Brandy W. Baker Fredericksburg, Virginia 22401 Phone: (540) 623-4768 E-mail Address: bwbaker2015@gmail.com Country of Citizenship: United States Secret Clearance Summary of Qualifications • Effectively assess and respond to highly complex and time sensitive issues regarding

contract deliverables, program milestones, data calls • Evaluating, developing, reengineering, and implementing procedures to increase efficiency • Identifying, analyzing, and resolving complex/difficult problems. • Preparing and updating complex financial documents • Interacting on a daily basis with senior executives and high-level employees • Creating and following Standard Operating Procedures • Pre-screening and interviewing new hires • Creating documents and presentations for senior staff briefings and presenting to clients and

peer groups Employment History

Program Acquisition Analyst, Horizon Industries, Ltd.

Supporting Defense Logistics Agency (DLA), Information Operations

November 2016 to Present, Full-Time

• Support program offices in developing strategies, statement of work, cost estimates, and business cases that support acquisition decisions

• Handle the tasks of providing acquisition support in areas of information technology, and communication channels

• Support Senior Acquisition Analyst in providing cost and price analysis support in areas of acquisition and procurement

• Support Program Manager in Integrated Master Schedule “Deep Dives” and transcribe feedback and provide to vendor for action

• Handle the tasks of supporting program leadership in resolving issues, monitoring contractor performance, and in deliverable schedules

• Provide Quality Assurance reviews of Milestone B, Milestone C, and Full-Rate Production documentation

• Responsible for creating, populating, and maintaining Milestone Documentation Repository in Sharepoint

• Lead Acquisition Integrated Product Team (IPT) with Senior Acquisition Analyst • Support Senior Acquisition Analyst in negotiation of changes, both administrative and

technical to contracts

• Support Information Assurance Manager (IAM) and Cybersecurity Subject Matter Experts (SMEs) in Information Security Architecture workshops by acting as scribe and creating system development diagrams based on IAM and SMEs discussions

• Take part in schedule and risk discussions for all assigned projects in upper management meetings and in customer briefings/presentations

• Responsible for creating, populating, and maintaining program administration documents such as Leave Calendar, Emergency Accountability Information, Weekly Program Status Reports, Lessons Learned, etc. in Sharepoint

• Advise on the potential benefits/uses of automation to improve the efficiency of administrative support or program operations

• Develop procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems such as those designed to prevent waste, loss, unauthorized use, or misappropriation of assets

• Identify resources (staff, funding, equipment, of facilities) required to support varied levels of program operations

• Review administrative audit and investigative reports to determine appropriate changes or • corrective action required • Analyze and evaluate proposed changes in mission, operating procedures and delegations

of authority • Transcribe monthly Stakeholders’ and Governance Board Meetings Minutes for Senior

Executive Service level review

Self-Employed, Researcher and Claim Negotiator, Baker Auto Injury Claim Resolutions

June 2016 to Present, Part-time

• Create litigation-ready document packages for policyholders seeking Medical Payments reimbursement under their personal automobile insurance policy and for claimants seeking remuneration for injuries sustained in an accident for which they are not liable

• Interview client as to details of the accident and medical treatment to date • Research scene of accident and create diagram presentation and provide photos of the

accident scene • Obtain all medical records and billing information from medical offices, laboratories,

medical imaging facilities, physical therapy offices, and third party insurance while complying with Health Insurance Portability and Accountability Act (HIPAA) regulations

• Compile and copy records and create trial notebook with all information and provide to litigating attorney

• Draft Claimant Demand Letter to insurance company or companies with initial demand for payment for clients choosing not to retain legal representation

• Negotiate the claim settlement on behalf of the client with insurance company once company has accepted liability

• Draft pro se “Motion to File Suit” to preserve their right of recovery for clients that do not settle with insurance companies and to encourage client to seek counsel

• Contracted by two law offices to create demand packages and trial notebooks

Executive Assistant (EA) Lead/ Program Analyst, Sawdey Solution Services, Inc.

Supporting Defense Logistics Agency (DLA), Information Operations

April 2013 to January 2016, Full-time • Provide management, program and analytical support services for three Portfolio

Managers and thirty-five geographically dispersed acquisition Program Managers o Programs include the DOD wide invoicing system Wide Area Workflow

(WAWF), the standardized single acquisition platform Standard Procurement System (SPS), the Government catalog purchasing system DOD EMALL, Joint Contingency Contracting System (JCCS ), a centralized solicitation posting and proposal submission and tracking program, and Defense Retired and Annuitant Pay System (DRAS2) which establishes and maintains military pay accounts.

