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8/14/2019 BYD_Overview - CRM, PM, HCM AND FINANCIAL.pdf
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SAP Business ByDesign
An Introduction with the FUTURE . NOW
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Situation Today
Mix of Point Solutions
Mix of outdated systems, point
solutions and spreadsheets
The New Standard
SAP Business ByDesign
The affordable and most complete
on-demand solution for midsize companies
SAP Business ByDesign Design Goal
Addressing the Needs of an Underserved Market
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SAP Business ByDesignAffordable, Predictable, Easy to Adopt
On-demand
Always up-to-date software, managed by SAP experts
in world class data centers
Built in service and support
Remote monitoring with automated support
User training and education
Self-guided, self paced, context sensitive built-in
learning
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Charter Client Program
Customer experience is pre commit and pre buying
Controlled roll out.
Limited number of reference able customers.
Collaborative partnership Alignment is crucial.
Product is in early phase and is based on roadmap.
Early adopter customer profile.
Detailed evaluation of customer requirement Vs what ByD can deliver.
Value proposition acceptable to both parties leading to closure.
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SAP Business ByDesign Solution Map
Supply Chain Management Demand Planning
Supply Planning
Supply Control
Outbound Logistics Control
Execution
Inbound Logistics
Outbound Logistics
Internal Logistics
Physical Inventory
Quality Assurance
Production Control
Analytics
Supplier Relationship Management Planning
Key Performance Indicators
Product Portfolio
Supplier Base
Purchase Requests & Orders
Goods & Services Receipts
Supplier Invoicing
Sourcing & Contracting
Self Service Shopping
Analytics
Human Resources Planning
Key Performance Indicators
Personnel Administration
Time Administration
Resource Management
Self Service
Analytics
Customer Relationship Management Products & Services
Pricing
Sales Planning
Key Performance Indicators
Account Management
Marketing
New Business
Sales Orders
Service Entitlements
Service Desk Service Orders
Field Services & Repair
Customer Invoicing
Analytics
Project Management Planning
Key Performance Indicators
Project Management
Project Team
Change Management
Document Center
Project Time & Expenses
Cost & Revenue, Project Profitability
Customer Invoicing & Analytics
Financial Management Financial Planning
Key Performance Indicators
General Ledger
Receivables
Payables Payment Management
Cash & Liquidity Management
Travel & Expenses
Fixed Assets
Cost & Revenue
Inventory Valuation
Tax Management
Audits
Analytics
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Key Innovations:Corporate Performance
Insight into Corporate Performance Operational Excellence Compliance
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Key Innovations:Corporate Performance
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Key Innovations:Corporate Insight
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Key Innovations:
User interface
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Key Innovations:User interface
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Key Innovations:User interface
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Key Innovations:Built in Analytics
KEY MESSAGE
Speed up ins ight: Push analytics to people via work centers Work the way I do : Analyze data interactively in MS Excel
Give transparency: Generate reliable, traceable and accurate information
Lower TCO: Overcome separation between operational and analytical systems
Give confidence: Provide build-in compliance and offer tailor made additional reports
Pushed operationalList Reports
PersonalizableEmbedded Reports
MS Excel+Add-In asmain Reporting
Environment
SpecializedAnalyt ical
Applications
SIMPLICITY AND SOPHISTICATION
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Key Innovations:Built in Analytics
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Collaboration Window
Key Innovations:Embedded Multi-Channel Communication
KEY Message
Bringing the power of a call center to every single user Immediate relevant action through real-time collaboration with customers and other partners
Providing the right customer context information when needed
Collaboration Window brings together different aspects of daily work and supports
the entire customer life cycle management across multiple channels
VoIP with 3rd party
telephone provider
Send E-Mail/ SMS
Initiate Call
Send Appointment
Business Context Identify Business Partners
Display contact information
Display context relevant business activities
Work center/ Control center access rights
Missed Items Missed alerts, tasks, calls, notifications Follow ups
Contact list Users personal contacts
Business context contacts
Launch collaboration tools such as
Telephony
Instant message
SMS
open
API
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Key Innovations:Enterprise Search
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Seamlessly Integrate SAP Business ByDesignwith Groupware
Example: Outlook for appointmentand task handling
Integration with SAP Business
ByDesign business data
Synchronization of groupwareobjects and availability in the
SAP Business ByDesign
business process
Collaboration of Groupware and SAP Business ByDesign-
Example Outlook
KEY INNOVATIONS
Enhanced user experience and efficiency through built-in Office & Groupware collaboration
Increased productivity through business data exchange for Email, Appointments, Tasks,
Accounts & Contacts
Groupware
synchronize
SAP Business ByDesign
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Key Innovations:Flexibility
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SAP Business ByDesign:UI & Key Innovations Benefits
Value for End Users
Low Cost ofOwnership
Low learning curve
Less training/downtime
Low TCO
Exception-BasedWorking Model
Fast task completion
Less firefighting,
more time to innovate
IncreaseProductivity
More efficient, happier
employees
Boost bottom line
Value for Business
Flexibility
Agile processes
Work proactively, not
reactively
Simplicity
Superior usability
Easy to use and learn
Personalization
Support users daily
work and preferences
Employee self-services
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Plan Capture
Execute
Campaigns
CaptureResponses and
Create Leads
Analyze Marketand Identify
Potential
Define Target
Groups
Create
Campaigns
Qualify
Qualify LeadsHand Over
Leads to Sales
Convert
Convert to
Opportunities
Measure
Success
Marketing-to-Opportunity
Business Value
Overview
This scenario helps midsize companies for whom the conversion of leads intoopportunities is essential to controlmarketing and sales processes to shortenthe sales cycle.
