32
CAG 9000 Rev 14 Prepared By: D. Alperowitz Approved By: S. Mandelbaum Israel Aerospace Industries Commercial Aircraft Group Quality Requirements for Suppliers Type 12 and 13 Page 1 of 32 Date: Sep. 2018 Sep. 2018 Date Effective 41 Rev October 2017 Supersedes This document is controlled by the configuration management system. Printed copies are not controlled. Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233 Table of Content Section /Appendix Subject Para. Section A General Introduction 1 Purpose 2 Reference Documents 3 Definitions 4 Table 1 - Supplier Types 5 Section B Doing Business with IAI-CAG Approval of Suppliers 1 Request for Approval 2 Supplier Authorization 3 Section C IAI-CAG Requirements / Provisions in addition to SAE AS9100 Requirements Quality Management System 1 General Requirements 2 Documentation Requirements 3 Management Commitments 4 PMA Certificate 5 Changes in the Organization 6 Changes in Supplier Work or Processes 7 Management Review 8 Human Resources 9 Planning of Product Realization 10 Customer Related Processes 11 Design and Development 12 Special Processes - for IAI products per IAI Special Process Specification (SPS) 13 Purchasing Process 14

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Page 1: CAG 9000 Prepared By: D. Alperowitz Rev 14 Quality ... 9000E_14 - ''Quality... · CAG 9000 Rev 14 Prepared By: D. Alperowitz Approved By: S. Mandelbaum Israel Aerospace Industries

CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 1 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 41 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

Table of Content

Section /Appendix Subject Para.

Section A General

Introduction 1

Purpose 2

Reference Documents 3

Definitions 4

Table 1 - Supplier Types 5

Section B Doing Business with IAI-CAG

Approval of Suppliers 1

Request for Approval 2

Supplier Authorization 3

Section C

IAI-CAG Requirements / Provisions in addition to SAE AS9100 Requirements

Quality Management System 1

General Requirements 2

Documentation Requirements 3

Management Commitments 4

PMA Certificate 5

Changes in the Organization 6

Changes in Supplier Work or Processes 7

Management Review 8

Human Resources 9

Planning of Product Realization 10

Customer Related Processes 11

Design and Development 12

Special Processes - for IAI products per IAI Special Process Specification (SPS)

13

Purchasing Process 14

Page 2: CAG 9000 Prepared By: D. Alperowitz Rev 14 Quality ... 9000E_14 - ''Quality... · CAG 9000 Rev 14 Prepared By: D. Alperowitz Approved By: S. Mandelbaum Israel Aerospace Industries

CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 2 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

Section /Appendix Subject Para.

Control of Production and Service Provision 15

Control of Monitoring and Measuring Equipment 16

Monitoring and Measurement 17

Control of Nonconforming Product 18

Analysis of Data 19

Improvement 20

Other Requirements 21

Shipping Documents 22

Appendix A Accompanying Shipping Documents A

Appendix B Instructions for First Article Inspection (FAI) B

Appendix C Handling of a Nonconforming Product C

Appendix D Quality Requirements for Suppliers of Non-BAA Countries D

Appendix E Suppliers rating system (Clarification) E

Page 3: CAG 9000 Prepared By: D. Alperowitz Rev 14 Quality ... 9000E_14 - ''Quality... · CAG 9000 Rev 14 Prepared By: D. Alperowitz Approved By: S. Mandelbaum Israel Aerospace Industries

CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 3 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

Section A - General

1 Introduction

1.1 This document defines the procedures for obtaining and maintaining “IAI-CAG” approval and specifies the requirements for an acceptable quality system and adequate product / process controls.

1.2 This document is an addition to and constitutes an inseparable part of the designated quality assurance requirements detailed in the agreement/purchase order for the project. IAI-CAG Supplier/Subcontractor Manager is responsible for providing to supplier / subcontractor updates to the designated quality assurance requirements.

1.3 All IAI-CAG suppliers must comply with the requirements defined in SAE AS9100 latest revision and the additional requirements as defined in this document. NADCAP certification is an advantage in choosing a supplier.

1.4 All suppliers from Non-BAA countries shall meet the additional requirements defined in "Appendix D".

2 Purpose

2.1 To define the quality assurance requirements that CAG Type 12 and 13 suppliers must meet. Note: Type 13 suppliers for large scale structural assemblies (i.e.: wing, fuselage, empennage etc.) – shall fulfill the requirements of Type 12 suppliers during the prototype / development phase.

3 Reference Documents

3.1 SAE AS9100 – "Quality Management Systems - Requirements for Aviation, Space and Defense Organizations".

3.2 SAE AS9102 – "Aerospace First Article Inspection Requirement".

3.3 SAE AS9103 – "Variation Management of Key Characteristics".

3.4 SAE AS9013 – "Statistical Product Acceptance Requirements".

3.5 IAI PS 000000E – "Numerical Index – IAI Process Specification".

3.6 IAI PS 850100E – "Acceptance Testing of Incoming Raw Materials".

3.7 IAI PS 850110E – "Acceptance Testing of Incoming Aerospace Fasteners".

3.8 IAI PS 901000E – "Temporary Protection on Machined Parts and Production Materials".

3.9 IAI PS 901500E – "Identification, Marking, Handling, Processing and Inspection of Critical Parts".

3.10 IAI PS 901501E – "Traceability Procedure for Critical Parts".

3.11 IAI-CAG Business Jet Division Procedure No. 214.42.39 – "Supplier/Subcontractor Configuration Management Requirements".

3.12 IAI-CAG Quality Management Procedure No. 342.40.07 – "Quality Assurance Standard for Digital Product Definition/Model Based Definition (DPD/MBD) at IAI-CAG Suppliers".

3.13 IAI-CAG Quality Management Procedure No. 375.40.03 – "Supplier Task Transfer Requirements

Page 4: CAG 9000 Prepared By: D. Alperowitz Rev 14 Quality ... 9000E_14 - ''Quality... · CAG 9000 Rev 14 Prepared By: D. Alperowitz Approved By: S. Mandelbaum Israel Aerospace Industries

CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 4 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

(ITL)".

4 Definitions

4.1 Goods – Any material, component, accessory, overhauled item, process, technology, software module and/or engineering design assigned for IAI products to serve it's customers, as specified in engineering documents.

4.2 Off the Shelf Item - An item manufactured according to engineering design of the manufacturer or by a recognized standard specification and/or while performing minor modifications in accordance with a specific requirement of the IAI ordering agent.

4.3 Supplier – A general term applied to a person or corporation supplying goods in accordance with conditions set in the Contract or Purchase Order. In this document, supplier is the organization that receives a Purchase Order from IAI-CAG.

4.4 Approved Supplier – An approved supplier with valid certification who appears in the IAI Suppliers List (The IAI suppliers file managed by the SAP system) and in IAI Supplier Website: www.iai.co.il/suppliers .

Note: Supplier Type 14, 17 or 1E with different address will be consider as approved supplier if he works under the "Umbrella" of supplier with a valid certification in the IAI SAP system and an evidence (certification or declaration) is exist.

4.5 Sub-Contractor – A supplier designing and/or manufacturing products or performing processes according to engineering design and/or engineering specifications of IAI and/or its customers.

