Ca.com Copyright 2002, Computer Associates International, Inc BrightStor ARCserve Backup for NetWare Version 9 Enterprise Data Protection

ca.com Copyright 2002, Computer Associates International, Inc

BrightStor ARCserveBackup for NetWare

Version 9

Enterprise Data Protection

ca.com Copyright 2002, Computer Associates International, IncConfidential – Do not Distribute

Overview

The training for BrightStor ARCserve Backup for NetWare v.9 will cover the following areas• ARCserve v9.0 New Features • Installation and Setup• Usability - User Interface, Job Status• Backup, Restore and Device Management• Database and Client Agent Technology• SAN and Image Technology• Cross-Platform SAN and Management considerations• Upgrade considerations• Licensing • Troubleshooting


Introduction

BrightStor ARCserve Backup for NetWare v9.0 is the first major upgrade from ARCserve v7.0, and includes multiple enhancements to existing functionality, as well as many new features that let you maximize backup and restore performance.


ARCserve v9.0 New Features

Simplified Installation Process - NIS

Streamlined Licensing Backup to Disk Command Line Interface Multiple NIC Support Snapshot Image support GroupWise 6 support

Windows XP support Novell DR support Access Control Lists (ACL) Job Scheduler Wizard Web Style Interface User Profiles NSS support Small Tape Library support


BrightStor ARCserveBackup for NetWare

Version 9

Installation & Setup


Overview

The training for ARCserve Installation & Setup will cover the following areas• Platform Support and Pre-Requisite Software

• Usability/Functionality Changes

• Install/Configuration

• Upgrade considerations and supported paths

• Pre-Requisite Operating Systems/Software

• Troubleshooting


Platform Support

Base Product> Novell 6.x, 5.x, 4.x

Remote Clients> Novell NetWare 6.x, 5.x, 4.x> Windows NT/2000/XP> Windows 95/98 > Unix ~ 6 flavors> Linux ~ Redhat, SuSe, Caldera

True cross-platform Integration > Windows/NetWare

> Cross platform Management> Cross platform SAN


Platform Support Remote Clients

> Windows NT/2000/XP> Advanced, Server, Professional Ed.> 32-bit and 64-bit Windows XP architecture

> Windows 95/98> Unix

> Client Agent for AIX 4.2, 4.3, 5L> Client Agent for HP-UX 10.2, 11> Client Agent for SCO

> OpenServer/UnixWare> Client Agent for SGI> Client Agent for SUN Sparc 2.6, 2.7,2.8 2.9> Client Agent for SUN Intel 2.6

> Linux> Client Agent for Linux

> Redhat 6.x, 7.x> SuSe 6.x, 7.x> Caldera Open Linux eServer 2.3, eDesktop 2.4> Turbo Linux Server/Workstation 6.x


Pre-requisite’s – Manager

Operating Systems & Service Packs

> Manager Requirements> Windows NT4 Workstation/Server (SP6a or above)> Windows 2000 Professional/Server (SP1 or above)> Windows XP Professional> Windows 95/98/ME Not supported

> Other Software > Internet Explorer 5 or later> MSI 2.0 – Will be installed automatically if not found

(reboot may be required).


Pre-requisite’s - Server

Operating Systems & Service Packs

> Server Requirements> NetWare 4.11 server (SP9 or above)> NetWare 4.2 server(SP9 or above)> NetWare 5.0 server (SP5 or above)> NetWare 5.1 server(SP3 or above)> NetWare 6.0 server(SP1 or above)

> Other Requirements> Novell Client v4.83 or later on workstation> Supervisor Object Rights to [Root] object


Pre-requisite’s – JVM

Operating Systems & Service Packs > Setup Requirements

(Novell Client v4.83 on Workstation)

NetWare version

Service Pack

JVM version

Workstation-base

Server-base

Uninstall

4.11 SP9 N/A Yes No No

4.2 SP9 N/A Yes No No

5.0 SP5 1.2.2 Yes Yes Yes




Functionality changes

Install Types> Workstation-based Installation

> Runs on Windows NT4/2000/XP workstation> Pre-requisites:

