By Michael Shear, President/CEOFebruary 2007

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Developing Advanced Telecommunications Solutions

in support ofEconomic Growth

&Sustainability

USA TODAY – May 11, 2001

Sally Forth March 3, 2006

a S.E.T. of Challenges

and all have Economic Impact

Security Environment Transportation

Not 1 Challengebut

Issues We AreStruggling With

Emergency Preparedness Continuity of Operations Planning Reliance on Oil Air Pollution Global Warming Transportation Sprawl Economic Viability Quality of Life

“We can’t solve problems by using the same kind of thinking we used when we created them”

– Albert Einstein

Changing the way we look at things

Changing perception is sometimes a matter of

Shifting Paradigms Industrial Worker

Deliverables are physical goods

Components of production need to be gathered at a physical location

Depletion of time and gasoline

Knowledge Worker

Deliverables are information based

Components of production are assembled in cyberspace

Uses time to ‘create’ information value and reduces use of gasoline

Responses Transportation

Based Single Occupied

Vehicle Carpooling,

vanpooling Mass Transit Toll Roads Flextime Walk, cycle

Technology Based Telephone, fax Voicemail, email, internet Teleconferencing Telework, instant messaging Telework centers Video conferencing Wireless mobility Unified Messaging Collaborative Tools ‘Virtual Presence’

Land Use = Proximity

Transportation =

Mobility

3 Methods of Access

“Accessibility is a key ingredient of well-being and prosperity in contemporary societies.”

AIR POLLUTION FROM GROUND TRANSPORTATION - 2002UN and World Bank

Long Lead Times5-7 Years

Telecommunications =

Connectivity

Short Lead Times1-2 Years

Distributed Workplace

A stepping stone in the

‘network economy’

Building a Stronger America with Innovation and Technology

Evolution of IT Solutionsfor Remote Workers

Telework (Home Based) – Early 1970’s

Telework Centers (Modest Real Estate) – Early 1990’s

Distributed Workplace (Strategic use of Real Estate)

Greater Washington Area Telework Centers

The Challenges of Telework Not for every knowledge worker Home environment Isolation factor/envy factor Many need separation of work and home Management oversight resistance Last mile technology, security and support Most teleworkers are “occasional” users Lack of predictability for TDM and COOP Relies on PSN

POCKETS Distributed Workplace

Distributed workplaces are the combined use of a broad range of information technologies and strategic use of real estate for sustainable and secure economic and social advantage.

Enterprise Tenant Proof of Concept

TeleSuites are networked throughout a major TeleSuites are networked throughout a major metropolitan or statewide areametropolitan or statewide area

Converged Desktop TechnologiesConverged Desktop Technologies

Web Enabled Call Center

Web Enabled Call Center

Distributed Workplace

FederalGovernment

FederalGovernment

EnterpriseTenants

EnterpriseTenants

3-5 Locations – 1200 employees

5-8 TeleSuites/ Location

20-40 People /TeleSuite

20-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

3-5 Locations – 1200 employees

5-8 TeleSuites/ Location

20-40 People /TeleSuite

20-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

Pilot Parameters

Tech Center&

Education

Tech Center&

Education

State & LocalGovernment

Partner Company Officeswith

POCKETS client services

POCKETSLocal Metro Main Office

POCKETS Site Multi-Office Building

Partner CompanyOffices

POCKETS Site:Office and mixed-use facilities

Internet

Connectivity to other Intra- and Inter-state POCKETS Communities

Northern Virginia Distributed Workplace Network ConceptMetro-Area Topology

PSTNPBX

Integrated VoIP

POCKETS will engineer and coordinate connectivity from Partners and Clients to POCKETS Main-Office or other POCKETS locations.

Connectivity integrates with clients main leased-line, Frame Relay or other Wide Area

Network strategy. MAN and LAN options includeWireless , Ethernet or Optical links.

Design for LAN/MAN/WAN connections include traffic-engineering to allow for Data, integrated Voice (VoIP)and Video Conferencing Capability. These will be asextensions of client’s servicesinto POCKETS sites as remoteoffice locations for clients.

Work Location/Method Benefit ComparisonFactors Single

LocationTelework Distributed

Workplace

Productivity 0 1 1

Attraction & Retention 0 1 1

Lower absenteeism 0 1 1

Reduced stress 0 1 1

Employee satisfaction 0 ½ 1

Environmental impact 0 ½ 1

Security-people, systems, data 1 0 1

Time & money savings to employee 0 ½ 1

Business continuity 0 ½ 1

Management Oversight 1 ½ 1

Family emergencies, inclement weather, work-life balance

0 ½ 1

Converting Gasoline Dollars into Local Economy Dollars

AssumptionsTotal # of miles (to and from work) each day 64 miles/day 10 miles/day 54 miles/dayNumber of days/week you drive to work 5 days/week 5 days/week 5 days/week

320 miles/week 50 miles/week 270 miles/week

15,424 miles/year 2,410 miles/year 13,014 miles/year20 miles per gallon 771 gallons/year 121 gallons/year 651 gallons/year

$2.99 / Gallon $2,370 /year $360 /year $2,010 /year2 weeks vacation3 personal days6 holidays

241 workdays/year45 average # minutes each way 90 minutes/day 30 minutes/day 60 minutes/day

$64 Congestion excess fuel cost/yr 362 hours/year 121 hours/year 241 hours/year

4 locations300 people per location

1200 distributed knowledge workers

15,616,800 Vehicle Miles Reduced/year780,840 gallons/year

$2,411,512 Gasoline Savings to Employees/year

Pilot Program Individual Savings CalculatorDistributed Workplace Direct Savings/PersonCentralized location

Summmary Calculations

DISTRIBUTED WORKPLACEMETROPOLITAN JOINT VENTURE PILOT

INITIATIVE

Proposed Joint Venture

Preparation Phase – Months 0 to 6

Form Local Area JVI staff (3-8 individuals)

Create a planning group consisting of key businesses, organizations, and individuals

Identify prospective initial tenants

Define necessary feasibility reviews

Develop a comprehensive pilot business plan for the local area with support from stakeholders

Apply for appropriate grant programs

Add members as appropriate to the JVI

Proposed Joint VenturePreparation Phase – Months 7 to 12

Complete initial feasibility reviews and identify technology, connectivity, and real estate requirements

Define ICT test and review processes (lab) for distributed workplace technologies evaluation

Identify first tenants and target specific remote workers

Design workscape options with first tenants

Establish human resources and technology migration plan for initial tenant's

Select first real estate locations and begin phased build out

Pilot’s First 50 People

Phase 1 - Discovery processes Phase 2 - Pre-Implementation planning Phase 3 - Implementation - (1000 to 1200 over 24 months)

Sep Oct Nov DecJan Feb Mar Apr May June Aug

Phase 1 - DiscoveryPhase 1 - Discovery

Phase 2–Pre-ImplementationPhase 2–Pre-Implementation

Phase 3-Initial 50 peoplePhase 3-Initial 50 people

July

Government Participation

Local – MWCOG TLC Program State – Support for Telework Federal –

Congress – Government Reforms, Environment, Transportation and Homeland Security

Administration – Proposed Allocation for Innovative Congestion Mitigation

GSA/PBS, DHS, EPA & DOT

Elements of Distributed Workplace

By Michael Shear, President/CEOFebruary 2007

Where Do We Go From Here?

Responding to Changein the Information Economy

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