4.6 Manufacturer – A supplier manufacturing products according to their own engineering design or specifications, which may be purchased through the manufacturer's catalog as an off the shelf item.

4.7 Distributor – A supplier who keeps a stock and in certain cases performs assemblies or processes at a low level, including changes in the original packaging, in conformance with documented permission of the manufacturer.

4.8 Agent – A supplier who represents another supplier in IAI purchasing, does not manage an inventory and does not enter changes in the IAI order content, either in quantities and/or the original packages of the manufacturer/ distributor/ subcontractor.

4.9 Qualification Audit – Evaluation of the quality management system's capabilities of the supplier to act within the framework of the contract specifications, or defined quality standard specifications.

4.10 Rating – Methods for evaluating supplier performance during a specified period, input includes quality criteria and the meeting of delivery dates.

4.11 Supplier Manager – A purchasing & logistics organization person who is a contact between the IAI-CAG and the supplier.

4.12 Sub-Tier – In this document, sub-tier is an organization that receives a Purchase Order from IAI-

CAG supplier.

4.13 IAI-CAG – Israel Aerospace Industries – Commercial Aircraft Group.

4.14 Customer – IAI-CAG client.

4.15 CAAI – Civil Aviation Authority of Israel.

4.16 QMP – Quality Management Procedure.

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 5 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

4.17 SAE AS9100 – "Quality Management Systems – Requirements for Aviation, Space, and Defense Organizations" which can be obtained from SAE website www.sae.org/servlets/search by typing SAE AS9100 into the search window.

4.18 IAI Suppliers Website – Internet site http://www.iai.co.il/ for information such as: Approved Supplier List, process specification list, Unsatisfactory Reports (UR), supplier approvals, MANTRA and additional information (registration is required).

From the main menu select "Suppliers net"; "My site": Type the user name & password.

4.19 Non-BAA – Non Bilateral Airworthiness Agreement.

4.20 TSO/PMA – Technical Standard Order / Parts Manufacturer Approval.

TSO is FAA order for a minimum performance standard for specified materials, parts, processes and appliances used on civil aircraft.

PMA is combined design and production approval for modification and replacement article. It allows a manufacturer to produce and sell these articles for installation on type certificated products.

4.21 Quality Plan – Document that specifies the operative methods, responsibility resources and activities that is significant for product, process or service quality.

4.22 SSI – Significant Structural Item is a structural detail, a structural element, or a structural assembly that contributes significantly to the carrying of flight, ground, or pressurization loads and whose integrity is essential in maintaining the overall structural integrity of the aircraft.

4.23 Risk – An undesirable situation or circumstance that has both a likelihood of occurring and a potentially negative consequence.

4.24 Supplier Types – See Table 1.

4.25 ILAC – International Laboratory Accreditation Cooperation.

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 6 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

Table 1 - Supplier Types

Description of Activity Type

Repair Station/PMA - A supplier who is approved as a service station or manufacturer with Parts Manufacturer Approval (PMA).

01

Sub-Contractor – A supplier who runs a QM system which complies with the main standard requirements, with no design engineering functions (sub contractor for the manufacture of hardware and/or software – Built To Print).

01 *

Sub-Contractor – A supplier who runs a QM system which complies with the main standard requirements, including design engineering functions (sub contractor for the design and manufacture of hardware and/or software – Built To Specifications).

Note: All Type 13 suppliers for large scale structural assemblies (i.e. wing, fuselage, empennage etc.) – shall fulfill the requirements of Type 12 suppliers during the prototype phase.

01 *

Manufacturer – An approved supplier for off the shelf products. 01

Preferred Manufacturer – A supplier who is approved as Type 14, to supply specific goods. Goods supplied by the supplier shall pass a moderate receiving test in accordance with the procedures of the ordering plant.

1D

Agent – A supplier who represents another supplier in IAI purchasing, does not manage an inventory.

01

Distributor – A supplier who keeps a stock and in certain cases performs assemblies or processes at a low level, including changes in the original packaging, in conformance with documented permission of the manufacturer.

01

Framework Agreement Supplier – A distributor who complies with Type 17 requirements through a framework agreement with the IAI representatives, to supply specific goods directly for use with no receiving inspection in the IAI premises (including the possibility of direct transfer to the user production line, overhaul line, assembly line, etc.) while assuring the quality of services and goods received.

1E

Supplier providing quality assurance and inspection services. This service may include: survey and supervise suppliers, perform source inspection, compatibility checks, physical and metallographic tests and lab services.

1Q

Notes: 1. In the case of a Type 14, 17 or 1E supplier with multiple addresses, the supplier may be

approved as a single supplier. Evidence (certification or declaration) of the single supplier’s “umbrella” operations must be provided. The approval applies to all addresses under an “umbrella” approval.

2. Sub-Contractors Type 12 and Type 13 are authorized to supply to IAI-CAG “off the shelf” products purchased under their QM system. Requirements of Type 14 suppliers must be followed.

3. In the case of a Type 12 or Type 13 supplier who was previously approved as a Type 14 supplier, this supplier is authorized to use their own approved “off the shelf” products for manufacture or supply to IAI-CAG.

4. Type 17 supplier of raw materials is authorized to supply “cut to size” materials.

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 7 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

Section B - Doing Business with IAI-CAG

1 Approval of Suppliers

1.1 Basic requirements for supplier approval:

Supplier is EN/AS9100 or ISO9001 certified by an Accredited Certification Body (CB). Failure in CB (AS/ ISO)/CAA accreditation/ certification assessment should be reported immediately to IAI-CAG QA

IAI supplier manager request.

Audit by IAI (Applicable for supplier Type 12 or 13).

Demonstration of compliance to meet quality system requirements and capability to meet the product/process control and technical requirements for the intended Scope Of Work (SOW).

Note: Supplier approval for direct shipment requires written approval given to a supplier for shipment of defined products.

1.2 Basic requirements for supplier of special process approval:

Supplier is EN/AS9100 or ISO9001or NADCAP certified by an Accredited Certification Body (CB). Failure in CB (AS/ ISO)/CAA/ NADCAP accreditation/ certification assessment should be reported immediately to IAI-CAG Quality Management.

Supplier who is doing business with IAI-CAG and certified to IAI PS's, is required to inform about it to NADCAP, to be audited by NADCAP on these processes and should be listed on the NADCAP Scope of Accreditation.

IAI supplier manager request.

Supplier declaration (self-assessment) of special process capability (Form 400-3-2010 – "Supplier Declaration of Special Process Capability").

Audit by IAI - Demonstration of compliance to meet IAI Process Specification requirements.

2 Request for Approval

2.1 Request for approval through IAI supplier manager shall be addressed to:

Director, Quality Management

Commercial Aircraft Group, Dept. 4090

Israel Aerospace Industries Ltd.

Ben-Gurion International Airport, 70100

Phone: (972)-3-935-8822/3176, Fax: (972)-3-935-8233

3 Supplier Authorization

3.1 Approved supplier will be added to IAI internet website.

3.2 IAI-CAG reserves the right to rescind the authorization of the supplier at any time, partially or wholly. The ongoing validity of an authorization depends on proof of compliance with the specifications stipulated above and the proper quality of the products.

