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Study Guide Version 1.2 CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

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Page 1: CA Application Performance Management 10.x Implementation ... CA APM 10.x... · The aim of this document is to help you prepare for the CA Application Performance Management 10.x

Study Guide Version 1.2

CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

Page 2: CA Application Performance Management 10.x Implementation ... CA APM 10.x... · The aim of this document is to help you prepare for the CA Application Performance Management 10.x

Index

CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

PROPRIETARY AND CONFIDENTIAL INFORMATION

© 2017 CA. All rights reserved. CA confidential & proprietary information. For CA, CA Partner and CA Customer use only. No unauthorized use, copying or distribution. All names of individuals or of companies referenced herein are fictitious names used for instructional purposes only. Any similarity to any real persons or businesses is purely coincidental. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. These Materials are for your informational purposes only, and do not form any type of warranty. The use of any software or product referenced in the Materials is governed by the end user’s applicable license agreement. CA is the manufacturer of these Materials. Provided with “Restricted Rights.” Exam Information

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

The Exam Experience Professional Exam DetailsYou can register to take an online proctored exam from your home or office using Kryterion’s Online Proctoring (OLP) Services, or you can take an on-site proctored exam at a Kryterion testing center. If you choose to take an online proctored exam, you will need Internet access, an external web camera, and a computer that meets specific hardware and software requirements.

For answers to frequently asked questions about registering for exams, locations, on-site and virtual proctoring, OLP equipment requirements, cancellation and re-scheduling policies and more, read our FAQs at http://www.ca.com/us/education/accreditations/certifications/certification-faq.aspx.CA employees may also go here for more

information: https://one.ca.com/education/certification

▪ Product release: Major release listed in the title; Includes subsequent point releases

▪ Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification.

▪ Number of items = 50▪ Item types = Multiple choice, including multiple response

questions▪ Time to complete test: 90 minutes▪ Passing score is 70%▪ Attempts Permitted: You may register for your first retake

immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online FAQs for details.

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IndexThe CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications.

Proctored by a third party vendor, KryterionOnline, CA Technologies certifications objectively validate the competencies of a project team –whether that team is your in-house staff, CA Technologies Professional Services, or a CA Technologies partner.

The aim of this document is to help you prepare for the CA Application Performance Management 10.x Implementation Proven Professional Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s).

You may also find it helpful to review the product documentation at https://support.ca.com and to participate in CA Global User Community forums at https://communities.ca.com.

The experience gained from taking courses and using the product will help you: • Gain a comprehensive understanding of the product or solution • Increase the likelihood of passing the exam on your first attempt

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Only qualified candidates who demonstrate competency by successfully passing the CA Technologies certification exam will be awarded certification credentials. Prospective certification candidates are encouraged to prepare for the exam using the Exam Study Guide and other materials available on the Certification from CA Technologies website.

To safeguard the integrity of the certification program, CA Technologies requires all candidates to behave in an ethical manner and to comply with the rules of the third-party test center for on-site proctoring and on-line proctoring. The validity of the certification program depends on the exam content remaining secure and undisclosed to other potential certification candidates. CA Technologies will not tolerate cheating, fraud, or misconduct, which includes but is not limited to the following:

• Obtaining, whether through purchase or otherwise acquiring, unauthorized exam preparation materials from any non-CA website • Obtaining, whether through purchase or otherwise acquiring, unauthorized exam questions from any non-CA website, including brain

dump websites • Acquiring or attempting to acquire exam questions through online communities, chat rooms, screen capture software, forums, and

social networking sites • Acquiring or attempting to acquire exam content through CA Subject Matter Experts, CA Support Staff, or CA Certified Professionals • Using or attempting to use a proxy to sit for the exam in your place • Taking or attempting to take an exam for someone else • Receiving or giving assistance during an exam • Sharing exam questions or answers with a potential certification candidate • Violating testing center rules • Falsifying a diploma or score report • Using a CA Technologies certification logo or credential to which you are not entitled

CA Technologies reserves the right to take any actions it deems reasonably appropriate in the case of suspected misconduct or violation of the terms of the Non-Disclosure Agreement, including, but not limited to, cancelling an exam result, revoking exam or certification status, terminating use of the Designation, requiring a candidate to retake an exam, banning a candidate from the certification program, and reporting misconduct to the candidate’s employer. CA Technologies considers cheating a serious offense that warrants disciplinary action, up to and including termination of employment.

