider-type/hospital-center.html

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Page 14: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule Physician Certification (cont)

• Authorization to sign certification

o A physician who is a doctor of medicine or osteopathyo A dentist in the circumstances specified in 42 CFR

424.13(d)o A doctor of podiatric medicine if his or her

certification is consistent with the functions he or she is authorized to perform under State lawAll of which are responsible for case or by another

physician with knowledge of the case and is authorized by the responsible physician or hospital’s medical staff

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Page 15: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Medical Record Documentation

• All entries in the medical record must be complete in order to:o Justify admissiono Justify continued hospitalization o Support the diagnosiso Describe the patient’s progresso Describe the patient’s response to medications; and medical intervention

• All entries in the medical record must be legible o Illegible entries in the medical record may be misread or misinterpreted o Misread or misinterpretation could lead to medical errors or other adverse

patient events

• All entries in the medical record must be dated, timed, and signedo By the individual that provided or evaluated the serviceo Handwritten or electronically

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Page 16: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule

Reviewing Hospital Claims for Inpatient Status

• General Rule for 0-1 Midnight stays

o Inappropriate for inpatient admission if estimated length is between 0-1 midnight stays regardless of the time the patient arrived or if they used a bedo Exception

o Inpatient only ListoUnforeseen EventsoRare and Unusual Circumstances

o Medicare Administrative Contractor will deny these inappropriate admissions as directed by CMS unless these exceptions apply.

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Page 17: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule

Reviewing Hospital Claims for Inpatient Status

• Short Stay Admissionso Less than two midnightso May be appropriate for Part A payment if unforeseen

circumstances results in a shorter stay than the physician’s reasonably expectation of two midnightsDeathTransfer to another hospital Discharged against medical advice (AMA)Clinical Improvement Hospice Election

o Rare and unusual circumstances

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Page 18: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Two Midnight Rule Rare and Unusual Circumstances

• Newly Initiated Mechanical Ventilationo Excludes anticipated intubations related to minor

surgical procedures or other treatment

o CMS does recognize that additional rare and unusual circumstances exist that have not been identified

o For suggestions to additional rare and unusual circumstances, please email CMS at [email protected] Subject: “Suggestion exceptions to the two midnight

rule”

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Page 19: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Scenario Example • 70 y.o. male enters the emergency room for shortness

of breath on 01/03/2014. Patient is triaged and placed in one of the ED rooms at 11:00 p.m. Shortly after, patient is evaluated by physician at 11:15 p.m. Physician writes the order to admit patient as IP after a chest x-ray determined patient has a dx of pneumonia. MD expects patient to be in the hospital past two midnights. He receives IP services and is discharged on 01/07/2014.

• Since the MD expects patient to receive medical necessary services for at least two midnights based on his condition, then Part A payment for inpatient will be presumed appropriate. (Notice: Patient stayed past two midnights after IP order was written).

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Page 20: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Scenario Example • 45 y.o. female went to the emergency room on 1/2/2014

with complaint of chest pain. Hx of HTN, Smoking and Stents. She was triaged and placed in a ED room at 03:00 p.m. Began receiving services. Cardiac enzymes were ordered. Physician wrote an order to admit patient as observation to the unit at 05:00 p.m. Patient is receiving observation services on floor past midnight. The next morning, 1/03/2014, physician evaluates patient and decides to admit her as IP based on results of cardiac panel.

• The patient was in observation status for one midnight. Per CMS guidelines, Physician appropriately assessed her condition the following day and determined she needed IP care, in which he wrote the order for admission. This way, the two midnight benchmark will be met when reviewed if she stays past the 2nd midnight.

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Page 21: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Scenario Example• Patient comes into ED and is observation from 9am

to 12 noon. Patient is admitted inpatient and then discharged later that day. The UR reviews and determines that this needs to be a re-bill. How are we supposed to bill when it is the same date of service?

• Under A/B rebilling, you can bill a 121 and 131 with the same date of service.  You will need to bill the 121 claim first and let it finish processing.  Once it has completed processing, then bill the 131 TOB. 

http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/downloads/MM8445.pdf

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Page 22: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

UpdatesTwo Midnight Benchmark for:

• Hospital to Hospital Transfers

• Off Campus Emergency Department

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Page 23: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

UpdatesThree Day Qualifying Stay-SNF

• If patient is receiving medically necessary services:• Appropriate for the patient to remain in

hospital

• Bed available at SNF• Not appropriate to hold patient for the sole

purpose of qualifying for 3 day qualifying SNF stay if patient is not receiving medically necessary care

• Bed not available at SNF• It is appropriate for patient to remain in

hospital until bed is available23

Page 24: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Probe Review

Two Midnight Benchmark Review:• For stays less than two midnights after formal inpatient

order is written:o Subject to Medical Review BUT

• Cahaba GBA Medical Reviewers will consider the time the patient spent receiving ER, Outpatient, or Observation services in determining if two midnight benchmark was meto Clock begins when patient begins receiving services

Triage activities such as checking vital signs does not count

Waiting period in the ER does not count Must be receiving medically necessary services responsive

to the patient’s clinical presentation

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Page 25: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Probe and Educate

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Patient Status Reviews• Extended until March 31, 2015

• Pre-Payment Reviewo 10 claims for most hospitalso 25 claims for larger hospitals

• ADR letters will be sent out via mail or electronically in FISSo Edit number 5Pxxx will be listed on the ADR

• Providers will receive a summary letter explaining each denial

• Cahaba GBA will offer 1:1 education and will repeat the probe process if necessary

Probe and Educate Process-Articlehttp://www.cahabagba.com/news/update-probe-educate-process/

Page 26: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Probe and Educate Patient Status Reviews

• Reviews conducted by MAC’s to determine hospital’s compliance with new ruleo Focuses on appropriateness of inpatient

treatment versus outpatient treatment

• Hospital’s compliance will be assessed by the following three criteria:

1. Admission order requirements2. Certification requirements3. Two midnight benchmark

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Page 27: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Probe and Educate• Updated Guidance-01/30/2014

o Inpatient Probe and Educate ClaimsoRe-OpeningsoAppeals

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Page 28: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Probe and Educate

• Common issue with complianceo Documentation of expectation of two midnight

stayoDocumentation related to patient’s illness that

caused the physician to expect that inpatient admission

o Remember: Document, Document, Documento “If it is was not documented, then it was not done”

oDenial

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Page 29: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Denials

• Inpatient Admissiono Not reasonable and necessary

• Part B Billingo Inpatiento Outpatient

o 3 day payment window

• Timely Billing Guidelineso 1 year from date of service

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Page 30: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Probe and Educate

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Page 31: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Please Take Our Survey

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Page 32: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Resource

• Centers for Medicare and Medicaid Services: Inpatient Hospital Review

http://cms.gov/Research-Statistics-Data-and-Systems/Monitoring-Programs/Medical-Review/InpatientHospitalReviews.html

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Page 33: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

Questions

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Page 34: Cahaba GBA’s 2014 Medicare Expo August 6-7, 2014 – Chattanooga, TN Two Midnight Rule As directed a copy of the presentation is available for viewing or

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The Part A Provider Outreach and Education staff would like to thank you for participating in

today’s event.

Provider Contact Center: 1-877-567-7271

Thank You