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 8 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

Section C IAI-CAG Requirements / Provisions in addition to SAE AS9100

(*) – Applicable paragraph in document SAE AS9100 (Last Revision) R – Requirement in addition to SAE AS9100 I – Information

# R / I (*) IAI-CAG Requirements / Provisions

1 R 4 Quality Management System

1.1 R 4.4 The supplier’s Quality Management System shall comply with SAE AS9100 (latest revision) requirements and the additional requirements defined in this document.

Note: In all places where: SAE AS9100 states “The requirements of this document” the implication is to SAE AS9100 requirements plus additional requirements of the CAG 9000.

2 R 4.4 General Requirements

2.1 R Quality Management Manager of the supplier shall act as a focal point for the IAI-CAG Quality Management.

3 R 7.5 Documentation Requirements

3.1 R 7.5.2 Compliance Matrix

The supplier shall maintain a compliance matrix showing compliance with this document. The compliance matrix shall be approved by the supplier’s Quality Manager and will be available upon request.

3.2 R 7.5.2 Program Quality Plan - (PQP)

Upon IAI-CAG QM request, the supplier shall prepare a Program Quality Plan (PQP) describing how goods sent to IAI shall be managed.

The PQP shall include the requirements specified in the latest revision of this document and purchase order/contract requirements.

The PQP shall be approved by supplier’s QM and submitted to IAI-CAG for approval. Changes in PQP shall require IAI-CAG re-approval.

3.3 R 7.5.2 Prevention of Foreign Object Damage (FOD) Prevention plan

The supplier shall carry out processes to prevent Foreign Object Damage (FOD), to detect it and to eliminate it. The supplier's FOD prevention plan shall be submitted to IAI-CAG upon request.

3.4 R 7.5.2 First Article Inspection - (FAI)

The supplier shall prepare a FAI Plan and report it to IAI in accordance with the requirements of SAE AS9102 standard and instructions in "Appendix B".

The FAI plan shall be submitted to IAI-CAG upon request.

3.5 R 7.5.2 Interchangeable/Replaceable - (I/R)

If interchangeable / replaceable parts / assemblies are required by contract or engineering document, the supplier shall prepare an I/R plan. The I/R plan shall be submitted to IAI-CAG upon request.

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 9 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

# R / I (*) IAI-CAG Requirements / Provisions

3.6 R 7.5.2 Translation to English

The supplier shall maintain an English language translation of:

(A) Quality management system procedures / manual

(B) Quality plans (if requested).

(C) Manufacturing planning, quality records and any other document required specifically by IAI-CAG.

3.7 R 7.5.3 Quality Records - Period of Retention Records shall be stored in secure areas to prevent damage and deterioration and ensure ease of retrieval. Backup copies shall be stored in a separate facility.

General quality records - Unless otherwise required in contract of Customer Purchase Order (PO) Quality records shall be kept for a period of not less than 10 years from the date of shipment under each applicable PO for all product/part numbers.

FAI reports shall be kept for 15 years past final delivery of the last Product covered by the FAI.

Quality records for critical/serialized parts and Significant Structural Items (SSI) shall be kept for 15 years.

All data that is stored by electronic means shall be secure, regularly backed up, supported by a disaster recovery procedure that is defined, documented, implemented and regularly audited for compliance.

In the event of supplier closure, insolvency or similar event, or termination or expiry of the contract, all pertinent records shall be supplied to IAI.

4 R 5.1 Management Commitments

4.1 R 5.1.2 Accessibility

IAI-CAG and/or its customers, CAAI, government and other official authorities shall be entitled to have their representative, granted access to all areas at supplier's premises or at their lower tier suppliers in which work on IAI-CAG's orders are being performed.

This right of entry is required in order to perform inspection (at source) to:

Ensure the compliance of the item with the engineering specifications and requirements of the purchase documents.

On site audits to evaluate, validate, inspect and observe tests as well as the applicable documentation of all products to be supplied by the supplier under IAI-CAG's order.

Assure compliance to IAI-CAG quality requirements.

4.2 R 5.1.2 IAI-CAG Quality Management representatives have the right to define the points of inspection for the performance of source inspection by IAI-CAG representative.

4.3 R 5.1.2 Upon request, the supplier shall provide IAI-CAG Quality representative with any design and manufacturing documents, work instructions, route cards,

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 10 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

# R / I (*) IAI-CAG Requirements / Provisions

quality records related to the products.

4.4 I 5.1.2 Source inspections by IAI-CAG and acceptance of products do not relieve the supplier from their responsibility for supplying products / services that comply with all the requirements of the engineering requirements and purchasing documents.

5 R PMA/TSO Certificate

5.1 R Upon request, the supplier shall take actions and initiate applications in order to receive a PMA/TSO certificate for their products, in order to supply them with a FAA form 8130-3 – "Authorized Release Certificate" or equivalent Tag.

6 R 5.3 Changes in the organization

6.1 R 5.3

The supplier shall promptly notify IAI-CAG of any changes to: ownership of the company, QM System certificate suspension, replacement of key

management personnel, organization structure, change in facility, location

and/or any other significant changes that affect product realization and/or quality system.

7 R 5.3 Changes in Supplier Work or Processes

7.1 R 5.3

The supplier is required to notify IAI-CAG prior to any transfer of significant work or Critical Parts / Significant Structural Items (SSI) to a new facility, and/or change of supplier's work or processes.

The supplier shall obtain IAI-CAG authorization of the change.

8 R 9.3 Management Review

8.1 R 9.3 The supplier’s management review shall be carried out at least once a year. The management review shall include fulfillment of the IAI/supplier quality plan requirements and review of IAI quality rating. ( see Appendix E for IAI rating clarification )

9 R 7.2 Human Resources

9.1 R 7.2 Supplier’s employees should be trained, competent and authorized to meet the requirements of IAI-CAG. Competency program shall include but is not limited to the following:

New Employee Competence:

Applicability: All employees related to IAI products.

Topics: Awareness of:

Process safety, product safety, counterfeit and suspected counterfeit parts, the importance of ethical behavior, contribution to product or service conformity, dangerous materials, procedures, acquaintance with laws and regulations, and customer requirements as applicable to employee duties and work environment.

“Professional Certifications" Competency.

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 11 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

# R / I (*) IAI-CAG Requirements / Provisions

Applicability: Employees using special skills, e.g. special processes,

manufacturing and assembly processes, or special tests.

Topics: As required to perform the task.

Periodic Competency Assurance:

Refresher training and/ or competency evaluation shall be provided at the discretion of the Direct Manager to all employees related to IAI products at a minimum:

- Following changes to equipment, process methods, procedures and others.

- Under specification, procedural or regulatory requirement for periodic refresher training/ validation

- Refreshment training and/ or competency evaluation to be performed at a minimum once in every three years, under "Professional Certifications"

- Training and/ or competency evaluation records shall be maintained and include the following information:

Subject

Topics

Applicable specifications

Employee name and signature

Instructor name or organization

Dates of training/ evaluation

10 R 8.1 Planning of Product Realization

10.1 R 8.1.1 Risk Management:

A risk management policy shall be adopted using appropriate risk management tools in order to meet IAI requirements.

