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Spokesperson
Name/Wei, Tzu-Wen
Title/Deputy General Manager
Tel/(03)397-0761
Email/[email protected]
Deputy Spokesperson
Name/Wang, Ting-Jui
Title/Assistant Vice President, Shopping Mall Operations Division
Tel/(03)397-0761
Email/[email protected]
Head Office
Address/1F & 2F, No. 94, Fuxing 1st Rd., Guishan Dist., Taoyuan City
Tel/(03)397-0761
Stock Transfer Agency
Name / Service Agency, Fubon Securities Co., Ltd
Address/2F, No. 17, Xuchang St., Zhongzheng Dist., Taipei City 10047, Taiwan
Website /www.fubon.com
Tel/ (02)2361-1300
The most recent audit financial statements certified by a certified
public accountant
Accountant/Chen, Hui-Ming, Weng, Po-Jen
Accounting Firm /Deloitte Taiwan
Address/12F, No. 156, Sec. 3, Minsheng E. Rd., Songshan Dist., Taipei City 10596,
Taiwan
Website /www.deloitte.com.tw
Tel/(02) 2545-9988
Name of the overseas trading office of listed valuable securities and
the way to inquire into information of valuable overseas securities:
None
Website
www.medfirst.com.tw
Table of Contents Ⅰ. Letter to Shareholders…………………………………………………………………………..……1
Ⅱ. COMPANY PROFILE…………………………………………………………………………...…...4
I. Established…………………………………………………………………………………………4
II. Company History………………………………………………………………………………….4
Ⅲ. CORPORATE GOVERNANCE…………………………………………………………………..…6
I. Organization…………………………………………………………………………………….…6
II. Details of Directors, Supervisors, General Manager, Deputy General Manager, Assistant
VicePresidents, Heads of Departments and Branches………………………………………….…8
III. Remuneration of Directors, Supervisors, General Manager and Deputy General Manager….…14
IV. Implementation of Corporate Governance………………………………………………………17
Ⅴ. Information on CPA professional fees…………………………………………………………51
Ⅵ. Information on the replacement of the CPA……………………………………………………..52
Ⅶ. The Company’s chairman, general manager, or any managerial officer in charge of finance or
accounting matters who has held a position in the accounting firm of the CPA or an affiliated
enterprise in the most recent fiscal year, where his or her name, title, and duration of his or her
service at the accounting firm of the CPA or at the affiliated enterprise should be disclosed…...52
Ⅷ. Transfer of equity interests and/or pledge of or change to equity interests by a director,
supervisor, managerial officer, or shareholder with a stake of more than 10 percent during the
previous fiscal year or during the current fiscal year up to the date of printing of the Annual
Report……………………………………………………………………………………….……52
Ⅸ. Information regarding the spouse or relatives within the second degree of kinship and
relationship between any of the top ten shareholders………………………………...………….54
Ⅹ. The total number of shares and total equity stake held in any single enterprise by the company,
its directors and supervisors, managers, and any other companies controlled either directly or
indirectly by the company………………………………………….…………………………….55
Ⅳ. Information on activities to raise capital………………………………….………………………..56
Ⅰ. Issuance of capital stock and stock shares………………………………………………...……..56
Ⅱ. Circumstances for handling corporate bonds………………………………………………...…..62
Ⅲ. Issuance of preference shares……………………………………………………………………63
Ⅳ. Issuance of Global Depositary Receipts (GDR)………………………………………………....63
Ⅴ. Employee subscription right vouchers…………………………………………………………...63
Ⅵ. Management of restricted stock awards……………………………………………………….…63
Ⅶ. Circumstances of handling new issue of shares due to merger or assignee of other corporate
stocks…………………………………………………………………………………………….63
Ⅷ. Circumstances of the execution of the funds application plan………………………..…………63
Ⅴ. Overview of Operations……………………………………………………………………..………64
Ⅰ. Business Content…………………………………………………………………………..……..64
Ⅱ. Market and Sales Overview……………………………………………………………………...78
Ⅲ. The number of employees employed for the two (2) previous fiscal years, and during the current
fiscal year up to the printing date of the Annual Report, their average years of service, average
age, and education level (including the percentage of employees at each level)………………..87
Ⅳ. Information of environment-oriented expenditures……………………………………………...87
Ⅴ. Labor/Management Relations…………………………………………………………….……...87
Ⅵ. Important Agreements………………………………………………………….………………...88
Ⅵ. Financial Status……………………………………………………………………..……………….89
I. Condensed Balance Sheet and Statement of Comprehensive Income Information for the five (5)
most recent fiscal years, and the names and audited opinions of the attesting CPA is
disclosed……………………………………………………………………………………….....89
II. Financial Summary of The Past Five Years……………………………………………………....93
III. Supervisors' or Audit Committee's Report on Financial Statements for the previous fiscal year..95
IV. The Financial Statement for the most recent fiscal year, including the Auditor's Report prepared
by an accountant and the Two-year Comparative Balance Sheet, the Statement of Comprehensive
Income, the Statement of Changes in Equity, the Cash Flow Chart, and any related footnotes or
attachments………………………………………………………………………………………95
V. Recent Financial Statements and Reports of Independent Accountants of the parent company...95
VI. If the Company or its affiliated companies have experienced financial difficulties in the previous
fiscal year or during the current fiscal year up to the printing date of the Annual Report, the
Annual Report shall explain how any difficulties will affect the company's financial situation...95
Ⅶ. A review and analysis of the company's financial condition and operational results, and a list of
risks……………..………..…………………………………………………………………………..96
I. Analysis of Financial Status………………………………………………………….…………..96
Ⅱ. Financial Performance……………………………………………………………………………98
Ⅲ. Cash Flow……………………………………………………………………….………………100
Ⅳ. Effect upon financial operations of any major capital expenditures during the previous fiscal
year……………………………………………………….……………………………………..100
Ⅴ. Investment Policies, Main Reasons for Investment Gains or Losses and Related
Counter-Measures, Investment Plan for Next Year…………………………………………….101
Ⅵ. Risk management assessment during the previous fiscal year or during the current fiscal year up
to the printing date of the Annual Report………………………………………………………102
Ⅶ. Other important matters………………………………………………….……………………..106
Ⅷ. Special Events………………………………………………………………………………………107
Ⅰ. Relevant information on affiliate enterprises…………………………………………………...107
Ⅱ. The handling situation of private securities by the printing deadline of the latest Annual
Report…………………………………………………………………………………………...111
Ⅲ. The Company’s stock held or disposed by subsidiaries by the printing deadline of the latest
Annual Report…………………………………………………………………………………..111
Ⅳ. Necessary additional information…………………………………………………………..…..111
Ⅴ. By the printing deadline of the latest Annual Report, the matters prescribed in Article 36,
Paragraph 3, Item 2 of the Securities Exchange Act that have a significant impact on
shareholder’s equity or value of securities……………...………………………………………112
I
LETTER TO
SHAREHOLDERS
1
Letter to Shareholders
Last year (2017), the global economy improved, the recovery pace was steadier, and the
economies of countries around the world grew moderately. Looking back at Taiwan in particular,
the domestic economy saw cyclical recovery during the second half of 2017. According to the
Directorate General of Budget, Accounting, and Statistics of the Executive Yuan, the 2017 annual
GDP growth rate was 2.86%. The economic growth rate (GDP) of 2018 is expected to fall between
2% and 2.5%. Thanks to the tax reform and salary policy, consumer expenses will grow positively.
As of the end of 2017, MedFirst had a total of 243 stores across the Taiwan Strait, with an
annual consolidated revenue of NT$ 4.3 billion, a record high. The net profit after tax was NT$ 88
million, and the gross profit rate remained stable at 30% ~ 31%. Looking toward 2018, we shall
work with the Ministry of Health and Welfare’s promotion of the Ten-Year Plan 2.0 and integrate
such services as home care and home medical treatment with the hope of building a
multi-dimensional and continuous long-term care service system oriented toward service users.
The core business operations of the Company's stores this year shall not only continue to
consolidate its leading position as a hospital-type store but shall also accelerate the expansion of
community-type stores and strengthen the proper adjustment of the merchandise and customer
sources of community-type stores. In addition to the physical stores, the Company will continue to
improve its e-commerce sales business, which achieved 53% growth rate in 2017. On an ongoing
basis, it shall simultaneously continue to improve business volume, management, and
organizational optimization. Throughout the year, we will continue to seek opportunities for both
investment and cooperation with partners in Taiwan and in mainland China in the same fields, as
well as in different ones. Furthermore, we will integrate more resources to enhance the Company’s
service value, provide more comprehensive medical care services and medical supplies for the
public, create greater benefits for stockholders, and provide the employees with an even better
working environment.
I. Operations Results in 2017
1. Outcome of implementing the business plan:
Unit: NT$ thousand
Item\Year 2017 2016 Change Difference
(%)
Operations Revenue 4,324,407 4,109,619 214,788 5.23%
Gross Profit 1,306,766 1,250,944 55,822 4.46%
Net Operating Income 113,656 106,894 6,762 6.33%
Non-Operations Revenue and
Expenses -1,572 18,056 -19,628 -108.71%
Income Before Tax 112,084 124,950 -12,866 -10.30%
I
LETTER TO
SHAREHOLDERS
2
Net Income 88,795 101,091 -12,296 -12.16%
Earnings per Share (EPS) (NT$) 3.29 4.04 -0.75 -18.56%
2. Operations performance and profitability analysis
Item\Year 2017 2016
Operations
Performance
Accounts receivable turnover (times) 40.44 54.43
Average collection days 9 7
Inventory turnover (times) 4.51 4.66
Average payables turnover (times). 3.37 3.84
Average inventory turnover days 108 95 Real estate property, plant and equipment
turnover (times) 4.42 7.38
Total assets turnover (times) 1.66 2.01
Profitability
Return on total assets (%) 3.77 4.51
Return on shareholders’ equity (%) 11.59 15.23
Pre-tax income-to-capital ratio (%) 39.69 49.50
Net income-to-sales ratio (%) 2.05 2.46
Earnings per Share(NT$) 3.29 4.04
3. Financial Receipt and Expenditures Status
In 2017, our company recorded a net cash inflow of NT$190,254,000 from operations
activities, a net cash outflow of NT$568,133,000 from investment activities, and a
fundraising net cash outflow of NT$438,237,000, for a total cash outflow of
NT$60,358,000 as of the end of the year. Our main investment spending for the year was
the capital spent on developing and opening new retail stores. The most important
investment was the capital expenditure for new retail stores, which are expected to
provide significant revenue growth in the future.
4. Budget Implementation Status
The Company did not disclose a financial forecast for 2017, so information on the
implementation of the budget did not need to be disclosed.
II. 2018 Business Plan Summary
1. The community system will be introduced to move toward a new retail
era.
2. Self-developing stores and mergers and acquisitions will go hand-in-hand
to accelerate access point expansion.
3. The smart logistics center will be established to embody the logistics
foundation for access development.
Last but not least, we would like to express our most sincere gratitude to all shareholders for their
feedback, and we truly hope that they will all continue to support and encourage the development
I
LETTER TO
SHAREHOLDERS
3
of our company.
Yours sincerely,
Chairman Chen, Li-Ju
General Manager Tsai, Te-Chung
MedFirst Healthcare Services, Inc.
II
COMPANY
PROFILE
4
Ⅱ. COMPANY PROFILE
I. Established on: 7th
May 1992
II. Company History: Year Milestones
1990 Dec. MedFirst Medical Devices Enterprise was founded and the first medical devices retail
store was established
1992 May Founded MedFirst Co., Ltd with NT$5,000,000 capital
1998 Jan. The company name was changed to MedFirst Healthcare Services, Inc.
Jan. The 10th MedFirst retail store was opened
Jan. The commercial automation system and 24-hour customer service hotline were
established
Jul. Capital increased by NT$20,000,000, with total capital reaching NT$25,000,000
1999 Oct. The 20th MedFirst retail store was opened
2000 Dec. Capital increased by NT$30,000,000, with total capital reaching NT$55,000,000
2002 Aug. Obtained the ISO9001 certification
Oct. The 50th MedFirst retail store was opened
Nov. MedFirst developed the shopping mall turnkey business model
2003 Jan. The customer relationship management (CRM) system was established
Nov. Capital increased by NT$25,000,000, with total capital reaching NT$80,000,000
2005 Apr. The 100th MedFirst retail store was opened
Dec.
Company was awarded “the Franchise Headquarter Survey Excellence Award” from
the Department of Commerce under the Ministry of Economic Affairs
2006 Jul. Obtained the Good Service Practice (GSP) certification
Dec. Awarded the Top GSP Benchmark Enterprise in Taiwan
Dec. Pioneered the 7-day goods return service in the industry
Dec. Developed into the market in mainland China and expanded the extensive service
network throughout the Chinese world
Dec. Capital increased by NT$20,000,000, with total capital reaching NT$100,000,000
2008 Nov. Awarded the Outstanding Enterprise Award for the Three-Year Program on the
Adoption of Digital Learning by Franchises
2009 Jan. Capital increased by NT$28,297,000 with a NT$21,703 capital surplus by earnings,
and total capital reaching NT$150,000,000
Dec. Launched and sold products under the MedFirst brand for the first time
2010 Feb. Capital increased by NT$7,016,000, creating a capital surplus by earnings, with total
capital reaching NT$157,016,000
Jun. The 150th MedFirst retail store was opened
Aug. Awarded the Taiwan Superior Brand Award by the Department of Commerce under
the Ministry of Economic Affairs
Sep. Capital increased by NT$3,984,000, creating a capital surplus by earnings, with total
capital reaching NT$161,000,000
2011 Jan. Capital increased by NT$34,000,000, with total capital reaching NT$195,000,000
Aug. Capital increased by NT$11,700,000, creating a capital surplus by earnings, with total
capital reaching NT$206,700,000
Dec. Awarded the Taiwan Superior Commercial Service Brand Award by the Department
II
COMPANY
PROFILE
5
Year Milestones
of Commerce under the Ministry of Economic Affairs
The 160th MedFirst retail store was opened
2012 Jan. Invested in and constructed the MedFirst Logistics Centre
May Applied for public offering
Jun. Awarded the Silver Award of the Taiwan Service Industry Survey
Aug. Capital increased by NT$16,000,000, creating a capital surplus by earnings, with total
capital reaching NT$222,700,000
Nov. Awarded the Good Service Practice (GSP) Certified Outstanding Enterprise Award
2012 Dec. MedFirst Air Bed obtained the 2012 Symbol of National Quality (SNQ) certification,
and was awarded the Bronze Medal in the health care equipment/medical equipment
category of the 2012 National Biotechnology Medical Quality Awards
Dec. Officially listed on the emerging stock board on December 21, 2012
2013 Jan. Launched the MedFirst online shopping website
Mar. Officially opened the MedFirst Logistics Center
Jun. Awarded the Gold Award in the Taiwan Service Industry Survey
Sep. The 170th MedFirst retail store was opened
2014 Jan. Passed the Regulations Governing the Implementation of Good Service Practice
(GSP) Certification by the Ministry of Economic Affairs
Apr. Officially listed in the Over-the-Counter market on April 23, 2014
May Capital increased by NT$29,700,000, with total capital reaching NT$252,400,000
2015 Jan. Passed the Regulations Governing the Implementation of Good Service Practice
(GSP) Certification by the Ministry of Economic Affairs
Nov. Officially launched the MedFirst mobile application on November 12, 2015, thus
stepping into mobile commerce and online-to-offline (O2O) integrated services
Dec. LEAD Blood Pressure Monitor was awarded the 2015 Symbol of National Quality
(SNQ) certification
Dec. The 200th retail store opening milestone was reached in both Taiwan and mainland
China
2016 Jul. Awarded the Bronze Award in the Taiwan Service Industry Survey
2017 Feb. The 1st domestic unsecured corporate bond was issued at NT$300 million
Mar. Honor Yahoo! 2017 Golden Store Award and Good Shop
Mar. The 224th
retail store opening milestone was reached in both Taiwan and
mainland China
Mar. Capital increased by NT$30,000,000, with total capital reaching
NT$282,400,000
Apr. The Company’s governance appraisal won good results, ranking in the top 5%
Jun. Acquired ISO9001:2015 certificate
Dec. Best Store Manager of the Year 2017
Dec. Number of stores across Taiwan Strait reached 243
2018 Jan. Recognized as a “Fine Company” by the Taiwan Federation of Medical
Devices Commercial Association
Apr. Awarded the 2017 “EXCELLENT SERVICE AWARD” for its excellent
service personnel in the chain store industry
Ⅲ CORPORATE
GOVERNANCE
6
Ⅲ. CORPORATE GOVERNANCE
I. Organization
(1) Organizational Chart
(2) Major Corporate Functions
Department Duties and functions
The Auditing
Office
Responsible for inspecting and assessing the effectiveness of the Company’s
internal control, as well as drawing up and executing the annual audit plan and
converting it into an audit report, tracking anomalies and providing
recommendations for improvement.
General Manager
Office
Manages the Company’s overall strategic goals, executes entire business operations
and supervises and coordinates every division and department.
Retail Operations
Division
Formulates retail development strategies and manages them.
Responsible for guiding retail stores and coordinating retail operations, ensuring
annual business goals and target profit margins are met.
Shopping Mall
Operations
Division
Handles all the shopping mall turnkey-related businesses, implements the
co-development and management of shopping malls.
Mainland China
Operations
Division
Develops, manages and executes business operations in mainland China.
Ⅲ CORPORATE
GOVERNANCE
7
Product
Marketing
Division
Plans and executes product development, procurement and brand management
strategies.
Financial
Management
Division
Manages the Company’s overall financing, bank transactions, stock affairs, and
short-term, medium-term and long term financial planning
Handles various accounting and tax affairs and executes budget preparation
Information
Management
Division
Builds, maintains and promotes the planning of information systems, network and
front-stage and back-stage hardware equipment.
Analyzes data on business process reengineering and operations
Uses cloud computing service applications and information innovations and
technology.
Operations
Management
Division
Coordinates the operations of the logistic center and monitors service quality
Human Resource
Division
Recruits personnel, manages termination of employees, education and developmental
training, relocation of employees, absenteeism, payroll and other administrative
aspects of human resources
Manages and maintains general affairs and assets
Engineering
Department
Coordinates the exploration and measurement of engineering projects, and designs and
monitors construction quality.
Maintains and manages engineering equipment.
Ⅲ CORPORATE
GOVERNANCE
8
II. Details of Directors, Supervisors, General Manager, Deputy General Manager, Assistant Vice
Presidents, Heads of Departments and Branches (1) Directors and Supervisors:
1. Details of Directors and Supervisors
Stock
(shares)%
Stock
(shares)%
Stock
(shares)%
Stock
(shares)% Title Name Relation
Chairman Taiwan Chen, Li-Ju Female 2017/6/14 3 2011/6/29 1,832,274 6.49% 1,832,274 6.49% 1,657,884 5.87% - -
Master of Business
Administration, Yuan
Ze University
Master of
Entrepreneurship
Management,
National Cheng Chi
University
<Note 1>
Director
and
General
Manager
Tsai, Te-
ChungSpouse
Director
Corporate
shareholderTaiwan
Lucktech
Investment
Limited
- 2017/6/14 3 2011/6/29 9,252,238 32.76% 9,252,238 32.76% - - - - - - - - -
Director
Corporate
representativeTaiwan Tsai, Te-Chung Male 2017/6/14 3 2011/6/29 1,657,884 5.87% 1,657,884 5.87% 1,832,274 6.49% - -
Graduate School of
Marketing and
Distribution
Management,
National Kaohsiung
First University of
Science and
Technology; EMBA,
Fudan University
<Note 1> ChairmanChen, Li-
JuSpouse
Director
Corporate
representativeTaiwan Wei, Tzu-Wen Male 2017/6/14 3 2014/6/25 56,228 0.20% 56,228 0.20% 17,426 0.06% - -
Graduate School of
Information Science,
Chung Cheng
Institute of
Technology, National
Defense University
<Note 1> - - -
Director Taiwan Li, Hung-Hui Male 2017/6/14 3 2014/6/25 - - - - - - - -
Ph.D. of Public
Management, Ohio
State University
<Note 1> - - -
Independent
DirectorTaiwan
Tseng, Sheng-
ChengMale 2017/6/14 3 2012/7/11 - - - - - - - -
Department of
Industrial Design,
Ming Chi Institute of
Technology
<Note 1> - - -
Independent
DirectorTaiwan Yeh, Ching-En Male 2017/6/14 3 2012/7/11 - - - - - - - -
Accounting
Department, National
Taipei College of
Business
<Note 1> - - -
Independent
DirectorTaiwan Yang, Shu-Ching Female 2017/6/14 3 2012/7/11 - - - - - - - -
Master, Accounting
Department, National
Taiwan University
Master, Law
Department,
Soochow University
<Note 1> - - -
Shares held in
another’s name
Current
position in
this company
and in
other company
Major
Educational/Experien
ce
Background
<Note 1>
【Note 1】Major experiences, other position in the company and other companies
April 16th 2017; Shares
Present
shareholdingTitle
Nationality or
Country of
Origin
Term
(Years)
Date of
the initial
election
Shareholding
when electedName Sex
Elected
Date
Present
shareholding of
spouse & minor
children
With spouse or 2nd degree
relative who are a
superior, director or supervisor of
the company
Name Major Experience
Current position in
this company and in
other company
Chen, Li-Ju
Deputy head nurse, internal
medicine, Linkou Chang Gung
Memorial Hospital
Chairman of MedFirst Healthcare Services, Inc.
Chairman of Exactitude Biotech Co., Ltd. (corporate representative)
Chairman of Taiwan Trim Co., Ltd. (corporate representative)
Supervisor of Nanjing MedFirst Healthcare Services, Inc. (corporate
representative)
Supervisor of Shanghai MedFirst Healthcare Services, Inc.
(corporate representative)
Supervisor of Fujian MedFirst Healthcare Services, Inc. (corporate
representative)
Supervisor of Shanghai An gu Medical Equipment Ltd. (corporate
representative)
Supervisor of Hangzhou An gu Medical Equipment Ltd. (corporate
representative)
Supervisor of Nanjing Beijing First Healthcare Services, Inc.
(corporate representative)
Ⅲ CORPORATE
GOVERNANCE
9
Tsai,
Te-Chung
Section head of Linkou Chang
Gung Memorial Hospital
General manager of MedFirst Healthcare Services, Inc.
Director of Taiwan Trim Co., Ltd. (corporate representative)
Director of Exactitude Biotech Co., Ltd. (corporate representative)
Director of Lead Investment Limited
Executive Director and general manager of Nanjing MedFirst
Healthcare Services, Inc. (corporate representative)
Executive Director and general manager of Shanghai MedFirst
Healthcare Services, Inc. (corporate representative)
Executive Director and general manager of Fujian MedFirst
Healthcare Services, Inc. (corporate representative)
Executive Director and general manager of Shanghai An gu Medical
Equipment Ltd. (corporate representative)
Executive Director and general manager of Hangzhou Angu
Medical Equipment Ltd. (corporate representative)
Executive Director and general manager of Beijing MedFirst
Healthcare Services, Inc. (corporate representative)
Wei,
Tzu-Wen
Section head of Software
Development Center, MND
Director (corporate representative) and Deputy General Manager of
MedFirst Healthcare Services, Inc.
Director of Information
management and Marketing
Division of MedFirst Healthcare
Services, Inc.
Supervisor of Jingzan Bio-tech Co., Ltd. (corporate representative)
Assistant Vice President of the
Commodity Marketing Division
of MedFirst Healthcare Services,
Inc.
Director of Xingzhou Medicine Co., Ltd. (corporate representative)
Assistant Vice President of the
Operation Management Division
of MedFirst Healthcare Services,
Inc.
Director of New Zuelling Co., Ltd. (corporate representative)
Assistant Vice President of the
Information Management
Division of MedFirst Healthcare
Services, Inc.
Li, Hung-Hui
Associate dean of College of
Management, Yuan Ze
University
Supervisor of RICH HORIZON INTERNATIONAL TOUCH
MEDIA CORPORATION
Dean of Undergraduate School
of Management, Yuan Ze
University
Chief of Management
Competency Development and
Research Center, Yuan Ze
University
Chair of MBA in
Leadership/Graduate School of
Management, Yuan Ze
University
Chief of Personnel Office, Yuan
Ze University
Member of remuneration
committee, Far Eastern
Department Stores Co. Ltd.
Tseng,
Sheng-Cheng
Vice president of Formosa
Automobile Co. Director (corporate representative) and Deputy General Manager of
Solartech Energy Corp.
Deputy manager of Engineering
Department Director of Sunshine PV Corp. (corporate representative)
Ⅲ CORPORATE
GOVERNANCE
10
Director of Ming Chi University
of Technology Director of APEX SOLAR CORPORATION (corporate
representative)
Director of SOLARTECH MATERIALS CORPORATION
(corporate representative)
Director of Jiangxi Solartech Energy Corp. (corporate
representative)
Director of TOP GREEN ENERGY TECHNOLOGIES INC.
(corporate representative)
Chairman of SINO AMERICAN MATERIAL CORPORATION
(corporate representative)
Yeh,
Ching-En
General director/general
manager of Practical Taxation
Publisher
Chairman of Taiwan Thinktank
Vice president of KPMG CPA Consultant of Pan Harvest
Director of Moores Rowland CPAs
Yang,
Shu-Ching
7th grade tax auditor, Taipei
National Taxation
Administration Accountant of Crowe Horwath (TW) CPAs
Auditor of Taxation Agency,
MOF Supervisor of Chinese Tax Research Association
Supervisor of Taipei Tax Agent Association
Supervisor of Chinese Tax Agent Association
Director of Aurlia Corporation
Chairperson of Taiwan CPA, National Taxation Association
Ⅲ CORPORATE
GOVERNANCE
11
2. Major institutional shareholders:
April 16th
2018
Name of Institutional
Shareholders Major Shareholders
Lucktech Investment Limited Chen, Li-Ju (60.09%)
Tsai, Te-Chung (39.91%)
3. Major institutional shareholders of the Company who are legal representatives: not applicable
4. Independence for directors and supervisors with professional knowledge: April 16
th 2018
Criteria
Name
Meet One of the Following Professional
Qualification Requirements, with at Least
Five (5) Years Work Experience
Consistent with the situation (Note)
Number of
Other Public Companies in
Which the Individual is
also Serving as
an Independent Director
An Instructor
or Higher
Position in a Department of
Commerce, Law, Finance,
Accounting, or
Other Academic
Department
Related to the Business Needs
of the
Company in a Public or
Private Junior
College, College or
University
A Judge, Public
Prosecutor, Attorney,
Certified Public Accountant, or Other
Professional or Technical Specialist
Who has Passed a
National Examination and
been Awarded a
Certificate in a Profession that
Meets the Needs of
the Business
Has Work
Experience
in the Areas of
Commerce, Law,
Finance, or
Accounting, or Otherwise
to Meet the
Needs of the Business
1 2 3 4 5 6 7 8 9 10
Chen, Li-Ju - - - - - - - - -
Tsai,
Te-Chung - - - - - - - - - - -
Wei,
Tzu-Wen - - - - - -
Li,
Hung-Hui - - - -
Tseng,
Sheng-Chen
g - - -
Yeh,
Ching-En - - -
Yang,
Shu-Ching - -
Note: Please tick“” the corresponding boxes that apply to the directors or supervisors over the course of two (2) years prior to
being elected or during the term of office.