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Search the CA Education Portal for latest courses, as they may not have been available at the time of this document posting: ▪ Partners & Customers look here: http://education.ca.com▪ Employees look here: https://learn.ca.com/

For documentation, Communities, and more visit: https://support.ca.com

Register for the exam here: www.webassessor.com/catechnologies/index.html

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OnDemand CA APM 10.x Foundations for Monitoring Performance 20020APF2018012 hours

OnDemandCA APM 10.x Implementing CEM and Browser Agent 20012APF202208 hours

Instructor Led CourseCA APM 10.x Foundations for Monitoring Performance 20020APF2018T24 hours

OR

OnDemand CA APM 10.xFoundations for the Administrator20020APF201908 hours

Instructor Led CourseCA APM 10.x Foundations for the Administrator 20020APF2019T16 hours

OR

Best Practices

Experience

Prior Knowledge

Green Books Green Papers

support.ca.com

CA Tech Insider

Use Cases & ScenariosPractical Application of Course Concepts

communities.ca.com

Areas of Study

Practice Test

Additional Resources:

CA APM r10.1: What's New 10020APF101000.5 Hours

CA Application Performance Management r10.5 Technical Update 10020APF101300.75 Hours

CA APM 10.x: Understanding Team Center 20020APF204500.50 Hours

CA APM 10.x: Team Center Administration 20020APF204600.50 Hours

CA Application Performance Management YouTube Video Playlist

CA's Digital Experience Insight's YouTube Playlist

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Exam Information

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Exam Objectives Related Content Exam FocusUnderstanding Application Performance Management Using CA APM

20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Application Performance Management Using CA APM

4%

Measuring EM Performance 20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Measuring EM Performance

4%

Understanding Team Center 20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Understanding Team Center• Describe Team Center Views and Navigation• Use Experience View• Manage Map and Dashboard Views• Use Team Center to Triage a Problem

16%

Analyzing Application Performance in WebView

20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Analyze Application Performance in the WebView • Analyze Metrics in the Investigator• Trace the cause of an event with the Transaction Tracer • Query Historical Events in the Historical Event Viewer

10%

Diagnosing Application Performance Problems

20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Diagnose Application Performance Problems

2%

Organizing Monitoring Configuration Using Management Modules

20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Organize Monitoring Configuration Using Mgmt Modules

2%

Creating Actions and Alerts 20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Create Actions and Alerts

2%

Exam Objectives

Exam objectives as they map to related courseware and the body of knowledge, including percentage of exam devoted to topics.

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Exam Information

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Exam Objectives Related Content Exam FocusCreating Customized Dashboards 20APF20180 OnDemand CA APM 10.x Foundations for Monitoring Performance 200

OR20APF2018T CA APM 10.x Foundations for Monitoring Performance 200Create Customized Dashboards

2%

Understanding CA APM Command Center 20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200OR20APF2019T CA APM 10.x Foundations for the Administrator 200APM Command Center• Describe ACC Architecture• Manage Agents• Manage ACC Packages

8%

Creating Calculators 20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200OR20APF2019T CA APM 10.x Foundations for the Administrator 200Create Calculators

6%

Modifying Defaults Through Agent Configuration Files

20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200OR20APF2019T CA APM 10.x Foundations for the Administrator 200Modifying Defaults Through Agent Configuration Files

2%

Creating a URL Group 20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200OR20APF2019T CA APM 10.x Foundations for the Administrator 200Create a URL Group

2%

Creating EP Agents 20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200OR20APF2019T CA APM 10.x Foundations for the Administrator 200Create EP Agents

2%

Creating PBDs 20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200OR20APF2019T CA APM 10.x Foundations for the Administrator 200Create PBDs

2%

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Exam Information

Areas for Study

Exam Objectives

Exam Security

Copyright

Exam Questions

Exam Objectives Related Content Exam FocusAdministering Team Center 20APF20190 OnDemand CA APM 10.x Foundations for the Administrator 200

OR20APF2019T CA APM 10.x Foundations for the Administrator 200APM Team Center Administration• Manage Enterprise Team Center• Manage Universes• Configure the Team Center Map• Manage Custom Attributes and Attribute Rules

8%

Defining Domains, Applications, Business Services, and Security

12APF20220 OnDemand CA APM 10.x Implementing CEM and Browser Agent 200Define Domains, Applications, Business Services, and Security

4%

Recording Transactions 12APF20220 OnDemand CA APM 10.x Implementing CEM and Browser Agent 200Record Transactions AutomaticallyRecord Transactions Manually

4%

Creating CustomizedDashboards

12APF20220 OnDemand CA APM 10.x Implementing CEM and Browser Agent 200Create Customized Dashboards

2%

Analysing Incident Reports 12APF20220 OnDemand CA APM 10.x Implementing CEM and Browser Agent 200Analyse Incident Reports

2%

Understanding the Browser Agent 12APF20220 OnDemand CA APM 10.x Implementing CEM and Browser Agent 200Understanding BRTM• Explain the Role of BRTM• Install BRTM• Configure the Agents for Monitoring and Metric Collection• Add the JavaScript Snippet to Web PagesNote: The Browser Agent was previously known as BRTM.

8%

Understanding Recent Enhancements Documentation and Field ExperienceJMS Messaging MetricExtensions MarketplaceAPM SQLCA APM Agentless Docker Monitor and Container Flow Map

8%

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Exam Information

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Exam Questions

Sample Certification Exam Questions

These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options.

Questions Options

Question 1Which component of the CA APM architecture collects performance data from applications in a Java virtual machine (JVM)?

