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COMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

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Page 1: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

COMMUNICATION TO THE PATIENT Kajsa Wilhelmsson

05.03.2009

Prague

Page 2: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

IMPACTING CHANGE

The real incremental change occurs by the small steps forward we take every day

Active involvement of the users

Page 3: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

THE OVERCOMMUNICATED SOCIETY

The oversimplified mind

The oversimplified message

Page 4: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

THE CHALLENGE

“To say something doesn´t mean it is heard”

“To hear it doesn´t mean it is understood”

“To understand doesn´t mean to agree”

“To agree doesn´t mean to do” “To do it doesn´t mean to keep

doing it”

Konrad Lorent”

Page 5: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

OVERSIMPLIFIED MESSAGES:

Page 6: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

TEN SIMPLE TEN SIMPLE RULESRULES

Provide context and explain relevance

Page 7: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

AWARENESS

Need for stem cell research – Michael J. Fox http://www.youtube.com/watch?v=a9WB_PXjTBo&feature=related

Breast Examinationhttp://www.breastawarenessguy.org/film.htm

Alzheimershttp://www.globalcharter.org/film/

Cervical Cancer - Since the reality television star Judy Goody was diagnosed last August, the number of women having the tests has risen 20 per cent in the UK

Page 8: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

SWEDISH MEDICAL PRODUCTS AGENCY

www.crimemedicine.com

Page 9: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

The Audience

The Content

The delivery channel

MessageReceived

!

BUT, IF YOU GET IT ALL RIGHT…

Page 10: C OMMUNICATION TO THE PATIENT Kajsa Wilhelmsson 05.03.2009 Prague

KAJSA WILHELMSSON+32-496 23 55 30