(1) Not an employee of the Company or any of its affiliates.
(2) Not a director or supervisor of the Company or any of its affiliated companies (but not applicable in cases where the
person is an independent director of the Company, its parent company, or any subsidiary in which the Company holds,
directly or indirectly, more than fifty (50) percent of the voting share).
(3) Not a director or supervisor of the Company or any of its affiliated companies (but not applicable in cases where the
person is an independent director of the Company, its parent company, or any subsidiary in which the Company holds,
directly or indirectly, more than fifty (50) percent of the voting share).
(4) Not a spouse or relative within the second degree of kinship, or a lineal relative within the third degree of kinship, of any
persons in the preceding three points.
(5) Not a director, supervisor, or employee of a corporate shareholder who directly holds five (5) percent or more of the total
number of outstanding shares of the Company or who holds shares ranking in the top five holdings.
Ⅲ CORPORATE
GOVERNANCE
12
(6) Not a director, supervisor, managerial officer, or shareholder holding five (5) percent or more of the shares of a specific
company or institution that has a financial or business relationship with the Company.
(7) Not a professional individual who is an owner, partner, director, supervisor, or managerial officer of a sole proprietorship,
partnership, company, or institution that provides commercial, legal, financial, accounting or consultation services to the
Company or any affiliate of the Company, or a spouse thereof. These restrictions do not apply to any member of the
Remuneration Committee who exercises powers pursuant to Article 7 of the Regulations Governing the Establishment and
Exercise of Powers of Remuneration Committees of Companies whose Stock is Listed on the Taiwan Stock Exchange
(TWSE) or Traded in the Taipei Exchange Market (TPEx)
(8) Not in a marital relationship with, or a relative within the second degree of kinship to any other director of the Company.
(9) Not a person who falls under the specifications defined in Article 30 of the Company Law.
(10) Not a governmental, juridical person or a representative of such as person as defined in Article 27 of the Company Law.
(2) Details of the General Manager, Deputy General Manager, Assistant Vice Presidents, Heads of
Departments and Branches
Stock
(shares)%
Stock
(shares)%
Stock
(shares)% Title Name Relation
General
ManagerTaiwan Tsai, Te-Chung Male 1996/5/1 1,657,884 5.87% 1,832,274 6.49% - -
Department of Industrial
Design, Ming Chi Institute
of Technology
<Note 1> No No No
Associate
General
Manager
Taiwan Wei, Tzu-Wen Male 2011/2/18 56,228 0.20% 17,426 0.06% - -
Graduate School of
Information Science,
Chung Cheng Institute of
Technology, National
Defense University
<Note 1> No No No
Assistant
General
Manager
Taiwan Wang, Ting-Jui Male 1999/7/2 81,649 0.29% - - - -
Department of
Information Management,
Yuan Ze University
<Note 1> No No No
Assistant
General
Manager
TaiwanChen, Meng-
HungMale 2010/9/27 83,342 0.30% - - - -
Department of
Accounting, Tamkang
University
<Note 1> No No No
Assistant
General
Manager
TaiwanCheng, Chih-
YuanMale 2017/1/3 - - - - - -
MBA, National Taipei
University<Note 1> No No No
<Note 1>Major experiences, other position in the company and other companies
With spouse or 2nd degree
relative who are a
superior, director or supervisor
of the company
April 16th 2017; Shares
Elected DateTitle Nationality Name Sex
ShareholdingPresent shareholding of
spouse & minor children
Shares held in
another’s nameMajor
Educational/Experience
Background
<Note 1>
Current position in
this company and in
other company
Ⅲ CORPORATE
GOVERNANCE
13
Name Major Experience Current position in this company and in other company
General Manager of MedFirst Healthcare Services, Inc.
Director of Taiwan Trim Co., Ltd. (corporate representative)
Director of Exactitude Biotech Co., Ltd. (corporate
representative)
Director of Lead Investment Limited
Executive Director and general manager of Nanjing MedFirst
Healthcare Services, Inc. (corporate representative)
Executive Director and general manager of Shanghai MedFirst
Healthcare Services, Inc. (corporate representative)
Executive Director and general manager of Fujian MedFirst
Healthcare Services, Inc. (corporate representative)
Executive Director and general manager of Shanghai An gu
Medical Equipment Ltd. (corporate representative)
Executive Director and general manager of Hangzhou Angu
Medical Equipment Ltd. (corporate representative)
Executive Director and general manager of Beijing MedFirst
Healthcare Services, Inc. (corporate representative)
Section head of Software Development
Center, MND
Director (corporate representative) and Deputy General Manager
of MedFirst Healthcare Services, Inc.
Assistant Vice President of the Store
Business Division of MedFirst Healthcare
Services, Inc.
Supervisor of Jingzan Bio-tech Co., Ltd. (corporate
representative)
Assistant Vice President of the Commodity
Marketing Division of MedFirst Healthcare
Services, Inc.
Director of Xingzhou Medicine Co., Ltd. (corporate
representative)
Assistant Vice President of the Operation
Management Division of MedFirst Healthcare
Services, Inc.
Director of Singleton Pharma Logistics Co., Ltd. (corporate
representative)
Assistant Vice President of the Information
Management Division of MedFirst Healthcare
Services, Inc.
Director of Exactitude Biotech Co., Ltd. (corporate
representative)
Assistant Vice President of MedFirst Healthcare Services, Inc.
Chairman of Haojie Industrial Co., Ltd. (corporate representative)
Supervisor of Taiwan Trim Co., Ltd.
Assistant Vice President of MedFirst Healthcare Services, Inc.
Supervisor of Xingzhou Medicine Co., Ltd.
Manger of Human Resource Dept., Xinyi
Real EstateAssistant Vice President of MedFirst Healthcare Services, Inc.
Specialist, Management Division, Yushan
SecuritiesDeputy General Manager of Baodean Co., Ltd.
Senior staff of Human Resource Division,
Yushan Bank
Cheng, Chih-Yuan Manager of KPMG CPA
Tsai, Te-Chung
Tsai, Te-ChungSection head of Linkou Chang Gung
Memorial Hospital
Wei, Tzu-Wen
Wang, Ting-Jui Program designer of TeamMax Technology
Ⅲ CORPORATE
GOVERNANCE
14
III. Remuneration of Directors, Supervisors, General Manager and Deputy General Manager
1. Remuneration of Directors (including Independent Directors)
Unit: NT$ thousand
Title Name
Remuneration of directors
Proportion of
total amount
of A, B, C and
D in profit
after tax
Relevant Remuneration Received by Employees Proportion of
total amount
of the first
seven items
(A, B, C, D, E,
F and G) in
profit after tax
Com
pen
sation P
aid to
Directo
rs from
an In
vested
Com
pan
y
Oth
er than
the C
om
pan
y’s S
ubsid
iary
Remuneratio
n
(A)
Resignatio
n
retirement
pay(B)
Director's
remuneratio
n
(C)
professiona
l fees
(D)
Salary,
bonus,
extraneous
charges, etc.
(E)
Resignat
ion
retireme
nt pay
(F)
Employee rewards
(G)
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
This
company
All
companies
in the
financial
reports
This co
mpan
y
All co
mpan
ies in th
e finan
cial
reports
Cash
bonus
amount
Sto
ck b
onus
amount
Cash
bonus
amount
Sto
ck b
onus
amount
Chairman Chen, Li-Ju
- - - - 2,656 2,656 350 350 33.13 33.13 7,851 7,851 79 79 1,241 - 1,241 - 13.42 13.42 -
Director
Corporate
shareholder
Lucktech
Investment
Limited
Director
Corporate
shareholder
Tsai,
Te-Chung
Director
Corporate
shareholder
Wei,
Tzu-Wen
Director Li,
Hung-Hui
Independen
t Director
Tseng,
Sheng-Chen
g
Independen
t Director
Yeh,
Ching-En
Independen
t Director
Yang,
Shu-Ching
*Besides disclosure by above chart, the rewards claimed by corporate directors for services at all companies listed on financial statements (such as acting as non-employee
counselor):None
Note:The distribution of profits and allocation of remuneration to the employees and directors in 2017 have been duly passed by the Company’s Board of Directors on
March 23th 2018.
Interval of remuneration paid to each board director of the company
Names of directors
Total amount of remuneration of the first four items(A+B+C+D)
Total amount of remuneration of the first
seven items
(A+B+C+D+E+F+G)
The company All companies in the
financial reports(I) The company
All companies in the
financial reports(J)
Under NT$2,000,000
Chen, Li-Ju, Tsai,
Te-Chung, Wei,
Tzu-Wen, Li, Hung-Hui, Yang,
Shu-Ching, Tseng,
Sheng-Cheng, Yeh, Ching-En
Chen, Li-Ju、Tsai,
Te-Chung, Wei,
Tzu-Wen, Li, Hung-Hui, Yang,
Shu-Ching, Tseng,
Sheng-Cheng, Yeh, Ching-En
Li, Hung-Hui, Tseng,
Sheng-Cheng, Yeh,
Ching-En, Yang, Shu-Ching
Li, Hung-Hui, Tseng,
Sheng-Cheng, Yeh,
Ching-En、Yang,
Shu-Ching
NT$2,000,000(included)~NT$5,000,000(excluding) - -
Chen, Li-Ju、Tsai,
Te-Chung, Wei,
Tzu-Wen
Chen, Li-Ju、Tsai,
Te-Chung, Wei,
Tzu-Wen
NT$5,000,000(included)~NT$10,000,000(excluding) - - - -
NT$10,000,000(included)~NT$15,000,000(excluding) - - - -
NT$15,000,000(included)~NT$30,000,000(excluding) - - - -
NT$30,000,000(included)~NT$50,000,000(excluding) - - - -
NT$50,000,000(included)~NT$100,000,000(excluding) - - - -
NT$100,000,000 or above - - - -
Total 7 7 7 7
Ⅲ CORPORATE
GOVERNANCE
15
2. Remuneration of Supervisors
The Company passed the resolution to establish an Audit Committee during the Shareholders’
Meeting of the 25th June 2014. Remuneration of Supervisors: None.
3. Remuneration of the General Manager, Deputy General Manager
Unit: NT$ thousand
Title Name
Salary
(A)
(Note 2)
Resignation
retirement
pay
(B)
Salary,
bonus,
extraneous
charges,
etc.(C)
(Note 3)
Employee rewards
(D)
(Note 4)
Proportion of
total amount
of A, B, C and
D in profit
after tax(%)
(Note 8)
Co
mp
ensatio
n P
aid to
Directo
rs from
an In
vested
Co
mp
any O
ther
than
the C
om
pan
y’s S
ub
sidiary
(No
te 9)
Th
is com
pan
y
All co
mp
anies in
the fin
ancial
repo
rts(No
te 5)
Th
is com
pan
y
All co
mp
anies in
the fin
ancial
repo
rts(No
te 5)
Th
is com
pan
y
All co
mp
anies in
the fin
ancial
repo
rts(No
te 5)
This
company
All companies in
the financial
reports(Note 5)
Th
is com
pan
y
All co
mp
anies in
the fin
ancial
repo
rts(No
te 5)
Cash
bon
us am
ou
nt
Sto
ck b
on
us am
ou
nt
Cash
bon
us am
ou
nt
Sto
ck b
on
us am
ou
nt
General
Manager Tsai, Te-Chung
3,159 3,159 79 79 837 837 1,241 0 1,241 0 5,316 5,316 0 Deputy
General
Manager
Wei, Tzu-Wen
Note 1:The distribution of profits and allocation of remuneration to the employees and directors in 2017 have been duly passed by
the Company’s Board of Directors on March 23th 2018.
Remuneration Interval Table
Interval of remuneration paid to each Manager of the company
Names of General Manager and Vice President
This company(Note 6) All companies in the
financial reports(Note 7)
Under NT$2,000,000
NT$2,000,000(included)~NT$5,000,000(excluding) Tsai, Te-Chung,
Wei, Tzu-Wen
Tsai, Te-Chung,
Wei, Tzu-Wen
NT$5,000,000(included)~NT$10,000,000(excluding) - -
NT$10,000,000(included)~NT$15,000,000(excluding) - -
NT$15,000,000(included)~NT$30,000,000(excluding) - -
NT$30,000,000(included)~NT$50,000,000(excluding) - -
NT$50,000,000(included)~NT$100,000,000(excluding) - -
NT$100,000,000 or above - -
Total 2 2
Ⅲ CORPORATE
GOVERNANCE
16
4. Name of the Managerial Officers who are Awarded an Employee Bonus and the Allocation of Such
Employee Bonuses:
31st December 2017; Unit: NT$ thousand
Man
agerial O
fficer
Title Name Bonus in Stock Bonus in
Cash Total
Ratio of Total Amount
to Net Income (%)
General
Manager Tsai, Te-Chung
- 1,443 1,443 1.59%
Deputy General
Manager Wei, Tzu-Wen
Assistant Vice
President Wang, Ting-Jui
Assistant Vice
President
Chen,
Meng-Hung
Assistant Vice
President
Lai, Yen-Jui
(Note)
Assistant Vice
President
Cheng, Chih
Yuan
Note: Assistant Vice President Lai, Yen-Jui resigned the office on 2017/11/17 and did not receive
employee remuneration.
5. Analysis of the Ratio of the Total Remuneration Paid by the Company and by all Companies Included in
the Consolidated Financial Statements for the Two (2) Most Recent Fiscal Years to the Directors,
Supervisors, General Manager and Deputy Manager of the Company, to the net income after tax and the
Description of the Policies, Standards, and Structure for the Payment of Remuneration, the Procedures
for Determining Remuneration, and Their Correlation with Business Performance and Exposure to
Future Risks.
1. Analysis of the ratio of the total remuneration paid for the two (2) most recent fiscal years to the
directors, supervisors, general manager and deputy manager of the Company, to the net income
after tax:
Unit: NT$ thousand;%
Title
2017 2016
This company All companies in the financial
reports This company
All companies in the financial
reports
Total remuneration
Proportion in profit after tax
Total remuneration
Proportion in profit after tax
Total remuneration
Proportion in profit after tax
Total remuneration
Proportion in profit after tax
Directors 3,006 3.31% 3,006 3.39% 3,274 3.21% 3,274 3.24%
General
Manager and
Deputy General
Manager
5,316 5.86% 5,316 5.99% 6,377 6.25% 6,377 6.31%
Total 8,322 9.17% 8,322 9.37% 9,651 9.46% 9,651 9.55%
2. The compensation policy, standards and procedures for determining compensation and the
connection with operational performance and future risks:
(1) According to Article 33 of the Articles of Incorporation, the company shall appropriate
Ⅲ CORPORATE
GOVERNANCE
17
1%-15% as compensation to employees to be distributed by stock or cash where there is
annual profit. The company may appropriate profits of up to 7% as compensation to
directors upon resolution of the Board of Directors.
(2) According to the regulations of the Company, directors who attend the Board of Directors’
meeting shall be eligible to claim travel expenses. The salary paid to the Chairman of the
Board, as well as the remuneration and other benefits awarded to the Board of Directors
shall be determined based on their degree of participation in the Company’s business
operations, the value of their contributions and the general compensation ranges in the
industry.
(3) Remuneration paid to the directors and managerial officers of the Company shall be determined in
accordance with the regulations of the Company, and are subject to the level of contribution made to
the Company, the general compensation levels in the industry and their positive correlation with
business performance. The amount of remuneration is required to be disclosed in the Company’s
annual report by law, where exposure to future risks should be minimized. (4) The Company established the Remuneration Committee on the 23
rd August 2012. The
remuneration of the directors and managerial officers shall be first submitted to the
Remuneration Committee for discussion prior to submission to the Shareholders’ Meeting
for resolution.
IV. Implementation of Corporate Governance
(1) Operations of the Board of directors
Directors and supervisors appeared as observers during the Board of Directors meeting on eight
occasions during 2017(A). The attendance of directors were as follows:
Title
Name
(Note)
Attendance in
Person (B) By Proxy
Attendance Rate (%)
(B/A)(Note)
Remark
Chairman Chen, Li-Ju 8 0 100.00% -
Director
Lucktech Investment
Limited
Representative:
Tsai, Te-Chung
8 0 100.00%
-
Director Lucktech Investment
Limited
Representative:
Wei, Tzu-Wen
8 0 100.00%
-
Director Li, Hung-Hui 8 0 100.00%
-
Independent
Director Tseng, Sheng-Cheng 8 0 100.00% (Note)
Independent
Director Yeh, Ching-En 8 0 100.00%
(Note)
Independent
Director Yang, Shu-Ching 8 0 100.00%
(Note)
Note: In total, eight board meetings were held in 2017. Three Independent Directors personally
attended the board meetings.
Other notable items:
1. If any of the following situations occurs during the operation of the Board of Directors, the date,
Ⅲ CORPORATE
GOVERNANCE
18
period, proposal contents, all opinions of the Independent Directors, and the Company's handling
of the such opinions should be clarified:
1.1 Matters listed in Item 3 of Article 14 of the Security Exchange Act.
1.2 In addition to the previous matters, other board meeting decisions objected or reserved by an
Independent Director with a record or written statement.
Ⅲ CORPORATE
GOVERNANCE
19
Ⅲ CORPORATE
GOVERNANCE
20
2. To implement Directors' refraining from interest-related proposals, a list of the directors' names,
the contents of the proposals, the reasons for refraining, and participation in the voting shall all
be stated: if the directors involved in a proposal related to their own interests have already
refrained from the vote, refer to Item 1 above.
3. Evaluation of objectives for strengthening the Board of Directors’ functions during this year and
in recent years (such as setting up the audit committee and improving information transparency)
and their implementation conditions:
3.1 The Company established the Audit Committee on June 25, 2014 to strengthen governance
and perfect the operation of the Board of Directors.
3.2 The Company formulated the “Board of Directors' Performance Self-Assessment” in 2015
to promote the function and operation efficiency of the Board of Directors.
3.3 To ensure that the board members effectively assume their responsibilities, a consensus shall
be reached through the convening of the Board of Directors. In 2017, eight board meetings
were held, and the important resolutions were disclosed on the investor area of the
Company’s website to improve the disclosure of Board information.
3.4 In response to the e-voting policy, the Company’s director election shall generally adopt the
candidate nomination system and passed a relevant amendment to the “Rules and
Procedures of Shareholders’ Meetings” in the stockholder meeting on June 14, 2017.
Ⅲ CORPORATE
GOVERNANCE
21
(2) The Audit Committee and the Board of Directors’ Meetings
1. The state of operations of the audit committee:
A total of 6 (A) Audit Committee meetings took place in 2017. The attendance of the
independent directors is as follows:
Title Name Attendance in
Person (B) By Proxy
Attendance Rate (%)
(B/A) Remark
Independent Director Tseng, Sheng-Cheng 6 0 100.00% -
Independent Director Yeh, Ching-En 6 0 100.00% -
Independent Director Yang, Shu-Ching 6 0 100.00% -
Other notable items:
1. If any of the following situations occurs during the operation of the Board of Directors, the date,
period, proposal contents, all opinions of the Independent Directors, and the Company's handling
of such opinions should be clarified:
1.1 Matters listed in Item 5 of Article 14 of the Security Exchange Act.
1.2 In addition to the previous matters, other board meeting decisions that were not passed by
the Audit Committee but agreed on by more than two-thirds of all Directors.
Ⅲ CORPORATE
GOVERNANCE
22
2. To implement Directors' refraining from interest-related proposals, a list of directors' names, the
contents of the proposals, reasons for refraining, and participation in the voting shall all be
stated: if the directors involved in the proposal related to their own interests have already
refrained from the vote, refer to Item 1 above.
3. Communication condition of Independent Directors with the internal auditing supervisor and
accountant (including the major communication events of the Company’s financial and
business status, as well as the results):
3.1 The Company's internal auditing supervisors shall regularly report internal audit matters at
the Audit Committee meeting, as well as periodically discuss the internal audit results with
Independent Directors by e-mail or telephone. Each committee member shall properly
communicate with the internal audit supervisor.
Ⅲ CORPORATE
GOVERNANCE
23
3.2 The Company’s Visa Accountant attended three Audit Committee meetings in 2017 to report
the results of the audit or review of the financial statements, as well as to communicate the
matters required by the relevant laws and regulations. All committee members shall
properly communicate with the visa accountant.
(3) SE/OTC listed companies’ operations, the corrective action plans or countermeasures of the
previous year and as of the annual report printing date
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
Ⅰ. Has the company established
and disclosed governance
practice rules in accordance
with the “Governance Practice
Rules on Listed Companies”?
The company added the “Governance
Practice Rules” on the 15th
June 2016
and disclosed these rules on the Market
Observation Post System and company
website.
Nil.
Ⅱ.The Company’s shareholding composition and shareholders’ equity
1.Has the Company established an
internal operating procedure to
deal with shareholders’
suggestions, doubts, disputes and
litigations, and implemented
them based on procedure?
The internal control system / financing
cycle / service operations of the
Company clearly outlined that the
Company shall establish the duties of a
spokesperson and an acting
spokesperson, and the internal stock
affairs unit shall handle shareholders’
suggestions, disputes, etc.
Nil.
2.The Company’s command of
key shareholders and overall
control of substantial
shareholding
Using the services offered by stock
agents, the Company possesses the list
of the major shareholders who control
the Company and the ultimate
controllers from among major
shareholders.
Nil.
3.The Company’s efforts to
establish a control mechanism and
firewall with affiliates:
The Company has formulated and
accordingly implemented the
Regulations Governing the Financial
and Business Operations of
Conglomerates, Specific Companies and
Related Parties, the Rules Governing the
Supervision of Subsidiaries and
Regulations Governing the Management
of Trading with Related Parties.
Nil.
4. Has the Company established
internal rules against insider
trading of undisclosed
information?
The company has prohibited insiders
from trading securities by way of using
unpublished information as specified in
the “Rules of Prevention of Insider
Trading”.
Article 5 of the “Rules of Prevention of
Insider Trading”: directors, managers
Nil.
Ⅲ CORPORATE
GOVERNANCE
24
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
and employees who acknowledge
material information of the company
shall not disclose any such material
information to others. In addition,
insiders are prohibited from trading
securities by way of using unpublished
information.
Ⅲ. The composition, responsibilities and powers of the Board of Directors:
1. Has the Board developed and
implemented a diversified policy
for the composition of its
members?
1. The Board of Directors of the
company passed the amendment of
the “Procedures for Election of
Directors”, adding content specifying
that the Board of Directors be more
diversified. The amendment was
discussed and approved during the
Shareholders’ Meeting of the 29th
June 2015.
2. The execution status of the provision
to diversify the Board of Directors of
the 9th
Board Meeting in 2017:
Name Sex Professional
background
Chen, Li-Ju Female
Industry
knowledge,
Management
Tsai, Te-Chung Male
Leadership
Decision,
Management
Wei, Tzu-Wen Male Electronic
Resources
Li, Hung-Hui Male
Leadership
Decision,
Management
Tseng,
Sheng-Cheng Male
Industry
knowledge,
Leadership
Decision,
Management
Yeh, Ching-En Male Finance,
Accounting
Yang,
Shu-Ching Female
Finance
Accounting,
Legal
Nil.
2. Has the company voluntarily
established other functional
committees in addition to the
Remuneration Committee and
the Audit Committee?
The Company has established a
Remuneration Committee as required by
law, and has also voluntarily established
an Audit Committee. Each department
shall be responsible for the rest of the
Nil.
Ⅲ CORPORATE
GOVERNANCE
25
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
Company’s corporate governance
according to their scope of duty.
However, committees for other purposes
have yet to be established, whereby the
need to establish such committees shall
be evaluated in future.
3.Has the company established a
standard to measure the
performance of the Board of
Directors, and implemented it on
a yearly basis?
The company passed the establishment
of the “Procedures for Evaluation of the
Board of Directors” on the 14th
May
2015. Each director shall fill in the
“Self-Evaluation Questionnaire for the
Evaluation of the Board of Directors”,
and the “Peer-Evaluation Questionnaire
of Board Members” at the beginning of
each year, and the department
responsible for the Board Meeting shall
evaluate the performance of Board in
first half of the year in accordance with
relevant laws with the participation of
business operations.
The performance evaluation of the
Board, the board member evaluation and
the evaluation results of the responsible
department were all satisfactory without
any abnormalities or issues for concern
in 2017. The evaluation results were
reported to the Board of Directors on the
23th
March 2018.
Nil.
4.Has the Company regularly
evaluated the independence of
the CPAs?
The Company shall regularly evaluate
the legality and independence of the visa
accountant every year, and the
shareholding unit shall carry out
evaluation pursuant to the "Visa
Accountant Competency Evaluation
Form". The evaluation includes the
following items:
1. Legality: Accountant qualification,
practice registration, legality of
accountant association, visa
qualifications, etc.
2. Independence: Whether he/she carries
out the business of interest, receive
compensation outside the rules,
accept improper business, disclose
business secrets, or has an
interest-sharing relationship between
Nil.
Ⅲ CORPORATE
GOVERNANCE
26
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
himself/herself or spouse and the
client.
The evaluation results confirmed that
the accountants appointed by the
Company met the legality and
independence requirements, and the
Board of Directors passed the “Visa
Accountant Competency and
Independence Evaluation Case” on
November 10, 2017.
Ⅳ. Has the listed company
established a full-time or
part-time department or
personnel responsible for
matters related to corporate
governance (including but
not limited to providing
information required by the
directors and supervisors to
execute business operations
and manage matters related
to the Board and
Shareholders’ Meeting in
accordance with relevant
laws, company registration
and recognition of changes,
and preparing the meeting
minutes of Board and
Shareholders’ Meetings)?
Assistant Vice President Chen,
Meng-Hung is responsible for the
Company’s matters related to corporate
governance, planning the Board of
Directors and Shareholders’ Meetings,
and having relevant qualifications as an
accountant, whose business content
includes to the following:
1. Planning Board of Directors, Audit
Committee, and Shareholders’
Meetings.
2. Provide documents related to
proposals of Board of Directors,
Audit Committee, and Shareholders’
Meetings.
3. For the contents of the various
proposals of the Board of Directors in
2017, refer to the “Operation Status of
the Board of Directors” in this annual
report.
4. For the contents of the proposals of
the Audit Committee in 2017, refer to
the “Operation Status of the Audit
Committee” in this annual report.
5. For the contents of the various
proposals of the Remuneration
Committee in 2017, refer to the
“Operation Status of the
Remuneration Committee” in this
annual report.
Nil.
Ⅲ CORPORATE
GOVERNANCE
27
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
Ⅴ. Has the company established
a communication channel
with interested parties
(including, but not limited to
shareholders, employees,
customers and suppliers, etc.)
and built areas on the
company website for
interested parties and
properly responded to issues
regarding important
corporate social
responsibilities concerning
interested parties?
The company has established areas on
our official website
www.medfirst.com.tw for interested
parties to fully disclose issues
concerning interested parties as
communication channels.
The company has an employee
complaint box and hotline providing
employees with a communication
channel for responses.
There are personnel dedicated to
handling all above-mentioned channels
and responding to issues that are
considered important corporate social
responsibilities.
Nil.