SAP Business ByDesign supports youfrom the market development, campaignmanagement, lead generation, and leadqualification phases, through to theopportunity creation phase.
You can execute targeted campaigns togenerate more leads, shorten the leadcycle, improve the conversion rate intoopportunities, as well as reduce the costof sales and marketing.
Key Benefits
Capturing, monitoring, storing, and tracking information relating to customers,prospects, and partners to optimize contact management, account planning, marketsegmentation, and relationship management
Campaign management and response handling to allow follow-up activities
Streamlined lead and opportunity management to support the end-to-end scenario
Managing forecasts to ensure the fulfillment of sales quotas
Groupware integration to synchronize e-mails and capture campaign responses,calendar entries, business partner data, and tasks with Microsoft Outlook
Built-in analytics and reporting lead funnel, opportunity pipeline, and win-loss analysis
Scenario Explorer
Business Value
Business Areas
Scenario & Processes
Scenario Flow
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Example CRM:Lead Management
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Example CRM:Analytics
Number or leads/ lead progression by source / by
numbers and by value
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Example CRM:Create opportunities and follow activities
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Example CRM:Manage opportunities
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Scenario & Processes
Business Areas
Business Value
Scenario Flow
Project Management
Business Value
Overview
Key Benefits
Scenario Explorer
PLAN
Define tasks,phases,
milestones
Schedule
timelines
Performservice and
record time
Createexpense
recordings
Monitorproject status
and progress
MANAGE
Plan workand create
project cost
estimation
Staff project
(internal andexternal)
Scenario & Processes
Business Areas
Business Value
Scenario Flow
Execute
Overview
For midsize companies that need tomanage internal and external projects ontime, quality and costs, this processenables end-to-end collaboration acrossthe business.
You can manage the entire range fromcost collectors to full-scope projects.
SAP Business ByDesign helps efficientlymanage the entire project lifecycle: Fromproject planning, assigning resources,project execution to controlling.
Key Benefits
Seamless integration with sales, procurement, human resources, and financials alongthe entire project life-cycle
Projects empowers you to collaborate most efficiently with all parties involved in your
project within your company and beyond
Time and expense recording on projects as well as confirmation and monitoring ofwork performed by employees and/or external service providers
Enables efficient project set-up by using copy from existing projects, templates, andMicrosoft Projects as reference
Interactive graphical views including Gantt chart, work breakdown structure, andnetwork diagram
Provides an accurate view of project cost and revenues with the figures for year todate or the current month
Built-in analytics and reporting for point-in-time project tracking and accounting; easy-to-use monitoring functionality for project managers to constantly monitor project
progress
Scenario Explorer
Plan
Define Tasks,Phases and
Milestones
Schedule
Timelines
Perform
Service and
RecordTimes
CreateExpense
Recordings
Monitor
Project
Status andProgress
Plan Workand Create
Project Cost
Estimation
Staff Project
(Internal andExternal)
Procure
Close
Close Project
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Example Projects:Planning and Scheduling Projects
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Example Projects:Timesheet
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Example Projects:Project Overview
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Example Financial Accounting:Cash and Liquidity
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Example Financial Accounting:Earned Profit
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SAP Business ByDesign:Financial & Accounting Benefits
Working capital optimization, through thecombination of operational activities withanalysis/planning of cash and liquidity
Integrated, unified financial andmanagement accounting
A fast close, due to monitoring tools for theclosing process, providing collaboration
among all relevant parties Enhanced transparency, support for
compliance issues and parallelvaluations to ensure different reportingstandards capabilities
Automated, exception-based financial
management.
