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Leslie Romeo Head of De-Mail & Trust Services 1&1 De-Mail GmbH – Member of United Internet EIDAS – OPPORTUNITIES AND RISKS IN INTERNATIONAL COMPETITION FOR TSPS CA-Day 2016 – 19.09.2016

CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

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Page 1: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Leslie Romeo Head of De-Mail & Trust Services 1&1 De-Mail GmbH – Member of United Internet

EIDAS – OPPORTUNITIES AND RISKS IN INTERNATIONAL COMPETITION FOR TSPS

CA-Day 2016 – 19.09.2016

Page 2: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

1&1 – Member of United Internet AG

Requirements according to eIDAS (for qualified electronic registered delivery services)

De-Mail (vs. / =) eIDAS?

Opportunities without risks?

Avoiding risks, making it work!

© 1&1 De-Mail GmbH – Leslie Romeo 2

Agenda

22.09.2016

Page 3: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Strong Team 8 200 employees (2 700 in product

management, development and system administration)

Sales Power about 3.2 million contracts annually 50 000 sign-ups for free services daily Operational Excellence 49 million accounts in 11 countries 7 Certified Data Centers 70 000 servers in the EU and US Powerful Network Infrastructure 41 000 km optical fibre network

1&1 - Member of United Internet AG Access Applications

Network

Devices

Content

Software

© 1&1 De-Mail GmbH – Leslie Romeo 3 22.09.2016

Page 4: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

1&1 - Member of United Internet AG

© 1&1 De-Mail GmbH – Leslie Romeo 4 22.09.2016

Page 5: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Legal effect (Art. 43) “1. (…) using an electronic registered delivery service shall not be denied legal effect and admissibility as evidence in legal proceedings solely on the grounds that it is in an electronic form (…)” “2. (…) using a qualified electronic registered delivery service shall enjoy the presumption of the integrity of the data, the sending of that data by the identified sender, its receipt by the identified addressee and the accuracy of the date and time of sending and receipt indicated by the qualified electronic registered delivery service.”

Requirements (Art. 44) Certification: „(…) provided by (…) qualified trust service providers;“ Identification: „(…) high level of confidence the identification of the sender / adressee Integrity Protection: „(…) secured by an advanced electronic signature (…) or seal (…)“ Qualified electronic time stamp: „(…) Date and time of sending, receiving and any change of data

are indicated by a qualified electronic time stamp.“

Requirements for qual. electr. registered delivery services

© 1&1 De-Mail GmbH – Leslie Romeo 5 22.09.2016

Same legal effect as paperbased transactions

Legal effect as qualified electronic signature, for that the effect of an actual signature

Certification, Identification, Integrity Protection, Qualified Signature lead to the legal effects by proven privacy, integrity, authenticity and liability

Page 6: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Target: Digital Transformation of paper mail.

Facts De-Mail (§§ 1ff. De-Mail G) Accredited De-Mail service provider Identification beyond a reasonable doubt

of all Users as foundation of a De-Mail account (LOA 4)

Continuous Integrity Protection Qualified signed received receipt, delivery

receipt, and read receipt including time stamp.

Requirements for qualified electronic registered delivery services (Art. 44 (1) eIDAS (…) qualified trust service provider(s) (…) a high level of confidence the

identification of the sender; (…) the identification of the addressee

before the delivery of the data; (…) preclude the possibility of the data

being changed undetectably; the date and time of sending, receiving

and any change of data are indicated by a qualified electronic time stamp.

De-Mail (=)* eIDAS! *Confirmed by BSI, BNetzA and BfDI

Target: Trusted Services have the same legally binding status as the paper process.

De-Mail vs. eIDAS? Comparison of Standards - The facts:

© 1&1 De-Mail GmbH – Leslie Romeo 22.09.2016 6

In Germany the certification as De-Mail Provider is one possibility to become a qualified trust service Provider according to eIDAS. (so far the only one)

Page 7: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

eIDAS the modell of sucess

eIDAS the enabler of distortion of competition

Opportunities without risks? No Way!

Possible and likely different interpretations of the Regulation by the member states and companies

© 1&1 De-Mail GmbH – Leslie Romeo 7 22.09.2016

Opportunities EU-wide standardization

Harmonization of different solutions

in the member states.

Uniform requirements

Uniform legal effects.

Level playing field on a european single digital market

Risks Only abstract rules in eIDAS

Regulation for qualified electronic registered delivery services

Missing detailed implemeting acts

Missing use cases

Missing interoperability

Page 8: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

The vagueness of the eIDAS Regulation leads to: Different requirements in conformity with a wide variation in measurement Different barriers for market entry for TSPs Different barriers of product entry for users Different levels of assessment in regard of security, privacy, integrity, etc. Impossibility of interoperability

Consequence: Market distortion Uncertainty of the user No mandatory interoperarbility Lowest assessment level will always be lowest bidder Security situation in EU will deteriorate overall

Risks

© 1&1 De-Mail GmbH – Leslie Romeo 8 22.09.2016

the market stays as heterogeneous (and insecure) as it is now, but with a legal blessing.

Page 9: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Ensure a level playing field Create implementing acts Reference mandatory international standards Ensure and enforce the same level of assessemt across the EU

Promote rapid dissemination across all target groups Visible and mandatory offer by public sector Mandatory usecases (at least for business users and public sector), Modell Denmark Visibility for end user Involvement of entities that will disseminate information.