Ⅵ. Is there professional stock
affairs agency appointed by
the company for handling
affairs in relation to
Shareholders’ Meetings?
The company has appointed the Stock
Affairs Agency of Fubon Securities Co.
to handle affairs in relation to
Shareholders’ Meetings and other stock
affair services.
Nil.
Ⅶ.Full disclosure of information:
1. The Company uses its website
to fully disclose information
regarding the Company’s
financial and business standing as
well as for information
management.
The investors’ area of our website
www.medfirst.com.tw has financial,
business and corporate
governance-related information.
Nil.
2. Other methods adopted by the
Company to disclose information
(e.g., translation of websites into
English, appointment of
designated personnel to collect
and disclose information
regarding the Company,
processing commercial
presentations, and appointment of
a spokesperson system, etc.)
The company has established its
official website in both Chinese and
English. Meanwhile, there are
personnel dedicated to handling
information collection and disclosure
as well as regularly updating the
investors’ areas of the website.
The company has appointment director
Chen, Meng-Hung to serve as
spokesperson, director Wang, Ting-Jui
as deputy spokesperson to speak on
behalf of the company and ensure that
information is disclosed in a timely and
correct manner.
The company will have a presentation
and video with information regarding
the Corporate Conference and will post
it on the investors’ zone of the official
website.
Nil.
Ⅲ CORPORATE
GOVERNANCE
28
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
Ⅷ. Is there any other important
information for providing a
better understanding of the
Company’s corporate
governance practices
(including, but not limited to,
employees’ rights, employees’
welfare, investor relations,
supplier relations,
stakeholders’ rights, directors’
and supervisors’ training
records, the implementation of
risk management policies and
risk evaluation measures, the
implementation of
customer-relations policies,
and purchasing insurance for
directors and supervisors)?
(1) Employees’ rights:
The Company pays serious attention
to employees’ rights and has
established a working environment
that emphasizes gender equality. The
Company’s Employee Welfare
Committee organizes and coordinates
various welfare matters, and allocates
pension funds in accordance with
relevant laws.
(2) Employees’ welfare:
The Company regularly provides
medical examinations, and
encourages self-development of its
employees through its education and
training system. The Company’s
Labor Management Committee
enables employees to directly express
their opinions and ensures substantial
communication, and has also
established the employee hotline:
[email protected] to provide
employees with the assistance they
require.
(3) Investor relations: The Company carries out annual
Shareholders’ Meetings in
accordance with the Company Act
and relevant laws, and provides
shareholders with the opportunity to
raise questions and make motions. To
ensure adequate understanding,
participation and decision-making of
the shareholders regarding the
Company’s major agendas, the
Company has disclosed sufficient and
relevant information on the MOPS
and the Company’s official website,
and has established spokesperson and
acting spokesperson positions as well
as hired designated personnel to
manage shareholders’ suggestions,
doubts and disputes.
(4) Supplier relations: The Company follows its internal
control system and code of ethical
conduct, emphasizes the
Nil.
Ⅲ CORPORATE
GOVERNANCE
29
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
reasonableness of purchasing prices
and aims to establish good working
relationships with suppliers.
(5) Stakeholders’ rights: The Company maintains good
communications with banks,
employees, consumers and suppliers,
and has established the spokesperson
system and customer hotline to
respect and protect the legal rights of
all stakeholders.
(6) Training of directors and
supervisors:
The company had arranged for
directors to attend training courses in
accordance with the “Direction for
the Implementation of Continuing
Education for Directors and
Supervisors of TWSE Listed and
TPEx Listed Companies”. The time
requirement of the training courses
were met in 2017.
Shareholders Course
Name Hours
Chen, Li-Ju 1. Important
agreements
before M&A
and keys to
success after
M&A, M&A
practice, and
case analysis
6
Tsai,
Te-Chung
1. Eastern
Leader
Lecture -
How to
Realize
Values
2. Important
agreements
before M&A
and keys to
success after
M&A, M&A
practice, and
case analysis
3.
13.5
Ⅲ CORPORATE
GOVERNANCE
30
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
Interpersonal
relationships
in the cyber
world
4. Economic
mission and
social
responsibility
of
entrepreneurs
Wei,
Tzu-Wen
1. Important
agreements
before M&A
and keys to
success after
M&A, M&A
practice, and
case analysis
6
Li, Hung-Hui 1.
International
trends of
long-term
incentives
and bonus
design for
corporate
directors and
senior
managers
2. Corporate
Governance
Forum -
Family
Business
Succession
6
Tseng,
Sheng-Cheng
1. Important
agreements
before M&A
and keys to
success after
M&A, M&A
practice, and
case analysis
6
Yeh,
Ching-En
1. Important
agreements
before M&A
6
Ⅲ CORPORATE
GOVERNANCE
31
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
and keys to
success after
M&A, M&A
practice, and
case analysis
Yang,
Shu-Ching
1. Corporate
Governance
Forum -
Family
Business
Succession
2. Important
agreements
before M&A
and keys to
success after
M&A, M&A
practice, and
case analysis
9
(7) Implementation of risk management
policies and risk evaluation measures Major proposals related to the
Company’s major business policies,
investments, endorsements and
guarantees, fund loans and bank
financing are evaluated and analyzed
by the responsible departments, and
are implemented in accordance with
the resolutions by the Board of
Directors. The Company’s Audit
Office formulates and executes the
audit plan for a given fiscal year in
accordance with risk outcomes to
implement the required monitoring
mechanisms and control the execution
of various risk management efforts.
(8)Implementation of customer
relationship policies The Company provides 0800 customer
service hotline and mailboxes where
the Company directly communicates
with customers and handles
complaints, problems and feedback, as
well as reviews and improves on such
matters in the Company’s internal
meetings.
Ⅲ CORPORATE
GOVERNANCE
32
Descriptions
Implementation Status(Note) Difference and
Causes of
Governance
Practice Rules on
Listed Companies Yes No Summary(Note)
(9) Purchase of insurance for directors
and supervisors The Company has been purchasing
insurance for directors and supervisors
from 2015 onwards.
Ⅸ. Please explain the improvement of conditions, and matters and measures to be reinforced as a priority
according to the corporate governance evaluation results published by the Corporate Governance Center
of the Taiwan Stock Exchange Corporation. (a company not subject to evaluation is exempt)
(I) The improved situation of the fourth corporate governance evaluation:
1. The Articles of Incorporation were amended, the election of all directors has adopted the
nomination system, and the "Rules and Procedures of Shareholders' Meetings" were disclosed at
the public information observation station.
2. A case-by-case vote was adopted in the shareholders’ meeting, and the results of each proposal
are recorded in the shareholders' meeting minutes and application system.
(II) Priority improvement items and measures for 2018:
1. The annual report should disclose the period of each meeting of the Board of Directors and the
Audit Committee.
2. Internal auditors shall have obtained such professional certificates as those for international
internal auditor, international computer auditor, or certified public accountant.
(4) Composition, Responsibilities and Operations of the Company’s Remuneration Committee
1. Information on the Remuneration Committee Members
Title
(Note1)
Condition
Name
Hands-on experience for a minimum of five years? Detachment (Note2)
Number of
companies
where the
person also
acts as an
independen
t director
Remark
s
全
文
完
At least a lecturer
from a private or
public college or
university in the
discipline of
business, law,
finance, accounting
or another subject
required by the
Company
Passed the public
examination and
licensed in a special
profession such as a
judge, public
prosecutor,
attorney, accountant
or otherwise as
required by the
Company
Required
experience
in business, law,
finance,
accounting or
otherwise as
required by the
Company
1 2 3 4 5 6 7 8
Independe
nt director
Tseng,
Sheng-Cheng - - 0 -
Independe
nt director Yeh, Ching-En - - 0 -
Independe
nt director
Yang,
Shu-Ching - 0 -
Note1: Please fill in director, independent director or other in status.
Note 2: Put a tick in the appropriate box following the descriptions below of any members who met
the following conditions two years prior to their appointment and during their terms of office:
(1) Not an employee of the company or an employee of an associated party of the
Ⅲ CORPORATE
GOVERNANCE
33
company.
(2) Are not directors or supervisors of the company or its affiliated companies. However,
an exception will be made if they are independent directors established in accordance
with the Act or laws of local countries of the company, its parent company and
subsidiaries.
(3) Not a natural person shareholder of a company where the person, their spouse or
children hold more than 1% of the outstanding shares, or among the top 10
shareholders or holding such shares under the title of a third party.
(4) Not a spouse of a relative at the 2nd
degree of kinship as stated in the Civil Code, or the
next of kin within the 5th
degree of kinship as stated in the Civil Code to any of the
parties mentioned in the previous 3 points.
(5) Not a director, supervisor, employee of a judicial person shareholder holding directly up
to 5% of the total shares connected with Les Enphants or a shareholder holding up to
5% of the total issued shares.
(6) Not a director, supervisor or manager of a specific corporation or organization in the
field of finance or in a business connected with Les Enphants or a shareholder holding
up to 5% of the total issued shares.
(7) Not a professional, sole proprietor, partner, corporation or organization rendering
financial, business or legal services, as a consultant to Les Enphants, or as a proprietor,
partner, director (trustee), manager or spouse thereof.
(8) Do not fall under any circumstance stipulated in Article 30 of the Company Law.
Note 3: Please explain if the director or supervisor is satisfactory pursuant to Paragraph 5 of Article
6 of the “Regulations Governing the Appointment and Exercise of Powers by the
Remuneration Committee of a Company Whose Stock is Listed on the Stock Exchange or
Traded Over the Counter”.
2. Status of the Remuneration Committee
(1) There are 3 members in the Remuneration Committee.
(2) The tenure of office of the members is from the 14th
June 2017 to the 13th
June 2020. The
Remuneration Committee convened 3 meetings (A) in the previous year (2017). The
qualification and attendance of members are as follows:
Title Name Attendance in
Person (B)
By
Proxy
Attendance Rate
(%)
(B/A)
Remark
Convener Tseng, Sheng-Cheng 3 0 100% -
Committee
Member Yeh, Ching-En 3 0 100% -
Committee
Member Yang, Shu-Ching 3 0 100% -
Other notable items:
1.If the Board of Directors declines to adopt or modifies a recommendation of the Remuneration
Committee, it should specify the date of the meeting, the session, the content of the motion, the
resolution adopted by the Board of Directors, and the Company’s response to the Remuneration
Committee’s opinion:
Ⅲ CORPORATE
GOVERNANCE
34
Meeting date Meeting stage Description
Opposite or
reserved opinions
from independent
directors
1. A proposal for recognition of shares by the remuneration committee of managers
issuing new shares in the company's annual cash increase in 2016.
2. The remuneration committee approved the remuneration proposals for directors
and managers in the financial statements in 2016.
◎Opinions from independent directors:None
◎Corporate dealing with opinions from independent directors:None
◎Resolution result : Except for absence of below personnel associated due to
conflict of interest.
Other participated directors agreed that director (Tsai, Te-Chung,Wei, Chen, Mong-
Hong, Chen, Li-Ju) should avoid discussion and resolution regarding distribution of
rewards for managing employees.
1. Selected the convener of Salary Compensation Committee
◎Opinions from independent directors:None
◎Corporate dealing with opinions from independent directors:None
◎Resolution result : Except for absence of below personnel associated due to
conflict of interest.
1.Passed proposal of 2018 salaries and rewards for directors of the company.
2.Passed proposal of 2018 salaries and rewards for chairman of the company.
3.Passed proposal of 2018 salaries and rewards for manager of the company.
◎Opinions from independent directors:None
◎Corporate dealing with opinions from independent directors:None
◎Resolution result : Except for absence of below personnel associated due to
conflict of interest.
Other participated directors agreed that director (Tsai, Te-Chung,Chen, Chih-Yuan)
should avoid discussion and resolution regarding distribution of rewards for managing
employees.
2017/3/23
2017/6/14 None
2017/12/27 None
NoneThe 8st Session in
2th term
The 1st Session in
3th term
The 2st Session in
3th term
2.Resolutions of the Remuneration Committee that are objected by members or subject to expert
opinion and are recorded or declared in writing, the date of the meeting, the session, the content of
the motion, all members’ opinions and the response to other members’ opinions must be specified:
in the event any directors is involved in a conflict of interest and cannot participate in the
resolution, the content stated in point 1 above is to be referred to.
3. Responsibilities of the Remuneration Committee
(1) The Remuneration Committee shall exercise good duty of care as an administrator in faithfully
executing its official powers as listed below, and shall submit recommendations for deliberation to
and by the Board of Directors:
(A) Formulate and regularly review the performance review and remuneration policy, and the
system, standards and structure for directors, supervisors and managerial officers.
(B) Periodically evaluate and create details of the individual remuneration of directors,
supervisors and managerial officers.
(2) When executing the official powers stated in the preceding paragraph, the Remuneration
Committee shall follow the principles listed below:
(A) The Remuneration Committee shall ensure that the Company’s remuneration arrangements
comply with relevant laws to allow the Company to attract talented personnel.
(B) With regards to the performance assessment and remuneration of directors, supervisors and
managerial officers of the Company, the Remuneration Committee shall refer to the general
salary ranges and levels in the industry and take into consideration the reasonableness of the
correlation between remuneration and individual performance, as well as the Company’s
business performance and exposure to future risks.
Ⅲ CORPORATE
GOVERNANCE
35
(C) The Remuneration Committee shall not produce an incentive for the directors or managerial
officers to engage in activities to increase their remuneration that it exceeds the risk threshold
of the Company.
(D) The Remuneration Committee shall take into consideration the characteristics of the industry
and the nature of the Company’s operations when determining the ratio of bonus payout
based on short-term performance of directors and senior management as well as the time of
payout and changes to remuneration.
(E) The Remuneration Committee members shall not participate in the discussion of and voting
for individual employee’s remuneration.
(3) “Remuneration” as used in the preceding two paragraphs refers to cash compensation, stock
options, stock bonus, retirement benefits or severance pay, allowances or stipends of any
description, and other substantive incentive measures. Its scope shall be consistent with that of the
remuneration paid to directors, supervisors and managerial officers in accordance with the
Regulations Governing Information to be published in Annual Reports of Public Companies.
(4) When deliberating the recommendations from the Remuneration Committee, the Board of
Directors shall give comprehensive consideration to matters including the amount of remuneration,
the payment method and the Company’s exposure to future risk.
(5) Should the Board of Directors decline to adopt, or modify, a recommendation of the Remuneration
Committee , the Remuneration Committee shall require the consent of a majority of the directors
in attendance at a meeting attended by two-thirds or more of the entire board, during which the
resolution shall include comprehensive consideration under the preceding paragraph and shall
specifically explain if the remuneration in question exceeds the recommendation of the
Remuneration Committee in any way.
(6) If the remuneration passed by the Board of Directors exceeds the recommendation of the
Remuneration Committee , the circumstances and cause for the declination or modification shall
be specified in the Board of Directors’ meeting minutes, and shall be publicly announced and
reported on the website designated by the competent authority within two (2) days of the date of
passing the resolution by the Board of Directors.
(7) If decision-making and handling of any matter relating to the remuneration of directors and
managerial officers of the Company’s subsidiary is delegated to the Company’s subsidiary but
requires ratification by the Board of Directors of the Company, the Company's Remuneration
Committee shall be asked to make recommendations before the matter is submitted to the Board
of Directors for deliberation.
(5) Corporate Social Responsibility:
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
Ⅰ.Implementation of Corporate Governance
1.Has the Company declared its
corporate social responsibility
policy and examined the
results following
implementation?
The Company has established the Corporate
Social Responsibility Best Practice Principles.
The Company shall fulfill its corporate social
responsibility in the course of business
operations to meet the international trend of
Nil.
Ⅲ CORPORATE
GOVERNANCE
36
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
balancing business development with
environmental concerns, social responsibility
and corporate governance.
2.Does the Company provide
educational training on
corporate social responsibility
on a regular basis?
The Company regularly and sporadically
explains the activities and direction of
corporate social responsibility practices in
various meetings (e.g. operations meetings,
store manager monthly meetings, and labor
management meetings).
Nil.
3.Has the Company established
exclusively (or concurrently)
dedicated first-line managers
authorized by the Board of
Directors to be in charge of
proposing corporate social
responsibility policies and
reporting such policies to the
Board of Directors?
The general manager office of the company is
overall department responsible for proposing
these policies. The general manager leads
officers from all departments to propose the
annual plan for corporate social
responsibility. The annual plan includes:
1. Expanding upon the use of green
building materials (engineer dept.)
2. Improving the quality of indoor air
(engineer dept.)
3. Introducing energy saving equipment and
electronic countersign system (MIS)
4. Continuous charity donation (general
manager office)
5. Organizing 10 charity activities
(business division)
The report on the implementation of
corporate social responsibilities (carrying
out corporate governance, sustainable
environmental development, public
welfare maintenance, information
disclosure reinforcement) was submitted
to the Board of Directors on the 14th
August 2017.
The implementation status is as follows:
1. Carrying out corporate governance:
- The company actively complies with the
corporate governance evaluation promoted
by the Financial Supervisory Commission.
The ranking of company in the 3rd
evaluation result was in the top 5%.
Nil.
Ⅲ CORPORATE
GOVERNANCE
37
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
2. Sustainable environmental development:
- The Company uses energy saving lightbulbs
- The Company recycles racks and counters
- The Company has introduced an electronic
countersign system
- The Company accepts goods delivered
using a tablet and takes inventories using
machines
- The Company uses low-pollution electronic
pallet trucks and lifts
- The Company places needles, and waste
batteries in appropriate recycling bins.
3. Maintain public welfare:
- The Company provides a good working
environment
- The Company keeps employees in a good
physical and psychological health and
safety work environment
- The Company provides rich employee
welfares and clear promotion channels
- The Company provides complete and
professional customer services
- The Company regularly organizes charity
activities, and provides low-income
scholarship
4. Reinforce information disclosure:
- The Company discloses company
information in the annual report, MOPS and
investors’ zone of the Company website
- The Company simultaneously posts material
information in English and established the
investors’ zone in English on the website in
2016
4.Has the Company declared a
reasonable salary
remuneration policy, and
integrates the employee
performance appraisal system
into the corporate social
responsibility policy, as well
as established an effective
reward and disciplinary
The Company has stipulated staff rules and
remuneration policies, performance
incentives, and reward & penalty standards in
order to share the Company’s profits and
allow our colleagues' salary to grow together
with company operations. In the second case
of the discussion item of the 10th meeting of
the 6th Board of Directors, Article 33 of these
Articles of Incorporation stipulates that “If
Nil.
Ⅲ CORPORATE
GOVERNANCE
38
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
system? the Company makes a profit in a year, it
should draw 1% to 15% for the remuneration
of employees”; the resolution was passed to
grant 4% of the pre-tax net profit, for a total
of NT$4,828,537 for employee remuneration,
in accordance with the performance
assessment system and corporate social
responsibility policy.
Ⅱ.Development of Sustainable Environment
1.Does the Company endeavor
to more efficiently use all
resources and renewable
materials that have lower
impact on the environment?
To go paperless and enhance operational
efficiency, the Company has continuously
promoted the use of electronic platforms
among suppliers to make orders and
payments, stock check machines and tablets
for incoming stock inspections and
acceptance, electronic forms for document
exchange between departments, electronic
receipts at retail stores nationwide, and reuses
recycled counter shelves in the event retail
stores close down.
Nil.
2.Has the Company established
proper environmental
management systems based on
the characteristics of the
industry in which it is
involved?
The Company serves as a medical devices
and supplies distributor and does not have its
own manufacturing process, hence it does not
produce waste such as waste water or gas
emissions from a production plant, etc. The
Company’s retail stores have recycling bins to
make recycling more convenient and so the
Company’s environmental protection efforts
have been positive.
Nil.
3.Does the Company monitor
the impact of climate change
on its operations and conduct
greenhouse gas inspections, as
well as establish company
strategies for energy
conservation and carbon
reduction?
Retail Stores:
1.Timer devices are used in retail stores to
save energy and automatically adjust the
temperature of air conditioners and electric
fans are also used to save energy.
2.Products with environmental protection and
energy saving labels, such as T5 and LED
lightbulbs and light fixtures, inverter
air-conditioners and air doors are used in
new retail stores.
Warehouse:
1.A thermostatic storage area is installed with
an automatic rotating door. Roof and walls
of normal temperature areas are installed
with ventilation equipment where drum fans
Nil.
Ⅲ CORPORATE
GOVERNANCE
39
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
and exhausts fans are installed to allow
convection flow to create a
naturally-ventilated environment to help
reduce the power consumption of
air-conditioners and electric fans.
2.The dormitory shower water heater uses
solar energy technology to save more
energy and reduce the carbon footprint.
3.Electric forklifts and pallet trucks are used
to prevent pollution from gas-powered
machines. Maintenance is regularly carried
out on batteries to maintain charging
efficiency and prevent power loss.
4. Total carbon emission statistical table of
the head office in the past two years:
Year
Total
carbon
emission
Total
store
quantity
Total
store
evaluation
quantity
Average
carbon
emission
(tons/
pyeong)
2016 5,907 203 5,900 1.00
2017 5,017 243 5,991 0.84
In 2017, the total carbon emissions of the
head office amounted to 5,017 metric tons,
and the average carbon emission calculated
per pyeong was 0.84 (metric tons/pyeong),
which was 16% lower than the 1.00 (metric
tons/pyeong) in 2016; thus achieving the
energy saving and carbon reduction target
of 5%. .
Ⅲ. Maintaining Social Public Welfare
1.Has the Company created
appropriate management
policies and procedures in
accordance with relevant
regulations and the
International Bill of Human
Rights?
The Company abides by relevant labor laws
and international human rights conventions
and has formulated the “Corporate Social
Responsibility Best Practice Principles”.
These principles are disclosed on the
Company's website and public information
observation stations, and the Company thus
fulfills its responsibilities for protecting
human rights, such as no restrictions on
Nil.
Ⅲ CORPORATE
GOVERNANCE
40
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
gender, race, marital status, age, height, or
weight of the recruitment target, but instead
pays attention to employment opportunities
for the physically and mentally handicapped
and other disadvantaged groups, while also
developing complete systems for
appointments, compensation, training,
assessment, promotion, and welfare in order
to protect the legitimate rights and interests of
employees. Every quarter, a labor meeting is
held to maintain the two-way communication
with employees.
2.Has the Company established
an employee hotline or
grievance procedure to handle
complaints to help reach an
appropriate solutions?
The Company has established the Regulations
Governing the Management of Grievances
and Whistleblowing. The Company has also
provided a hotline number, e-mail address
and other channels for reporting grievances
and whistleblowing, and uses these
procedures to handle matters accordingly.
Nil.
3.Has the Company provided a
healthy and safe work
environment and does it
organize training on health
and safety for its employees
on a regular basis?
1.As the distribution warehouse uses lifts,
pallet trucks, and air pressure the area can
become a hazardous place so the
distribution warehouse has a fire inspection
and checks equipment on a weekly basis to
ensure the work environment is safe for all
employees.
2. The business scope of the company covers
retail sale and mall stores. To ensure
safety in the workplace and implement
disease control, procedures are followed on
a monthly basis to improve fire prevention
knowledge and the emergency response of
employees. Meanwhile, pest control
operations are conducted regularly to
provide a good work environment.
3.Fire equipment checks and fire drills are
carried out on a semi-annual basis.
4.Health checks for employees are organized
on an annual basis.
5. Fire insurance and public liability
insurance are purchases for all retail stores
Nil.
Ⅲ CORPORATE
GOVERNANCE
41
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
and shopping malls in accordance with the
relevant laws.
6.Door access control, and fire and carbon
dioxide alarms are installed to provide
employees with a safe and secure work
environment.
4. Has the Company set up a
communication channel with
employees, as well as
reasonably inform employees
of any significant changes in
operations that may have an
impact on them?
The Company regularly or sporadically
discloses information during store manager
monthly meetings, meetings held within each
department, operations meetings, labor
management meetings, employee welfare
committee meetings, elite meetings and
others using the Company’s daily real-time
information system as an effective
communication channel to distribute the
Company’s operations policies.
Nil.
5. Has the Company provided
its employees with a plan for
their career development and
training sessions?
The Company provides complete education
and training courses, such as induction
education and training for new hires, store
management associate training, and store
manager/team leader training and so on, and
conducts on-the-job training at the
Company’s head office/retail stores, trains
employees so they can develop their
professional skills and provides a high-quality
service so employees are able to acquire new
knowledge, thus ensuring they can provide
high-quality service while ensuring their own
self-development.
Nil.
Ⅲ CORPORATE
GOVERNANCE
42
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
6. Has the Company established
any consumer protection
mechanisms and appeal
procedures regarding research
development, purchasing,
production, operations and
service provision?
The Company has established the
membership management system. Policies
regarding consumer rights and adherence to
guidelines on personal data protection have
been clearly stated in the membership
application form, and by giving consent on
this form it complies with the requirements of
relevant laws. Information regarding
promotional activities and customer service
(e.g. rental from location A but return to
location B, purchase from location A but
return to location B) is also published in
stores, on the official website and DM, etc.
For any customer disputes, customers may a
file complaint through the customer service
hotline (0800-028-328) or our website. The
relevant internal control system and
regulations for reward and punishment
concerning customer service have also been
established.
Nil.
7.Does the Company advertise
and label its goods and
services according to relevant
regulations and international
standards?
The Company carries out product and service
marketing and labeling in accordance with
relevant laws, and has established a related
internal control system to carry out necessary
controls.
Nil.
8. Has the Company evaluated
records of suppliers’ impact on
the environment and society
before entering into business
partnerships?
The Company pays serious attention to
environmental and social protection and
selects companies that comply with the
ethical standards of the Company. As of 2016,
the Company evaluates the effect of original
equipment manufacturers (OEMs), with
which the Company has recently established a
new cooperation, on environmental and social
protection, and shall organize sporadic visits
to these companies to assess their
competence.
Nil.
Ⅲ CORPORATE
GOVERNANCE
43
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
9. Do the contracts between the
Company and its major
suppliers include termination
clauses which enter into legal
force should the suppliers
breach the corporate social
responsibility policy and cause
significant impact on the
environment and society?
The company has been requesting associate
suppliers to sign provisions of corporate
social responsibilities as of 2016. The
company has notified the associate suppliers
via email and reinforced these controls as
well as requested improvement from those
suppliers whose standards have been lacking.
In the event a supplier violates the corporate
social responsibilities policies the result of
which was a material impact to the
environment and society, correction of the
violation must be made according to the
contract. Business cooperation is terminated
in severe cases.
Nil.
Ⅳ. Enhancing the Disclosure of Information
1. Does the company disclose
relevant and reliable
information regarding its
corporate social responsibility
on its website and the Market
Observation Post System
(MOPS)?
An investor’s area has been established on the
Company’s official website, and information
is disclosed there regarding the Company’s
corporate social responsibility as required by
law, such as the Company’s Corporate Social
Responsibility Best Practice Principles and
the status of its implementation.
Nil.
Ⅴ. If the company has established “practice rules of corporate social responsibilities of listed
companies”, please describe the differences between operations and established rules practiced:
the necessary details have been provided in the table above.