These requirements include metrics appropriate to the supplier and SOW.

The supplier shall provide a risk management plan upon IAI request.

High potential risk shall be reported immediately to IAI supplier manager.

10.2 R 8.1.2 Configuration Management

(1) R 8.1.2 The supplier shall maintain a Configuration Management System (CMS) that meets SAE AS9100 requirements.

The supplier shall carry out configuration control for all applicable engineering documents and changes relating thereto.

(2) R 8.1.2 Suppliers of major aircraft serialized assemblies under the definition of an Outside Production Planning Specification (OPPS) must conform to the additional requirements defined in IAI-CAG Business Jet Division Procedure No. 214.42.39 – "Supplier/Subcontractor Configuration Management

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CAG 9000 Rev 14

Prepared By: D. Alperowitz Approved By: S. Mandelbaum

Israel Aerospace Industries Commercial Aircraft Group

Quality Requirements for Suppliers Type 12 and 13

Page 12 of 32 Date: Sep. 2018

Sep. 2018 Date Effective 11 Rev October 2017 Supersedes

This document is controlled by the configuration management system. Printed copies are not controlled.

Ben-Gurion International Airport, 70100, Israel Phone: 972-3-935-8822 / 935-3176 Fax: 03-972-3-935-8233

# R / I (*) IAI-CAG Requirements / Provisions

Requirements", IAI-CAG QMP 375.40.03 – "Supplier Task Transfer Requirements (ITL)" and SAE AS9100 standard.

11 R 8.2 Customer Related Processes

11.1 R 8.2 The supplier’s performance is evaluated by rating. Supplier rating exists in the IAI Suppliers Website. Supplier shall take corrective actions if rating is below 95% (Status: Need to Improve). Quality Improvement Plan (QIP) shall be submitted upon IAI-CAG request.

11.2 I 8.2 Periodic survey of the supplier’s (and/or their lower-tier) quality system, product and/or process audits will be accomplished by IAI-CAG or it’s appointed delegates.

The supplier may be subject to occasional / permanent surveys by IAI, CAAI and CAG Customers.

11.3 R 8.2 Supplier Review of "IAI Suppliers Website"

Suppliers shall check periodically (quarterly) and during contract review of a new purchase order the IAI Suppliers Website. The review shall include certification validity, special processes approval, quality & delivery indexes, Unsatisfactory Reports (UR) status, engineering data configuration (complete check mark on the Acknowledgment column), Point of Contact (POC) for engineering documents distribution, etc.

The supplier is responsible to notify IAI Supplier Manager:

If engineering documents are missing in the supplier website.

For any non conformance that requires supplier website update.

11.4 R 8.2.3 Interchangeable / Replaceable - (I/R)

The supplier shall ensure that parts or assemblies incorporating interchangeability features are produced strictly to applicable dimensional, jig or gauge standards.

The supplier may be called upon to demonstrate interchangeability aspects as required by the Quality Manager of the ordering site.

11.5 R 8.2.3 Review of Requirements related to product - (Contract Review)

8.2.3 Upon receipt of a Request For Quotation / Request For Proposal (RFQ / RFP) or order, the supplier must ensure that the following data is clearly defined:

The name of the product or other clear identification, applicable version numbers of specifications, drawings, process specifications, inspection instructions, and other relevant technical data.

Specifications for the authorization of the product, procedures, equipment, and tools.

Risk identification and mitigation.

The supplier must immediately inform IAI-CAG supplier quality management (in writing) if he receives an order or request that is out of scope of the

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# R / I (*) IAI-CAG Requirements / Provisions

current IAI-CAG authorization.

Quality record of the contract review shall be maintained.

11.6 R 8.2.3 Digital Product Definition – (DPD)

Suppliers receiving engineering definition data in digital format must conform to the additional requirements in IAI-CAG Quality Management Procedure No. 342.40.07 – "Quality Assurance Standard for Digital Product Definition/Model Based Definition (DPD/MBD) in IAI-CAG Suppliers" in the latest version.

The supplier shall be authorized by IAI for the use of DPD. IAI reserves the right to approve/disapprove supplier’s DPD system.

11.7 R 8.2.3 When requested, the supplier shall coordinate the phase of inspection and/or test of product characteristics, with IAI supplier manager.

11.8 R 8.2.3 When requested, the supplier shall provide all necessary planning papers for IAI-CAG review and approval for identification of IAI-CAG inspection points.

12 R 8.3 Design and Development

12.1 R 8.3 The supplier shall carry out design and development in accordance with the SAE AS9100 Para 8.3 standard and the requirements of this document.

12.2 R 8.3.2 The supplier shall use IAI approved / agreed data (such as: process specification, off the shelf products, materials, hardware, software) for design.

12.3 R 8.3.3

8.3.5

Supplier shall define: acceptance criteria, test plans, safety requirements, critical items, key characteristics in addition to any defined by IAI-CAG and/or their customers. Design considerations shall also include when applicable, the potential consequences of obsolescence (e.g., materials, processes, components, equipment, products)

12.4 R 8.3.4 Records of the results of design review / verification shall be maintained by the supplier.

12.5 R 8.3.6 Design and development changes shall be identified and recorded in accordance with the configuration management process (Ref ISO10007 for guidance).

12.6 R 8.3.6 The design data shall be approved by IAI engineering by using Vendor Control Drawings (VCDs). Changes to the configuration of VCDs (that have been qualified to meet IAI's specification requirements i.e. Major changes), must be approved by IAI Engineering prior to implementation. IAI must be notified of all Minor changes.

13 R 8.5.1 Special Processes - for IAI products per IAI Special Process Specification (SPS)

13.1 R 8.5.1

Whenever a supplier or their sub-tier is required to perform any of IAI processes listed below, these processes must be performed by an IAI-CAG certified and approved supplier.

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# R / I (*) IAI-CAG Requirements / Provisions

13.2 I 8.5.1 Special Processes that are defined in the IAI PS 000000E - "Numerical Index – IAI Process Specification" by the letter 'S' in the "update" column, beside the English PS, indicates that the process specification is classified as a "Special Process".

13.3 I 8.5.1 Following is the list of Special Processes families:

Chemical Milling

Heat Treatment

Surface Treatment and Plating

Welding, Brazing,

Laminated Structures

Structural Adhesive Bonding

Hot Forming

Thread Rolling

Shot-Peening and Forming

Non Destructive Testing (NDT)

Hot Dimpling

Electrical Discharged Machining (EDM)

13.4 I IAI Approved Suppliers List can be found in the IAI Suppliers Website.

13.5 R 8.5.1 The supplier is required to use the latest revision of IAI Process Specification, which can be obtained from the IAI Suppliers Website.

13.6 R 8.5.1 Special Processes for IAI products per Other Customers Process Specifications.

13.7 RI 8.5.1 Accomplishment of special processes in accordance to Non IAI Special Process Specifications must be performed by approved suppliers as defined in the contract between IAI-CAG and it's Customer (refer to the customer website).