256-color displayNovell Client v 4.83

> Server-based Installation> Runs on NetWare v5.x and 6.0 server> Novell Java Virtual Machine (JVM)> Install from NetWare Graphical Console or NetWare

Configuration Console (nwconfig)



Base (Server) Install

> Java UtilitiesAdapter ConfigDevice ConfigAgents License Utility

> Small Tape Library support

> File Device System support


Functionality changes Base (Server) Install

> Upgrade to Pervasive SQL (Btrieve) v7.94 (2000i SP4)(Limited version – two users)

NetWare & Btrieve versions by default

NetWare Btrieve Date

4.X 6.X ?

5.0 6.10f 5/3/96

5.1 + SP4 7.51 11/28/99

6.0 + SP1 7.90 3/21/01


Usability Changes

New Product Installation Browser> Simplifies and

automates installation steps, including the ability to create install scripts.


Installing BAB Server


Upgrade Considerations

Supported upgrade paths> ARCserve

> ARCserveIT for NetWare v6.6

> ARCserve for NetWare v7.0

> Pervasive SQL> Upgrade to Pervasive SQL (Btrieve) v7.94

(Limited version – two users)


Troubleshooting

Setup Log Files

> Workstation-based InstallationLocation: C:\Program Files\Common Files\novell\ni\data\

Files: NI.LOG, nierrors.log, nioutput.txt, ASNWINSTALL.LOG

> Server-based InstallationLocation: SYS:\ni\data\

Files: NI.LOG, nierrors.log, nioutput.txt, ASNWINSTALL.LOG


Troubleshooting

Fatal Error?> Rename a Shipping Profile located at C:\Program Files\Common Files\novell\ni\data\ip.db SYS:\ni\update\data\ip.db


Troubleshooting

BTI.CFG

Apply Pervasive.SQL 2000i Post SP4 Hot Fixes


BrightStor ARCserveBackup

Version 9

Multiple NIC Support


Overview

The training for multiple NIC support will cover the following areas> Technology overview

> Usability changes

> Functionality changes

> Installation consideration


Option/technology Overview Multiple NIC Card Support

> Support is built into the base product and will allow users to specify the NIC cards to be used for backup and restore jobs.

> This allows you to re-direct the backup streams to a dedicated segment

This functionality works as follows:> The user specifies the network adapters to be used.

> Before the start of a backup or restore session, the host server tries the network adapters sequentially as specified in the configuration file, one after another to connect to the destination server.


Usability Changes

A multiple NIC configuration function has been added to both the front end and the back end > The backend can be accessed from the

BrightStor scheduler console

> The front end can be accessed from ARCserve Server Admin


Configure Multiple NIC server-side


Configure Multiple NIC manager-side


Functionality Changes IP addresses are saved in the configuration file ASCONFIG.INI on the host

server. An example of the new sections of the ASCONFIG.INI is given below.> This section is used to store IP addresses for all the available network adapters.

[Available network cards] Ipaddress1 = 138.42.161.25Ipaddress2 = 138.42.161.33Ipaddress3 = 138.42.161.12Ipaddress4 = 138.42.161.24TotalIPAvailable = 4

> This section is used to store IP addresses that are configured for using in the Backup and restore operations

[Multiple NIC]EnableMultipleNIC = YESIpaddress1 = 138.42.161.25Ipaddress2 = 138.42.161.24TotalIPSpecified = 2


Installation Consideration

The use of multiple NIC relies on the use of the NW Agent on the remote server.

Since this option works only with TCPIP, the NW Agent is to be configured to use TCPIP. The NW Agent can be configured to use the TCPIP by specifying the following in the ASconfig.ini file in the nwagent directory on the target server.

[Netware Agent]IPAddress = 138.42.161.78


Summary

Multiple NIC must be configured before it can be used.

The host server tries the network adapters sequentially as specified in the configuration file.