Ⅵ. Other important information to facilitate a better understanding of the Company’s corporate social
responsibility practices:
(1)Environmental Protection:
1.The Company serves as a distributor of medical and healthcare products and does not have
its own manufacturing process, therefore it does not produce waste from a manufacturing
plant. Although the Company has yet to participate in the ISO14001 environmental
management system certification, the Company has obtained the ISO9001 product quality
management system certification.
2.A of 2016, the Company has organized field visits to and carries out evaluation on
newly-added OEMs with regards to their implementation of corporate social responsibility
so that the Company can verify the effect of these manufacturers on the environment and
society.
(2) Social Participation, Social Contributions, Social Services and Social Welfare:
1. Seminars for Mothers and Health Seminars:
The company holds 1 to 2 lectures per month in our stores. In 106, we hold 18 lectures on
Ⅲ CORPORATE
GOVERNANCE
44
Descriptions
Implementation Status(Note) Difference
and Causes of
Corporate
Social
Responsibility
Yes No Summary(Note)
the following topics:
(1)Select appropriate accessories
(2)Free skin test
(3)Care for your foot health
(4)Lecture on body composition Analysis
(5)Diabetes diet lecture
2.Health checks:
The company and our suppliers irregularly scheduled health testing activities (such as simple
bone assessment) in our stores together. A total of 23 events were held.3. Care in a hundred
communities:
In 2015, the company held the activities of "MEDFIRST, care about your health". By the end
of 2017, the company held 89 fields, go deep into each county and city community, caring
for the patients in the district, and providing auxiliary teaching, testing and teaching services.
4. Public welfare, scholarships:
Positively participate in a variety of activities sponsored by public benefit groups and assist
in exposing the public benefits of DM.
5. Poverty Scholarship:
Poverty Scholarship is established perennially, to help the poverty student receiving the
equal education.
(3) Consumer rights:
The company has a 24-hour customer service hotline and special message on our website. The
general manager office is responsible for handling customer complaints.
Ⅶ. A clear statement shall be made below if the corporate social responsibility reports were verified
by external certification institutions: None
(6) Ethical Corporate Management and Its Implementation
Descriptions
Implementation Status (Note) Difference and
Causes of Ethical
Corporate
Management Yes No Summary
Ⅰ. Establishing Ethical Corporate Management Policies and Solutions
1. Has the Company declared its
ethical corporate management
policies and procedures in its
guidelines and external documents, as
well as received support from the
Board to implement such policies?
The Company has established the
Ethical Corporate Management
Best Practice Principles, which
clearly describe the Company’s
ethical corporate management
policies, practice and
commitment, and can be found on
the Company’s official website
and MOPS.
Nil.
2. Has the Company established
policies to prevent unethical conduct
with clear statements regarding
relevant procedures, guidelines of
The Company’s Ethical Corporate
Management Best Practice
Principles clearly state various
prohibited unethical behavior, the
Nil.
Ⅲ CORPORATE
GOVERNANCE
45
Descriptions
Implementation Status (Note) Difference and
Causes of Ethical
Corporate
Management Yes No Summary
conduct, punishment for violation,
process of appeal, and the
commitment to implement these
policies?
procedure for whistle-blowing
and the disciplinary system,
which are implemented in the
operations of each department.
3. Has the Company established
appropriate precautions against
highly-potential unethical conduct or
listed activities stated in Article 2,
Paragraph 7 of the Ethical Corporate
Management Best-Practice Principles
for TWSE/TPEx Listed Companies?
To carry out business operations
in good faith, the Company has
established an effective
accounting system and internal
control system. Internal auditing
personnel periodically review
compliance of the preceding
systems. No violation was found
in 2017.
Nil.
Ⅱ. Implementing Ethical Corporate Management
1. Has the Company assessed the
ethical record of its business partners
and included ethics-related clauses in
business contracts?
Supply contracts signed by the
Company and its suppliers clearly
state that both parties shall
comply with the principles of
ethical corporate management.
Should these principles be
violated, the violating party shall
be liable for such actions.
Nil.
2. Has the company organized a
full-time (or part-time) department
delegates by the Board to promote
ethical management and to regularly
report the status of its
implementation to the Board?
The general manager office is the
department responsible for
promoting ethical management.
It reports the status of its
implementation to the Board on a
yearly basis. The content of the
report to the Board on the 14th
August 2017 was as follows:
1. The Board passed the “rules of
ethical management” on the
20th
March 2015.
2. Moral promotion:
a. Promote ethical
management and moral
standards with associate
suppliers and enter into an
agreement of the principles of
good faith with suppliers.
b. Promote the principles and
Nil.
Ⅲ CORPORATE
GOVERNANCE
46
Descriptions
Implementation Status (Note) Difference and
Causes of Ethical
Corporate
Management Yes No Summary
policies of good faith in
regular or spontaneous
meetings of the company
(operations meetings,
regional manager meetings,
monthly store meetings, etc.).
3. Reporting system:
a. Establish the “regulations
governing complaints or
reporting”.
b. Set up the reporting hotline
(0800-028-328) and reporting
mailbox
c. Conceal the identity of the
informant so people may
report content in confidence.
d. Conduct an investigation
based on standard procedures.
4. Fraud management:
No cases of fraud, bribery, or
insider trading were found in
2017.
5. Information disclosure:
a. Disclose the business
culture and ethical
management on the website –
investors’ zone.
b. Disclose ”the principles of
ethical management” on
MOPS.
3. Has the Company established
policies to prevent conflicts of
interest and provided appropriate
communication channels to
implement such policies?
The Company has established the
Regulations Governing the
Management of Grievances and
Whistle-Blowing. The Company
has also provided a hotline
number, an e-mail address and
other communication channels for
reporting grievances and
whistle-blowing, and uses these
procedures to handle matters
accordingly.
Nil.
Ⅲ CORPORATE
GOVERNANCE
47
Descriptions
Implementation Status (Note) Difference and
Causes of Ethical
Corporate
Management Yes No Summary
4. Has the Company established
effective systems for both accounting
and internal control to facilitate
ethical corporate management, and
are they audited by either internal
auditors or CPAs on a regular basis?
The Company has established a
comprehensive accounting system
and internal control system in
accordance with relevant laws. In
addition to the internal auditors
regularly carrying out audit
activities in accordance with the
audit plan, CPAs regularly carry
out auditing of the Company’s
internal control system on an
annual basis. No violation of laws
or policies were discovered in
2017.
Nil.
5. Does the Company regularly hold
internal and external educational
training on ethical corporate
management?
The Company regularly or
spontaneously explains the
activities and direction of the
ethical corporate management
principles and policies during
meetings (e.g. operations
meetings, store manager monthly
meetings, and labor management
meetings).
Nil.
Ⅲ. Operating Status of the Whistle-Blowing System of the Company
1. Has company established a practical
reporting and reward system, a
convenient reporting
channel and appointed dedicated
personnel to whom to report?
The Company has established the
Regulations Governing the
Management of Grievances and
Whistleblowing. The Company
has also provided a hotline
number, an e-mail address and
other channels for reporting
grievances and whistle-blowing,
and uses these procedures to
handle matters accordingly. There
were no whistle-blowing cases
discovered in 2017.
Nil.
2. Has the Company established
standard operating procedures for
confidential reporting and
investigating cases of accusation?
The Company has established the
Regulations Governing the
Management of Grievances and
Whistleblowing, which clearly
states the Company’s standard
operating procedure for
Nil.
Ⅲ CORPORATE
GOVERNANCE
48
Descriptions
Implementation Status (Note) Difference and
Causes of Ethical
Corporate
Management Yes No Summary
investigations and confidentiality
procedure.
3. Has the company taken action to
protect the informant from
being unduly punished due to
reports?
The company has established the
“regulations governing
complaints and reports” as well as
the confidentiality procedure
protecting the informant from
being unduly punished.
Nil.
Ⅳ. Enhancing the Disclosure of Information
1. Has the Company disclosed its
ethical corporate management
policies and the results of its
implementation on the Company’s
official website and MOPS?
The Company has set up its own
official website to disclose
information such as the
Company’s corporate culture and
business philosophy, and has also
disclosed the Company’s ethical
corporate management best
practice principles on MOPS.
Nil.
Ⅴ. If the company has established “practice rules of corporate social responsibilities of listed
companies”, please describe the differences between operations and established rules practiced:
necessary details have been provided in the table above.
Ⅵ.Other important information to facilitate a better understanding of the Company’s ethical
corporate management policies (e.g., the review and amendment of the Company’s ethical
corporate management policies): TPEx circulated the letters of JGJZ Document No. 1030029951
dated the 10th
November 2014, JGJZ Document No. 10300361062 dated the 31st December 2014,
and JGJZ Document No. 10400020852 dated the 4th
February 2015, and submitted sections of
Articles of the “Corporate Governance Best Practice Principles for TWSE/TPEx Listed
Companies” and the amendment to the “Sample Template for OO Procedures for Ethical
Management and Guidelines for Conduct”. The company passed the amendment to the “Principles
of Ethical Management” by the Board of Directors on the 20th
March 2015 to meet regulations and
current operations conditions.
(7) Method of disclosure and inquiries of Corporate Governance Best-Practice Principles:
The Board of Directors passed the “Practice Rules of Corporate Governance” on the
15th
June 2016 to implement business practices related to corporate governance.
(8) Other important information that can enhance the understanding of the status of the
implementation in relation to the cooperate governance of the Company:
The ranking of company in the 3rd
evaluation result of corporate governance was in the top
5% ( 34 companies made the top 5%) from among 675 TPEx listed companies.
(9) Implementation status of the Company’s internal control system:
1. Internal control declaration: please refer to page113
2. Where a CPA has been hired to carry out a special audit of the internal control
system, this must be included in the CPA audit report: none.
Ⅲ CORPORATE
GOVERNANCE
49
(10) For the most recent fiscal year and during the current fiscal year up to the date of printing of
the Annual Report, any sanctions disclosed imposed in accordance with the Company Law
or its internal personnel for violations of the provisions of the internal control system,
significant deficiencies or the status of any efforts made to make improvements: none.
(11) The important resolutions of shareholders and board meeting in recent years and as of the
date of publication:
1. Major resolutions adopted during a Shareholders’ Meeting:
Date of
Meeting Major Resolution Implementation Status
2017/06/14
(1)Approve of proposal
concerning 2016 Business
Report and Financial
Statements and profit
distribution.
After passing the resolution, the cash dividend
of NT$ 3.2 per share was issued on August
18, 2017, a total of NT$90,368,000.
(2) Revise “The Operational
Procedures for the Acquisition
and Disposal of Assets”.
Implement the resolution once passed.
(3) Revise the “Articles of
Incorporation”.
The resolution has been passed to implement
the e-voting system, seats and proportion of
Independent Directors, and the change was
registered on July 18, 2017.
(4) Revise the “Rules and
Procedures of the
Shareholders’ Meetings”.
Implement the resolution once passed.
(5) Revise the “Rules for Director
Elections”. Implement the resolution once passed.
(6) Overall director reelection and
relief of the prohibition of
business conflict of new
directors and representatives.
Through vote by ballot of attended
shareholders, the newly elected director list is
provided below, and their term is from June
14, 2017 to June 13, 2020, and the prohibition
of business conflict of new directors and
representatives is relieved; this resolution
shall be implemented once passed.
Director: Chen, Li-Ju
Director: Tsai, Te-Chung (Representative of
Lucktech Investment)
Director: Wei, Tzu-Wen (Representative of
Lucktech Investment)
Director: Li, Hung-Hui
Independent Director: Tseng, Sheng-Cheng
Independent Director: Yeh, Ching-En
Independent Director: Yang, Shu-Ching
2. Major Resolutions adopted during a Board of Directors’ Meeting:
Date of
Meeting Major Resolution
2017/2/7
1. Passed the Company’s financial budget for 2017.
2. Passed matters related to stipulating the cash increment and share
subscription date in 2016 of the Company.
3. Passed the new director appointment of the Company’s HR management
division.
Ⅲ CORPORATE
GOVERNANCE
50
2017/3/23
1. Passed the proposal in 2016 of manager subscription for newly issued
shares by cash increment by the Company’s Remuneration Committee.
2. Passed the proposal of salary and remuneration of directors and managers
related to the 2016 annual financial statement by the Remuneration
Committee.
3. Passed the 2016 annual staff remuneration and director remuneration
distribution proposal of the Company.
4. Passed the Company’s 2016 annual financial report and operating report.
5. Passed the Company’s 2016 surplus distribution proposal.
6. Passed the Company’s 2016 internal control system statement.
7. Passed the amendment of the “Operational Procedures for Acquisition and
Disposal of Assets” of the Company and its subsidiaries.
8. Passed the amendment of the Company’s “Articles of Incorporation”.
9. Passed the amendment of the Company’s “Rules and Procedures of the
Shareholders’ Meetings”.
10. Passed the amendment of the Company’s “Rules and Procedures of the
Shareholders’ Meetings”.
11. Passed the overall election of directors and submitted for a vote.
12. Passed the resolution of the Independent Director nomination acceptance
period and confirmed the number to be elected.
13. Passed the relief of prohibition of business conflict of new directors and
representatives.
14. Passed matters related to directors convening the 2017 regular
shareholders’ meeting.
2017/4/28
1. Reviewed the qualification for Independent Director nominators and passed
the nomination proposal.
2. Bank credit line contract renewal proposal.
2017/6/14 1. To handle chairman selection and appointment according to the Company
Law and require new directors of this board to select the chairman.
2017/6/30
1. Xingzhou Medicine Co., Ltd. investment proposal.
2. Internal auditing supervisor change proposal.
3. Cash dividend distribution date proposal.
4. Conversion price adjustment proposal of unsecured conversion of the
Company’s corporate bond in 2016 for the first time.
2017/8/14
1. Accountant supervisor agent change proposal.
2. Far Eastern International Bank credit line contract renewal proposal.
3. Bank SinoPac credit line contract renewal proposal.
2017/11/10
1. Proposal of the Company to provide guarantee for Shanghai MedFirst
Healthcare Services, Inc.
2. Proposal of the Company to draft to apply for general credit limit from
Citibank (Taiwan) Commercial Bank (hereinafter referred to as Citibank).
3. Evaluation on legality and independence of visa accountant.
4. Amendment of the “Rules and Procedures of Board of Directors Meetings”.
5. Amendment of the “Rules of Independent Director Duty Scope”.
6. Amendment of the “Rules of the Audit Committee”.
2017/12/27 1. Director remuneration proposal of the Company for 2018.
Ⅲ CORPORATE
GOVERNANCE
51
2. Chairman remuneration proposal of the Company for 2018.
3. Manager remuneration proposal of the Company for 2018.
4. Internal audit plan for 2018.
5. Annual operational plan of the Company for 2018.
6. Chang Hwa Bank loan limit proposal.
7. Far Eastern International -Bank credit line contract renewal proposal.
(12) Major issues of record or written statements made by any director or supervisor
determining important resolutions passed by the Board of Directors and their
contents for the previous fiscal year and during the current fiscal year up to the date of
printing of the Annual Report: none
(13) Resignation or dismissal of key individuals of the Company, including the
Chairman, CEO, and Heads of departments of accounting, finance, internal audit and
research and development (R&D) for the previous fiscal year and during the
current fiscal year up to the date of printing of the Annual Report: none
Title Name Arrival Date Leaving Date
Reasons for
Resignation or
Dismissal
Internal
Auditing
Supervisor
Chang,
Ching-Ting 2012/11/12 2017/6/30
Personal Career
Planning
Ⅴ.Information on CPA professional fees
Class interval table of information of accountant’s public expenses
Accounting Firm Accountants Period Covered Audit Remark
Deloitte Taiwan Chen,
Hui-Ming
Weng,
Po-Jen 2017.01.01-2017.12.31
Unit: NT$ thousand
Item of public expense
Amount class interval Audit public
expense
Non-audit
public
expense
Total
1 Under NTD$ 2,000,000 - - -
2 NTD$ 2,000,000 (included)-NTD$
4,000,000 3,550 2,080 5,630
3 NTD$ 4,000,000 (included)-NTD$
6,000,000
- - -
4 NTD$ 6,000,000 (included)-NTD$
8,000,000
- - -
5 NTD$ 8,000,000 (included)-NTD$
10,000,000
- - -
6 Above NTD$ 10,000,000
(included)
- - -
Note: A service charge of NT$ 2.08 million was paid to entrust a Deloitte financial
consultant to handle the chain drug store merger and acquisition.
Ⅲ CORPORATE
GOVERNANCE
52
(1) When the non-audit fees paid to the CPA, to the accounting firm of the CPA, and to any
affiliated enterprise of the accounting firm are equivalent to one quarter or more of the audit
fees paid to them, the amounts of both audit and non-audit fees and the details of the non-audit
services shall be disclosed:
Acco
un
ting
Firm
Acco
un
tants
Au
dit p
ub
lic exp
ense
Non-audit public expense P
eriod
Co
vered
Au
dit
Rem
ark
Sy
stem D
esign
Bu
siness reg
istration
Hu
man
Reso
urces
Oth
er (No
te 2)
To
tal
Delo
itte Taiw
an
Chen, Hui-Ming
3,550 - - - 2,080 5,630
2017.01.01
-
2017.12.31
-
Weng, Po-Jen
Note: A service charge of NT$ 2.08 million was paid to entrust a Deloitte financial consultant to
handle the chain drug store merger and acquisition.
(2) Changes to the accounting firm, and the audit fees paid for the fiscal year to which such a
change applies are lower than those for the previous year, the reduction in the amount of
audit fees is calculated: none
(3) Audit fees paid for the current year are lower than those for the previous fiscal year by 15
percent or more: none
Ⅵ.Information on the replacement of the CPA: None
Ⅶ.The Company’s chairman, general manager, or any managerial officer in charge of finance or
accounting matters who has held a position in the accounting firm of the CPA or an affiliated
enterprise in the most recent fiscal year, where his or her name, title, and duration of his or her
service at the accounting firm of the CPA or at the affiliated enterprise should be disclosed:
None
Ⅷ. Transfer of equity interests and/or pledge of or change to equity interests by a director,
supervisor, managerial officer, or shareholder with a stake of more than 10 percent during the
previous fiscal year or during the current fiscal year up to the date of printing of the Annual
Report
(1) Circumstance of changes to the equity of directors, supervisors, managers and substantial
shareholders
Unit:Share
Title Name
2017 Up to now April 20th, 2018
Shares holding
Increased
(decreased)
shares
Shares pledging
Increased
(decreased)
shares
Shares holding
Increased
(decreased)
shares
Shares pledging
Increased
(decreased)
shares
Chairman Chen, Li-Ju 93,000 - - -
Director
Corporate shareholder
Lead
Investment
Limited
- - - -
Ⅲ CORPORATE
GOVERNANCE
53
Director
Corporate
representative
Tsai,
Te-Chung - - - -
Director
Corporate
representative
Wei,
Tzu-Wen 31,228 - - -
Director Li, Hung-Hui - - - -
Independent Director Tseng,
Sheng-Cheng - - - -
Independent Director Yeh,
Ching-En - - - -
Independent Director Yang,
Shu-Ching - - - -
Assistant
Vice President
Chen,
Meng-Hung -28,987 -
- -
Assistant
Vice President
Wang,
Ting-Jui 22,291 -
- -
Assistant
Vice President
Lai,
Yen-Jui(Note) - -
- -
Assistant
Vice President
Cheng,
Chih-Yuan -
- -
Note: Assistant Vice President Lai, Yen-Jui resigned the office on 2017/11/17.
(2) Equity transfer information: the counterparty to which the directors, supervisors,
managerial officers and shareholders holding ten (10) percent or more of shares transfer
their shares is a related party: none
(3) Equity pledge information: none
Ⅲ CORPORATE
GOVERNANCE
54
Ⅸ.Information regarding the spouse or relatives within the second degree of kinship and
relationship between any of the top ten shareholders
Ⅲ CORPORATE
GOVERNANCE
55
Ⅹ. The total number of shares and total equity stake held in any single enterprise by the company,
its directors and supervisors, managers, and any other companies controlled either directly or
indirectly by the company.
20th
April 2018; Unit: Share; %
Reinvestment business
Investment of this
company
Investment of the
director, supervisor,
manager and
directly or
indirectly
controlled business
(Note)
Comprehensive
investment
Stock(shares) % Stock(shares) % Stock(shares) %
ABOVE ADVANCE LIMITED 5,593,973 100% - - 5,593,973 100%
Fujian Medfirst Healthcare Services, Inc. (Note) 100% - - (Note) 100%
CAYMAN MEDFIRST GROUP LIMITED 5,593,973 100% - - 5,593,973 100%
Nanjing Medfirst Healthcare Services, Inc. (Note) 100% - - (Note) 100%
Shanghai Medfirst Healthcare Services, Inc. (Note) 100% - - (Note) 100%
Taiwan Trim Co., Ltd. 1,000,000 50% - - 1,000,000 50%
Exactitude Biotech Co., Ltd. 1,000,000 100% - - 1,000,000 100%
Shanghai An Gu Medical Equipment Ltd. (Note) 100% - - (Note) 100%
Hangzhou Angu Medical Equipment Ltd. (Note) 100% - - (Note) 100%
Beijing First Healthcare Services, Inc. (Note) 100% - - (Note) 100%
Hsing Chou Healthcare Co., Ltd. 8,610,000 86.1% 8,610,000 86.1%
New Zuelling Co., Ltd. 2,775,600 40% 2,775,600 40%
Hau Jie Industry Co., Ltd. 2,500,00 18.75% 2,500,000 18.75%
Note:These joint ventures are either one hundred (100) percent owned directly by the Company or one hundred (100)
percent owned indirectly by the joint venture company. These companies are private limited companies that have not
issued shares, therefore there are no share percentages.
Ⅳ Information
on capital
raising
activities
56
Ⅳ.Information on activities to raise capital
Ⅰ. Issuance of capital stock and stock shares
(1) Sources of share capital
1. capital
Unit: Share; NT$ thousands
Year/
Month
Issuing
Price
(NTD)
Authorized Capital
Stock Issued Capital Stock Remark
Stock
(shares) Amount
Stock
(shares) Amount
Sources of
share capital
Written-off
with
property
other than
cash
Other
1992.05 10 500,000 5,000 500,000 5,000 Original capital
NT$5,000,000 NO
1992.5.7
CHIEN-SAN-TZU
No. 228485
1998.07 10 2,500,000 25,000 2,500,000 25,000
Capital increase
of
NT$20,000,000
NO 1998.7.27
CHIEN-SAN-TZU
No. 202097
2000.12 10 5,500,000 55,000 5,500,000 55,000
Capital increase
of
NT$30,000,000
NO
2000.12.13
JIH-CHING (89)
CHUNG-TZU No.
89541037
2003.11 10 8,000,000 80,000 8,000,000 80,000
Capital increase
of
NT$25,000,000
NO
2003.11.13
CHING-SHOU-CH
UNG-TZU No.
09232955540
2006.12 10 10,000,000 100,000 10,000,000 100,000 Capital increase
NT$20,000,000 NO
2006.12.20
CHING-SHOU-CH
UNG-TZU No.
09533328690
2009.01 10 20,000,000 200,000 15,000,000 150,000
Capital increase
of
NT$28,297,000 NO
2009.1.9
CHING-SHOU-CH
UNG-TZU No.
09831533600 Capital increase
by earnings of
NT$21,703,000
2010.02 10 20,000,000 200,000 15,701,576 157,016
Capital increase
by earnings of
NT$7,016,000
NO
2010.2.1
CHING-SHOU-CH
UNG-TZU No.
09931625730
2010.09 10 20,000,000 200,000 16,100,000 161,000
Capital increase
by earnings of
NT$3,984,000
NO
2010.9.21
CHING-SHOU-CH
UNG-TZU No.
09932593820
2011.01 10 50,000,000 500,000 19,500,000 195,000
Capital increase
of
NT$34,000,000
NO
2011.1.18
CHING-SHOU-CH
UNG-TZU No.
10031565100
Ⅳ Information
on capital
raising
activities
57
Year/
Month
Issuing
Price
(NTD)
Authorized Capital
Stock Issued Capital Stock Remark
Stock(shares) Amou
nt
Stock
(shares) Amount
Sources of
share capital
Written-off
with
property
other than
cash
Other
2011.08 10 50,000,000 500,000 20,670,000 206,700
Capital increase
by earnings of
NT$11,700,000
NO
2011.8.4
CHING-SHOU-CH
UNG-TZU No.
10032344130
2012.08 10 50,000,000 500,000 22,270,000 222,700
Capital increase
by earnings of
NT$16,000,000
NO
2012.8.28
CHING-SHOU-CH
UNG-TZU No.
10132427530
2014.05 10 50,000,000 500,000 25,240,000 252,400
Capital increase
of
NT$29,700,000
NO
2014.5.13
CHING-SHOU-CH
UNG-TZU No.
10333330810
2017.05 10 50,000,000 500,000 28,240,000 282,400
Capital increase
of
NT$30,000,000
NO
2017.05.02
FU-CHING-TENG-
TZU No.
10690831230
2. Type of Shares
Type of Shares Authorized Capital Stock
Remark Issued Stock Shares Unlisted Stock Shares Total
Registered common stock 28,240,000 21,760,000 50,000,000 Listed Stock
3. Information regarding Shelf-Registration and Issuance of Shares: N/A
(2) Composition of shareholders
April 16th
2017; Unit: Share Composition of
shareholders
Number
Government
Agencies
Financial
institutions
Other legal
person Individuals
Foreign
institutions
and
foreigners
Total
Shareholders - - 21 2,517 1 2,539
No. of shares held - - 10,289,781 17,940,219 10,000 28,240,000
Shareholding % - - 36.43% 63.54% 0.04% 100.00%
Ⅳ Information
on capital
raising
activities
58
(3) Distribution Profile of Share Ownership
1. Common stock
Share value: NT$10 as per the 16th
April 2018; Unit: share
Grouping of shares held No. of shareholders No. of shares held Shareholding %
1 ~ 999 316 47,757 0.17%
1,000 ~ 5,000 1,872 3,349,325 11.86%
5,001 ~ 10,000 191 1,388,404 4.92%
10,001 ~ 15,000 64 778,315 2.76%
15,001 ~ 20,000 18 325,525 1.15%
20,001 ~ 30,000 21 512,721 1.82%
30,001 ~ 50,000 13 495,799 1.76%
50,001 ~ 100,000 24 1,657,885 5.87%
100,001 ~ 200,000 12 1,845,505 6.54%
200,001 ~ 400,000 2 631,328 2.24%
400,001 ~ 600,000 - - 0.00%
600,001 ~ 800,000 - - 0.00%
800,001 ~ 1,000,000 1 966,293 3.42%
Above 1,000,001 5 16,241,143 57.51%
Total 2,539 28,240,000 100.00%
2. Preferred stocks: none
(4) List of key shareholders
Name, number of shares held and shareholding ratio of the shareholders whose equity
proportion total more than 5% of shares or whose equity proportion is ranked in the top ten:
April 16th
2018; Unit: Share(s)
Shares
Name of key shareholders No. of shares held Shareholding %
Lead Investment Limited 9,252,238 32.76%
Chen, Li-Ju 1,832,274 6.49%
Tsai, Chi-En 1,788,258 6.33%
Hung Hsun Investments Limited 1,710,489 6.06%
Tsai, Chi-Hsuan 1,657,884 5.87%
Tsai, Te-Chung 966,293 3.42%
Liu, Chih-Kang 376,328 1.33%
Chen, Yu-Lien 255,000 0.90%
New County and Community
Construction and Investment 200,000 0.71%
Hua Yi Investment Limited 199,000 0.70%
Ⅳ Information
on capital
raising
activities
59
(5) Net Worth, Earnings, Dividends, and market price per share for the previous two years
Unit: NT$
Year
Item 2016 2017
Current year to
March 31st 2018
Market
price per
shares
Maximum 93.60 81.5 67.8
Minimum 74.10 61 58
Average 83.94 71.20 61.65
Net worth
per shares
Before distribution 25.83 31.06 -
After distribution 22.25 28.46 -
Surplus of
each share
Weighted average stock shares 25,240 thousand
shares
28,240 thousand
shares -
Earnings per Share (EPS) 4.04 3.29 -
Dividend of
each share
Cash dividend 3.2 2.6(Note) -
Stock
dividend
- - - -
- - - -
Cumulative unpaid dividend - - -
Analysis of
investment
reward
Price-earnings ratio 20.78 21.64 -
Price-dividend ratio 26.23 27.38 -
Cash dividend yield rate % 3.81 3.65 -
Note: Distribution of earnings by the Company in 2017 has already been passed by the
Board of Directors on the 23rd
March 2018, and shall be raised in the 2018 Shareholders’
Meeting for resolution.