13.8 R 8.5.1 The IAI-CAG supplier manager must be notified immediately in writing by the supplier if any orders are received from IAI-CAG which is outside the scope of the approval presently granted to the supplier.

14 R 8.4.1 Purchasing Process

14.1 R 8.4.1 Supplier Control of Lower-Tier Suppliers.

(1) R 8.4.1 The supplier shall be responsible for the quality approval of their lower-tier suppliers, by means of flow down of quality requirements and appropriate surveys.

The supplier shall provide IAI-CAG Supplier Manager, upon request, with information regarding delegation of authority granted to their lower-tier

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# R / I (*) IAI-CAG Requirements / Provisions

suppliers to inspect parts or assemblies for which the supplier is responsible.

The supplier shall maintain and provide to IAI-CAG, if so requested, data regarding his lower-tier suppliers and suppliers that are involved in performance of special processes.

(2) R 8.4.1 The supplier is solely responsible for effective control of his sources of procurement and for the compliance with quality specifications of all the products/services supplied within the framework of the order.

(3) R 8.4.1 Upon request, the supplier shall submit to IAI-CAG full information regarding the qualifications of his subcontractors.

(4) R 8.4.1 Materials, hardware, special processes and services not provided by IAI-CAG, must be obtained only from IAI-CAG approved or agreed suppliers

(Applicable to supplier Type 12).

14.2 R Purchasing Information

(1) R 8.4.3 The supplier shall exercise control over their purchasing documents and shall ensure the incorporation of all applicable requirements, including quality assurance requirements.

14.3 R 8.4.3 Flow Down of QA Requirements to Supplier's Subcontractors

(1) R 8.4.3 The supplier shall flow down all the applicable quality assurance requirements defined in this document to their subcontractors, including the design requirements detailed in the engineering data and P.O. / contract for the project.

(2) R 8.4.3 The supplier shall indicate on their purchase orders to sub contractors a statement "that the goods are designated for IAI-CAG".

(3) R 8.4.3 The supplier is responsible to define the shipping requirements to assure that material is shipped according to the manufacturer's material storage or IAI's Process / Material Specification (PS/MS) and shipping requirements.

When required by the purchase order the storage and shipment shall be handled in accordance with appropriate requirements such as: shelf life, temperature control, humidity control, etc.

Handling records shall be verified during receiving inspection.

(4) R 8.4.3 QA Requirements for goods (Hardware, Raw Material, Paint, Adhesive, Sealant, Composites etc.) purchased from Framework Agreement Suppliers (1E):

These are the quality requirements that must be included in the order:

The goods in this P.O. are designated for IAI products.

The Quality Assurance Plan between IAI and the supplier (1E) applies to this P.O.

The goods in this P.O. shall be inspected and tested by the supplier (1E) in accordance with the Quality Assurance Plan.

Each shipment must be accompanied with a shipper and a Certificate of Conformance (COC) stating that goods are in compliance to the

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# R / I (*) IAI-CAG Requirements / Provisions

approved Quality Assurance Plan.

The A/M certificate (COC) shall be signed by the supplier’s (1E) inspector and the IAI delegate inspector at the supplier’s site.

14.4 R Verification of Purchased Products (Receiving Inspection)

(1) R 8.4.3 The supplier shall carry out receiving inspection and verification actions on products purchased by its sub-tiers. These actions include:

Obtaining proof of the quality of the product from the supplier (such as: accompanying documentation, compliance certificates, test reports, statistical process control records etc.)

Inspection and compliance inspection at the supplier's facilities.

Inspection of required documentation.

Inspection of the products upon their receipt.

(2) R 8.4.3 When the supplier relies on test reports for the verification of the product purchased, the data in these reports must be verify against the applicable specifications and revision.

(3) R 8.4.3 If the purchase is not from a Framework Agreement Supplier (1E), the supplier shall plan, implement and control for prevention the use of counterfeit or suspect counterfeit parts according to AS5553,AS6174 and IAI PS 47400 and shall confirm the following during receiving inspection

Check the validity of the Test Reports, COC, and shipping documents against P.O and applicable drawings and specifications.

Full traceability of supply chain ( from original manufacturer thru distributor is maintained )

Verify that goods were received from IAI approved/ agreed suppliers.

For Supplier Type 13 (BTS) designs the supplier can use his own sourced hardware, raw material, etc. from supplier’s approved sub-tiers.

Perform good & damage (visual) Inspection for incoming goods. (Dimensional inspection will be done by decision of Quality Manager)

When required, send samples of raw materials, hardware, and rubber, adhesive, potting and sealing to IAI laboratory or IAI approved Laboratory or by laboratory accredited by ILAC or equivalent for verification inspection.

(4) R 8.4.3 The Frequency and sampling plan for laboratory testing of incoming products purchased by BTP supplier shall be per:

IAI PS 850100E – "Acceptance Testing of Incoming Raw Materials".

IAI PS 850110E – "Acceptance Testing of Incoming Aerospace Fasteners".

IAI Material Specification (IAI MS) called in drawing, part list and IAI PS's for non-metallic materials (such as, rubber, paint, adhesives, sealants and composites).

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# R / I (*) IAI-CAG Requirements / Provisions

(5) R 8.4.3 The purchased product shall be issued for use or for the performance of processes only after having been certified as complying with the defined purchase specification requirements.

(6) R 8.4.3 Supplier must create a plan for managing their sub-tier suppliers. Plan should include audits, surveys, RCA (Root Cause Analysis) requirements and supplier's Customer Satisfaction criteria. Suppliers must provide their Customer Satisfaction feedback to all key sub-tiers (i.e. supplier portal or score card)

a. IAI requirements of RCA, TAT (Turn Around Time) and RCCA (Route Cause Corrective Action) requirements must be included in sub-tier management criteria.

b. Sub-tier management plan should be available upon request by IAI-CAG.

15 R 8.5.1 Control of Production and Service Provision

15.1 R 8.5.1 Production Process Verification

The organization shall use a representative item from the first production run of a new part or assembly to verify that the production processes, production documentation and tooling are capable of producing parts and assemblies that meet requirements. This process shall be repeated when changes occur that invalidate the original results (e.g., engineering changes, manufacturing process changes, tooling changes).

Note: This activity is often referred to as first article inspection.

15.2 R 8.5.1 First Article Inspection - (FAI)

The supplier shall carry out First Article Inspection (FAI), in accordance with SAE AS9102 standard "Aerospace First Article Inspection Requirement" and requirements specified in Appendix B.

15.3 R 8.5.2 Identification and Traceability

(1) R 8.5.2 The supplier shall manage a traceability system for critical parts, beginning with raw material and up to and including final assemblies.

(2) R 8.5.2 Marking of production critical parts must follow the following Process Specifications:

IAI PS 901500E – "Identification, Marking, Handling, Processing and Inspection of Critical Parts".

IAI PS 901501E – "Traceability Procedure for Critical Parts".

(3) R 8.5.2 Marking of aircraft parts shall be carried out in accordance with the drawing, part list, specification and purchase order requirements.

Unless otherwise specified, parts shall be marked as a minimum with the following information: IAI part number, revision, manufacturing date, work

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# R / I (*) IAI-CAG Requirements / Provisions

order and inspection stamp.