The network adapters are used as specified in the configuration file and not the order in which they where selected, it may be necessary to manually modify the entries in the ASCONFIG.INI



Version 9

Image Option


Overview

The training for Image Option will cover the following areas> Technology overview

> Usability Changes


> Pre-requisites


> Upgrade considerations

> Backward compatibility


Option/Technology Overview

The Image Option for BrightStor ARCserve NetWare allows you to backup server data at the sector level on the hard disks. It will be able to backup both traditional and NSS volumes and NSS pools on NetWare 6.0. > Supported on NetWare 4.11, 4.2, 5.x and 6.0

Restores a full NSS volume/pool, as well as selective volume and pool restores will be possible for NetWare 5.x and 6.0 servers.



Selective file restore > User will be given option to select one or

more files/directories to be restored from a pool backup on NW 6.0. At present, file level restore is not supported on NW 5.x NSS volumes.

By default, an Image backup job can only be submitted through the ARCserve Manager (GUI).


Usability Changes Backup


Usability Changes Backup


Usability Changes Restore








The BrightStor ARCserve Backup Image Option allows you to perform high-speed backups of NetWare file system volumes, both traditional NetWare volumes and Novell Storage Services (NSS) volumes and pools, by accessing the data directly at a sector level rather than sending a request to the file system.



Pre-requisite’s

BrightStor ARCserve Backup Base Netware 4.11, 4.2, 5.x, 6.0


Summary Netware 6 NSS volumes are backed up at the

pool level. If you have more that one volume in a pool all volumes within the pool will be backed up within the same session.

Traditional volumes and NetWare 6 NSS volumes support both Image and File level Restores

All NSS Image Restores are to original location only.

5.x NSS backups are Image Only therefore all Restores are Image Restores


Summary Image is supported only for the HOST

server An Image restore cannot be cancelled

due to the nature of the restore process



Version 9

GroupWise 6 Support


Overview

The training for GroupWise 6 Support will cover the following areas> Technology overview

> Usability Changes


> Pre-requisites


> Upgrade considerations




Support for GroupWise TSA> Support has been added to provide backup and

restore of GroupWise through the TSA supplied by Novell. This will use the appropriate GroupWise TSA services and will take advantage of all performance benefits these provide.

> BrightStor ARCserve Backup will now use the GroupWise TSA, GWTSA, if it exists on the GroupWise server to backup and restore the GroupWise mail server, domains and post offices.


Add GroupWise Resource


Add GroupWise Resource


Select the GroupWise Resource for Backup



GroupWise Agent is no longer needed when backing up GroupWise 6 the processing is done by the GWTSA


Pre-requisite’s

Netware 5.x, 6.x GroupWise 6 w/SP1 GWTSA.NCF must be configured for

the domain and post office location


Installation consideration

The GWTSA.NCF file must be present on all GroupWise 6 servers and must contain all of the domain and post office locations> LOAD SYS:\SYSTEM\SMDR

> LOAD SYS:\SYSTEM\GWTSA /HOME-SYS:\GW6DOM\ /HOME-SYS:\GW6PO\ /HOME-NWFSCP_BACKUP:\GWPO60


Backward compatibility

If GWTSA is not present, the file system TSA e.g. TSA500 for NetWare 5.x, TSA600 for NetWare 6.0, will be used for backup and restore of the GroupWise files. This will require the use of the BrightStor GroupWise Agent and will have all of the current limitations.


Summary

Support is included in the base product The GroupWise server must be added

in the backup manager before it can be backed up

The GWTSA.NCF file must contain the home directory information for all domains and post offices



Version 9

NetWare SAN Option


Overview

The training for SAN Option will cover the following areas> Option/Technology Overview > The Technology…> Primary Server Functions> Distributed Server Functions > Database and Media Pools on a SAN> Pre-requisites> Installation considerations> Backward compatibility


The Technology…Primary Distributed Distributed

Switch

Bridge/Router

Tape Library

Fibre Layer

Fibre Layer

SCSI Layer

Ethernet Ethernet


SAN Primary Server Functions

Houses the Ghost (Traffic Cop) Performs All Library and Device Management

functions> Inventories the tapes

> Mount and Dismounts magazine,

> Import/Export media and Erase,

> Formats and Positions tapes for Distributed server jobs

> Sends updates to all SAN Distributed Servers


Distributed Server Functions

Initiates the jobs by sending request to the Primary to establish lock on device> After Primary acknowledges and grants

request for device, the Reads/Writes will be performed from the Distributed

Device Management jobs can also be initiated from both Primary and Distributed servers