(6) Dividend policy and execution of the company
1. Dividend policy adopted in the Company’s Articles of Incorporation
Article 33-1: Where there is profit at the end of the year, the Corporation shall first offset
its losses from previous years and set aside 10% as the legal capital reserve. However, the
Company may not be required to set aside a legal reserve if it has reached the invested
capital of the Company. Remaining profits shall be set aside or reversed for special
reserve. The Board of Directors shall prepare the proposal concerning the appropriation
of net profits for remaining profits incorporated with the accumulative earnings from
previous years, and submit the same to the Shareholders’ Meeting for resolution of the
allocation of dividends and bonuses to shareholders.
Article 35: the dividend policy of the company must align with current and future
development plan. In comprehensive consideration of the investment environment, the
capital plan and domestic and foreign competition, the earnings available for distribution
shall appropriate at least 30% as bonus to shareholders in general. The bonus to
shareholders may be distributed via cash or in the form of stocks, however, the cash
dividend must be at least 10% of the total dividend.
Ⅳ Information
on capital
raising
activities
60
2. Performance situation
The Company’s 2017 surplus distribution scheme was passed by the resolution of the
Board of Directors on the 23rd
March 2018 as follows:
Undistributed surplus balance at the beginning of the period 39,344,960
Actual gains and losses included in retained earnings (516,667)
Undistributed earnings after adjustment 38,828,293
Net Income 90,728,391
Drawing of 10% statutory surplus reserve (9,072,839)
Current surplus available for distribution (4,351,709)
Distributable surplus of this year 116,132,136
Distributable items
Shareholders’ dividend–Cash (NT$ 3.2/ share) 73,424,000
Ending undistributed earnings 42,708,136
(7) Effects of the stock grants proposed by the shareholders at this time on the company’s
business performance and surplus of each share: none
(8) Remuneration to employees, directors and supervisors
1. Percentage or range of remuneration of employees, directors and supervisors specified in
the Articles of Incorporation:
Article 33: Where there is an annual profit, the company shall appropriate 1%-15% as
compensation to employees to be distributed via stocks or cash upon resolution of the
Board of Directors. The subjects of the distribution may cover the employees of
subsidiaries subject to satisfaction of certain conditions. The company may appropriate
compensation to directors up to 7% of preceding amount of profit upon resolution of the
Board of Directors. The proposal concerning the distribution of compensation to
employees and directors shall be reported during the Shareholders’ Meeting. However,
should the Company make a loss, losses shall be first covered and then compensation to
employees and directors shall be appropriated proportionally over preceding percentages.
2. Accounting treatment on the difference between the estimation basis for the estimation of
remuneration of employees, directors and supervisors, shares calculation basis for
employee remuneration distributed as stocks, the actual distributed amount, and the
estimated amount of the current period:
The estimation of remuneration of employees, directors and supervisors of the Company
in 2017 was calculated as 4% and 2.20% of its tax benefit before deducting the
remuneration of employees, directors and supervisors for the current fiscal year. Should
there be a discrepancy between the estimated figures and the actual amount of distribution,
the discrepancy shall be regarded as a change to the accounting estimates and recorded in
the adjusted accounts of the year of distribution.
3. Circumstances of passing the remuneration distribution by the Board of Directors:
The proposal for the distribution of remuneration approved during the Board of Directors’
meeting on the 23rd
March 2018 is as follows:
(1) Bonuses distributed in cash or stocks to employees and bonuses distributed to
Ⅳ Information
on capital
raising
activities
61
directors and supervisors as approved by the Board of Directors: the amount of
bonus distributed to employees totaled NT$4,828,000 and NT$2,656,000 to
directors and supervisor for this period.
(2) Where the Board of Directors has approved the distribution of the Company’s
shares to employees, the ratio of the number of shares distributed to employees to
the increase of capital by earnings: the Board of Directors has yet to decide and
approve the distribution of the Company’s shares to employees.
4. Circumstances of actual distribution of remuneration to employees, directors and
supervisors of the previous year (including the number of shares distributed, the amount,
and share price), any difference between the remuneration of employees, directors and
supervisors acknowledged, and detailed description of changes to the amount, the reason
for changes and handling of the situation:
Information regarding the 2017 actual compensation paid to mployees
and directors is as follows:
Unit: NT$ Thousands
Distribution
Actual amount of
distribution
approved in the
Shareholders’
Meeting
Original
amount of
distribution
approved by
the Board of
Directors
Difference Reason for
difference
Handling
condition
1. Employee
Cash Bonus 5,325 5,325 0 NO N/A
2. Remuneration
to directors 2,934 2,934 0 NO N/A
(9) Situations of repurchasing of the Company’s shares: None
Ⅳ Information
on capital
raising
activities
62
Ⅱ. Circumstances for handling corporate bonds:
(1) Circumstances for handling corporate bonds:
Type of corporate bond 1st domestic unsecured convertible corporate bond
Issue (management) date 23rd
February 2017
Par value NT$100,000
Issue and trading place Domestic
Issuing price 100%
Total NT$300,000 thousand
Interest rate Coupon rate 0%
Deadline 3 years, due on the 23rd
March 2020
Guarantee agency N/A
Agent Trust Department, Cathay Commercial Bank
Underwriting agency Cathay Securities Corporation Co., Ltd.
Solicitor Handsome Attorneys-at-law
Accountant N/A
Repayment method
Except for conversion or redemption in accordance with
the procedures for conversion, repayment will be made
once in full by cash.
Outstanding principal NT$300,000,000
Repayment or earlier liquidation
provisions
Please refer to Article 19 of the Procedures for Corporate
Bond Issuance and Conversion of the Company
Restriction provisions None
The name of the credit ranking
institution, the evaluation date, and
results of corporate bond evaluation
N/A
Other rights affiliated-
The amount of common stocks
transferred (exchanged or subscribed) as
on the printing date of the Annual
Report
As of the 20th
April 2018, no creditor exercised the right to
convert corporate bonds
Other rights affiliated-
Procedures for the Issuance and
Conversion (Exchange or Subscription)
N/A
The effect of procedures for the issuance
and conversion, exchange or
subscription, the issuance conditions of
the possible dilution of equity and
current shareholders’ equity
N/A
The name of the escrow agent for the
exchange target N/A
Ⅳ Information
on capital
raising
activities
63
(2) Convertible corporate bonds information
Type of corporate bond 1st domestic unsecured convertible corporate bond
Year
Item 2016 2017
Current year to 20th
April 2018
Market price of
convertible
corporate bond
Maximum - Note Note
Minimum - Note Note
Average - Note Note
Conversion price - Note NT$ 75.40
Conversion price as of the
issuance (management) date
and issuance
- Issue date: 23rd
February 2017
Conversion price
as of issuance:
NT$80.2
Issue date: 23rd
February 2017
Conversion price as of issuance:
NT$80.2
Obligation to execute
conversion
- New shares
issuance
New shares issuance
Note 1 : No trading of this convertible corporate bond from the 23rd
February to the 20th
April
2017
Note 2: The conversion price from February to June of 2017 was NT$ 78.90, and the
conversion price from July to December of 2017 was NT$ 75.40. (3) Exchange of corporate bonds information: none
(4) Common corporate bonds raised and issued through generalized declaration: none
(5) Corporate bonds with warranty information: none
Ⅲ. Issuance of preference shares
: None
Ⅳ. Issuance of Global Depositary Receipts (GDR)
: None
Ⅴ.Employee subscription right vouchers
: None
Ⅵ. Management of restricted stock awards
: None
Ⅶ.Circumstances of handling new issue of shares due to merger or assignee of other corporate
stocks
: None
Ⅷ.Circumstances of the execution of the funds application plan: None
Ⅴ Overview of
Operations
64
Ⅴ.Overview of Operations
Ⅰ. Business Content
(1) Business Scope
1. Main Areas of the Company’s Business Operations
The Company is a leading medical supplies chain distribution channel led by a
professional healthcare team in Taiwan. The Company mainly engages in the sale of
medical care, healthcare and biotechnology healthcare products and the provision of
related services, and uses “MedFirst” as the brand name for its healthcare chain stores.
Furthermore, the Company is also the contractor of retail stores of medical supplies
located at various major hospitals and engages in the management and planning of
hospital shopping malls. The Company has registered the following business areas under
the Ministry of Economic Affairs:
1. F102040 Wholesale of Nonalcoholic Beverages 20. F208011 Retail Sale of Chinese Medicine
2. F102170 Wholesale of Food and Grocery 21. F208021 Retail Sale of Drugs and Medicines
3. F104110 Wholesale of Fabric, Clothes, Shoes, Hats, Umbrellas and Apparel, Clothing Accessories and Other Textile Products
22. F208031 Retail sale of Medical Equipment
4. F105050 Wholesale of Furniture, Bedclothes Kitchen Equipment and Fixtures
23. F208040 Retail Sale of Cosmetics
5. F106020 Wholesale of Items for Daily Use 24. F208050 Retail Sale of the Second Type Patent Medicine
6. F106040 Wholesale of Water Containers 25. F209060 Retail Sales of Stationery, Musical Instruments and Educational Entertainment Articles
7. F107030 Wholesale of Cleaning Preparations 26. F301010 Department Stores 8. F108011 Wholesale of Chinese Medicines 27. F399010 Supermarkets 9. F108021 Wholesale of Drugs and Medicines 28. F399040 Retail Business Without Stores 10. F108031 Wholesale of Drugs, Medical Goods 29. F401010 International Trade 11. F108040 Wholesale of Cosmetics 30. F501030 Coffee/Tea Shops and Bars 12. F109070 Wholesale of Stationery, Musical Instruments and Educational Entertainment Articles
31. F501060 Restaurants
13. F199990 Other Wholesale Trade 32. F501990 Other Eating and Drinking Places Not Elsewhere Classified
14. F203010 Retail Sale of Food and Grocery 33. G202010 Parking Garage Business 15. F204110 Retail Sale of Cloths, Clothes, Shoes, Hat, Umbrella and Apparel, Clothing Accessories and Other Textile Products
34. H703100 Real Estate Rental and Leasing
16. F205040 Retail Sale of Furniture, Bedclothes, Kitchen Equipment and Fixtures
35. I103060 Management Consulting Services
17. F206020 Retail Sale of Articles for Daily Use 36. I199990 Other Consultancy 18. F206040 Retail Sale of Water Containers 37. JA03010 Laundry Services
19. F207030 Retail Sale of Cleaning Preparations 38. ZZ99999 All business items that are not prohibited or restricted by law, except those that are subject to special approval.
Ⅴ Overview of
Operations
65
2. Proportion of Main Business Areas
Unit: NT$ thousand
Year
Business Area
2016 2017
Amount Proportion Amount Proportion
Medical Care 2,880,097 70.08% 3,218,137 74.42%
Health Care 579,620 14.10% 351,040 8.12%
Biotechnology Health Care 596,890 14.52% 703,281 16.26%
Other 53,012 1.29% 51,949 1.20%
Total 4,109,619 100.00% 4,324,407 100.00%
3. Products and services of the company
The Company's business type focuses on the mass sales of medical care, health care,
and bio-tech health products. In order to realize the Company's corporate mission of “Your
Family Health Manager”, it will soon introduce more health-related products to provide a
friendly and convenient shopping environment and great services for the public.
The Company currently offers the following main goods and services:
Product category Product Series
Medical Care
Diabetes care products, respiratory care products,
incontinence care products, wound dressing products,
medical equipment and supplies, stoma care products,
special nutrition products, general nutrition products,
rehabilitation care products, pain management products,
protective gear, home healthcare, maternal and child care
products
Health Care Beauty care products, oral care products, daily supplies,
medical books, cosmetics, food and beverages
Biotechnology Health Care Health food and medical drugs
Others Turnkey operations
The Company currently offers the following main goods and services:
4. Plan for the development of new products (services)
(1) Medical Care
Ⅴ Overview of
Operations
66
(A) Continue to introduce new technologically-developed products based on market
demand and developments.
(B) Continue to develop the Company’s own products that fulfill customer demands
based on MedFirst’s many years of experience serving customers.
(C) Service differentiation: enhance customer satisfaction through value-added
services, such as increasing warranty periods, reducing waiting time for receiving
maintenance support and providing free regular repair services at specific locations.
(2) Healthcare
(A) Increase the development of daily necessities to satisfy consumers’ daily needs
with the goal of establishing a one-stop shopping location.
(B) Increase the development of cosmetics and beauty products based on market trends
(C) Strengthen the development of organic and health foods by viewing consumers’
health as the primary goal.
(3) Biotechnological Healthcare
(A) Expand the health foods product line to replenish consumers’ inadequate intake by
responding to market changes and the increase in the number of people who eat
out.
(B) Continue to develop various functional health products that target busy working
adults in the metropolitan area due to the ever-changing daily habits of customers.
(4) Shopping Mall Turnkey Operations
(A) Put hospital shopping malls into operation to offer a complete daily life service in
hospitals.
(B) Engage in the management and planning of other types of shopping venues (e.g. in
schools).
(2) Market Overview
1. Current state and development of the market
(1) Macro-environmental factors
As the Company’s industry is deeply connected with national health expenditure
(hereinafter referred to as “NHE”), national income, the national average life
expectancy and other macro-environmental factors, the following graph shows the
changes in NHE trends per capita and the ratio of NHE to GDP in Taiwan, as well as
the changes in trends of demographic factors in Taiwan:
(A) Changes to NHE per capita and ratio of NHE per capita to GDP per capita in
Taiwan
Ⅴ Overview of
Operations
67
National Health Expenditure Growth
Source: Ministry of Health and Welfare
National Health Expenditure
Year
National Health
Expenditure (NHE) NHE per Capita GDP per Capita
NHE/G
DP (%)
GDP
Annual
Growth
Rate (%)
NT$
hundred
millions
Annual
Growth
Rate (%)
NT$
hundred
millions
Annual
Growth
Rate (%)
NT$
hundred
millions
Annual
Growth
Rate (%)
2006 7,824 4.7 32,282 4.3 553,851 4.1 6.2 4.5
2007 8,146 4.1 35,545 3.7 585,016 5.6 6.1 6.1
2008 8,347 2.5 36,294 2.1 571,838 -2.3 6.3 -1.9
2009 8,732 4.6 37,837 4.3 561,636 -1.8 6.7 -1.4
2010 8,893 1.8 38,432 1.6 610,140 8.6 6.3 8.9
2011 9,170 3.1 39,539 2.9 617,078 1.1 6.4 1.4
2012 9,280 1.2 39,877 0.9 631,142 2.3 6.3 2.6
2013 9,679 4.3 41,460 4.0 652,429 3.4 6.4 3.7
2014 10,079 4.1 43,067 3.9 688,434 5.5 6.3 5.8
2015 10,385 3.0 44,261 2.8 714,774 3.8 6.2 4.1
2016 10,869 4.7 46,219 4.4 729,381 2.0 6.3 2.3
Note: data for each year was compiled and adjusted based on the latest GDP figures.
Source: Ministry of Health and Welfare
According to Statistics of General Health and Welfare, the average NHE per
capita in 2016 was NT$ 46,219, a 4.4% increase from NT$ 44,261 in 2015. As for
the proportion of average NHE per capita to GDP per capita, both have been
maintained at 6% or more since 2016, indicating that the amount that the
Taiwanese spend on health care generally indicates a steadily increasing trend.
(B) Changes to the trend of the national average age in Taiwan
According to the Report on the Population Projection from 2014 to 2061 for
Ⅴ Overview of
Operations
68
the Republic of China prepared by the National Development Council under
Executive Yuan, the ratio of the population aged 65 and above to the overall
population in Taiwan will increase from 7.1 percent as of 1993 to 14.6 percent in
2018, thus turning Taiwan into a more-ageing society. The ratio of the population
aged 65 and above to the overall population in Taiwan is estimated to later increase
to 20% percent, thus turning Taiwan into a rapidly-ageing society in 2025. This
ratio is estimated to increase further to 41% percent in 2061. Due to the gradual
increase in the proportion of the aging population in Taiwan, the demand for
medical care, and the control and prevention of diseases and other healthcare needs
is bound to increase. Therefore, expenditure on medical supplies is simultaneously
expected to increase.
Source: The Council for Economic Planning and Development “Taiwan 2014 to 2061 Population
Estimates and Projections”
(2) Domestic Medical Supply and Pharmaceutical Retail Market
Data given in the “Monthly Report of Commercial Turnover Statistics” prepared by
the Department of Statistics of the Ministry of Economic Affairs shows that the
domestic medical supply and pharmaceutical retail market capitalization in Taiwan
has grown from NT$1,578 hundred million in 2009 to NT$2,020 hundred million in
2017. As of 2016, the amount had increased accounting for 3% of annual growth.
However, the financial and European debt crises of 2009 and 2012 respectively have
affected the local economy and domestic market, thus causing market growth to slow.
Overall, the domestic medical supply and pharmaceutical retail market is growing. As
the market includes medical equipment and related products, this growth trend is
The ratio of the elderly population (over 65) to the total population
Projection
Ageing Aged Super-aged
65 years old and over
80 years old
and over
85 years old
and over
Ⅴ Overview of
Operations
69
expected to drive the growth and development of the medical equipment industry.
Domestic Medical Drugs, Cosmetics and Medical Supplies Retail Market Revenue
Source: the “Monthly Report of Commercial Turnover Statistics” issued by the Department of Statistics, the
Ministry of Economic Affairs
(3) Medical devices market in mainland China.
The overall medical devices market in mainland China reached US$ 17 billion in
2013, and the average medical devices cost per capita is US$ 12.6. However, the
medical devices market in mainland China is facing a huge demand for devices due to
the huge population of the country, and the continuous increase per capita in mainland
China and efforts made by the Chinese government to promote many health policies.
Therefore, the overall demand for medical devices is expected to be increased
drastically in the coming years. As the Chinese government actively promotes the
implementation of policies related to the 12th
Five-year Plan such as the “12th
Five-Year Medical Device Technology Industry Plan” and the “12th
Five-Year Health
Development Plan”, and has recently implemented New Medical Reform policies, it
will continue to intensify efforts to improve the environment and facilities of medical
institutions in the country to help increase health awareness among consumers in
mainland China, strengthen consumers’ understanding of and demand for healthcare
in the home, and drive the continual increase in the demand for medical devices and
supplies. This market is estimated to experience steady growth over the coming five
years.
Ⅴ Overview of
Operations
70
Mainland China’s medical device market is expected to reach NT$ 22.49 billion in
2018. In recent years, more and more medical device manufacturers in mainland
China have switched to producing high-end medical devices, including CT scanners,
MRI scanners, digital X-ray equipment, and other such products.
(4) Global medical devices market
According to the research report by the Industrial Economics and Knowledge Center
(IEK) under the Industrial Technology Research Institute (ITRI), the global medical
devices market capitalization reached US$340 billion in 2012, and this figure was
estimated to rise to US$405.3 billion in 2017. This demonstrates an annual total
growth rate of 6% between the years 2012 and 2017, whereby the Asia Pacific market
has recorded an annual total growth rate of 8.4%, representing a much higher annual
growth rate than that of the medical devices market globally. The annual total growth
rates recorded in the European and American markets are 2.6% and 6.6% respectively.
These figures show that the market capitalization of the medical devices market of
Asia Pacific, which includes Taiwan and mainland China, is expected to continue to
grow, with the region eventually becoming the focal point of the global medical
devices industry.
According to the research report of the IEK of the ITRI, the global medical devices
market capitalization will reach US$405.3 billion. Due to the strong demand for
products from emerging nations in the Asia Pacific region such as mainland China,
India and ASEAN countries, the medical devices market of Asia Pacific shall witness
an annual total growth of 9.8% from 2012 to 2017, thus becoming the world’s fastest
developing region in this market.
Bandages
and dressing Threa
d
Syringe
and tubes Others Overal
l
Mar
ket
Cap
ital
izat
ion
(N
T$
hund
red
mil
lio
ns)
Source: BMI Espicom (2014/01); IEK (2014/06)
Pic 1. Medical Supplies and Consumables Market Capitalization in mainland China - 2012 and
2016
Ⅴ Overview of
Operations
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(5) Biotechnology health food industry
The increase of health awareness among domestic consumers, the gradual increase in chronic
diseases of the population and the gradual tendency inclining toward the aging society has
increased people’s demand for health foods in the country, which has driven the rapid
development of various biotechnological health food markets including functional foods,
nutritional foods, and dietary supplements. Current biotechnological health food products in
Taiwan mainly consist of products that help control fat in the body, improve gastrointestinal
function, regulate immune system and protect the liver.
The term ‘functional food’ was created in 1984 and swept across Japan. It is basically
what is known as “healthy food” in Taiwan, “nutrition supplements” in the US, and
“health care food” in China. The definition of the Ministry of Welfare of Japan of
functional food is “food that has a relationship between the physiological functions of
food with specific health care effects proven by using various analytical methods”.
Currently, biotechnology and health food in Taiwan mainly focus on products that
promote blood lipid regulation, gastro-intestinal improvement, immune regulation,
and liver protection. According to the investigation and estimation of the Food
Institute’s ITIS program, Taiwan’s health food market in 2016 was worth NT$ 12.4
billion, increasing 3.3% from 2015.
2. Correlation between the upstream, midstream and downstream sectors
The Company belongs to the medical supply chain distribution industry. The upstream
sector of the industry involves suppliers of various medical care provisions, healthcare and
biotechnological health food materials and components, including plastic materials,
electronic components, metal manufacturing, biotechnological health food ingredients and
raw materials, and other various materials, whereas the downstream sector of the industry
involves manufacturers of medical care and healthcare products as well as
biotechnological health foods, medical tests and monitoring equipment (such as electronic
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sphygmomanometers, clinical thermometers, ear thermometers, air-testing products and
thermostat products), optical medical devices (such as optical lenses and contact lenses),
medical disposables (such as catheters and consumables used for conducting tests), and all
kinds of capsules, tablets and health drinks. As the Company serves as a distributor in the
downstream channel of the industry, the Company sells and distributes the
above-mentioned medical supplies and provides consumers with professional consultation
services, thus serving as “the last stepping stone” in the supply chain of the medical supply
industry. The following diagram shows the upstream, midstream and downstream channels
of the industry in which the Company is involved:
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3. Various Product Trends and Competition
As the purchase of medical supplies includes high-involvement in determining
consumer behavior, as well as due to the lack of information acquired by consumers and
the existence of the gradual demand for health education, enhancing the professionalism of
store personnel has become an important factor when managing consumers’ needs for
medical provisions and healthcare products. At present, various major hospitals have been
actively engaging in the development and construction of software and hardware facilities
to administer remote care. Channel distributors can play a collaborative role in this respect.
Furthermore, taking the initiative to create developmental products is also one of the vital
strategies to enhance product competitiveness. Such strategies are as follows:
(A) Focus on market changes in healthcare management trends, strengthen the market for
home healthcare measurement, and increase the number of consumables that are sold
and are available for sale to fully optimize opportunities for repeat purchases.
(B) Position and import new products within new business opportunities, such as health
foods, home care nutritional food, home care measuring devices, and home care
consumables and daily necessities, to fully monitor and master emerging business
opportunities and next-generation trends.
Upstream, Midstream and Downstream of the Medical Supplies Industry
Plastic Materials
(e.g. colloidal particles, PP, ABS)
Electronic Components
(e.g. IC, sensors, PCB, resistors,
capacitors, LCD)
Metal Manufacturing
(Various metal components)
Other Materials and
Components
(For example, packing
materials)
Medical Care and Healthcare
Products Manufacturer
Upstream
Various types of medical testing
and medical care devices, optical
medical devices and medical
consumables
Biotechnological Health Food
Ingredients and Raw Materials
(e.g. clam extract, dietary fibre,
Lactobacillus powder and food
processing materials)
Biotechnological Health Food
Manufacturer
Various types of capsules, tablets
and health drinks
Medical Care and Healthcare
Products Manufacturer
Various types of medical testing
and medical care devices, optical
medical devices and medical
consumables
Consumers
Midstream Upstream Downstream
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4. Development of trends and the competition
(1) Government Policies
The “Six Key Emerging Industries”, including healthcare, biotechnological
tourism, green energy, quality agriculture, and culture and creative arts, as well as the
“Emerging Smart Industries” that include cloud computing, smart electric vehicles,
smart green buildings, and invention and patent industrialization are the key
industries for development under Executive Yuan’s industrial policies.
In order to respond to changing trends such as the aging population, low birth rate,
and health promotion and disease management, the government’s industrial
development policies in the healthcare sector encourage healthcare institutions to
collaborate with the technology industry, drive the use of medical equipment and
information technology, develop innovative healthcare services, invent innovative
business models and offer mutual support to the long-term care system established by
the Ministry of the Interior and the medical system established by the Ministry of
Health and Welfare. This “Information Technology-Enabled Service Pilot Project”
policy has already been incorporated into the industrial development program under
the first stage of the 2015 Economic Development Vision Three-Year Fast Track
Program. Furthermore, in view of the needs of the transformation and upgrading of
the value of the industry, the Ministry of Economic Affairs is promoting the
implementation of the “Medical Care Equipment Industrial Technology Promotion
and Assistance Project” so that the medical devices industry can serve as a platform
and the main industry that drives our country’s economic transformation. The
government’s plans to make Taiwan an international OEM/ODM center for Class II
medical devices and higher has helped increase the market value of our country’s
medical care devices industry to more than NT$100 billion, and helped Taiwan enter
the top 10 global medical devices manufacturing centers in 2015.
In the Sixth Chen-Chiang Summit organized by the Taiwan Straits Exchange
Foundation (SEF) and the Association for Relations across the Taiwan Straits
(ARATS) of mainland China, both parties completed the signing of the “Cross-Strait
Cooperation Agreement on Medicine and Public Health Affairs” on the 21st
December 2010. In the future, cooperation to develop new drugs and medical devices
will be entered into in accordance with the standards of the International Council on
Harmonization (ICH) and the Global Harmonization Task Force (GHTF) to carry out
testing, inspection and registration as well as develop manufacturing practices with
the establishment of a common framework as the goal in accordance with the
international standards of Good Laboratory Practice (GLP), Good Clinical Practice
(GCP) and Good Manufacturing Practice (GMP). The overall goal of this partnership
is to allow mutual certification between both sides and shorten the process of
penetrating the market of the other enterprise. For Taiwan’s biotechnological industry,
this means combining the strengths of each enterprise and driving mutual cooperation
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to reach new heights.