• Use an understanding of each program’s function to monitor Task Management Tracker (TMT), the automated task management system for an average of eighteen (18) new assignments per month

• Review tasks in TMT and assign to appropriate Program Managers • Analyze task requirements and research files to provide supplemental information to

Program Managers or their delegates to respond to the task or to supplement the Portfolio’s overall response

• Contribute to and execute deliverables and performance metrics • Consulted with GS-15 Portfolio Managers and GS-14 Program Analysts and provided

recommendations regarding strategic ways forward and improving effectiveness and efficiency of the portfolios

• Participated in a Scrum as a Team Member to re-organize leadership within the J6 Directorate

• Evaluate, edit, and consolidate responses from Program Managers to create documentation or presentations to the Portfolio Manager, the Program Executive Office, and the Chief Information Officer

• Plans and conducts functional technical activities for projects/programs. • Produce task response for Portfolio Manager review if needed, or respond without

requiring oversight depending on the nature of the task, finalize for submission, contact non-responders for submission and track for completion

• Draft, review, edit, revise and incorporate change comments into programmatic, and analytical documents in preparation for Portfolio Manager’s review

• Review and edit projections, schedules and lead times for Portfolio and Program Executive Officer (PEO) briefings

• Support development of Portfolio Level communications strategy, implemented and refined configuration control standards utilized by multiple Program Offices

• Assist in the creation and maintenance of the Portfolio Manager’s Strategic Vision and Implementation Plan

• Based on knowledge of and familiarity with DoD Financial Management Regulation, researched background information and completed IT 43s for Presidential Budget Reports for the FY 2014, 2015, and 2016

• Participated in a Defense Business System Integrated Product Team (IPT) using my understanding of the DOD Investment Review Board Certification process

• Assist Portfolio Manager and staff with the identification, monitoring and mitigation of program risks

• As team lead for onsite contract EAs: manage schedules and leave; provide guidance and training on administrative specific processes, mediated issues between subordinated EAs and clients or other Government staff and contractors, and coached on opportunities for improvement

• As onsite liaison, provide organizational support for Sawdey Solution Service Director of Operations for National Capital Region

• Perform a wide range of administrative and management support functions to relieve the Director and Portfolio Managers of administrative management and reporting requirements. This includes managing administrative, travel and security functions for the office. Follow all protocols on behalf of the DLA when interacting with the Offices of the Under Secretary of Defense, (Comptroller and Acquisition, Technology, and Logistics) as well as other agencies and all the Military Components

o Created and maintain the “Portfolio Manager Program Overview” in Microsoft Excel, providing high-level, essential program information for thirty-two programs; used as a reference guide by Government and contractor program analysts and administrative personnel. The document includes full program names and acronyms, Program Manager and Deputy Program manager names, Program Management Office (PMO) locations, quick reference information such as points of contacts for facilities maintenance, on-site information technology support, security processing questions, and organizational Leadership executive assistant contact information

o Reviewed original Standard Operating Procedure for onsite Security and adapted the plan to meet the environment that had been created during a personnel change

o Independently identified and resolved issues regarding Security protocols by researching online, speaking with contacts at Pentagon Force Protection Agency, Washington Headquarters Services, and Defense Logistics Agency

o Manage building access, electronic file access, mandatory annual training requirements (Annual Information Awareness, etc.) for all Portfolio contractors including providing review of security forms (“Request for Contractor Badge and IT Access” DLAH 1728 and System Authorization and Access Request” DD 2875) for content and compliance, forward 1728s and 2875s to security personnel for action then track actions and follow up and respond as required; Requested suite access Personal Identification Numbers for contractors from DLA Security and Washington Headquarters Service and provided them securely to the contractor

o Participated as a Scrum Team Member in the “J62 Mark Center Move” initiative to relocate key personnel to DLA Headquarters at Ft. Beloved and to transition other Government employees and contractors to the telework model

o Created and maintain a floor plan for 157 Government and contractor personnel in Microsoft Excel and a briefing for an SES level audience in PowerPoint and SmartDraw in support of a new “hoteling” (alternate worksite/onsite deskshare) initiative