Improve usage possibilities and create more incentives Reduce entry barriers (e.g. possibilities of identification) Subsidise usage

Making it work

© 1&1 De-Mail GmbH – Leslie Romeo 9 22.09.2016

Page 10: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Questions?

???????

© 1&1 De-Mail GmbH – Leslie Romeo 10 22.09.2016

Page 11: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Contact

1&1 De-Mail GmbH Leslie Romeo Ernst-Frey-Straße 10 Head of De-Mail & Trust Services 76135 Karlsruhe Germany Phone +49 721 91374-3973 [email protected] [email protected] www.1und1.de

© 1&1 De-Mail GmbH – Leslie Romeo 11 22.09.2016

Page 12: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

THANK YOU FOR YOUR ATTENTION!

Page 13: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Backup

Page 14: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

Service Provider Sender

Service Provider Recipient

Recipient

De-Mail = eIdas! Overview of Functions:

Interoperational protocol between service providers

Protocol depending on sender client

• Web browser • E-Mail-Client • Plugin Solutions • OSCI-Client • Gateway

• Verification/ adding of meta data • Integritiy protection on message

level • Encryption on message level • Delivery receipt

Requirements of the transmission protocol between service providers

• Delivery receipt • Encryption • Verification of meta

data and Integrity

Protocol depending on

recipient client

Sender

Optional: End-to-end encryption

• Web browser • E-Mail-Client • Plugin-Solution • OSCI-Client • Gateway

© 1&1 De-Mail GmbH – Leslie Romeo 14 22.09.2016

Page 15: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

1&1 IT infrastructure is certified according to the De-Mail standard (BSI and BfDI) and intents to be recognized as a qualified eIDAS trust service (process pending) by July, 1st.

The infrastructure is based on widely used and recognized international standards in the E-Mail environment (SMTP, S/MIME, SSL, etc.) and it is globally adaptable.

Technical specifications of the De-Mail standard have already been introduced in international standardisation bodies.

possible next steps to offer and implement eIDAS compliant qualified trustservices:

Interoperability Scope Expansion / Scalability

Certified Infrastructure in EU

The 1&1 infrastructure can thus be implemented as already certified cost-saving white label solution („SAAS“/„managed“/“on premise“).

Operating for EU memberstates as nationwide or distributed system..

Highly scalable (from 1-10 million users upwards).

The SPOCS project, sponsored by the EU commission, has drawn up procedures for the interoperability of systems operating according to the De-Mail standard with systems of other member states.

De-Mail based systems are an integrated part of the eSense project in regards to the cross-border legally binding communication with France, Austria, Slovenia and Greece.

Page 16: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

De-Mail erstellen

Kurze, automatisierte und entschlüsselte Prüfung (Spam / Viren) im flüchtigen

Speicher

Übermittlung über verschlüsseltem Kanal

Anzeige der De-Mail

De-Mail Dienste- anbieter Sender

De-Mail Dienste- anbieter Empfänger Empfänger

Sender

• Zweistufige Anmeldung

• Zwei-Faktor-Authentifikation (Besitz/Wissen)

• Vertrauliche Transportkanäle

• Integritätsschutz durch DKIM-Signatur

• Pentests • Striktes Rollen-Berechtigungskonzept • durchgänginges 4-Augen-Prinzip • Redudante Systeme • DMDA-DMDA-Kommunikation über SSL-Tunnel • Dokumentenverschlüsselung • Schutz vor SPAM, VIren und Maleware

• Vertrauliche Transportkanäle

• Integritätsschutz durch DKIM-Signatur

• Zweistufige Anmeldung

• Zwei-Faktor-

Authentifikation (Besitz/Wissen)

• Qualifizierte elektronische Signaturen • Qualifiziert signierte Abhol-, Versand- und Eingangsbestätigung • Algorithmen gemäß Vorgaben des BSI

Kurze, automatisierte und entschlüsselte Prüfung (Spam / Viren) im flüchtigen

Speicher

Verschlüsselte Ablage

im Postfach

Verschlüsselte Ablage

im Postfach

• Umgebung vom BSI nach ISO 27001 auf Basis IT-Grundschutz und durch BfDI nach Datenschutz Kriterienkatalog zertifiziert und unter ständiger Kontrolle

Absicherungsübersicht

Page 17: CA-Day 2016 – 19.09.2016 EIDAS – OPPORTUNITIES AND RISKS ... … · Strong Team 8 200 employees (2 700 in product management, development and system administration) Sales Power

• ca. 80% des Markts national verteilt

• ca. 70% De-Mail Potential auf „einem Klick“ (akkr. DMDAs) Situation De-Mail (07/2014):

• 70% aller privaten Mailnutzer werden durch akkreditierte DMDAs direkt erreicht und haben De-Mail „auf einen Klick“ verfügbar.

• ca. 1 Mio. Endnutzer verbindlich unter Vertrag (50% identifiziert)

• ca. 50.000 Unternehmen mit De-Mail Domain unter Vertrag

• Erleichterung der Ende-zu-Ende Verschlüsselung durch die Integration von PGP in De-Mail per Ende 2014

Nationale Anbieter mit rechtssicherer Lösung: Nationale Anbieter: US-Provider:

WEB.DE 27%

GMX 27%

1&1 5%

T-Online 9% Freenet

4%

Arcor 3%

Kabel Dt. 1%

Microsoft 8%

Google 7%

Yahoo 4% AOL

4%

De-Mail gut gestartet, aber noch kein Durchbruch