A. Java agentB. Enterprise Manager C. Command Line Workstation (CLW) D. Environment Performance Agent (EPA)

Question 2What do you typically view on the WebView Home tab? (Choose three)

A. The 10 worst active alertsB. The five most recent alert notification messageC. Transaction trace events from the last 20 minutesD. The top 10 called components for important nodesE. The top 25 front ends and business transactions with the slowest or worst performance

Question 3You are viewing an agent on the Metric Browser tab of the Investigator. To check for errors and/or stalls, which tabs can you view? (Choose two)

A. Errors B. Traces C. Resources D. Metric Count

Question 4In WebView, you can start a trace session for a transaction trace from the:

A. Tools tab.B. Home tab.C. Console tab.D. Investigator tab.

Question 5In the following example of a fully qualified metric name, what does AcmeWest represent?Acme5|AcmeUSA|AcmeWest|GC Heap:Bytes In Use

A. DomainB. ProcessC. ResourceD. Agent name

Question 6Which feature provides an easy way to turn off a set of alerts during a known application downtime period, such as system maintenance?

A. Alert deferralsB. Alert suspensionsC. Alert postponementsD. Alert downtime schedules

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

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Questions Options

Question 7You want to enable the CA APM Catalyst Connector to receive Introscope alert data and send it to other CA Technologies applications. To achieve this, which alert action should you configure in the Management Module Editor?

A. Enterprise Service Bus (ESB) alertB. Remote Procedure Call (RPC) alertC. Simple Object Access Protocol (SOAP) alertD. Simple Network Management Protocol (SNMP) alert

Question 8The Customer Experience Manager (CEM) Export Tool exports data in which file format?

A. .txtB. .xlsC. .csvD. .html

Question 9Which features characterize virtual agent calculators? (Choose two)

A. They can include other virtual agent calculators.B. They are configured in the domainconfig.xml file.C. They can include agents assigned to other virtual agent calculators.D. They support environments where applications are deployed to clustered application

servers.

Question 10You want to configure the list of keys that identify URL groups in an agent. Which configuration parameter will enable you to do this?

A. introscope.agent.urlgroup.keysB. introscope.autoprobe.directivesFile C. introscope.agent.urlgroup.group.<key>.formatD. introscope.agent.urlgroup.group.<key>.pathprefix

Question 11You want to compare the disk usage between the last execution and the current execution using EPAgent. Which type of EPAgent plug-in should you use?

A. Stateful B. Stateless C. Java class D. Command

Question 12Which database management systems are supported for the APM database? (Choose two)

A. DB2B. OracleC. MySQLD. PostgreSQL

Question 13Which statement about Customer Experience Manager (CEM) domains is TRUE?

A. A domain cannot contain applications.B. A domain can contain multiple applications.C. A domain can only contain a single application.D. An application managed by CEM is known as a domain.

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

© 2017 CA. ALL RIGHTS RESERVED.

Questions Options

Question 14In a Customer Experience Manager (CEM) transaction, an included component is a component that must be correctly delivered to the customer for the transaction to be considered successful. What is the opposite of an included component?

A. A server componentB. A session componentC. A cacheable componentD. An identifying component

Question 15Which scripting languages are supported by CA APM evidence collection? (Choose two)

A. PHPB. PerlC. PythonD. Ruby on Rails

Question 16When you use the Browser Agent, you can manually add a JavaScript snippet to web pages. Before you do this, which file should you edit?

A. server.xmlB. IntroscopeAgent.profileC. BrowserMonitoringLevel.xmlD. ResourceMetricMap.properties

Question 17To disable the Browser Agent, which file do you edit?

A. realms.xmlB. profile.jsonC. tess-db-cfg.xmlD. IntroscopeAgent.profile

Question 18Which CA APM agent generates event loop metrics?

A. PHPB. .NETC. JavaD. Node.js

Question 19Automatic entry point detection enables you to quickly monitor and triage Java applications without manually configuring ProbeBuilder Directives (PBDs). To use automatic entry point detection, what do you need to enable?

A. Differential analysisB. Smart instrumentationC. The HTTP analyzer plug-inD. The REST interface to your Java agent

Question 20What can you obtain from the CA APM Extensions Marketplace?

A. Open Services Gateway initiative (OSGi) componentsB. Agents and scripts originally uploaded to the CA Communities siteC. Fully supported extensions, scripts, custom tracers, EPAgents, and other product

feature extensionsD. Add-ons, such as dashboards, developed by other members of your internal team in

addition to free and paid apps developed by external CA APM users

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

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Answers

Question 1 = AQuestion 2 = A, B, and D Question 3 = A and BQuestion 4 = AQuestion 5 = DQuestion 6 = DQuestion 7 = DQuestion 8 = CQuestion 9 = C and DQuestion 10 = AQuestion 11 = AQuestion 12 = B and DQuestion 13 = BQuestion 14 = CQuestion 15 = B and CQuestion 16 = BQuestion 17 = BQuestion 18 = DQuestion 19 = BQuestion 20 = C

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CA Application Performance Management 10.x Implementation Proven Professional Exam (CAT-101)

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To register and pay for any of the Proven Implementation Professional certification exams, visit our third party testing

partner, Kryterion Online.

Each exam attempt costs $150. Payment and vouchers are only accepted during registration and scheduling on the third party website.

We are not able to process payment for Proven Implementation Professional exams on the LMS Training Portal.