o Created the Integrated Master Schedule (IMS) for the “J62 Mark Center Move” to be maintained by senior staff members within the Program Management Office

o Provide administrative support to Program Managers requiring Portfolio level assistance, including but not limited to, attendance at higher level organizational meetings, executive leadership visits, ceremonies and required ceremonial artifacts

o Create staff travel requests for senior leadership approval in Defense Travel System (DTS); generate itineraries and travel arrangements in the automated travel system; track local travel and submit local vouchers for reimbursement in accordance with current guidelines

o Created Standard Operating Procedures for scheduling conference rooms, for emergency evacuation procedures, for use of video teleconferencing equipment to improve office processes

o Created the initial IMS for the Business Systems Center of Excellence, a program that begun development in November 2015, a program that was to fall under the aegis of Undersecretary of Defense for Acquisition, Technology, and Logistics, Frank Kendall III

EA/Acquisition Management Assistant, Sawdey Solution Services, Inc.

Supporting DLA, Next Generation Management System

August 2012 to April 2013, Full Time • Worked directly for the Program Manager (PM) of a pre-Materiel Development Decision,

Defense Business Systems program • Managed all aspects of the Program Management Office (PMO) including all calendars,

supplies, facilities coordination, and special requests • Managed the Integrated Master Schedule (IMS) using Microsoft Project for the program

to track resources, deliveries, and tasks that were all interrelated in the execution of the development of the program over a one year period

• Participated as “Scrum Master” in Scrum Planning Meetings, Daily Scrums, Sprints, and Reviews. (The methodology was used in conjunction with the Agency’s own development model while working towards Milestone Development Decision and Pre-Milestone A.)

• Structured and maintained a SharePoint site for program documentation and collaboration • Assisted acquisition lead in preparing acquisition documentation in accordance with

current DODI 5000.2

• Quality checked pre-Milestone A acquisition documents such as Analysis of Alternatives, Clinger-Cohen Act Compliance, Operational Test Plan, Concept of Operations, and Lifecycle Sustainment Plan for correct grammar, syntax and requisite format and content

• Provided essential support for the program to successfully move from the planning phase to the analysis phase

Program Analyst/Customer Support Analyst, BAE Systems

Supporting Business Transformation Agency(BTA)/DLA, Defense Travel System (DTS)

November 2009 to July 2012, Full Time • Managed receipt and validation of deliverables for seven task orders; reviewed

deliverables for compliance with contract requirements and then posted to an Oracle collaborative work environment then notifying staff of the availability of the latest status reports

• Streamlined the comment submission process, eliminating multiple emails and consolidating comments (process has been institutionalized to eliminate work)

• Assigned as front end administrator for a central, access controlled repository in an Oracle based application; created accounts, reset passwords, troubleshot problems, performed file maintenance

• Edited content and grammar on documents before submission to leadership • Liaised with independent auditors performing an audit of the system used across a

Cabinet-level Department to support submission and payment of business related travel • Served on the Defense Travel System Program Management Office committee for the

2011 Federal Financial Management Information Act Compliance report.

Legal Assistant/Office Manager/Bookkeeper, Pagliaro Law Firm

February 2006 to November 2009, Full time • Handled all office management for a busy law firm • Greeted clients, answered inquiries based on my knowledge of business operations • Established client trust accounts, completing complex documents, working with financial

institutions, communicating with clients • Kept attorney time, allocated billable hours, prepared billing statements • Examined client records and drafted basic pleadings, summarized client responses for

attorney use in case preparations and filings • Developed a filing system that increased productivity

Education

Pursuing an Associate’s Degree at Germanna Community College with the intention to transfer to Old Dominion University and receive a Bachelor of Science in Business Management and graduate in the fall of 2018; Dean’s List first Semester and President’s List Second Semester

Certifications

Defense Acquisition University

• ACQ 101 Fundamentals of Systems Acquisition Management • IRM 101 Basic Information Systems Acquisition • CON 100 Shaping Smart Business Arrangements • EVM 101 Fundamentals of Earned Value Management

National Archives and Records Administration • Basic Records Operations

Skills

Cisco Telepresence Management Suite Defense Travel System Microsoft Office (Word, PowerPoint, Excel, Outlook) Microsoft Project SharePoint Visio