15.4 R 8.5.3 Customer Property

(1) R 8.5.3 The supplier shall establish procedures to register, manage a list, assure proper and safe storage and periodically recertify all jigs and tools: including those manufactured by the supplier in support of work carried out.

(2) R 8.5.3 Goods supplied by IAI with a serviceable tag or COC, do not required additional testing and shall be subjected for visual inspection and documentation verification only.

(3) R 8.5.3 All raw materials and hardware for IAI-CAG parts, which were supplied by IAI-CAG, shall be stored in a separate and identified storage area.

(4) R 8.5.3 Materials and supplies provided by IAI-CAG shall be used only in fulfillment of the contract / order for which they were supplied.

(5) R 8.5.3 All jigs and tools provided by IAI-CAG, and used in manufacturing, shall be inspected by the supplier prior to use for completeness, free from damage and with evidence of inspection.

The tools and jigs shall be marked as "IAI-CAG property".

(6) R 8.5.3 The supplier shall not modify / amend IAI-CAG's supplied products without IAI-CAG's authorized approval.

(7) R 8.5.3 In case of tools calibrated by IAI-CAG, the supplier shall notify IAI-CAG in writing, 3 months ahead, of each calibration required.

15.5 R Preservation of products

(1) R 8.5.4 Supplier shall protect the products to avoid damage and FOD during manufacturing process, interim transportation and shipping.

(2) R 8.5.4 Temporary protection on machined parts

All metallic parts after machining, polishing, grinding or other technology that exposes a new unprotected surface shall be treated with corrosion preventive materials per IAI PS 901000E – "Temporary Protection on Machined Parts and Production Materials" or equivalent.

In case that the Engineering documents does not refer to this PS, the supplier shall use temporary suitable preservative according to section 6.2 in this PS. (Grade A, B or C)

(3) R 8.5.4 Packaging for shipment

The supplier is responsible for the packaging unless otherwise specified in the contract or purchase order.

Suppliers may use their own unique packaging based upon product and/or technological experience.

At a minimum:

Supplier shall pack and protect the product after cleanliness from Foreign Object Damage (FOD), leave enough clearance for thermal expansion and close openings with appropriate caps.

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# R / I (*) IAI-CAG Requirements / Provisions

Products shall be wrapped with an anti-corrosion packaging bag, water resistant nylon, bubble wrap and put into proper container in order to prevent damage during transportation. Support and Kraft paper shall be added to prevent product from moving in the

package/container.

16 R 7.1.5 Control of Monitoring and Measuring Equipment

16.1 R 7.1.5 All tooling serving as inspection media shall be inspected initially and then periodically inspected (not exceeding an interval of 24 months).

The supplier shall maintain a list of all tools and jigs that are subject to periodical inspection. Supplier shall submit IAI-CAG the periodic inspection data for all jigs and tools provided by IAI-CAG,

17 R Monitoring and Measurement

17.1 R 8.6 Statistical techniques

(1) R 8.6 The supplier shall conduct Statistical Process Control (SPC) according to SAE AS9103 – "Variation Management of Key Characteristics".

The Key Characteristics (KC) may be determined by the IAI-CAG. In addition, the supplier shall review its drawings and processes in order to identify and determine KCs performed for IAI-CAG.

17.2 R 8.6 Monitoring and Measurement of products

(1) R 8.6 All products shall be inspected to verify conformity to specified requirements (100% inspection). If sampling inspection is used as a means of product inspection it has to be based on SAE ARP9013 – "Statistical Product Acceptance Requirements" and approved by IAI-CAG QM.

17.3 R 8.6 When Conformity Inspection is required, the supplier shall coordinate with the IAI Supplier Manager when ready, to invite CAAI for inspection.

17.4 R 8.6 The performance or witnessing of Source Inspection and test by IAI-CAG personnel, appointed authority/personnel or CAAI personnel shall not relieve the supplier of their responsibility for furnishing specified supplies and services which meet all design and purchase order document requirements.

Additionally, such source inspection does not guarantee acceptance of the product at the destination or in any way restrict IAI-CAG's right to reject nonconforming products delivered to IAI-CAG facilities or other designated sites due to latent defects. IAI-CAG reserves the right to perform receiving inspection at the supplier’s plant and final inspection at IAI-CAG.

17.5 R 8.6 The supplier shall not conduct any additional work on any product which has been accepted and "bought off" by IAI-CAG Quality Management representative (QM), unless authorized in writing by IAI-CAG QM.

18 R Control of Nonconforming Product

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# R / I (*) IAI-CAG Requirements / Provisions

18.1 R 8.7 Counterfeit, or suspect counterfeit, parts shall be controlled to prevent re-entry into the supply chain , Physical segregation of non-conforming goods is required (segregation solely by electronic means is not sufficient)

The supplier shall notify IAI-CAG of any event of Counterfeit, or suspect counterfeit part identified

18.2 R 8.7 A supplier of the IAI-CAG is not authorized to handle a nonconforming product by their own “MRB” system unless granted with an IAI-CAG letter of approval for such purpose.

18.3 I 8.7 MRB shall be managed by IAI-CAG Quality Management, dispositioned by IAI-CAG engineering and approved by customer and / or CAAI.

18.4 R 8.7 The handling of a nonconforming product (if applicable) shall be carried out in accordance with "Appendix C" to this document.

18.5 R 8.7 The supplier shall report to IAI-CAG any nonconforming product (that does not comply with specifications) using IAI- CAG Material Review (MR) form 400-3-1001. (See "Appendix C"), or use IAI Electronic MRB System.

In case the nonconformance reoccurrence a new MRB shall be submitted.

18.6 I 8.7 When nonconformance of goods / services or quality management system of supplier is found, IAI-CAG reserves the right to demand corrective actions.

IAI-CAG shall submit this demand by means of an Unsatisfactory Report form, a Non Conformity Report form or by an administrative letter.

18.7 R 8.7 When IAI-CAG rejects an item and returns it to the supplier for repair, accompanied by an Unsatisfactory Report (UR), and the supplier does not accept the deviation, the item shall only be returned to IAI-CAG with IAI-CAG Quality Management approval.

IAI-CAG reserves the right to receive a new item (not a repaired item) in place of the rejected item.

18.8 R 8.7 Notification of Escape (NOE)

The supplier must notify within 24 hours to IAI Supplier Manager in Purchasing & Logistics with a copy to IAI Quality Manager on a possible "Non-Compliance" on product supplied, attaching all the required details and data ( P/N, S/N, delivery information, qty.) using IAI NOE form 400-3-1439.

19 R Analysis of Data

19.1 R 9.1 Periodic Quality Status Reports

Upon request, the supplier shall provide the IAI Supplier Manager a quality status report on a monthly basis. This quality status report shall consist of the following:

Internal metrics such as: First Time Quality (FTQ), yield, internal & external failure trends and analysis, Root Cause Corrective Actions (RCCA), escapes and complaints.

20 R Improvement

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# R / I (*) IAI-CAG Requirements / Provisions

20.1 R 10.1 Quality Improvement Plan – (QIP)

Upon request, supplier shall prepare Quality Improvement Plan.

The plan shall be approved by IAI-CAG Supplier Management.

