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C1 - Internal use

C1 - Internal use - Cámara de Comercio de Santiago – CCS

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C1 - Internal use

C1 - Internal use

COHERENCIATRANSPARENCIA

Más de 30 años liderando la industria de la Belleza

1985-2019

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4(1) At December 31st, 2017.(2) Business students, all industries combined, Universum, 2017.(3) ADAGE FOR 2016.

A WORLDWIDE LEADER,CHAMPION OF BEAUTY

4.68billion euros in operating profit (1)

150countries

83,000employees

26.02billion euros of sales (1)

60th

worldwide market cap with a solid shareholder structure

35internationalbrands

8th

preferred company for business students (2)

5th

worldwide advertiser (3)

7billion products manufactured

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A PORTFOLIO OFCOMPLEMENTARY AND ICONIC BRANDS

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CONSUMER PRODUCTS

ACTIVE COSMETICS

L'ORÉAL LUXE

PROFESSIONAL PRODUCTS

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2013 GRAN META DE NEGOCIO

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A UNIQUE FOOTPRINT ACROSSALL CHANNELS, ALL CATEGORIES, ALL PRICES

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SALONS MASS MARKET PHARMACIES DRUGSTORES

MEDISPAS

DEPARTEMENT STORES

PERFUMERIES

TRAVEL RETAIL E-COMMERCEBRANDED RETAIL

HAIRCAREHAIR COLORSKINCARE FRAGRANCE MAKE-UP

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PASIÓN POR MAS BELLEZA PARA TODOS

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MISSIONAND STRATEGY

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Beauty for AllOffering all women and men worldwide the best of cosmetics

innovation in terms of quality, efficacy and safety to satisfy all their desires and all their beauty needs in their infinite diversity.

UniversalisationL’Oréal has chosen a unique strategy: Universalisation.

It means globalisation that captures, understands and respects differences. Differences in desires, needs and traditions. To offer tailor-made beauty,

and meet the aspirations of consumers in every part of the world. L’Oréal is driven by this vision of the world.

C1 - Internal use

C1 - Internal use

82%of the Group's strategic suppliers have been assessed and selected on the bases of their environmental and social performance (3)

-48%reduction in water consumption compared with 2005

-73%reduction in CO2

emissions in absolute value in plants and distribution centres compared with 2005

-37%reduction in waste generation compared with 2005

« SHARING BEAUTY WITH ALL »KEY FIGURES

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(1) In 2017, the SPOT tool replaced the systems previously used to assess the improvement in the environmental and social impact of our formulas and packaging. SPOT takes more criteria into account and allows for a more complete and in-depth analysis, where the various impacts are weighed according to their contribution to the product's overall impact. (2) CDP is an independent international organization which assesses companies’ environmental performance.(3) Strategic suppliers are suppliers whose added value is significant for the Group by contributing sustainably to L’Oréal’s strategy by their weight, their innovations, their strategic alignment and their geographical deployment.

3“A”ratings for climate, forest and water environmental performance by CDP (2)

76%of new products analysed have an improved environmental or social profile (1)

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MATERIALIDAD

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A COMPANY RECOGNIZED FOR ITS ETHICAL,SOCIAL AND ENVIRONMENTAL COMMITMENTS

1of only two companies

ranked 3 “A” by CDP(3)

#1 Newsweek

Green Ranking 2017

9thyear “One of the most

Ethical Companies in the World” (1)

#1out of 3,000 companies worldwide honoured by

Equileap for Gender Equality

#1Personal and Household

Goods Category (2)

#2Global Companies for all

Industries combined (2)

(1) Ethisphere® Institute is the global leader in defining and advancing the standards of ethical business practices.

(2) Covalence EthicalQuote as of 31/12/2017, monthly reputation index tracking the w orld’s 581 largest listed companies on

environmental, social, governance, corporate social responsibility, ethics and sustainability.

(3) CDP is an independent international organization w hich assesses companies’ environmental performance.

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NUESTRA AVENTURA

2014, Norte de Irak: En un campo de refugiados sirios, una de las tiendas se una como un improvisado salón de belleza.

Incluso cuando lo has perdido todo, La necesidad de belleza todavía existe.

Belleza para la DIGNIDAD

1949-1976, China: Productos cosméticosestán prohibidos. La auto-expresión individual es denegada.

Belleza para la IDENTIDAD

1995, Sarajevo: Las mujeres siguen usando maquillaje bajo las bombas.Como si estuvieran diciendo: “Nunca me derrotarás”.La belleza es una manera de mantener viva la esperanza.

Belleza para la ESPERANZA