Pre-requisite’s

Server Requirements> NetWare 4.11 server (SP9 or above)> NetWare 4.2 server(SP9 or above)> NetWare 5.0 server (SP5 or above)> NetWare 5.1 server(SP3 or above)> NetWare 6.0 server(SP1 or above)

Other updates > Fibre HBA Drivers should be the latest> Device Firmware should be at a supported level as per CDL

> Tape Library. Bridge/Router, Hub/Switch



All servers participating in the SAN have to be running ARCserve 9, you cannot have a mixed SAN of an older version of ARCserve and ARCserve 9.

If Tape Engine is updated or a BrightStor ARCserve Service Pack is applied to one SAN server, all the servers should be brought up to the same level.


Summary

Primary server houses Ghost, performs Library initialization, as well as Writing/Reading to/from tape

Distributed servers can perform ALL Device Management functions except Library initialization in addition to Writing/Reading to/from tape

All SAN servers need to be able to see the devices on the SAN and ping all the participating servers in the SAN.

When troubleshooting a Distributed Server problem, you will always need to see both the Primary and Distributed servers Tapesvr log



Version 9

CP SAN Option(Cross Platform SAN Option)


Overview

The training for CP SAN Option will cover the following areas> CP SAN Layout

> CP SAN Primary Server Functions

> CP SAN Distributed Server Functions

> NetWare Primary in a CP SAN

> Windows Primary in a CP SAN

> CP SAN Databases and Media Pools

> Pre-requisites

> Installation considerations



CP SAN Layout

Netware Primary

Netware Distributed

Windows Distributed

Tape Library

SAN

GhostGhost

Windows Primary

(CP SAN Primary)

(CP SAN Distributed) (CP SAN Distributed)


CP SAN Management

Manage your Windows and NetWare servers from a single ARCserve GUI > Install Cross-platform

Management feature from CD

> Add CP SAN servers to same server group in Job Status Manager for ease of administration.


Pre-requisite’s

All servers must be able to ping all CP SAN servers by Name.> Netware: Make sure all servers appear by

name in the \ETC\HOSTS file

> Windows: Make sure all servers appear by name in the \WINNT\SYSTEM32\DRIVERS\ETC\HOSTS file


Installation considerations

Install on the CP SAN Primary server first.> Install ARCserve, TLO and SAN Option on

Primary server and configure Library using Device Configuration

You need to install ARCserve, TLO and the SAN Option on all CP SAN Distributed servers

You can configure the Netware SAN and the Windows SAN and then add the Windows SAN into the Netware SAN, making it a CP SAN



All servers participating in the SAN have to be running ARCserve 9, you cannot have a mixed SAN of an older version of ARCserve and ARCserve 9.



Version 9

Cluster Service Support


Overview

The training for Cluster Service Support

will cover the following areas> Technology overview

> Functionality

> Pre-requisites




Cluster Overview

A cluster environment consists of two or more NetWare 6.0 servers that share a cluster enabled volume. Once the shared volume is cluster enabled, it becomes a virtual NetWare cluster server and can be viewed in the network.


Cluster Configuration

BrightStor ARCserve Backup can > Backup or restore the shared

volume without any agent within the cluster environment.

> Failover and seamlessly continue the backup operation in the event the server hosting the cluster volume fails.


Pre-requisite’s

Netware 6 SP1 or better Novell Cluster Services 1.6 or better BrightStor ARCserve Backup running

on a Netware 6 server



None We do not support any prior version of

cluster services


Manager Basics


Manager Basics

Select the Virtual server as the source in the ARCserve Backup Manager


Summary

Must Be NetWare 6 Cluster Enabled Volume Virtual Server as Source Edit Asconfig.ini and add fail-over

parameters

Documents

Ca.com Copyright 2002, Computer Associates International, Inc BrightStor ARCserve Backup for NetWare Version 9 Enterprise Data Protection