(2) Growing maturity of consumer needs for healthcare
Research has shown that women are more concerned with their health than men,
with many of them being the main shopper in for their family. Furthermore, the low
birth rate trend in society has led to the situation where children’s health is taken
more seriously than ever before. At the same time, baby boomers, who are set to
control most of the global economic power in the future, have a more mature
understanding of preventive medicine than the previous generation. The healthcare
needs of these key consumer groups will increase the demand and business
opportunities for healthcare-related products.
(3) The upcoming generation that stresses prevention over cure
Unbalanced dietary habits due to fast-paced lifestyles have led to the onset of
many diseases at a younger age. Therefore, consumers have placed greater emphasis
on the concept of prevention over cure. Demand for medical supplies is no longer
exclusive to the middle-aged and elderly populations. The consumption of medical
supplies among young adults has continuously increased in recent years. The
customer base of a medical supplies store does not only consist of the ill or injured.
With this preventive medical spending behavior, consumers choose their own
purchase medium based on major considerations including the brand, word-of-mouth
advice, convenience and aftersales service. The pre-purchase expectations of the
quality of product and service are higher in this new generation of consumers than
previously. Therefore, to satisfy the new generation of consumers, more effort and
consideration of detail must be invested in services than ever before.
(4) Effect of information symmetry on price elasticity
In a highly-competitive industry along with the advancement of information
technology, information on products has become more transparent than ever before.
The development of the Internet has allowed many users to share different types of
information in real time. Therefore, consumers now have a better understanding of
product attributes and whether the products are suitable for them when they buy
medical supplies. The channel consumers use to purchase the products they need is
now also included in necessary information that must be collected. In such an
environment, the price of a product is not the only factor that influence the purchasing
decision of the customer. The customer relationship management (CRM) of the
channel distributor and their understanding of consumer behavior and psychology
have become more vital than ever before.
(3) Research and development overview
The Company is a professional medical supply chain distributor, but has yet to establish
a R&D department, hence the Company has no R&D-related expenses. However, to serve the
needs of the majority of consumers, the Company’s Product Marketing Division is actively
involved in the development and implementation of new products, and plan the Company’s
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own packaging strategies, marketing strategies and promotion of distribution channels.
(4) Long and short-term business development plan
The Company shall adopt the concept of “Total Solutions” as its business strategy, where it
will deliver value from physical to virtual platforms and from products to services. In addition
to consumer goods, the Company shall further strengthen its professional health education
and consultation services and build platform relating to health consultations, including health
testing, consultations on grant applications, doorstep repair services and other health
education related consultation services. As well as focusing on providing high-quality and
professional services, the Company also aims to create and satisfy needs the customer doesn’t
even know he/she has, rather than simply satisfying current ones.
1. Short-term business development plan
(1) Online-to-Offline (O2O) integration (virtual and physical integration):
An Economic Daily News article of the 30th
August 2015 reported that despite
the rapid development of e-commerce in Taiwan, the ratio of e-commerce sales
revenue to the overall retail sales revenue was estimated to increase from 5.13% in
2014 to 6.5% by 2020. By investigating the causes of this situation, we determined
that physical channels possess three characteristics that e-commerce cannot replace:
immediacy, servability and professionalism. However, with the Internet and mobile
devices becoming increasingly common, the liquidity and openness of information
lowers the important of the above-mentioned characteristics, thus the need to lean
toward the development of omni-channel retail services. In addition to e-commerce
platforms that are able to provide consumers with a more diversified purchase
channel and enhance the immediacy of purchases, the Online-to-Offline (O2O) or
physical and virtual integration model can further extend the servability and
professionalism of the sales of medical devices. Furthermore, should the wearability
of products become even more popular, the acquisition of information will become
even more real and convenient over time, where big data analytics can be used to
achieve precise marketing objectives.
Due to the advancement of technology, there is an increase in the amount of
channels through which customers purchase products. To ensure the safe use of
medical devices and improve the accessibility of medical devices, the Food and Drug
Administration has established a mail-order purchasing channel of low-risk Class I
medical devices as of the 1st November 2012, and further established a mail-order
purchasing channel of body fat meters and non-invasive, non-implanted, Class II
medical devices that are suitable for use at home and require no professional
instructions or assistance on the 2nd
January 2014. The relevant government
department shall assess the potential establishment of further such channels in the
future such as purchasing channels for other Class II medical devices subject to
assessment of product features and consumer demand, with the goal of intensifying
market competition.
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Online sales of medical devices are heading towards the integration and
connection between consumers in physical and virtual channels, thus solving
immediate home care needs, which will eventually become a future trend. Virtual
channels not only provide a greater variety of medical supplies from which to choose
for online consumers, but also provide remote consumers with real-time services. The
role of these channels will become even more comprehensive as they evolve from
hospital services to community-based services, to the point they are now heading
towards customized home care services, providing a more comprehensive, immediate
and convenient business model.
(2) Value delivery:
Consumers have evolved from being “price-oriented” to “value-oriented”, which
is also referred to as smart consumerism. By either emphasizing low
price-performance ratio or using consumer emotions or customization as the
foundation, the product or service specifications that are expected to be delivered are
professionalism and trust. Based on the current model of purchasing medical supplies,
consumer involvement is still relatively low. Yet, price is not the only consideration
when making a purchase, and consumers are currently searching for platforms that
can offer professional health education services as well as a wider variety of products
from which to choose. Furthermore, creating a complete shopping environment,
including product display, dedicated checkout, and management of customer traffic
flow, can provide consumers with an excellent shopping experience through
experimental marketing channels.
2. Long-term business development plan
(1) Health management cloud platform:
Due to the promotion of remote care by various major hospitals and the increase
in health awareness among the population, medical devices have gradually evolved
from medicinal cures to preventative medicine, where the foundation of preventive
medicine is the establishment of an integrated health management platform. Data
measurement and integration, as well as computations are carried out using
information to understand and predict future consumer demands, increase
repeat-custom and build long-term customer loyalty. The process of a health
management service is constructed using technology, which incorporates data
collection, computation, and estimation and predictions, to develop an innovative
service business model that actively drives promotion of the health industry.
Information technology has transformed the traditional medical care model by
incorporating the integration of information technology, the establishment of service
models and provision of remote care. One example of such a transformation is the
introduction of the health promotion industry. Taking diabetes patients as an example,
data measurement and integration, as well as computations, are carried out using
information on diabetes to understand and predict future consumer demands, increase
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repeat-custom and build long-term customer loyalty.
(2) Customized home care:
With the implementation of remote care, the channels of medical supplies bear
an even greater responsibility. As well as providing related products for consumers to
purchase, these channels will also lease medical devices and provide consultation
services in the future. To respond to this change in trends not only requires spatial
segregation, personnel retraining, and efficient traffic flow of products, but also the
facilities to clean and manage leased products and cover the additional costs
associated with leasing business operations.
More importantly, a doorstep service will become more prominent as the trend
of aging population continues. Doorstep maintenance, interior decoration, product
repair and daily food delivery shall test the ability of businesses to integrate logistics,
and cash and information flow. When daily living assistance becomes a daily
necessity, customized home care services shall also become mainstream services.
Standardized products will no longer satisfy the needs of such customers. The only
method of fulfilling these service needs is to provide professional training to the
Company’s sales team so they have the tools necessary to provide customized
products and services. In terms of products, the Company shall construct a
highly-flexible and diversified product system, which will include a search function
for product specifications, as well as warehouse storage to quickly respond to
consumer demand. In terms of services, the Company shall express due care and
concern to understand customers’ needs, and acquire suitable medical knowledge and
professional health education to fulfill such needs. The Company can only maintain
its competitive advantage by offering customized products and services as well as
offering a wide spectrum of customized home care services.
Ⅱ.Market and Sales Overview
(1) Market analysis
1. Sales areas of main products
The Company’s proportion of domestic sales during previous two (2) fiscal years
exceeded 93% as the medical supplies chain distribution business of the Company
focuses mainly on product sales and provision of services to domestic consumers.
Therefore, the Company’s main sales area is the domestic market.
Unit: NT$ thousands
Year 2016 2017
Region Amount Proportion Amount Proportion
Domestic 3,860,077 93.93% 4,194,186 96.99%
Export 249,542 6.07% 130,221 3.01%
Total 4,109,619 100% 4,324,407 100%
2. Market share
The Company serves the medical supplies chain distribution channel business. According to
data from the Taiwan Chain Store Almanac in 2018, the total number of domestic medical
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supplies chain stores at the end of 2017 was 4,996, whereas the Company had 243 retail stores in
2017, accounting for 4.86% of the total number of domestic medical supplies chain stores. In the
country. Moreover, data from the “Monthly Report on Commercial Revenues” by the Ministry of
Economic Affairs shows that the total sales in the medical drugs, medical supplies and cosmetics
businesses was NT$202 billion, with the Company’s sales revenue as reported in the 2017 Annual
Report totaled NT$4.185 billion, accounting for 3% of the market share.
3. Supply and Demand Status as well as Growth of the Market in Future
(1) Supply
As the company is forms part of the downstream channel of medical products in
the chain industry, the productivity in upstream medical equipment manufacturing is
used to determine the supply analysis. According to BMI statistics, the market scale
of global medical equipment totaled US$336.1 billion in 2016. It is expected to
reach US$382.5 billion in 2018. With the plan of the Industrial Development
Bureau, the turnover of our biotech industry was NT$315 billion in 2016, accounting
for 5.5% of the annual growth. From among this, the turnover of the medical
equipment industry was NT$141.5 billion, accounting for 44.9% of the total amount.
Overall, the output value of our medical equipment industry continuously grew.
Government policies: in view of the development of the aging population in Taiwan,
the National Development Council has listed long-term care services as one of the
key regulatory control and assessment areas of 2015. As relevant laws were passed on
the 15th
May 2015, many peripheral industries have also started to target long-term
care-related markets, including the provisions of care services, home care, and
community and home rehabilitation services.
On the other hand, online medical supplies sales are opening up in stages, which
causes competitive to also gradually emerge among distribution channels. At present,
online stores are only permitted to sell Class I medical devices, but competition in
this market in expected to become stronger in the future.
(2) Demand
(A) Domestic medical supplies market
According to the Taiwan 2014 to 2061 Population Estimates and Projections
by the Council for Economic Planning and Development, the population in Taiwan
aged 65 years and over shall increase from 3,268,000 people in 2017 to 7,152,000
people in 2061. Based on the structure of the older population, the proportion of
the population aged between 65 and 74 years old is decreasing, but the proportion
of the population aged between 75 and 85 years old is on the rise. These figures
show that not only our country’s population aged 65 years old and over is
experiencing a growing trend, but the fact that the country’s population aged 75
years old and over is growing shows the increase in people’s life expectancy. With
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the increase in the elderly population and the rise in the national average life
expectancy, consumers place greater emphasis on the medical and healthcare
concepts of “Live Longer, Live Better and Live Healthier”. Consumer demand for
medical care, healthcare products and biotechnological healthcare products is
subsequently expected to rise, which will continue to provide a growing platform
from which the Company can continue to serve customers.
Our Country’s Medical Supplies Quarterly Output Value
Year
Elderly population aged over 65 (thousand persons)
Total
65-74 years old
young elderly
population
75-84 years old
older elderly
population
Over 85 years old
super elderly
population
105 3,108 1,782 969 358
110 3,974 2,513 1,038 423
120 5,731 3,217 1,957 557
130 6,815 3,173 2,532 1,110
140 7,391 3,299 2,539 1,553
150 7,152 2,829 2,660 1,663
Year Proportion of age distribution (%)
105 100.0 57.3 31.2 11.5
110 100.0 63.2 26.1 10.6
120 100.0 56.1 34.1 9.7
130 100.0 46.6 37.2 16.3
140 100.0 44.6 34.4 21.0
150 100.0 39.6 37.2 23.3
(B) Medical supplies market in mainland China
With the rise of mainland China’s economy and the problem of an aging
population, the demand for health care and medical supplies will increase rapidly.
Mainland China’s medical equipment market reached US$13.96 billion in 2012,
according to an estimation by the market adjustment company BMI Espicom.
Among the efforts of mainland China’s government to promote and develop the
medical industry, in addition to improving its medical infrastructure and increasing
its procurement of medical supplies, the enhanced healthcare knowledge of
consumers will also drive the consumer demand for related medical equipment
products. From 2015 to 2018, the mainland Chinese market is expected to grow at
the compound annual growth rate of 8.2%. The medical equipment market is
predicted to reach NT$ 22.49 billion in 2018.
(C) Biotechnological health food market
Based on past estimates from the Global Industry Analysts and Taiwan
Science and Technology Center, the global market for biotech and health food
products has grown from US$155.9 billion in 2007 to US$243.4 billion in 2015,
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indicating a compound annual growth rate of 5.7%. The top three regional markets
in the world, which are the United States, Europe, and Japan, accounted for 86% of
the global market for biotech-health food products due to their high levels of
disposable income. Nevertheless, the Asia-Pacific region is experiencing rapid
growth thanks to increasing income, and its compound growth rate from 2010 to
2015 was about 7-10%, exceeding that of the global market, and the Asian market
has continued to show positive growth.
In a recent unofficial market survey, the market size of Taiwan's health
products exceeded NT$100 billion. In 2017, the value of the health food market
reached NT$114.9 billion. Therefore, the future market outlook is very promising.
4. Competition Niche
(1) Stable customer relations earn customers’ trust
The Company upholds the basic belief of becoming “the health manager for your
family”. The degree of professionalism among employees of the Company is
top-quality, where they use their professionalism and expertise to provide customers
with recommendations and advice, offer more in-depth and detailed services to satisfy
customer’s needs, build upon the professional reputation of the “MedFirst” brand, and
enable customers to instill a high level of trust in the Company.
(2) Product diversity satisfies customer demand
The Company has many retail stores throughout Taiwan. The Company’s
medical team provides professional explanations and services related to the wide
variety of products on offer, thus providing customers with a one-stop shopping
experience. The Company also pioneered the 7-day goods return policy in the
industry, and offers a diverse range of products and comprehensive services to
customers, giving them peace of mind.
(3) Bulk-buying reduces purchasing costs
The Company uses its large market share to control the quality of imported
products and strives to reduce costs associated with delivery to ensure customers are
well-protected and rewarded with lower-cost goods.
(4) Focus on providing medical supplies services and getting the brand to shopping malls
The Company also participates in shopping turnkey projects to provide a more
diverse and extensive services covering various aspects of our daily lives. The
Company plays the role of a family health manager to penetrate deeply into every
aspect of daily life with the aim of enhancing the quality of people’s lives.
(5) Strengthening the position of Taiwan on a global scale
The Company has used its experience in developing the market in Taiwan as a
foundation to integrate healthcare professionals into the market in mainland China to
drive the Company’s share of the market there.
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5. Favorable and unfavorable factors and countermeasures in the long-term development
vision
(1) Favorable factors
(A) Our government actively promotes the development of the medical devices
and supplies industry
In May 2013, our government changed the name of the “Diamond Action
Plan for the Takeoff of Biotechnology in Taiwan” to the “Action Plan for the
Takeoff of Taiwan’s Biotechnology Industry” to better meet the needs of the
industry. The adjusted action plan divided the biotechnology industry into three
areas, each with different characteristics, namely medical drugs, medical devices
and supplies, and healthcare management, and developed measures to promote
each area. The action plan shall continuously strengthen established systems and
the technological base of each of the three areas in hopes driving success in the
areas of medical drugs, and medical devices and supplies, as well as driving
innovation in the healthcare management sector. The action plan shall solidify
efforts to train personnel in the biotechnology industry and encourage great talent
in the country to enter the field of biotechnology to serve the industry and bridge
the gap between theory and applications in the field. The government initiatives to
actively promote the development of the biotechnology industry, as mentioned
above, and listing the medical devices and supplies as one of the key areas for
development shall effectively drive the development of this industry, greater
market opportunities, and encourage personnel in the industry to develop more
innovative products.
(B) Increase of national income and the ageing population, and rising healthcare
awareness
As the national income, the proportion of the elderly population and national
average life expectancy continue to increase, people’s awareness of healthcare
moves toward the concept of “Live Longer, Live Better and Live Healthier”.
Therefore, expenditures on healthcare and preservation, medical care for patients
with chronic and long-term diseases, as well as other medical care and prevention
services are expected to continuously grow, thus driving the growth momentum of
the medical supplies market in the future.
(C) The Company is the leading enterprise in the medical supplies chain distribution
industry and shall continue to expand its retail stores and develop distribution
channels
The Company is the leading enterprise in the medical supplies chain
distribution industry in terms of number of retail stores it owns, and has an
excellent brand image and reputation. The Company owns many retail stores and
shopping malls, where stores are established at strategic locations inside and
around various major hospitals. The shopping malls are operated in such as way
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where the Company is appointed as the contractor of the medical supplies sales
department of various major hospitals. The Company shall continue to expand its
retail stores and further develop its distribution channels. Furthermore, the
Company shall continue to expand its product portfolio and develop its services in
the market in Taiwan, as well as continue to drive efforts to develop its medical
supplies business in mainland China to reap the benefits of economies of scale and
bulk distribution.
(D) Understanding the needs and preferences of customers, develop its own diverse
branded services, and improve customer satisfaction
The Company is a professional medical supplies chain distributor. Due to the
specifications of the industry in which the Company operates, the Company first
makes contact with consumers to understand their needs and preferences, and uses
this information to develop its own products that can satisfy customer needs. By
selling products that are more suitable for consumers, the Company will be able to
increase customer satisfaction and gain repeat sales.
(E) Great loyalty and repeat-customers of the brand effectively contributes to the
increase of sales revenue
The Company’s store personnel employ methods such as inviting member
customers to visit their stores to take advantage of sales promotions to increase the
number of visits to the stores and customers’ loyalty and repeat-purchases. At
present, the number of members who have joined the Company’s membership
scheme exceeds 1.3 million people. The Company’s members can use their
membership cards to enjoy various rewards including discounts, cashback from
redeeming bonus points and member’s birthday gifts, which, in turn, help to
encourage customers to return to the stores. Sales revenue from purchases by
members currently contributes to half of the total monthly sales revenue of the
Company. This figure is continually increasing, demonstrating the great loyalty
and repeat-visits of member customers of the brand. Sales revenue from our loyal
customers is expected to continue to increase in future and be a driving force of
market growth and expansion for the Company.
(2) Unfavorable factors and countermeasures
(A) Increasingly vague industry boundaries and increasing market competition
Due to the trend of the aging population in developed countries, business
opportunities to serve the elderly population have a greater potential for growth in
the future. Furthermore, increasingly vague industry boundaries have led to the
situation where medical supplies are being sold in drug stores, cosmetic retail
stores and on online shopping platforms that sell a wide variety of other products,
therefore, the product and price competition shall become increasingly tough in the
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future.
Countermeasures:
The Company has been committed to training and developing store personnel
to be equipped with professional expertise, skills and passion for delivering great
service so that they will be able to take the initiative to provide customers with
healthcare services and respond to their medical supply problems with an excellent
service attitude. By offering comprehensive professional services, the Company
will be able to provide customers with the most comprehensive medical supplies
solutions that will enhance the customer’s recognition, trust and loyalty towards
the brand and the Company.
In addition, the Company has established strategic partnerships with agents in
different regions to understand the changing market trends and provide
differentiated services, price competition strategies, and applied brand marketing
abilities and all-in-one service solutions to maintain a long-term stable cooperation
and relationship.
(B) Wide variety of products, wide span of management and difficulty in managing
quality control
The Company upholds the spirit of serving customers while offering a
highly-diverse range of products. However, the Company has experienced
difficulties in managing quality across such a wide range of products coming from
a variety of suppliers.
Countermeasures:
Before importing products to be sold on store shelves, the Company must
strengthen quality control of products, evaluate and rate suppliers, and, in other
words, actively carry out preventive measures to control product quality on behalf
of the customers. Should the products suffer defects, the Company must actively
implement trace and recall procedures to prevent customers from purchasing
defective products, thus further enhancing the trust of the customers of our brand.
(C) Brand image and reputation in mainland China has not yet won the people over
The Company has had a presence in mainland China for years due to its
confidence in the country’s market potential. However, consumption habits and
purchasing methods among consumers in mainland China differ from those in
Taiwan. Furthermore, the market of mainland China is vast and geographically
scattered. Local competitors in mainland China have a geographical advantages
and a great abundance of capital, so the Company has experienced difficulties in
establishing a brand reputation there. Although business performance has grown
significantly, it has not yet met the Company’s expectations or desired goals.
Countermeasures:
The Company shall use Taiwan’s excellent brand image as a competitive
niche to gradually enter locations with a high purchasing power, with Shanghai,
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Nanjing, Xiamen, Hangzhou and Beijing, to serve as the market entry points of
the Company and promote the brand. Furthermore, the Company shall strengthen
its product portfolio and retail sales technique, as well as uphold the Company’s
service concept of using “love, care and patience” as well as “sincerity” to acquire
meet the customer’s “satisfaction”, enhance customers’ recognition of the
Company’s brand, and further expand into the market in mainland China to help
enhance overall business performance.
(2) Important Applications and the Manufacturing Process of Major Products
1. Applications of Major Products
Product Category Application
1. Medical care
2. Healthcare
3. Biotechnological
health care supplies
4. Others
Products sold at medical supplies chain stores to
provide consumers with medical care, home care and
preventive health options.
Commodities sold exclusively by medical supply chain
stores to provide options for medical care, home health
care, preventive medicine, and daily life necessities for
customers.
2. Product Review and Launch Process
(3) Supply Status of Major Raw Materials
The Company’s major product categories, their respective suppliers and supply status are shown
below. The Company receives a regular supply of products.
Major Product Category Suppliers Supply Status
Medical Care Abbott, Zuelli, Kun Yang regular
Healthcare Exactitude, DKSH regular
Biotechnology Health Care FTV, Zuelli, UIC regular
(4) List of Major Suppliers and Clients
1. A list of any suppliers accounting for ten (10) percent or more of the Company's total
amounts of purchases in either of the two (2) previous fiscal years, the amount bought from
each supplier, the percentage of the total amount of purchases accounted for by each
supplier, and an explanation of the reason of increases or decreases in the figures:
The purchase amount of the Company from major suppliers in the past two years has
increased along with revenue scale growth, but the difference has not yet reached 20%.
New
commodity
and market
demand
survey
Trial
category
& store
manager
trial
Collect the
trial
experience
and
questionnaire
Feedback
to the
supplier
for
adjustment
Sell on
the shelf
of the
store
Ⅴ Overview of
Operations
86
2. A list of clients accounting for ten (10) percent or more of the Company's total amount of
sales in either of the two (2) previous fiscal years, the amounts sold to each client, the
percentage of the total amount of sales accounted for by client, and an explanation of the
reason of increases or decreases in the figures:
The Company is a professional medical supplies chain distributor that targets regular
consumers as its main customers. Therefore, the Company has not faced the situation where
clients account for ten (10) percent of the Company’s total amount of sales.
(5) Output volume & value over two (2) years:
The Company is a medical supply chain distributor that focuses on chain development,
product sales, care consultation and drug-use consultation, but does not engage in production
and manufacturing, therefore, the analysis of changes in production volume does not apply..
(6) Sales unit & amount over two (2) years:
Ⅴ Overview of
Operations
87
Ⅲ. The number of employees employed for the two (2) previous fiscal years, and during the
current fiscal year up to the printing date of the Annual Report, their average years of service,
average age, and education level (including the percentage of employees at each level)
Unit: Person; years-old; year; %
Year 2016 2017 Current year to the
31th
March2018
No. of staff
Internal Staff 178 169 169
Retail Salesperson 875 950 941
Total 1,053 1,119 1,110
Average age 27.49 27.68 27.98
Average Seniority 3 3.13 3.49
Educational
Background (%)
Ph.D. 0.00% 0.09% 0.00%
Master Degree 5.79% 5.00% 4.68%
Bachelor Degree 92.12% 91.51% 90.81%
Senior High School 1.99% 3.22% 4.32%
Below Senior High School 0.09% 0.18% 0.18%
Ⅳ.Information of environment-oriented expenditures
Describe the loss (including damages or compensation paid) suffered by the Company
due to environmental pollution incidents that occurred during the previous two (2) fiscal years
and during the current fiscal year up to the printing date of the Annual Report, the total
penalty/fine amount, as well as the Company’s future counter-policies (including measures for
improvement) and possible expenses to be incurred (including possible losses if no preventive
measures are taken, and the penalties and estimated damage compensation amount (if
reasonable estimation cannot be made, explain why): none
Ⅴ. Labor/Management Relations
(1) The status of employee welfare, on-the-job training, employee development training,
retirement procedures and implementation, labor-management coordination and the
protection of employee rights and benefits:
1. Employee welfare measures
The Company not only helps employees apply for labor insurance and national health
insurance (NHI), and provides them employee group insurance, but also organizes trips to
foreign countries and provides employees with health checks. As the well as paying a salary,
the Company also provides individual performance bonuses, bonuses for outstanding store
managers, recruitment bonuses, birthday gifts, holiday gifts, employee wedding and funeral
subsidies, hospitalization subsidies, disaster aid and emergency relief, group recreational
activity subsidies, childcare subsidies, education scholarships, subsidies for obtaining
professional certifications and employee shopping discount, totaling up to NT$1,927,000.
Moreover, the Company distributes quarterly bonuses and year-end bonus based on the
Company’s earnings.
2. Employees engaging in professional development and training
In terms of employees engaging in professional development and training, an
employee is permitted to submit proposals to undergo external training based on job
requirements or business needs. Subsidies for professional development are distributed after
assessing such needs. Employees are required to prepare end-of-training reports in order for
the Company to understand the learning process and progress the employee has made and
evaluate how the training outcomes can be applied to drive the business forward In terms of
education and training, each employee shall involve themselves in personal career
development and promotion plans from the first day on which he or she starts in their
Ⅴ Overview of
Operations
88
position, and shall be assigned a series of education and training courses, including
induction training for new hires, future store manager/executive officer training, and store
manager/team leader training amongst others. Furthermore, the Company shall organize
on-the-job training at the Company’s head office or in retail stores with the purpose of
coaching professional skills and enhancing service excellence among employees so they are
equipped with new knowledge and skills, thus ensuring that employees not only offer the
best-quality service to customers, but also expand upon their individual career path.
3. Employee retirement system
The Company has set aside retirement funds in accordance with the relevant labor
pension system. Retired employees can enjoy various social security benefits and apply for
pension payments in accordance with the Labor Standards Act. As of the 1st July 2005, the
Company has been contributing six (6) percent of the monthly salaries of employees who
opt to participate in the labor pension fund of the Labor Pension Act into their personal
pension accounts at the Bureau of Labor Insurance.