FINANCIALS
CASH FLOW
MANAGEMENT
FINANCIAL &
MANAGEMENT
ACCOUNTING
FINANCIAL PERFORMANCE
MANAGEMENT
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Scenario & Processes
Business Areas
Business Value
Scenario Flow
Workforce Administration
Business Value
Overview
For midsize companies who want to managetheir workforce efficiently. This scenarioenables maintenance of the full set of
employee- and employment-related dataaccording to country-specific regulations.
You can manage personnel events such ashiring employees, transferring them withinthe organization or terminating therelationship with an employee.
SAP Business ByDesign helps efficientlymanage the entire employee lifecycle: Fromsetting up HR data, managing personnelevents to termination of the relationship withan employee or 3rd party service agent.
Key Benefits
Simplify HR processes and manage your people more efficiently
Empower line management & employees and increase overall efficiency through self-
services (address changes, time recording, purchase requests, and expense reports)
Manage constant change such as regulatory compliance or organizational changes
Scenario Explorer
Prepare
Set up HRStructures
Manage
Hire
Employee orService Agent
Transfer
Employee
TerminateRelationship
with
Employee
Administer
Maintain
Personnel FileCentrally
MaintainEmployee
Data
Decentrally
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Resource Management
Business Value
Overview
For midsize companies in professionalservices industries, this process provides
the ability to find and assign resources thathave the right skills and are available at theright time for project staffing.
You can improve resource efficiency andincrease utilization by finding the bestinternal and external candidates in terms ofsuitability and availability.
SAP Business ByDesign helps to efficientlymanage and staff internal and externalprojects through pool management using
parameter-driven searches.
Key Benefits
Enables the resource manager to manage operative and daily project-related
business activities.
Is integrated with Time and Labor Management to record time against projects andto determine project availability (absence data).
Provides a comprehensive and structured view of all relevant properties showingresources availability and suitability
Works with pragmatic concept of earliest availability
Offers simple fast Google-like search
Offers advanced search for sophisticated searches
Has activity tracking fully integrated within keyword-based resource search
Search Staff
FindResources by
Availability
FindResources by
Suitability
Staff
CustomerProjects
Staff Internal
Projects
Manage
ManageResource
Pool (External
and Internal)
Add Service
Agents
MaintainResource
Profile (Skillsand
Availability)
Scenario & Processes
Business Areas
Business Value
Scenario Flow
Scenario Explorer
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Plan Record
Define TimeAccounts and
Rules
Define
Time Models
Assign Work
Schedules
Monitor
Review TimeAccounts and
Quotas
ReviewAbsence and
Attendances
Evaluate
Valuate Open
Entitlements
Close andTransfer
AccountBalances
Scenario & Processes
Business Areas
Business Value
Scenario Flow
Time- and Labor Management
Business Value
Overview
For midsize companies that need to manageall aspects of employees' time data, thisscenario enables you to increase the speed
and accuracy of payroll preparation, andoptimize your labor investment.
SAP Business ByDesign facilitates efficienttime and labor management, from workschedule and time account creation, throughtracking and monitoring time recording, tovaluation of recorded times and period-endclosing.
You can simplify the time administrators dailywork by enabling him to work reactively by
checking alerts and work list items in theWork view.
Key Benefits
Benefit from multiple time recording options (central time recording, self-service andself-service on behalf, or the Microsoft Excel upload function).
Keep track of employees most important weekly times, such as overtime, absences,planned working time, or recorded hours by displaying period totals.
Monitor and track central or decentral time recording including project timeconfirmation with or without approvals.
Review and change employee time data, administer time accounts, make balanceadjustments, and trigger payouts.
Keep track of employees leave accruals or entitlements.
Identify productive times that have been capped due to exceeding the flextimebandwidth or planned working time limits.
Recognize at a glance when too many or too few hours have been recorded bymeans of traffic light symbols.
Scenario Explorer
Manage AdHoc Changes
Record
EmployeeTimes
Decentrally
Record
Employee
Times Centrally
E l HCM
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Example HCM:Maintain Employee and Ext. Consultant
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Example HCM:Resource Profile & Resource Availability
E l HCM
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Example HCM:Self Service
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Solving the Needs of Midsize CompaniesComplete. Affordable. Easy to Adopt.
Complete on-demand solution
Breakthrough user experience
Unprecedented adaptability
Future-Proof Platform for Business