20.2 R Corrective and Preventive Actions

(1) R 10.3 The supplier shall investigate and take action to eliminate the cause of nonconformances in order to prevent recurrence when:

It addresses the IAI-CAG Material Review Board.

A complaint from IAI-CAG has been submitted to the supplier.

(2) I 10.3 When IAI-CAG submits a Request for Corrective Action (RCA) to a supplier, IAI-CAG reserves the right to reject the receipt of goods / services from the supplier.

(3) R 10.3 Supplier shall respond with immediate and systemic corrective actions according to the priority and the instructions stipulated in the RCA. Supplier shall implement, verify and follow-up on effectiveness of corrective actions.

(4) R 10.3 Unless otherwise requested the supplier shall respond to IAI RCA within 20 days from the UR dispatch date.

The UR response must be completed via IAI portal.

(5) R 10.3 The supplier may request a postponement of the corrective action response. The supplier must submit this request to IAI-CAG and detail the reasons for the delay, before the original required date.

21 R N/A Other Requirements

Personal Stamps

21.1 R N/A Personal stamps shall be used to identify approved / qualified operators. Inspectors shall use the stamp to approve quality records and to identify parts. Stamps shall be controlled.

Supplier shall maintain traceability of the stamps, and perform periodic verification for legibility of stamps in use at least every 24 months.

Note: Electronic stamps can be used if the supplier has a corresponding controlling procedure.

21.2 R N/A Quality inspectors shall be subject to periodic (yearly) visual acuity test.

22 R N/A Shipping Documents

Shipments must include documents listed in "Appendix A".

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Quality Requirements for Suppliers Type 12 and 13

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Appendix A

Required Shipping Documents

# The supplier shall furnish each final product with the following shipping documents if applicable (In English):

Applicable to:

1 Part Certificate of Compliance (COC) Including:

IAI and Manufacturer Part Number & Revision,

Product Description,

Serial Number,

MRB (If applicable),

Material specification and lot and Certificate (For primary parts only) ,

Statement of Conformance,

Authorized inspector signature and stamp, or Electronic stamp as long as meets the Note on Para. 21.1

See recommended IAI COC QA Form 210-3-1226/1.

Note: Supplier COC form can be used pending the above mentioned data is included.

All

2 Airworthiness tag EASA Form 1 or FAA Form 8130-3 or Airworthiness Approval Tag (Serviceability Tag) from the local authority.

Suppliers with PMA/TSO

3 Serviceability tag of the supplier for suppliers without PMA. Supplier with a written “inspection approval” authorization from the CAG.

4 First Article Inspection (FAI) reports. For initial shipment after FAI or delta FAI: full FAI package must be included. For follow-on shipments: if requested by IAI.

5 Weight record list (If required by engineering). All

6 Certificate of Test (COT). Forgings, castings, raw materials or when applicable.

7 Acceptance Test Procedure / Report (ATP /ATR). When testing is performed as part of product acceptance.

8 A copy of open MRB’s. All

9 I/R (Interchangeability / Replaceability) test result. All

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10 Acceptance and Delivery Records

A quality package comprising the following documents must

be provided.

The acceptance and delivery records forms can be obtained in IAI Suppliers Website www.iai.co.il/suppliers.

For suppliers of major sub assembly/components (defined by an Outside Production Planning Specification - OPPS),

Ref.: IAI QMP 375.40.03

10.1 Cover–Contents – QA Form 400-3-1423.

10.2 Fatigue and Fracture Critical Parts – QA Form 400-3-1425.

10.3 Loose or Ancillary Parts – QA Form 400-3-1426.

10.4 Incomplete Task Log (ITL) - Open Operations/Work to be Accomplished/Items Short – QA Form 400-3-1420.

10.5 Test Results – QA Form 400-3-1427.

10.6 List of Non-conformances – QA Form 400-3-1428.

10.7 Serialized Items Installed – QA Form 400-3-1431.

10.8 Certificate of Compliance – QA Form 400-3-1305.

10.9 Declaration of Configuration – QA Form 400-3-1315

Note: IAI-CAG forms (COC, ITL, FAI, MRB, NOE) and CAG 9000 can be found in IAI Suppliers Website: www.iai.co.il/suppliers , select "Doing Business", "Quality Requirements", "Commercial Aircraft Group Special Quality Requirements".

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Certificate of Conformance – QA Form 210-3-1226/1

Appendix B

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Appendix B

Instructions for First Article Inspection- (FAI)

# Requirements

1 General requirements

1.1 FAI shall be carried in accordance with the SAE AS9102 standard requirements.

1.2 First article inspection shall be carried out on every new part representing a first serial production. This includes all items and assemblies that comprise the final delivered product.

1.3 IAI-CAG FAI forms or FAI form as specified in SAE AS9102 shall be used. IAI CAG FAI form can be found in IAI Suppliers Website: www.iai.co.il/. From the main menu select "Doing Business", "Quality Requirements", "Commercial Aircraft Group Special Quality Requirements".

1.4 FAI process is to be repeated due to:

Changes in products.

Changes in manufacturing process.

Change of production means (Such as Jigs & Tools).

Change in personal skills and experience.

Change of subcontractors performing special processes (such as Heat Treatment, coatings, non-destructive tests, etc.).

Change in production location.

Production recommencement after more than 2 years.

IAI-CAG Quality request.

1.5 A FAI report is incomplete until all discrepancies discovered during the FAI have been resolved.

2 FAI Plan

2.1 The supplier shall prepare a FAI plan. The plan shall be applied to products in categories:

Primary Parts (structural, mechanical, electrical, avionics)

Assemblies or Sub-assemblies.

2.2 The FAI plan shall include:

Description of FAI activity (inspection method, weight control, part identification).

Forms in use.

Define Point of Contact (POC) responsible to notify IAI-CAG Purchasing & Logistics QA organization the status of FAI and to coordinate source inspection if required.

List of items intended for FAI shall include the following information

o Manufacturer name.

o Date of the inspection.

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# Requirements

o FAI status (Completed partial FAI).

o FAI report Number.

Part identification.

Define the method of FAI record retention and transferring FAI data to IAI.

3 Source Inspection by IAI-CAG, Customer or Government Representative.

3.1 IAI-CAG Quality representative, customer representative and government representatives have the right to participate in the FAI process and to verify the FAI.

3.2 Supplier notification (unless otherwise specified in the contract):

Israeli subcontractors shall notify IAI-CAG Purchasing & Logistics QA organization at least 5 working days in advance that parts shall be ready for FAI.

An overseas subcontractor must notify IAI-CAG Purchasing & Logistics QA Organization at least 15 working days in advance that parts shall be ready for FAI.

3.3 IAI-CAG Quality Management will determine on a case-by-case basis, prior to the FAI, whether the presence of external representatives is required at the FAI.

4 Handling of an Item / Assembly Inspected at a FAI

4.1 The subcontractor shall:

Attach a serviceable tag or COC to the article, with statement "First Article" and the first article report number.

Mark the item "First Article" or "FAI" next to the part number identification.

4.2 The first article inspection report shall accompany the shipment of first article items delivered to IAI-CAG.

An additional copy shall be stored with the manufacturing documentation.