4. Agreement on labor and capital as well as the rights of employees, and maintaining and
measuring their interests:
The Company has established its own work rules, in accordance with which problems
between employer and employees shall be handled. In addition, the Company has
established an employee complaint hotline, for which the Human Resources department is
responsible for answering calls and immediately handling any employee complaints.
Furthermore, the Company organizes labor management meetings on a quarterly basis. Both
employer and employees shall provide a number of proposals to enhance employee rights in
the spirit of cooperation, where mutually-beneficial labor relations take priority.
(2) Any loss suffered by the Company due to labor disputes during the previous two (2) fiscal
years and during the current fiscal year up to the printing date of the Annual Report, and
disclose an estimate of the losses incurred to date and that may be incurred in the future,
and the countermeasures taken or to be taken. If a reasonable estimation cannot be made,
explain why it cannot be made: the Company has not faced any labor disputes during the
fiscal year up to the printing date of the Annual Report.
Ⅵ. Important Agreements
Agreement Counterparty Contracted
Period
Major
Contents
Restrictions
Short-term Loan Bank SinoPac 2017.08~
2018.08
Short-term
Loan
None
Short-term Secured
Loan
Chang Hwa
Bank
2017.11~
2018.10
Short-term
Secured Loan
None
Short-term Loan Far Eastern
Int’l Bank
2017.12~
2018.12
Short-term
Loan
None
Short-term Loan E.SUN BANK 2018.01~
2019.01
Short-term
Loan
None
Long-term Loan Hua Nan Bank 2018.03~
2019.03
Long-term
Secured Loan
None
Medium-Term Loan Far Eastern
Int’l Bank
2017.06~
2019.06
Medium-Ter
m Loan
None
Long-term Secured
Loan
Chang Hwa
Bank
2013.10~
2028.10
Long-term
Secured Loan
None
Long-term Secured
Loan
Cathay United
Bank
2017.01~
2020.01
Long-term
Secured Loan
None
Ⅵ FINANCIAL
STATUS
89
Ⅵ.Financial Status
I. Condensed Balance Sheet and Statement of Comprehensive Income Information for the five (5)
most recent fiscal years, and the names and audited opinions of the attesting CPA is disclosed
(1) Condensed Balance Sheet and Statement of Comprehensive Income
1. Condensed Balance Sheet – International Financial Reporting Standards (IFRS)
(Consolidated)
Unit: NT$ thousands
Year
Item Financial Summary for The Past Five Years
2013 2014 2015 2016 2017
Current assets 832,113 1,166,539 1,226,312 1,294,321 1,409,872
Real Estate, Plant and Equipment 475,641 456,933 460,080 653,952 1,304,802
Intangible assets 3,120 8,518 17,913 14,680 38,202
Other assets 70,910 78,793 70,633 348,252 1,560,532
Total assets 1,381,784 1,710,783 1,774,938 2,311,205 2,903,536
Current liabilities
Before
distribution 723,536 802,177 827,439 1,396,910 1,181,007
After
distribution 811,876 882,945 928,399 1,487,278 (Note)
Non-current liabilities 273,246 276,447 275,811 258,490 845,511
Total liabilities
Before
distribution 996,782 1,078,624 1,103,250 1,655,400 2,026,518
After
distribution 1,085,122 1,159,392 1,204,210 1,745,768 (Note)
Equity attributable to shareholders
of the parent company 380,722 626,855 667,039 652,063 862,770
Capital stock 222,700 252,400 252,400 252,400 282,400
Capital surplus - 204,900 204,900 204,900 390,115
Earnings retained
Before
distribution 155,006 163,771 205,046 205,371 205,215
After
distribution 66,666 83,003 104,086 115,003 (Note)
Other equity interest 3,016 5,784 4,693 -10,608 -14,960
Treasury stock - - - - -
Non-controlling interest 4,280 5,304 4,649 3,742 14,248
Total equity
Before
distribution 385,002 632,159 671,688 655,805 877,018
After
distribution 296,662 551,391 570,728 565,437 (Note)
Note: As of the print date of this annual report, the Company has not yet held the General Shareholders’ Meeting.
Therefore, the figures after dividend distribution are not disclosed.
Ⅵ FINANCIAL
STATUS
90
2. Condensed Statement of Comprehensive Income -IFRS (Consolidated)
Unit: NT$ thousands
Year Financial Summary for The Past Five Years
Item 2013 2014 2015 2016 2017
Operating Revenue 3,366,492 3,606,527 3,880,229 4,109,619 4,324,407
Gross Profit 1,050,301 1,117,964 1,184,450 1,250,944 1,306,766
Operating income (loss) 117,868 104,746 138,136 106,894 113,656
Non - operating Revenue and Expenses 11,921 16,116 12,100 18,056 -1,572
Income Before Tax 129,789 120,862 150,236 124,950 112,084
Profit from Continuing Operations 129,789 120,862 150,236 124,950 112,084
Loss from Discontinued Operations - - - - -
Net income(loss) 103,308 96,927 121,193 101,091 88,795
Other Comprehensive Income (Income
After Tax) 2,147 1,470 -896 -16,014 -4,868
Total Comprehensive Income 105,455 98,397 120,297 85,077 83,927
Net Income Attributable to
Shareholders of the Parent Company 104,991 98,403 121,848 101,998 90,728
Net Income attributable to
Non-controlling Interest -1,683 -1,476 -655 -907 -1,933
Comprehensive Income attributable to
Shareholders of the Parent Company 107,138 99,873 120,952 85,984 85,860
Comprehensive Income attributable to
Non-controlling Interest -1,683 -1,476 -655 -907 -1,933
Earnings per Share (EPS) 4.71 4.04 4.83 4.04 3.29
Ⅵ FINANCIAL
STATUS
91
3. Condensed Balance Sheet – Republic of China General Accepted Accounting Principles
(R.O.C. GAAP) (Consolidated)
Unit: NT$ thousands
Year
Item
Financial Summary for The Past Five Years
2013 2014 2015 2016 2017
Current assets 765,242 1,069,886 1,143,108 1,189,988 1,209,054
Funds & Investment 61,660 85,709 72,572 343,408 412,669
Plant Assets 456,300 436,417 442,946 443,900 1,092,565
Intangible assets 3,084 8,492 17,899 14,678 8,233
Other assets 67,583 73,944 61,843 275,374 112,563
Total assets 1,353,869 1,674,448 1,738,368 2,267,348 2,835,084
Current liabilities
Before
distribution 702,112 774,021 799,087 1,360,094 1,130,993
After
distribution 790,452 854,789 900,047 1,450,462 (Note)
Long-term liabilities 190,000 186,346 172,949 158,333 741,251
Other liabilities 81,035 87,226 99,293 96,858 100,070
Total liabilities
Before
distribution 973,147 1,047,593 1,071,329 1,615,285 1,972,314
After
distribution 1,061,487 1,128,361 1,172,289 1,705,653 (Note)
Capital stock 222,700 222,700 252,400 252,400 282,400
Capital surplus - 204,900 204,900 204,900 390,115
Retaining earnings
Before
distribution 155,006 163,771 205,046 205,371 205,215
After
distribution 66,666 83,003 104,086 115,003 (Note)
Unrealized Gain or Loss on
Financial Instruments - - - - -
Other equity interest 3,016 5,784 4,693 (10,608) (14,960)
Net Loss Unrecognized as
Pension Cost - - - - -
Total amount of
shareholders’ equity
Before
distribution 380,722 626,855 667,039 652,063 862,770
After
distribution 292,382 546,087 566,079 561,695 (Note)
Source: Consolidated financial reports of each year reviewed and audited by the certified public accountants
(CPA)
Ⅵ FINANCIAL
STATUS
92
(4)Condensed Balance Sheet –IFRS(Individual) Unit: NT$ thousands
Year
Item
Financial Summary for The Past Five Years
2013 2014 2015 2016 2017
Operating Revenue 3,292,438 3,516,317 3,760,414 3,975,722 4,184,969
Gross Profit 1,026,235 1,088,987 1,148,914 1,166,648 1,258,930
Operating Income (loss) 136,527 117,406 150,782 120,619 134,291
Non - operating Revenue and
Expenses (5,055) 3,858 (920) 4,250 (21,069)
Income Before Tax 131,472 121,264 149,862 124,869 113,222
Profit from Continuing Operations 131,472 121,264 149,862 124,869 113,222
Loss from Discontinued
Operations - - - - -
Net income(loss) 104,991 98,403 121,848 101,998 90,728
Other Comprehensive Income
(Income After Tax) 2,147 1,470 (896) (16,014) (4,686)
Total Comprehensive Income 107,138 99,873 120,952 85,984 85,860
Net Income Attributable to
Shareholders of the Parent
Company
- - - - -
Net Income attributable to
Non-controlling Interest - - - - -
Comprehensive Income
attributable to Shareholders of the
Parent Company
- - - - -
Comprehensive Income
attributable to Non-controlling
Interest
- - - - -
Earnings per Share (EPS) 4.71 4.04 4.83 4.04 3.29
(2) Name of the CPAs and their audit opinion over the five (5) most recent fiscal years
Year Accounting Firm Accountant Audit Opinion
2013 Deloitte Taiwan Hsieh, Ming-Chung,Chen, Hui-Ming Unqualified opinion
2014 Deloitte Taiwan Chen, Hui-Ming,Weng, Po-Jen Unqualified opinion
2015 Deloitte Taiwan Chen, Hui-Ming,Weng, Po-Jen Unqualified opinion
2016 Deloitte Taiwan Chen, Hui-Ming,Weng, Po-Jen Unqualified opinion
2017 Deloitte Taiwan Chen, Hui-Ming,Weng, Po-Jen Unqualified opinion
Note1: Financial statements in the preceding years were audited by other accountant.
Ⅵ FINANCIAL
STATUS
93
II. Financial Summary of The Past Five Years
(1) Financial Analysis -Based on the IFRS (Consolidated):
Unit: Thousand NTD
Year Financial Summary for The Past Five Years
Item 2013 2014 2015 2016 2017
Financial structure
(% )
Debt Ratio 72.14 63.05 62.16 71.62 69.79
Ratio of long-term capital to real estate, plant
and equipment 138.39 198.85 205.94 139.81 132.01
Solvency %
Current ratio 115.01 145.42 148.20 92.66 119.38
Quick ratio 56.05 75.39 75.23 42.49 57.58
Interest earned ratio (times) 49.3 38.25 47.99 40.27 10.92
Operating
performance
Accounts receivable turnover (times) 93.71 93.38 85.29 54.43 40.44
Average collection days 4 4 4 7 9.02
Inventory turnover (times) 5.56 5.16 4.82 4.66 4.39
Accounts payable turnover (times) 3.89 4.23 4.44 3.84 3.37
Average days of sales 66 71 76 78 83.14
Real estate, plant and equipment turnover
(times) 7.21 7.73 8.46 7.38 4.42
Total assets turnover (times) 2.38 2.33 2.23 2.01 1.66
Profitability
Return on total assets (%) 7.46 6.44 7.11 5.08 33.77
Return on stockholders' equity (%) 30.19 19.06 18.59 15.23 11.59
Pre-tax income to paid-in capital (%) 58.28 47.89 59.52 49.50 39.69
Net profit ratio (%) 3.07 2.69 3.12 2.46 2.05
Earnings per share (NT$ in dollars) 4.71 4.04 4.83 4.04 3.29
Cash flow
Cash flow ratio (%) 9.44 10.50 17.36 24.04 16.11
Cash flow adequacy ratio (%) 72.74 60.31 66.30 45.68 33.97
Cash reinvestment ratio (%) 5.23 -0.35 5.13 18.79 4.9
Leverage Operating leverage 7.25 8.93 6.9 9.33 8.57
Financial leverage 1.02 1.03 1.02 1.03 1.11
‧ During this period, the turnover rate of accounts receivable was low, mainly due to the increased
revenue of the e-commerce business, and the payment request period was longer.
‧ The proportion of long-term funds in real estate, plant, and equipment decreased, mainly because
the real estate amount increased due to the purchase of logistics warehouses, resulting in a decline
in the proportion of long-term funds to real estate.
‧ The increase in the current ratio was caused by the repayment of short-term borrowings in 2017.
‧ The decrease in the interest guarantee multiple was caused by the increase in interest expenses of
long-term borrowings and corporate bonds issued in 2017.
‧ The decreased cash flow ratio and current investment ratio is the result of increased capital
expenditures due to land acquisition in 2017.
Ⅵ FINANCIAL
STATUS
94
(2) Financial Analysis -Based on IFRS (Individual): Year
Financial Summary for The Past Five Years
Item 2013 2014 2015 2016 2017
Financial
structure (% )
Debt Ratio 71.88 62.56 61.63 71.24 69.57
Ratio of long-term capital to real estate, plant
and equipment 142.84 206.32 212.05 204.38 155.97
Solvency %
Current ratio 108.99 138.22 143.05 87.49 106.9
Quick ratio 51.14 68.19 69.97 37.76 44.5
Interest earned ratio (times) 49.93 38.38 47.96 40.24 11.05
Operating
performance
Accounts receivable turnover (times) 89.77 90.19 84.5 54.63 40.71
Average collection days 4 4 4 7 9
Inventory turnover (times) 5.63 5.37 4.86 4.68 4.46
Accounts payable turnover (times) 3.86 4.40 4.43 3.89 3.41
Average days in sales 65 68 75 78 82
Real estate, plant and equipment turnover
(times) 7.39 7.88 8.55 8.97 5.45
Total assets turnover (times) 2.37 2.32 2.2 1.99 1.64
Profitability
Return on total assets (%) 7.71 6.68 7.3 5.22 3.92
Return on stockholders' equity (%) 31.04 19.53 18.83 15.46 11.98
Pre-tax income to paid-in capital (%) 59.04 48.04 59.37 49.47 40.09
Net profit ratio (%) 3.19 2.80 3.24 2.57 2.17
Earnings per share (NT$ in dollars) 4.71 4.04 4.83 4.04 3.29
Cash flow
Cash flow ratio (%) 10.27 11.93 18.26 23.82 14.08
Cash flow adequacy ratio (%) 65.67 55.46 61.95 41.73 27.05
Cash reinvestment ratio (%) 5.88 0.36 5.49 15.35 3.88
Leverage Operating leverage 6.38 7.65 6.21 7.84 6.97
Financial leverage 1.02 1.03 1.02 1.03 1.09
**The calculation formulae used for financial analysis are as follows:
1. Financial structure
(1) Ratio of liability to asset = total liability / total asset.
(2) Ratio of long-term capital to real estate, plant and equipment = (total equity + non-current liability) / real estate,
plant and equipment net amount.
2. Solvency
(8) Current ratio = current asset / current liability.
(9) Quick ratio = (current asset – inventory – prepaid expenses) / current liability.
(10) Interest earned ratio = net profit before income tax and interest expenses / current interest expenses.
3. Operating ability
(1) Accounts payable (including accounts receivable and notes receivable caused by business) turnover ratio = net
sales / average accounts receivable (including accounts receivable and notes receivable caused by business)
balance.
(2) Average collection days = 365 / accounts payable turnover ratio.
(3) Inventory turnover ratio = sales cost / average inventory.
(4) Accounts payable (including accounts payable and notes payable caused by business) turnover ratio = sales cost /
average accounts payable (including accounts payable and notes payable caused by business) balance.
Ⅵ FINANCIAL
STATUS
95
(5) Average days in sale = 365 / inventory turnover ratio.
(6) Real estate, plant and equipment turnover ratio = net sales / average real estate, plant and equipment net amount.
(7) Total assets turnover ratio = net sales / average total assets.
4. Profitability
(1) Return on assets = (after-tax profit and loss + interest expense × (1 – tax rate)) / average total assets.
(2) Return on equity = after-tax profit and loss / average total equity.
(3) Net profit ratio = after-tax profit and loss / net sales.
(4) Earnings per Share (EPS) = (equity attributable to shareholders of parent company – preference dividend) /
weighted average issued share number. (Note 4)
5. Cash flow
(1) Cash flow ratio = net cash flow of operations activity / current liability.
(2) Net cash flow adequacy ratio = net cash flow of operating activity in recent five years / recent five years (capital
expenditure + inventory increase + cash dividend).
(3) Cash reinvestment ratio = (net cash flow of operating activity - cash dividend) / (real estate, plant and equipment
gross + long-term investment + other non-current asset + working capital). (Note 5)
6. Leverage:
(1) Operating leverage = (net operating revenue – changed Operating costs and expense) / operating profit. (Note 6).
(2) Financial leverage = operating profit / (operating profit – interest expense).
III. Supervisors' or Audit Committee's Report on Financial Statements for the previous fiscal year:
refer to page 114-115
IV. The Financial Statement for the most recent fiscal year, including the Auditor's Report prepared
by an accountant and the Two-year Comparative Balance Sheet, the Statement of
Comprehensive Income, the Statement of Changes in Equity, the Cash Flow Chart, and any
related footnotes or attachments
: refer to pages 116-125
V. Recent Financial Statements and Reports of Independent Accountants of the parent company
: none
VI. If the Company or its affiliated companies have experienced financial difficulties in the
previous fiscal year or during the current fiscal year up to the printing date of the Annual
Report, the Annual Report shall explain how any difficulties will affect the company's financial
situation
: none
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
96
Ⅶ. A review and analysis of the company's financial condition
and operational results, and a list of risks
I. Analysis of Financial Status
The Annual Report shall list the main reasons for any material change to the company's
assets, liabilities, or equity during the previous 2 fiscal years, and describe the effect
thereof as shown below:
(1) Financial Status – IFRS (Consolidated)
Unit: NT$ thousands ;%
Year 2016 2017
Difference
Item Amount %
Total current assets 1,294,321 1,409,872 115,551 8.93%
Investment under equity
66,902 17,870 -49,032 -73.29%
Real Estate, Plant and Equipment 653,952 1,304,802 650,850 99.53%
Computer software costs 14,680 38,202 23,522 160.23%
Other assets 281,350 132,790 -148,560 -52.80%
Total assets 2,311,205 2,903,536 592,331 25.63%
Total current liabilities 1,396,910 1,181,007 -215,903 -15.46%
Long-term liabilities 158,333 741,251 582,918 368.16%
Other liabilities 100,157 104,260 4,103 4.10%
Total liabilities 1,655,400 2,026,518 371,118 22.42%
Capital 252,400 282,400 30,000 11.89%
Additional invested capital 204,900 390,115 185,215 90.39%
Retained earnings 205,371 205,215 -156 -0.08%
Other Equities -10,608 -14,960 -4,352 41.03%
Non-controlling interests 3,742 14,248 10,506 280.76%
Total Equity 655,805 877,018 221,213 33.73%
Reasons for such changes (the change before and after the period is greater than 20%, and the
amount exceeds NT$10 million):
1. Increase in the real estate, plant, and equipment: primarily due to land purchases in 2017.
2. Decrease in other assets: primarily due to equipment completion acceptance and the
reduction of prepayments for equipment.
3. Increase in long-term liabilities: primarily due to the issuance of corporate bonds and
long-term borrowings.
4. Increase in capital reserves: primarily due to cash increment premium and convertible
corporate bond evaluation in 2017.
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
97
(2) Financial Status – IFRS (Individual)
Unit: NT$ thousands
Year
2016 2017
Difference
Item Increase (decrease)
Amount %
Total current assets 1,189,988 1,209,054 19,066 1.60%
Investment under equity method 343,408 412,669 69,261 20.17%
Real Estate, Plant and Equipment 443,900 1,092,565 648,665 146.13%
Computer software costs 14,678 8,233 -6,445 -43.91%
Other assets 275,374 112,563 -162,811 -59.12%
Total assets 2,267,348 2,835,084 567,736 25.04%
Total current liabilities 1,360,094 1,130,993 -229,101 -16.84%
Long-term liabilities 158,333 741,251 582,918 368.16%
Other liabilities 96,858 100,070 3,212 3.32%
Total liabilities 1,615,285 1,972,314 357,029 22.10%
Capital 252,400 282,400 30,000 11.89%
Additional invested capital 204,900 390,115 185,215 90.39%
Retained earnings 205,371 205,215 -156 -0.08%
Other Equities -10,608 -14,960 -4,352 41.03%
Total Equity 652,063 862,770 210,707 32.31%
Reasons behind the changes over the previous two (2) fiscal years (where the difference
percentage exceeds twenty (20) percent and the difference amount exceeds NT$10 million):
1. Increase in the real estate, plant, and equipment: primarily due to land purchases in 2017.
2. Decrease in other assets: primarily due to equipment completion acceptance and the
reduction of prepayments for equipment.
3. Increase in long-term liabilities: primarily due to the issuance of corporate bonds and
long-term borrowings.
4. Increase in capital reserves: primarily due to cash increment premium and convertible
corporate bond evaluation.
(3) Effect of major changes to the financial position in the previous two (2) fiscal years and related
countermeasures:
The changes to the financial position in the previous two (2) fiscal years have no
significant impact on the Company. Future working capital arising from operational activities
and part of the funds obtained from financial institutions shall sufficiently cover the
operational needs of the Company.
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
98
Ⅱ.Financial Performance (1) Main reasons behind major changes in operations revenues, operations income or income
before tax during the previous two (2) fiscal years
1. Comparative Analysis of Operational Performance in the Previous Two (2) Fiscal
Years – IFRS (Consolidated)
Unit: NT$ thousands; %
Year
Item 2016 2017 Increase (decrease)
Amount Difference %
Operations Revenue 4,109,619 4,324,407 214,788 5.23%
Operations costs 2,858,675 3,017,641 158,966 5.56%
Gross Profit 1,250,944 1,306,766 55,822 4.46%
Operations expenses 1,144,050 1,193,110 49,060 4.29%
Net Operations Profit (Loss) 106,894 113,656 6,762 6.33%
Non-Operations Revenue and
Expenses 18,056 -1,572 -19,628 -108.71%
Net Profit (Loss) Before Tax 124,950 112,084 -12,866 -10.30%
Income Tax Benefits (Expenses) (23,859) -23,289 570 -2.39%
Net Profit (Loss) 101,091 88,795 -12,296 -12.16%
Total Comprehensive Income 85,077 83,927 -1,150 -1.35%
Reasons behind the changes over the previous two (2) fiscal years (where the difference percentage
exceeds twenty (20) percent and the difference amount exceeds NT$10 million):
1. Increase of net operating income (loss): primarily due to increasing operation revenue and rising
profits.
2. Increase of net income (loss) before tax: primarily due to increasing operation revenue, while both
the operating expense and non-operating expenses increased, which caused profits to decline.
3. Increase of net income (loss) after tax: primarily due to increasing operation revenue, while both
the operating expense and non-operating expenses increased, which caused profits to decline.
4. Total comprehensive income: primarily due to increasing operation revenue, while both the
operating expense and non-operating expenses increased, which caused profits to decline.
5. Increase in non-operating expenses: primarily due to increased bank loans and corporate bonds
issuance, which caused the financial cost to increase.
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
99
2. Comparative Analysis of Operations Performance in the Previous Two (2) Fiscal Years –
IFRS (Individual)
Unit: NT$ thousands
Year
Item 2016 2017 Increase (decrease)
Amount Difference %
Operations Revenue 3,975,722 4,184,969 209,247 5.26%
Operations costs 2,809,074 2,926,039 116,965 4.16%
Gross Profit 1,166,648 1,258,930 92,282 7.91%
Operations expenses 1,046,029 1,124,639 78,610 7.52%
Net Operations Profit (Loss) 120,619 134,291 13,672 11.33%
Non- Operations Revenue and
Expenses 4,250 -21,069 -25,319 -595.74%
Net Profit (Loss) Before Tax 124,869 113,222 -11,647 -9.33%
Income Tax Benefits (Expenses) (22,871) -22,494 377 -1.65%
Net Profit (Loss) 101,998 90,728 -11,270 -11.05%
Total Comprehensive Income 85,984 85,860 -124 -0.14%
Reasons behind the changes over the previous two (2) fiscal years (where the percentage difference
exceeds twenty (20) percent and the amount difference exceeds NT$10 million):
1. Increase in property, plant and equipment: mainly due to acquisition of land in 2017.
2. Reduction in other assets: mainly due to equipment completion acceptance, prepaid
equipment payments decline.
3. Increase in long-term liabilities: mainly due to issuance of corporate debt and long-term
borrowing.
4. Capital reserves increase: mainly due to cash premium and convertible corporate debt
evaluation.
(2) Sales volume forecast and the basis thereof, and describe the effect on the Company's
financial operations and countermeasures to be taken:
The Company’s industry is still in the growth stage, and the Company shall pay
attention to the environment and market trends of the industry, expand the Company’s
market share and enhance profitability. It is expected that the Company will manage to
maintain growth of sales volume in the years to come.
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
100
Ⅲ.Cash Flow
(1) Cash Flow Analysis for the Previous Fiscal Year
Estimated
Cash and
Cash
Equivalents,
Beginning of
Year
Estimated
Net Cash
Flow from
Operation
Activities
Estimated
Cash Outflow
(Inflow)
Effect of
Exchange
Rate
Cash
Surplus
(Deficit)
Leverage of Cash
Surplus (Deficit)
Investment
Plans
Financing
Plans
469,077 190,254 59,815 (543) 528,892 - -
Analysis of change in cash flow in 2017:
(1) Operations activities: net cash inflow 190,254,000, mainly due to cash income derived from
continuous profit earnings.
(2) Investment activities: net cash outflow 568,133,000, mainly due to the procurement of real estate
and equipment, etc. (3) Financing activities: net cash inflow 438,237,000, mainly due to the increase in loans.
(2) Improvement plan for illiquidity: no illiquidity
(3) Cash flow analysis for the coming year:
Estimated Cash and
Cash Equivalents,
Beginning of Year
(1)
Estimated Net
Cash Flow from
Operating
Activities (2)
Estimated
Cash Outflow
(Inflow) (3)
Cash Surplus
(Deficit)
(1)+(2)-(3)
Leverage of Cash
Surplus (Deficit)
Investment
Plans
Financing
Plans
528,892 236,925 (111,891) 653,926 - -
Cash flow analysis for the coming year:
Operations activities: Expected to experience a growth in revenue, resulting in net cash inflow from
operations activities in 2018
Investment activities: Expected to continuously expand retail stores, purchase fixed assets and acquire
a second logistics center, hence resulting in a net cash outflow in 2018
Financial activities: Expected to increase cash capital due to the acquisition of a second logistics
center, issue corporate bonds and take on long-term loans, hence resulting in a
net cash outflow in 2018
Ⅳ. Effect upon financial operations of any major capital expenditures during the previous fiscal
year: None
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
101
Ⅴ. Investment Policies, Main Reasons for Investment Gains or Losses and Related
Counter-Measures, Investment Plan for Next Year
Description
Company
Income
summary(NT$
thousands)
Listed as investment
loss of current
period(NT$ thousands)
ABOVE ADVANCE LIMITED USD10,898
Is a holding company
of re-invested business
of the company
-818 -818
CAYMAN MEDFIRST GROUP LIMIED USD10,898
Is a holding company
of re-invested business
of the company
-809 -809
Fujian MedFirst Healthcare Services, Inc. USD800
Develop market of
domestic demands in
mainland
2,347 2,347
Nanjing MedFirst Healthcare Services, Inc.USD2,115
RMB1,000
Develop market of
domestic demands in
mainland
-307 -307
Shanghai MedFirst Healthcare Services, Inc.USD1,550
RMB50,700
Develop market of
domestic demands in
mainland
-423 -423
Shanghai An gu Medical Devices Company Limited RMB2,700
Develop market of
domestic demands in
mainland
491 491
Hangzhou An gu Healthcare Services, Inc. RMB1,500
Develop market of
domestic demands in
mainland
1,380 1,380
1.Proactively develop
business to bring up sales
numbers and growth of
revenue.
2.Proactively contract
dealers so as to expand
sales channels.
3.Proactively hold seminars
at companies and hospitals.
Exactitude Biotech Co., Ltd. NTD10,000Medical Supply
Retailer926 1233
Mainly because of the cost
of product research and
development and clinical
experience have increased.
Continue the development
of new product.
Hsing Chou Healthcare Co., Ltd. NTD86,100Management
consultancy services450 1,273
Mainly because it still at the
stage of Business
development
Stabilize expenditures of
pharmacies and elevate
revenues.
New Zuelling Co., Ltd. NTD27,756Centralized Dispensing
Service-18,292 -7,317
Mainly because it still at the
stage of Business
development
Propose methods to
increase incomes and
reduce expenditures so as
to mitigate expenditures.
Baodean Co., Ltd NTD27,756Distribution of Foreign
medical products3,250 -14,660
Mainly because it still at the
stage market development
Proactively develop
business to bring up sales
numbers and growth of
revenue.
Investment plan for one year in the future:
1.Mainly associated with the expansion of shops in mainland China shall be carried on to develop business and achieve scale merit. And development of shops in hospitals shall be done proactively.
2.Other re-invested companies shall propose capital increase to the company depending on operating requirements. The company shall proceed with assessment of related investment and approval
procedures.
Mainly because scale
economy was not achieved
by number of channels
within re-invested business
in mainland China thus
operating performance was
not elevated which caused
the operating scale of re-
invested business in
mainland China to be
unable to afford daily
operating expenditures and
losses.
Description Improvement scheme
Unit: NT$ thousands
Taiwan Trim Co., Ltd.
Beijing MedFirst Healthcare Services, Inc.
Original
investment
amount.
Policy
Main reasons for profits or losses
1.A logistics warehouse
was set up in Shanghai in
order to seek suppliers of
good commodities at fair
prices and reduce purchase
costs.
2.Cooperate and negotiate
with large national or
central enterprises in hope
that quality business
locations can be obtained
to expand channels of new
shops.
NTD10,000 Water Ionizer Seller -1,965 -983
Mainly because it still at the
stage of market
development
RMB2,000
Develop market of
domestic demands in
mainland
312 312
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
102
Ⅵ. Risk management assessment during the previous fiscal year or during the current fiscal year
up to the printing date of the Annual Report
(1) Effects of changes to interest rates, foreign exchange rates and inflation of corporate
finance, and future response measures:
Unit: NT$ thousands
Item
2016 2017
Amount Ratio over
revenue % Amount
Ratio over
revenue %
Interest revenue 2,204 0.05 1,041 0.02
Interest expense 3,182 0.08 11,299 0.26
Net of gain (loss) on exchange (1,026) (0.02) (386) (0.01)
1. Changes to interest rates
The interest incomes of the company and subsidiaries were 2,204,000 and
1,041,000 in 2016 and 2017, accounting for 0.05% and 0.02% of revenue of each
respective year. Interest expenses were 3,182,000 and 11,299,000 in 2016 and
2017, accounting for 0.08% and 0.26% of revenue respectively. The percentages
of the annual interest expenses and income over revenue were very small and
therefore were insignificant to the operations of the Company.
The Company has executed stable and conservative use of funds, whereby
cash is deposited in banks to acquire a fixed deposit yield. The Company’s
finance department has established and maintained good relationships with banks,
and continuously acquires information regarding changes to interest rates to
analyze and interpret future interest rate trends, thus adjusting interest rates of
loans accordingly. The Company shall accordingly adjust how it uses funds based
on changes to interest rates in the future.
2. Changes to foreign exchange rates
The Company’s losses recognized was NT$1,026,000 in 2016 and
NT$386,000 in 2017, which accounted for 0.96% and 0.34% of the Company’s
operational profits respectively, as well as 0.82% and 0.34% of the Company’s
net income before tax respectively, demonstrating that these percentage values are
not very impacting. The Company’s sales and purchases of products were mostly
quoted in New Taiwan dollars (NT$), therefore international exchange rate
fluctuations have a limited effect on the Company’s profit and losses.
3. Inflation
Due to the increase of in material costs in recent years, the overall economic
environment has shown an inflation trend. However, such inflation has had no
immediate significant impact yet. Furthermore, the Company will continue to
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
103
watch fluctuations in material market prices, maintain good relationships with
suppliers, and be flexible with regard to adjusting prices in accordance with the
cost of its various suppliers. By doing so, any significant impact caused by
inflation can be avoided.
(2) Policies, main causes of gains or losses and future response measures with respect to
high-risk, high-leveraged investments, lending or endorsement guarantees, and
derivatives transactions:
The Company and its subsidiaries carefully evaluate all of its investments and
manage such matters in accordance with the “Procedures for the Acquisition or Disposal
of Assets”. The Company does not engage in any high risk or high leverage investments.
The company has also established the “Procedures for Fund Lending to Others” and the
“Procedures for Endorsements and Guarantees” in accordance with all the stipulations of
relevant regulations. The Company is endorsed as of the printing date of this annual
report in 2017 and absolutely holds the subsidiary of Shanghai MedFirst Healthcare
Services, Inc. with guarantee provided in December of 2017.
(3) Research and development work to be carried out in the future, and further
expenditures expected for research and development work:
The Company is a professional medical supply chain distributor, but has yet to
establish a R&D department. Therefore, the Company has no expenses related to R&D.
Should there be a need for the Company to carry out R&D activities due to the developing
needs of the Company, it shall do so only following careful deliberation and consideration
as to whether R&D would fit within the Company as it stands to protect the interests of
the original shareholders.
(4) Effects on financial operations by domestic or overseas key policies and Article of law, and
related counter-measures.
There is no important policy or changes to laws that affect the finances or businesses
of the company and its subsidiaries. In addition to collecting and evaluating the effects of
important domestic policies and changes to laws on our finances and businesses in the
future, we will consult relevant professionals in the field to fully grasp external
information and adopt corresponding measures as deemed appropriate.
(5) Effects on financial operations by new technology and related
counter-measures:
The company always seizes opportunities from changes in the industry and to market
trends pays close attention to relevant technological development to understand the
preference of consumers and introduce products satisfactory to the general market. As of
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
104
the date of printing of the Annual Report, there is no important technological change or
change to the industry that is significantly affecting our finances or businesses.
(6) The impact of changes to the corporate image, corporate risk management, and
the Company’s response measures:
The company has been devoted to maintaining its corporate image over the years.
We first created the return and replacement service within 7 days, implemented the
valuable product recycling service, home delivery service, 24-hour customer service
hotline, the “FirstMed e Present” application, all of which are unique services. The
company also carries the branding of “your family health administrator”, which is valued
by customers and is reported in a good light in the media. It is also helps promote the
positive image of the company. The company did not have any business management
crisis due to the change of the corporate image in 2017 and had no such difficulties on the
date of printing of the Annual Report.
(7) Expected benefits from, risks relating to and response to merger and acquisition
plans:
The company and subsidiaries have no plan to acquire another company. However,
should an acquisition plan be created in future, the company will consider the impact such
a merger or acquisition would have on the Company and would strive to take every effort
possible to protect the rights of the original shareholders.
(8) Expected benefits from, risks relating to and response to factory expansion
plans:
The Company is a professional medical supply chain distributor, the main business
of which consists of selling products through its retail stores. The Company, therefore, has
no manufacturing plan or production facilities. The Company shall open new retail stores
in accordance with the Company’s retail store expansion plan, and carry out careful
deliberation with regard to its retail store expansion plan to consider whether the
expansion would work in favor of the Company to protect the interests of the original
shareholders.
(9) Risks relating to and response to centralized purchases or sales:
The Company is a professional medical supply chain distributor, the stock of which
is purchased by the Company from local and foreign sources and does not come from one
centralized source. Furthermore, most of the Company’s suppliers have established
long-term partnerships with the Company, where both the suppliers and the Company
have signed sales and purchase agreements. Therefore, there is no risk arising from
purchasing of stock from one centralized source. In addition, the Company’s sales target
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
105
is the general consumer, from which no further issue arises in terms of purchasing stock
from a single centralized supplier.
(10) Effects of, risks relating to, and response to large share transfers or changes to shares held
by directors, supervisors, or shareholders with shareholdings of over 10%: none
(11) Effects of, risks relating to, and response to changes in management rights:
As of the 16th
April 2018, all directors hold between them the ratio of 39.25% of
total shares of the Company. The Company’s directors and employees have a strong
mission to the Company as they work together to run the Company in the long term.
Moreover, the employees identify with the development direction of the Company and so
the Company has maintained a good operating performance over the past few years. The
Company shall uphold its firm and steady business philosophy and execute good
management decisions so that operations and profits can continue to increase and grow
and to win over the shareholders’ recognition of the work of the management team. In
conclusion, the Company’s ownership has been relatively stable and the Company has yet
to experience a large quantity of shares being transferred to another party or changing
hand that causes an upset of Company ownership, bringing with it risks and
potentially-damaging changes (as of the date of printing of the Annual Report).
(12) Matters of litigation or non-litigation:
1. Any final judgments or lawsuits in progress, non-litigious or administrative litigation of
the company in the previous two years, as of the printing date of the Annual Report, the
results of which may have a significant effects on shareholders’ equity or securities price,
facts under dispute, the start date of lawsuits, the main parties involved and current
management status are thus disclosed: none.
2. Major ongoing lawsuits, cases of non-litigation or administrative lawsuits caused by the
Company’s director, supervisor, general manager, the actual head, major shareholder who
holds more than 10% of the shares or a subsidiary company by the date of printing of the
Annual Report, and matters that may have a major effect on shareholder’s equity or
values of securities: none.
3. Occurrence of any event set forth under Article 157 of the Securities and Exchange Act
that involves a company director, supervisor, its general manager, or any major
shareholder with a stake of more than 10% that occurred in the previous two fiscal years
or during the current fiscal year up to the date of printing of the Annual Report with
details of how the Company is currently handling the matter: none.
(13) Other significant risks and response measures: none
Ⅶ A review and analysis of the
company's financial condition and
operational results, and a list of risks
106
Ⅶ. Other important matters
: None.
Ⅷ Special
Events
107
Ⅷ.Special Events
Ⅰ.Relevant information on affiliate enterprises
(一) Affiliate enterprises consolidated operations report
1. Organizational chart of affiliates
Shanghai Angu Medical
Equipment Ltd. (Note 3)
Hangzhou An gu Medical
Equipment Ltd. (Note 4)
100%
Shanghai MedFirst Healthcare
Services, lnc. (Note 1)
82.81% 81.72% 18.28%
100%
CAYMAN MEDFIRST GROUP
LIMITED
100%
11.46%
Beijing MedFirst Healthcare
Services, lnc. (Note 5)
Nanjing MedFirst Healthcare
Services, lnc. (Note 6)
Exactitude
Biotech
Co., Ltd.
Fujian
MedFirst
Healthcare
Services, lnc.
100% 100%
New
Zuelling
Co., Ltd.
Taiwan
Trim Co.,
Ltd. (Note
2)
Hsing
Chou
Healthcare
Co., Ltd.
MedFirst Healthcare Services,
lnc.
45.32% 40% 50%
ABOVE ADVANCE LIMITED
100%
100% 5.73%
Ⅷ Special
Events
108
2. Basic Information of Affiliated Companies
Unit: NT$ thousands
Company Date of
Establishment Address
Invested
Capital
Major Business or
Products
ABOVE ADVANCE
LIMITED 2005/07/28
Offshore Chambers, P.O.Box217,Apia,Samoa
USD 10,898 Investment Holdings
Company
CAYMAN MEDFIRST
GROUP LIMITED 2005/09/27
Floor 4, Willow House, Cricket Square, P O Box 2804, Grand Cayman KY1-1112, Cayman Islands.
USD 10,898 Investment Holdings
Company
Nanjing MedFirst Healthcare
Services, Inc. 2006/02/28
No. 5, Room 1506, Block 2,
Junlin International
Building, Guangzhou Rd,
Gulou District, Nanjing City
USD 2,440 Medical Supply
Retailer
Shanghai MedFirst
Healthcare Services, Inc. 2009/09/11
No. 2368, Level 16, Unit B,
Zhongshan West Rd, Xuhui
District, Shanghai City
USD 9,294 Medical Supply
Retailer
Fujian MedFirst Healthcare
Services, Inc. 2010/08/19
No. 123, B1 Floor, Xinyang
Industrial Zone, Haicang
District, Xiamen City
USD 800 Medical Supply
Retailer
Taiwan Trim Co., Ltd. 2012/04/20 4F, No. 1, Ln. 108, Fuxing 1st Rd., Guishan Dist., Taoyuan City
NTD20,000 Water Ionizer Seller
Exactitude Biotech Co., Ltd. 2012/05/03 4F, No. 1, Ln. 108, Fuxing 1st Rd., Guishan Dist., Taoyuan City
NTD10,000 Medical Supply
Retailer
Shanghai An gu Medical
Devices Company Limited 2014/10/29
No. 9506, Unit No. 101
South 5, Humin Rd, Xuhui
District, Shanghai City
RMB2,700 Medical Supply
Retailer
Hangzhou An gu Healthcare
Services, Inc. 2014/11/07
No. 605, Room 1508,
Zhongshan North Rd,
Xiacheng District,
Hangzhou City
RMB1,500 Medical Supply
Retailer
Beijing MedFirst Healthcare
Services, Inc. 2015/04/13
No. 168, Block 2, Room A,
Litang Rd, Tianbei Street,
Changping District, Beijing
City
RMB2,000 Medical Supply
Retailer
Hsing Chou Healthcare Co., Ltd. 2016/05/25
3 F-1, No. 1, Ln. 108, Fuxing 1st Rd., Wenhua Vil., Guishan Dist., Taoyuan City
NTD95,000 Management
consultancy services
New Zuelling Co., Ltd. 2013/12/17 12 F, No. 2, Sec. 3, Minquan E. Rd., Zhongshan Dist., Taipei City
NTD69,390 Centralized
Dispensing Service
Baodean Co., Ltd. 2017/05/12 3 F, No. 94, Fuxing 1st Rd., Guishan Dist., Taoyuan City 33375, Taiwan
NTD10,000
Overseas medical supply brand distribution
Ⅷ Special
Events
109
3. Description of the area of business and dealings of the industries covered by the business operations
of all affiliates where a business connection exists with the Company: medical supplies, healthcare,
and biotechnological healthcare retail products.
4. Directors, Supervisors and Managerial Officers of Affiliated Companies Unit: Shares
Company Title Name or Representative Shareholdings
Share % ABOVE ADVANCE LIMITED Director Chen, Li-Ju 4,065,575 100%
CAYMAN MEDFIRST GROUP
LIMITED Director Chen, Li-Ju, Tsai, Te-Chung 4,065,575 100%
Nanjing MedFirst Healthcare Services,
Inc.
Executive
Director Tsai, Te-Chung - 100%
Shanghai MedFirst Healthcare
Services, Inc.
Executive
Director Tsai, Te-Chung - 100%
Fujian MedFirst Healthcare Services,
Inc.
Executive
Director Tsai, Te-Chung - 100%
Taiwan Trim Co., Ltd.
Chairman
Director
Director
Director
Supervisor
Supervisor
Representative of MedFirst Healthcare
Services, Inc.:Chen, Li-Ju
Representative of MedFirst Healthcare
Services, Inc.:Tsai, Te-Chung
Representative of Nihon Trim Co., Ltd.:
Shimizu Takafumi
Representative of Nihon Trim Co., Ltd.:
Torajiro Oda
Chen, Meng-Hung
Morisawa Shinkatsu
1,000,000 50%
Exactitude Biotech Co., Ltd.
Chairman
Director
Director
Supervisor
Representative of MedFirst Healthcare
Services, Inc.:Chen, Li-Ju
Representative of MedFirst Healthcare
Services, Inc.:Tsai, Te-Chung
Representative of MedFirst Healthcare
Services, Inc.:Wang, Ting-Jui
Representative of MedFirst Healthcare
Services, Inc.:Wei, Tzu-Wen
1,000,000 100%
Shanghai An gu Medical Devices
Company Limited
Executive
Director Tsai, Te-Chung - 100%
Hangzhou An gu Healthcare Services,
Inc.
Executive
Director Tsai, Te-Chung - 100%
Beijing MedFirst Healthcare Services,
Inc.
Executive
Director Tsai, Te-Chung - 100%
Hsing Chou Healthcare Co., Ltd.
Chairman
Director
Director
Supervisor
Representative of MedFirst Healthcare
Services, Inc.: Chen, Li-Ju
Representative of MedFirst Healthcare
Services, Inc.: Tsai, Te-Chung
Representative of MedFirst Healthcare
Services, Inc.: Wei, Tzu-Wen
Chen, Meng-Hung
8,610,000 90.63%
New Zuelling Co., Ltd.
Chairman
Director
Director
Supervisor
Representative of Durban Development
Co.Ltd.: Huang, Yung-Lun
Representative of Durban Development
Co.Ltd.: Huang, Chun-Fa
Representative of MedFirst Healthcare
Services, Inc.: Wei, Tzu-Wen
Representative of MedFirst Healthcare
Services, Inc.: Li, Li-Ching
2,775,600 40%
Ⅷ Special
Events
110
5. Situations of business operations of each affiliate enterprise
31st December
2017: Unit: NT$ thousands
Company Capital Total
Assets
Total
Liabilities Net Value
Operating Income
Net Value
Gross Profit
Net Income
(after tax)
Earnings per Share
(EPS)(NT$) (after tax)
ABOVE
ADVANCE
LIMITED
USD4,066 230,837 209 230,628 0 (26) (601) 0
CAYMAN
MEDFIRST
GROUP LIMITED
USD4,066 230,837 0 230,837 0 (149) (426) 0
Nanjing MedFirst
Healthcare
Services, Inc.
USD2,440 19,634 6,833 12,801 12,010 (704) (597) 0
Shanghai MedFirst
Healthcare
Services, Inc.
USD9,294 243,512 14,456 229,056 59,313 (5,199) 120 0
Fujian MedFirst
Healthcare
Services, Inc.
24,667 28,377 8,241 20,136 25,056 2,006 1,880 0
Shanghai An gu
Medical Devices
Company Limited
RMB2,700 9,222 788 8,434 3,657 (1,457) (2,878) 0
Hangzhou An gu
Healthcare
Services, Inc.
RMB1,500 16,448 9,528 6,920 33,549 1,033 1,252 0
Taiwan Trim Co.,
Ltd. 20,000 8,736 1,254 7,482 3,779 (1,726) (1,816) 0
Exactitude Biotech
Co., Ltd. 10,000 42,725 32,870 9,855 119,945 (423) (335) 0
Beijing MedFirst
Healthcare
Services, Inc.
RMB2,000 12,113 3,256 8,857 11,311 (192) (12) 0
Hsing Chou
Healthcare Co., Ltd. 43,050 107,793 15,738 92,055 36,055 (1,639) (2,945) 0
New Zuelling Co.,
Ltd. 69,390 74,726 21,560 53,166 197,821 (9,149) (7,228) 0
Baodean Co., Ltd. 10,000 38,396 25,146 13,250 71,321 27,595 3,250 3.25
(2) Statement of consolidated financial reports of related enterprises
According to the “Preparation Guidelines for Related Enterprises’ Consolidated Business
Report, Consolidated Financial Statements, and Relationship Report”, the Company shall
be included in the companies preparing the consolidated corporate financial report of the
Company in 2017 (from January 1 to December 31, 2017), which is the same as a company
being included in its parent company's consolidated financial report according to
International Financial Reporting Standard No. 10; if relevant information that the related
Ⅷ Special
Events
111
enterprises’ consolidated financial report is required to reveal has already been disclosed in
a previous consolidated financial report of the parent company, the related enterprises’
consolidated financial report shall not be prepared separately.
(3) Affiliation Report: N/A
Ⅱ. The handling situation of private securities by the printing deadline of the latest Annual Report
: None.
Ⅲ. The Company’s stock held or disposed by subsidiaries by the printing deadline of the latest
Annual Report
: None.
Ⅳ. Necessary additional information
In accordance with the guidance of the official document issued by TPEx Zheng Gui Shen
Zi # 10301001251 dated the 28th
January 2014, the company proceeded with the following
matters.
(1) “The Company shall not give up on increasing its annual capital in Above Advanced
Limited (hereinafter ‘Above’), Shanghai MedFirst Healthcare Services Limited
(hereinafter ‘Shanghai MedFirst’), Nanjing MedFirst Healthcare Services Limited
(hereinafter ‘Nanjing MedFirst’), Fujian MedFirst Healthcare Services Limited
(hereinafter “Fujian MedFirst”), the Taiwan Trim Company Limited and Exactitude
Biotechnology Company Limited, nor in the Cayman MedFirst Group Limited (hereinafter
‘MedFirst’) in future. MedFirst shall also not give up on increasing annual capital in
Shanghai MedFirst and Nanjing MedFirst in future, and Fujian MedFirst shall not give up
on increasing annual capital in Nanjing MedFirst. If each of these companies is required to
either give up on increasing their annual capital investments in the aforementioned
companies or dispose of the aforementioned companies due to strategic alliance
considerations or due to investors who have obtained approval from the stock exchange,
such matter is required to be approved during a special Board of Directors meeting.”
Should these regulations be amended in the future, the Company shall input and disclose
such information on MOPS, and shall also file a formal notice to TPEx.
(2) TPEx shall request the Company to delegate CPAs or an accounting firm authorized by
TPEx when necessary. The Company shall carry out professional external inspections in
accordance with the audit scope authorized by TPEx, and submit the inspection outcome
to TPEx, whereby the Company shall be bear the related costs.
(3) Retail stores that do not comply with the relevant law related to buildings for business use
shall either complete the relevant procedure for the legal use of buildings or shut down
even prior to expiration of the lease.
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Ⅴ. By the printing deadline of the latest Annual Report, the matters prescribed in Article 36,
Paragraph 3, Item 2 of the Securities Exchange Act that have a significant impact on
shareholder’s equity or value of securities
: None.
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MedFirst Healthcare Services, Inc.
Internal Control Declaration Date: 23
rd March 2018
Based on its self-assessment results, the Company hereby states the following in regard to its
internal control system for 2016:
I. The Company’s Board of Directors and managerial officers are responsible for the
establishment, implementation, and maintenance of a proper internal control system. Our
internal control system is designed to provide reasonable assurance over the effectiveness and
efficiency of our operations (including profitability, performance, and protection of assets), as
well as the reliability of our financial reporting in accordance with applicable laws and
regulations.
II. An internal control system has certain inherent limitations; no matter how perfectly designed,
an effective internal control system can only provide reasonable assurance of accomplishing its
stated objectives. Furthermore, the effectiveness of an internal control system may be subject
to change due to extenuating circumstances beyond the Company’s control. Nevertheless, our
internal control system consists of self-monitoring mechanisms, and the Company takes
immediate corrective action upon identifying any deficiencies.
III. The Company evaluates its internal control system’s design and operational effectiveness
according to the criteria provided in the Regulations Governing the Establishment of Internal
Control Systems by Public Companies (hereinafter referred to as the “Regulations”). The
criteria adopted by the Regulations identify five key components of managerial internal control:
(1) environment control, (2) risk assessment, (3) activity control, (4) information and
communication, and (5) monitoring.
IV. The Company has evaluated the design and operational effectiveness of its internal control
system according to the aforementioned Regulations.
V. Based on said evaluation’s results, the Company believes that on 31st December 2017, it
maintained an effective internal control system in all material aspects (that includes the
supervision and management of our subsidiaries) in order to provide reasonable assurance over
our operational effectiveness and efficiency, as well as the reliability of our financial reporting
in accordance with applicable laws and regulations.
VI. This Declaration is an integral part of the Company’s Annual Report and relevant
documentation and shall be made public. Any falsehood, concealment, or other illegality in the
content made public will entail legal liability under Articles 20, 32, 171, and 174 of the
Securities and Exchange Law.
VII. This Declaration was passed by the Board of Directors during the meeting held on 23rd
March
2018, with none (0) of the seven (7) attending directors expressing a dissenting opinion, and all
seven affirming the content of this Declaration.
MedFirst Healthcare Services, Inc.
Chairman: Chen, Li-Ju
General Manager: Tsai, Te-Chung
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The Audit Committee’s Review Report
This Audit Committee has agreed on the 2017 Financial Statements, Business Report,
and Distribution of Surplus with resolutions by the Board of Directors. The Board of
Directors commissioned Deloitte Taiwan to audit the 2017 Financial Statements and
draft a review report without reserving any of its opinions. The Audit Committee is responsible for supervising the flow of corporate financial
statements. A CPA certified the 2017 Financial Statements of the Company and communicated
the following matters with the Audit Committee: 1. No major issues were found within the scope and time of the audit conducted by
the CPA. 2. The CPA has provided the Audit Committee with an independent statement
regarding the morality of the professional accountant, and all regulated personnel of
the accounting agency must conform to said statement. No issues nor any other
matters were found that might compromise the accountant’s impartiality. 3. The CPA and the Audit Committee have communicated regarding key audit items
and have decided to disclose the inventory losses in the review report. The members of the Audit Committee have agreed that the 2017 Financial Statements,
Business Report, and Distribution of Surplus of the Company conform to the relevant
laws and regulations. The review report has been presented in accordance with
Article 14-4 of the Securities and Exchange Act as above. Please verify: Best regards, The 2018 Shareholders’ Meeting of MedFirst Healthcare Services, Inc. Chairman of the Audit Committee: Tseng, Sheng-Cheng
23rd March 2018
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The Audit Committee’s Review Report
This Audit Committee has agreed on the 2017 Financial Statements (Consolidated)
and Business Report. The Board of Directors commissioned Deloitte Taiwan to audit
the 2017 Financial Statements and draft a review report without reserving any of its
opinions. The Audit Committee is responsible for supervising the flow of corporate financial
statements. A CPA certified the 2017 Financial Statements (Consolidated) of the Company and
communicated the following matters with the Audit Committee: 1. No major issues were found within the scope and time of the audit conducted by
the CPA. 2. The CPA has provided the Audit Committee with an independent statement
regarding the morality of the professional accountant, and all which regulated
personnel of the accounting agency must conform to said statement. No issues nor
any other matter were found that might compromise the accountant’s impartiality. 3. The CPA and the Audit Committee have communicated regarding the key audit
items and have decided to disclose the inventory losses in the review report.
The members of the Audit Committee have agreed that the 2017 Financial Statements
(Consolidated) conform to relevant laws and regulations. The review report has been
presented in accordance with Article 14-4 of the Securities and Exchange Act as
above.
Please verify: Best regards, The 2018 Shareholders’ Meeting of MedFirst Healthcare Services, Inc. Chairman of the Audit Committee: Tseng, Sheng-Cheng
23rd March 2018
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MedFirst Healthcare Services, Inc.
Chairman: Chen, Li-Ju
20th April 2018