4.3 Upon IAI–CAG request the supplier shall scan the FAI reports and forward the data to IAI in digital media.

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Appendix C

Handling of a Nonconforming Product

# Requirements

1 The supplier of the IAI-CAG is not authorized to handle a nonconforming product by their own “MRB” system, unless granted with an IAI-CAG letter of approval for such purpose.

2 Unless otherwise required, supplier shall use the MRB QA form 400-3-1001 to report all applicable non-conformities. The form can be found in IAI Suppliers Website: www.iai.co.il/ .

From the main menu select "Doing Business", "Quality Requirements", "Commercial Aircraft Group Special Quality Requirements".

3 Use of "Standard Repair" is not authorized unless approved by IAI-CAG engineering.

4 Part must be marked with an MRB stamp and the MRB number, close to the part number.

5 Parts with open MRB - Parts requiring continuation of work in IAI-CAG. Parts should be identified with "a warning tag" and MRB sticker (Red sticker) should be affixed to the product.

6 The supplier shall provide a signed copy of the MRB, verifying implementation of the MRB disposition.

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Material Review (MR) – QA Form 400-3-1001

MATERIAL REVIEW (MR)

PAGE OF MR No. (Supplier)

Work Order/P.O. Oper No. QTY Ordered MR QTY Accept Rework Scrap Dept. MR No.(IAI)

PART NO. PART NAME DRAWING NO. ISSUE QTY/AC PROJECT

MANUFACTURER/ SUPPLIER

SERIAL NO. / BATCH NO.

PART DESCRIPTION (PART FUNCTION, NEXT ASSY).

DETAILED DESCRIPTION OF DISCREPANCY

INSPECTOR SIGNATURE PRODUCTION MANAGER SIGNATURE DATE

BOARD DECISIONS (DISPOSITION & REPAIR METHOD).

ACCEPT REPAIR METHOD :

REPAIR

*CLASS I CLASS II

MRB CLASSIFICATION

ROOT CAUSE :

ROOT CAUSE CORRECTIVE ACTION :

CAUSE CODE DISC. CODE

QUALITY ASSURANCE PRODUCTION ENG. ENGINEERING CUSTOMER REP. *CAAI

DATE

NAME

SIGNATURE

REPAIR, ACCEPTANCE OR REJECTION CLEARANCE (Supplier):

---------------------- ------------------------------------------ -------------------------------

DATE INSPECTOR SIGNATURE

ROOT CAUSE CORRECTIVE ACTION APPROVAL (IAI):

---------------------- ------------------------------------------ -------------------------------

DATE QUALITY ASSURANCE SIGNATURE

* CAAI APPROVAL FOR MRB CLASS I

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Appendix D

Quality Requirements for Suppliers of Non-BAA

Countries

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1. General Requirements

1.1 All IAI-CAG suppliers from Non-BAA countries must comply with the requirements defined at SAE AS9100 and supplement requirements defined in this CAG 9000 document Section C.

1.2 Design control is not applicable at the supplier unless otherwise specified and specifically instructed.

2 QM special Requirements for Suppliers in Non-BAA Countries

2.1 Designated Areas for Manufacture of IAI-CAG Parts

2.1.1 The manufacturing of IAI-CAG parts, subassemblies and assemblies shall be made only in clearly identified areas, allowing access only for workers qualified to work on IAI-CAG products

2.1.2 The supplier shall describe all manufacturing areas, equipment used for IAI-CAG parts production, inspection and storage areas in detailed lay-outs

2.1.3 The storage of IAI-CAG raw materials, hardware and parts shall be physically separated and clearly identified.

2.2 Documentation

2.2.1 IAI-CAG Process Specifications (PS)

Only IAI-CAG PSs shall be used by the supplier and its subcontractors. IAI-CAG applicable PS’s shall be translated to the local language and validated both lingual and technically by IAI-CAG.

All applicable tags and forms shall be prepared and used in bilingual format.

Upon request, Route Cards shall be checked and approved by IAI-CAG QM representatives.

2.2.2 IAI-CAG Authorized and Certified employees

The supplier shall prepare and maintain a list of all authorized and certified employees involved in IAI special processes, with their qualifications.

2.2.3 Program Quality Plan

The supplier shall prepare a Program Quality Plan (PQP) describing how goods sent to IAI shall be managed. The PQP shall include the requirements specified in this document and purchase order / contract requirements. The PQP shall be approved by supplier Quality Manager and submitted to IAI-CAG for approval. Changes in PQP shall require IAI-CAG re-approval.

2.2.4 QM Procedures

The supplier shall maintain a list of all QM procedures applicable for the IAI-CAG program.

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Appendix E

Suppliers rating system

Supplier's performance shall be evaluated and monitored.

IAI uses the SAP system to rate supplier performance, based on the weighted ratings of the following

criteria:

• QA Score- 40% of Total Score

• Deliveries Score- 40% of Total Score

• Responsiveness Score- 20% of Total Score

Definitions:

QA Score – an index covering all evaluation components based on the reports accumulated in the SAP

system.

Deliveries Score – an indicator of supplier meeting supply schedule goals as agreed under the order,

based on the reports accumulated in the SAP system.

Responsiveness Score – 10% subjective assessment by the P&L Supplier Manager and 10% response

on time to UR (unsatisfactory Report) as reported in SAP system

Reporting Period – a period of 12 calendar months for which supplier's performance is rated monthly.

Rating levels:

Three rating levels exist:

a. SAT (Satisfactory) - for suppliers rated 95% or higher.

b. NTI (Needs to Improve) - for suppliers rated 90% to 95% (non-inclusive).

c. UNSAT (Unsatisfactory) -for suppliers rated less than 90%.

These rating levels shall apply to all of the aspects evaluated (QA Score, Deliveries Score,

Responsiveness Score) as well as for the Total Score.

IAI-CAG may also use a supplemental Report Card to further define Customer Satisfaction and

expectations of Supplier.

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Amendments/Changes מעקב מהות העדכון/ שינוי

מס' דףPage No.

מהות השינויChange Essence

יוזםInitiator

יך תחולהתאר Application

Date

, 0..,0 .9 1.1, 1.1סעיפים Sec. C, 0סעיף .B Sec, 0טבלה המסמךכל E, הוספת נספח (3)14.4, 01.0

מנהל ספקים

021101 All Doc. Table 1, Sec. B Para 1, Sec. C Para 3.7, 9.4.3, 1.8.1, 10.1,

14.4.(3), Added Appendix E Suppliers Manager

11עמוד מנהל ספקים אלקטרונית MRB: הוספת אפשרות שימוש במערכת 1..0סעיף

0121101 Page 20 Para 18.4 added: or use IAI Electronic MRB System.

Suppliers Manager

עמודים 01,00,01,01 ,01,09,11,11

רמ"נ ניהול AS9100 Rev. Dהתאמה לתקן איכות חטכ"א

9/2018 3,7 Section A, 1.3, Section B 1.1, 1.2

Pages 10,11,12,13,16,19,20,22

Comply with AS9100 Rev .D CAG Quality Management Director

3,7 Section A, 1.3, Section B 1.1, 1.2